4 sap oer with track and trace

copyright © 2010 Q Data USA, Inc. All rights reserved.Business MaturityQ DATA GROUP

Business MaturityQ DATA GROUP

Track & Trace with SAP OER and MOVILIZER

March 24, 2011


Q Data Webinar Series

Every Thursday at 11am CST• March – SAP Event Management

1 - EM Overview 2 – EM Use Cases 3 – Leveraging other technologies with SAP EM 4 – Mobile Track and Trace using the OER

• April - Enterprise Mobility for the SAP Centric Enterprise• May - Reduce maintenance, shipping costs and labor costs and gain

Business Maturity• June - Middleware Technologies• July - SAP PI System upgrades and Performance Monitoring• August – SAP Event Management• September - Reduce Inventory and MTTR by finding the right part,

first time, every time using an Integrated Product Catalog• October - SAP Meets the iPhone and iPad

http://www.qdatausa.com


Agenda

About Movilitas Track & Trace Business Background

• What are the key aspect of Track & Trace? Challenges of Track & Trace

• What are the main challenges of Track & Trace? SAP Object Event Repository (SAP Track & Trace)

• How can SAP OER help and which features does it provide? Movilitas Movilizer

• What is the Movilizer? Movilizer for SAP Track & Trace

• How can the Movilizer help and which features does it provide?


About Movilitas

History Creation in February 2006, today 50 employee with headquarter in

Mannheim. SAP “Spin Off”: >15 employee of Movilitas have worked at SAP

before 2007 Start-Up of the year in MannheimFocus RFID, Product Authentication, Track & Trace (SAP AII, SAP OER) Mobile processes on Basis of SAP products and Movilizer (MAM,

MAU, ITS/NW Mobile, SAP MRS, Movilizer)Movilitas is… …Movilitas Consulting AG: Consulting services …Movilitas Solutions GmbH: Development of the Movilizer Partnering with the Q Data Group for Mobile Track and Trace in the

USA


Movilitas Clients for Track & Trace

Movilitas is the trusted advisor and implementation partner for the global Track & Trace project at Boehringer Ingelheim, which has operations in 130 markets and is considered part of „Big Pharma“, top 15 ranking).The Movilizer is also used for Track & Trace, integrated mit SAP OER.

Movilitas implemented together with SAP the first Track & Trace project at Novartis (5 years ago) with the first version of SAP AII and SAP OER and is since then involved in the rollout and further development of Track & Trace at Novartis worldwide (USA, Turkey, Portugal etc.)

Movilitas was selected by the European Directorate for the Quality of Medicines (EDQM) to write the user and business requirements for the future pan-european Track & Trace service of medicines. This Service has to be implemented in 36 countries.

Movilitas is since 2007 partner of choice for mobile and Track & Trace projects and since January 2009 official strategic supplier at Daimler AG. The Movilizer is now being evaluated to become the group worlwide standard for mobility at Daimler plants

Movilitas is the leading supplier in defining and impleneting the global Track & Trace strategy. SAP OER and SAP Auto ID Infrastructure were implemented and linked to a loyalty management program for the promotional use of serial number information.

Movilitas successfully rolled out the first Project at BAT in two markets and is since them in charge of the support for SAP OER and strategic supplier for T&T. BAT is the second largest tobacco company worldwide operates in 180 markets (All in scope for Track & Trace). Movilitas is today leading partner in the further worldwide rollout of the current solution.


Agenda

Track & Trace Business Background • What are the key aspects of Track & Trace?

Challenges of Track & Trace• What are the main challenges of Track & Trace?

SAP Object Event Repository (SAP Track & Trace)• How can SAP OER help and which features does it provide?

Movilitas Movilizer • What is the Movilizer?

Movilizer for SAP Track & Trace• How can the Movilizer help and which features does it provide?


Track & Trace Business Background

“Tracking” means monitoring forward movement of finished goods through the supply chain and ensuring that all taxes and duties have been paid and volumes verified.

“Tracing” means working backwards through the supply chain to establish where any genuine product was diverted out of the legitimate supply chain.


Using the example of the pharma industry

Up to 15 percent of all medicinal products in the world are counterfeit (WHO)

Drugs often lack essential active ingredients, or contain dangerous contents, which can result in treatment failure or even death

The global sale of counterfeit drugs will reach $75 billion in 2010 – a 92 percent increase in five years

As a result: Pharmaceutical companies are working in conjunction with

standards organizations to develop a system for tracking and tracing medicines globally


Another example…Software


Software – Part 2

The rate of global software piracy climbed from 41 percent in 2008 to 43 percent in 2009

In 2009, for every $100 worth of legitimate software sold, an additional $75 worth of unlicensed software made its way onto the market

In 2009, the worldwide value of unlicensed software hit $51.4 billion

As a result: This highlights the need for governments, law enforcement

and industry to work together to address this vital economic issue


The Current State of Standards

Global standards for track and trace vary enormously In the U.S., multiple states have enacted e-pedigree

regulations requiring serialization (which is the process of marking individual items with a unique identifying code by applying an RFID tag or printed barcode directly to the product so it can be traced through the supply chain)

In Europe, a number of countries also are demanding varying types of serialization solutions• December 2009, all pharmaceutical industry products distributed in

Turkey were mandated to have the ECC200 Data Matrix barcode made up of Global Trade Item Number (GTIN), serial number, expiry date, batch number and human readable text

• A similar standard without serialization is being implementing via French CIP 13 legislation, which has a deadline date of December 31, 2010


Key Elements of Track and Trace

An effective track and trace solution requires implementing three levels of functionality• Print and verify• Serialization• Track and Trace

With this functionality, manufacturers can systematically print and verify marking numbers on all products (lot number, check digit, product classification, etc.), mark each product with a unique serial number, and create a central database of this information. The central database allows manufacturers to track and store the location and status of each product as it travels through the supply chain until it is sold to the customer.


Agenda







The Challenges of Serialization

Implementing global standards such as EPCIS standards will present a number of challenges for manufacturers, especially when it comes to serialization:• Guaranteeing the uniqueness of serial data• Implementing a process and securing the proper equipment to

efficiently apply and read barcodes• Overcoming physical product limitations that may make it difficult to

label products• Printing and verification in the high-speed • manufacturing environment.


General Challenges

Handling of high Data Volumes• Archiving & Partitioning

Global Process & Solution Design• Involvement of internal and external partners• Agree on common processes• Setup of solution landscape

Standards & Compliance• Uniqueness of Serial Numbers and standards

Patency of serialization in the supply chain


3 important stages & conclusion

The typical process involves three stages• Starting with print and verify• Moving to product serialization • And finally reaching complete product traceability

Track & Trace solutions provide manufacturers with an increased ability to• Manage product expirations• Decrease the impact of product recalls• Minimize the counterfeiting losses• Supply Chain Transparency


Agenda







SAP Auto-ID Enterprise – Big Picture

Object Event Repository

Auto ID Infrastructure (Site Component)

SAP AIE

Enterprise Systems

Partner Systems

External RFID System Vendors


SAP Solutions For Auto-ID & Item Serialization

SAP Solutions for Auto-ID & item serialization, so called SAP Auto-ID Enterprise, enable…

Complianceto Product and Part instance serialization related traceability regulations and mandates

Situational Insight to ActionIntra- and Inter-Company High Resolution Product and Part instance (Supply and Value Chain)Lifecycle Event Management & Tracking across distributed systems

Business Process Automation with Automatic Identification Data Capture (AIDC) & Sensor integration


SAP AIE - All Pieces Working Together

Business Event ProcessingEnables and manages Operational Processes integrated with ERP at local / regional levelA

IIR

eg

ion

/

Local

OER

En

terp

rise EPCIS + Repository + Applications

Provides Enterprise level Event-driven Analytical and Visibility Applications


SAP Object Event Repository Overview of capabilities

Business context enriched serialized item lifecycle event

management & intra-and cross-enterprise data discovery

An Enterprise level event/business context repository

SAP OERSAP OER

AIIAII

AIIAII

AIIAII

AIIAIIAIIAII

AIIAII

EPCIS compliant (Capture & Query Interface)

Business context enriched sensor event data

Delivery data

Business transaction types

Business Steps

EPCIS Events

Production order

Kanban

….

Tracking of serialized item product/ shipment and part assembly hierarchies

Event data exchange with business network partners

Track expected and actual events and be alerted to overdue event schedules

Can support B2B Pedigree on demand queries

Track attributes and serialized item characteristics

Batch

Expiry dates

…

Supports EPCs, iUID and custom unique identifier related data discovery

Data discovery for

Business documents Ids

HU IDs Instance

product/ part identifiers

Qualified events

Attributes

SAP OER

Authenticate Ids

Valid hierarchies

EPCs

EPC-security attribute combinations

EPCIS is to enable disparate applications to leverage Electronic Product Code (EPC) data via EPC-related data sharing, both within and across enterprises. Ultimately, this sharing is aimed at enabling participants in the EPCglobal Network to gain a shared view of the disposition of EPC-bearing objects within a relevant business context.


SAP´s standard proposition

SAP OER

SAP PI

Line Controllers

Mobile for error handling(Online UI)

Data Center

SAP AIILocal Sites

Forklifts and other Warehouse Equipments

Mobile for Shipping / Receiving etc.

SAP AII


SAP Object Event Repository (SAP OER)

SAP OER is designed to become a global database for Product Ids.Any Factories, or Distribution Centres (own or from outsourcing partners , e.g. DHL) will be scanning and reporting Product IDs to SAP OER.

SAP OER


SAP PI and SAP AII

SAP PI

SAP AII

1. Message Routing and Monitoring (Offering reprocessing functionalities)

2. Message Buffering

3. Message Routing and conversion

(e.g. adding suffixes to Documents Numbers or SKU numbers)

1. Consolidation system for packaging line controllers

2. In Manufacturing Plants for aggregation purposes, allowing corrections in the aggregation (unpacking, re-packing, sampling etc.)

3. In Warehouses (Including Factory Warehouses) or in Distributin Centers in case integration with SAP ERP documents required (e.g. automatic goods issue for ERP delivery).


Agenda







What is the Movilizer?

Movilizer… …is a generic mobile middleware

…allows easiest “mobilization” of business processes on all mobile phones

(not only smartphones)

…is able to receive data from multiple backend systems (SAP, Oracle, Excel)

…supports on- and offline modus

…needs no deployment of the mobile application (ringtone-principle)

…allows changing or adding of new screens or fields within seconds

…delivers 100% process driven screens

…needs no installation

…No license fees upfront, support fees for live user


Architectural Overview

ERP

Movilizer Client

Movilizer Client

Movilizer Client

Movilizer Client

MOVILIZER CLOUD

MOVILIZER ARCHITECTURE

MovilizerWeb ServiceConnector

(as Plug-in)

11

22

33

etc.

Track & Trace Repository

SAP OER / AII

ADMINPORTAL

Synchronisation Service

Self Service Portal

Web Service

Movilizer Client

Movilizer Client

Movilizer Client


Agenda







Architectural Overview

SAP PI

Handheld In Warehouses and Plants

CUSTOMER Data Center

Fix barcode scanners(Possibly required in some sites for high scanning performance reasons)

MOVILIZER CLOUD

Movilizer Connector (PI Adapter)

Firewall

Customers and / or inspectors using various types of hardware (or even normal Mobile Phones with camera used as barcode reader)

SAP ERPSAP OERSAP AII

PML EPCIS

XML

IDOCS

RFC

Important Note:the Movilizer for Track & Trace can connect to SAP AII (via PML) as well as to SAP OER (via EPCIS). The conversion in the corresponding standard is done on the Movilizer connector (normally residing on an extra client in the SAP PI ABAP Stack)


FUNCTIONAL OVERVIEW (I)

1. Authenticating Product IDs

(enabling any internal or external persons to authenticate Product IDs)

2. Capturing Logistics Events

(across the internal and external supply chain)For example: shipping / receiving / packing / unpacking

3. Handling exception events

For example: decommissioning


FUNCTIONAL OVERVIEW (II)

4. Label Generation

Enabling any label to be printed out of the Movilizer Cloud(For re-labelling / or re-packaging processes)Requires not footprint deployed locally other than a local printer. Over 2000 printer types supported with out of the box drivers.

5. Device Remote Control

Enable any device to be controlled and monitored remotely via device management functionalities.

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AUTHENTICATING Product IDs (I)

1. Authenticating Product Id‘s

(enabling any internal or external persons to authenticate Product IDs) .

Some important considerations:

A) Normally sales persons, inspectors or even finalcustomers use this functionality, and not only internal company employees.

B) Those users are usually not connected to the company private network but need to get Product ID Information from the outside

C) Those users frequently use mobile phones with camera to scan the barcode label on the product and start a query (rather than special ruggedised scanners)


Authenticating Product IDs (II)


CAPTURING EVENTS (I)

2. Capturing Logistics Events(across the internal and external supply chain)For example:

shipping / receiving / packing / unpacking

A) Normally warehouse operators or supply chain partners use this functionality, mainly internal or semi-internal employees.

B) Those users are usually connected to the company private network by different means, but in some ocassions (e.g. Delivery drivers) are on the road without a proper connection. So the application should support offline / online operations (although in warehouses normally WiFi connection is available)

C) Those users frequently use ruggedised mobile devices optimised for scanning purposes due to the high volumes of scanning required


CAPTURING EVENTS (II)A very fundamental requirement of capturing events is sometimg the speed. In high volume Scenarios a single warehouse operator can scan as much as 12,000 IDs in a single shift, whichmeans that scanning performance is crucial! For this reason, the Movilizer for Track & Trace offerstwo options for event capturing:

For low volume scanning scenarios

For high volume scanning scenarios

Movilitas spent over 1 month of work optimising this screen for high speed capturing, which includes features like:

1. ID Buffering to allow high data volumes displayed

2. Background data saving3. Sound for scanning (different

sound if ID exists or not)4. Fine tuned scanning

performance (in miliseconds possible)

5. Average 2,000 ID pro delivery no problem

6. Automatic filtering and various validations possible

7. Etc.


HANDLING EXCEPTIONAL EVENTS (I)

3. HANDLING EXCEPTIONAL EVENTS For example: decommissioning

Some important considerrations:

A) Destruction of Ids, Returns, sampling, quality inspection events etc. are typical exceptional events. Any agent involved in the supply chain may have the requirement to capture exceptional events (internal or external employees).

B) Users are usually connected to the company private network but not always (external users not connected). Some users may use special device scanners (for high speed scanning) some thers may use normal mobile phones in exceptional situations


HANDLING EXCEPTIONAL EVENTS (II)


Label Generation (I)

4. Label Generation(For re-labelling / or re-packaging processes)

Some important considerations:

A) Enabling any label to be printed out of the Movilizer Cloud. So customers do not require any additional new infrastructure in their landscape.

B) Requires no footprint deplyoed locally other than a local printer connected to any standard PC with occasionally connection to the internet. Label generation works offline as well.

C) Over 2000 printer types supported with out of the box drivers.

D) Flexible label and forms designer allows customer to easily define printing layouts centrally.

E) Optimised label generation forms for the end users, so that data entry is minimised.,

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Label Generation - Landscape


Remote Device Control (I)

5. Device Remote Control

Movilitas offers device management capability (third party integrated software out of the Movilizer cloud ) . It enables any device to be controlled and monitored remotely via device management functionalities. Whenever internal employees using corporate devices a mobile device management tool is mainly required for:

A) Remote control for helpdesk (troubleshooting)

B) Preventive control of hardware resources (storage capacitiy, timestamps etc.)

C) Security: killing the device in the event of lost or death etc.


Remote Device Control (II)

Remote Control

Lock Device

Wipe device

Send Message

Warm / Cold reset

GPS Tracking

Screen Capture

Device Status

System Manager

Call Log


Agenda






Wrap-up


More Info – SAP OERhttp://www.sap.com/RFID


More Info - MOVILIZERhttp://movilizer.com/SAP/mobile_app_SAP_Track_and_Trace/


Questions???

Stefan HockenbergerDirector Sales & Marketing+49 (0) 175 724 [email protected]

www.qdatausa.com

John D. McMahonClient Services – SAP EM630-740 [email protected]

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