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Social Monitoring Report #Semestral Report (January – June 2018) December 2018 Indonesia: Neighborhood Upgrading and Shelter Project – Phase 2 Prepared by the Directorate General of Human Settlements, Ministry of Public Works and Housing for the Republic of Indonesia and the Asian Development Bank.
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Page 1: 46094-001: Neighborhood Upgrading and Shelter Project ...July-December_2018)_Part_1.pdfSocial Monitoring Report #Semestral Report (January – June 2018) December 2018 Indonesia: Neighborhood

Social Monitoring Report

#Semestral Report (January – June 2018) December 2018

Indonesia: Neighborhood Upgrading and Shelter Project – Phase 2 Prepared by the Directorate General of Human Settlements, Ministry of Public Works and Housing for the Republic of Indonesia and the Asian Development Bank.

fernando
(July - December 2018)
fernando
(Part 1)
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CURRENCY EQUIVALENTS (as of 30 November 2018)

Currency unit – rupiah currency name in lowercase (Rp)

Rp1.00 = $0.00007 $1.00 = Rp14,240

ADB – Asian Development Bank APBD – Anggaran Pendapatan and Belanja Daerah (Regional

Budget Income and Expenditure) DGHS – Directorate of Human Settlements

NOTE (i) The fiscal year (FY) of the Government of Indonesia and its agencies ends on 31

December. “FY” before a calendar year denotes the year in which the fiscal year ends, e.g., FY2011 ends on 31 December 2011.

(ii) In this report, "$" refers to US dollars. This social monitoring report is a document of the borrower. The views expressed herein do not necessarily represent those of ADB's Board of Directors, Management, or staff, and may be preliminary in nature. In preparing any country program or strategy, financing any project, or by making any designation of or reference to a particular territory or geographic area in this document, the Asian Development Bank does not intend to make any judgments as to the legal or other status of any territory or area.

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Semi Annual Social Monitoring Report

Project Number: ADB LOAN 3122-INO REPORTING PERIOD: JULY– DECEMBER 2018

INDONESIA: NEIGHBORHOOD UPGRADING AND SHELTER PROJECT PHASE 2 Financed by the Asian Development Bank

Prepared by: Directorate General of Human Settlement, Ministry of Public Works and Housing for the Asian Development Bank

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Table of Contents

LIST OF TABLES ............................................................................................................................ 3

LIST OF FIGURE ............................................................................................................................ 3

LIST OF APPENDICES .................................................................................................................. 3

ABBREVIATION ............................................................................................................................. 5

CHAPTER I. PROJECT BACKGROUND AND DESCRIPTION .................................................... 6

CHAPTER II. PROJECT IMPLEMENTATION PROGRESS ........................................................ 8

CHAPTER III. RESETTLEMENT.................................................................................................. 10

CHAPTER IV. COMPENSATION AND INCOME RESTORATION PROGRAM ......................... 11

CHAPTER V. LAND DONATION ................................................................................................. 20

6.1. Disclosure .......................................................................................................................... 25

6.2. Public Consultation/Information Dissemination Meetings ................................................ 26

CHAPTER VII. GRIEVANCE REDRESS MECHANISM (GRM) .................................................. 29

CHAPTER VIII. INSTITUTIONAL ARRANGEMENT AND CAPACITY BUILDING ..................... 32

CHAPTER IX. CONCLUSION AND CORRRECTIVE ACTIONS ................................................ 33

9.1. Conclusion ......................................................................................................................... 33

9.2. Corrective Actions ............................................................................................................. 33

APPENDICES ............................................................................................................................... 34

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LIST OF TABLES Table 1. Planning and Current Achievement of Income Recovery Program for Pekalongan

Complex Civil Work 2016 AHs ....................................................................................... 12 Table 2. Progress of Income Recovery Program for Kapuas Complex Civil Work ..................... 17 Table 3. Progress of Income Recovery Program for Palopo New Site Development ................ 18 Table 4. Progress of Corrective Action Plan for NSD Bima – 2018 ............................................ 18 Table 5. Compliance status toward Paragraph 30 of the RF ...................................................... 21 Table 6. Compliance status toward Paragraph 31 of the RF ...................................................... 23 Table 7. General Progress on Land Handover for Community Contracts In West Region ........ 24 Table 8. Pending Issues and the Corrective Actions ................................................................... 33

LIST OF FIGURE Figure 1. Finished Construction Works in Purirano NSD, Kendari City ................................................ 8 Figure 2. Finished Construction Works of Sampoddo NSD, Palopo City ........................................ 9 Figure 3. Construction Progress of Jatiwangi NSD, Bima City ......................................................... 9 Figure 4. Construction Progress of Handil Berkat Makmur NSD, Kapuas District.............................. 9 Figure 5. Wife of Pak Karyono, Ibu Kastini is holding her membership card in PKH, and Ibu

Pariyah received package of the Program Keluarga Harapan for elderly people ........ 15 Figure 6. Some Indonesian Health Cards (KIS) received by Pak Karyono family, and Mrs.

Musfiroh (the wife of Pak Anas) received KIS on behalf of her husband ...................... 15 Figure 7. The Public Toilet and Bathroom in Pasir Keraton Keramat ............................................ 16 Figure 8. Poster Dissemination for woman participation.................................................................. 25 Figure 9. Photo Documentation of Land Donation Consultation Meeting in Kelurahan Padang

Nangka, Bengkulu ................................................................................................................ 27 Figure 10. The Second Women Meeting (RKP- II) in Pasir Kraton Kramat in February 2018.... 28 Figure 11. The Third Women Meeting (RKP- III) in Pasir Kraton Kramat in July 2018................ 28 Figure 12. Work Flow of Grievance Redress Mechanism................................................................ 30 Figure 13. Dissemination Poster of Grievance Redress Mechanism ............................................. 31

LIST OF APPENDICES Appendix 1. The house of Sriah has been renovated by IRP in Pasir Keramat Keraton......... 35 Appendix 2. Budget Allocation for FY 2019 of Housing and Settlement Office, Pekalongan

City .............................................................................................................................. 36 Appendix 3. Certificate of Driving Course ...................................................................................... 38 Appendix 4. List of Training Course Attendance ........................................................................... 39 Appendix 5. Driving Course Training Activities .............................................................................. 40 Appendix 6. Statement of not requiring any more training by AHs ............................................. 41 Appendix 7. Notes, List of Attendance and Minutes of RKP II in Pekalongan City .................. 45 Appendix 8. Notes, List of Attendance and Minutes of RKP II in Pekalongan City ................... 50 Appendix 9. Statement of Land Donation in Bengkulu ................................................................. 55

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Appendix 10. Form of Land Information and AP’s Economic Profile .......................................... 56 Appendix 11. Statement of Using Permit for Public Toilet and Bathroom ................................. 58 Appendix 12. Public Toilet and Bathroom, before and after (75% progress) ............................ 60 Appendix 13. Minutes of Meeting of Land Donation Dissemination in Kelurahan Padang

Nangka........................................................................................................................ 61 Appendix 14. List of Attendees of Land Donation Dissemination in Kelurahan Padang Nangka

..................................................................................................................................... 62

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ABBREVIATION ADB Asian Development Bank AH Affected Household AP Affected People APBD Anggaran Pembangunan Belanja Daerah (Regional Budget Planning) BPJS Kesehatan Badan Penyelenggara Jaminan Sosial Kesehatan (Social Security for

Health) BPN Badan Pertanahan Nasional (National Land Agency) BSPS Bantuan Stimulan Perumahan Swadaya (Self-help Housing Assistance) CA Community Adviser CC City Coordinator CIO Community Implementing Organization DED Detailed Engineered Design DDR Due Diligence Report DGHS Directorate General of Human Settlement EA Executing Agency EMP Environmental Management Plan FGD Focus Group Discussion FY Fiscal Year GAP Gender Action Plan GRM Grievance Redress Mechanism Ha Hectare HH Household IEE Initial Environmental Examination IP Indigenous People IPAL Instalasi Pengolahan Air Limbah (Wastewater treatment plant) LARP Land Acquisition and Resettlement Plan LCO Local Coordinating Office LG Local Government MDG Millennium Development Goals NMC National Management Consultant NSD New Site Development NPW Nilai Perkiraan Wajar (Reasonable Reimbursement Value) NUAP Neighborhood Upgrading Action Plan NUSP-2 Neighborhood Upgrading and Shelter Program Phase 2 PDAM Perusahaan Daerah Air Minum (local government owned clean water

provider) PIP Pengembangan Infrastructure Pemukiman (Settlement Infrastructure

Development) PIU Project Implementing Unit (Satker or Satuan Kerja) PMU Project Management Unit PPP Public Private Partnership PWH Public Works and Housing RAB Rencana Anggaran Belanja (Project Budget) RMC Regional Management Consultant RF Resettlement Framework RKP Rembug Khusus Perempuan (Women Meeting) RTRW Rencana Tata Ruang dan Wilayah (Spatial Plan) RT/RW Rukun Tetangga/Rukun Warga (Subdivision Institution under RW/

Subdivision Institution under Kelurahan) Satker PKPBM Satuan Kerja Peningkatan Kualitas Permukiman Berbasis Masyarakat

(National PIU of Settlement Quality Improvement) SIAP Slum Improvement Action Plan SPS Safeguard Policy Statement

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CHAPTER I. PROJECT BACKGROUND AND DESCRIPTION

1. Approved on 31 March 2014, NUSP2 is aimed to upgrade basic public infrastructure in slums and contribute to meeting Millennium Development Goals (MDGs) targets for achieving significant improvement in the lives of slum dwellers (MDG target 7D) and halving the proportion of urban households without sustainable access to safe drinking water and basic sanitation (MDG target 7C). The Project contributes to the implementation of the Cities without Slums Program launched by the Government to address issues of the rapid urbanization. The project covers 20 cities and improves basic infrastructure and living conditions in selected slums.

2. NUSP Phase 2 assists 20 cities to develop and implement inclusive pro-poor city development plans. The project improves living conditions in slum areas through (i) providing resources to local governments and communities for upgrading basic infrastructure in slum areas, (ii) strengthening planning and management capacities of local administrations for inclusive pro-poor urban planning, (iii) establishing sustainable mechanisms to engage communities in urban development planning processes, and (iv) launching public private partnerships (PPPs) to establish affordable housing areas for poor families.

3. As stipulated in the Project Data Sheet, the NUSP-2 has a Safeguard Category B for Involuntary Resettlement and Category C for Indigenous Peoples. The Category B means the project will not include physical displacement and loss of more than 10 percent of productive assets (income generating) of 200 or more persons due to involuntary land acquisition. And the Category C for Indigenous Peoples means that the Project is not expected to have any negative impacts on indigenous people, as there are no indigenous people reported in location nearby the project locations.

4. Since the project will adopt CDD approach, the specific intervention will be identified by the community members only during project implementation, thus potential issues related to land acquisition can be identified only at later stage. In the context of specific neighborhood upgrading activities, i.e. construction of public sanitation facilities, small land portions might be acquired from community members or donated voluntarily. Land required for new settlement for poor families will be provided by participating districts/cities government and resettlement issues are not expected or to be minor.

5. The expected impact of the NUSP-2 is improved living conditions in urban areas. The outcome is improved infrastructure and access to service delivery in slum neighborhoods in 20 project cities. As for the outputs, the NUSP-2 has three outputs: (i) Institutional capacities for managing pro-poor urban development strengthened; (ii) infrastructure in slum neighborhoods upgraded; and (iii) new settlements for poor families established.

6. In efforts to improve infrastructure in slum neighborhoods effectively, the infrastructure activities under NUSP-2 are grouped into three categories of work packages:

1). Community contracts (skala lingkungan); 2). Complex civil works (skala kawasan); 3). New Site Development.

7. The community contract activity is designated to infrastructure works which self-managed by CIO (Community Implementing Organization or BKM, Badan Keswadayaan Masyarakat) in their own neighborhood.. This kind of construction works is commonly

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manageable using manual labors. Some of these community contracts are conducted in two or three phases or cycles, depending on the amount of the budget they manage. In 2018, the CIO/BKM have formulated 214 Community Action Plans (CAPs or RKM, Rencana Kerja Masyarakat) for first cycle in 99 neighborhoods (kelurahan) of 20 cities.

8. The complex civil works activity is designated to infrastructure construction works which implemented by contracted firm selected through bidding process. This kind of complex civil works may have scope across neighborhoods and usually requires advanced or heavy equipments. The DED and budget of this package is prepared by planning consultants hired by APBD. This year, 9 complex civil works packages were actually implemented in 8 cities.

9. The New Site Development (NSD) Construction Activity. The NSD plans to construct the public facilities and infrastructures for the newly built neighborhood, such as paving roads, drainage system, clean water supply, solid waste management system and landscape for open green space. There are 4 (four) cities/districts participating in the NSD projects, namely: Kendari City, Palopo City, Bima City and Kapuas District. The NSD activity is also implemented by contracted firm selected through bidding process, but has many types of infrastructure works in a new land including house construction which implemented by the DGHP. Up till the end of December 2018, the NSD construction in Kendari and Palopo has been completed. Whereas, in Bima and Kapuas the construction works have been progressing after the contracts had been signed in October and November 2018. For both of Kapuas and Bima NSDs, the construction works were managed under multi-year contracts.

10. This Report is the Semi-Annual Social Safeguard Monitoring Report prepared to comply with the loan covenants, covering the period of second semester of June to December 2018 in a cumulative manner. This report covers resettlement and social safeguard monitoring results in complying with the ADB safeguard policy statement.

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CHAPTER II. PROJECT IMPLEMENTATION PROGRESS 11. Community Contract Activity. During the first half of 2018, the NUSP-2 Project was conducted in 99 kelurahans within 20 cities. Community Implementing Organizations (CIO or BKM, Badan Keswadayaan Masyarakat) assisted by Community Advisors (CA) have formulated 214 Community Action Plans (CAPs or RKM, Rencana Kerja Masyarakat) for overall cycles (Siklus I, 2 and 3) in 99 kelurahans. Some of these community contracts needed small land portions through voluntary land donation without any coercion and physical relocation, which are subject to and comply with the basic principles of land donation in Resettlement Framework Paragraph 29, 30 and 31.

12. Complex Civil Works Activity. The planning documents of 9 work packages in 8 cities/districts have been formulated by planning consultants, which were recruited by local government’s Budget/APBD of fiscal year 2017. It was planned for 11 complex civil work packages in 10 cities, but two sites could not secure vacant land for the construction and cancelled the subprojects. None of these planned work packages needed small land portion from community, which usually were provided through voluntary land donation. Hence, neither land acquisition report and resettlement plan were required for the complex civil works.

13. However, as the project implementation in complex civil works in Kapuas District and Pekalongan City in 2016 had affected 149 peoples or 38 households and caused resettlement, a Resettlement Due Diligence Report has been prepared and secured ADB approval for each location. Such report provides information about the process of resettlement which do not excess the major impact, and the affected people were provided with proper entitlement, as well as adequate recovery programs. The monitoring of these recovery programs will be further elaborated in Chapter IV Compensation and Income Restoration Program.

14. New Site Development. The Purirano NSD infrastructure construction in Kendari City had been started in May 2018 and been completed in December 2018. There is no issue concerning land acquisition and resettlement on this site, hence no further social safeguard monitoring report of Kendari City NSD. The pictures of finished construction works can be seen in Figure 1 below.

Figure 1. Finished Construction Works in Purirano NSD, Kendari City

15. In Palopo City, the construction work contract of NSD Sampoddo was signed in June 2018 and followed with a Pre-construction Dissemination Meeting on 18 July 2018, before the

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construction implementation began. The construction works have been completed in December 2018. The pictures of the finished NSD Palopo construction works can be seen in Figure 2 on below. The income recovery and livelihood program designated for two Affected Households (AHs) who have being compensated will be reported in Chapter IV.

Figure 2. Finished Construction Works of Sampoddo NSD, Palopo City

16. The NSD construction works for Jatiwangi in Bima City and for Handil Berkat Makmur in Kapuas District have been contracted and now are progressing. The NSD construction work contracts for Bima City and Kapuas District are managed under multi-year contracts and will be completed in April and June 2019 consecutively. Figure 3 and Figure 4 show the progress of construction activities on Jatiwangi NSD in Bima City and Handil Berkat Makmur NSD in Kapuas District.

Figure 3. Construction Progress of Jatiwangi NSD, Bima City

Figure 4. Construction Progress of Handil Berkat Makmur NSD, Kapuas District

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CHAPTER III. RESETTLEMENT

17. During this reporting period (June-December 2018), no involuntary resettlement (IR) were reported. It is confirmed through the initial screening of involuntary resettlement which undertaken in April 2018 as reported in the previous semi annual social monitoring report. The land acquisition requirement on small land for project construction activities in neighborhood level (community contracts) was fully voluntary, where all the affected land owners did not demand any compensation in return. Whereas, the 2018 project construction activities for complex civil works did not require any land donation. The NMC has encouraged the RMC to continue carefully identifying and making inventory of all land donations and supporting safeguard documents. Land Donation will be discussed separately in Chapter V.

18. However, livelihood recovery programs were provided to adequately supports the affected people due to complex civil works in Kapuas District, Pekalongan City in 2016 and the NSD in Palopo. The progress implementation of these recovery programs will be further elaborated in the next chapter.

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CHAPTER IV. COMPENSATION AND INCOME RESTORATION PROGRAM 19. As of December 2018, within this reporting period, no land acquisition and resettlement issues emerged during construction activities. Having said in previous Chapter that there are resettlement issues in FY 2016 complex civil works in Kapuas District and Pekalongan City, this chapter will continue to report the implementation of compensation and income restoration program for the affected peoples (APs) in the said two locations. Compensation payments to AHs in Kapuas and Pekalongan had been completed, and some income recovery programs for AHs have been implemented partially by respective LGs under their budget since FY 2017. No resettlement program needed for other locations.

20. Income Restoration Program in Pekalongan City. The implementation progress of the income recovery program (IRP) in Pekalongan City is reported in the following Table 1. During the second semester of 2018, house renovations or Bedah Rumah were done for 2 more affected households, namely Ibu Sriah-Kambali and Bapak Suroso-Suriyah. Photo documentation of house renovation can be seen in Appendix 1. The remaining 10 AHs planned to receive the house renovation program through the Bantuan Stimulan Perumahan Swadaya (BSPS or Self-help Housing Assistance) will have to wait for the next batches. The LG of Pekalongan City has committed to finance this house renovation through special allocation (Dana Alokasi Khusus or DAK) for housing and settlement in FY 2019 as shown in its Budget Implementation Document (Dokumen Pelaksanaan Anggaran or DPA) as attached in Appendix 2.

21. For the training program, in general, apparently all APs do not need further training for their capability to earn their income are getting better, some shift to other ventures and are busy developing their business. Details of planned training program are described in the Table 1. As for the driving course, it was only attended by Mr./Pak Rudi Hartono. The copy of driving skill certificate of the AP, the list of driving course training attendance and the pictures of the training activities are provided in Appendix 3, 4 and 5. Furthermore, the APs have provided the statement letters expressing their intention of not taking those planned training, signed by the APs and acknowledged by the City Satker of PIP Pekalongan City as shown in Appendix 6.

22. Nonetheless, most of AHHs have received other kind of government aids programs, such as Family of Hope Program (Program Keluarga Harapan or PKH), Indonesia Health Card (Kartu Indonesia Sehat or KIS), the Indonesia Education Aid Card (KIP), and Public Toilet. The proofs of those benefits are provided in Figure 5, 6 and 7 below.

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Table 1. Planning and Current Achievement of Income Recovery Program for Pekalongan Complex Civil Work 2016 AHs

Affected Households: 32 HHs

No NAME OF AP/AH

TYPE OF RECOVERY PROGRAM

REMARKS A. HOUSE

RENOVATION B.

PAMSIMAS* C.

TRAININGS D.

IHS** for ELDERS

E. PKH***

F. KIS****

G. KIP*****

H. PUBLIC TOILET

1 ANAS/MUSFIROH No need training

Done in semester 1 -2018

Done in semester 1 -2018

This AH is not considered as poor/vulnerable and not need training, as they own convection business which have been growing significantly since 2017, having 10 employees and 6 sewing machines.

2 ALWI Done in semester 1 -2018

Done

3 KHOLIPAH No need training

Done in semester 2 -2017

This AP is not considered as poor/vulnerable and does not need training, as her family owns a well-running store.

4 RASALIM No need training

Done in semester 1 -2018

This AP is an elder, busy with his business and feels reluctant to go for training

5 SUSILOWATI Done in semester 2 -2017

No need training

Done in semester 1 -2018

Done in semester 2 -2017

This AP does not need training for she is better off running a food-stall with sales around IDR 300.000/day.

6 DURIYAH Done in semester 1 -2018

Done in semester 2 -2017

Done in semester 1 -2018

Done in semester 2 -2017

Done

7 DARYONO Waiting List This AH has to secure a land title first for the House Renovation Program which is expected to be done in June 2019.

8 SOBIRIN Done in semester 1 -2018

Done

9 SUGIONO No need training

Done in semester 1 -2018

Done in semester 2 -2017

This AP doesnot need training as he is always busy as a nomad worker.

10 NUR RUZI Waiting List This AH has to secure a land title first for the House Renovation Program which is expected to be done in June 2019.

11 SANAWI No need training

Done in semester 1 -2018

Done in semester 2 -2017

This AP is an elder, feels reluctant to go for training and busy running his small shop.

12 SURADI Done in semester 1 -2018

Done in semester 2 -2017

Done

13 WAGIYO WARYADI Done in semester 1 -2018

Done in semester 1 -2018

Done

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No NAME OF AP/AH

TYPE OF RECOVERY PROGRAM

REMARKS A. HOUSE

RENOVATION B.

PAMSIMAS* C.

TRAININGS D.

IHS** for ELDERS

E. PKH***

F. KIS****

G. KIP*****

H. PUBLIC TOILET

14 KARYONO Done in semester 1 -2018

Done

15 SARTONO Waiting List No need training

Done in semester 1 -2018

This AP does not need training as he owns business which have been growing significantly. And he has to secure a land title first for the House Renovation Program which is expected to be done in June 2019.

16 AHMAD ROJIUN Waiting List Done in semester 1 -2018

This AH has to secure a land title first for the House Renovation Program which is expected to be done in June 2019.

17 PARIYAH No need training

Done in semester 1 -2018

Done in semester 1 -2018

This AP is an elder and feels reluctant to go for training.

18 A. SAFAWI Waiting List This AH has to secure a land title first for the House Renovation Program which is expected to be done in June 2019.

19 SULAMI Waiting List No need training

Done in semester 1 -2018

This AP has moved out from the city to live together with and supported by her daughter, and does not urgently need house renovation.

20 SUHARTI Waiting List This AH has to secure a land title first for the House Renovation Program which is expected to be done in June 2019.

21 (Late) ABADI Waiting List No need training

Done in semester 1 -2018

This AP has passed away, and his daughter is working out of town. For the House Renovation Program which is expected to be done in June 2019, she has to secure a land title first.

22 NUR SLAMET No need training

Done in semester 1 -2018

This AP does not need training for he is now working as inter-cities driver.

23 SRIAH/KAMBALI Done in semester 2 -2018

No need training

These spouses of AHH are elderly and feel reluctant to go out for training. They live together with and supported by their daughter and son-in-law.

24 SOLICHIN No need training

Done in semester 1 -2018

Done in semester 1 -2018

This AP does not need training for he is busy developing his convection business.

25 HALIFA Waiting List Done in semester 1 -2018

This AH has to secure a land title first for the House Renovation Program which is expected to be done in June 2019.

26 DASMI Done in semester 1 -2018

Done in semester 1 -2018

Done

27 AHMAD JUNAIDI Done in semester 1

Done in semester 2

Done

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No NAME OF AP/AH

TYPE OF RECOVERY PROGRAM

REMARKS A. HOUSE

RENOVATION B.

PAMSIMAS* C.

TRAININGS D.

IHS** for ELDERS

E. PKH***

F. KIS****

G. KIP*****

H. PUBLIC TOILET

-2018 -2017

28 EDI SAMBARA Done in semester 1 -2018

Done in semester 1 -2018

Done

29 SUROSO/SURIYAH Done in semester 2 -2018

Done

30 RUDI HARTONO Done Driving Course

Done in semester 1 -2018

Done

31 DOTO Waiting List Done in semester 1 -2018

Done in semester 2 -2017

This AH has to secure a land title first for the House Renovation Program which is expected to be done in June 2019.

32 WAHYUDIN No need training

Done in semester 1 -2018

Done in semester 1 -2018

This AP is an elder and feels reluctant to go for training

Notes:

*) PAMSIMAS = Community-based Water and Sanitation Program

**) IHS for Elders = Integrated Health Services for Elders or Posyandu Manula

***) PKH = Program Keluarga Harapan or Hope Family Program

****) KIS = Kartu Indonesia Sehat or Indonesia Health Card

*****) KIP = Kartu Indonesia Pintar or Indonesia Smart Card

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Figure 5. Left: Wife of Pak Karyono, Ibu Kastini is holding her membership card in PKH, Right: Ibu Pariyah received package of the Program Keluarga Harapan for elderly people

Figure 6. Some Indonesian Health Cards (KIS) received by Pak Karyono family (left), and Mrs. Musfiroh (the wife of Pak Anas) received KIS on behalf of her husband (right)

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Figure 7. The Public Toilet and Bathroom in Pasir Keraton Keramat

23. Gender Prespectives. Of the 124 affected people, 61 persons (49.2%) were female, and 41 persons (67% of female) were in productive age. From the beginning of the project, as mentioned in the DDR document, these productive women were involved in the process of implementing NUSP-2, such as socialization and deliberation for planning, as well as the special consultation of affected residents, to decide building demolition agreement. The decision was agreed together, taking into account the benefits for women (housewives) who used to be disadvantaged by puddle water around their houses.

24. In this reporting period, women still played significant role in the implementation of NUSP-2. Other than series of neighborhood meetings (Musyawarah Kelurahan/Muskel), there are Women Meetings (Rembug Khusus Perempuan/RKP) in which women’s specific aspirations were being voiced and discussed. Through meetings such as Muskel and RKP women have got informed on the project planning and were consulted on how they might get involved. For instance, in the Second Women Meeting (RKP-2) on February 2018, they discussed on how women were represented in the implementation and monitoring of infrastructure construction works, including on land donation if needed. Whereas in the Third Women Meeting (RKP-3) on July 2018, they agreed on, among others, the result of safeguard screening checklist and to contribute to the project by providing meals and drinks to the construction workers. Some evidences of this Women Meetings are provided in Appendix 7 and 8.

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25. Further on effective gender mainstreaming viewpoint, the IRP Action Plan was designed using gender segregated data, put attention on female productivity age and female households for targeting women and vulnerable groups. Some of the results of the IRP for the female household can be seen in the increasing of income of ibu Susilowati who now runs a food-stall with daily sales around IDR 300,000 and ibu Duriah who got her house renovated and better sales of her cookies (lopis). As for the elderly, the health aids (Posyandu Lansia) were received by 4 female elders of 11 elders. Whereas for the assistance on education (Indonesia Smart Card or Kartu Indonesia Pintar/KIP), there were two girls (daughter of Anas and of Sartono) who got this KIP assistance among 7 students as planned in the IRP Action Plan.

26. Income Restoration Program in Kapuas District. After the local government of Kapuas District identifying the suitable recovery programs to be offered to the affected people in in 2017, the implementation of these programs have not yet been commenced due to budgeting process at the district level. To implement the IRP, all proposed activities should go through budget review process each year by the local government. Since all activities are to be financed by local budget, local parliament has full authority to determine the budget. Local government’s policy and current situation at the time of review process may cause changes on budget allocation. For FY 2019, Kapuas’s District priority is to support the development of New Site Development (NSD) Handil Berkat Makmur. As much as IDR 2,45 billion was allocated in the List of Budgets (Daftar Isian Pelaksanaan Anggaran/DIPA) FY 2019 for the development of road, musholla, function hall and the office Management Body of the NSD. However, to provide comprehensive follow up on the implementation of recovery program and to gather information on other potential recovery program, in early March 2019 the NMC team will carry out field survey to Kapuas for an intensive coordination and discussion with the local government as well as the community. The result will be reported in the Semi-Annual Social Monitoring Report Semester 1 FY 2019.

Table 2. Progress of Income Recovery Program for Kapuas Complex Civil Work

Affected People: 6 Households

No NAME OF HH

TYPE OF RECOVERY PROGRAM

A. KIS

B. SMALL

ENTERPRISE CREDIT

C. TRAININGS

D. SKILL

CERTIFICATION

E POSYANDU

LANSIA REMARKS

status status status status status 1 MAHMUDAH Not done

Not done (sewing)

All programs will be reported in the next Semi Annual Social Monitoring Report Semester 1-2019

Not done (rattan)

2 SARDIANOR Not done Not done Not done (carpentry)

3 LAMSIAH Not done Not done Not done 4 RUDI

HARTONO Not done Not done

(automotive)

Not done (welding)

Not done (carpentry)

5 SETYA DARMA Not done Not done Not done 6 ABDUL SANI Not done

Not done (automotive) Not done

Not done (welding)

Not done (carpentry)

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27. Income Restoration Program in Palopo City. As for the two Affected Households (AHs) in the New Site Development in Palopo City, the local government has offered and implemented some actions of income recovery program, such as Indonesia Health Card (KIS), free education for elementary students, and rice aids as mentioned in Table 3 below. Up till now, the trainings have not been implemented, for it is not needed anymore. Actually, all the APs have received substantial amount of resettlement compensation, and those entitled for training (Muhammad, Syafruddin and Amiruddin) have moved out from Palopo city pursuing their new ventures and job.

Table 3. Progress of Income Recovery Program for Palopo New Site Development

Affected People: 2 Households

No NAME OF HH

TYPE OF RECOVERY PROGRAM AND ITS TIME TARGET

A. KIS

B. KIP

C. TRAININGS

D. LOCAL RICE AID

(RASTRA) REMARKS

1 MUSTAHIR ALI Done in 2018 continuously

Done

2 MUHAMMAD Not need

(Culinary)

After receiving compensation this AP now works as overseas sailor

3 RATNA Done in 2018 continuously

Done in 2018 continuously

Done

4 PUDDIN Done in 2018 continuously

Done

5 SYAFRUDDIN, SE

Not need (Computer

repair)

After receiving compensation this AP moves and works in Kupang.

6 HATIJAH Residing in Kupang 7 AMIRUDDIN

Not need

(Cellphone repair)

After receiving compensation this AP moves and works in Jayapura.

28. Affected Structure in Jatiwangi NSD Bima City. The New Site Development activities in Bima City occupied a portion of land which formerly used as holding ground for stock quarantine. There were four dilapidated cages that needed to be replaced in another area, which is the Animal Health Center (Puskeswan). The progress implementation of these cages was a little bit delayed, as the budget should be reallocated in Fiscal Year of 2019. Consequently, all of corrective actions need to be rescheduled accordingly as presented in the Table 4 below.

Table 4. Progress of Corrective Action Plan for NSD Bima – 2018

Affected structure: 4 cages on quarantine holding ground Action Plan Current

Progress Reasoning/Remarks Next Steps Time

line Construction of four (4) new cages at Puskeswan (Animal Health Center) as replacement for the affected structure 1. Budget plan

(RAB) and DED Planning is still in process

Contract to be signed in Sept 2019

Finalized the budget proposal and DED to

Jan-Feb 2019

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Action Plan Current Progress

Reasoning/Remarks Next Steps Time line

obtain approval for procurement process

2. Procurement Not yet implemented

To be done following the completion of DED and RAB

March 2019

3. Construction works

Not yet implemented

To be done following the completion of procurement process

April-June 2019

4. Handover Constructed building

Not yet implemented

To be done following the completion of construction process

July 2019

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CHAPTER V. LAND DONATION

29. The relevant basic principles set forth in the Resettlement Framework (RF) document (paragraph 29, point a, d, g and i) to be applied for the projects are as follows:

(i) Acquisition of land and other assets shall be avoided and minimized as much as possible by exploring project and design alternatives and appropriate social, economic, operational, and engineering solutions that have the least impact on populations in the project area.

(ii) Aps shall be fully consulted and informed on the project, their entitlement and resettlement options. As well as the assistance measures. Ensure the Aps participation in planning, implementation, and monitoring and evaluation of resettlements programs. Particular attention will be provided to the vulnerable groups and ensure their participation in consultations.

(iii) There shall be an effective grievance redress mechanism to receive and facilitate resolution of the affected persons’ concern during the preparation and implementation of LARPs.

(iv) Appropriate monitoring shall be carried out to assess land acquisition objectives and their impacts on the standard of living of the Aps. The M& E, mechanisms shall be identified and set in place as part of the land acquisition management system. Monitoring reports should be disclosed.

30. As the project of the NUSP-2 are specific neighborhood upgrading activities, only small land portions acquired from community members or donated voluntarily. Land required for the new settlement for poor families in NSD sites would be provided by participating district or city governments. Hence, the resettlement issues are not expected to occur or just minor.

31. Concerning the basic principles point (ii), prior to the commencement of construction works in NUSP-2 subprojects, there are socialization or information dissemination meeting for the potential affected people to be fully informed and consulted about the project, their entitlement and resettlement option. More on this information disclosure will be discussed in Chapter VI. Disclosure, consultation and Participation.

32. As for the basic principles point (iii), the NUSP-2 has developed grievance redress mechanism to receive and facilitate the AP’s concerns, and will be further described in Chapter VII. The appropriate monitoring will be carried out and the monitoring report would be disclosed.

33. When the project construction activities require a small land acquisition, the project communities or individuals decide to make voluntary contribution of the affected land and non-land assets. It occurs that the affected land owners did not demand any compensation in return. The land donation did not cause significant loss to the owner and the owner was a direct beneficiary of the project. According to the resettlement framework, this shall be acceptable only if the following requirements as set forth in paragraph 30 of the RF document are in place:

(i) Full consultations with the land owners and any non-titled displaced persons on site selection;

(ii) Ensuring that voluntary donations do not severely affect the living standards of the Aps, and are linked directly to benefits for the Aps, with community sanctioned measures to replace any losses that are agreed to through verbal and written record by the Aps;

(iii) No any coercion to those who are opted for the contribution;

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(iv) Any voluntary “donation” will be confirmed through verbal and written record and verified by an independent third party such as a designated non-government organization or legal authority;

(v) Having adequate grievance redress mechanism in place; and (vi) Safeguards must be built into the community decision making process and

included in the project implementation guideline to be followed by project consultants and facilitators and shared with the project community members.

34. The Table 5 below elaborates what and how those requirements have been done to comply with the RF document.

Table 5. Compliance status toward Paragraph 30 of the RF

Point Paragraph 30 RF Document Description Compliance Status

(i) Full consultations with the land owners and any non-titled displaced persons on site selection;

Specific intervention is identified by the community members themselves during project planning and implementation through series of kelurahan meeting (Muskel). Please see a sample in Appendix 7 & 8.

Complied

(ii) Ensuring that voluntary donations do not severely affect the living standards of the APs, and are linked directly to benefits for the Aps, with community sanctioned measures to replace any losses that are agreed to through verbal and written record by the Aps;

The CAs prepared all the supporting documents for clean and clear status, including statement letter on voluntary land donation/land use permit/ passing permit; and forms of Land Information and AP’s Economic Profile (See a sample in Appendix 9 & 10). This form provides information on the proportion of land donated, and brief socio-economic profile of land owner ensuring that the voluntary donation would not severely affect the living standard of the AP.

Complied

(iii) No any coercion to those who are opted for the contribution;

A series of kelurahan meeting was held in a participatory, consultative and persuasive manner, assuring there is no any coercion to those who are opted for the contribution See a sample in Appendix 9.

Complied

(iv) Any voluntary “donation” will be confirmed through verbal and written record and verified by an independent third party such as a designated non-government organization or legal authority;

An independent party will be hired during March 2019. The voluntary donation had been confirmed and recorded, but not verified by independent third party yet.

Partially complied.

(v) Having adequate grievance redress mechanism in place;

The project has developed a grievance redress mechanism to receive and facilitate the AP’s concerns. See further details in Chapter VII.

Complied

(vi) Safeguards must be built into the community decision making process and included in the project implementation guideline to be followed by project consultants and facilitators and shared with the project community members.

The project has established community decision making process through series of neighborhood meetings (Muskel) where the safeguard mechanism (screening process, mitigation measures implementation and monitoring) is being discussed among community members and project’s consultants with reference to the project’s guideline.

Complied

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35. As the NUSP-2 adopts the CDD approach, the specific intervention is identified by the community members themselves during project planning and implementation through series of kelurahan meeting (Muskel). The series of Muskel is a means for full consultation process in which the land owners and any non-titled displaced person are fully consulted (complied with requirement (i) above). The procedure applied in NUSP-2 for land donation is as follows:

(i) After identifying the piece of land needed for the project, the CIO, the Community Advisor (CA) and/or City Coordinator (CC) would check the ownership of this land with the supporting document (land title) and visual inspection on the site.

(ii) The related parties then had a meeting with all heirs of the land owners, or if the land was state-owned the meeting involved village chairmen, key persons and village representatives, to come up with an agreement on the land donation or land use permit or passing permit. This meeting should be held in a participatory, consultative and persuasive manner, assuring there is no any coercion to those who are opted for the contribution (complied with the requirement (iii) mentioned above).

(iii) Having gotten the agreement, the CA will prepare all the supporting documents to for clean and clear status, including statement letter on voluntary land donation or land use permit or passing permit, and form of Land Information and AP’s Economic Profile (See a sample in Appendix 10). This form provides information on the proportion of land donated, and brief socio-economic profile of land owner to make sure that the voluntary donation would not severely affect the living standard of the AP. This is to comply with the requirement (ii) mentioned above.

(iv) The CIO and CA also conduct land delineation and measurement, drawing the sketch map of this piece of land to be included in the land donation statement, and write the Minutes of Meeting (Berita Acara) of this process.

36. However, as the process of land provision that may need land donation has been done in an open and transparent manner through the Muskel II and III, the communities do not feel necessary to confirm this voluntary donation through written record by an independent third party as required in point (iv) of paragraph 28 above (paragraph 30 of RF document). Regretfully, there is no documentation of such confirmation as well due to poor documentation at the community level.

37. The project is considering recruiting an independent individual as the third party to verify verbal or written records of voluntary land donation process.

38. Further, as set forth in the Paragraph 31 of the RF document, land donation by beneficiary households is acceptable where:

(i) the impacts are marginal (based on percentage of loss and minimum size of remaining assets);

(ii) impacts do not result in displacement of households or cause loss of household’s incomes and livelihood;

(iii) the households making land donations are direct beneficiaries of the project; (iv) donated land is free from any dispute on ownership or any other issues; (v) consultations with the affected households are conducted in a free and

transparent manner; (vi) land transactions are supported by transfer of titles; and

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(vii) proper documentation of consultation meetings, grievances, and action taken to address such grievances is maintained

39. The Table 6 below elaborates what and how those requirements have been done to comply with the RF document.

Table 6. Compliance status toward Paragraph 31 of the RF

Point Paragraph 31 RF Document Description Compliance Status

(i) The impacts are marginal (based on percentage of loss and minimum size of remaining assets);

Allowing for that land donation is less than 10 percent, the impact is also marginal See a sample in Appendix 10.

Complied

(ii) Impacts do not result in displacement of households or cause loss of household’s incomes and livelihood;

There is no displacement of households or loss of household’s incomes and livelihood caused by this project.

Complied

(iii) The households making land donations are direct beneficiaries of the project;

The land donators are direct beneficiaries of the Project. Please see a sample in Appendix 11 and Appendix 12, showing that the public toilet and bathroom are also benefiting the households making land donations.

Complied

(iv) Donated land is free from any dispute on ownership or any other issues;

It is clear and clean status as shown in the statement of land donation, please see a sample in Appendix 9.

Complied

(v) Consultations with the affected households are conducted in a free and transparent manner;

In this project, consultations with the affected households have been conducted in a free and transparent manner. See Appendix 7, 8, 13, and 14.

Complied

(vi) Land transactions are supported by transfer of titles;

The transfer of titles are provided in Appendix 9.

Complied

(vii) Proper documentation of consultation meetings, grievances, and action taken to address such grievances is maintained

There are some documentations of consultation meetings, as seen in Appendix 7 and 8 on Women Meetings.

Complied

40. In NUSP-2 Project, the land donation is based on Community Self-survey (Survey Kampung Sendiri) from which the community identify the need for infrastructure mentioned in the Neighborhood Upgrading Action Plan (NUAP) document. The need for piece of land for infrastructure then being identified, discussed and assessed during the Kelurahan Meeting II (Musyawarah Kelurahan/Muskel II) through meaningful consultation. Further, in the Muskel III, the community finalizes and agrees upon the Community Action Plan (CAP), including the land donation and proceed with signing the statement of land donation later on. In fact, these land donations are voluntarily and are some forms of community contribution to the project without any coercion.

41. All the process of these land donations have still been partially complied with the RF procedure as set forth in paragraph 29-31 of RF document, and will be improved in the FY 2019 land donation procedures.

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42. For this period of monitoring report, we are reporting land donation cases in West Region only, as the Central and East Regions had been reported in the previous Semi-Annual Social Monitoring Report. In total there are 16 sites of donated land accompanied with the respective donation statements, 14 sites of land completed with respective usage permits, while no passing permit were required for community contract activities which were not reported in the previous semi-annual report due to the information was being collected. There was no compensation demanded in return to benefits provided by the project. These sites are dispersed in 4 cities/districts within West Region, namely Bengkulu, Bandar Lampung, Palembang and Tanjung Balai. These construction activities caused no involuntary resettlement or losing of their productive assets either. The description of land donation process recorded in minutes, statement of land donation, list of attendance and photo documentation. As an example, Appendix 9 shows the statement of land donation in neighborhoods of Bengkulu.

43. A revised template or form for land donation document has been prepared, with some additional profile of the land owner to indicate that the impacts are marginal (based on percentage of loss and minimum size of remaining assets), and these impacts do not result in displacement of households or cause loss of household’s incomes and livelihood. These two forms were used unanimously in all land donation document in the remaining NUSP-2 project and subproject. As some examples, Appendix 10 shows the revised form which provides the brief economic profil of the affected household in Bengkulu. The recapitulation of land handover for community contract of 2018 in the Central Region and East Region had been provided in the last Semi-Annual Social Monitoring Report. So here, we are reporting the recapitulation of land donation in the West Region in Table 7 below.

Table 7. General Progress on Land Handover for Community Contracts in West Region

NO CITY/ DISRICT

Number of

Kelurahan

LAND DONATION STATUS LAND USE PERMISSION STATUS

Land donated (parcel)

Total land size belongs to Aps (m2)

Total land size

donated (m2)

Value of land

donated (IDR)

Land permitted

to use (parcel)

Total land size

belongs to Aps (m2)

Total land size permitted

(m2)

Value of land permitted

(IDR)

West Region

1 Bengkulu 3 14 9,339 567 66,150,000 0 0 0 0

2 Bandar Lampung 1 0 0 0 0 1 2,000 80 0

3 Palembang 1 0 0 0 0 7 6,799 418 29,260,000

4 Tanjung Balai 4 2 557 47.25 14,175,000 6 10,042 240.25 84,075,000

TOTAL 16 9896 614.25 80,325,000 14 18,841 738.25 113,335,000

44. For complex civil work activities, no land contribution was required in the 2018 construction activities, thus caused no involuntary resettlement or losing of productive assets of the land owners.

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CHAPTER VI. DISCLOSURE, CONSULTATION AND PARTICIPATION

6.1. Disclosure

45. Information on public consultation, discussion, and neighborhood meetings related to the the implementation of community and complex civil work contracts are documented and uploaded into the NUSP-2’s website (www.nusp2.id).

46. The Due Diligence Report and regular monitoring report are subject to public disclosure. Therefore, these documents will be made available to public including the affected people and related stakeholders. This Semi Annual Social Monitoring report will be uploaded on the ADB and PWH Ministry websites, as well as on the local Satker’s website. PARTICIPATION

47. Since the DDR for Kapuas and Pekalongan have particularly secured no objection from ADB, these documents have been published through ADB’s website and the project website and disclosed in form of leaflets to the affected persons.

48. Besides those leaflets for the Aps, the project also published about six posters explaining the NUSP-2 project and one special poster on NSD. This posters dissemination is another strategy to reach out the potential beneficiaries. These posters have been distributing gradually in 2016 and 2017 and mention the email address and mobile contact number to redress grievance or complains from communities. Some more example of these posters is shown in Figure 10 below.

Figure 8. Poster Dissemination for woman participation

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6.2. Public Consultation/Information Dissemination Meetings

49. Public consultation is done to provide an opportunity for affected people including landowners who sold their land assets as well as peoples who own land next to the planned construction location. Some consultations were being conducted door-to-door by the community advisors or the city coordinators.

50. Specifically, the consultation is conducted to establish agreements about land boundaries, land prices, and administrative processes of handover ownership. The statement letter on the compensation payment release of the land right is signed by the two parties (seller and buyer) and the explanation of the release of land rights is also carried out and signed by local authority (sub-district head) and being witnessed by at least two persons.

51. Similar condition applies to land donation, full consultations with the land owners and any non-titled displaced persons on site selection is required to make acceptable land donation.The statement letter on release of land right is signed and acknowledge by local authority and witnessed by at least two person.

52. In the second semester of FY 2018, series of consultations/meetings conducted by the project is, among others, the Third Women Meeting (RKP-3) in Pasir Keraton Keramat on 13 July (See Appendix 8 and Figure 11). As for the consultation meeting concerning land donation for community contract in 2018 is shown in Figure 9 and the related supporting documents in Appendix 13 and 14. There was no specific consultation meeting on land donation for complex civil work contract and for NSD within July – December 2018 as there was no any case of this. However, the series of Muskel and Women Meetings were also a means of meaningful public consultation as they were done in open, inclusive, and participatory manner. Appendix 7, 8, 13 and 14 show some samples of eveidence of these public consultations.

53. The public consultation/information dissemination meeting concerning land donation is documented in minutes of meeting, photos and list of attendance. As a sample of such public consultation, here is a picture of the meeting in Kelurahan Padang Nangka in Bengkulu City held on 22 Februari 2018, attended by 17 men and 11 women (Figure 9). The minutes of this meeting and the list of attendees is provided in Appendix 13 and 14. The records of this consultation meeting are provided in this report for they were not yet reported before. Kelurahan Padang Nangka Bengkulu is part of the West Region.

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Figure 9. Photo Documentation of Land Donation Consultation Meeting in Kelurahan Padang

Nangka, Bengkulu

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54. The public consultation/information dissemination meeting also involve women participation in decision making such as in RKP (Rembug Khusus Perempuan) as documented in minutes of meeting, photos and list of attendance. Figure 10 and 11 shows the RKP II and RKP III at Pasir Kraton Kramat in February and July 2018. The notulence, list of attendance and minutes of meeting can be seen in Appendix 7 and 8.

Figure 10. The Second Women Meeting (RKP- II) in Pasir Kraton Kramat in February 2018

Figure 11. The Third Women Meeting (RKP- III) in Pasir Kraton Kramat in July 2018

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CHAPTER VII. GRIEVANCE REDRESS MECHANISM (GRM) 55. Grievance redress mechanism is used as an instrument to handle any complaints and/or queries which emerge during land donation process and during construction process of the NSD project. Any affected people/party will have the right to file complaints. It is anticipated that all grievances related to benefits and other assistance will be expected to be resolved at the subproject as the project upholds CDD (community-driven development) as the overarching approach.

56. The procedure for filing complaints and/or grievance during construction is established as follows:

(i) The complaint will be filed to the Badan Keswadayaan Masyarakat (BKM) or Community Implementing Organization (CIO) members and local government at the neighborhood level for an immediate solution when possible; and

(ii) If the problem cannot be solved, the BKM members and local government staff will facilitate the Aps (affected peoples) to submit their complaints to the Projects’s grievance redress committee (GRC) at the district level, and to the national level if needed. Community advisor then will record the complaint and report it to the LCOs. The project will dedicate a staff at city/district and national levels to be in charge of handling and following up on AP’s complaints.

57. The handling procedure by GRC on complaints and/or grievance is as follows: (i) The members of the GRC should involve the representatives of vulnerable affected

people (i.e. affected women, poor and minority groups) and other affected people along with relevant government officials who have functional and legal authority. The committee will then review grievances involving all land acquisition benefits or issues, except for disputes related to ownership.

(ii) Grievances will be redressed within 2 to 4 weeks from the date of filing the complaints at the district level and within 8 weeks at the national levels. If no consensus can be reached, the dispute resolution will refer to the grievance mechanisms based on Law No. 2/2012 on Land Acquisition for the Development of Public Interest and Presidential Regulation No. 71/2012 on the Implementation of Land Acquisition for the Development of Public Interest.

58. The project is preparing to establish a grievance redress mechanism, which basically consists of three levels, i.e. at the kelurahan (neighborhood), the city/district and the national level. This leveling system is expected to timely address any complaints during project implementation. Affected people will have the right to file complaints and/or queries related to adverse impacts due to project activities. Community complaints that will emerge later on, will be handled with grievance redress mechanism in accordance with the complaint handling guidelines which had been prepared by the DGHS in this reporting period.

59. At the neighborhood (kelurahan) level, the kelurahan office will register complaints and subsequently resolve the complaints; the Kelurahan office will coordinate and provide feedback to the contractor and City Satker in this matter. If the grievance cannot be resolved at the kelurahan office, the complaint will be escalated to the city level. At the city level, the complaints will be handled by the Local Coordinating Office (LCO) residing at the Bappeda (District Planning Agency) and the complaints should be followed up and/or resolved within 15 workdays and the handling will be coordinated with the City Satker. If the grievance cannot be resolved at

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the city level, it will be escalated to the PMU which representing the DGHS, at the national government level.

Figure 12. Work Flow of Grievance Redress Mechanism

60. Once the Grievance Redress Mechanism is established and disseminated to all level stakeholders and community, it shall be effectively implemented to receive complaints and facilitate resolution of the affected people during the process of Land Acquisition and Resettlement Plans (LARP) preparation and implementation. Regular report on the progress of GRM implementation will be presented in the next semi annual report.

61. To disseminate information of the GRM, in 2016 the project had published a guideline or manual (Petunjuk Teknis/Juknis) on grievance redress handling mechanism and distributed to all LCO and City Satker. In addition to this, the project had also published a poster especially on GRM or PPM (Penanganan Pengaduan Masyarakat). So far, there was no any complaint or grievance raised from the community during and after the NUSP-2 project.

City Level (LCO)

Kelurahan level

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Figure 13. Dissemination Poster of Grievance Redress Mechanism

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CHAPTER VIII. INSTITUTIONAL ARRANGEMENT AND CAPACITY BUILDING 62. To support the implementation of NUSP-2, there is a project management organization that includes government, community and consultants, from the central, district/city level, to the Kelurahan and the community.

63. The Directorate General of Human Settlements is the Executing Agency (EA) of NUSP-2, at the central level the EA assisted by the Project Management Unit (PMU) and the Satker PKPBM as the Project Implementation Unit (PIU). The national PIU is assisted by a national management consultant (NMC). At the city level, there is a Local Coordinating Office (LCO) of Kapuas District and City Satker of Kapuas District as a Project Implementation Unit at the city level. At the city level, a Regional Management Consultant (RMC) is assigned to assist the city satker. The Directorate General of Human Settlements is responsible for the management of LARP compiled by the LCO and Satker with the assistance of Technical Assistant (TA) on Safeguard at the RMC level. Consultants (RMC, CC, and CA) along with Satker at the city level will continue to monitor and update LARP.

64. As a means for capacity building, in early July 2018 the Safeguard Team joined the NMC’s Capacity Building Team in conducting the Training of Trainers Workshop in Ambhara Hotel, Jakarta, for the CCs and Cas. The specific module on safeguards was developed especially for the CIO/BKM to refresh their knowledge and skills on safeguard aspects of the project, as well as to improve the quality of supporting data for safeguard monitoring reports. Simultaneously, the NMC’s Safeguard Team also held special sessions with the NSD’s sub-monev consultants to brief them with the Environmental Management Plan (EMP) for each NSD, so that they can help with the implementation, monitoring and reporting of the EMP on each NSD site.

65. In mid-September 2018, the NMC and RMC Safeguard Team joined the NMC-RMC mid-term review workshop in Semarang to discuss the progress of the projects with all CCs and Cas. At this event, the safeguard team presented important points as a reminder of safeguard aspects to be implemented, monitored, reviewed and reported. The safeguard team also took advantage of this gathering to collect all supporting documents needed for safeguard reports in 2018.

66. On November 27-30, 2018, the Safeguard Team joined the NMC-RMC year-end review workshop in Jakarta to evaluate the results of the project with all CCs and Cas, and to collect all supporting documents needed for safeguard reports in 2018.

67. Later, the Safeguard Team also joined the year-end National Coordinating Meeting in Yogyakarta on December 18-21, 2018 to continue on discussing finalization of final reports of each subproject.

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CHAPTER IX. CONCLUSION AND CORRRECTIVE ACTIONS

9.1. Conclusion 68. Based on the monitoring, review and some analyses of social impacts on the local community livelihoods and assets, within this reporting period the NUSP-2 projects and subprojects did not include physical displacement and loss more than 10 percent of productive assets and income generation. No land acquisition and involuntary resettlement issues emerged during construction activities.

69. In Kapuas District, the livelihood restoration programs are also being provided for the affected peoples (APs) but yet the implementation will be started in the FY 2019 since the local government faced difficulties to allocate budget for the recovery programs in the FY 2018.

70. In the monitoring on the implementation of DDR or Land Acquisition Report for the NSD in Palopo, the offered livelihood recovery program implementation was not fully commenced. The remaining will be commenced in the next fiscal year and be reported in the next Semi-Annual Monitoring Report.

71. In general, for this reporting period the social safeguard requirements for NUSP-2 is still partially complied, as there are some action plans in income recovery programs that have not been conducted fully.

9.2. Corrective Actions

72. Some pending issues or gaps in livelihood recovery program implementation in Pekalongan, Kapuas, Palopo and Bima will require close monitoring with involvement of the respective local governments to manage the implementation in timely schedule. These corrective or remedial actions will still be monitored and also reported in the next Semi-Annual Monitoring Report.

Table 8. Pending Issues and the Corrective Actions

Pending Issues Corrective Actions need to be done

Responsible Institution/Party to

complete Corrective Action

Timeline to complete

Corrective Action

1. The implementation of livelihood recovery programs is only partially commenced.

- The PMU and the National Management Consultant should prepare close monitoring and assistance to the local government to ensure the implementation timely.

The related local government, supervised by PMU and assisted by the NMC

First semester 2019

2. There are remaining AHs in Pekalongan City who are still in the waiting list for the House Renovation Program in 2019

- The budget has allocated in 2019 under the Housing and Settlement Office of Pekalongan City and to be monitored. These remaining AHs have to secure a land title first for their house to be renovated.

The Housing and Settlement Office of Pekalongan City.

June 2019

3. Any voluntary donation documents need to be verified by an independent third party.

- Recruiting an independent third party or individual consultant through an open bidding process.

PMU March 2019

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APPENDICES

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Appendix 1. The house of Sriah has been renovated by IRP in Pasir Keramat Keraton

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Appendix 2. Budget Allocation for FY 2019 of Housing and Settlement Office, Pekalongan City

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Appendix 3. Certificate of Driving Course

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Appendix 4. List of Training Course Attendance

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Appendix 5. Driving Course Training Activities

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Appendix 6. Statement of not requiring any more training by AHs

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Appendix 7. Notes, List of Attendance and Minutes of RKP II in Pekalongan City

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