Employee Discipline Foundation Course in Human Resource Management
Employee DisciplineFoundation Course in Human Resource Management
Discipline & Employee Discipline
• Discipline – Expected and accepted behaviour within the organization
• Employee Discipline – behaviour expected by the employer or the organization.
Expected Behaviour
Accepted Behaviour
Employee Discipline
Employee Discipline
Following Rules and Regulations
Behave according to
implied terms
Behave according to
expressed terms
Expressed Terms
• The terms specifically stated verbally or in writing in regard to the contract of employment
Expressed Terms
• These terms are found in1. Letter of Appointment2. Circulars3. Standing Orders4. Collective Agreements5. Provisions and relevant Acts (Shop & Office
Act/Wages Board Ordinance)
Implied Terms
• They are not clearly mentioned, expressed or stated in writing
• The employee is expected to know them
Implied Terms
• Carrying out one’s duties and responsibilities effectively and efficiently
• Behaving well inside and outside the organization
• Following the orders of the superior• Respecting the boss • Protecting the good will of the organization
Types of Discipline
1. Positive or Constructive Discipline2. Corrective or Punitive Discipline
Positive or Constructive Discipline
• Promoting “self-discipline” within the organization by educating all the employees on rules, regulations and standards
Positive or Constructive Discipline
• Educating employees on the objectives expected from those rules, regulations and standards
Positive or Constructive Discipline
• Obtaining the consent of all employees in amending existing rules and regulations and adding new ones.
Positive or Constructive Discipline
• This is also called preventive discipline
Constructive or Punitive Discipline
• Making employees disciplined by punishing those who violate the code of conduct.
• This is used as a preventive method of future violation of discipline
Constructive or Punitive Discipline
1. Positive Approach• Based on the idea that there is no bad human
behavior• Encouraging the positive behavioral patterns• Promoting the ethical and lawful behavior
inside the organization• Constructive discipline
Constructive or Punitive Discipline
2. Sandwich Model
Constructive or Punitive Discipline
2. Sandwich Model• Giving a critical feedback to someone to
change his or her behavior• without hurting his or her feelings • To avoid defensive reactions from the
recipient
Constructive or Punitive Discipline
2. Sandwich Model
Prepare
Compliment
Coach-present the factsencourage
Follow up
Constructive or Punitive Discipline
3. Progressive Discipline• Trying to correct the employees’ misbehavior
using progressive methods rather than punishing them at once
Counseling or Verb
al warning
A written warning
Suspensi
on or Demotion
Termination
Constructive or Punitive Discipline
4. Negative Approach• Hot Stove Theory
Constructive or Punitive Discipline
• Negative Approach
Hot Stove
Employee Misconduct
• Violating rules and regulations of the organization
• Breach of “expressed” or “implied” terms of the contract of employment
• An act done inside or outside the organization which has an impact on the smoothing functioning of the organization
Employee Misconduct
“An act or omission that is in breach of expressed or implied terms and conditions of the employment which has an adverse bearing on the smooth functioning of the work place”
Types of Misconduct
Misconduct
Minor Misconduct
Major Misconduct/Gross Misconduct
Minor Misconduct
• Acts of misconducts that do not result in severe disciplinary actions
Minor Misconduct
1. Late attendance/tardiness
Minor Misconduct
2. Absenteeism
Minor Misconduct
3. Negligence of work/carelessness
Minor Misconduct
4. Not wearing uniforms or personal protective equipments (PPE)
Minor Misconduct
5. Refusal to work reasonable amount of overtime
Major Misconduct/Gross Misconduct
• Misconducts that result in server disciplinary actions including the termination as well
Major Misconduct/Gross Misconduct
1. Insubordination
• Insubordination is the act of willfully disobeying your superior.
Major Misconduct/Gross Misconduct
2. False allegation against the superiors• False accusations which don’t have a solid
foundation
Major Misconduct/Gross Misconduct
3. Theft or misappropriation• Stealing• Using the properties of the organizations
misappropriate.
Major Misconduct/Gross Misconduct
4. Assaulting or threatening another employee
Major Misconduct/Gross Misconduct
5.Using abusive language to address superiors
Major Misconduct/Gross Misconduct
7. Drunkenness of responsible officers while on duty
Disciplinary Procedure
1. Preliminary Investigation• Collecting materials• Recording evidence• Analysis evidence • Deciding whether it is needed to do a proper
inquiry
Disciplinary Procedure
2. Show cause or charge sheet• Showing the mistakes committed • Explaining the gravity of those mistakes• Explaining the charges for those mistakes
Disciplinary Procedure
3. Receiving explanations• Obtaining answers for the mistakes committed• Obtaining reasons for the behaviour
Disciplinary Procedure
4. Accepting or rejecting explanation• Analyzing the answers and explanations to see
the validity• Treating the answers and explanations based on
their validity
Disciplinary Procedure
5. Domestic inquiry• In depth analysis of the incident related to the
disciplinary procedure• Inquiry by the management from the employee
accused• He can either defend or accept
Disciplinary Procedure
6. Findings of the report• The report is prepared by an independent and
impartial person • The report consists the findings on which the
decisions can be made
Disciplinary Procedure
7. Taking disciplinary actions• Depending on the gravity of the mistakes
committed • Higher the gravity more tight the punishment is
Types of Punishments/Disciplinary Actions
• Warnings – Verbal/Written
Types of Punishments/Disciplinary Actions
• Severe warning or last warning
Types of Punishments/Disciplinary Actions
• Fines (up to 5% of the salary and the deductions to be credited to employee welfare fund)
Types of Punishments/Disciplinary Actions
• Suspending (without pay for a definite period)
Types of Punishments/Disciplinary Actions
• Transfer
Types of Punishments/Disciplinary Actions
• Deferment of increments and promotions
Types of Punishments/Disciplinary Actions
• Demotion
Model Questions
1. What is misconduct?
Model Questions
2. Explain the purpose of preliminary investigation
Model Questions
3. What do you mean by “Minor Misconduct” in an organization? Give examples
Model Questions
4. Name the six steps involved in disciplinary procedure
Model Questions
5. Explain how you can improve discipline in an organization
Model Questions
6. List and explain the types of punishments
Thank you…!!!