5 Assessment Workbook - Compliant Learning …...REASONABLE ADJUSTMENT Adapted Reasonable Adjustment in teaching, learning and assessment for learners with a disability - November
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CHC33015 Certificate III in
Individual Support
Specialising in Home and Community
Home and Community Support Version 1.0 Produced 14 July 2016
Part 1: Supporting carers and families .......................................................................... 19 Part 2: Providing home and community support services ........................................... 32
CASE STUDY ................................................................................ 39
Instructions to Assessor ................................................................................................ 39 Instructions to Student .................................................................................................. 39 Introduction to Case Study ............................................................................................ 40
Scenario 1: Charles Darwin comes home ........................................................................................................ 41
Scenario 2: Lisa struggles ................................................................................................................................. 45
The units of competency specify the standards of performance required in the workplace.
This assessment addresses the following units of competency from CHC33015 Certificate III in Individual Support:
CHCCCS025 - Support relationships with carers and families
1. Include carers and family members as part of the support team 2. Assess and respond to changes in the care relationship 3. Monitor and promote carer rights, health and well being
CHCHCS001 – Provide home and community support services
1. Determine requirements of individual plan 2. Establish relationship in the home 3. Operate respectfully in the home 4. Complete reporting and documentation
For complete copies of the above units of competency:
Download them from the TGA website: www.training.gov.au
The skills in this unit must be applied in accordance with Commonwealth and
State/Territory legislation, Australian/New Zealand standards and industry codes of
practice.
Performance evidence:
The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:
1. provided services to individual/s in at least 2 different home or community support settings
2. used appropriate inter-personal skills:
- establishing a positive relationship with the individual
- seeking clarification of tasks
- interpreting and following instructions
Knowledge evidence:
The candidate must be able to demonstrate essential knowledge required to effectively
complete tasks outlined in elements and performance criteria of this unit, manage tasks
and manage contingencies in the context of the work role. This includes knowledge of:
1. legal and ethical considerations for providing home and community services,
including:
- codes of practice
- basic home fire safety and associated state/territory smoke alarm legislation
- dignity of risk
- duty of care
- privacy, confidentiality and disclosure
- practice standards
- work role boundaries – responsibilities and limitations
- work health and safety
2. relevant organisation policies and procedures and how to access them, including
risk management practices when the work environment is a person’s home
3. personal and property security procedures, including personal security protocols
and equipment SAM
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Assessment Workbook 5 Version No. 1.0 Produced 14 July 2016
1. Who are the typical carers for people with support needs in Australia?
Select the two (2) best answers.
☐ a) Neighbours
☐ b) Parents
☐ c) Spouse or Partner
☐ d) Community
2. Identify the carer support organisation and resource described below. Choose
your answer from the drop-down list:
Choose an item.
a) The peak national body representing carers of people with a disability, mental illness, chronic condition or those who are frail or aged. This organisation provides information, support, education, training and counselling.
Choose an item.
b) This provides short-term counselling and emotional and psychological support services for carers. It is delivered through Network Carer Associations.
Choose an item.
c) These are information resource centres that display a range of products and equipment to assist with day-to-day living activities.
Choose an item.
d) An initiative of Carers Australia, this organisation provides information and support groups targeted specifically to the needs of young carers
SA
MPL
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Assessment Workbook 5 Version No. 1.0 Produced 14 July 2016
3. Identify the service pathway described below. Choose your answer from the
drop-down list :
Choose an item. a) services that provide the support needed for a person with care
and support needs to live in a non-institutional setting
Choose an item.
b) services designed to provide opportunities for people with care and support needs to gain and use their abilities to enjoy their full potential for social independence
Choose an item.
c) services that provide accommodation to people with care and support needs, and services that provide support to enable a person with care and support needs to remain in their existing accommodation or to move to more suitable or appropriate accommodation
Choose an item.
d) services that provide a short-term and time-limited break for families and other voluntary caregivers of people with care and support needs to assist in supporting and maintaining the primary caregiving relationship, while providing a positive experience for the person with care and support needs
4. Select the role that is best described by each of the following statements:
Choose an item. a) Someone who provides ongoing informal assistance to people
with care and/or support needs.
Choose an item.
b) Someone who provides the majority of the ongoing informal help or supervision to people with disabilities or long term health conditions who needs ongoing assistance in one of the core activity areas of self-care, communication or mobility.
Choose an item. c) Someone who has a physical and/or mental disabilities or long
term health conditions that substantially limits one or more core activity areas of self-care
Choose an item. d) Person employed to provide care and support to people with care
and support needs
SA
MPL
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Assessment Workbook 5 Version No. 1.0 Produced 14 July 2016
5. Which of the following are rights of family and friends acting as carers for a
person with support needs?
Select the two (2) best answers.
☐ a) Carers have the right to comprehensive information, education, training and support to facilitate the understanding, advocacy and care of those you care for.
☐ b) Family members have the right to receive payment from the government for caring for a person with support needs.
☐ c) Carers have the right to seek further opinions regarding the diagnosis and care of the person with support needs, on behalf of the person they are carer for.
☐ d) Carers have the right to make financial and medical decisions for the person with support needs.
6. Which of the following are responsibilities of family and friends acting as carers
for a person with support needs?
Select the two (2) best answers.
☐ a) It is the responsibility of the carers to obtain appropriate professional assistance in providing care and treatment for the person with care and support needs.
☐ b) It is the responsibility of the carers to ensure the privacy and confidentiality of the person with care and support needs.
☐ c) It is the responsibility of the carers to inform the immediate community about the limitations of the person with care and support needs.
☐ d) It is the responsibility of the carers to provide financial advice to the person with care and support needs.
SAM
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Assessment Workbook 5 Version No. 1.0 Produced 14 July 2016
1. Consider the scenario provided above. What is the importance of Lisa’s role in
providing care and support for Charles?
2. Based on the information provided about Lisa, identify relevant knowledge and
skills that she may have that can complement your role as a support worker
providing support to her and Charles.
Guidance: list one example of knowledge and one example of skill that Lisa may have that can complement how you deliver support services to her and Charles.
a) Knowledge:
b) Skill:
SAM
PLE
Assessment Workbook 5 Version No. 1.0 Produced 14 July 2016