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4th Annual Investor Conference May 16, 2001 HEALTH PLANS DIVISION Panel Discussion: Contributing Value to Cost of Care
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4th Annual Investor Conference May 16, 2001 HEALTH PLANS DIVISION Panel Discussion: Contributing Value to Cost of Care.

Dec 17, 2015

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Page 1: 4th Annual Investor Conference May 16, 2001 HEALTH PLANS DIVISION Panel Discussion: Contributing Value to Cost of Care.

4th Annual Investor Conference

May 16, 2001

HEALTH PLANS DIVISION

Panel Discussion: Contributing Value to Cost of Care

Page 2: 4th Annual Investor Conference May 16, 2001 HEALTH PLANS DIVISION Panel Discussion: Contributing Value to Cost of Care.

4th Annual Investor Conference

May 16, 2001

HEALTH PLANS DIVISION

Medical Management Strategies & Capabilities

Tim Moore, M.D.

Senior Vice President & Chief Medical Officer

Page 3: 4th Annual Investor Conference May 16, 2001 HEALTH PLANS DIVISION Panel Discussion: Contributing Value to Cost of Care.

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How Health Net Provides Value in Medical Management

Improve Outcomes

Assist Members in Self-care

Help Providers Give Best Care

Avoid Being Unduly Intrusive

Contain Costs by Promoting Quality

Measure and Improve Whatever We Do

Link Activities to Product Design

Page 4: 4th Annual Investor Conference May 16, 2001 HEALTH PLANS DIVISION Panel Discussion: Contributing Value to Cost of Care.

4

Population Health Management

Complex Case Management

Chronic Diseases• Stable• Minimize disease progression• Coordinate care• Secondary prevention

Disease Management

Well & Acute Care • Access to information• Preventive care guidelines• Tools for self-care• How to access care

Demand Management

• Very sick• Specialists• Case Mgmt.

Intense

% ofPopulation

3 - 4

%

11 -

12 %

85%

% ofResource

Consumption

33-1/3%

33-1/3%

33-1/3%

Page 5: 4th Annual Investor Conference May 16, 2001 HEALTH PLANS DIVISION Panel Discussion: Contributing Value to Cost of Care.

5

Predictor Model Challenges

2001

Top 3% Utilizers

2000

3% 3%

What % of this year’s top 3% were in last year’s top 3%?

Page 6: 4th Annual Investor Conference May 16, 2001 HEALTH PLANS DIVISION Panel Discussion: Contributing Value to Cost of Care.

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Predictor Model Challenges: Regression of Top 3% Utilizers

80%

20%

20012000

3% 3%

80% of this year’s top 3% were NOT in the top 3% last year

Page 7: 4th Annual Investor Conference May 16, 2001 HEALTH PLANS DIVISION Panel Discussion: Contributing Value to Cost of Care.

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Profiling Examples

# Patients: 181# Services: 728Total Cost: $28,482

# Challenges: 53Challenge Cost: $1,844Challenge Rate: 7.3%

PHYSICIANS, PEDIATRICS

6/30/99 -7/1/00

EXAMPLE

Page 8: 4th Annual Investor Conference May 16, 2001 HEALTH PLANS DIVISION Panel Discussion: Contributing Value to Cost of Care.

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Profiling Examples

# Challenges: 727Challenge Cost: $23,510Challenge Rate: 63.2%

# Patients: 50# Services: 1,150Total Cost: $45,639

PHYSICIANS, PEDIATRICS

6/30/99 -7/1/00

EXAMPLE

Page 9: 4th Annual Investor Conference May 16, 2001 HEALTH PLANS DIVISION Panel Discussion: Contributing Value to Cost of Care.

4th Annual Investor Conference

May 16, 2001

HEALTH PLANS DIVISION

National Pharmacy Strategies & Trends

Neil Higashida, Pharm.D.

Vice President, Strategy & Integration, Health Net Pharmaceutical Services

Page 10: 4th Annual Investor Conference May 16, 2001 HEALTH PLANS DIVISION Panel Discussion: Contributing Value to Cost of Care.

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Pharmacy Cost Management

Continued Success in Pharmacy Cost Management Well Below Industry Trends

Three-Tier Prescription Drug Benefits Becoming the Standard Plan Design

Successful Pharmacy Utilization and Unit Cost Management Strategies

Excellent Rebate Performance

Page 11: 4th Annual Investor Conference May 16, 2001 HEALTH PLANS DIVISION Panel Discussion: Contributing Value to Cost of Care.

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Pharmacy Cost Trends

1999 to 2000 Trend = 9%

Q1 2001 v. Q1 2000 = 9%

Expected 2001 Trend = 11% to 13%

Page 12: 4th Annual Investor Conference May 16, 2001 HEALTH PLANS DIVISION Panel Discussion: Contributing Value to Cost of Care.

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Prescription Drug Benefit Designs

Current Penetration of the Three-Tier Benefit Design:

West (CA, AZ, OR) 60%

Northeast (CT, NJ, NY, PA) 47%

Health Plans Division 57%

Page 13: 4th Annual Investor Conference May 16, 2001 HEALTH PLANS DIVISION Panel Discussion: Contributing Value to Cost of Care.

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Pharmacy Cost Management Strategy

Continue Penetration With Cost-Savings Plan Design Such as the Three-Tier Plan Benefit

Develop and Administer New Plan Designs

Implement Cost Management “Best Practices” Enterprise-Wide

– Utilization Management of Target High Cost Medications

– Market Share Management of High Cost Medications

– Electronic Prescribing Tools

– Physician Prescribing Profiles

Page 14: 4th Annual Investor Conference May 16, 2001 HEALTH PLANS DIVISION Panel Discussion: Contributing Value to Cost of Care.

4th Annual Investor Conference

May 16, 2001

HEALTH PLANS DIVISION

Managing the Risk Shift in California

Jenni Vargas

Senior Vice President & General Manager, Northern California

Page 15: 4th Annual Investor Conference May 16, 2001 HEALTH PLANS DIVISION Panel Discussion: Contributing Value to Cost of Care.

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Well-Managed Provider Groups Continue to Receive Capitation

95% of HMO Members Are in Groups With Capitated Physicians

41% of HMO Members Are in Groups With Capitated Physicians and Hospitals

Increased Scrutiny and Technical Support of Providers Receiving Capitation

Page 16: 4th Annual Investor Conference May 16, 2001 HEALTH PLANS DIVISION Panel Discussion: Contributing Value to Cost of Care.

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Risk Shift Focused Enhanced Medical Management

Hospital

On-Site Concurrent Review

20 Medical Directors and 42 Nursing Staff Overseeing Length of Stay and Discharge Planning

Specialty Review

Page 17: 4th Annual Investor Conference May 16, 2001 HEALTH PLANS DIVISION Panel Discussion: Contributing Value to Cost of Care.

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Risk Shift Focused Enhanced Medical Management

Physician

Outpatient Referral Management

Physician Profiling and Visits by Medical Director and Pharmacist

Fee Schedule and Claims Management

Page 18: 4th Annual Investor Conference May 16, 2001 HEALTH PLANS DIVISION Panel Discussion: Contributing Value to Cost of Care.

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Large Delegated Groups Have Turned the Corner Financially

Improving Relationships Leading to Joint Innovation and Better Definition of Risk Services

Product Development to Feature High Quality, Delegated Groups

Driving “Code of Conduct” for Health Plan and Provider Relations

Page 19: 4th Annual Investor Conference May 16, 2001 HEALTH PLANS DIVISION Panel Discussion: Contributing Value to Cost of Care.

4th Annual Investor Conference

May 16, 2001

HEALTH PLANS DIVISION

National Health Plan Structure

Judi Irving

President, Health Net of Arizona

Page 20: 4th Annual Investor Conference May 16, 2001 HEALTH PLANS DIVISION Panel Discussion: Contributing Value to Cost of Care.

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National Health Plan Structure Creates Synergies

Operations Aligned Across Health Plans– Common Goals

– Aligned Incentives

– Opportunities to Share and Develop Staff

– Identification of Best Practices

Centralized Network Contracting– Leverage Volume

– Rx, Lab, Disease Management

Page 21: 4th Annual Investor Conference May 16, 2001 HEALTH PLANS DIVISION Panel Discussion: Contributing Value to Cost of Care.

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National Health Plan Structure Creates Synergies (Cont.)

Operational Efficiencies– Centralize Front-end Claims Processing

– Out-of-Network Fee Negotiation Unit

– National PPO Contracting

National Practice Sales Leaders

– National Accounts

– Labor & Trust

Page 22: 4th Annual Investor Conference May 16, 2001 HEALTH PLANS DIVISION Panel Discussion: Contributing Value to Cost of Care.

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National Health Plan Structure Creates Synergies (Cont.)

Product Development

Medical Management Strategy

Branding and Advertising Materials

Meet Local Market Needs With National Focus