Art of Collaboration High performance teams collaborating to achieve great things BluSky
Dec 05, 2014
Art of Collaboration
High performance teams
collaborating to achieve great things
BluSky
Agenda
1. Facilitated process
2. When to BluSky
3. BluSky collaboration services
4. Creative BluSky
5. BluSky workshop timeline
6. Client experience
7. How to get there?
Facilitated BluSky Process
A team of people that respect each others personal growth & success working together to rapidly produce a set of deliverables by following a structured process to solve a business problem they are empowered to resolve!
A rigorous facilitation process The Right People
High Performance Teams A desire for change
Participants are selected based on:
1. Relevant business knowledge
2. Motivation to find a practical solution
3. Authority to implement the solution
4. BluSky facilitation leadership
PSDDCYCLE
PSDDCYCLE
Insurance: Segment by risk, manage by exception
Supply Chain: One world | one purpose | one team
Publishing: Unlocking the value of content bound by the book cover
Telco: Partner incentives by product sales value, not volume
A four step approach designed to deliver a thorough facilitation process where combination of clear, concise instructions and industry examples set the expectation of what is required.
Workshop participants only need to bring their knowledge of the business problem being addressed.
Present - Show - Demonstrate - Do
PSDD CYCLE
When to BluSky
Complex programmes involve many stakeholders across the organisation
Important contributions, decisions or commitment are required from a broad range of stakeholders
The solution requires comprehensive breadth of learning, robust analysis or extensive knowledge
A strong network is necessary communicate and influence a larger community affected by the change
A good foundation for partnering is needed to gain insight into the requirements and benefits expected
The team needs to achieve a quick result
Business
process
engineering
New product
development
Problem
resolution
Programme
scope Definition
and Planning
Find white space
opportunities…
Implement
transformational
business change
Business
strategy
BluSky is designed to address key issues that require ownership, alignment
and strategic focus to help deliver value…
Develop business
operating models
BluSky Collaboration Services
Strategy Map Workshop (SMW): Establishing strategic insight into the business change covering mission, strategic objectives, future scenarios and performance measures.
Business Case Workshop (BCW): Framework for conducting detailed cost and benefit analysis to define project budget and prepare plan for realising programme benefits.
Project Definition Workshop (PDW): Clear concise definition or programme or project scope covering product, organisation, process and data and non-functional constraints.
Issue Resolution Workshop (IRW): Collaborative process for resolving cross functional issues that are primary roadblocks to achieving business goals or organisational alignment.
Action Planning Workshop (APW): Action planning session designed to identify and address the issues that must be resolved in order to implement a new change programme.
Product Design Workshop (PDW): Designing horizon three products and product platforms that enhance buyer value through differentiation or reducing cost structures.
Process Engineering Workshop (PRW): Innovative collaborative process design process for removing bottlenecks using technology enablers to increase self service channels, remove paper based processes and streamline workflow on high value activities.
Requirement Analysis Workshop (RAW): Evolutionary process for preparing business requirements beginning at high level and drilling down into detailed descriptions based on project priorities.
Solution Design Workshop (SDW): Requirements exploration and solution development covering architecture design, gap analysis, impact analysis, roadmap planning and cost estimation.
Quality Review Workshop (QRW): Guided peer review conducted to ensure the best product is presented for stakeholder acceptance and signoff.
Init
iati
on
D
eli
very
Creative BluSky
Approach
The BluSky approach results in:
Ownership of the results
Enhanced business partnerships
Common understanding of the business
Broad-based alignment around the business vision
Accelerate the analysis process
Improve the quality and value of the end solution
Provide a structured & repeatable process that sets an expectation of high performance
Synergy
Bold Strategic
A facilitated approach the brings together pressing issue, key stakeholders and proven process.
Models are used extensively to brainstorm, draft and test business concepts (divergent ideas). Once the shape of the models become stable (convergent ideas) they are used to provide the framework for preparing detailed reports.
Full participation in developing the new business model ensures strong stakeholder ownership of the end result, preparing a leadership team capable of driving the changes across the organisation.
BluSky Iterative Cycle
Output
Follow up incomplete items
Product / Service specifications
Process Specification /Storyboard
Use Case Specification
Data dictionary
Supplementary Specification
Glossary
Output
Project Objectives
Draft Business Processes
High Level Requirements Catalogue
Process Pain Points
Output
Domain Business Data Model
Process Activity Business Entity
• Product / Service Attribute
Output
Target Process Model
Verify Pain Points (current process)
Process Benefits / Improvements
Process Reporting Measure
Story Board
Output
Scenario List
Process Activity x Use Case Matrix
Use case model (MoSCoW)
Use Case Entity
Use Case Specification, incl. activity diagram
• Product / Service Specifications
• Complex Rule U/C Specification
Output
Harmonise x-stream artefacts
Output
Review Updates
Product Evaluation
Harmonise & Manage
Requirements
Multiple
Analyses
Streams
SME
BA SME
SME SME
SME
Setting the Scene
Detailing the Plot
Critics Review
Setting the Benchmark
BluSky Workshop Timeline
Multi-day workshop programmes,
with 12 - 16 participants per workshop,
involving between 50 - 100 stakeholders.
Project Brief
½-1 day
Event Preparation
5 days
Workshop Events
1-6 days
Quality Review
3 + 1 days
Action Plan
30-90 days
• Brief Project team
• Review objectives
• Describe deliverables
• Identify participants
• Define workshop session
• Agenda
• Presentations
• Workshop schedule
• Workshop plan & worksheets
• Equipment check & set-up
• Integrate outcome into programme
• Finalise and distribute reports
• Communication outcome
• Initiate implementation planning
• Assess content
• Identify the good & bad
• Summarise review
• Agree on action
• Make changes
Client Experience The First Media OSS planning workshop was very well prepared and facilitated. I thoroughly enjoyed the experience.
Manager, Network Management Planning
The RPSS time box was by far the best run to date. The workshop process allowed us to focus on our requirements and formulate the concepts necessary to solve the RPSS publishing content problem, rather than just conducting the Rational Unified Process.
Manager, Retail Support
The product & pricing requirements analysis workshop was one of the most effective processes I have been involved in for a number of years.
Manager, Retail Products
A good day today - the concepts are falling into place and we are achieving and see we are achieving and progressing.
Manager, OH&S
The feedback from my staff for the 2 day workshop has been very positive and it seems Stephan worked them hard and facilitated strongly and left people with a sense of high value for their time spent. Well done, a good start on the way to the first deliverable!
Director, Major Hazards Division
I wanted to thank you for all your efforts on the project. I certainly have learned a lot.
Publishing Manager, Lifestyle
How to get there?
Technology architecture & solutions are justified at a strategic and financial level by preparing a business case.
+61 (0) 432 690 196
www.designerdata.com.au