4 Must-Have Tools to Enhance the Guest Experience on Game Day

All theresponsibilities

you have tojuggle on game day

add up quickly

Rather than sweatingover the need to thwart

existing hazards

let's get proactive

we’ve got thetools you need tostep your game up

and we promiseit won’t be

this difficult

Together

these tools allowyou to deliver

an enhancedguest

experience

every game day.

excitedyet?

The four integrated operationmanagement tools

that will give you aguest experience

worth raving about

are...

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Text communication instantlyempowers your guests

to contribute to the safetyof their environment

report unruly fansanonymously

Text communicationimmediately affects the guest experience

in a positive way

is to make sureit’s integrated

with your

incidentmanagement

system

Use it to control your chaos

mitigate incidents

and counter potential hazards

just not these types

and do iteffectively!

An incident management systemgives you peace of mind

Track and use analytics providedby an incident management system

to constantly enhance theguest experience

this is what happens when you startinputting guest requests

into yourincident management system

guest requestsget lost

and incident management reportsare inaccurate

invest in a system that allowsyou to track guest requests

in a window - separate from yourincident management system

as well as the functionality

that lets your guests know

their requests have beenreceived

their requests have beenreceived

dispatched

their requests have beenreceived

dispatchedcompleted

Lost items are a serious bummer

a lost and found solution istruly the most inexpensive way

to enhance the guest experience

It builds guest loyalty too!

if that isn’t a worthy

bonus

we don’t knowwhat is.

Here’s therundown

your guest reports their lost item

(web form or lost & found dept.)

if found, the item ismatched digitally

your guest is notified

reunited at last!

your guest gets a receiptfor their records

you get full and consistentdigital records to report

and like we said, an extremelysatisfied guest.

By Your Powers Combined

You’re Now a Game Day

Hero

Click Here

ISS 24/7, the nation’s leader in facility management and text messaging communicationsoftware for the world’s greatest properties, provides innovative technology to increase

efficiency and effectiveness of facility operations. ISS 24/7 offers software for incidentmanagement, maintenance management, text messaging, inspections, credentialing,

and lost and found.

ISS 24/7 provides ISS 24/7 Command Post (the “Technology”). The Technology is a web-based system designed to enhance the situational awareness, safety, and security for sporting and entertainment events, security operations and property

management organizations.

About ISS 24/7

Tel: 954.514.8988 • 12411 NW 35th St. Coral Springs, FL 33065 • ISS247.com

Readers interested in learning more about the suite of services for ISS 24/7 should visit ISS247.com.