-
7/30/2019 4B Developing a Quality Workforce - Management and OD
1/21
Pio G. CastilloHUMAN RESOURCE MANAGEMENT
Chapter 4
-
7/30/2019 4B Developing a Quality Workforce - Management and OD
2/21
Pio G. CastilloHUMAN RESOURCE MANAGEMENT
-
7/30/2019 4B Developing a Quality Workforce - Management and OD
3/21
Pio G. CastilloHUMAN RESOURCE MANAGEMENT
Management Development is concerned with
developing the experience, attitudes, and skills
necessary to become or remain an effectivemanager.
-
7/30/2019 4B Developing a Quality Workforce - Management and OD
4/21
Pio G. CastilloHUMAN RESOURCE MANAGEMENT
-
7/30/2019 4B Developing a Quality Workforce - Management and OD
5/21
Pio G. CastilloHUMAN RESOURCE MANAGEMENT
Management Inventory
and Succession Plan
Net Management
Requirements
Organizational
Objectives
Management
Team Changes
-
7/30/2019 4B Developing a Quality Workforce - Management and OD
6/21
Pio G. CastilloHUMAN RESOURCE MANAGEMENT
Management Inventory
and Succession Plan
Net Management
Requirements
Needs Assessment
Organizational
Objectives
Management
Team Changes
-
7/30/2019 4B Developing a Quality Workforce - Management and OD
7/21Pio G. Castillo
HUMAN RESOURCE MANAGEMENT
Needs assessment in the systematic analysis of
the specific management development activities
required by an organization to achieve itsobjectives.
Four basic methods:
Training Needs Survey
knowledge and skills Competency Studiescompetencies (compounded
skills) required to perform a managerial job
Task Analysis tasks required to perform a
managerial job Performance Analysisjob performance
requirements in performing a managerial job
-
7/30/2019 4B Developing a Quality Workforce - Management and OD
8/21Pio G. Castillo
HUMAN RESOURCE MANAGEMENT
Management Inventory
and Succession Plan
Net Management
Requirements
Needs Assessment
MD Objectives
Organizational
Objectives
Management
Team Changes
-
7/30/2019 4B Developing a Quality Workforce - Management and OD
9/21Pio G. Castillo
HUMAN RESOURCE MANAGEMENT
Set measurable objectives for the overall
management development program and for the
individual program: Instructional
Organizational and Departmental
Individual Performance and Growth
-
7/30/2019 4B Developing a Quality Workforce - Management and OD
10/21Pio G. Castillo
HUMAN RESOURCE MANAGEMENT
Management Inventory
and Succession Plan
Net Management
Requirements
Needs Assessment
MD Objectives
MD Programs
Organizational
Objectives
Management
Team Changes
-
7/30/2019 4B Developing a Quality Workforce - Management and OD
11/21
Pio G. CastilloHUMAN RESOURCE MANAGEMENT
On the Job Off the Job
Understudy Assignments
Coaching Experience
Job Rotation
Special Projects and
Committee Assignments
Classroom Training
Lectures Case Studies
Role Playing
In-basket Technique
Adventure Learning
Business Simulations
University and
Professional AssociationSeminars
Web-based Training
-
7/30/2019 4B Developing a Quality Workforce - Management and OD
12/21
Pio G. CastilloHUMAN RESOURCE MANAGEMENT
Management Inventory
and Succession Plan
Net Management
Requirements
Needs Assessment
MD Objectives
MD Programs
Evaluation of Programs
Organizational
Objectives
Management
Team Changes
-
7/30/2019 4B Developing a Quality Workforce - Management and OD
13/21
Pio G. CastilloHUMAN RESOURCE MANAGEMENT
Four alternatives exist for evaluating management
development activities.
1. Are the trainees happy with the course?(Reaction)
2. Does the training course teach the concepts?
(Learning)3. Are the concepts used on the job? (Behavior)
4. Does the application of the concepts
positively affect the organization? (Results)
-
7/30/2019 4B Developing a Quality Workforce - Management and OD
14/21
Pio G. CastilloHUMAN RESOURCE MANAGEMENT
An assessment center is a method in which
trained observers evaluate various personality
traits of assessees based on their performance inspecially chosen activities.
These are used for making decisions on
promoting, evaluating, and training managerialpersonnel.
-
7/30/2019 4B Developing a Quality Workforce - Management and OD
15/21
Pio G. CastilloHUMAN RESOURCE MANAGEMENT
-
7/30/2019 4B Developing a Quality Workforce - Management and OD
16/21
Pio G. CastilloHUMAN RESOURCE MANAGEMENT
Organizational Development (OD) is an
organization-wide, planned effort managed from
the top, with the goal of increasing organizationalperformance through planned interventions and
training experiences.
It seeks to improve the performance of groups,departments, and the overall organization.
It focuses on the human side of organizations
his values and attitudes so he can use them to thefullest, thus improving organizational
performance.
-
7/30/2019 4B Developing a Quality Workforce - Management and OD
17/21
Pio G. CastilloHUMAN RESOURCE MANAGEMENT
It involves gathering and analyzing information
about the organization to determine the areas in
need of improvement.
Available records
Surveys/Questionnaires
Personal Interviews Direct Observation
Diagnosis
-
7/30/2019 4B Developing a Quality Workforce - Management and OD
18/21
Pio G. CastilloHUMAN RESOURCE MANAGEMENT
The data collected must be carefully interpreted
to determine the best plan for organizational
improvement.
Output is to identify specific problem areas and
outline steps for resolving them.
Diagnosis
Strategy Planning
-
7/30/2019 4B Developing a Quality Workforce - Management and OD
19/21
Pio G. CastilloHUMAN RESOURCE MANAGEMENT
Results of the
diagnostic phase are
shared to affectedemployees and make
them realize the need
for change.
Most frequent
interventions:
Direct Feedback
Team Building Sensitivity Training
Diagnosis
Strategy Planning
Education
-
7/30/2019 4B Developing a Quality Workforce - Management and OD
20/21
Pio G. CastilloHUMAN RESOURCE MANAGEMENT
Diagnosis
Strategy Planning
Education
Evaluation
Diagnose the
organization again,
then compare first andsecond results.
A third party evaluator
is capable of giving a
more objective
evaluation of the
difference.
-
7/30/2019 4B Developing a Quality Workforce - Management and OD
21/21
Pio G. Castillo
HUMAN RESOURCE MANAGEMENT
