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Safety Attribute Inspection (SAI) Data Collection Tool
3.1.2 Crewmember Duties / Cabin Procedures (OP)
Revision#: 10 Revision Date: 09/30/2013
ELEMENT SUMMARY INFORMATION
Scope of Element:
Purpose (operator's responsibility): To ensure crewmember
(flight attendant and pilot) duties and responsibilities provide
for the safety of cabin occupants.
Objective (FAA oversight responsibility): To determine if the
operator's Crewmember Duties/Cabin Procedures process:
Meets all applicable requirements of Title 14 of the Code of the
Federal Regulations (14 CFR)
and FAA policies,
Incorporates the safety attributes, and Identifies any
shortfalls in the operator's Crewmember Duties/Cabin Procedures
process.
Specific Instructions:
This element is applicable to all passenger carrying operations
conducted with or without flight attendants.
This element is also applicable to the carriage of persons who
are not subject to passenger carrying requirements specified under
14 CFR part 121.583.
SUPPLEMENTAL INFORMATION
Regulatory Requirements:
A.003, Airplane Authorization 119.43, Certificate holder's duty
to maintain operations specifications.
121.135, Manual contents 121.137, Distribution and availability.
121.306, Portable electronic devices
121.309, Emergency equipment. 121.313, Miscellaneous equipment.
121.333, Supplemental oxygen for emergency descent and for first
aid; turbine engine powered
airplanes with pressurized cabins. 121.337, Protective breathing
equipment. 121.391, Flight attendants.
121.393, Crewmember requirements at stops where passengers
remain on board. 121.394, Flight attendant requirements during
passenger boarding and deplaning 121.397, Emergency and emergency
evacuation duties.
121.542, Flight crewmember duties. 121.549, Flying equipment.
121.570, Airplane evacuation capability. 121.571, Briefing
passengers before takeoff.
121.573, Briefing passengers: Extended overwater operations.
121.576, Retention of items of mass in passenger and crew
compartments. 121.577, Stowage of food, beverage, and passenger
service equipment during airplane
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movement on the surface, takeoff, and landing. 121.580,
Prohibition on interference with crewmembers. 121.582,
Miscellaneous equipment
121.583, Carriage of persons without compliance with the
passenger-carrying requirements of this part. 121.701, Maintenance
log: Aircraft.
121.1500, SFAR No. 111--Lavatory Oxygen Systems Related CFRs
& FAA Policy/Guidance :
Related CFRs:
Intentionally left blank
FAA Policy/Guidance:
FAA Order 8900.1, Volume 3, Chapter 23, Section 4
FAA Order 8900.1, Volume 3, Chapter 23, Section 5 FAA Order
8900.1, Volume 3, Chapter 23, Section 6 FAA Order 8900.1, Volume 3,
Chapter 33, Section 3
FAA Order 8900.1, Volume 3, Chapter 33, Section 4 FAA Order
8900.1, Volume 3, Chapter 33, Section 6 AC 120-48, Communication
and Coordination Between Flight Crewmembers and Flight
Attendants
AC 120-88, Preventing Injuries Caused by Turbulence AC 121-24,
Passenger Safety Information Briefing and Briefing Cards AC 121-33,
Emergency Medical Equipment
InFO 12013 Airworthiness Directive (AD) 2012-11-09 on Lavatory
Oxygen Installation
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SAI SECTION 1 - PROCEDURES ATTRIBUTE
Objective:
The questions in this section of the SAI will help verify that
the operator's documented procedures identify who, what, when,
where, and how those procedures are accomplished. These procedures
must allow all
personnel to perform their duties and responsibilities with a
high degree of safety. 14 CFR part 121.135(a)(1)
Tasks
The inspector shall accomplish the following tasks:
1 Review the information listed in the Supplemental Information
Section of this SAI.
2 Review the duties and responsibilities for management and
other personnel who accomplish the processes associated with this
element.
3 Review the documentation of the processes associated with this
element.
4 Review documented interfaces to identify interactions between
related processes, interactions within this element process, and
between one person, workgroup, or organization to another that
the operator uses to accomplish this process.
Questions
1.1 Do procedures identify how many flight attendants are
required on each passenger-carrying airplane type?
Yes
No, Explain
Not Applicable
Note(s):
The number of required flight attendants is determined by the
aircraft payload and seating capacity applying one of the
following:
For airplanes having a maximum payload capacity of more than
7,500
pounds and having a seating capacity of more than 9 but less
than 51
passengers, one flight attendant;
For airplanes having a maximum payload capacity of 7,500 pounds
or less and having a seating capacity of more than 19 but less than
51 passengers, one flight attendant;
For airplanes with a seating capacity of more than 50 but less
than 101 passengers, two flight attendants;
For airplanes with above a seating capacity of 100 passengers,
for each
unit (or part of a unit) of 50 passenger seats, two flight
attendants plus one additional flight attendant.
Updated: Rev # 10 on 09/30/2013
SRRs: A.003; 121.391(a); 121.391(b); 121.391(c)
Kind Of Question: Flag, Supplemental, Domestic
1.2 If applicable, do procedures specify that if the number of
flight attendants used
during the emergency evacuation demonstration were in excess of
those required by 121.391(a), that compliance with Operations
Specification A.003 is required of during flight operation?
Yes
No, Explain
Not Applicable
Note(s):
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The minimum number of flight attendants required by aircraft may
be determined by the number who performed the emergency evacuation
demonstration as reported on FAA Form 8430-1.
Updated: Rev # 3 on 12/03/2009
SRRs: A.003; 121.391(a); 121.391(b); 121.391(c)
Kind Of Question: Flag, Supplemental, Domestic
1.3 Do procedures require flight attendants during takeoff and
landing:
Be located as near as practicable to required floor level exits
and
uniformly distributed throughout the airplane; and
Remain at their duty stations with safety belts and shoulder
harnesses fastened during taxi, except to perform duties related to
the safety of the airplane and its occupants?
Yes
No, Explain
Not Applicable
Note(s): The location of the flight attendant should provide for
the most effective egress of passengers in event of an emergency
evacuation during takeoff and landing
including, when the aircraft is parked at the gate, and during
movement on the surface.
Updated: Rev # 3 on 12/03/2009
SRRs: 121.391(d)
Kind Of Question: Flag, Supplemental, Domestic
1.4 Do procedures meet requirements identified in 14 CFR part
121.393(b) during operations requiring flight attendants when there
are stops where passengers remain on board?
Yes
No, Explain
Not Applicable
Note(s): The following must be met:
The airplane engines are shut down when less than minimum flight
attendants remain on board;
At least one floor level exit remains open;
The number of flight attendants on board is at least half the
number required, rounded down to the next lower number in the case
of
fractions, but never fewer than one;
The operator may substitute other persons qualified in the
emergency evacuation procedures, if these persons are identified to
the passengers;
If only one, the qualified person shall be located in accordance
with the operator's FAA-approved operating procedures; and
If more than one, the qualified person/s on board shall be
spaced
throughout the cabin to provide the most effective assistance
for evacuation in case of an emergency.
Updated: Rev # 5 on 03/01/2011
SRRs: 121.393(b)
Kind Of Question: Flag, Supplemental, Domestic
1.5 For aircraft that require flight attendant(s) according to
14 CFR part 121.391, do
procedures meet the Boarding requirements identified in 14 CFR
part 121.394(a) and (c) for operations requiring more than one
flight attendant and
Yes
No, Explain
Not Applicable
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121.394(c) for single-flight attendant operations?
Note(s):
The number of required flight attendants may be reduced by one
when the
following is met:
The flight attendant that leaves the aircraft remains within the
immediate
vicinity of the passenger boarding door;
That departing flight attendant only performs safety duties
related to that
flight;
The airplane engines are shut down;
At least one floor level exit remains open;
If only one flight attendant is present they shall be located in
accordance
with the operator's FAA-approved operating procedures; and
If more than one flight attendant is present they shall be
spaced throughout the cabin to provide the most effective
assistance for evacuation in case of an emergency.
A pilot or flight engineer may be substituted for one flight
attendant when the following is met:
The pilot or flight engineer is employed by the operator and
trained and
qualified on that airplane type; and
Manual procedures specify:
o The airplanes engines are shut down; o At least one floor
level exit remains open; o The necessary functions to be performed
by that crewmember
including those used in emergency evacuation that are realistic,
practical, and meet reasonable situations;
o How other flight attendant regulatory duties will be
performed;
o The pilot or flight engineer is not a required crewmember on
that specific flight; and
o The pilot or flight engineer:
Is trained in all flight attendant passenger handling
duties;
Meets the training requirements for flight attendant
duties in evacuation management and commands; Meets the flight
attendant frequency requirements for
exit operation in normal and emergency mode on that
aircraft; Is in possession of all items required for duty; Is
located in the cabin and identified to the passengers;
and Does not interfere with the safe operation of the
flight.
Updated: Rev # 9 on 03/01/2013
SRRs: 121.394(a); 121.394(c)
Kind Of Question: Flag, Supplemental, Domestic
1.6 For aircraft that require flight attendant(s) according to
14 CFR part 121.391, do
procedures meet the Deplaning requirements identified in 14 CFR
part 121.394(b) and (c) for operations requiring more than one
flight attendant and 121.394(c) for single-flight attendant
operations?
Yes
No, Explain
Not Applicable
Note(s): The number of required flight attendants may be reduced
providing:
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The airplane engines are shut down;
At least one floor level exit remains open;
The number of flight attendants on board is at least half the
number required, rounded down to the next lower number in the case
of fractions, but never fewer than one;
If only one flight attendant is present they shall be located in
accordance with the operator's FAA-approved operating procedures;
and
If more than one flight attendant is present they shall be
spaced
throughout the cabin to provide the most effective assistance
for evacuation in case of an emergency.
Updated: Rev # 9 on 03/01/2013
SRRs: 121.394(b); 121.394(c)
Kind Of Question: Flag, Supplemental, Domestic
1.7 Do crewmember procedures meet the requirements identified in
14 CFR part
121.393(a) for operations that do not require flight attendants
at stops where passengers remain on board?
Yes
No, Explain
Not Applicable
Note(s): The following must be met:
The engines are shut down;
At least one floor level exit remains open;
A person remains who is qualified under 14 CFR part 121.417 in
the
emergency evacuation procedures and is identified to the
passengers;
Remaining person/crewmember remains on board or nearby the
airplane in a position to adequately monitor passenger safety.
Updated: Rev # 4 on 09/01/2010
SRRs: 121.393(a)
Kind Of Question: Flag, Supplemental, Domestic
1.8 Do procedures require each crewmember to have a flashlight
in good working order and readily available for use on each
flight?
Yes
No, Explain
Updated: Rev # 3 on 12/03/2009
SRRs: 121.549(b)
Kind Of Question: Flag, Supplemental, Domestic
1.9 Do procedures prohibit passenger-carrying airplanes from
being moved on the surface, taking off, or landing unless each
automatically deployable emergency evacuation assisting means is
ready for evacuation?
Yes
No, Explain
Not Applicable
Note(s): Note: The emergency evacuation assisting means must be
installed under 14 CFR part 121.310(a).
Updated: Rev # 3 on 12/03/2009
SRRs: 121.570(a)
Kind Of Question: Flag, Supplemental, Domestic
1.10 Prior to airplane surface movement, do procedures require
that at least one floor-level exit be available for normal or
emergency egress whenever
Yes
No, Explain
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passengers are onboard?
Not Applicable
Updated: Rev # 3 on 12/03/2009
SRRs: 121.570(b)
Kind Of Question: Flag, Supplemental, Domestic
1.11 Do procedures prohibit the use of any portable electronic
device on any U.S. -registered civil aircraft except as provided by
14 CFR part 121.306(b)?
Yes
No, Explain
Updated: Rev # 3 on 12/03/2009
SRRs: 121.306(a)
Kind Of Question: Flag, Supplemental, Domestic
1.12 Do procedures require a crewmember to instruct,
demonstrate, and point out the location of the oxygen-dispensing
equipment to passengers before a flight is
conducted above flight level 250?
Yes
No, Explain
Not Applicable
Note(s):
The operator may inform passengers that the lavatories are not
equipped with supplemental oxygen, as applicable.
Updated: Rev # 3 on 12/03/2009
SRRs: 121.333(f); 121.1500
Kind Of Question: Flag, Supplemental, Domestic
Related Design JTIs:
1. The operator's process contains instructions and information
necessary for personnel concerned before flight is conducted above
flight level 250, to have a crewmember: 1) Instruct the
passengers,
on the necessity of using oxygen, in the event of cabin
depressurization; 2) Point out to the passengers the location of
the oxygen-dispensing equipment; and 3) Demonstrate to the
passengers the use of the oxygen-dispensing equipment.
Sources: 121.135(a)(1); 121.333(f)
1.13 Do procedures require the following items from becoming a
hazard due to shifting:
Galley equipment and serving cart, if applicable; and
Crew baggage?
Yes
No, Explain
Updated: Rev # 3 on 12/03/2009
SRRs: 121.576
Kind Of Question: Flag, Supplemental, Domestic
1.14 As applicable, do procedures prohibit an airplane from
moving on the surface, taking off, or landing unless:
No food, beverage, or tableware furnished by the operator is
located at
any passenger seat;
Each food and beverage tray and seat back tray table is secured
in its
stowed position;
Each passenger serving cart is secured in its stowed position;
and
Yes
No, Explain
Not Applicable
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Each movie screen that extends into an aisle is stowed?
Updated: Rev # 3 on 12/03/2009
SRRs: 121.577(a); 121.577(b); 121.577(c); 121.577(d)
Kind Of Question: Flag, Supplemental, Domestic
1.15 Do the procedures require the designated crewmember to
check the cabin protective breathing equipment (PBE) before takeoff
for the first flight of the day?
Yes
No, Explain
Not Applicable
Note(s): The PBE must be:
Properly stowed;
Serviceable; and Properly charged, if not chemically
generated.
Updated: Rev # 4 on 09/01/2010
SRRs: 121.337(c)(2)
Kind Of Question: Flag, Supplemental, Domestic
1.16 Do procedures require a check of emergency and flotation
equipment as required by 14 CFR part 121.309(b)(1) &
(b)(2)?
Yes
No, Explain
Note(s): The equipment must:
Be immediately ready;
Meet condition of continued serviceability:
Be accessible to the crew and passengers; and
If stowed in a compartment or container, be identified as to
equipment content.
Items of emergency and flotation equipment are listed in 14 CFR
parts 121.309,
121.310, 121.339 and 121.340.
Updated: Rev # 4 on 09/01/2010
SRRs: 121.309(b)(1); 121.309(b)(2); 121.309(b)(3);
121.309(b)(4)
Kind Of Question: Flag, Supplemental, Domestic
Related Design JTIs: 1. The operator's process includes
instructions and information to
personnel concerned that each item of 1) emergency equipment,
and 2) flotation equipment, must be inspected regularly in
accordance with inspection periods established in the operations
specifications to
ensure its condition for continued serviceability and immediate
readiness to perform its intended emergency purposes.
Sources: 121.135(a)(1); 121.309(b)(1)
1.17 Do procedures require that each person who takes action in
the case of a reported or observed failure or malfunction that is
critical to the safety of flight,
record that action in the airplane's maintenance log?
Yes
No, Explain
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Updated: Rev # 4 on 09/01/2010
SRRs: 121.701(a)
Kind Of Question: Flag, Supplemental, Domestic
1.18 Does the manual contain procedures for supervising and
protecting passengers during refueling?
Yes
No, Explain
Not Applicable
Updated: Rev # 3 on 12/03/2009
SRRs: 121.135(b)(19)
Kind Of Question: Flag, Supplemental, Domestic
1.19 On aircraft that require flight attendants, do procedures
provide for a flight attendant to enter the locked pilot
compartment if a flight crewmember becomes incapacitated?
Yes
No, Explain
Not Applicable
Updated: Rev # 3 on 12/03/2009
SRRs: 121.313(j)(1)(ii)
Kind Of Question: Flag, Supplemental, Domestic
1.20 Does the manual contain procedures which require a
crewmember to familiarize passengers with the use of emergency
equipment and procedures for the use of
that equipment during flight?
Yes
No, Explain
Updated: Rev # 3 on 12/03/2009
SRRs: 121.135(b)(11); 121.135(b)(12)
Kind Of Question: Flag, Supplemental, Domestic
1.21 Do procedures prohibit nonessential communications between
the cabin and
cockpit crews during critical phases of flight?
Yes
No, Explain
Not Applicable
Note(s):
Critical phases of flight includes all ground operations
involving taxi, takeoff and landing and flight operations conducted
below 10,000 feet, except cruise flight.
Updated: Rev # 3 on 12/03/2009
SRRs: 121.542(b); 121.542(c)
Kind Of Question: Flag, Supplemental, Domestic
1.22 Do procedures specify that no person may assault, threaten,
intimidate, or interfere with a crewmember in the performance of
the crewmember's duties onboard an aircraft being operated under 14
CFR Part 121?
Yes
No, Explain
Updated: Rev # 3 on 12/03/2009
SRRs: 121.580
Kind Of Question: Flag, Supplemental, Domestic
1.23 Does the manual contain procedures that require passengers
to be orally briefed by the appropriate crewmember before each
takeoff on the smoking
requirements identified in 14 CFR part 121.571(a)(1)(i)?
Yes
No, Explain
Not Applicable
Note(s):
The briefing shall include:
When, where, and under what conditions smoking is
prohibited;
A statement that passengers shall comply with lighted passenger
information signs, posted placards, designated no smoking areas,
and
crewmember instructions; and
A statement that Federal law prohibits tampering with, disabling
or
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destroying any smoke detector in an airplane lavatory, smoking
in lavatories, and when applicable, smoking in passenger
compartments.
Updated: Rev # 4 on 09/01/2010
SRRs: 121.571(a)(1)(i); 121.571(c)
Kind Of Question: Flag, Supplemental, Domestic
1.24 Does the manual contain procedures that require all
passengers to be orally
briefed by the appropriate crewmember before each takeoff on the
location of emergency exits?
Yes
No, Explain
Not Applicable
Updated: Rev # 3 on 12/03/2009
SRRs: 121.571(a)(1)(i); 121.571(c)
Kind Of Question: Flag, Supplemental, Domestic
1.25 Does the manual contain procedures to ensure that all
passengers are orally briefed by the appropriate crewmember before
each takeoff on the use of safety belts and other instructions as
required by 14 CFR part 121.571(a)(1)(iii)?
Yes
No, Explain
Not Applicable
Note(s): The briefing shall include:
Instructions on how to fasten and unfasten;
When, where and under what conditions the safety belt must be
fastened; and
A statement that the Federal Aviation Regulations require
passenger compliance with lighted passenger information signs and
crewmember instructions concerning the use of safety belts.
Updated: Rev # 4 on 09/01/2010
SRRs: 121.571(a)(1)(iii); 121.571(c)
Kind Of Question: Flag, Supplemental, Domestic
1.26 Does the manual contain procedures to ensure that all
passengers are orally briefed by the appropriate crewmember before
each takeoff on the location and
use of any required emergency flotation means?
Yes
No, Explain
Not Applicable
Updated: Rev # 3 on 12/03/2009
SRRs: 121.571(a)(1)(iv); 121.571(c)
Kind Of Question: Flag, Supplemental, Domestic
1.27 On operations that do not use a flight attendant, does the
manual contain
procedures that require all passengers are orally briefed by a
flight crewmember before each takeoff on the information required
by 14 CFR part 121.571(a)(1)(v)(A-D)?
Yes
No, Explain
Not Applicable
Note(s): The briefing must include the following additional
information:
Placement of seatbacks in an upright position before takeoff
and
landing;
Location of survival equipment;
If the flight involves operations above 12,000 MSL, the normal
and emergency use of oxygen; and
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Location and operation of fire extinguishers.
Updated: Rev # 4 on 09/01/2010
SRRs: 121.571(a)(1)(v)(A); 121.571(a)(1)(v)(B);
121.571(a)(1)(v)(C);
121.571(a)(1)(v)(D); 121.571(c)
Kind Of Question: Flag, Supplemental, Domestic
1.28 Does the manual contain procedures that require a
crewmember assigned to
the flight to give the individual briefing required by 14 CFR
part 121.571(a)(3) to each person who may need the assistance of
another person to move quickly to an exit in the event of an
emergency?
Yes
No, Explain
Not Applicable
Note(s): The crewmember shall brief the person and his
attendant, if applicable, on:
Routes to each appropriate exit;
Most appropriate time to begin moving to an exit; and
Ask the most appropriate manner of assisting the person so as to
prevent pain and further injury.
This briefing is not required if the person has been given the
briefing on a previous leg of a flight in the same aircraft if the
crewmembers on duty have
been advised as to the most appropriate manner of assisting the
person so as to prevent pain and further injury.
Updated: Rev # 4 on 09/01/2010
SRRs: 121.571(a)(3); 121.571(a)(3)(i); 121.571(a)(3)(ii);
121.571(a)(4); 121.571(c)
Kind Of Question: Flag, Supplemental, Domestic
1.29 Do procedures require printed cards to supplement the oral
briefing as identified in 14 CFR part 121.571(b)?
Yes
No, Explain
Not Applicable
Updated: Rev # 3 on 12/03/2009
SRRs: 121.571(b); 121.571(b)(2)
Kind Of Question: Flag, Supplemental, Domestic
1.30 For extended overwater operations, does the manual contain
procedures that require a crewmember to orally brief passengers on
the location and operation
of life preservers, life rafts, and other flotation means,
including a demonstration of the method of donning and inflating a
life preserver?
Yes
No, Explain
Not Applicable
Note(s): If the airplane proceeds directly over water after
takeoff, the briefing shall be given before takeoff. Otherwise, the
briefing must be given before reaching the
overwater part of the flight.
Updated: Rev # 3 on 12/03/2009
SRRs: 121.573(a); 121.573(b); 121.573(c); 121.573(d)
Kind Of Question: Flag, Supplemental, Domestic
1.31 After each takeoff, immediately before or immediately after
turning the seatbelt
sign off, does the manual contain procedures that require all
passengers to be orally briefed that seatbelts should remain
fastened while seated, even when the seatbelt sign is off?
Yes
No, Explain
Not Applicable
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Updated: Rev # 3 on 12/03/2009
SRRs: 121.571(a)(2); 121.571(c)
Kind Of Question: Flag, Supplemental, Domestic
1.32 Do procedures specify that the required crewmember manual
is up-to-date and that the appropriate parts are accessible to each
crewmember when performing assigned duties?
Yes
No, Explain
Updated: Rev # 3 on 12/03/2009
SRRs: 121.137(b)
Kind Of Question: Flag, Supplemental, Domestic
1.33 Do approved procedures specify that the cabin crew is to
discreetly notify the flight crew of suspicious activity or
security breaches in the cabin?
Yes
No, Explain
Not Applicable
Updated: Rev # 3 on 12/03/2009
SRRs: 121.582
Kind Of Question: Flag, Supplemental, Domestic
1.34 Does the manual describe the necessary functions to be
performed by crewmembers in an emergency or a situation requiring
an emergency
evacuation?
Yes
No, Explain
Note(s):
The manual of each category of required crewmembers shall
include emergency procedures:
For each aircraft type and model;
Which interface with required pilot and flight attendant
crewmembers;
For operations without flight attendants to include cargo and
cargo-passenger aircraft;
To reach passenger cabin when cargo has shifted, if applicable;
and When a crewmember is incapacitated.
Updated: Rev # 4 on 09/01/2010
SRRs: 121.397(a); 121.397(b)
Kind Of Question: Flag, Supplemental, Domestic
1.35 Do the procedures identify the types of persons that the
operator is authorized to carry without complying with the
following specified passenger requirements:
Passenger-carrying airplane requirements in 14 CFR parts
121.309(f),
121.310, 121.391, 121.571, and 121.587;
Passenger-carrying operations requirements in 14 CFR parts
121.157(c) and 121.291; and
Requirements pertaining to passengers in 14 CFR parts 121.285,
121.313(f), 121.317, 121.547, and 121.573?
Yes
No, Explain
Note(s): Persons who may be carried aboard are identified in
121.583(a) (1) through 121.583(a)(8).
Updated: Rev # 4 on 09/01/2010
SRRs: 121.583(c); 121.583(d)
Kind Of Question: Flag, Supplemental, Domestic
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1.36 When carrying persons that are authorized to be carried
without complying with the specified passenger requirements listed
in 121.583(a), do procedures ensure compliance with the following
requirements:
Each person has unobstructed access from his seat to a regular
or
emergency exit;
Pilot in command has a means of notifying each person when
smoking is prohibited and when safety belts must be fastened;
There is an approved seat with seat belt for each person,
located so the occupant is not positioned to interfere with flight
crewmember duties;
All such passengers are briefed by an appropriate crewmember
concerning:
o Smoking; o The use of seatbelts; o Location and operation of
emergency equipment;
o Use of oxygen and emergency oxygen equipment; and o For
applicable extended overwater operations, the location of
the rafts, and location and operation of life preservers,
which
includes a donning and inflating demonstration;
The manual contains procedures for their safe carriage; and
The pilot in command may authorize a passenger who does not have
to comply with these passenger requirements, admission to the crew
compartment?
Yes
No, Explain
Updated: Rev # 3 on 12/03/2009
SRRs: 121.583(b); 121.583(c); 121.583(d); 121.583(e)
Kind Of Question: Flag, Supplemental, Domestic
1.37 Do procedures address the intent of the guidance contained
in FAA Order 8900.1, Volume 3, Chapter 23, Section 4?
Yes
No, Explain
Not Applicable
Updated: Rev # 3 on 12/03/2009
Kind Of Question: Flag, Supplemental, Domestic
Related Design JTIs:
1. The operator's process has procedures specifying how
passenger briefings and demonstrations are representative of the
oxygen systems used on a flight. Emphasis should be given to: 1)
The
location of passenger oxygen (i.e., overhead units, seatbacks,
and bulkheads), proper placing of mask on the face, use of
adjustment straps, and indications of oxygen flow (reservoir bag);
2) How
information printed on passenger briefing cards includes
instructions to personnel for the use of the passenger chemical
supplemental oxygen system; and, 3) Donning techniques,
adjustment
requirements, and any action necessary to initiate oxygen
flow.
Sources: FAA Order 8900.1, Volume 3, Chapter 23, Section 4,
Paragraphs 3-1806 and 3-1856
2. The operator's process has procedures that specify how it
will ensure
that crewmembers have the ability to: 1) Manually open each type
of oxygen mask compartment; 2) Deploy oxygen masks; 3) Identify
compartments with additional oxygen masks; 4) Implement
immediate action decompression procedures; and 5) Reset the
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system if applicable.
Sources: FAA Order 8900.1, Volume 3, Chapter 23, Section 4,
Paragraph 3-1800
1.38 Do procedures address the intent of the guidance contained
in FAA Order 8900.1, Volume 3, Chapter 23, Section 5?
Yes
No, Explain
Not Applicable
Updated: Rev # 9 on 03/01/2013
Kind Of Question: Flag, Supplemental, Domestic
Related Design JTIs:
1. The operator's process has crewmember duties and procedures
for the handling of passengers applicable to the specific type of
aircraft and operation, including, but not limited to: 1) Infants,
Children, and
Unaccompanied Minors - Designation of seating locations,
designation of additional oxygen masks, infant and child life vest
locations, and bassinet seat locations; 2) Passengers Needing
Special Assistance - Procedures for the handling of onboard
wheelchairs and special aircraft accommodations, such as accessible
lavatories and moveable armrests, procedures for the carriage
of
stretchers and incubators, description of recommended alternate
locations for administering medical assistance; and. 3) Passengers
Needing Special Accommodation - Prisoners, VIP's, Deportees,
Runaways, Persons traveling without visas, and other designated
unescorted individuals.
Sources: FAA Order 8900.1, Volume 3, Chapter 23, Section 5,
Paragraph 3-1828
1.39 Do procedures address the intent of the guidance contained
in FAA Order
8900.1, Volume 3, Chapter 23, Section 6?
Yes
No, Explain
Not Applicable
Updated: Rev # 3 on 12/03/2009
Kind Of Question: Flag, Supplemental, Domestic
1.40 Do procedures address the intent of the guidance contained
in FAA Order 8900.1, Volume 3, Chapter 33, Section 3?
Yes
No, Explain
Not Applicable
Updated: Rev # 3 on 12/03/2009
Kind Of Question: Flag, Supplemental, Domestic
Related Design JTIs:
1. The operator's process specifies that prior to takeoff and
landing flight attendants verify that the armrests are in the
normal forward/down position in order to ensure that they do not
obstruct the passageway
between the row of seats leading from the aisle to the emergency
exit.
Sources: FAA Order 8900.1, Volume 3, Chapter 33, Section 3,
Paragraph 3-3483
2. The operator's manual contains differences in the location or
operation of emergency equipment, and that the manuals are issued
to crewmembers before they are assigned duties on board any of
the
affected aircraft
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Sources: FAA Order 8900.1, Volume 3, Chapter 33, Section 3,
Paragraph 3-3488
3. The operator's manual contains company policies and
procedures
with regard to resetting tripped circuit breakers, and that
these
procedures are clearly stated and readily available.
Sources: FAA Order 8900.1, Volume 3, Chapter 33, Section 3,
Paragraph 3-3490
1.41 Do procedures address the intent of the guidance contained
in FAA Order 8900.1, Volume 3, Chapter 33, Section 4?
Yes
No, Explain
Not Applicable
Note(s): FAA Order 8900.1, Volume 3, Chapter 33, Section 4,
Paragraph 3-3511 does
not apply to the requirement of 14 CFR part 121.391(b) minimum
crew if the demonstration used more than 14 CFR part 121.391(a)
requirements or 14 CFR part 121.391(c), the number of flight
attendants listed in operations
specifications.
Updated: Rev # 4 on 09/01/2010
Kind Of Question: Flag, Supplemental, Domestic
Related Design JTIs:
1. The operator's manual states that flight attendants shall
not
congregate in one area (such as the first class cabin) when
passengers are on board.
Sources: FAA Order 8900.1, Volume 3, Chapter 33, Section 4,
Paragraph 3-3512A
2. The operator's manual states the location of required flight
attendant
stations are not to be contrary to the Type Certification Data
Sheet of the Flight Standards Board (FSB) report for that
aircraft.
Sources: FAA Order 8900.1, Volume 3, Chapter 33, Section 4,
Paragraph 3-3512B
1.42 Do procedures address the intent of the guidance contained
in FAA Order
8900.1, Volume 3, Chapter 33, Section 6?
Yes
No, Explain
Not Applicable
Updated: Rev # 3 on 12/03/2009
Kind Of Question: Flag, Supplemental, Domestic
Related Design JTIs:
1. The operator's process contains procedures that the passenger
briefing contain information regarding: 1) The type(s) of floor
proximity lighting installed; 2) Evacuation guidance for
passengers;
and, 3) The lighting's depiction on the passenger information
cards.
Sources: FAA Order 8900.1, Volume 3, Chapter 33, Section 6,
Paragraph 3-3554
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2. The operator's instructions and information state that a
crewmember should announce that, "the flight will be landing
shortly, now is the time to use the lavatory or move about the
cabin, and once the seat
belt sign is illuminated, passengers should be in their seats
with their seat belts fastened."
Sources: FAA Order 8900.1, Volume 3, Chapter 33, Section 6,
Paragraph 3-3561
3. The operator's instructions and information state that flight
attendants should require passengers to be seated before the
passenger loading door is closed.
Sources: FAA Order 8900.1, Volume 3, Chapter 33, Section 6,
Paragraph 3-3561
4. The operator's process has information and instructions to
personnel
specifying communication and coordination signals between
all
crewmembers which will be used to alert flight attendants during
turbulent conditions and indicating when: 1) Flight attendants are
to cease in-flight service; 2) Flight attendants are to secure
galley; 3)
Flight attendants are to be seated with restraints fastened;
and, 4) Flight attendants are to resume duties.
Sources: FAA Order 8900.1, Volume 3, Chapter 33, Section 6,
Paragraph 3-3567
5. The operator's process has information and instructions to
personnel: 1) That when flight attendants determine that turbulence
is too severe for continuing service they will take their seats,
fasten their restraints,
and notify flight crewmembers regarding this action; and, 2) To
have crewmembers make announcements to forewarn passengers of
pending situations which will require them to comply with the
seatbelt
sign being turned on such as, expected turbulence or approaching
destination.
Sources: FAA Order 8900.1, Volume 3, Chapter 33, Section 6,
Paragraph 3-3567
6. The operator's instructions and information state that a
crewmember should: 1) Ensure that the galley restraints are
available and functioning properly; 2) Pull vigorously on carts,
oven doors, drawers,
and other components to ensure that they are secured; 3) Ensure
the safe and correct parking of carts on muchrooms, if applicable;
4) Ensure that brakes are operational on carts equipped with
brakes;
and 5) Ensure that the key is in the locked position, if keys
are applicable to the container.
Sources: FAA Order 8900.1, Volume 3, Chapter 33, Section 6,
Paragraph 3-3568
7. The operator's instructions and information state that after
landing, flight attendants should ensure that all reports of
malfunctioning galley restraints, galley components and galley
carts are properly
reported/documented.
Sources: FAA Order 8900.1, Volume 3, Chapter 33, Section 6,
Paragraph 3-3568
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8. The operator's instructions and information state that a
flight
attendant should: 1) Ensure galley curtains are secured open
for
take-off and for landing; and, 2) Visually check the galley
components, and galley cart security.
Sources: FAA Order 8900.1, Volume 3, Chapter 33, Section 6,
Paragraph 3-3568
9. The operator's instructions and information state that prior
to movement on the surface, a flight attendant: 1) Should ensure
that all primary galley restraints are available and in working
order; 2) Must
ensure that all galley items should be picked up and stowed with
the exception of paper cups and plastic glasses as long as galley
security is maintained; and, 3) that prior to take-off, flight
attendants should
ensure that the galley and galley components are properly stowed
and restrained.
Sources: FAA Order 8900.1, Volume 3, Chapter 33, Section 6,
Paragraph 3-3568
10. The operator's instructions and information state that while
in flight flight attendants: 1) Should ensure that galley carts are
not left unattended; 2) Should not be more than 10 feet away
(approximately
three rows) from carts left in the aisles; 3) Should not park
carts out of their normal galley take-off/landing positions unless
they can be properly restrained; 4) May place carts in other cabin
locations
provided they are equipped with proper restraint devices, such
as mushrooms, cart restraint straps, etc, however, most items
should be cleared from the top of the cart; and, 5) When the cart
is stationary,
the brake must be engaged.
Sources: FAA Order 8900.1, Volume 3, Chapter 33, Section 6,
Paragraph 3-3568
11. The operator's instructions and information state that while
in flight,
cart restocking should be done in the galley.
Sources: FAA Order 8900.1, Volume 3, Chapter 33, Section 6,
Paragraph 3-3568
12. The operator's instructions and information state that
flight attendants
should maintain galleys in an orderly fashion. This means
supplies should be stowed or left in their containers and tops of
the carts should be kept as clear as possible. During light
turbulence hot
liquids should be removed from the tops of carts.
Sources: FAA Order 8900.1, Volume 3, Chapter 33, Section 6,
Paragraph 3-3568
13. The operator's instructions and information state that prior
to landing,
flight attendants should ensure that all galleys are properly
restrained and that galley components are properly stowed and
restrained.
Sources: FAA Order 8900.1, Volume 3, Chapter 33, Section 6,
Paragraph 3-3568
14. The operator's process has procedures that: 1) An oral
briefing will be
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conducted to inform passengers if different types of flotation
equipment are available; 2) Passengers must be briefed on the
methods of donning and operation of individual flotation devices;
3)
That if an aircraft is equipped with different types of
flotation equipment, each different type of equipment should be
explained on the passenger information cards; 4) If each cabin
section uses a
different information card, ensure that the equipment and the
card match; and, 5) The different methods of donning and or the
operation of the individual flotation means should be depicted on
the card.
Sources: FAA Order 8900.1, Volume 3, Chapter 33, Section 6,
Paragraph 3-3575
1.43 Do procedures include decompression procedures for flight
attendants to check occupants of lavatories with disabled oxygen
masks, when applicable?
Yes
No, Explain
Not Applicable
Note(s): A passenger briefing on the disabled lavatory oxygen
system is not required. However, safety information cards and
passenger briefings must reflect the
correct oxygen mask locations.
Updated: Rev # 9 on 03/01/2013
SRRs: 121.1500
Kind Of Question: Flag, Supplemental, Domestic
1.44 Do procedures address the intent of the guidance contained
in AC 120-48,
Communication and Coordination Between Flight Crewmembers and
Flight Attendants?
Yes
No, Explain
Not Applicable
Updated: Rev # 3 on 12/03/2009
Kind Of Question: Flag, Supplemental, Domestic
Related Design JTIs: 1. The operator's instructions and
information state that flight attendants
should inform the captain either by interphone or signal, that:
1) The cabin is secure for takeoff; and 2) That the cabin is secure
for landing.
Sources: AC 120-48 5.a
2. The operator's instructions and information state that flight
attendants should advise the flight crew about the severity of
turbulence so that the seatbelt sign can be illuminated.
Sources: AC 120-48 5.b.
3. The operator's instructions and information state that during
an emergency, flight attendants should: 1) Be aware of all
conditions of the emergency prior to selecting and briefing
passenger assistance;
and 2) know the nature of the emergency, time available to
prepare the cabin, what the bracing signal will be and if there are
any special instructions.
Sources: AC 120-48 5.c.
4. The operator's instructions and information state that flight
attendants should participate in preflight briefings that should
include crew
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member names, weather, estimated flight time, unusual
circumstances, flight deck entry procedures, review of emergency
communication procedures, details of meal service or any other
topics pertinent to safety and flight operations.
Sources: AC 120-48 9.a.
1.45 Do procedures address the intent of the guidance contained
in AC 120-88, Preventing Injuries Caused by Turbulence?
Yes
No, Explain
Not Applicable
Note(s): This AC highlights the data-driven methods of the FAA
and its government and industry partners in identifying practices
known to be effective against injuries
caused by turbulence. Practices identified in the AC are
suggested for crewmembers, and others associated with flight
operations under Title 14 of the Code of Federal Regulations (14
CFR) part 121. Those practices are suggested
components of standard operating procedures that can be followed
in daily flight operations.
Updated: Rev # 6 on 06/01/2011
Kind Of Question: Flag, Supplemental, Domestic
1.46 Do procedures address the intent of the guidance contained
in AC 121-24,
Passenger Safety Information Briefing and Briefing Cards?
Yes
No, Explain
Not Applicable
Updated: Rev # 6 on 06/01/2011
Kind Of Question: Flag, Supplemental, Domestic
Related Design JTIs:
1. The operator's process has information and instructions to
personnel
to make an announcement during flights where smoking is
permitted
stating that smoking of cigars and pipes is not permitted.
Sources: AC 121-24 Appendix 1 a.(2)(d)
2. The operator's process has information and instructions to
personnel
to give the pre-takeoff oral briefing so that: 1) Each passenger
can
clearly hear it and easily see required demonstrations; 2)
Flight attendants giving these briefings should speak slowly and
distinctly; 3) When there is only one flight attendant, the flight
attendant should
be located so the passengers can see the required oxygen
demonstration, and if applicable, the demonstrations of equipment
and procedures to be used in an emergency situation, and during
extended over water operations; and 4) When more than one flight
attendant gives the briefings and demonstrations, the flight
attendants should be evenly distributed throughout the passenger
cabin.
Sources: AC 121-24 1. Appendix 1. Part 121 Operations with
Flight
Attendants
3. The operator's process has information and instructions to
personnel
how flight attendants giving the demonstrations will: 1)
Coordinate
them with applicable information given in the oral briefing; 2)
Be animated; and 3) Make eye contact with as many passengers as
possible.
Sources: AC 121-24 1. Appendix 1. Part 121 Operations with
Flight
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Attendants
4. The operator's process has procedures for: 1) How the
pre-takeoff
oral briefing may be given by audio tape or videotape means when
the aircraft is equipped with the necessary videotape and sound
equipment; 2) How airlines using videotape presentations must
ensure that screens used during these presentations that extend
into the aisles are properly stowed prior to movement on the
surface, takeoff, or landing; 3) How when a videotape briefing is
used, flight
attendants should be evenly distributed, close to their assigned
flight attendant seats; and 4) To use alternative briefing
procedures if a videotape or audiotape presentation becomes
inoperative.
Sources: AC 121-24 1. Appendix 1. Part 121 Operations with
Flight
Attendants
5. The operator's process has information and instructions on
how
before each takeoff, passengers are orally briefed on each of
the
following: 1) EXIT SEATING: Include a reference to the passenger
information cards. Include a request that passengers identify
themselves if they do not meet the criteria or if they cannot or do
not
wish to perform the functions listed on the card. It is strongly
recommended that carriers require crewmembers to provide a
preflight personal briefing to each passenger at an exit seat.
That
briefing should clearly explain what each passenger should do in
the event the exit might be needed and should refer each passenger
to the information included on the passenger information card.
2)
FLOOR PROXIMITY EMERGENCY LIGHTING: Flight Attendants should
inform passengers that emergency lights are located on or near the
floor of the aircraft. 3) ELECTRONIC DEVICES: Passengers
should be informed of permissible times, conditions, and
limitations when various portable electronic devices may be used.
4) OXYGEN: Before reaching 25,000 feet, passengers should also be
given
instructions regarding the automatic appearance of the oxygen
mask. In addition, passengers should be advised to don their own
oxygen masks before assisting children with their masks. The
announcement
should include information that the oxygen mask reservoir bags
may not inflate, although sufficient oxygen is flowing into the
bag. On smoking flights, passengers should be told to extinguish
all cigarettes
when the oxygen masks drop. 5) SUPPLEMENTAL INFORMATION:
Passengers should be briefed regarding passenger briefing cards and
additional safety actions. Briefing should also contain
instructions
regarding passenger compliance with the following pretakeoff
requirements: proper stowage of each passenger's carry-on baggage;
securing each passenger's food and beverage tray in its stowed
position; and stowing of any food, beverage, or tableware. 6)
LIFERAFTS AND SLIDE RAFTS: Flight attendants or other appropriate
crewmembers must instruct passengers on liferaft and
slide/raft retrieval from stowage and their preparation for use.
7) INFORMATION ON CARDS: Flight attendants should emphasize that
review of the passenger information cards is important.
8)POSTTAKEOFF: Passengers should be briefed immediately before
or after the "seatbelt" sign is turned off, that passengers should
keep their seatbelts fastened while seated even if the "seatbelt"
sign is
turned off. The possibility of encountering unexpected
turbulence should be emphasized to passengers. 9) PRELANDING: A
prelanding briefing is recommended and should include the
following:
seatbelts must be securely fastened; tray tables must be secured
in
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their stowed position; seat backs must be in a fully upright
position; food, beverages, or tableware must be picked up; and
carry-on baggage and movie/video screens must be properly stowed
for
landing. 10) POSTLANDING: A postlanding briefing is recommended.
A flight attendant or other appropriate crewmember should advise
passengers to remain seated with seatbelts fastened until the
"seatbelt" sign has been turned off. This announcement should be
accompanied by an explanation that this is for their own safety and
the safety of those seated around them. Passengers should also
be
reminded concerning prohibitions against smoking. In addition,
they should be reminded to use caution when opening the overhead
bins. Note: Flight attendants should neither be assigned nor
perform non
safety-related duties during the safety briefings if those
duties could obstruct the view of the passengers or distract them
from listening.
Sources: AC 121-24 1. Appendix 1, Part 121 Operations with
Flight Attendants
6. The operator's instructions and information state that at
forward facing seats equipped with inertial reel shoulder harness,
the flight attendants should sit back in the seat and rest their
chins on their
sternum when assuming a brace position. The flight attendants'
arms and hands should be positioned in their laps or holding onto
the side of their seats, but should not be holding onto their
restraint system.
Sources: AC 121-24 Appendix 4 a.
7. The operator's instructions and information state that at
forward facing seats equipped with non-inertial reel type shoulder
harnesses, the flight attendants should fasten their shoulder
harnesses as tight
as possible, lean against them, and rest their chins on their
sternums when assuming a brace position. The flight attendants'
arms and hands should be positioned in their laps or holding onto
the side of
their seats, but should not be holding onto their restraint
system.
Sources: AC 121-24 Appendix 4 a.
8. The operator's instructions and information state that in
rear facing
flight attendant seats, the flight attendants should sit back in
their
seats, rest their heads against their seat backs or head rests
and have the restraint systems, either inertial or non-inertial
type as tight as possible when assuming a brace position. Their
hands should not
be clasped behind their heads, but may be positioned as in
forward facing seat.
Sources: AC 121-24 Appendix 4 a.6.
9. The operator's process has instructions and information on
how,
before each takeoff, passengers are orally briefed that
seatbelts should be worn low and tight.
Sources: AC 121-24 1.(3)
10. The operator's process has instructions and information to
include in
the overwater briefing a demonstration of life preservers that
includes: 1) Donning, tightening of waist straps; 2) Both manual
and automatic inflation techniques; and 3) To point out survivor
light. The
briefing should also include 1) Stowage locations of life
preservers;
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and 2) Removal and extraction from pouches.
Sources: AC 121-24 1.(12)(b)
1.47 Does the manual include a requirement to comply with the
operations specifications related to this element including clearly
identified excerpts, references, mandatory compliance requirements,
or other information that will
keep employees informed of the impact on their duties and
responsibilities?
Yes
No, Explain
Updated: Rev # 3 on 12/03/2009
SRRs: 119.43(b); 121.135(a)(4)
Kind Of Question: Flag, Supplemental, Domestic
1.48 Does the manual contain policies and procedures that
include the duties and
responsibilities for personnel involved with this element?
Yes
No, Explain
Note(s):
This includes personnel, in addition to those required by 14 CFR
part 119, who have authority and responsibility for processes
covered by this element.
Updated: Rev # 3 on 12/03/2009
SRRs: 121.135(b)(2)
Kind Of Question: Flag, Supplemental, Domestic
1.49 Does the manual refer to the appropriate sections of 14
CFR, and are the procedures consistent with the appropriate 14 CFR
references or operating certificate concerning this element?
Yes
No, Explain
Note(s): Procedures for Flag and Supplemental operations must be
consistent with
applicable foreign regulations as well.
Updated: Rev # 4 on 09/01/2010
SRRs: 121.135(a)(4); 121.135(b)(3)
Kind Of Question: Flag, Supplemental, Domestic
1.50 Does the manual contain general policies that require
compliance with the
SRRs?
Yes
No, Explain
Updated: Rev # 3 on 12/03/2009
SRRs: 121.135(b)(1)
Kind Of Question: Flag, Supplemental, Domestic
1.51 Are the procedures written in enough detail to ensure the
effective coordination
of work activities from one person, workgroup, or organization
to another to ensure the desired result?
Yes
No, Explain
Updated: Rev # 10 on 09/30/2013
Kind Of Question: Flag, Supplemental, Domestic
SAI SECTION 1 - PROCEDURES ATTRIBUTE
Drop-Down Menu
1. No policy, procedures, instructions, or information
specified.
2. Procedures or instructions and information do not identify
who, what, when, where, how.
3. Policy, procedures, or instructions and information do not
comply with CFR.
4. Policy, procedures, or instructions and information do not
comply with FAA policy and guidance.
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5. Policy, procedures, or instructions and information do not
comply with other documentation (e.g.,
manufacturer's data, Jeppesen Charts, etc.).
6. Policy, procedures, or instructions and information unclear
or incomplete.
7. Documentation quality (e.g., unreadable or illegible).
8. Policy, procedures, or instructions and information
inconsistent across certificate holder manuals (FOM - Flight
Operations Manual to GMM - General Maintenance Manual, etc.).
9. Policy, procedures, or instructions and information
inconsistent across media (e.g., paper, microfiche,
electronic).
10. Resource requirements incomplete (personnel, facilities,
equipment, technical data).
11. Other.
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SAI SECTION 2 - CONTROLS ATTRIBUTE
Objective:
The questions in this section of the SAI will help determine if
controls (i.e. checks and restraints) are designed into the
processes associated with this element to ensure policies and
procedures are followed
to achieve desired results.
Tasks
The inspector shall accomplish the following task:
1 Review the policies, procedures, instructions, and information
to understand the controls associated
with this element.
Questions
2.1 Are controls in place to ensure that required cabin
preflight duties are conducted by crewmembers?
Yes
No, Explain
Not Applicable
Updated: Rev # 3 on 12/03/2009
Kind Of Question: Flag, Supplemental, Domestic
2.2 Are controls in place to ensure that checks of emergency and
flotation equipment are accomplished by appropriate personnel?
Yes
No, Explain
Not Applicable
Updated: Rev # 3 on 12/03/2009
Kind Of Question: Flag, Supplemental, Domestic
2.3 Are controls in place to ensure that passenger information
cards, specific to the
make and model of the aircraft, are available to all
passengers?
Yes
No, Explain
Not Applicable
Updated: Rev # 3 on 12/03/2009
Kind Of Question: Flag, Supplemental, Domestic
2.4 On aircraft requiring flight attendants, are controls in
place to ensure that all flight attendants are in possession of a
current manual and use of a flashlight
when performing assigned duties?
Yes
No, Explain
Not Applicable
Updated: Rev # 3 on 12/03/2009
Kind Of Question: Flag, Supplemental, Domestic
2.5 On aircraft requiring flight attendants, are controls in
place to ensure that flight attendants are evenly distributed
throughout the aircraft when passengers are
on board?
Yes
No, Explain
Not Applicable
Updated: Rev # 3 on 12/03/2009
Kind Of Question: Flag, Supplemental, Domestic
2.6 Are controls in place to ensure that crewmembers prepare the
passenger cabin for movement on the surface, takeoff, and
landing?
Yes
No, Explain
Not Applicable
Updated: Rev # 3 on 12/03/2009
Kind Of Question: Flag, Supplemental, Domestic
2.7 When applicable, are controls in place to ensure that
aircraft exits are armed during movement on the surface, takeoff,
and landing?
Yes
No, Explain
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Not Applicable
Updated: Rev # 3 on 12/03/2009
Kind Of Question: Flag, Supplemental, Domestic
2.8 Are controls in place to ensure that safety demonstrations
and passenger
briefings are accomplished, as applicable?
Yes
No, Explain
Updated: Rev # 3 on 12/03/2009
Kind Of Question: Flag, Supplemental, Domestic
2.9 On aircraft requiring flight attendants, are controls in
place to ensure that flight attendants are properly restrained at
their assigned duty stations for movement
on the surface, takeoff, and landing, unless performing
safety-related duties?
Yes
No, Explain
Not Applicable
Updated: Rev # 3 on 12/03/2009
Kind Of Question: Flag, Supplemental, Domestic
2.10 Are controls in place to ensure that crew baggage, and when
applicable, galleys and carts are secured during movement on the
surface, takeoff, landing, and
when not in use?
Yes
No, Explain
Not Applicable
Updated: Rev # 7 on 09/01/2011
Kind Of Question: Flag, Supplemental, Domestic
2.11 Are controls in place to ensure that crewmembers observe
sterile flight deck procedures?
Yes
No, Explain
Updated: Rev # 3 on 12/03/2009
Kind Of Question: Flag, Supplemental, Domestic
2.12 Are controls in place to ensure that all cabin maintenance
discrepancies are documented?
Yes
No, Explain
Not Applicable
Updated: Rev # 3 on 12/03/2009
Kind Of Question: Flag, Supplemental, Domestic
2.13 Are controls in place to ensure that the required number of
crewmembers are
present on the aircraft whenever passengers are on board?
Yes
No, Explain
Not Applicable
Updated: Rev # 3 on 12/03/2009
Kind Of Question: Flag, Supplemental, Domestic
2.14 Are controls in place to ensure that passengers remaining
onboard during en route stops are monitored?
Yes
No, Explain
Not Applicable
Updated: Rev # 3 on 12/03/2009
Kind Of Question: Flag, Supplemental, Domestic
2.15 Are controls in place to ensure that crewmembers allowed
only approved electronic devices to be used?
Yes
No, Explain
Updated: Rev # 3 on 12/03/2009
Kind Of Question: Flag, Supplemental, Domestic
2.16 On aircraft requiring flight attendants, are controls in
place to ensure that flight
attendants monitor passenger compliance with regulations
throughout the flight?
Yes
No, Explain
Not Applicable
Updated: Rev # 3 on 12/03/2009
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Kind Of Question: Flag, Supplemental, Domestic
2.17 Are controls in place to ensure that crewmembers know
normal operating procedures for flights carrying cabin
occupants?
Yes
No, Explain
Not Applicable
Updated: Rev # 3 on 12/03/2009
Kind Of Question: Flag, Supplemental, Domestic
2.18 Are controls in place to ensure that crewmembers know
emergency procedures for flights carrying cabin occupants?
Yes
No, Explain
Not Applicable
Updated: Rev # 3 on 12/03/2009
Kind Of Question: Flag, Supplemental, Domestic
2.19 Are controls in place to ensure that crewmembers used the
provided means in
passenger cabin or crew compartment to prevent shifting of crew
baggage?
Yes
No, Explain
Updated: Rev # 3 on 12/03/2009
Kind Of Question: Flag, Supplemental, Domestic
SAI SECTION 2 - CONTROLS ATTRIBUTE
Drop-Down Menu
1. No controls specified.
2. Documentation for the controls do not identify who, what,
when, where, how.
3. Controls incomplete.
4. Controls could be circumvented.
5. Controls could be unenforceable.
6. Resource requirements incomplete (personnel, facilities,
equipment, technical data).
7. Other.
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SAI SECTION 3 - PROCESS MEASUREMENT ATTRIBUTE
Objective:
Process measurements ensure the operator uses an internal
evaluation function to detect, identify, and eliminate or control
hazards and the associated risk. For airworthiness elements this is
a required
function of the operator's Continuing Analysis and Surveillance
System (CASS), required by 14 CFR part 121.373. The director of
safety and the quality assurance department often work together to
accomplish this function for the operator. Negative findings could
require amendments to the safety/internal
evaluation program or CASS audit forms or checklists.
Tasks
The inspector shall accomplish the following tasks:
1 Review the control questions in Section 2 of this SAI.
2 Review the operator's policies, procedures, instructions, and
information to gain an understanding of the process measurements
accomplished for this element.
Questions
3.1 Are there process measurements that evaluate whether the
operator's policies,
procedures, and controls are achieving the desired results?
Yes
No, Explain
Note(s):
Inspectors should refer to the controls in Section 2 of this SAI
for possible process measurements for this element. Persons engaged
in this process should have a method for identifying undesired
results.
Updated: Rev # 4 on 09/01/2010
Kind Of Question: Flag, Supplemental, Domestic
3.2 Do the operator's process measurements assess the
performance of the processes associated with this element?
Yes
No, Explain
Note(s): Verify audits exist to measure this element's
performance.
Verify audits are scheduled for this element. Verify audits
ensure everyone, including all outsource providers, comply with the
operator's program, manual and all applicable regulations and
statutes.
Updated: Rev # 4 on 09/01/2010
Kind Of Question: Flag, Supplemental, Domestic
3.3 Does the operator's program require the documentation of
process measurement results?
Yes
No, Explain
Updated: Rev # 3 on 12/03/2009
Kind Of Question: Flag, Supplemental, Domestic
3.4 Does the operator's program describe how the process
measurement results are
used to improve the ability to achieve the desired results?
Yes
No, Explain
Updated: Rev # 3 on 12/03/2009
Kind Of Question: Flag, Supplemental, Domestic
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3.5 Does the organization that conducts the process measurements
have direct access to the person with responsibility for this
element?
Yes
No, Explain
Updated: Rev # 3 on 12/03/2009
Kind Of Question: Flag, Supplemental, Domestic
SAI SECTION 3 - PROCESS MEASUREMENT ATTRIBUTE
Drop-Down Menu
1. No process measurements specified.
2. Documentation for the process measurements does not identify
(who, what, when, where, how).
3. Inability to identify negative findings.
4. No provisions for implementing corrective actions.
5. Ineffective follow-up to determine effectiveness of
corrective actions.
6. Resources requirements (personnel, facilities, equipment,
technical data).
7. Other.
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SAI SECTION 4 - INTERFACES ATTRIBUTE
Objective:
Data collected in this section helps the principal inspector
determine if the operator identifies, documents and manages change
between this process and other related processes within the
operator’s
organization. It is important for the operator to identify and
document where interactions between processes exist, and to have a
method of managing change between these processes. Written
policies, procedures, or instructions and information that are
interrelated and located in different manuals within
the operator’s manual system must be consistent to allow
personnel to perform their duties and responsibilities with a high
degree of safety.
Tasks
The inspector shall accomplish the following task:
1 Review interfaces associated with the processes for this
element.
Questions
4.1 Does the operator identify and document the interfaces
between processes?
Yes
No, Explain
Updated: Rev # 10 on 09/30/2013
Kind Of Question: Flag, Supplemental, Domestic
4.2 Does the operator have a method to evaluate the impact of
changes in this
process to other related processes that interface with this
process?
Yes
No, Explain
Updated: Rev # 10 on 09/30/2013
Kind Of Question: Flag, Supplemental, Domestic
SAI SECTION 4 - INTERFACES ATTRIBUTE
Drop-Down Menu
1. No interfaces specified.
2. The following interfaces not identified within the
certificate holder's manual system:
3. Interfaces listed are inaccurate.
4. Specific location of interfaces not identified within the
manual system.
5. Other
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SAI SECTION 5 - MANAGEMENT RESPONSIBILITY & AUTHORITY
ATTRIBUTE
Objective:
Data from questions in this section will help determine if there
is an identifiable, qualified (when required by CFR), and
knowledgeable person who:
Is responsible for the process,
Is answerable for the quality of the process, and Has the
authority to establish and modify the process.
Tasks
The inspector shall accomplish the following tasks:
1 Identify the person(s) who has overall responsibility for this
element.
2 Identify the person(s) who has the authority to revise the
procedures associated with this element.
3 Review the duties and responsibilities of the above
person(s).
4 Review the appropriate organizational chart.
Questions
5.1 Is an individual(s) identified who is responsible for the
quality of the procedures
associated with this element?
Yes
No, Explain
Updated: Rev # 3 on 12/03/2009
Kind Of Question: Flag, Supplemental, Domestic
5.2 Is an individual(s) identified who has the authority to
establish and modify the policies, procedures, instructions, and
information associated with this element?
Yes
No, Explain
Updated: Rev # 3 on 12/03/2009
Kind Of Question: Flag, Supplemental, Domestic
5.3 Are duties and responsibilities documented for those who
manage the procedures associated with this element?
Yes
No, Explain
Updated: Rev # 3 on 12/03/2009
Kind Of Question: Flag, Supplemental, Domestic
5.4 Does the operator document the procedures for delegation of
authority for this
element?
Yes
No, Explain
Updated: Rev # 3 on 12/03/2009
Kind Of Question: Flag, Supplemental, Domestic
SAI SECTION 5 - MANAGEMENT RESPONSIBILITY & AUTHORITY
ATTRIBUTE
Drop-Down Menu
1. Not documented.
2. Documentation unclear.
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3. Documentation incomplete.
4. Other.