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Dialogic Media Gateway Installation and Configuration
Integration Note
This document is intended to detail a typical installation and
configuration of the Dialogic 1000 Media Gateway Series (DMG1000)
when used to interface between a PBX and the 3CX system.
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The Fax IP Transport Mode will need to be altered based on the
type of fax desired (G.711 passthrough or T.38)
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This screenshot shows a SIP phone and the Gateway registered
with 3CX. In order to get the Gateway to show as registered with
3CX, a call will need to be placed from either direction (SIP or
TDM); just in case the registration timer on the Gateway is set to
something high (greater than 15 seconds or so).
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The Gateway Hostname or IP should be the IP address of the
DMG1000. The port number should be the standard 5060 (should match
the port number used on the Gateway as seen later). Set the
registration setting to Nothing so authentication is not required
by 3CX for the Gateway when the Gateway comes online with 3CX.
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The Source Identification section can either be set to Match Any
Fields, or Match All Fields (shown here) with the values as set
above. The Custom Value is set to the IP address and port number of
the DMG1000 (if Match All Fields is selected). For the Outbound
Parameters section all defaults are taken.
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All defaults taken for the inbound and outbound parameters. If
fax is desired, un-check the PBX Delivers Audio checkbox under the
Other Options section.
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The password entered here for the extension should match the
password entered for the SIP phone when SIP phone configuration is
performed.
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The IP address of the Gateway will be entered in the
Provisioning section, under the Select Interface drop-down.
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The Gateway will be added as a PSTN.
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Set the inbound and outbound routes to be the extension, not the
voicemail box.
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For Authentication of the TDM phone, just mimic the extension.
Under the Other Options section, both the Internal Number and
Outbound Caller ID should be set to a dummy number (10000 in this
case). This number is for internal routing within 3CX only, and
does not have to match any PBX dial plan.
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Under the Apply these rules, section, the Prefix should be set
to either the digit that is used to access the TDM side (in this
case, 3), or 0-9 or 0,1,2,3,4,5,6,7,8,9 for allowing all TDM calls
to route. Under the Make Outbound Calls on section, select the
Gateway name configured previously in the Route 1 drop-down and set
the Strip Digits to 0.
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Set the port number to be the same port number configured within
the DMG1000 (seen above).
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Initial Issue: Cannot get the Gateway to register with 3CX
Corrective Action: Disable the registration from with the
Gateway (VoIP | General) Uncheck the registration setting from
within 3CX (Lines | Manage |
Gateway/Provider | Registration Settings) Second Issue:
Cannot register PingTel or sipxphone Corrective Action:
Some SIP phones will not authenticate during registration, so
dont use those phones (using x lite as the soft SIP phone)
Third Issue:
Can place calls from SIP phone ([email protected]) to TDM
([email protected]), but not TDM to the SIP phone
Corrective Action: Needed to re-configure the gateway setup in
3CX.
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rights. 05-2667-001 11/08
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