3 Quick Tips for Integrating Knowledge into a CMMS

QUICK TIPS for3into a CMMS

INTEGRATING KNOWLEDGE

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Video, images, files, and other forms of content can all add considerable value when stored in your cloud-based Computerized Maintenance Management System (CMMS).

However, knowledge-focused content engages workers in completely different ways than other forms of media.

Media libraries can be used to create more meaningful training tools, follow manufacturer’s user guides, link online spec sheets, and communicate up-to-date internal procedures.

To fully leverage knowledge in your CMMS, follow these three tips.

Provide easy ways to find relevant information.1

Asking a worker to look through a long product manual every time they run into

an equipment issue can lead to employees taking shortcuts

when they are busy, or when they just don’t want to be

bothered going through multiple pages of text.

In some instances, it may be easiest to provide a concise note on an issue technicians should be aware of when performing maintenance and offer the full manual as an alternative if someone wants more details.

It also helps to make all resources fully searchable so that users can use basic keywords to find the information they need in long, complex document names.

Attach knowledge to associated assets.2

Creating a knowledge base that users can access when handling a work order, for example, is valuable, but the benefits will be limited if that information exists as a separate window within the CMMS.

It’s important that users have access to the information they need within the work order they have open, making content more accessible and more likely to be used.

Make sure your CMMS

allows you to attach specific

documents and files to

related assets.

It’s important that users have access to the information they need within the work order they have open, making content more accessible and more likely to be used.

Follow content management best practices.3

Modern CMMS solutions provide you with a variety of ways to sort and view content – even letting you configure what you and different users can see at any time.

As such, content management best practices become more valuable because the system lets you optimize how files are organized in intuitive ways that support value creation.

Consider implementing content management best practices such as

• creating unified naming conventions

• standardizing what file type different content types are saved as.

So remember…

Provide easy ways to find relevant information.

Attach knowledge to associated

assets.

Follow content management

best practices.

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Discover more tips on the Maintenance Matters blog.www.bigfootcmms.com/blog

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