“ACKNOWLEGEMENT” y the Grace of Allah and the utmost efforts of our group members , which are Rana Muhammad Hassan, Imtiaz Karim,Ahmad Hasan,Asia Ramzan andAmmaraFarooqwe are now able to accomplish our project well within the time frame. Our efforts in project were never be able to give us this fruitful report without the help of certain individuals. At this moment, we would like to accomplish those individuals who have helped us a lot, so that we could make and complete our website and final report within limited time. First of all we would like to pay special thanks to our devoted tea che r Prof. Amir Awan, that if he wouldn’t have given us this project, we wouldn’t be abl e to eplore the E-commerce. E - COMMERCE B
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!e have a large network of masters, craftsmen, weavers, designers, dyers and
finishers keep a close watch on all steps of manufacturing from spinning of yarn
to wool, dying, designing, weaving and finishing. 3treme care is taken to ensure
that every piece is a perfect piece, free of defects and blemishes.
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Our *ahore Oriental +ugs consists of the finest %uality rugs made by (akistani
master weavers, who have passed down the skill from generation to generation
since the #ogul rule of the ndian subcontinent in the -th century. For this
reason, they are also often referred to as #ogul rugs. 'he materials used in theserugs are top %uality " most of them use -//0 1ew 2ealand worsted wool for the
pile, and many have silk fields or highlights of silk.
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!e attach special importance to colors and choose only those in fashion at a
given time. Our colors are always fast and have special sheen. n response to
market demands we always introduced new designs and colors.
&ecurity is probably one of the most significant concerns for both the shopperand the retailer during an online transaction. n reality an online transaction isprobably more secure than a card transaction in a shop or conducted over thetelephone or by fa, as the information transmitted online is highly encryptedusing complicated logarithm combinations. 'o ensure the security we at'ahore #rienta( Ru)s do not saDe the credit card numers in ourdataase, and we use the third party payment processing system of !orld(ay.com and (ay(al.com
At *ahore Oriental +ugs, we process your order re%uest 8before the paymentpage; on &&* &ecure server. 'he privacy of communications between you 8your browser; and our servers is ensured via encryption. 3ncryption scramblesmessages echanged between your browser and our online secure server.3ncryption makes it impossible for unauthori4ed people to view informationtraveling between computers, it is therefore very unlikely that anyone read thispage as it traveled across the network.
!here are two )enera( indications of a secured we &a)e
0 ChecB the we &a)e ,R'
1ormally, when browsing the web, the C+*s 8web page addresses; begin with theletters JJhttpJJ. Bowever, over a secure connection the address displayed should begin with htt&s " note the JJsJJ at the end
7 ChecB for the 'ocB icon
n order to ensure a connection is secure, your browser will inform you visually by displaying a lock in the status bar of your browser.*ocation of the imagei"nternet 3plorer 8bottom right corner;ii"1etscape 1avigator 8bottom left corner;.
'he *ahore Oriental +ugs payment system in association with !orld(ay.comuses a combination of both established and innovative techni%ues to ensure thesecurity and integrity of all sensitive data. Furthermore, our public web serversare certified by 'hawte, a public <ertificate Authority, ensuring that both theshopper and retailer can have confidence that nobody can impersonate !orld(ay
to obtain confidential information.
!ransaction Encr@&tion
'he transfer of the purchase details from the *ahore Oriental +ugs site to !orldpay are encapsulated using our own encrypted and digitally"signedprotocol. 'his uses a combination of standard methods such as (G(, +&A and#?@ to ensure that the information passed is secure and tamper"proof.
ecurit@ for the ho&&er
Any communication between the shopper and !orld(ay is also encrypted to themaimum strength supported by the shopperJs browser using '*& or -7: $it &&*.&hopper are also protected from fraudulent use of their card in a Kcard notpresentK environment, by their card issuers. 'he card issuers provides the rightfor shopper to dispute a transaction if the goods)services did not arrive or if thecard was used fraudulently.
%ata tora)e
?ata storage on !orld(ay systems, and the communication between !orld(ayand the worldwide banking networks, is regularly audited by the bankingauthorities to ensure a secure transaction environment. !e also ensure that westay up"to"date with the latest versions of any third"party code we use, andcontinually review our own proprietary code.
PriDac@
Lou should be assured that the information you provide during an onlinetransaction is treated confidentially, and not disclosed to a third party. *ahoreOriental +ugsJs payment processor !orld(ay has adopted a set of guidelines toprotect our usersJ privacy, which comply with the ?ata (rotection Act -66:. !edo not provide or sell your details to third parties unless you have specifically
re%uested that we do so, in order that these advertisers and)or third parties canoffer you information, goods and services that may be of interest to you.
Returns and Echan)es/
f you are not completely satisfied with your purchase our standard policy formerchandise returns is -9 days from date of receipt. +eturned items must be notused, original tags must be attached, the item must be returned in the product bo if delivered in one, and with no visible usage or damage. Lou must have a valid reason to return an item. !eJll be happy to echange or issue web site credit within this period. <ustomi4ed items and special orders are not returna(e orechan)ea(e. &hipping and handling are not refundable. (lease send back thepackage securely wrapped, via prepaid and insured mail. *ahore Oriental+ugs.com will not be held responsible for items lost or damaged during return
shipment 8from customer to *ahore Oriental +ugs;. +eturn shipment is theresponsibility of the customer and should be insured properly based on the valueof the contents. 'herefore, customers who wish to return a product should beconscious about which shipping company and method of shipment they choose,please remember that the returning shipping charges are paid by the customer,not by *ahore Oriental +ugs.
t is highly unlikely that a customer would receive damaged goods. All items areinspected prior to shipping. Bowever, in the unlikely event you do receive adamaged item, it must be returned within -9 days of receiving that item. 'his isnecessary in order to control our inventory. &hipped items to you may be
different in color, flavor or design from the presented on web, only in case if eactmatch is not available at that time, but the %uality)price would be same.
All items are shipped from (akistan, therefore they must be returned to our office
in (akistan.
(lease send the merchandise to
'ahore #rienta( Ru)s
A%%RE/ 012A NE+ C'#!H MARKE!3 M.A.4INNAH R#A%
!E'EPH#NE N#/ 5567-87-897919:---8050;7;
FA< N#/ 5567-87-==009=0
M#>I'E N#/ 5567-;55-818010;
<ontact our customer service department for return or echange. Our staff is
available during normal business hours, #onday to &aturday.