Top Banner
things analytics should be 5
44
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: 5 Things Analytics Should Be

things analytics should be5

!

Page 2: 5 Things Analytics Should Be

Since 2009 we’ve been doing our best to answer one question…

Page 3: 5 Things Analytics Should Be

HOW DO PEOPLE USE WEBSITES?

Page 4: 5 Things Analytics Should Be

AND REALLY HOW DO PEOPLE USE YOUR WEBSITE? !

!

Page 5: 5 Things Analytics Should Be

!

But the question that actually matters is… !

Page 6: 5 Things Analytics Should Be

WHERE ARE MY CUSTOMERS?

Page 7: 5 Things Analytics Should Be

“I know who my customers are…”*

Page 8: 5 Things Analytics Should Be

“I know who my customers are…”*

REALLY?* That was the Blackberry CEO last year.

Page 9: 5 Things Analytics Should Be

!

YOUR CUSTOMERS ARE NOT ALL THE SAME! !

Page 10: 5 Things Analytics Should Be

HOW DO THEY FIND YOU? !

Page 11: 5 Things Analytics Should Be

HOW DO THEY FIND YOU? *ON THE WEB

Page 12: 5 Things Analytics Should Be

WHERE ARE THEY GOING? !

Page 13: 5 Things Analytics Should Be

WHERE ARE THEY GOING? *ON THE WEB

Page 14: 5 Things Analytics Should Be

WHAT DO THEY LOVE? !

!

Page 15: 5 Things Analytics Should Be

WHAT DO THEY LOVE? *ON THE WEB

!

Page 16: 5 Things Analytics Should Be

WHAT DID THEY SAY ABOUT THIS? !

!

Page 17: 5 Things Analytics Should Be

WHAT DID THEY SAY ABOUT THIS? *ON THE WEB

!

Page 18: 5 Things Analytics Should Be

!

These are the questions you need to be asking as a brand/website/blog/store/marketer/visionary… ![select one]

!

Page 19: 5 Things Analytics Should Be

WHAT CAN I DO TO MAKE MY CUSTOMERS INSANELY HAPPY?

Page 20: 5 Things Analytics Should Be

How traffic works…

PAGEVIEWS FROM YOUR

VISITORS WHO BECOME YOUR

CUSTOMERS WHO BECOME YOUR

RETURNING CUSTOMERS WHO BECOME YOUR

EVANGELISTS*

*the ones that are hardest to get

Page 21: 5 Things Analytics Should Be

Analytics help you turn…THOSE

VISITORS INTO

RETURNING VISITORS INTO

CUSTOMERS INTO MORE

RETURNING CUSTOMERS INTO MORE

EVANGELISTS

Page 22: 5 Things Analytics Should Be

…but wait I’ll just do that with Google Analytics, Excel 2013 and those spare hours I always have on Friday afternoon! !

!

SAID NO ONE EVER.

Page 23: 5 Things Analytics Should Be

!

We think there is an easier way to gain deep insight about your web presence. !

Page 24: 5 Things Analytics Should Be

!

We think there is an easier way to gain deep insight about your web presence. !

Page 25: 5 Things Analytics Should Be

!

How is GoSquared different?

Page 26: 5 Things Analytics Should Be

We believe there are 5 things analytics should be.

Page 27: 5 Things Analytics Should Be

1. Analytics

should be simple

Page 28: 5 Things Analytics Should Be

GoSquared Dashboard

Page 29: 5 Things Analytics Should Be

In one click you can see your key performance indicators and find out what’s up, what’s down and how each metric compares to past performance.

GoSquared is an analytics dashboard that you’ll enjoy using.

Installing takes …almost one click. You copy our snippet of Javascript into your site code and GoSquared will start tracking.

GoSquared is simple.

Page 30: 5 Things Analytics Should Be

2. Analytics

should be accurate

Page 31: 5 Things Analytics Should Be

We think real-time means real-time.

Page 32: 5 Things Analytics Should Be

GoSquared is the world’s most accurate analytics service

You would think working out who is on your site is easy…

Did you know Google Analytics estimates your visitors once you reach 250k monthly pageviews?

GoSquared scales to handle billions of pageviews and events every month, so you can be sure you won't outgrow the platform.

We use pinging to record accurately how many people are on your site right now and track that data over time. We never estimate.

Page 33: 5 Things Analytics Should Be

Our actively engaged time per visitor is the most accurate in the industry and it’s designed to account for the web in 2014; things like continuous scroll sites and mobile actions.

There’s no single way to know if a user is engaged so we track several things like are they scrolling or have they clicked something?

And if they open a new tab, we know they’ve left and stop again.

…and we measure engagement properly

Page 34: 5 Things Analytics Should Be

3. Analytics

should be actionable

Page 35: 5 Things Analytics Should Be

We believe context is king.

Page 36: 5 Things Analytics Should Be

GoSquared gives you context

Are you having a good day? Week? Month?

Is this average in the ballpark, great or terrible?

You can quickly see how specific variables like traffic source or engaged time interact because they’re right in front of you and all in one place.

GoSquared predicts if you’re outperforming or under performing against an average day, week or month.

Integrate RSS feeds and track events like button clicks, video plays or any kind of interaction that matters to you.

Page 37: 5 Things Analytics Should Be

4. Analytics

should be for everyone

Page 38: 5 Things Analytics Should Be

We believe everyone should understand their analytics and everyone should act on them.

Every account comes with unlimited team sharing so you can let anyone from the intern to the CEO have access to your analytics and we guarantee they’ll know what’s going on straight away.

…And know how to start making your site better.

!

Analytics for everyone on the team

Page 39: 5 Things Analytics Should Be

!

5. Analytics

should be yours*

*no ifs, buts or maybes

Page 40: 5 Things Analytics Should Be

GoSquared's business model is very simple – you pay us a small monthly fee to monitor your websites, apps, and other projects, and we give you beautiful, powerful, easy to use analytics.

We are not here to sell advertising, and we are not here to use your data for anything other than helping you out. No one has access to your analytics other than you – it's why thousands of businesses trust GoSquared every day.

Your data is your data

Page 41: 5 Things Analytics Should Be

And suppor t from

real people

Page 42: 5 Things Analytics Should Be

When our mission is to help you understand your customers, we know how to keep our own customers happy too. We’re ready to help and you’ll always have a real person from our team to talk to.

All plans come with email and live chat support as standard.

We also help customers via Twitter, through our blog and regular product updates.

You won’t need any training or certificates to get started but we love helping customers activate new features and discover how to get deeper insight from their web data.

Help when you need it

Page 43: 5 Things Analytics Should Be

Find out why GoSquared is different with a 14 day trial.

Page 44: 5 Things Analytics Should Be

Andrew Ratomski (@AHTomski) + GoSquared

Why GoSquared is Different

You’ve been viewing

by