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2HIVE.ORG Content Moderation Solution for Online Communities. People-powered moderation. 24/7 schedule. 32 languages. Affordable price.
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2HIVE for Customers

Jun 29, 2015

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Content Moderation Solution for Online Communities.
People-powered moderation. 24/7 schedule. 32 languages. Affordable price.
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Page 1: 2HIVE for Customers

2HIVE.ORG

Content Moderation Solution for Online Communities.People-powered moderation. 24/7 schedule. 32 languages. Affordable price.

Page 2: 2HIVE for Customers

Let's consider a case

You need to moderate 50 000 content items per month

4 languages, 24/7

Page 3: 2HIVE for Customers

You will need at least 3 moderators for 8 hours each. No weekends, no

holidays, no day-off!

In fact you need 5 moderators,they are humans, not robots

Page 4: 2HIVE for Customers

You need to support 4 languages

So you will already have 15 moderators. And each of them should know English language + specific language

Page 5: 2HIVE for Customers

15 moderators from different countries

+ a Manager to hire, train and control all of them

Page 6: 2HIVE for Customers

These 16 employees will cost$6000 / month

Plus you will have to deal with special software development, equipment and taxies.

Page 7: 2HIVE for Customers

2HIVE is

Web Based Tools● 2Hive is a SaaS solution. We provide transparent and easy-to-integrate API

and SDK tools● 2Hive Moderators Team works up to 5 times more effective due to our

special content assignment algorithms● Content Moderation System accessible from any kind of mobile devices, so

moderators can work in any time, any place● Analytics subsystem allows you to manage and control your moderators

Improve your Content Moderation Department with our solution.

2HIVE.ORG

Page 8: 2HIVE for Customers

2HIVE is

People-powered Moderation

● High-volume moderation with volume pricing

● Trained Team of Moderators for manual content moderation

● 24/7 schedule

● 32 languages support

● Multilevel automatic and manual quality assurance

If you don't have your own Content Moderation Department, if you do want to reduce your expenses and manage more languages then 2Hive is what you are looking for!

2HIVE.ORG

Page 9: 2HIVE for Customers

2HIVE is optimized for different content types

● photos● user public info (name, about, status, interests, etc.)● social newtorks posts● comments● abuse reports● reviews and articles

You create your own moderation rules for each kind of content. 2Hive Moderators then take decision according to these rules.

2HIVE.ORG

Page 10: 2HIVE for Customers

Start Middle Big

Web Panel Subscription FREE 25$ 100$

Volume per month 1 000 50 000 200 000

Moderation schedule24/7

Response time< 1 hour

24/7Response time

< 20 min.

24/7Response time

< 5 min.

Allowed Languages 32 32 32

Fixed Moderators Team No No Yes

Cost per content item 30$ per 1000 20$ per 1000 15$ per 1000

2HIVE.ORG

Page 11: 2HIVE for Customers

So, how much will it cost for the project which generates 50 000 content items in 4 languages?

$1000 per monthfor the full Content Moderation solution

Page 12: 2HIVE for Customers

And what if it’s 32 languages?

$1000 per monthThe price stays the same!

Page 13: 2HIVE for Customers

How does it work?

Your Service

2HIVE

You send your content to 2Hive, it’s passed through moderation and then you can get the moderation result.

You can use PRE and POST moderation, abuse report moderation.

As you receive the moderation result you then proceed with further actions: publish or remove content, block the user or change the user’s status.

2HIVE.ORG

Page 14: 2HIVE for Customers

Moderation rules

Content type: user avatar

YES if: Personal photo only

NO if: Erotic, nudityPhotos without faces, landscape photosPhotos with arms or guns, any scenes of violence

You create a rule for each type of content. A moderator will then press YES or NO depending on the content meets the rule requirements or not.

2HIVE distributes the content among all moderators in order to increase the moderation speed and reduce amount of any kind of mistakes.

2HIVE.ORG

Page 15: 2HIVE for Customers

JSON REST API

Moderation request Moderation result

{ 'id' : '1234567890', "type" : "new_blog_post", "lang" : "en" "content" : [ {"img" : "http://cdn.nyrby.com/filename.jpg"}, {"text" : "Garage sale around the corner"} ], "context" : [ {"text" : "Gregory Staithorpe, 36, USA"}, ] }

context - is an additional information which helps a moderator to take a decision

{ 'id' : '1234567890', 'type' : 'new_blog_post’, 'status' : 'disallow', 'stat' : { 'allow' : 1, 'disallow' : 2 }}

2 moderators of 3 decided that content is does not meet the rule requirements.

2HIVE.ORG