S-1 SAP INSIDER SPECIAL REPORT | BUSINESS ANALYTICS Reproduced from the Oct n Nov n Dec 2011 issue of SAPinsider with permission from its publisher, WIS Publishing | sapinsider.wispubs.com Today, SAP reaches around 500 million users, and less than 20% of new license revenue is derived from the SAP ecosystem. Contrast this with SAP’s 2015 vision of one billion users and an ecosystem that generates 40% of new license sales, and you have the recipe for some BHAG: Big, Hairy, Audacious Goals. So how will SAP get there? SAP’s fastest growing and largest segment today is business analytics (see Figure 1 on the next page), and there are no hurdles in sight to alter this trajectory. But ask SAP’s Kurt Bilafer, who heads up the business analytics ecosystem and channel, and he’ll tell you that the real cause for excitement is that business analytics is driving entirely new ways of doing business for customers. He also suggests that the most inter- esting and compelling innovations will come from collaborat- ing with the partner community. He points to examples of instantaneous fraud analytics, accelerated clinical trial analysis for new drugs, and real-time information anywhere, any time — and he asserts that the best is still yet to come. Our interview with Bilafer offered five surprising statistics about the industry game changers coming out of the SAP business analytics ecosystem — and how they impact both customers and SAP’s ascent to the billion-user mark. This SAPinsider special report begins with excerpts from that con- versation, followed by insights from partners who have been instrumental in revolutionizing the business analytics market space and ensuring that their joint customers continue to derive significant value from SAP solutions. 5 Game Changers Propelling SAP to the Billion-User Mark Kurt J. Bilafer Global Vice President Business Analytics & Technology Ecosystem & Channel Group SAP S-5 Deloitte Consulting: Navigating the Ever-Changing World of Business Intelligence and Analytics S-8 Ernst & Young: How the CFO of the Future Will Raise an Enterprise’s Intelligence S-10 Software AG: Intelligently Optimize Your Planning Processes S-11 Accenture: Be Gone, Disparate Solutions S-12 SEEBURGER AG: Large File Transfers: A Loophole in Your Data Security Strategy S-13 CSI Netherlands: A One-Stop Shop for Gaining and Maintaining Control S-14 Oversight Systems: Stop Fraud Before It Happens with Real-Time Analytics S-15 Deloitte Consulting: A New Weapon in the Liquidity Management Fight S-16 Column5 Consulting: 5 Best Practices to Get the Most Out of Your EPM Implementation S-17 Fujitsu: SAP HANA: Unleash the Potential to Ask the Right Questions S-18 Infosys: How to Get the Most Out of Your SAP HANA Initiative S-19 Utopia: 5 Common Data Migration Pitfalls S-20 Tieto: Enterprise Mobile Enablement: 4 Expert Considerations for Going Mobile S-21 Capgemini: Change the Game with Mobile Analytics S-22 T-Systems International: Unlock the Full Potential of SaaS S-24 Dolphin: Can You Win the War Against Data Volume Growth? S-25 HP: An Environment “Bursting” with Capacity S-26 Symmetry Corporation: The Changing Face of the Cloud Download this special report at sapinsider.wispubs.com INSIDE THIS SPECIAL REPORT
26
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5 Game Changers Propelling SAP to the Billion User Mark
Today, SAP reaches around 500 million users, and less than 20% of new license revenue is derived from the SAP ecosystem. Contrast this with SAP’s 2015 vision of one billion users and an ecosystem that generates 40% of new license sales, and you have the recipe for some BHAG: Big, Hairy, Audacious Goals. So how will SAP get there?
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S-1
SAPINSIDER SPECIAL REPORT | BUSINESS ANALYTICS
Reproduced from the Oct n Nov n Dec 2011 issue of SAPinsider with permission from its publisher, WIS Publishing | sapinsider.wispubs.com
Today, SAP reaches around 500 million users, and less than 20% of new license revenue is derived from the SAP ecosystem. Contrast this with SAP’s 2015 vision of one billion users and an ecosystem that generates 40% of new license sales, and you have the recipe for some BHAG: Big, Hairy, Audacious Goals. So how will SAP get there?
SAP’s fastest growing and largest segment today is business analytics (see Figure 1 on the next page), and there are no hurdles in sight to alter this trajectory. But ask SAP’s Kurt Bilafer, who heads up the business analytics ecosystem and channel, and he’ll tell you that the real cause for excitement is that business analytics is driving entirely new ways of doing business for customers. He also suggests that the most inter-esting and compelling innovations will come from collaborat-ing with the partner community. He points to examples of instantaneous fraud analytics, accelerated clinical trial analysis for new drugs, and real-time information anywhere, any time — and he asserts that the best is still yet to come.
Our interview with Bilafer offered five surprising statistics about the industry game changers coming out of the SAP business analytics ecosystem — and how they impact both customers and SAP’s ascent to the billion-user mark. This SAPinsider special report begins with excerpts from that con-versation, followed by insights from partners who have been instrumental in revolutionizing the business analytics market space and ensuring that their joint customers continue to derive significant value from SAP solutions.
5 Game Changers Propelling SAP to the Billion-User Mark
Kurt J. BilaferGlobal Vice PresidentBusiness Analytics & TechnologyEcosystem & Channel GroupSAP
S-5 Deloitte Consulting: Navigating the Ever-Changing World of Business Intelligence and Analytics
S-8 Ernst & Young: How the CFO of the Future Will Raise an Enterprise’s Intelligence
S-10 Software AG: Intelligently Optimize Your Planning Processes
S-11 Accenture: Be Gone, Disparate Solutions
S-12 SEEBURGER AG: Large File Transfers: A Loophole in Your Data Security Strategy
S-13 CSI Netherlands: A One-Stop Shop for Gaining and Maintaining Control
S-14 Oversight Systems: Stop Fraud Before It Happens with Real-Time Analytics
S-15 Deloitte Consulting: A New Weapon in the Liquidity Management Fight
S-16 Column5 Consulting: 5 Best Practices to Get the Most Out of Your EPM Implementation
S-17 Fujitsu: SAP HANA: Unleash the Potential to Ask the Right Questions
S-18 Infosys: How to Get the Most Out of Your SAP HANA Initiative
S-19 Utopia: 5 Common Data Migration Pitfalls
S-20 Tieto: Enterprise Mobile Enablement: 4 Expert Considerations for Going Mobile
S-21 Capgemini: Change the Game with Mobile Analytics
S-22 T-Systems International: Unlock the Full Potential of SaaS
S-24 Dolphin: Can You Win the War Against Data Volume Growth?
S-25 HP: An Environment “Bursting” with Capacity
S-26 Symmetry Corporation: The Changing Face of the Cloud
Download this special report at sapinsider.wispubs.com
Reproduced from the Oct n Nov n Dec 2011 issue of SAPinsider with permission from its publisher, WIS Publishing | sapinsider.wispubs.com
For the past 30 years, SAP has built solutions in which customers capture and count business transactions. In these systems of record, you
capture who bought what when. Business analytics are a new class of solutions. These are your systems of engagement.1 Through these
analytic capabilities, you can engage with your data to make intelligent decisions.
Collaboration
Data Sources Analytic Capabilities Access
Businessintelligence
Enterpriseperformancemanagement
Enterpriseinformation
management
Governance,risk, and
compliance
Datawarehousing
Analyticapplications
FIGURE 1 u Business
analytics solutions
from SAP
Analytic capabilities Role within SAP’s business analytics portfolio
Business intelligence (BI) SAP BusinessObjects BI solutions empower teams to achieve remarkable results by providing anyone in the organization with self-service access to relevant information and by helping business users transform their decision making by providing fact-based, quality information regardless of where the data resides.
Enterprise information management (EIM)
Business users need accurate, up-to-date information to successfully do their jobs. EIM solutions from SAP help companies set clear EIM strategies for managing structured and unstructured data used in operational applications, data warehouses, BI, and analytics.
Data warehousing (DW) DW solutions from SAP provide flexible data foundations to support organizations looking for enterprise-wide data warehouses or more agile, high-performance data marts. The goal is to lower IT costs and implementation times while enabling analysis of any business questions needed by business users across the company.
Enterprise performance management (EPM)
SAP BusinessObjects EPM solutions close the gap between strategy and execution by cascading corporate goals into department-relevant metrics, ensuring accountability, enabling reporting and analysis, and streamlining execution of strategy-guided and risk-aware plans.
Governance, risk, and compliance (GRC)
SAP BusinessObjects GRC solutions provide continuous monitoring of key risk indicators and compliance effectiveness, business processes, and IT infrastructures that align risks and compliance programs to strategy.
Analytic applications SAP BusinessObjects analytic applications tackle a diverse set of industry-specific issues confronted today by professionals in a variety of disciplines, including finance, sales, risk management, operations, patient care, strategic planning, customer retention, and military planning. Analytic solutions can be deployed in as little as six weeks, work with both SAP and heterogeneous enterprise applications and data sources, and are co-innovated with customers and partners to leverage proven industry best practices.
These applications work as readily on a phone or tablet as they do on a desktop or laptop. SAP is also making them available via the cloud, so
if a company wants to share data with a partner that sits outside its firewall, it doesn’t have to send a spreadsheet. Authorized parties can use
SAP BusinessObjects BI OnDemand and SAP StreamWork to access and collaborate with data that otherwise would only be reachable inside
the firewall. Bilafer refers to this as the “consumerization of IT.” You can access what you want your way.
1 To learn more about the systems of engagement concept, see Stephanie Buscemi’s article on page 30 of this October-December 2011 issue of SAPinsider (sapinsider.wispubs.com).
Access methods Use case for business analytics
Cloud computing Leverage your SAP investment and extend your insight to customers and business partners immediately, without an IT project. Optionally, securely manage your cloud environment at an enterprise level by managing it as an IT (cloud or hybrid) project.
Mobility With the acquisition of Sybase, we now offer a complete enterprise mobility stack: business processes, mobile platform, development tools, and mobile applications. Delivering mission-critical capabilities to core mobile users and instant value to occasional users, SAP and Sybase offer a wide range of mobile applications and underlying infrastructure — with unmatched integration to SAP systems — for secure access to business processes anytime, anywhere, and on any device.
S-3Reproduced from the Oct n Nov n Dec 2011 issue of SAPinsider with permission from its publisher, WIS Publishing | sapinsider.wispubs.com
A new wave of innovation at SAP has forever
changed the way people will interact with SAP
solutions. Users won’t be tethered to a desk or even a
laptop. Managers will review sales and forecast informa-
tion from mobile apps. They’ll place and approve cus-
tomer orders from the field. They’ll have Google-like
search capabilities across reams of data, and search
results will be rendered instantaneously. But most
importantly, given an unprecedented initiative by SAP
to co-innovate with its partners, the very applications
people will be using will be revolutionary, solving busi-
ness problems in ways that were previously not possible.
5 Ways the Business Analytics Ecosystem Will Change the Game for SAP Users1. Big data. Look at SAP HANA, one of our in-memory
solutions. The real value of SAP HANA isn’t just that you
get data findings faster; the value is that you’re solving
business problems that could not even be addressed
before. One technology partner, Oversight Systems (fea-
tured in this special report), is leveraging SAP HANA to
deliver real-time fraud analytics. At the point of sale, a
credit card can be analyzed for improper usage and
approved or declined in the time it takes to swipe the
card. This requires analysis of huge amounts of data in
real time. With SAP HANA technology and Oversight
Systems’ decade of fraud analysis expertise, the solution
is now a reality. This is a great demonstration of the
power of “big data” converging with real-time analytics.
The combination provides a solution that before seemed
economically inconceivable.
We’re also co-innovating with a partner that works
with life sciences companies to take drug development
data through its phase-one trial. Aggregating and analyz-
ing this massive volume of data has historically been the
most laborious and expensive part of the process. Enter
SAP HANA. With the data volumes in SAP HANA, these
companies can slice and dice drug trial data any way they
like — by gender, age, or similarities and disparities
among patients who have responded well or poorly to
the drug. They can readily evaluate and analyze the data
until they get the testing nailed down. In this way, a pro-
cess that typically takes 18 months is reduced to just six
or seven weeks. Again, this isn’t some far-off future. We
have life sciences companies that are using this today.
These partner-fueled industry game changers are one of
the ways that we will get to one billion users.
2. Consumerization of IT. Co-innovation with part-
ners on the consumer front is another way we will get
to one billion users. Imagine empowering average citi-
zens to use state-of-the-art business analytic solutions
to review government-provided data sets — like the
public use of Recovery Act funds, for example. People
could then use these tools to identify and report abuse.
Or another use case: Of course, one of the leaders in
the consumerization of IT has been Google. SAP is co-
innovating with Google to leverage the familiar Google
Maps functionality within SAP applications. SAP’s
more than 10,000 developers can now incorporate
Google Maps functionality — a cloud-based third-party
technology — into our core functionality.
And in yet another example, a quick visit to www.
experiencesap.com will show you how everyday peo-
ple can use SAP business analytics offerings to mine
MLB, NFL, NHL, and even USTA player statistics — for
fantasy sports analysis, for instance.
3. The fast and the furious. Information on the go
— the beloved wherever, whenever mantra — has
become the new norm. We are always trying to make
the most effective use of our “down time.” Working with
partners, SAP solutions are fast and furiously all becom-
ing accessible from mobile devices and the cloud. At
SAP, we have already partnered with our ecosystem to
bring mobile solutions to market that leverage the
native capabilities of a specific device (see sidebar). And
on the cloud front, we already offer SAP Business-
Objects Business Intelligence (BI) OnDemand and the
SAP + Partners = Mobile Business IntelligenceWhile SAP continues to develop and release new mobile BI solutions, we realize that mobilizing business intelligence is not just about the software — it’s also about developing solutions that take advantage of a device’s native capabilities. To do that successfully, we have worked closely with the various mobile device makers. For example, SAP has partnered with Research in Motion (RIM) to allow users of the RIM PlayBook to easily drill down into executive dashboards from SAP on the PlayBook through a familiar user interface. SAP has also worked with Apple to optimize our SAP BusinessObjects Web Intelligence reports for the Apple iOS platform, leveraging the unique native capabilities of Apple mobile devices. Other new mobile BI solutions for SAP customers include:
� SAP BusinessObjects Mobile BI (for various devices and operating systems)
� SAP BusinessObjects Explorer Mobile
� SAP BusinessObjects Exploration Views (a briefing book-style view of SAP Business Explorer reports, optimized for a specific device or operating system)
Deloitte Analytics Services At a GlanceDeloitte Analytics Services span a wide variety of functions and domains, providing services that cover:
� Advisory Analytics: An advisory analytics engagement delivers focused services to help clients develop an analytics approach to sup-port a specific business strategy or initiative.
� Transformational Analytics: In a transformational analytics engage-ment, Deloitte helps clients design and implement an enterprise solu-tion to enable analytics at their organization.
� Managed Analytics: In a managed analytics engagement, consul-tants provide both outsourced analytics services and a platform for analytics that draws on Deloitte’s Application Management Services capabilities.
� Subscription Analytics: This is a subscription-based analytics service in which Deloitte delivers analytical scoring and results to the client on a periodic basis.
Reproduced from the Oct n Nov n Dec 2011 issue of SAPinsider with permission from its publisher, WIS Publishing | sapinsider.wispubs.com
Businessanalytics
Mobility
CloudcomputingBI EPM
EIM GRC
DataWarehousing
Analyticapplications
Businessanalytics
BI EPM
EIM GRC
Datawarehousing
Analyticapplications
Businessanalytics
BI EPM
EIM GRC
Datawarehousing
Analyticapplications
Businessanalytics
BI EPM
EIM GRC
Datawarehousing
Analyticapplications
Businessanalytics
BI EPM
EIM GRC
Datawarehousing
Analyticapplications
Businessanalytics
BI EPM
EIM GRC
Datawarehousing
Analyticapplications
Businessanalytics
BI EPM
EIM GRC
Datawarehousing
Analyticapplications
Mobility
Cloudcomputing
Mobility
Cloudcomputing
How the CFO of the Future Will Raise an Enterprise’s Intelligence
Andrew RusnakPrincipal, Americas Advisory Enterprise Intelligence Leader
Ernst & Young
Consider this example: The CFO of a global For-
tune 500 company is brought on to regain his
company’s pre-crisis valuation following a decrease in
the company’s share value. The biggest strategic deci-
sion the CFO must make — in less than two weeks —
is whether or not the company should enter into a
merger with a competitor. Market analysts firmly
believe that a deal should be made and have even
publicly endorsed the merger.
However, by carefully examining the real-time
information of key performance indicators — includ-
ing factors like revenue growth, cash flow, opera-
tional efficiency, and cost cuts — and by creating a
series of scenario plans for the future, the CFO is able
to determine that the deal will not make his com-
pany stronger. The CFO then makes what outwardly
seems to be a counterintuitive decision: He turns his
back on the merger. This decision later turns out to
be a major one for the company. In the following
year, the company outperforms projections and
industry peers by more than 8%.
So how did this CFO know what others in the mar-
ket did not? He analyzed and listened to what his
company’s data said, and he made his decision based
on cold, hard facts. This is the CFO of the future. By
grafting business analytics onto everyday perfor-
mance, this CFO works more efficiently and with far
greater strategic insight. He sees the company in its
entirety and analyzes relationships between data in
more ways than were traditionally considered possi-
ble. This CFO possesses what Ernst & Young terms
“enterprise intelligence” (see sidebar).
A Deeper Understanding for Key EmployeesThe potential for enterprise intelligence is here, now.
The emergence of “big data” — data sets so large in
size that they become difficult to collect and consume
— has changed the business landscape. CFOs now
have access to large volumes of both structured and
unstructured data, as well as the technology needed to
transform this information into timely, actionable
business insight.
Enterprise intelligence allows the CFO — and the
entire C-suite for that matter — to see the organiza-
tion in an entirely new way. It creates a deep connec-
tion within all aspects of the company. But the real
payoff comes when the whole company adopts new
management skills and new ways of working with data
and technology so that every level of the organization
becomes smarter.
Harnessing analytics tools not only serves to improve
the company’s performance, it also elevates the role of
the CFO and the entire finance team. Additionally,
such tools enable employees at all levels of an organiza-
tion to collaborate more efficiently through a stronger,
more direct connection with the markets and custom-
ers that the organization serves by identifying changes
in behavior and amplifying opportunities to better
serve customers.
In addition, effective use of analytics helps to
“de-layer” the organization and enables more effective
communication across the enterprise. Key employees,
like the CFO, can then build a deeper understanding
of the firm’s key strategies and greatest growth initia-
tive, and can work to further them.
Do You Possess Enterprise Intelligence?Enterprise intelligence focuses on the innovative application of analytic insight, enterprise planning, and leading-class monitoring to accelerate the achievement of business objectives. It’s all about integrating data management and analytic applications, including business intelligence (BI), information strategy, and enterprise perfor-mance management (EPM) solutions to align a company’s business objectives with important performance risk and quality drivers to provide an encompassing view of the enterprise.
Reproduced from the Oct n Nov n Dec 2011 issue of SAPinsider with permission from its publisher, WIS Publishing | sapinsider.wispubs.com
James RiceSenior Manager
Accenture
Be Gone, Disparate SolutionsHow to Protect Critical Business Information by Integrating SAP BusinessObjects Access Control with Identity and Access Management Solutions
Too many organizations, as they work to extend and
safeguard existing business processes and technolo-
gies to include their expanding SAP landscape, imple-
ment disparate solutions that support one-off, ad hoc
requirements. This, in turn, can lead to identity and
access management (IAM) concerns within the organiza-
tion. For example, the business may ask: “Can we track a
single user’s identity and access rights across all enter-
prise systems and applications? Can we ensure that a
user’s access across applications not only is accurate for
their job function, but also adheres to compliance and
regulatory policies? Can we monitor segregation of
duties (SoD) violations across platforms or applications?”
Accenture’s global security practice is answering these
questions by helping companies combine the functional-
ity of SAP Business Objects Access Control with enter-
prise IAM solutions. But to be successful, you’ll need a
comprehensive IAM solution that integrates seamlessly
with this SAP solution.
5 Components of an IAM SolutionFigure 1 represents a logical architecture for integrating
SAP Business Objects Access Control with IAM functional-
ity to achieve comprehensive IAM. The numbered items
in the figure represent five components:
1 Identity manager (IDM) manages the
workflow and approval routing for auto-
mated onboarding of employees and third-
party users through HR data feeds and
self-service requests to add, change, or
remove access.
2 IDM connectors integrate the IDM
solution with SAP and other enterprise sys-
tems by facilitating the communication of
role information, compliance reporting,
and provisioning requests across platforms.
3 SAP Business Objects Access Control
provides role management, SoD compliance
analysis, and entitlement provisioning to
connected systems.
4 Role and compliance manager (RCM) is responsi-
ble for periodic reporting and certification for attesta-
tion of user access across enterprise applications.
5 Access management provides a consistent single
sign-on experience to web-based applications and the
Reproduced from the Oct n Nov n Dec 2011 issue of SAPinsider with permission from its publisher, WIS Publishing | sapinsider.wispubs.com
Businessanalytics
Mobility
CloudcomputingBI EPM
EIM GRC
DataWarehousing
Analyticapplications
Businessanalytics
BI EPM
EIM GRC
Datawarehousing
Analyticapplications
Businessanalytics
BI EPM
EIM GRC
Datawarehousing
Analyticapplications
Businessanalytics
BI EPM
EIM GRC
Datawarehousing
Analyticapplications
Businessanalytics
BI EPM
EIM GRC
Datawarehousing
Analyticapplications
Businessanalytics
BI EPM
EIM GRC
Datawarehousing
Analyticapplications
Businessanalytics
BI EPM
EIM GRC
Datawarehousing
Analyticapplications
Mobility
Cloudcomputing
Mobility
Cloudcomputing
Henk Peter WindPartner
CSI Netherlands
Jan SteenSenior ConsultantCSI Netherlands
A One-Stop Shop for Gaining and Maintaining ControlThe Little-Known Benefits of Integrating Process Controls and Access Controls
Many companies have already implemented or are
considering implementing the 10.0 releases of SAP
BusinessObjects governance, risk, and compliance (GRC)
solutions. Thus far, though, most of the focus has been on
SAP BusinessObjects Access Control. While this solution
certainly has many pieces of key functionality, too many
companies are overlooking SAP BusinessObjects Process
Control, which not only brings its own set of benefits, but
also offers an array of extra capabilities when integrated
and used in conjunction with SAP BusinessObjects Access
Control. CSI conducted a proof-of-concept study on the
benefits and best practices of integrating these two solu-
tions. Let’s explore some of the findings.
Integrating Access Control and Process Control FunctionalityWhy is it so beneficial to integrate these two solutions?
While the overall business framework of internal controls
is defined in SAP BusinessObjects Process Control (in
combination with SAP BusinessObjects Risk Manage-
ment), some of the defined controls — those focused on
segregation of duties (SoD) or reducing critical access, for
example — are managed in SAP BusinessObjects Access
Control. Combining these solutions makes your control
activities more effective.
Even if you’re mostly interested in the SoD and critical
access functionality, SAP BusinessObjects Process Control
still brings important benefits. For example, although you
can define mitigating controls for access or SoD violations
in the access control solution, the possibilities for follow-
ing up on these controls (in terms of testing their effec-
tiveness) are very limited. These follow-up options are
much stronger in the process control solution. Thus, inte-
grating the two solutions facilitates an end-to-end solu-
tion for advanced control of access rights.
The integration of the access control and process con-
trol solutions can be realized at different levels, including:
� The master data level, which involves the optional
sharing of master data (such as organizations and
owners) between several SAP BusinessObjects GRC
solutions. This provides the opportunity to design
one common controls environment for the different
solutions to use.
� The functional scenarios level, which involves shar-
ing functionality either from the access control solu-
tion to the process control solution via mitigating
controls, or from the process control solution to the
access control solution via continuous monitoring
features. This level might be used during an automated
monthly check of possible SoD conflicts between
creating a sales order and changing pricing conditions.
Stay in Control The 10.0 releases of SAP BusinessObjects Process Control
and SAP BusinessObjects Access Control are a one-stop
shop to gain and maintain control. Improved and useful
integration possibilities between the two solutions will
help your company achieve synergy in its internal control
chain. To learn more, visit www.csi4global.com. n
Key Benefits of the 10.0 Releases of SAP BusinessObjects GRC Solutions � SAP BusinessObjects GRC 10.0 solutions use a common technical and functional platform based on SAP NetWeaver ABAP program-ming. This allows you to better utilize your established experience in ABAP development, workflow, and security. The platform also facilitates the use of one user interface to make the system easily accessible for non-IT users.
� With SAP BusinessObjects Process Control 10.0, users get a flexible and user-friendly way of defining and executing controls. One exam-ple of this is the use of exception reporting. Since the process control solution can directly access data from the source system, you can more easily filter data to find the real issues.
� In SAP BusinessObjects Access Control 10.0, the common installation of all access control components in one environment is a major benefit. In previous versions, each component required different installation scripts and unsophisticated linking between components.
Reproduced from the Oct n Nov n Dec 2011 issue of SAPinsider with permission from its publisher, WIS Publishing | sapinsider.wispubs.com
Businessanalytics
Mobility
CloudcomputingBI EPM
EIM GRC
DataWarehousing
Analyticapplications
Businessanalytics
BI EPM
EIM GRC
Datawarehousing
Analyticapplications
Businessanalytics
BI EPM
EIM GRC
Datawarehousing
Analyticapplications
Businessanalytics
BI EPM
EIM GRC
Datawarehousing
Analyticapplications
Businessanalytics
BI EPM
EIM GRC
Datawarehousing
Analyticapplications
Businessanalytics
BI EPM
EIM GRC
Datawarehousing
Analyticapplications
Businessanalytics
BI EPM
EIM GRC
Datawarehousing
Analyticapplications
Mobility
Cloudcomputing
Mobility
Cloudcomputing
Stop Fraud Before It Happens with Real-Time AnalyticsHow Continuous Transaction Monitoring Can Minimize Your Exposure to RiskPatrick Taylor
Chief Executive OfficerOversight Systems
Defense contractors, Fortune 500 corporations,
online gaming sites — every day seems to bring
yet another story of a major organization victimized by
attackers masquerading as authorized users. It’s as if it
has become child’s play for attackers to access supply
chain or financial applications and generate what
appear to be legitimate payments to ghost vendors.
Similar abuses are also on the rise.
According to a recent Gartner publication, “No
single layer of fraud prevention or authentication is
enough to keep determined fraudsters out of enterprise
systems. Multiple layers must be employed to defend
against today’s attacks and those that have yet to
appear.”1 In short, classic protections against insider
fraud — segregation of duties and employee authoriza-
tions, for instance — are no longer enough. There is no
100% guarantee that any authorized user is, in fact, an
authorized user, or that any transaction is legitimate.
This fundamental shift in thinking and behavior
means that organizations must now find and fix
improper financial transactions before they are com-
plete — instead of weeks or months after the fact. Fail-
ure to adjust to this change can easily escalate into a
1 Gartner, Inc., “The Five Layers of Fraud Prevention and Using Them to Beat Malware” by Avivah Litan (April 21, 2011).
business-defining crisis, with millions of lost dollars
and massive negative publicity.
Continuous Transaction Monitoring: The In-House AnswerReal-time analytics are a key component of stopping
fraudulent transactions. This powerful technology bun-
dles industry, regulatory, and in-house business process
expertise into a real-time solution that validates every
step in every transaction. Built-in workflows integrate
with ERP back-end systems to alert managers with
detailed information, such as why a transaction is
suspect and what to do about it.
Underpinning these active analytics is a solution from
Oversight Systems called Continuous Transaction Moni-
toring (CTM). Companies like Oversight Systems, an
SAP-endorsed business partner, use CTM to complement
and extend SAP deployments by collecting and analyz-
ing essential financial transactions in real time, then
applying active analytics to detect fraud, identify poten-
tial errors, and deliver best-practice guidance for resolv-
ing the issues. As a result, CTM helps organizations build
continuous monitoring programs that improve business
processes over time. The results can be dramatic. One
federal agency estimates that it saves over $1 billion per
year by using Oversight CTM and real-time analytics.
Furthermore, Oversight CTM integrates with SAP
BusinessObjects Process Control 10.0, which focuses on
maintaining compliance with regulatory mandates.
Learn MoreContinuous monitoring and active analytics deliver
rapid time-to-value in terms of finding and fixing
improper transactions. They also generate actionable
insights in previously unseen ways to cut costs and dis-
cover hidden opportunities. And these capabilities pave
the way for “real” real-time predictive analysis via in-
memory computing in the future (see sidebar). That’s a
win in anyone’s book.
For more information about CTM with Oversight
Systems, visit www.oversightsystems.com/sap. n
CTM: A Powerful Bridge to In-Memory ComputingA properly designed continuous transaction monitoring (CTM) analytics solution prepares organizations for “real” real-time analysis. One of SAP’s major initiatives is to bring in-memory computing to its customers. This advanced technique stores data inside the memory of a high-speed analytical appliance called SAP HANA, where it can be analyzed 10,000 times faster than with traditional analytics engines. As a result, SAP HANA delivers on the promise of real-time risk management and true dynamic planning.
This same combination of CTM and actionable analytics is being used today to stop fraud. This is a significant step, both technologically and operationally, for making the transition to SAP HANA-powered analytics.
Reproduced from the Oct n Nov n Dec 2011 issue of SAPinsider with permission from its publisher, WIS Publishing | sapinsider.wispubs.com
Businessanalytics
Mobility
CloudcomputingBI EPM
EIM GRC
DataWarehousing
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Businessanalytics
BI EPM
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Businessanalytics
BI EPM
EIM GRC
Datawarehousing
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Businessanalytics
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Datawarehousing
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Businessanalytics
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Cloudcomputing
Mobility
Cloudcomputing
Unlock the Full Potential of SaaSWhat to Look for When Evaluating a Software-as-a-Service Provider
Ulrich MeisterHead of Systems Integration
T-Systems International
Software-as-a-service (SaaS) is one of the hot topics
in enterprise computing today — and for good
reason. The growing interest in SaaS comes largely as
a result of the need for the flexibility and lower costs
that it enables. With SaaS, customers use and pay for
their applications through the Internet (preferably
through a VPN tunnel), paying for only the resources
they actually use (see sidebar below).
By utilizing SaaS, enterprises do not need to buy or
maintain their own systems — a great advantage in
terms of cost. What’s more, businesses benefit from
more flexibility. For example, during a planned mar-
keting campaign, any number of customer relation-
ship management (CRM) system users can be added
to the environment as needed, without having to
increase computing or storage resources.
However, in reality, this approach only delivers
benefits if a SaaS provider can also guarantee smooth
operations with constant updating and optimization of
the entire information and communications technol-
ogy (ICT) infrastructure.
So what should users look for when evaluating a
SaaS provider? Consider these questions:
� What happens if any problems arise within system
operations?
� What happens when users have urgent questions?
� What happens when the IT infrastructure needs to
be modified or modernized?
Asking potential SaaS partners these questions
allows companies to more easily identify which pro-
viders are fully qualified. Providers’ answers will also
make it clear which firms only offer the technology
(and not the expertise) that enables customers to
dynamically source specific IT functions from the
The Evolution of Cloud ComputingThe enterprise world first took notice of cloud computing as a way of provisioning dynamic comput-ing performance through the use of infrastructure-as-a-service (IaaS). Instead of relying on server environments with high capacities to handle maximum loads, users turned to virtualized platforms. The advantage of this virtualization is the way it enables flexible and automatic provisioning of applications and data on demand for any number of systems. Experience has shown that enterprises can also reduce their information and communications technology (ICT) operating costs by up to 30% by using virtualization.* The benefits also include more flexibility to keep pace with changing business requirements, as well as more scalability since the infrastructure can be expanded dynami-cally without interrupting operations.
Another element in the evolution of cloud computing is the increasing propagation of the software-as-a-service (SaaS) way of thinking. It is, above all, the constant expansion of SaaS prod-ucts that makes it possible for companies to find a suitable variant of standardized software. Almost all leading software developers have now included SaaS services in their product range. SAP, for instance, developed the SAP Business ByDesign solution, as well as several other cloud solutions.
Reproduced from the Oct n Nov n Dec 2011 issue of SAPinsider with permission from its publisher, WIS Publishing | sapinsider.wispubs.com
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Cloudcomputing
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Christian VerstraeteChief Technologist — Cloud
HP
An Environment “Bursting” with CapacityGet the Computing Power You Need for Your Cloud Environment, When You Need It
One major question often plagues companies con-
sidering cloud computing: “Can cloud resources
really meet my needs?”
The simple answer is: “yes.” But you’ll need to prop-
erly manage your internal cloud resources to ensure
that you’re running only the systems and applications
required to meet your business needs — with some
judicial use of cloud “bursting” to add resource support
when it’s needed.
Take Advantage of “Bursting” CapabilitiesThough the resources of a private cloud infrastructure
are usually adequate to meet the needs of a company’s
day-to-day business, there are times — during new appli-
cation development, mergers and acquisitions, or just a
major application upgrade, for example — when a com-
pany needs more resources for a limited time period.
That is when the ability to have “bursting” capacity
comes into play. Bursting refers to the capability to pro-
vision applications on a pay-per-use basis at the time of
need. An environment with bursting capabilities can be
designed and installed within your company’s data cen-
ter, or on your behalf within a secure data center, like
one provided by HP Utility Services or via HP’s service
offering as an SAP global hosting partner. The use of
such a secure service provides a compliant, non-CAPEX
option to cover temporary computing needs — the ulti-
mate benefit of public or hosted private clouds.
Some companies operating their SAP environments
on a pay-per-use basis have reduced operating costs by
up to 30% at drastically lower capital investment costs.
To help distribute these savings accordingly, HP devel-
oped the SAP Application Performance Standard Meter
(SAPS Meter). This unique software measures the exact
amount of consumed compute cycles per user. This
information then allows for a cross-charge by depart-
ment, business unit, or subsidiary.
There’s one key consideration to keep in mind when
dealing with bursting capabilities: While bursting pro-
vides additional resources, those resources might still
need to access the main data sources. Therefore, band-
width and latency aspects have to be taken into account
when deciding where to burst to. In some cases, burst-
ing to a publicly or a privately hosted cloud requires
you to move the data sources as well.
The Cloud AwaitsAs the cloud matures, opportunities (like bursting) will
continue to increase for companies to optimize their
business agility and responsiveness. HP continues to
develop best practices to successfully deploy new tech-
nology and run mission-critical environments. Today,
HP is a trusted partner as companies make their way to
the cloud. To learn more, visit www.hp.com/cloud and
www.hp.com/go/sap. n
Make Your Move to the Cloud as Smooth as PossibleFor companies ready to begin migrating applications into a private cloud environment, it can often be a challenge to figure out the smoothest, least disrup-tive way to make the move.
To help companies get off on the right foot, SAP and HP have worked together to map out the workflows required to install key SAP applications in a cloud environment. The resulting process is captured in so-called HP Cloud Maps, which are available at www.hp.com/go/cloudmaps.
Companies that use HP’s CloudSystem are able to quickly provision resources and deploy applications through an orchestrator, which is beneficial because it is open to non-HP hardware and multiple operat-ing systems. Moreover, HP’s CloudSystem automates patch management, reconfiguration, and upgrade processes to optimize change management to exactly when and what your business requires.
ity and architecture options that meet compliance and
security requirements for production environments
through hybrid models — incorporating both public
and private hosted clouds.
As an SAP-certified Cloud and Hosting Partner,
Symmetry can help you establish a cloud 2.0 roadmap
for your SAP environment. For more information,
visit www.sym-corp.com/cloud-2. n
Frank PowellChief Operating Officer Symmetry Corporation
The Changing Face of the CloudWhat Cloud 2.0 Means for Enterprises
Early Lessons Learned from Cloud 1.0
Cloud Technology Matters
The idea that it doesn’t matter what the cloud runs on, as long as it runs, is a marketing myth. Do your due diligence. Whether you are running SAP on IBM i or HP-UX, it’s important to assess the cloud platform and understand exactly how it will impact the cost and complexity of your migration and licensing. Ask yourself: Are the infrastructure components (your hardware and networking components, for instance) provided by tier-one vendors? If not, are there any potential impacts on performance and reliability that you should watch out for?
Back-Up and Disaster Recovery Procedures Are Critical
Recent incidents involving well-known cloud providers have highlighted the importance of appropriate back-up and disaster recovery (DR) procedures in the cloud, especially for hosted production systems. Never assume that DR is automatically included in a cloud offering. If the vendor doesn’t have SAP application hosting expertise, ensure that the methodology specified for back-up processes meets your organization’s requirements.
SAP Expertise Is Crucial
Architecture design, sizing, monitoring, and troubleshooting all require expert support; migration also requires an SAP-certified migration consultant. The do-it-yourself (DIY) approach burdens the customer with obtaining advanced technical competency, unnecessarily adding to project costs and complexity.