Jan 27, 2015
6,000+ Courses. 25 Topic Areas.
Unlimited Access.
Improve your employees' performance with the
largest and fastest-growing library of on-demand
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What You’ll Learn:
1. The social leadership model
and how it meets the
challenges of today’s
workplace.
2. The characteristics and traits
common in effective social leaders.
3. Emerging competencies that
might be important to develop
in social leaders in your organization.
DEMOGRAPHIC TSUNAMI BIG DATA
TECHNOLOGY EMPLOYEE ENGAGEMENT
EMPLOYEE TURNOVER AND RETENTION
INFLUENCES, PRESSURES, CHALLENGES
Great Man Theories – leaders are born, not made.
Group Theories – leadership emerges in small group settings.
Trait Theories – there are universal leadership traits that can be
taught and learned.
Behavioral Theories – behavior patterns that results in leadership
success.
Contingency/ Situational – leadership behaviors in specific
situations.
Excellence Theories – the interactions between traits, behaviors,
key situations and group facilitations allow people to lead.
Transactional and Transformational – motivation, alignment
and sometimes values.
Management is
doing things right.
Leadership is doing
the right things. Peter Drucker
WHAT ARE THE RIGHT THINGS?
What do you need your
leaders to do today?
What WILL you need your
leaders to do tomorrow?
S.W.O.T. ANALYSIS
STRENGTHS: What do we
do well today? Will our
strengths prepare us for
future success?
WEAKNESSES: What do we do
poorly and why? Can we do
LESS of this? What steps must
we take to either improve or
minimize the risks?
OPPORTUNITIES: What are our greatest opportunities for
growth? Are our strengths aligned to take advantage of
them? Do our weaknesses stand in the way?
THREATS: Where are we vulnerable? Are our biggest threats external or internal? Market-driven or competition? Lack of
talent or not the right talent?
What leadership
model is right for your
organization?
ENGAGES
STRONG
NETWORKS
SHARING
AND
INFLUENCE
CONTINUOUS
LEARNING
SOCIALLY
LITERATE
FACILITATOR
OF
LEARNING
ENGAGES
STRONG
NETWORKS
SHARING
AND
INFLUENCE
CONTINUOUS
LEARNING
FACILITATOR
OF
LEARNING
5 SKILLS TO MASTER AS A
SOCIAL LEADER
SOURCE: TALENTCULTURE.COM
• Recognize non-verbal cues.
• Interact regularly
• Openly discuss values and
purpose
• Encourage a community
presence.
• Be authentic.
Pragmatic optimist Defaults to “yes”
Inspirational Co-create value and develop excellence
Forward looking Embrace change by asking “what if…?”
Open minded Solicit views from others
Proactive The first to follow, the first to lead
Trusting The only path to scale is empowerment
Accountable I’ve got it
Generous When celebrating, lead from the back
Authentic Open and honest communication
Collaborative No one of us is as smart as all of us
COMMON TRAITS OF SOCIAL LEADERS
The Pursuit of Social Business Excellence, by Vala Ajshar and Brad W. Martin
A FRAMEWORK FOR SUCCESS
WHAT IS SUCCESS?
HOW DO YOU KNOW?
WHAT ARE THE KEY
COMPETENCIES?
WHAT ARE THE
SUPPORTING BEHAVIORS?
WHAT ARE THE GAPS?
EMERGING COMPETENCIES
FRICTIONLESS
LEARNING
LEVERAGING
TECHNOLOGY
TARGET ALL
LEVELS
FOCUS ON
PERFORMANCE
THE DEVELOPMENT OF SOCIAL LEADERS
COLLABORATION
LEARNING AGILITY
PEOPLE
DEVELOPMENT
DIGITIAL LITERACY
GLOBAL
CITIZENSHIP
Vision
Interpersonal Skills
Ability To Develop
Others
Intelligence
Character
WHAT IS LEARNING AGILITY?
• Set of behaviors.
• Prepares people to perform well in novel or unfamiliar situations.
• Can be developed and learned to an extent.
Learning agility as a key competency.
What’s next?
How do we prepare leaders,
employees and organizations?
BUILDING AGILE LEARNERS
BIZLIBRARY.COM
FRICTIONLESS LEARNING
reliability
relevance
quality
NEXT GENERATION LEARNING
STRATEGIES
Alignment With Organizational
Goals.
Awareness Of Organization’s
Current Learning Culture.
Performance Analysis.
Content Strategy.
Evaluation And Success Criteria.
Marketing And Communication.
LEVERAGE TECHNOLOGY
Training and Development
Communication and Networking
Managing Remote and
Off-site Employees
TARGET MULTIPLE LEVELS
Executive Level
Technical or
Professional
Mid-level
Frontline and New
FOCUS ON PERFORMANCE
Can performance be improved through
training and development or something
else?
What are the strategic
business benefits?
How will we know that
we are successful?
LEARN WHILE
YOU WORK
work while you learn • Job rotation.
• Task force or project team.
• Action learning.
• Mentoring.
OUR APPROACH
Core Competencies:
Continuous Learning
Accountability
Collaboration
Goals and Objectives:
Develop first time managers and build bench
strength in key functional areas, allowing
Senior Leadership to focus on strategic
initiatives of the organization.
Blended Learning Experience:
Online Learning Resources
Social Learning Platform
Day-to-day Application
Leadership coach/consultant
Success and Measurement:
Functional goals (daily and weekly
targets).
Senior leadership focus on strategic
objectives.
1. We work in a fast-paced world. What influences and pressures affect your workplace? Take time to
understand your strengths, weaknesses, opportunities
and threats.
2. By focusing on our leaders we can become more
agile organizations – able to take on whatever
challenges we are faced with.
3. Social leadership development is an emerging model
that focuses on collaboration and values important in today’s workplace.
KEY POINTS
BIZLIBRARY.COM
LEADERSHIP LESSONS VIDEOS
CEOs, business authors and experts share an action-oriented
key takeaway on specific topics.
BIZLIBRARY.COM
Course: Let Managers Learn From
Their Mistakes
Target: Managers
Course Title:
QuickTalks: Rob Kaplan:
Leadership Lesson: You Must
Ask the Right Questions to
Adapt
Target: Leaders at All Levels
BIZLIBRARY.COM
Free trial of the BizLibrary Collection
6,000+ Courses. 25 Topic Areas.
Unlimited Access.
Improve your employees' performance with the
largest and fastest-growing library of on-demand
training videos and eLearning courses today!
BIZLIBRARY.COM
Chris Osborn
Vice President of Marketing
@chrisosbornstl
Jessica Batz
Marketing Specialist
@jessbatz
@BizLibrary