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HP 3PAR Service Processor SoftwareRebuild Instructions for SP versions 2.2.4 through4.1 (Physical SP)

AbstractThis guide describes the content organization and instructions for the HP 3PAR Service Processor software rebuild.

HP Part Number: QR482-96496Published: September 2013

© Copyright 2011, 2013 Hewlett-Packard Development Company, L.P.

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, CommercialComputer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government undervendor's standard commercial license.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the expresswarranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shallnot be liable for technical or editorial errors or omissions contained herein.

Acknowledgments

Microsoft®, Windows®, Windows® XP, and Windows NT® are U.S. registered trademarks of Microsoft Corporation.

Contents1 Service Processor Rebuild Requirements.........................................................52 Retrieving the Rescue File From the Service Processor.......................................73 Rebuilding the Service Processor Software.....................................................9

Installing the Base Image...........................................................................................................9Service Processor OS Software Installation...................................................................................9

4 Restoring the Service Processor Information Through a Serial Connection.........12Restoring the Service Processor Settings Through a Serial Connection............................................12

Using a Serial Connection to Restore SP Settings for the SP 2.2.4 Release.................................12Using a Serial Connection to Restore SP Settings for the SP 2.3.1 Release..................................16Using a Serial Connection to Restore SP Mode Settings for the SP 2.4.1 Release........................21Using a Serial Connection to Restore SP Mode Settings for the SP 2.5.1 Release.........................26Using a Serial Connection to Restore SP Mode Settings for the SP 2.5.2 Release........................31Using a Serial Connection to Restore SP Mode Settings for the SP 4.1 Release...........................36

Restoring the Secure Network Mode SP Settings through a Serial Connection.................................36Using a Serial Connection to Restore Secure Network Mode Settings for the SP 2.4.1 Release......36Using a Serial Connection to Restore Secure Network Mode Settings for the SP 2.4.1 MU1Release............................................................................................................................42Using a Serial Connection to Restore Secure Network Mode Settings for the SP 2.5.1 Release......48Using a Serial Connection to Restore Secure Network Mode Settings for the SP 2.5.2 Release.....54Using a Serial Connection to Restore Secure Network Mode Settings for the SP 4.1.0 Release......59

5 Restoring the Service Processor Configuration Information Manually................66Restoring SP Configuration Information for the SP 2.2.4 Release....................................................67Restoring SP Configuration Information for the SP 2.3.1 Release....................................................68Restoring SP Configuration Information for the SP 2.4.1 and SP 2.4.1 MU1 Releases.......................69Restoring SP Configuration Information for the SP 2.5.1 Release....................................................70Restoring SP Configuration Information for the SP 2.5.2 Release....................................................71Restoring SP Configuration Information for the SP 4.1 Release.......................................................72

6 Using the Connection Portal to Restore Settings From a Rescue File..................75Using the CP to Restore Settings for the SP 2.2.4 and SP 2.3.1 Releases.........................................75

Ethernet............................................................................................................................76Modem............................................................................................................................76

Using the CP to Restore SP Mode Settings for the SP 2.4.1 Release................................................77Using the CP to Restore SP Mode Settings for the SP 2.4.1 MU1 Release.......................................82Using the CP to Restore SP Mode Settings for the SP 2.5.1 Release................................................87Using the CP to Restore SP Mode Settings for the SP 2.5.2 Release...............................................93Using the CP to Restore SP Mode Settings for the SP 4.1 Release..................................................99

7 Using the Secure Service Collector Server to Restore Settings From a RescueFile..........................................................................................................101

Using the Secure Service Collector to Restore Secure Network Mode Settings for the SP 2.4.1Release...............................................................................................................................101Using the Secure Service Collector to Restore Secure Network Mode Settings for the SP 2.4.1 MU1Release...............................................................................................................................107Using the Secure Service Collector to Restore Secure Network Mode Settings for the SP 2.5.1Release...............................................................................................................................114Using the Secure Service Collector to Restore Secure Network Mode Settings for the SP 2.5.2Release...............................................................................................................................121

8 Installing HP 3PAR Operating System Files.................................................129Verifying HP 3PAR Operating System Files...............................................................................129

Contents 3

Installing HP 3PAR OS files....................................................................................................129Adding an HP 3PAR StoreServ Storage System to the Service Processor.......................................133

9 Restoring the Virtual SP...........................................................................13610 Support and Other Resources.................................................................137

Contacting HP......................................................................................................................137HP 3PAR documentation........................................................................................................137Typographic conventions.......................................................................................................141HP 3PAR branding information...............................................................................................141

11 Documentation feedback........................................................................142

4 Contents

1 Service Processor Rebuild RequirementsThis guide describes the content organization and instructions for the HP 3PAR Service Processorsoftware rebuild.When replacing a Service Processor (SP), an appropriate level of software must be installed.Specific settings must be restored to permit the SP to add or communicate with a HP 3PAR StoreServStorage System.

IMPORTANT: When you rebuild an SP, you must add all applicable HP 3PAR OS and SP patchesbefore you attach an HP 3PAR StoreServ Storage System to the SP.

All field-replaceable unit (FRU) SPs have a base-image and some level of SP operating systemsoftware previously installed. When an SP is shipped from HP 3PAR, a sticker is attached to therear of the SP to indicate the installed SP software level. The replacement SP does not necessarilyrequire a complete rebuild of the settings and can be restored during the Moment of Birth (MOB)or an upgrade of an SP.

NOTE: SP 2.4.1 and later releases do not include any client HP 3PAR OS levels. To install HP3PAR OS software, refer to “Installing HP 3PAR Operating System Files” (page 129).

NOTE: For more information about replacing or upgrading an SP, refer to the Service Processorreplacement procedures in the appropriate HP 3PAR StoreServ Storage System Maintenancemanual.

Use the requirements table to verify the correct software version before continuing with the task.A 3PAR Service Processor Rebuild Ship Kit includes the following software media:• SP Base Image CD or DVD (for versions that are earlier than SP 4.1)

• Service Processor Software CDs or DVDs

• HP 3PAR OS Release TPD Level Distribution CDs or DVDs

• SP and OS patch CDs or DVDsThe SP configuration information is necessary to configure the newly built SP. The information canbe copied to the replacement SP from a previously saved SP configuration file (SP Rescue Data)or retrieved manually.The SP Rescue Data file can be obtained from the replaced SP if it is still operational and beforeit is shut down. The rescue file includes the SP IP, netmask, gateway, and storage system IPaddresses. If the SP is inoperable, use the following methods to obtain the SP setting informationfrom the rescue file:

• Use a service laptop or computer to access SPOCC via a connection portal and retrieve theSP setting information.

NOTE: If the SP is inoperable, the rescue file must be obtained manually from a STaTS.

• Refer to an Installation Checklist or the Systems Assurance document containing the SP settinginformation.

NOTE: There are many other recommended and optional settings. Use the SP ConfigurationInformation Worksheet when manually gathering information.

NOTE: See the HP 3PAR OS Configuration Matrix for additional platform level support.

The serial port settings are as follows:• SuperMicro II, SuperMicro I, Wintec, Dell 750, and Dell 650: 38400 bps/8/1/n/Xon-Xoff

• ProLiant DL360e and ProLiant DL320e: 57600 bps/8/1/n/Xon-Xoff

5

NOTE: For a SuperMicro II that is loading an SP 4.1 DVD, the BIOS option “Continue C.R. afterPOST” must be set to "ON" in order to use the console through the serial port throughout theprocess of installing from the DVD.

NOTE: A cable with adapter (P/N 180-0055) should be connected to the SP. Disconnect theEthernet cable from the RJ-45 to DB-9 adapter attached to the SP (P/N 180-0059).

NOTE: For more information about connecting the maintenance PC to a controller node, referto the applicable HP 3PAR Storage system maintenance manual.

NOTE: For more information about modifications to the SP and known issues, see the HP 3PARService Processor Software 4.1.x Release Notes, HP 3PAR Service Processor Software 4.1.x ServiceNotes, HP 3PAR Service Processor Software 2.5.x Release Notes, and HP 3PAR Service ProcessorSoftware 2.5.x Service Notes, as appropriate for the version of the SP software that you arerunning.

Table 1 Requirements for SP Software Rebuild

HP 3PAR OS LevelDistribution

SP Software CD/DVDSP Base Image CD/DVDSP Re-imageSoftware Ship Kit

SP SoftwareVersion

• 2.2.4.144SP_REBUILD_KITSP 2.2.4 •• CD version 2.2.4CD version 3-1.3

• •780-1013-11 -ForSP00300 or higher

780-200031 -contains InForm OS2.2.4 MU4

• 2.3.1.238SP_REBUILD_KITSP 2.3.1 •• CD version 2.3.1CD version 3.1-4

• •780-200068 -forSP00300 or higher

780-200070 -contains InForm OS2.3.1 MU1

SP_REBUILD_KITSP 2.4.1 • 2.2.4.144 or higher• CD version 2.4.1• CD version 3.1-6

• ••780-200090 2.3.1.208 or higher780-200091- InFormOS not included

SP_REBUILD_KITSP 2.4.1 MU1 • 2.2.4.144 or higher• CD version 2.4.1MU1

• CD version 3.1-6

• •780-200090 2.3.1.208 or higher• 780-200122

• 3.1.1.226SP_REBUILD_KITSP 2.5.1 •• CD version 2.5.1CD version 3.1-6

• •780-200090 QL340-10002

• 3.1.1.410SP_REBUILD_KITQL340-63106

SP 2.5.2 •• CD version 2.5.2CD version 3.1-6

• •780-200090 QL340-10010

• 3.1.2.278QR516-11001The base image and SPsoftware are on the sameDVD.

QR516-11001The base image and SPsoftware are on the sameDVD.

SP_REBUILD_KITQR516-63101

SP 4.1

6 Service Processor Rebuild Requirements

2 Retrieving the Rescue File From the Service ProcessorThe Service Processor (SP) configuration information (SP RESCUE Data) can be manually retrievedfrom a working Service Processor and saved to a file on a maintenance laptop (PC), or it can beretrieved from an SP Connection Server or portal, such as Connex at HP 3PAR, if externalcommunication is permitted. The rescue file is saved on the Service Processor whenever changesare made to Service Processor configuration data. The file is also transferred to a connection portalwithin 24 hours, if outbound communication is permitted.You can save the Rescue Data file by using either SPOCC or SPMAINT.To save the SP Rescue Data file to a PC by using SPOCC:1. In the left navigation pane, click SPmaint.2. Click SP Control/Status.3. Click SP File Maintenance (Backup).4. Click Backup SP Rescue Data, and then click OK to confirm.

If the backup was successful, an “SP Backup — successful” message appears.5. In the left navigation display, click Files.6. Click the folder icon beside files.7. Click the folder icon beside rescue to select possible SP Rescue Data files.8. Locate the file that you want to download, click the Download icon, and then click Download

File.

NOTE: Some browsers add a 1 to the file name. This should be removed.

To save the SP Rescue Data file to a PC by using SPMAINT:1. In the Service Processor window, issue the SPMAINT command.2. Type 1 for SP Control/Status, and then press ENTER.3. Type 17 for SP File maintenance, and then press ENTER.4. Type 4 for Backup SP rescue data, and then press ENTER to back up the data to a file on the

SP.5. Type y, and then press ENTER to begin the Service Processor backup. After saving the

information on the Service Processor, use SPOCC to continue the procedure.6. Log in to SPOCC and click the files button on the left side of the screen.7. Click the folder icon beside files.8. Click the folder icon beside rescue to select possible SP Rescue Data files.9. Locate the file that you want to download, and then click the Download icon.

NOTE: Click the modified column heading to sort in ascending or descending order.

The filename syntax resembles the following:SPxxxxx.RESCUE.YYYYMMDD.hhmmss

where:• XXXXX is the Service Processor ID.

• YYYY is the year.

• MM is the month.

• DD is the day.

• hh is the hour.

7

• mm is the minute.

• ss is the second.

10. Download the file to the laptop (maintenance PC). Use the following filename syntax whensaving the SP Rescue Data data:SPxxxxx.RESCUE.YYYYMMDD.hhmmss

NOTE: Some browsers add a 1 to the file name. This should be removed. Do not usecharacters when creating and saving a file name.

11. See “Rebuilding the Service Processor Software” (page 9) for additional steps.

8 Retrieving the Rescue File From the Service Processor

3 Rebuilding the Service Processor SoftwareThis chapter provides instructions for rebuilding the HP 3PAR Service Processor software.

CAUTION: When a rescue file is created at a specific SP level, the rescue file can be deployedonly at the same level to restore the SP settings.

CAUTION: When deploying a rescue file to restore an SP setting after replacing an SP, continueto use the old SPID to identify as the new SPID.

NOTE: Review the Software Rebuild Requirements Table 1 (page 6) and verify the correct SPOS version before you proceed with the following procedure.

NOTE: When replacing an SP with SP OS 2.4.1 or above, the replacement SP must retain theoriginal SPID. If the SP is a Supermicro II or newer (SPID = SP03000 or above), reuse the peelableSPID label for the replacement SP.If the SP is an older model (SPID = SP02999 or below), use the SPID label kit, included in SP 2.4.1or above kit releases, to create a new SPID label with the original SPID.

Installing the Base ImageNOTE: This information applies only to SP versions that are earlier than SP 4.1. For the SP 4.1release, the base image and SP software are on the same DVD.

1. Connect a laptop to communicate with the Service Processor serial interface using a terminalemulator program.

2. Insert the Service Processor base image CD or DVD into the Service Processor CD-ROM drive,and then reboot the Service Processor.

3. When prompted, type field to boot from the CD, and then press ENTER.

NOTE: The boot prompt will be available for only 60 seconds to type field and continueto install the new image. If the time expires, the SP boots with the default image.

NOTE: For SP 4.1, you do not have to type field at the boot: prompt. Just press ENTER.

- To install in the field type field<ENTER> There must be a terminal attached to the serial interface - To boot the installed image type harddisk<ENTER> There must be a terminal attached to the serial interface - To update the current image to the level on this CD press <ENTER> OR type update<ENTER>boot: field

4. After the SP is set up with the base image, insert the SP-2.5.2.GA-11 DVD into the mediadrive.

Service Processor OS Software Installation1. Remove the base image CD or DVD from the drive, and then insert the SP version CD or DVD.

NOTE: For the SP 4.1 release, the base image and SP software are on the same DVD.

2. From the SPMAINT main menu, type =1.16.1, and then press ENTER.

Installing the Base Image 9

3. Type the number corresponding to the CDROM option, and then press ENTER.During this process, the SP validates the contents of the DVD. If the checks pass, a prompt toinstall from the DVD is displayed. This step may take several minutes to complete.

4. When you are prompted to install, type y, and then press ENTER.5. Log in to the Service Processor as the root user (there is no password prompt).6. Type ./installcd.

SP00000 login: root[root@SP00000 root]# ./installcdThis CD contains SP Updates at level 2.4.1.GA-27Hit enter to install this update or ^C to cancel

...summing the cd! this may take a while depending on the number of InFormOS included on the CD...comparing generated sums to SUMS fileCD verified; sums matchStarting install of SP code spinstaller start at local system time: Thu Mar 10 16:27:29 PST 2011retrieving checksum data from source...base update detected - retrieving manifest...retrieving package list from source...resorting package list...

After the contents are verified, a prompt for installation and the SP serial number appears.7. Type the SPID from the label on the front of the unit, and then press ENTER.

Please enter the Service Processor ID from the labelon the front of this unit----> SPXXXXX

8. Type yes to confirm that the SPID matches the label on the front of unit.

The serial number you entered is: SPXXXXX

Please verify that this matches the label on the front of this unit

Does this match the label on the front (yes or no)? yes

renaming host SP00000 to SPXXXXX... Generating communication keys for connex...

............................................

Please Note: New Connection Portal (CP) keys have beengenerated. These keys have not been exchanged with the CP.Please verify that a key change takes place after the momentof birth. Contact your 3PAR authorized support providerfor answers to any questions.

Generating new key for on-site communications...

Please Note: SP to InServ authentication keys just generatedmay not be suitable for immediate use with any pre-existingInServ(s). This can be rectified by MANUALLY adding the clusterduring the SP Moment of Birth, or by using spmaint option 6.4.2AFTER the moment of birth to manually invoke (or force)a key exchange. Contact your 3PAR authorized support

10 Rebuilding the Service Processor Software

provider for answers to any questions

press enter to continue...ip_tables: (C) 2000-2002 Netfilter core team

NOTE: The building process takes approximately 10 minutes to complete.

9. After successfully installing the software, remove the CD (if necessary, type eject).

The following packages were installed:...........................................

sp manufactured successfully. MOB will run on next root log-in!

This system MUST be shutdown or rebooted!!!performing dhcp garbage collection... done.Ejecting CD, please wait...

10. If the Service Processor does not reboot automatically, type reboot to reboot it manually.11. Select the method (rescue data or manual) that you want to use to configure the new Service

Processor, and then see the appropriate chapter: “Restoring the Service Processor InformationThrough a Serial Connection” (page 12) or “Restoring the Service Processor ConfigurationInformation Manually” (page 66).

Service Processor OS Software Installation 11

4 Restoring the Service Processor Information Through aSerial Connection

This chapter describes how to use a serial connection to deploy a rescue data file to restore theService Processor setting.

Restoring the Service Processor Settings Through a Serial ConnectionThe following procedures restore the Service Processor information by using a rescue data file(from a backup). SP settings can be restored by using a serial connection to deploy the rescue fileor by performing a manual configuration of the SP settings.To manually restore the SP settings, see “Restoring the Service Processor Configuration InformationManually” (page 66).The following instructions describe how deploy a rescue data file through a serial connection torestore the SP Mode settings.

Using a Serial Connection to Restore SP Settings for the SP 2.2.4 ReleaseTo restore the previously saved SP rescue file from a PC connected through the serial port, use oneof the following serial terminal emulation program:

• SecureCRT

• HyperTerminal1. After the Service Processor reboots and the login prompt appears, log in as the root user.2. The Moment of Birth (MOB) process starts automatically. Type yes, and then press ENTER to

configure the SP.

Welcome to the 3PAR Service Processor Moment of Birth

Enter Control-C at any time to abort this process

Are you ready to configure the SP at this time? (yes or no) [yes]: yes

NOTE: If the MOB does not start, or if the process aborts, enter ./spmob from the rootlogin and home directory.

3. At the question prompt, type 2 for Restore from a backup file, and then press ENTER.

How do you want to configure this SP?1 ==> Continue with spmob ( new site install )2 ==> Restore from a backup file ( SP rebuild/replacement )

CAUTION: When a rescue file is created at a specific SP level, the rescue file can bedeployed only at the same level to restore the SP settings.

CAUTION: When deploying a rescue file to restore an SP setting after replacing an SP,continue to use the old SPID to identify as the new SPID.

12 Restoring the Service Processor Information Through a Serial Connection

NOTE: A previously saved Service Processor rescue file can be transferred to the new ServiceProcessor from a CD or through the serial interface. If the CD is not available, use theserial-interface procedure.

4. Answer the MOB questions, type 7 for Serial interface, and then press ENTER.

Enter location of the backup file that you want to use to restore this SP:Local device1 ==> floppy2 ==> cd3 ==> Reserved for future useConnection Portal via 4 ==> eth05 ==> modemPortable PC attached to6 ==> eth17 ==> Serial interface

NOTE: If using SecureCRT, see steps 5 and 6. If using HyperTerminal, see steps 7 through10.

5. When prompted, select the specific SP rescue file to restore the configuration to the ServiceProcessor. The file syntax is as follows:SPxxxxx.RESCUE.YYYYMMDD.HHMMSS

The following dialog box appears when the Service Processor initiates a ZModem receiveoperation:

6. Select the file by clicking the name of the file in the Files to send box. Click Add to attach thefile. After the attachment is complete, click Close.

Restoring the Service Processor Settings Through a Serial Connection 13

A progress dialog appears to provide details about the transfer status.

NOTE: Depending on the level of SecureCRT, the following screen may not appear.

7. When prompted, select the specific SP rescue file to restore the settings configuration of theService Processor. The file syntax is as follows:SPxxxxx.RESCUE.YYYYMMDD.HHMMSS

After you select the option to restore the file through the serial interface, the following dialogbox appears:

8. Select the file when the following dialog box appears:


9. Click Browse and select the appropriate file to send.

10. Click Send.11. After the progress dialog completes, continue the MOB with the date and time settings, and

then reboot the SP.12. After the Service Processor reboots, log in to SPMAINT as spvar.13. Compare the OS levels on the CD and the Service Processor.

To determine the levels:

• Check the bottom of the Service Processor CD. For example, 780-200003(2.2.4.xxx-GAxx).

• Check the tpdSPbase level running on the Service Processor. From the SPMAINT mainmenu, type =1.1, and then press ENTER.

If the OS level on the CD is higher than the level on the Service Processor, upgrade the ServiceProcessor to the level on the CD. After upgrading, remove the CD from the CD reader andcontinue to the next step.

14. Remove and re-add the information for the attached storage systems. This must be done twice,once to force the SSH keys from the new SP onto the storage system and once for cleanup.


IMPORTANT: Before you attach an HP 3PAR StoreServ Storage System to the system, makesure that all HP 3PAR OS and SP patches have been applied.

a. Type =3.1 from the SPMAINT main menu, and then press ENTER to display and recordthe storage systems’ IP address.

b. Remove the storage systems from the SP configuration database, type =3.4, and thenpress ENTER to select and remove the desired storage systems.

NOTE: For SP software version 2.2.1 or earlier versions, type =2.4, and then pressENTER to remove a storage system.

c. From the SPMAINT main menu, type =3.2, and then press ENTER to add a storagesystem. Adding the storage system fails because the SSH keys do not match.

d. When asked Do you wish to forcibly add this InServ?, type y and answerthe prompts relating to the storage system (such as OS level).

e. Verify all of the data is correct for manually adding the storage system. Type yes to forcean SSH key exchange between the Service Processor and the storage system.

NOTE: Be sure to have the storage system IP address available. To find the IP address, selectModify cluster to display the storage system IP address prior to removing, or pay attentionwhen you are removing the cluster because the IP address is displayed at that time.

15. Remove or re-add the storage system from the Service Processor configuration database.a. To remove a storage system from the Service Processor configuration database, type

=3.4, and then press ENTER to select and remove the specific storage system.b. To re-add a storage system to the Service Processor configuration database, type =3.2,

and then press ENTER. Type the IP address of the storage system.c. Repeat these procedures for additional storage systems.

16. Use the Interactive CLI from the SPMAINT main menu to confirm proper communicationwith the storage system.

17. To verify Ethernet operation, log in to SPOCC, click SUPPORT, and then click Health Check.18. Log out and disconnect the serial cable from the Service Processor serial port.19. Return the cables to the rear of the Service Processor and close the rear door.20. Properly dispose of these instructions.21. After the Service Processor is replaced, the new serial number must be entered into the HP

3PAR CRM tracking system.

Using a Serial Connection to Restore SP Settings for the SP 2.3.1 ReleaseTo restore a previously saved SP rescue file from a PC connected through a serial port, use one ofthe following serial terminal emulation programs:

• SecureCRT

• HyperTerminal1. After the SP reboots and the login prompt appears, log in as the root user.2. The Moment of Birth (MOB) process starts automatically. Type yes, and then press ENTER to

configure the SP.





NOTE: If the MOB does not start, or if the process aborts, type ./spmob from the root loginand home directory.





NOTE: A previously saved SP rescue file can be transferred to the new Service Processorfrom a CD or through the serial interface. If the CD is not available, use the serial-interfaceprocedure.

4. Answer the MOB questions appropriately, type 7 for Serial interface, and then press ENTER.



5. When prompted, select the specific SP rescue file to restore the settings configuration of theService Processor. The file syntax is as follows:SPxxxxx.RESCUE.YYYYMMDD.HHMMSS



6. Select the file by clicking the name of the file in the Files to send box. Click Add to attach thefile and Close when the file attachment is complete.

A progress dialog box appears, detailing the transfer status.


7. When prompted, select the specific SP rescue file to restore the configuration of the ServiceProcessor. The file syntax is as follows:SPxxxxx.RESCUE.YYYYMMDD.HHMMSS



8. Select the specific file when the following dialog box appears:

9. Click Browse and select the appropriate file to send.

10. Click Send.


11. After the progress dialog completes, continue the SP Moment of Birth (MOB) with the dateand time settings, and then reboot the Service Processor.

12. After the Service Processor reboots, log in to SPMAINT as spvar.13. Compare the OS levels on the CD and the Service Processor.


• Check the bottom of the Service Processor CD. For example, 780-200050(2.3.1.xxx-Gxx).

• Type =1.1 from the SPMAINT main menu to check the tpdSPbase level running on theService Processor.





b. Remove the storage systems from the SP configuration database. To do this, type =3.4,and then press ENTER to select and remove the desired storage systems. Type =2.4 forSP OS levels that are earlier than 2.3.1.


d. When asked Do you wish to forcibly add this InServ?, type y and answerthe prompts relating to the storage system, such as HP 3PAR OS level.

e. Verify that all the data is correct for manually adding the storage system. Type yes toforce an SSH key exchange between the Service Processor and the storage system.

NOTE: Be sure to have the storage system IP address available. To find the IP address, selectModify cluster to display the storage system IP address prior to removing, or pay attentionwhen you are removing the cluster because the IP address is displayed.

15. Remove or re-add the storage system from the Service Processor configuration database.a. To remove the storage system from the Service Processor configuration database, type


and then press ENTER to supply the IP address of the storage system.c. Repeat these procedures for additional storage systems.

16. Use the Interactive CLI command from the SPMAINT main menu to confirm propercommunication with the storage system.

17. To verify Ethernet operation, issue the checkhealth -svc command to verify that yoursystem is healthy.

18. Llog out and disconnect the serial cable from the Service Processor’s serial port.19. Return the cables to the rear of the Service Processor and close the rear door.20. Properly dispose of these instructions.21. After the Service Processor is replaced, the new serial number must be entered into the HP



Using a Serial Connection to Restore SP Mode Settings for the SP 2.4.1 ReleaseTo restore the previously saved Service Processor rescue file from a PC connected through the serialport, use one of the following serial terminal emulation programs:

• SecureCRT


configure the SP.





3. Type no, and then press ENTER to indicate that the site is not secured.

A Secure Site is a site where the customer will NEVER allow a 3PAR SP

to access the public Internet. Thus the SP public interface will be used

only to access and monitor the 3PAR InServ attached to this SP.

Is this a Secure Site? ( yes or no ) [no]

no

CAUTION: Answering yes restricts the SP from accessing the public Internet to communicatewith another host. To allow communication access, the SP must be rebuilt.

4. At the question prompt, type 1, and then press ENTER.

Type of transport control


You have two options for file transfer/remote operations:

1 ==> SP Mode where inbound/outbound access is via ssh session and control is via the Customer Controlled Access (CCA) setting.

2 ==> Secure Network Mode where inbound/outbound access is via https and is controlled by the 3PAR Secure Service Agent (SSAgent).

X None of the above. Cancel and Exit

Please enter your selection [X]:







6. Type 7 for Serial interface, and then press ENTER to select the location of the backup file todeploy for the rebuild.

Enter location of the backup file that you want to use to restore this SP:Local device1 ==> floppy2 ==> cd3 ==> Reserved for future useConnection Portal via 4 ==> eth05 ==> modemPortable PC attached to6 ==> eth1 7 ==> Serial interface





8. Click the name of the file in the Files to send box to select the file. Click Add to attach the fileand Close when the file attachment is complete.

A progress dialog appears, detailing the transfer status.





10. Select the specific file when the following menu appears:

11. Click Browse and select the appropriate file.

12. Click Send.





• Check the bottom of the Service Processor CD. For example, 780-200003(2.2.4.xxx-GAxxor higher).

• Type =1.1 from the SPMAINT main menu, and then press ENTER to check the tpdSPbaselevel running on the SP.


16. Install the HP 3PAR Operating System files. For information about how to do this, see “InstallingHP 3PAR Operating System Files” (page 129)




b. Remove the storage systems from the SP configuration database. To do this, type =3.4,and then press ENTER, and then select and remove the desired storage systems. Type=2.4 for SP OS levels less than 2.3.1.


d. When prompted, Do you wish to forcibly add this InServ?, type y, andthen answer the prompts that relate to the storage system (such as HP 3PAR OS Level).

e. When all the data is correct for manually adding the storage system, type YES to forcean SSH key exchange between the Service Processor and the storage system.

NOTE: Be sure to have the storage system IP address available. To find the IP address, selectModify cluster to display the storage system IP address prior to removing, or pay close attentionwhen you are removing the cluster because the IP address is displayed.


=3.4 and then press ENTER to select and remove a specific storage system.b. To re-add a storage system to the Service Processor configuration database, type =3.2

and then press ENTER to supply the IP address of the storage system.c. Repeat these procedures for additional storage systems as needed.


20. To verify Ethernet operation, issue the checkhealth -svc command to verify that thesystem is healthy.

21. Log out and disconnect the serial cable from the Service Processor serial port.22. Return the cables to the rear of the Service Processor and close the rear door.23. Properly dispose of these instructions.24. After the Service Processor is replaced, the new serial number must be entered into the HP




• SecureCRT


configure the SP.










no

















Enter location of the backup file that you want to use to restore this SP:Local device1 ==> floppy2 ==> cd3 ==> Reserved for future useConnection Portal via 4 ==> eth05 ==> modemPortable PC attached to 6 ==> eth1 7 ==> Serial interface





8. Click the name of the file in the Files to send box to select the file. Click Add to attach the file,and click Close when the file attachment is complete.







11. Click Browse, and then select the appropriate file.

12. Click Send.









17. Remove and re-add the information for the attached HP 3PAR StoreServ Storage systems. Thismust be done twice; once to force the SSH keys from the new SP onto the system and oncefor cleanup.


a. Type =3.1 from the SPMAINT main menu, and then press ENTER to display and recordthe systems’ IP address.

b. Remove the systems from the SP configuration database. Type =3.4, and then pressENTER, select and remove the desired systems. Type =2.4 for SP OS levels less than2.3.1.

c. From the SPMAINT main menu, type =3.2, and then press ENTER to add a system. Addingthe system fails because the SSH keys do not match.

d. When prompted, Do you wish to forcibly add this InServ?, type y, andthen answer the prompts relating to the system (such as HP 3PAR OS level).

e. When all the data is correct for manually adding the system, type YES to force an SSHkey exchange between the Service Processor and the system.

NOTE: Be sure to have the HP 3PAR StoreServ Storage system IP address available. To findthe IP address, select Modify cluster to display the system IP address prior to removing, or payclose attention when you are removing the cluster because the IP address is displayed.

18. Remove or re-add the system from the Service Processor configuration database.a. To remove the system from the Service Processor configuration database, type =3.4, and

then press ENTER to select and remove a specific system.b. To re-add a system to the Service Processor configuration database, type =3.2, and then

press ENTER to supply the IP address of the system.c. Repeat these procedures for additional systems.

19. Use the Interactive CLI from the SPMAINT main menu to confirm proper communicationwith the system.


21. Log out and disconnect the serial cable from the Service Processor serial port.22. Return the cables to the rear of the Service Processor and close the rear door.23. Properly dispose of these instructions.


24. After the Service Processor is replaced, the new serial number must be entered into the HP3PAR CRM tracking system.


• SecureCRT


configure the SP.

NOTE: Do not configure HP 3PAR Policy Manager. This feature is not supported in SP 2.5.2.










no







2 ==> Secure Network Mode where inbound/outbound access is via https and is controlled by the 3PAR Secure Service


Agent (SSAgent).














8. Click the name of the file in the Files to send box to select the file. Click Add to attach the file,and click Close when the file attachment is complete.








12. Click Send.








16. Remove and re-add the information for the attached HP 3PAR StoreServ Storage systems. Thismust be done twice: once to force the SSH keys from the new SP onto the system and oncefor cleanup.


a. Type =3.1 from the SPMAINT main menu, and then press ENTER to display and recordthe systems’ IP address.

b. Remove the systems from the SP configuration database. To do this, type =3.4, pressENTER, and then select and remove the desired systems. Type =2.4 for SP OS levels lessthan 2.3.1.

c. From the SPMAINT main menu, type =3.2, and then press ENTER to add a system. Addingthe system fails because the SSH keys do not match.

d. When prompted with Do you wish to forcibly add this InServ?, type y,and answer the prompts relating to the system that follow (such as HP 3PAR OS level).

e. When all the data is correct for manually adding the system, type YES to force an SSHkey exchange between the Service Processor and the system.

NOTE: Be sure to have the HP 3PAR Storage system IP address available. To find the IPaddress, select Modify cluster to display the system IP address prior to removing, or pay closeattention when you are removing the cluster because the IP address is displayed.


then press ENTER to select and remove a specific system.b. To re-add a system to the Service Processor configuration database, type =3.2, and then

press ENTER to supply the IP address of the system.c. Repeat these procedures for additional systems.



20. Log out, and then disconnect the serial cable from the Service Processor serial port.21. Return the cables to the rear of the Service Processor and close the rear door.22. Properly dispose of these instructions.23. After the Service Processor is replaced, the new serial number must be entered into the HP



Using a Serial Connection to Restore SP Mode Settings for the SP 4.1 Release1. After the Service Processor reboots and the login prompt appears, log in as the root user.2. The Moment of Birth (MOB) process starts automatically. Type yes, and then press ENTER to

configure the SP.3. When you are asked “Is this a replacement SP or rebuild of an existing one?”, type 1 for

Rebuilding an SP with same SP ID.4. Under Enter location of the backup file that you wish to use to restore this SP, type the number

that corresponds to the option you want to use:• 2 — CD

• 4 — eth0

• 7 — Serial interface

NOTE: These are the only supported options.

5. If you select option 7 — Serial interface, the following information appears:

6. If you have SecureCRT installed, press ENTER. The Select Files to Send using Zmodem dialogbox appears.

7. Select the SP rescue file, click Add, and then click OK.The selected rescue SP file will be transferred to the SP. Follow the prompts to rebuild the SPfrom the file.

8. Log in to the SP and verify that the SP settings were recovered.

Restoring the Secure Network Mode SP Settings through a SerialConnection

The following instructions describe how deploy a rescue data file through a serial connection torestore the Secure Network Mode SP settings.

Using a Serial Connection to Restore Secure Network Mode Settings for the SP 2.4.1Release

1. After the Service Processor reboots and the login prompt appears, log in as the root user.


2. The Moment of Birth (MOB) process starts automatically. Type yes, and then press ENTER toconfigure the SP.






A Secure Site is a site where the customer will NEVER allow a 3PAR SPto access the public Internet. Thus the SP public interface will be usedonly to access and monitor the 3PAR InServ attached to this SP.


no









Please enter your selection [X]:2



Restoring the Secure Network Mode SP Settings through a Serial Connection 37




Select the location of the backup file that you wish to use for this rebuild:

3PAR Secure Service Collector Server 1 ==> RESCUE file for SPXXXXX (being rebuilt) staged for download to CP00000

Device on this SSAgent 2 ==> cd 3 ==> USB drive (thumb drive, ...)

Portable PC attached to 4 ==> Serial interface

X ==> None of the above. Cancel and Exit4

7. Type A, and then press ENTER to continue.

Transfer via Serial Port. Enter Control-C at any time to abort this process To be able to retrieve a backup file from a PC connected via the serial port, you need to run one of the following: A) VanDyke SecureCRT or CRT B) HyperTerminal Enter X to cancel, else just press ENTER to continue.











11. Select the appropriate file when the following dialog box appears:



13. Click Send.14. After the progress dialog completes, continue the SP Moment of Birth (MOB) with the date

and time settings, and then reboot the Service Processor.15. After the Service Processor has rebooted, log in to SPMAINT as spvar.16. Compare the OS levels on the CD and the Service Processor.



• Check the tpdSPbase level running on the Service Processor. To do this, from theSPMAINT main menu, enter =1.1.

If the OS level on the CD is higher than the level on the Service Processor, upgrade the ServiceProcessor to the level on the CD. After upgrading, remove the CD from the CD reader.


18. Remove and re-add the information for the attached HP 3PAR StoreServ Storage system servers.This must be done twice, once to force the SSH keys from the new SP onto the system andonce for cleanup.


a. From the SPMAINT main menu, type =3.1, and then press ENTER to display and recordthe storage systems’ IP address.

b. Remove the storage systems from the SP configuration database. To do this, type =3.4,and then press ENTER to select and remove the desired storage systems. Type =2.4 forSP OS levels less than 2.3.1.


d. When asked, Do you wish to forcibly add this InServ?, type Y, and thenanswer the prompts relating to the storage system (such as HP 3PAR OS level).


NOTE: Be sure to have the storage system server IP address available. To find the IP address,selectModify cluster to display the storage system IP address prior to removing, or pay attentionwhen you are removing the cluster because the IP address is displayed.



=3.4, and then press ENTER to select and remove the specific storage system.b. To re-add storage system to the Service Processor configuration database, type =3.2,

and then press ENTER to supply the IP address of the storage system.c. Repeat these procedures for additional storage systems.



22. Log out, and then disconnect the serial cable from the Service Processor’s serial port.23. Return the cables to the rear of the Service Processor and close the rear door.24. Properly dispose of these instructions.25. After the Service Processor is replaced, the new serial number must be entered into the HP


Using a Serial Connection to Restore Secure Network Mode Settings for the SP 2.4.1MU1 Release

1. After the Service Processor reboots and the login prompt appears, log in as the root user.2. The Moment of Birth (MOB) process starts automatically. Type yes, and then press ENTER to

configure the SP.








no















6. Type the SPID of the SP that is being replaced, and then press ENTER.

What is the Service Processor Id (SPID) of the SP that is being replaced? This value will be used to find and validate the backup file you are providing for this rebuild, and it will also be used to set the SPID of this replacement platform.

Enter the SPID of the SP that is being replaced [SPXXXXX]:

7. Type y, and then press ENTER to confirm that the SPID being replaced is correct.

Please confirm that SPXXXXX is the SPID of the SP being replaced.(y or n) y

8. Type 1 for Rebuilding an existing SP with the same SPID, and then press ENTER. If the SP isreplaced, type 2 for Replacement SP (new SPID), and then press ENTER.



NOTE: Review the Software Rebuild Requirements Table 1 (page 6) and verify the correctSP OS version before you proceed with the following procedure.

NOTE: When replacing an SP with SP OS 2.4.1 or above, the replacement SP must retainthe original SPID. If the SP is a Supermicro II or newer (SPID = SP03000 or above), reuse thepeelable SPID label for the replacement SP.If the SP is an older model (SPID = SP02999 or below), use the SPID label kit, included in SP2.4.1 or newer kit releases, to create a new SPID label with the original SPID.

Is this a replacement SP or rebuild of an existing one? ( In both cases it MUST be on the SAME site and attached to the SAME InServ cluster(s) )

1 ==> Rebuilding an existing SP with same SPID 2 ==> Replacement SP ( new SPID )

Enter X to Cancel and Exit

1































a. From the SPMAINT main menu, type =3.1, and then press ENTER to display and recordthe storage systems’ IP address.

b. Remove the storage systems from the SP configuration database. To do this, type =3.4,and then press ENTER to select and remove the desired storage systems. Type =2.4 forSP OS levels less than 2.3.1.


d. When asked, Do you wish to forcibly add this InServ?, type Y, and thenanswer the prompts relating to the storage system (such as HP 3PAR OS level).


NOTE: Be sure to have the storage system IP address available. To find the IP address, selectModify cluster to display the storage system IP address prior to removing, or pay attentionwhen you are removing the cluster because the IP address is displayed.




and then press ENTER to supply the IP address of the storage system.c. Repeat these procedures for additional storage systems as needed.







configure the SP.








no















6. Type the SPID of the SP that is being replaced, and then press ENTER.
















1









NOTE: If using SecureCRT, see steps 11 and 12. If using HyperTerminal, see steps 13through 17.











15. Click Browse and select the appropriate file.

16. Click Send.



18. After the Service Processor has rebooted, log in to SPMAINT as spvar.19. Compare the OS levels on the CD and the Service Processor.








a. From the SPMAINT main menu, type =3.1, and then press ENTER to display and recordthe systems’ IP address.

b. Remove the systems from the SP configuration database. To do this, type =3.4, and thenpress ENTER to select and remove the desired systems. Type =2.4 for SP OS levels lessthan 2.3.1.


d. When asked, Do you wish to forcibly add this InServ?, type Y and answerthe prompts relating to the storage system (such as HP 3PAR OS level).


NOTE: Be sure to have the HP 3PAR Storage system IP address available. To find the IPaddress, select Modify cluster to display the system IP address prior to removing, or payattention when you are removing the cluster because the IP address is displayed.


then press ENTER to select and remove the specific system.b. To re-add a system to the Service Processor configuration database, type =3.2, and then

press ENTER to supply the IP address of the system.c. Repeat these procedures for additional systems as needed.








configure the SP.









no















6. Type the SPID of the SP being replaced, and then press ENTER.












1



















14. Select the appropriate file when the following menu appears:


15. Click Browse, and select the appropriate file.












b. Remove the systems from the SP configuration database. Type =3.4, and then pressENTER to select and remove the desired systems. Type =2.4 for SP OS levels less than2.3.1.


d. When prompted with Do you wish to forcibly add this InServ?, type Y,and answer the prompts relating to the storage system that follow (such as HP 3PAR OSLevel).




then press ENTER to select and remove the specific system.b. To re-add an system to the Service Processor configuration database, type =3.2, and

then press ENTER to supply the IP address of the system.c. Repeat these procedures for additional systems.







configure the SP.









no















What is the Service Processor Id (SPID) of the SP that is being replaced? This value will be used to find and validate the backup file you are providing for this rebuild,


and it will also be used to set the SPID of this replacement platform.






NOTE: Review the Software Rebuild Requirements (Table 1 (page 6)) and verify the correctSP OS version before you proceed with the following procedure.

NOTE: When replacing an SP with SP OS 2.4.1 or above, the replacement SP must retainthe original SPID. If the SP is a Supermicro II or newer (SPID = SP03000 or above), reuse thepeelable SPID label for the replacement SP.




1



















14. Select the appropriate file when the following menu appears:




and time settings, and then reboot the Service Processor.18. After the Service Processor has rebooted, log in to SPMAINT as spvar.19. Compare the OS levels on the DVD and the Service Processor.


• Check the bottom of the Service Processor DVD.


If the OS level on the DVD is higher than the level on the Service Processor, upgrade theService Processor to the level on the CD. After upgrading, remove the DVD from the DVDreader.






b. Remove the systems from the SP configuration database. Type =3.4, and then pressENTER to select and remove the desired systems.


d. When prompted with Do you wish to forcibly add this InServ?, type Y,and answer the prompts relating to the storage system that follow (such as HP 3PAR OSLevel).




then press ENTER to select and remove the specific system.b. To re-add an system to the Service Processor configuration database, type =3.2, and

then press ENTER to supply the IP address of the system.c. Repeat these procedures for additional systems.

23. Use the Interactive CLI from the SPMAINT main menu to confirm proper communication withthe system.





5 Restoring the Service Processor Configuration InformationManually

This chapter explains how to manually restore the Service Processor configuration information.To restore the Service Processor configuration manually, select the New Site Install option whenstarting the Moment of Birth (MOB). The option requires the SP configuration information to beavailable because it is used to manually configure the Service Processor. Use the SP ConfigurationInformation Worksheet (Table 2 (page 66)) for all the listed versions in this document to completethe SP MOB tasks. Use SPMAINT and SPOCC as directed to gather the information.

NOTE: In the worksheet, the SP Mode or Secure Network Mode option for file transfer/remoteoperations applies only to the SP 2.4.1 release.

Table 2 SP Configuration Information Worksheet

Default Route (2.4) (Usually the sameas the GW)

SP Network and CommunicationSettingsspmaint menu =2 Option 5 alsoneeds to be selected for ServiceProcessors using modems.

Secure Network ModeSP Mode

Service Processor IP Address

Netmask

Gateway

Outbound Data Transfer • Ethernet

• Modem

• None

Remote Operations • Ethernet

• Modem

• None

Dialing Prefix

Phone Number

Interface SpeedNetwork Interface Card Settingsspmaint menu =2.4 (1.7 if below SP2.2.2) Select “Modify NIC

Autonegotiate (ON/OFF)

parameters” Default settings areAutonegotiate=ON and Speed=100MB/sec. Full Duplex (100FD)

IP Address or RangeNTP ServerPublic Firewall Rules SettingsFor configured hosts on the publicnetwork interface (used for customermanagement of the Service Processor)

1

2spmaint menu = 2.3.3

3Selecting “Remove a host” displays allIPs currently configured. 4

5

6

IP AddressNTP ServerConfigured NTP Settingsspmaint menu =1.12 1

66 Restoring the Service Processor Configuration Information Manually

Table 2 SP Configuration Information Worksheet (continued)

Selecting “Remove external NTPServer” will display all NTP serverscurrently configured.

2

Storage System IP AddressStorage System Network Settingsspmaint menu = 3.1 then select thedesired storage system.

System Name

Serial Number

TPD level

Mailhost IP AddressLocal Notification settings (if enabled)SPOCC “Setup” Screen Mailhost Domain NameUser setup information is too variableto list here. RAP Forwarding (Enabled/Disabled)

Restoring SP Configuration Information for the SP 2.2.4 ReleaseIMPORTANT: Before you attach an HP 3PAR StoreServ Storage System to the system, make surethat all HP 3PAR OS and SP patches have been applied.

1. From the root login prompt, begin answering the Moment of Birth questions. When prompted,How do you want to configure this SP?, select Continue with spmob (newsite install).

2. Answer the MOB questions, and then answer Yes when prompted Do you want to usethe default installed Site key files?. Adding the cluster fails because the SSHkeys do not match.

3. After completing the MOB, the Service Processor reboots. When rebooting is complete, login as spvar.

4. Compare the OS levels on the CD and the Service Processor.To determine the levels:

• Check the bottom of the SP Software CD. For example, 780-200031 (2.2.4-144).

• Check the tpdSPbase level running on the Service Processor. To do this, from theSPMAINT main menu, type =1.1, and then press ENTER.


5. From the SPMAINT main menu, type =3.2, and then press ENTER to add a storage system.Adding the storage system fails because the SSH keys do not match.

6. When asked, Do you wish to forcibly add this InServ?, type Y, and then answerthe prompts relating to the storage system (such as HP 3PAR OS level).

7. When all the data is correct for manually adding the storage system, answer YES to force anSSH key exchange between the Service Processor and the storage system.

8. After manually adding the cluster, use SPMAINT to remove and re-add the attached storagesystems. This ensures that the SP-to-storage system SSH keys match. Be sure to have the storagesystem IP address available for re-adding.a. To remove a storage system from the Service Processor configuration database, type

=3.4, and then press ENTER to select and remove the specific storage systems.b. To re-add a storage system to the Service Processor configuration database, type =3.2,

and then press ENTER to add a new cluster, and then type the IP address of the storagesystem.

Restoring SP Configuration Information for the SP 2.2.4 Release 67

c. Repeat these steps to add additional storage systems, if applicable.d. To verify that a storage system cluster is added, type =3.1, and then press ENTER. Return

to the SPMAINT main menu when the process is complete.9. Use Interactive CLI from the SPMAINT main menu to confirm proper communication

with the storage systems.10. Issue the showversion -b command to verify that the system is capable of CLI client

communication. Use SPOCC to manually configure any other necessary settings on the ServiceProcessor, such as firewall manipulation and local notification.

11. Exit Interactive CLI for the storage system and perform a health check from the SP toensure that other communication paths are functioning.

12. Verify the health of the storage system by examining the files that have the .all file nameextension.

13. Log out, and then disconnect from the Service Processor. Return the cables to the rear of theService Processor, place the CDs in the rear door of the cabinet, and then close the rear door.

14. If the Service Processor is replaced, the new serial number must be entered into the HP 3PARCRM tracking system.


1. From the root login prompt, begin answering the Moment of Birth questions. When askedHow do you want to configure this SP?, select Continue with spmob (newsite install).

2. Answer the MOB questions, and then type Yes when prompted, Do you want to usethe default installed Site key files?. Adding the cluster fails because the SSHkeys do not match.

3. After completing the MOB, the Service Processor reboots. After rebooting is complete, log inas spvar.


• Check the bottom of the SP Software CD. For example, 780-200070 (2.3.1-GA43).

• Check the tpdSPbase level running on the Service Processor. To do this, type =1.1from the SPMAINT main menu, and then press ENTER.



6. When prompted Do you wish to forcibly add this InServ?, type Y, and thenanswer the prompts relating to storage system (such as HP 3PAR OS level).

7. When all the data is correct for manually adding the storage system, answer YES to force anSSH key exchange between the Service Processor and the storage system.

8. After manually adding the cluster, use the SPMAINT main menu to remove and re-add theattached storage systems. This ensures that the SP-to-storage system SSH keys match. Be sureto have the storage system IP address available for re-adding.a. To remove storage systems from the Service Processor configuration database, type =3.4,

and then press ENTER to select and remove the specific storage systems.


b. To re-add a storage system to the Service Processor configuration database, type =3.2,and then press ENTER to add a new cluster, and then type the IP address of the storagesystem.


to the SPMAINT main menu when the process is complete.9. Use Interactive CLI from the SPMAINT main menu to confirm proper communication

with the storage systems.10. From the Interactive CLI, issue the showversion -b command to verify that the system

is capable of CLI client communication. Use SPOCC to manually configure any other necessarysettings on the Service Processor, such as firewall manipulation and local notification.

11. Exit Interactive CLI for the storage system and perform a health check from the SP toensure that other communication paths are functioning.




Restoring SP Configuration Information for the SP 2.4.1 and SP 2.4.1 MU1Releases

IMPORTANT: Before you attach an HP 3PAR StoreServ Storage System to the system, make surethat all HP 3PAR OS and SP patches have been applied.


2. Answer the MOB questions, and then type Yes when asked Do you want to use thedefault installed Site key files?.

NOTE: HP 3 PAR Storage system configuration and cluster addition are no longer performedduring the Moment of Birth. After MOB is complete, refer to “Installing HP 3PAR OperatingSystem Files” (page 129) to continue with the storage system configuration.


4. Install the correct HP 3PAR OS level. For more information, see “Installing HP 3PAR OperatingSystem Files” (page 129).


• Check the bottom of the SP software CD. For example, 780-200091 (2.4.1-GA23).


If the OS level on the CD is higher than the level on the Service Processor, upgrade the ServiceProcessor to the level of the CD. After upgrading, remove the CD from the CD reader andcontinue to the next step.


Restoring SP Configuration Information for the SP 2.4.1 and SP 2.4.1 MU1 Releases 69

7. When prompted Do you wish to forcibly add this InServ?, type Y, and thenanswer the prompts relating to the storage system (such as HP 3PAR OS Level).

8. When all the data is correct for manually adding the storage system, type YES to force anSSH key exchange between the Service Processor and the storage system.

9. After manually adding the cluster, use SPMAINT to remove and re-add the attached storagesystems. This ensures that the SP-to-storage system SSH keys match. Be sure to have the storagesystem IP address available for re-adding.a. To remove a storage system from the Service Processor configuration database, type


and then press ENTER to add a new cluster, and then type the IP address of the storagesystem.


to the SPMAINT main menu when the process is complete.10. Use the Interactive CLI from the SPMAINT main menu to confirm proper communication

with the storage systems.11. From the Interactive CLI, issue the showversion -b command to verify that the system


12. Exit Interactive CLI for a storage system and perform a health check from the SP toensure that other communication paths are functioning.






2. Answer the MOB questions, and then type Yes when asked Do you want to use thedefault installed Site key files?.

NOTE: HP 3PAR Storage system configuration and cluster addition are no longer performedduring the Moment of Birth. After MOB is complete, refer to “Installing HP 3PAR OperatingSystem Files” (page 129) to continue with the storage system configuration.


4. Install the correct HP 3PAR Operating System level. For more information, see “Installing HP3PAR Operating System Files” (page 129).



• Check the bottom of the SP software CD. For example, 780-200091 (2.5.1-GAXX).



6. From the SPMAINT main menu, type =3.2, and then press ENTER to add an HP 3PAR Storagesystem. Adding the system fails because the SSH keys do not match.

7. When prompted Do you wish to forcibly add this InServ?, type Y, and thenanswer the prompts relating to the system (such as HP 3PAR OS level).

8. When all the data is correct for manually adding the system, type YES to force an SSH keyexchange between the Service Processor and the storage system.

9. After manually adding the cluster, use SPMAINT to remove and re-add the attached systems.This ensures that the SP-to-storage system SSH keys match. Be sure to have the system IP addressavailable for re-adding.a. To remove a storage system from the Service Processor configuration database, type

=3.4, and then press ENTER to select and remove the specific systems.b. To re-add a storage system to the Service Processor configuration database, type =3.2,

and then press ENTER to add a new cluster, and then type the IP address of the system.c. Repeat these steps to add additional storage systems, if applicable.d. To verify that a storage system cluster is added, type =3.1, and then press ENTER. Return


with the systems.11. From the Interactive CLI, issue the showversion -b command to verify that the system


12. Exit the Interactive CLI for a system and perform a health check from the SP to ensurethat other communication paths are functioning.

13. Verify the health of the system by examining the files that have the .all file name extension.14. Log out, and then disconnect from the Service Processor. Return the cables to the rear of the

Service Processor, place the CDs in the rear door of the cabinet, and then close the rear door.If the Service Processor is replaced, the new serial number must be entered into the HP 3PARCRM tracking system.


1. From the root login prompt, begin answering the Moment of Birth (MOB) questions. Whenprompted with How do you want to configure this SP?, select Continue withspmob (new site install).

2. Answer the MOB questions, and then type Yes when prompted with Do you want to usethe default installed Site key files?.

NOTE: Do not configure HP 3PAR Policy Manager. This feature is not supported in the SP2.5.2 release.

Restoring SP Configuration Information for the SP 2.5.2 Release 71


4. Install the correct HP 3PAR Operating System level. For more information, see “Installing HP3PAR Operating System Files” (page 129).


• Check the bottom of the SP Software CD. For example, 780-200091 (2.5.2-GAXX).




7. When prompted with Do you wish to forcibly add this InServ?, type Y, andthen answer the prompts relating to the system (such as HP 3PAR OS level).






with the systems.11. From the Interactive CLI, issue the showversion -b command to verify that the system





Restoring SP Configuration Information for the SP 4.1 ReleaseIMPORTANT: Before you attach an HP 3PAR StoreServ Storage System to the system, make surethat all HP 3PAR OS and SP patches have been applied.

1. From the root login prompt, begin answering the Moment of Birth (MOB) questions. Whenprompted with Are you ready to configure the SP at this time?, press ENTERto accept the default response.


2. When prompted with Is this a secure site?, press ENTER to accept the defaultresponse.

3. When prompted with You have two options for file transfer/remoteoperations, enter 1 for SP Mode where inbound/outbound access is via sshsession and control is via the Customer Controlled Access (CCA)setting.

4. When prompted with How do you want to configure this SP?, enter 2 for Restorefrom a backup file (SP rebuild/replacement).

5. Enter the SP ID of the SP that is being replaced, and then enter y to confirm.6. When asked, Is this a replacement SP or rebuild of an existing one?,

enter 1 for Rebuilding an existing SP with same SP ID.7. When prompted with Enter location of the backup file that you wish to

use to restore this SP, enter 2 for CD.8. Make sure that there is a CD that contains the SP rescue files in the CD drive, and then enter

the number that corresponds to the file that you want to use.The selected rescue file is copied to the SP.

9. When prompted with Please confirm that you want to recover these files,enter y.

10. Follow the instructions to set up a time zone, date, and time, and then confirm that your settingsare correct. The SP will automatically reboot.

11. After rebooting is complete, log in as spvar.12. Install the correct HP 3PAR Operating System level. For more information, see “Installing HP

3PAR Operating System Files” (page 129).13. Compare the OS levels on the CD and the Service Processor.


• Check the bottom of the SP Software CD.




15. When prompted with Do you wish to forcibly add this InServ?, type Y, andthen answer the prompts relating to the system (such as HP 3PAR OS level).






with the systems.

Restoring SP Configuration Information for the SP 4.1 Release 73

19. From the Interactive CLI, issue the showversion -b command to verify that the systemis capable of CLI client communication. Use SPOCC to manually configure any other necessarysettings on the Service Processor, such as firewall manipulation and local notification.





6 Using the Connection Portal to Restore Settings From aRescue File

This chapter describes how to use a connection portal to restore the settings of a Service Processorfrom a rescue file.

Using the CP to Restore Settings for the SP 2.2.4 and SP 2.3.1 ReleasesThe following procedure restores the Service Processor information using rescue file (from a backup)on a Connection Portal:1. After the Service Processor reboots to the login prompt, log in as the root user.2. The Moment of Birth (MOB) process starts automatically. Type yes, and then press ENTER to

configure the SP.









NOTE: A previously saved Service Processor rescue file can be transferred to the new ServiceProcessor from a CD or serial-interface. If the CD is not available, use the serial-interfaceprocedure.

Using the CP to Restore Settings for the SP 2.2.4 and SP 2.3.1 Releases 75

4. Answer the MOB questions, type 4 or 5 for eth0 or modem, and then press ENTER.


The following information corresponds to each specific connection type.

EthernetTo use Ethernet for retrieving a backup file from a Connection Portal (CP), the following is required:

• An IP address to assign to the Service Processor

• Subnet network mask

• Gateway IP address to access the public network

• CP IP address (if it is not an HP 3PAR standard CP)

Modem

NOTE: Modem support is discontinued in SP 4.1.0.

If you are not using the HP 3PAR standard CP, the following information is required to retrieve abackup file from a CP using a modem:

• IP address of CP PPP port

• CP phone number

• Prefix to dial an outside lineThe following procedure retrieves a backup file from a CP using a modem:1. When prompted, select the specific SP rescue file to restore configuration to the Service

Processor. The file name syntax is as follows:SPxxxxx.RESCUE.YYYYMMDD.HHMMSS

2. Continue MOB with date and time settings. The Service Processor then reboots.

76 Using the Connection Portal to Restore Settings From a Rescue File

3. After the Service Processor reboots, log in to SPMAINT to remove or re-add the attachedsystems. This ensures that SP-to-system settings are correct. Prepare to have the system IPaddress available for re-adding.

NOTE: To find the system IP address, select Modify cluster to display the system IP addressbefore removing it, or pay attention when you are removing the cluster because the IP addressis displayed then.

a. To remove the systems from the SP configuration database, type =3.4, and then pressENTER to select and remove the specific systems.

b. To re-add a system to the Service Processor configuration database, type =3.2, pressENTER to add a new cluster, and then supply the IP address of the system.

NOTE: If the Service Processor cannot add the system automatically, add it manually,and then remove it and add it again. After you do this, the Service Processor should beable to add the cluster automatically.

c. Repeat these steps to add other systems, if necessary.4. Use the Interactive CLI from the SPMAINT main menu to confirm proper communication

with the systems.5. To verify that the service Ethernet connection is working, issue the checkhealth -svc

command to verify that the system is healthy.6. Log out, and then disconnect from the SP. Return the cables to the rear of the Service Processor.

Using the CP to Restore SP Mode Settings for the SP 2.4.1 ReleaseTo restore the previously saved Service Processor rescue file from a PC connected through aconnection portal, use the Attachmate Reflection serial terminal emulation program.1. After the Service Processor reboots and the login prompt appears, log in as the root user. The

Moment of Birth (MOB) process starts automatically. Type yes, and then press ENTER toconfigure the SP.



Are you ready to configure the SP at this time? (yes or no) [yes]:

yes





no

Using the CP to Restore SP Mode Settings for the SP 2.4.1 Release 77

CAUTION: Answering yes restricts the SP from accessing the public Internet to communicatewith another host. To allow communication access, the SP requires a rebuild.














5. Answer the MOB questions, type 4 for eth0, and then press ENTER.



6. Verify that the following SP network setting information is available, and then press ENTER tocontinue.

Network Configuration Instructions


To be able to retrieve a backup file from a Connection Portal( CP ),via ethernet, you need the following information:

1) An IP address to assign to this SP 2) The network mask for this subnet 3) The IP address of the gateway to access the public network

4) The IP address of the CP, if not 3PAR standard CP

5) The location and type of proxy services if required

Note: This network configuration is used strictly to retrieve the backup file and will be overridden by the configurationcontained in the backup file.

Enter X to cancel, anything else to continue.

7. Type the static IPv4 address assigned to the SP, and then press ENTER.

Please enter the IPv4 address for the public network interface [?]:

<static.IPv4.address>

8. Press ENTER to accept the default subnet mask or type an alternate subnet mask for the ServiceProcessor, and then press ENTER.

Please enter the netmask for this interface [255.255.255.0]:

<subnet.mask.address>

9. Press ENTER to accept the default gateway address shown in brackets or type an alternategateway address, and then press ENTER. The setup script suggests a default gateway addressbased on the supplied IPv4 address.

Please enter the IPv4 address of a default gateway, or 'none' [<static.IPv4.address>]:

<default.gateway.address>

10. Press ENTER to use the HP 3PAR Connection Portal.

Please enter the public IP address for Default:

( Hit enter to use 3PAR CP )


11. Type no or press ENTER to not require any proxy services to access the connection portal.

Are proxy services required to reach the connection portal? (yes or no) [no]

no

12. Type yes, and then press ENTER to confirm that the data is correct.

SP Network Parameters


The IP address entered is: XX.XXX.XXX.XXX The Netmask entered is: XXX.XXX.XXX.X The default gateway is: XX.XXX.XXX.X Connection Portal IP: XX.XXX.XXX.XXX

Is this data correct? (yes, no or cancel)? [yes] yes14:31:41 Reply='yes'Configuring and activating eth0... Please wait.Starting eth0 ...ip_tables: (C) 2000-2002 Netfilter core teamSetting eth0 interface speed ...Getting file list from Connection Portal. Please wait

13. From the list of available rescue files, type 1 to select the rescue file that is ready for installation.After you select the file, the SP retrieves the rescue file via the connection portal.

Available rescue files

1 ==> SPXXXXX.NA.RESCUE.100713.125607.81274540

0 ==> Abort Operation

...

Retrieving selected file from Connection Portal....10/07/16 14:42:02 1SPS0001 [26265] [(SPrestore.sh)] Task started by (Mob2Restore.sh). Version: 05-Jul-18[(SPrestore.sh)] Parms: -mMaking directory '/tmp/RestoreWork'Decrypting/Expanding file. Please waitContents of rescued archive are as followsFilename: /tmp/SP09114.NA.RESCUE.100713.125607.81274540-rw-rw---- stapp/csst 1228 2010-06-29 12:43:25 /sp/prod/control/appconf/backup.list

...

14. Verify the recovered files, and then type y to confirm recovery of the rescue file.

Please confirm that you want to recover these files(y/n) --> y

Files from archive have been restored to workdir10/07/16 14:42:08 1SPS0001 [26408] [(RestoreCopy.sh)] Task started by (SPrestore.sh). Version: 05-Aug-22[(RestoreCopy.sh)] Parms: [Defaults][(RestoreCopy.sh)] Task ended with code 0.Restore of DB table st_site successful.


Restore of DB table st_group successful.Restore of DB table st_group_mem successful.Restore of DB table st_orggroup successful.Restore of DB table st_orggroup_mem successful.Restore of DB table st_product_info successful.Restore of DB table st_product_ainfo successful.Restore of DB table st_product successful.Restore of DB table st_user_info successful.Restore of DB table st_user_ainfo successful.Restore of DB table st_user successful.Restore of DB table st_notify successful.Restore of DB table st_shift successful.Restore of DB table st_shift_exception successful.Restore of DB table u2d_tags successful.[(SPrestore.sh)] Task ended with code 0.

15. Set the time zones for the operating site:a. Select a country from the list, type the corresponding number <x>, and then press ENTER.b. Select a continent or ocean, type the corresponding number <x>, and then press ENTER.c. Select a country from the regional list, type the corresponding number <x>, and then

press ENTER.d. Select a time zone region, type the corresponding number <x>, and then press ENTER.

16. Verify that the time zone setting is correct, type 1, and then press ENTER. Choosing option 2restarts the time zone configuration.

17. Press ENTER to accept the default date in brackets, or type the current date in MM/DD/YYYYformat, and then press ENTER.

Please enter the current date in MM/DD/YYYY format [07/16/2010]:

18. Press ENTER to accept the default time indicated by the installation script, or type the currenttime in HH:MM format.

Please enter the time in HH:MM format [14:42]:

19. Type yes, and then press ENTER to confirm the date and time indicated.

The date and time you entered is 07/16/2010 14:42

Is this Correct? (yes or no) [yes]:yes14:42:49 Reply='yes'Date set

Testing the network ...

Ping of localhost successful.


20. Monitor the system while the SP uses the site key. When the system communicationsconfiguration is complete, the following message appears:

*** starting final MOB phase Fix passwords Enabling key change on reboot ... Disabling sendmail... verifying postfix status... Setup to run all ST/SP tasks at boot time Add SPID to ppp id Cleanup MOB Updating PAM settings

Rebooting....

The SP automatically restarts.


Rebooting....

Using the CP to Restore SP Mode Settings for the SP 2.4.1 MU1 ReleaseTo restore the previously saved Service Processor rescue file from a PC connected through aconnection portal, use one of the following serial terminal emulation programs:

• SecureCRT

• HyperTerminal1. After the Service Processor reboots and the login prompt appears, log in as the root user. The





NOTE: If the MOB does not start, or if the process aborts, enter./spmob from the root loginand home directory.




no





















Using the CP to Restore SP Mode Settings for the SP 2.4.1 MU1 Release 83








1


Enter location of the backup file that you wish to use to restore this SP: Local device 1 ==> floppy 2 ==> cd 3 ==> Reserved for future use Connection Portal via 4 ==> eth0 5 ==> modem Portable PC attached to 6 ==> eth1 7 ==> Serial interface X None of the above. Cancel and Return to previous menu4











10. Type the static IP address assigned to the SP, and then press ENTER.

Please enter the IP address for the public network interface [?]: <static.IP.address>


Please enter the netmask for this interface [255.255.255.0]:<subnet.mask.address>

12. Press ENTER to accept the default gateway address shown in brackets or type an alternategateway address, and then press ENTER. The setup script suggests a default gateway addressbased on the supplied IP address.

Please enter the IP address of a default gateway, or 'none' [<static.IP.address>]:<default.gateway.address>


Please enter the public IP address for Default: ( Hit enter to use 3PAR CP )


Are proxy services required to reach the connection portal? (yes or no) [no]no





Is this data correct? (yes, no or cancel)? [yes] yes14:31:41 Reply='yes'Configuring and activating eth0... Please wait.Starting eth0 ...ip_tables: (C) 2000-2002 Netfilter core team

Using the CP to Restore SP Mode Settings for the SP 2.4.1 MU1 Release 85

Setting eth0 interface speed ...Getting file list from Connection Portal. Please wait





...


...



Files from archive have been restored to workdir10/07/16 14:42:08 1SPS0001 [26408] [(RestoreCopy.sh)] Task started by (SPrestore.sh). Version: 05-Aug-22[(RestoreCopy.sh)] Parms: [Defaults][(RestoreCopy.sh)] Task ended with code 0.Restore of DB table st_site successful.Restore of DB table st_group successful.Restore of DB table st_group_mem successful.Restore of DB table st_orggroup successful.Restore of DB table st_orggroup_mem successful.Restore of DB table st_product_info successful.Restore of DB table st_product_ainfo successful.Restore of DB table st_product successful.Restore of DB table st_user_info successful.Restore of DB table st_user_ainfo successful.Restore of DB table st_user successful.Restore of DB table st_notify successful.Restore of DB table st_shift successful.Restore of DB table st_shift_exception successful.Restore of DB table u2d_tags successful.[(SPrestore.sh)] Task ended with code 0.





20. Press ENTER to accept the default date in brackets or type the current date in MM/DD/YYYYformat, and then press ENTER.











Rebooting....



Rebooting....

Using the CP to Restore SP Mode Settings for the SP 2.5.1 ReleaseTo restore the previously saved Service Processor rescue file from a PC connected through aconnection portal, use one of the following serial terminal emulation programs:

• SecureCRT

• HyperTerminal


1. After the Service Processor reboots and the login prompt appears, log in as the root user. TheMoment of Birth (MOB) process starts automatically. Type yes, and then press ENTER toconfigure the SP.








no




























1



Enter location of the backup file that you wish to use to restore this SP: Local device 1 ==> floppy 2 ==> cd 3 ==> Reserved for future use Connection Portal via 4 ==> eth0 5 ==> modem Portable PC attached to 6 ==> eth1 7 ==> Serial interface

X None of the above. Cancel and Return to previous menu4

















13. Press ENTER to use the HP 3PAR connection portal.













...

Retrieving selected file from Connection Portal....11/09/26 14:42:02 1SPS0001 [26265] [(SPrestore.sh)] Task started by (Mob2Restore.sh). Version: 05-Jul-18[(SPrestore.sh)] Parms: -mMaking directory '/tmp/RestoreWork'Decrypting/Expanding file. Please waitContents of rescued archive are as followsFilename: /tmp/SP09114.NA.RESCUE.100713.125607.81274540-rw-rw---- stapp/csst 1228 2011-06-29 12:43:25


/sp/prod/control/appconf/backup.list

...






19. Verify that the time zone setting is correct, and then type 1, and then press ENTER. Choosingoption 2 restarts the time zone configuration.







Is this Correct? (yes or no) [yes]:yes14:42:49 Reply='yes'


Date set





Rebooting....



Rebooting....

Using the CP to Restore SP Mode Settings for the SP 2.5.2 ReleaseTo restore the previously saved Service Processor rescue file from a PC connected through aconnection portal, use one of the following serial terminal emulation programs:

• SecureCRT












no




























1


Enter location of the backup file that you wish to use to restore this SP: Local device 1 ==> floppy 2 ==> cd 3 ==> Reserved for future use Connection Portal via 4 ==> eth0 5 ==> modem Portable PC attached to 6 ==> eth1 7 ==> Serial interface

X None of the above. Cancel and Return to previous menu4



















14. Type no or press ENTER to indicate that proxy services are not required to access the connectionportal.





The IP address entered is: XX.XXX.XXX.XXX


The Netmask entered is: XXX.XXX.XXX.X The default gateway is: XX.XXX.XXX.X Connection Portal IP: XX.XXX.XXX.XXX






...


...







19. Verify that the time zone setting is correct, and then type 1, and then press ENTER. Choosingoption 2 restarts the time zone configuration.












Rebooting....



Rebooting....


Using the CP to Restore SP Mode Settings for the SP 4.1 ReleaseTo restore the previously saved Service Processor rescue file from a PC connected through aconnection portal, use one of the following serial terminal emulation programs:

• SecureCRT







2. Answer the MOB questions, type 4 for eth0 at the following screen, and then press ENTER:

3. Enter the following information:• An IP address to assign to this SP

• The network mask for this subnet

• The IP address of the gateway to access the public network

• The IP address of the CP, if not standard HP 3PAR CP

• The location and type of proxy services if required4. When prompted with Are proxy services required to reach the connection portal? enter no.5. Confirm the network parameters. A list of SP rescue files appears from the CP.6. Select the file you want to use as a rescue file, and then follow the prompts to complete the

process.

Using the CP to Restore SP Mode Settings for the SP 4.1 Release 99

7. Log in to the SP and verify that the SP settings were recovered.


7 Using the Secure Service Collector Server to RestoreSettings From a Rescue File

This chapter describes how to use the Secure Service Collector to restore the settings of a ServiceProcessor from a rescue file.

NOTE: Before performing the SP MOB, always refer to the Systems Assurance form for detailsof the customer network setting requirements.Consult with the customer and HP 3PAR Support before changing the transport mode.

Using the Secure Service Collector to Restore Secure Network ModeSettings for the SP 2.4.1 Release

1. After the Service Processor reboots to the login prompt, log in as the root user.2. The Moment of Birth (MOB) process starts automatically. Type yes, and then press ENTER to

configure the SP.





3. Type no to indicate that the site is not secured.



no

CAUTION: Answering yes restricts the SP from accessing the public Internet to communicatewith another host. To permit communication access, the SP requires a rebuild.





1 ==> SP Mode where inbound/outbound access is via ssh session and control is via the Customer Controlled Access (CCA) setting. 2 ==> Secure Network Mode where inbound/outbound access

Using the Secure Service Collector to Restore Secure Network Mode Settings for the SP 2.4.1 Release 101

is via https and is controlled by the 3PAR Secure Service Agent (SSAgent).



5. At the question prompt, select option 2, Restore from a backup file.



NOTE: A previously saved SP rescue file can be transferred to the new Service Processorfrom a CD or a serial-interface. If the CD is not available, use the serial-interface procedure.

6. Answer the MOB questions, type 1 for Rescue file for SPXXXXX, and then press ENTER.







To be able to retrieve a RESCUE file for this 3PAR Secure Service Agentvia ethernet, you need the following information:Pre 1) The domain name for this network 2) The IP address to assign to this SSAgent 3) The network mask for this subnet 4) The IP address of the gateway to access the public network 5) The IP address(s) of the Domain Name Server(s) for this network (if used) 6) The name/address and port of the 3PAR Secure Service Policy Manager 7) The location, type and authentication id/password of proxy services (if required for the 3PAR Secure Service Collector Server and/or the 3PAR Secure Service Policy Manager.)

Additionally, the backup file MUST ALREADY have been queued for downloadto Custodian CP00000, to directory /sp/tmp, from the 3PAR Secure Service Collector Server.

102 Using the Secure Service Collector Server to Restore Settings From a Rescue File

Enter X to cancel, else just press ENTER to continue.

NOTE: The following steps require SP network setting information.


Please enter the IPv4 address for the public network interface [?]: <static.IPv4.address>

9. Press ENTER to accept the default subnet mask or type an alternate subnet mask for the SP,and then press ENTER.



Please enter the IPv4 address of a default gateway, or 'none' [<static.IPv4.address>]:<default.gateway.address>

11. Type the IPv4 address of the Domain Name Server (DNS) or none if DNS support is notrequired.

Please enter the IPv4 address (or blank separated list of addresses) of the Domain Name Server(s) or 'none' if there will not be any DNS support: [?]:

12. Type yes to confirm that the data is correct.


The Host Name is: DoingRestore - Domain name: none - Public IP address: <static.IP.address> - Netmask: <default.netmask.address> - Gateway: <default.gateway.address>

DNS server(s): none

Is this data correct? (yes or no)? [yes]yes

13. Type 1 for AutoNegotiate, and then press ENTER to select default network Ethernet speedsetting.

Select eth0 interface speed


eth0 interface using driver 'e1000'


Speed: 1000FD (via AutoNegotiate) Link up: YES

Possible speed settings: 1 ==> AutoNegotiate 2 ==> 10FD 3 ==> 10HD 4 ==> 100FD 5 ==> 100HD 6 ==> 1000FD

X ==> Return without making any change

Please enter your selection (1-6 or X) [X]:10:49:29 Reply=''

Ping of localhost successful. Ping of public interface (10.112.132.184) successful.

Press the ENTER key to continue.

14. Press ENTER to continue after communication is successful.15. If HP 3PAR Policy Manager is not activated, type no, press ENTER, and then skip to step 19.16. Type the hostname or IP address of the HP 3PAR Policy Manager, and then press ENTER.

Please enter the hostname or I/P address of the 3PAR Secure Service Policy Manager [?]:<static.IP.address>

17. Press ENTER to accept the default port number, or type an alternate port number.

Please enter the port number on which to contact <static.IP.address> [8080]:

18. Type no to not require a proxy server address, press ENTER, and then skip to step 20. Torequire a proxy server, type yes to continue with the proxy server settings.

Will a proxy server be required to connect to 192.168.101.33? (yes or no) [no]:

NOTE: Typing yes to require a proxy server results in a series of prompts for proxy type,address, port, and ID and password. When these prompts are complete, continue to step 20.

19. Type yes, and then press ENTER to permit remote access to the Service Processor.

Remote access to this Service Processor would normally be controlledby the 3PAR Secure Service Policy Manager. Since there will not be one, the ability toremotely access this SP will be controlled by a configuration setting of the local SSAgent.

Will remote access to this Service Processor be allowed (yes or no)? [yes]: yes


3PAR Secure Service Policy Manager - Name/address: none


- Remote access: Allowed


Bypassing 3PAR Secure Service Policy Manager connectivity test during restore processing.


21. Type 1 for Production, and then press ENTER to permit HP 3PAR Secure Service CollectorServer to connect to the SSAgent.

3PAR Secure Service Agent Moment of Birth - rebuild serial SP09114

3PAR Secure Service Collector Server Parameters


To which 3PAR Secure Service Collector Server should this SSAgent connect?

1 ==> Production OTHER ==> 3PAR Internal testing (not for customer sites!)

Please enter your selection [1]:1

22. Type no, and then press ENTER to not require connection to a proxy server. To require a proxyserver, type yes to continue with the proxy server settings.

Will a proxy server be required to connect to the 3PAR Secure Service Collector Server? (yes or no) [no]:no

NOTE: Typing yes to require a proxy server results in a series of prompts for proxy type,address, port, and ID and password. When the prompts are complete, continue to step 23.


3PAR Secure Service Collector Server - Name/address: Production - Proxy: none

Is this data correct? (yes or no)? [yes]yes10:50:22 Reply='yes'

Bypassing agent ping test during restore processing.


10:50:24 Reply=''

Starting the SSAgent agent. It may take about 5 minutes for the agent to syncronize


with the 3PAR Secure Service Collector Server and download the backup file that has been staged for it. ... SSAgent agent has started ... SSAgent agent is initialized... ... SSAgent is registered with the 3PAR Secure Service Collector Server............................................................Successful download of the rescue package.






X ==> None of the above. Cancel and Exit

25. Verify the recovered files, type y, and then press ENTER to confirm recovery of the rescue file.











30. Type yes, and then press ENTER to verify the date and time indicated.





31. Monitor the system while the Service Processor uses the site key. When the systemcommunications configuration is complete, the following message appears:


Rebooting....

The Service Processor automatically restarts.


Rebooting....

Using the Secure Service Collector to Restore Secure Network ModeSettings for the SP 2.4.1 MU1 Release

1. After the Service Processor reboots to the login prompt, log in as the root user.

Using the Secure Service Collector to Restore Secure Network Mode Settings for the SP 2.4.1 MU1 Release 107

2. The Moment of Birth (MOB) process starts automatically. Type yes, and then press ENTER toconfigure the SP.








no










5. At the question prompt, select option 2 for Restore from a backup file.




NOTE: A previously saved SP rescue file can be transferred to the new Service Processorfrom a CD or serial-interface. If the CD is not available, use the serial-interface procedure.



Enter the SPID of the SP that is being replaced [SPXXXXX]: SPXXXXX




Select the location of the backup file that you wish to use for this rebuild: 3PAR Secure Service Collector Server 1 ==> RESCUE file for SPXXXXX (being rebuilt) staged for download to CP00000
















13. Type the IP address of the Domain Name Server (DNS) or none if DNS support is not required.





DNS server(s): none





eth0 interface using driver 'e1000' Speed: 1000FD (via AutoNegotiate) Link up: YES

Possible speed settings: 1 ==> AutoNegotiate


2 ==> 10FD 3 ==> 10HD 4 ==> 100FD 5 ==> 100HD 6 ==> 1000FD
















3PAR Secure Service Policy Manager - Name/address: none - Remote access: Allowed




















10:50:24 Reply=''

Starting the SSAgent agent. It may take about 5 minutes for the agent to syncronize with the 3PAR Secure Service Collector Server and download the backup file that has been staged for it. ... SSAgent agent has started ... SSAgent agent is initialized...


... SSAgent is registered with the 3PAR Secure Service Collector Server............................................................Successful download of the rescue package.

























Rebooting....



Rebooting....



configure the SP.









no






1 ==> SP Mode where inbound/outbound access is via ssh session and control is via the Customer Controlled Access (CCA) setting. 2 ==> Secure Network Mode where inbound/outbound access is via https and is controlled by the 3PAR Secure Service Agent (SSAgent).



5. At the question prompt, select option 2, Restore from a backup file.



NOTE: A previously saved SP rescue file can be transferred to the new Service Processorfrom a CD or serial-interface. If the CD is not available, use the serial-interface procedure.






























DNS server(s): none






Possible speed settings: 1 ==> AutoNegotiate 2 ==> 10FD 3 ==> 10HD 4 ==> 100FD


5 ==> 100HD 6 ==> 1000FD







19. Press ENTER to accept the default port number or type an alternate port number.





























10:50:24 Reply=''

Starting the SSAgent agent. It may take about 5 minutes for the agent to syncronize with the 3PAR Secure Service Collector Server and download the backup file that has been staged for it. ... SSAgent agent has started ... SSAgent agent is initialized... ... SSAgent is registered with the 3PAR Secure Service Collector Server............................................................Successful download of the rescue package.


























Rebooting....



Rebooting....



configure the SP.










no






1 ==> SP Mode where inbound/outbound access is via ssh session and control is via the Customer Controlled Access (CCA) setting. 2 ==> Secure Network Mode where inbound/outbound access is via https and is controlled by the 3PAR Secure Service Agent (SSAgent).



5. At the question prompt, select option 2 for Restore from a backup file.



NOTE: A previously saved SP rescue file can be transferred to the new Service Processorfrom a CD or a serial-interface. If the CD is not available, use the serial-interface procedure.






























DNS server(s): none






Possible speed settings: 1 ==> AutoNegotiate 2 ==> 10FD 3 ==> 10HD 4 ==> 100FD 5 ==> 100HD 6 ==> 1000FD










20. Type no to indicate that a proxy server address is not required, press ENTER, and then skipto step 22. To require a proxy server, type yes to continue with the proxy server settings.


NOTE: Typing yes to require a proxy server results in a series of prompts for proxy type,address, port, and ID and password. When this process is complete, continue to step 22.

















24. Type no, and then press ENTER to indicate that connection to a proxy server is not required.To require a proxy server, type yes to continue with the proxy server settings.


NOTE: Typing yes to require a proxy server results in a series of prompts for proxy type,address, port, and ID and password. When the prompts are complete, continue to step 25.






10:50:24 Reply=''

Starting the SSAgent agent. It may take about 5 minutes for the agent to syncronize with the 3PAR Secure Service Collector Server and download the backup file that has been staged for it. ... SSAgent agent has started ... SSAgent agent is initialized... ... SSAgent is registered with the 3PAR Secure Service Collector Server............................................................Successful download of the rescue package.


























Rebooting....



Rebooting....


8 Installing HP 3PAR Operating System FilesThis chapter describes how to install HP 3PAR OS files and add an HP 3PAR StoreServ Storagesystem after rebuilding a Service Processor.


Verifying HP 3PAR Operating System FilesAfter completing the rebuild of the SP software, HP 3PAR OS files must first be installed on the SPin order to communicate and add an HP 3PAR Storage system.Determine the HP 3PAR Operating System software version by referring to past SP or systemconfiguration files or by connecting the maintenance PC to the controller node to establish a CLIinteractive session before installing HP 3PAR OS files.

NOTE: If necessary, contact HP 3PAR Support Center for additional support relating to past SPor system configuration information.

To connect the maintenance PC to a controller node:1. Insert a standard Category 5 cable into the maintenance port of the controller node.

NOTE: A cable with adapter (P/N 180-0055) should be connected to the SP. Disconnectthe Ethernet cable from the RJ-45 to DB-9 adapter attached to the SP (P/N 180-0059).

NOTE: For more information about connecting the maintenance PC to a controller node,refer to the applicable HP 3PAR Storage system maintenance manual.

2. Log in to the SP and establish a CLI interactive session with the connecting controller node.3. Issue the showversion -b command to verify the current HP 3PAR OS version.

root@lnodec64:~# showversion -bRelease version 2.3.1.286 (MU3)Patches: None

Component Name Version CLI Server 2.3.1.238CLI Client 2.3.1.238System Manager 2.3.1.238Kernel 2.3.1.238TPD Kernel Code 2.3.1.238

4. After verifying the HP 3PAR OS version, issue the exit command to log out of the CLI session,and then continue to install the HP 3PAR OS files.

Installing HP 3PAR OS filesThe release of SP 2.4.1 or later versions requires you to install HP 3PAR OS onto the SP afterrebuilding the software.

CAUTION: Only use the distribution CDs or DVDs that are included in the rebuild kit to installsoftware onto the SP. Using other HP 3PAR OS CDs or DVDs may cause the SP to revert to anincorrect version.

To install the HP 3PAR OS files onto the SP:1. Insert the HP 3PAR OS Release Distribution CD or DVD into the SP media drive.

Verifying HP 3PAR Operating System Files 129

2. Log in to the SP as spvar (password prompted).3. From the SPMAINT main menu, type 1 for SP Control/Status.4. Type 16 for Maintain SP Software.5. Type 1 for Update SP Software Revision.

130 Installing HP 3PAR Operating System Files

6. Select the CDROM option to install the inserted CD or DVD, and then press ENTER.

NOTE: The following subset of instructions for step 6 applies only to the release of the SP2.4.1.GA-23 kit.The following HP 3PAR OS Release CDs that contain subdirectories may cause impropermounting of the CD:

• HP 3PAR OS Release 2.3.1. Distribution (2.3.1-GA, 2.3.1-MU1, P03, P04, P05, P97)

• HP 3PAR OS Release 2.3.1 P09 + P10

If the CDROM option fails when mounting the above HP 3PAR OS 2.3.1 CDs, continue withthe step 6 subset instructions. If you do not encounter problems mounting the CD, continue tostep 7.

Standby while /mnt/cdrom is validated. Depending uponthe size and complexity of the distribution, this may takesome time to complete!! Please be patient...Mounting CDROM...ls: /mnt/cdrom/spinstaller: No such file or directory/mnt/cdrom is not a valid update directoryMounting CDROM.../mnt/cdrom is not a valid update directory

due to the above error we cannot continue!!

Press <enter/return> to continue

a. Press ENTER to continue to the previous menu.b. Type 0 to enter an unlisted location, and then press ENTER.

SPXXXXX

1.16.1.ARCVSEL SP software selection

Locally cached software levels

1 ==> 2.4.1.GA-23.001 2 ==> 2.4.1.GA-29 3 ==> CDROM 4 ==> REVERT

select 0 to enter an unlisted (local or network) location or to quit

Please indicate the update location to use0

c. Enter a directory to specify a location from the applicable HP 3PAR OS CD, and thentype y to install:• /mnt/cdrom/TPDdist-2.3.1.GA-7 (includes TPD 2.3.1.-GA, 2.3.1-MU1, P03,

P04 or P97)• /mnt/cdrom/TPDdist-2.3.1.05 (P05)

• /mnt/cdrom/TPDpatch-2.3.1.09 (P09)

• /mnt/cdrom/TPDpatch-2.3.1.10 (P10)

Installing HP 3PAR OS files 131

SPXXXXX

1.16.1.OTHLOC SP Update Unlisted location 3PAR Service Processor Menu

Transfer media: ethernet Transfer status: Ok

SP Software Selection


Please enter the full path name of the SP software update location

If on remote machine enter hostname/IPaddress:directory - OR - Type QUIT to abort:

/mnt/cdrom/TPDdist-2.3.1.GA-710:02:50 Reply='/mnt/cdrom/TPDdist-2.3.1.GA-7'

Standby while /mnt/cdrom/TPDdist-2.3.1.GA-7 is validated. Depending uponthe size and complexity of the distribution, this may takesome time to complete!! Please be patient...Mounting CDROM... tpdSPInFormOS2.3.1.208-2.3.1.208-30.i386.rpm tpdSPInFormOS2.3.1.238-2.3.1.238-43.i386.rpm tpdSPpatchTPD.2.3.1.03-2.3.1.03.i386.rpm tpdSPpatchTPD.2.3.1.04-2.3.1.04.i386.rpm tpdSPpatchTPD.2.3.1.97-2.3.1.97.i386.rpm

Do You wish to update the SP from /mnt/cdrom/TPDdist-2.3.1.GA-7?(y or n)

After the update is complete, skip to step 8.

NOTE: The duration of the installation process is approximately five minutes.

7. When prompted to update the SP, verify that the software version is correct, type y, and thenpress ENTER to continue with the update process.

Mounting CDROM...

tpdSPInFormOS2.3.1.208-2.3.1.208-30.i386.rpm tpdSPInFormOS2.3.1.238-2.3.1.238-43.i386.rpm tpdSPpatchTPD.2.3.1.03-2.3.1.03.i386.rpm tpdSPpatchTPD.2.3.1.04-2.3.1.04.i386.rpm

Do You wish to update the SP from /mnt/cdrom?(y or n) y

8. When the installation process finishes, the SPMAINT main menu reappears. To verify thecurrent software versions after installation, type 1 for SP Control/Status.

1 SP Main 3PAR Service Processor Menu

Transfer media: ethernet Transfer status: Ok



1 ==> SP Control/Status 2 ==> Network Configuration 3 ==> InServ Configuration Management 4 ==> InServ Product Maintenance 5 ==> Local Notification Configuration 6 ==> Site Authentication Key Manipulation 7 ==> Interactive CLI for an InServ

X Exit1

9. Type 1 for Display SP Version to verify that the installation is accurate, and then press ENTER.

1.1 Display SP Version

SP Software Version

SP-2.4.1.GA-19

SP Base Image Version: 3.1-6SP Version: 2.4.1.GA-23SP Patches: InFormOS release (2.3.1): 2.3.1.208 2.3.1.238InFormOS patches (2.3.1): 03 04More detail is available in the latest SPLOR or spconfig data.


Continue to “Adding an HP 3PAR StoreServ Storage System to the Service Processor” (page 133).

Adding an HP 3PAR StoreServ Storage System to the Service ProcessorAfter successfully installing the HP 3PAR OS files, the systems must be added to the SP. Addingthe system permits the SP to communicate, service, and monitor the health of the storage system.


1. Connect the maintenance PC to the Service Processor.2. If necessary, log in to the Service Processor maintenance interface.3. Type 3 for InServ Configuration Management, and then press ENTER.

SPXXXXX

1 SP Main 3PAR Service Processor Menu

Transfer media: ethernet Transfer status: No transfer yet


1 ==> SP Control/Status 2 ==> Network Configuration 3 ==> InServ Configuration Management 4 ==> InServ Product Maintenance 5 ==> Local Notification Configuration 6 ==> Site Authentication Key Manipulation 7 ==> Interactive CLI for an InServ

Adding an HP 3PAR StoreServ Storage System to the Service Processor 133

X Exit3

4. Type 2, and then press ENTER to add a new system.

SP - InServ Configuration Manipulation


1 ==> Display InServ information 2 ==> Add a new InServ 3 ==> Modify an InServ config parameters 4 ==> Remove an InServ

X Return to the previous menu2

5. Type the static IP address of the system, and then press ENTER to add.

SP - InServ Configuration Manipulation


Please enter the IP address of the InServ you wish to add -OR - Enter QUIT to abort:<static.ip.address>

NOTE: If the automatic add operation fails, exit from the process, and then check the SPsoftware version for compatibility. Update the SP with the correct HP 3PAR OS version beforeadding additional clusters.


6. After successfully adding the system, press ENTER to return to the SP menu.

Adding <static.ip.address> to firewall rules on interface eth0 If you see any Password: prompts during this process it is an indication that the nodes in the InServ have NOT been properly configured!! DO NOT CONTINUE IF THIS IS THE CASE! Contact 3PAR technical support!

communicating with <static.ip.address> using base key... base key ok interrogating <static.ip.address> for version number... Version 2.4.1.GA-x reported on <static.ip.address> retrieving system data for <static.ip.address> ...

3PAR system name <InServ Name> found for <static.ip.address> SYSID <InServ Name> found for <static.ip.address> serial number <InServ serial #>found for <static.ip.address> Writing configuration file for <static.ip.address>... verifying / adding cli service ids...

attempting to force current keys onto node...

replaced key on node 0 of cluster <InServ Name>

replaced key on node 0 of cluster <InServ Name> in altroot

replaced key on node 1 of cluster <InServ Name>

replaced key on node 1 of cluster <InServ Name> in altroot

Adding InServ to NTP configuration... creating required file structures... adding InServ to SP database... Config complete for <static.ip.address>..Starting 'spcollect' tasks for InServ <InServ Name>Starting 'spevent' task for InServ <InServ Name>InServ add complete


Adding an HP 3PAR StoreServ Storage System to the Service Processor 135

9 Restoring the Virtual SPThe HP 3PAR Service Processor (SP) is available in both physical and virtual versions for the SP4.1 release. An advantage of the virtual SP (VSP) is the ability to take snapshots that you can thenuse to restore the virtual SP to a previous state if needed. For this reason, a good practice is totake a snapshot after deploying and installing a virtual SP.You can also rebuild by using the original OVF file or a newer OVF file that contains all currentpatches for the SP.

IMPORTANT: When you deploy an SP, you must add all applicable HP 3PAR OS and SP patchesbefore you attach an HP 3PAR StoreServ Storage System to the SP.

To restore the virtual SP by using a snapshot:1. In the VMware vSphere Client, right-click your virtual SP, point to Snapshot, and then click

Snapshot Manager.2. The hierarchy that appears in the left navigation pane shows the virtual SP snapshots that have

been taken. Select the snapshot that you want to restore, and then click Go to.3. When you are prompted to revert to the snapshot that you selected, click Yes.

WARNING! Do not install the VSP on the same StoreServ 7000 array because it may lead tothe inability of properly managing the array when connectivity to the storage is unavailable.Provision the VSP on a VMware server and ensure the VSP uses the local boot disk of the assignedVMware server and does not boot from the StoreServ 7000 LUNs.

CAUTION: VMware vMotion is not a supported application. Do not use vMotion to migrate theVSP from one physical server to another. Using vMotion may cause communication failure andinterrupt system service.

136 Restoring the Virtual SP

10 Support and Other ResourcesContacting HP

For worldwide technical support information, see the HP support website:http://www.hp.com/support

Before contacting HP, collect the following information:

• Product model names and numbers

• Technical support registration number or Service Agreement ID (if applicable)

• Product serial numbers

• Error messages

• Operating system type and revision level

• Detailed questionsSpecify the type of support you are requesting:

Support requestHP 3PAR storage system

StoreServ 7000 StorageHP 3PAR StoreServ 7200, 7400, and 7450 Storagesystems

3PAR or 3PAR StorageHP 3PAR StoreServ 10000 Storage systemsHP 3PAR T-Class storage systemsHP 3PAR F-Class storage systems

HP 3PAR documentation

See:For information about:

The Single Point of Connectivity Knowledge for HPStorage Products (SPOCK) website:

Supported hardware and software platforms

http://www.hp.com/storage/spock

The HP 3PAR StoreServ Storage site:Locating HP 3PAR documentshttp://www.hp.com/go/3parTo access HP 3PAR documents, click the Support link foryour product.

HP 3PAR storage system software

HP 3PAR StoreServ Storage Concepts GuideStorage concepts and terminology

HP 3PAR Management Console User's GuideUsing the HP 3PAR Management Console (GUI) to configureand administer HP 3PAR storage systems

HP 3PAR Command Line Interface Administrator’sManual

Using the HP 3PAR CLI to configure and administer storagesystems

HP 3PAR Command Line Interface ReferenceCLI commands

HP 3PAR System Reporter Software User's GuideAnalyzing system performance

HP 3PAR Host Explorer User’s GuideInstalling and maintaining the Host Explorer agent in orderto manage host configuration and connectivity information

HP 3PAR CIM API Programming ReferenceCreating applications compliant with the Common InformationModel (CIM) to manage HP 3PAR storage systems

Contacting HP 137

http://www.hp.com/support

http://www.hp.com/storage/spock

http://www.hp.com/go/3par


HP 3PAR-to-3PAR Storage Peer Motion GuideMigrating data from one HP 3PAR storage system to another

HP 3PAR Secure Service Custodian Configuration UtilityReference

Configuring the Secure Service Custodian server in order tomonitor and control HP 3PAR storage systems

HP 3PAR Remote Copy Software User’s GuideUsing the CLI to configure and manage HP 3PAR RemoteCopy

HP 3PAR Upgrade Pre-Planning GuideUpdating HP 3PAR operating systems

HP 3PAR F-Class, T-Class, and StoreServ 10000 StorageTroubleshooting Guide

Identifying storage system components, troubleshootinginformation, and detailed alert information

HP 3PAR Policy Server Installation and Setup GuideInstalling, configuring, and maintaining the HP 3PAR PolicyServer HP 3PAR Policy Server Administration Guide

138 Support and Other Resources


Planning for HP 3PAR storage system setupHardware specifications, installation considerations, power requirements, networking options, and cabling information

for HP 3PAR storage systems

HP 3PAR StoreServ 7000 Storage Site Planning ManualHP 3PAR 7200, 7400, and 7450 storage systemsHP 3PAR StoreServ 7450 Storage Site Planning Manual

HP 3PAR StoreServ 10000 Storage Physical PlanningManual

HP 3PAR 10000 storage systems

HP 3PAR StoreServ 10000 Storage Third-Party RackPhysical Planning Manual

Installing and maintaining HP 3PAR 7200, 7400, and 7450 storage systems

HP 3PAR StoreServ 7000 Storage Installation GuideInstalling 7200, 7400, and 7450 storage systems andinitializing the Service Processor HP 3PAR StoreServ 7450 Storage Installation Guide

HP 3PAR StoreServ 7000 Storage SmartStart SoftwareUser’s Guide

HP 3PAR StoreServ 7000 Storage Service GuideMaintaining, servicing, and upgrading 7200, 7400, and7450 storage systems HP 3PAR StoreServ 7450 Storage Service Guide

HP 3PAR StoreServ 7000 Storage Troubleshooting GuideTroubleshooting 7200, 7400, and 7450 storage systemsHP 3PAR StoreServ 7450 Storage Troubleshooting Guide

HP 3PAR Service Processor Software User GuideMaintaining the Service ProcessorHP 3PAR Service Processor Onsite Customer Care(SPOCC) User's Guide

HP 3PAR host application solutions

HP 3PAR Recovery Manager Software for Oracle User'sGuide

Backing up Oracle databases and using backups for disasterrecovery

HP 3PAR Recovery Manager Software for MicrosoftExchange 2007 and 2010 User's Guide

Backing up Exchange databases and using backups fordisaster recovery

HP 3PAR Recovery Manager Software for Microsoft SQLServer User’s Guide

Backing up SQL databases and using backups for disasterrecovery

HP 3PAR Management Plug-in and Recovery ManagerSoftware for VMware vSphere User's Guide

Backing up VMware databases and using backups fordisaster recovery

HP 3PAR VSS Provider Software for Microsoft WindowsUser's Guide

Installing and using the HP 3PAR VSS (Volume Shadow CopyService) Provider software for Microsoft Windows

HP 3PAR Storage Replication Adapter for VMwarevCenter Site Recovery Manager Implementation Guide

Best practices for setting up the Storage Replication Adapterfor VMware vCenter

HP 3PAR Storage Replication Adapter for VMwarevCenter Site Recovery Manager Troubleshooting Guide

Troubleshooting the Storage Replication Adapter for VMwarevCenter Site Recovery Manager

HP 3PAR VAAI Plug-in Software for VMware vSphereUser's Guide

Installing and using vSphere Storage APIs for ArrayIntegration (VAAI) plug-in software for VMware vSphere

Servicing HP 3PAR storage systems


Maintaining the HP 3PAR Service Processor

HP 3PAR documentation 139

HP 3PAR Service Processor Software User Guide: ServiceEdition

Initializing and using the Service Processor

HP 3PAR Service Processor Software UpgradeInstructions: Service Edition

Upgrading the Service Processor

HP 3PAR Service Processor Troubleshooting Guide:Service Edition

Troubleshooting the Service Processor

Remotely servicing all storage systems

HP 3PAR Secure Service Collector Remote OperationsGuide

Remotely servicing HP 3PAR storage systems

Servicing 7200 and 7400 storage systems

HP 3PAR StoreServ 7000 Storage Service Guide: ServiceEdition

Maintaining, servicing, and upgrading 7200 and 7400storage systems

HP 3PAR StoreServ 7000 Storage TroubleshootingGuide: Service Edition

Troubleshooting 7200 and 7400 storage systems

Servicing 10000 storage systems

HP 3PAR StoreServ 10000 Storage Installation Checklist(for HP 3PAR Cabinets): Service Edition

Using the Installation Checklist

HP 3PAR StoreServ 10000 Storage Upgrade Guide:Service Edition

Upgrading 10000 storage systems

HP 3PAR StoreServ 10000 Storage MaintenanceManual: Service Edition

Maintaining 10000 storage systems

HP 3PAR StoreServ 10000 Storage Installation andDeinstallation Guide: Service Edition

Installing and uninstalling 10000 storage systems

Servicing T-Class storage systems

HP 3PAR T-Class Storage System Installation Checklist(for HP 3PAR Cabinets): Service Edition


HP 3PAR T-Class Storage System Upgrade Guide:Service Edition

Upgrading T-Class storage systems

HP 3PAR T-Class Storage System Maintenance Manual:Service Edition

Maintaining T-Class storage systems

HP 3PAR T-Class Installation and Deinstallation Guide:Service Edition

Installing and uninstalling the T-Class storage system

Servicing F-Class storage systems

HP 3PAR F-Class Storage System Installation Checklist(for HP 3PAR Cabinets): Service Edition


HP 3PAR F-Class Storage System Upgrades Guide:Service Edition

Upgrading F-Class storage systems

HP 3PAR F-Class Storage System Maintenance Manual:Service Edition

Maintaining F-Class storage systems

HP 3PAR F-Class Storage System Installation andDeinstallation Guide: Service Edition

Installing and uninstalling the F-Class storage system

140 Support and Other Resources

Typographic conventionsTable 3 Document conventions

ElementConvention

Bold text • Keys that you press

• Text you typed into a GUI element, such as a text box

• GUI elements that you click or select, such as menu items, buttons,and so on

Monospace text • File and directory names

• System output

• Code

• Commands, their arguments, and argument values

<Monospace text in angle brackets> • Code variables

• Command variables

Bold monospace text • Commands you enter into a command line interface

• System output emphasized for scannability

WARNING! Indicates that failure to follow directions could result in bodily harm or death, or inirreversible damage to data or to the operating system.

CAUTION: Indicates that failure to follow directions could result in damage to equipment or data.

NOTE: Provides additional information.

RequiredIndicates that a procedure must be followed as directed in order to achieve a functional andsupported implementation based on testing at HP.

HP 3PAR branding information• The server previously referred to as the "InServ" is now referred to as the "HP 3PAR StoreServ

Storage system."• The operating system previously referred to as the "InForm OS" is now referred to as the "HP

3PAR OS."• The user interface previously referred to as the "InForm Management Console (IMC)" is now

referred to as the "HP 3PAR Management Console."• All products previously referred to as “3PAR” products are now referred to as "HP 3PAR"

products.

Typographic conventions 141

11 Documentation feedbackHP is committed to providing documentation that meets your needs. To help us improve thedocumentation, send any errors, suggestions, or comments to Documentation Feedback([email protected]). Include the document title and part number, version number, or the URLwhen submitting your feedback.

142 Documentation feedback

mailto:[email protected]

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