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1Market Analysis
Market Analysis
Presented by
Steven R. Kopits
April 2002
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2Market Analysis
Agenda
Market Sizing
Market Share
Industry Structure and Profits
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3Market Analysis
Market Analysis
Trying to establish
by market analysis.
Total market size
Your company revenues (mkt. share)
Your company profits
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4Market Analysis
Market Sizing
Where the market is
and where its going.
12
34
1
2
34
Establish current market size
Establish rate and shape of growth
Establish terminal market size (exit point)Establish post-terminal growth (exit value)
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5Market Analysis
Market Size = Your sales + sales of all competitors
Current Market Size
A competitor is defined from the customersperspective
GeographicPrimary Secondary
Pr
od
uc
t/
Ser
vic
e
B
roa
d
Narro
w Current
competitors,who actuallycompete
today for yourcustomers
Current competitors,
who could but dontactively compete in
your marketCurrent competitors,
who compete for part of your
market nearly your product
NOT RELEVANT
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6Market Analysis
Its a summers day, 2pm
on the beach. A customergoes into a convenience store on the boardwalk. He
wants a drink. He can buy a warm Pepsi or a cold
Coke (from a refrigerated case). Do these drinks
compete against each other? What if the Coke is in .33L cans, the Pepsi in a 2L bottle?
Case Study
Market segmentation can be a subtlething but it is the customers perspective
that matters
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8Market Analysis
New Tech Industries
Why this shape?
High unit costs
Poor organization
Changing business model
Long sales conversion cycle
Customer
ignorance/resistance
Slow up-take of
product or service
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9Market Analysis
Selling to corporates: entrepreneur experiences
Good initial meeting
Quick formal proposal
But corporates respond with
Lack of clear decision-making process
No clear decision-makers Lack of urgency
Preference for established suppliers
Turf battles
Risk-averse manager behavior
Lengthy trials to become established supplier
Sales Conversion Cycle
Conversion cycle can take 2 years for corporateclient
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10Market Analysis
Customer Inertia/Ignorance
CustomerPe
rceived
Switching
RiskLow
High
Value-added
One more
NO SALE
A step up
Sounds
complicatedWell, if
High
Value-added
Don't bother
me
Gotta have
it
Low High Low High
Low
NO SALE
No CompetitionCompetitive Environment
Aim for the green boxes.
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11Market Analysis
CustomerInertia/Ignorance
One more
Another product in a broad existing selection
E.g.: FMCGs (Coke, toothpaste)
Critical Success Factors (CSFs): brand awareness, efficient and broad distribution, efficient
production
A step up
Clearly superior product in a broad existing selection
E.g.: broadband internet access, Gevalia coffee
CSF: credibility (brand awareness), demonstration, word-of-mouth recommendations
Sounds complicated
Superior, but complex, product in an existing selection
E.g.: major corporate softwares
Characteristics: long and opaque decision-making process, multiple decision-makers, trials, delays
CSF: track record, financial strength, proven product, sales endurance
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12Market Analysis
CustomerInertia/Ignorance
Dont bother me
Clearly superior product with no strong alternative, but non-material, non-core to client
E.g.: energy efficiency project, alternative telecom provider to corporate client
CSF: right contacts, timing, simple purchasing process
Gotta have it
Clearly superior product with no alternative, core to client
E.g.: Viagra
CSF: show up
Well, if
Clearly superior, complex product with no clear alternative, core to clientclient will work with
vendor for successful outcome
E.g.: new production technology
CSF: client relation skills, trials and R+D focus, good at customization and documentation,
project management skills
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13Market Analysis
Ask potential customers about their needs
For the product or service, identify
Absolute benefit (in $) to customer
Relative benefit (% of expenses)
Strengths and weaknesses of current solution
Perceived risk
Decision making process
Who can approve, who can veto
How approval occurs (p&l ownership, initiator/champion,
rounds/levels
Timing (cycle, length of approval, trials)
Corporate MarketSurveys
Do not speculate. Ask. Get information.
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14Market Analysis
Describes the position of the potential customer with regards to
your product or service Signal customer willingness to buy; useful for VCs
Can be an extension of a marketing surveyasking can be betterthan selling!
Should be specific Detailed description of customer need Detailed description of the proposed product/service Price Timing Required approvals Key conditions Key limitations Risk assumption
Non-binding
Letters of Intent
To have value, an L-o-I must be specific.
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15Market Analysis
Market Share
Based on your relevant market
Your competition from the customers perspective
Your geographic area
The market you can and plan to serve You can refer to total market for establishing market
share in percentage terms
Assess the market both top down, bottom up
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16Market Analysis
Price leader No. 1 in market share
Economies of scale
First mover?
Quality leader
Superior product/technology
Strong organization Middle of pack
Good technology
Reasonable price
Minor player
Niche market
Potential Market ShareStrategies
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17Market Analysis
Industry Structure
Market share depends on industry structure
Geography National, regional, or global
Concentration
Significant economies of scale
Production, sales, advertising, purchasing, financing, R+D,distribution, brand awareness/credibility
More typical in mature industries
Fragmentation
Customer stickiness
High switching costs Low economies of scale, low scalability
What is your current industry structure? What will it be atexit?
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18Market Analysis
Share Strategies by Industry Structure
Which are you?
Strategy Requirements
Concentrated Fragmented
Market leader
Top 3
price leader simple business model,
lots of capital,
acquisitions,
superior technology or organization,
'first mover'
20-60% 15-25%
Quality leaderRank: 2-6
quality leader superior R+D,
good execution,
good mgmt
15-25% 10-15%
Middle of pack
Rank: 4-8
good price,
flexible service,
loyal customers
organic growth,
modest capital,
not too R+D oriented
10-15% 5-8%
Minor player
Rank: below 8
occupy niche,
too small or difficult
for major competitors
good understanding of a specific
market
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19Market Analysis
Situational (Soft) Advantages Smarter, harder working management
No response from competitors
Structural (Hard) Advantages
Based on structural characteristics of the business
vs. competition
Comparative Advantage
VCs prefer good but not necessarily brilliant ormacho management leveraging a structural
advantage
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20Market Analysis
Employee compensationstructure
Geographic coverage
Mix of products
Decision-making process
Brand positioning
Distribution channel
Skill set
Capital
Some Structural Advantages
Credibility
Productionequipment
Unions
Regulation
Cost structure
Ownership
Corporate culture
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21Market Analysis
Profit margin is function of
Market share
Industry structure
Industry growth
Company comparative advantage
Forecasting ProfitMargins
Understanding market forces are key inprojecting future profit margins
External Factorsfrom market analysis
Internal factors
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Typical Profits Margins
Pre-tax Net Income/Sales
Low Med High
None(monopoly)
+5% +10% +15%
Limited(mkt. leader)
+0% +5% +10%
Normal(middle of pack)
-5% 10% +5%Low:
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23Market Analysis
A note about valuation
Exit profit margins and post-terminalgrowth prospects will determine post-terminal values
Post-Terminal Values
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24Market Analysis
Terminal Market Size
0
50
100
150
200
250
300
350
YR1 YR5 YR10
Time
Sales
Terminal value: reality check, future growth
prospects
Realitycheck
Post-terminalgrowth25% CGR
15% CGR
8% CGR
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25Market Analysis
Contact Detail
Steven Kopits
mobile: +1 508 685 1200
email: [email protected]