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277 Industrial Park Rd.Franklin, NC 28734
(800) 327-8466www.tektone.com
Tek-CARETek-CARE®®500 500 In-Service TrainingIn-Service Training
At TekTone®, our 30 years of listening to health care professionals has given us the insight to develop a wireless emergency call system with all the features you want—such as resident pendants, check-in devices and pocket pagers. We’ve developed our Tek-CARE®500 wireless emergency call system to enhance the service you provide to your residents. At the same time, you’ll find it’s the easiest and most efficient emergency call system you can use.
This presentation is designed to familiarize you with the Tek-CARE®500 wireless emergency call system. For complete user instructions, please refer to the Operation, Installation and Service manual (part number IL881).
IntroductionIntroduction
277 Industrial Park Rd.Franklin, NC 28734
(800) 327-8466www.tektone.com
Tek-CARETek-CARE®®500 500 In-Service TrainingIn-Service Training
The Tek-BRIDGETek-BRIDGE®® with Tek-CARE with Tek-CARE®®500 software 500 software processes and displays transmitter call information from the system’s receiver. Many programmable options are available to customize a system.
NC501ES Tek-BRIDGE® with Tek-CARE®500 software
The NC501ES Tek-BRIDGE® includes pre-installed Tek-CARE®500 software, plus the ability to add central monitoring, reporting, and text messaging.
277 Industrial Park Rd.Franklin, NC 28734
(800) 327-8466www.tektone.com
Tek-CARETek-CARE®®500 500 In-Service TrainingIn-Service Training
The ReceiverReceiver collects signals from the transmitters and repeater/locators in the field and then transfers that information to the Tek-BRIDGE®.
The NC510ES Receiver is connected directly to the Tek-BRIDGE® via the included PK510 cable. The receiver transfers information received from the transmitters in the field to the Tek-BRIDGE®.
NC501ES Tek-BRIDGE® with Tek-CARE®500 software
NC510ES Receiver
277 Industrial Park Rd.Franklin, NC 28734
(800) 327-8466www.tektone.com
Tek-CARETek-CARE®®500 500 In-Service TrainingIn-Service Training
Repeater/LocatorsRepeater/Locators are strategically placed throughout the facility to collect and re-transmit signals from transmitters and other repeater/locators to the receiver. Repeater/Locators also provide general location information.
Repeater/locators operate on AC power, and include an internal backup battery for power outages.
IH511 Weatherproof
Housing
NC510ES Receiver
NC511ES Repeater/Locator
277 Industrial Park Rd.Franklin, NC 28734
(800) 327-8466www.tektone.com
Tek-CARETek-CARE®®500 500 In-Service TrainingIn-Service Training
Reset a call:Reset a call: Use a ballpoint pen to press the reset button on the back of the pendant.
TransmittersTransmitters
Place a call:Place a call: Press and hold the button for at least 1 second.
The single-button pendantsingle-button pendant is a water-resistant transmitter suitable for use in showers and bathtubs. It includes a lightweight neck chain, which will separate to prevent choking if it is pulled tight.
277 Industrial Park Rd.Franklin, NC 28734
(800) 327-8466www.tektone.com
Tek-CARETek-CARE®®500 500 In-Service TrainingIn-Service Training
Event Monitor’s Call DisplayEvent Monitor’s Call Display—The call display shows all active calls, including call type, transmitter device number, resident name, location, and time elapsed since the call was initiated.
277 Industrial Park Rd.Franklin, NC 28734
(800) 327-8466www.tektone.com
Tek-CARETek-CARE®®500 500 In-Service TrainingIn-Service Training
The RegistersRegisters are at the bottom of the Event Monitor screen. The five registers are used to view resident and transmitter information. They can also be used to add residents, to assign transmitters, and to determine which staff pagers receive event notification.
277 Industrial Park Rd.Franklin, NC 28734
(800) 327-8466www.tektone.com
Tek-CARETek-CARE®®500 500 In-Service TrainingIn-Service Training
The Patients/Residents RegisterPatients/Residents Register displays a list of residents, along with tabbed panes that display each resident’s information, assigned locations, and assigned transmitters. It can also be used to add or remove residents from the system. Patient/Resident Information fields are custom-created for a facility using the included LS450 Config Tool programming software.
277 Industrial Park Rd.Franklin, NC 28734
(800) 327-8466www.tektone.com
Tek-CARETek-CARE®®500 500 In-Service TrainingIn-Service Training
The Transmitters RegisterTransmitters Register displays a list of all transmitters and repeater/locators. Tabbed panes display each transmitter’s location, assigned resident, and supervision settings. The Transmitters Register is also used to add or remove transmitters from a system, and to assign transmitters to residents.
277 Industrial Park Rd.Franklin, NC 28734
(800) 327-8466www.tektone.com
Tek-CARETek-CARE®®500 500 In-Service TrainingIn-Service Training
Staff, Groups & Assignments RegistersStaff, Groups & Assignments Registers
The StaffStaff, Staff Groups Staff Groups and Assignments Registers Assignments Registers are used to customize a system to send automatic text messages to selected staff pagers.
277 Industrial Park Rd.Franklin, NC 28734
(800) 327-8466www.tektone.com
Tek-CARETek-CARE®®500 500 In-Service TrainingIn-Service Training
Using Tek-PAGING® equipment, Tek-CARE®500 automatically sends a text message to staff pagers in response to a resident call. To send a manual text message, click on the Text Message button, select staff members, type a message and click the Send button.
277 Industrial Park Rd.Franklin, NC 28734
(800) 327-8466www.tektone.com
Tek-CARETek-CARE®®500 500 In-Service TrainingIn-Service Training
The included Remote Event Monitor Remote Event Monitor software connects up to 9 additional PCs running Microsoft Windows® to the Tek-CARE®500 system via the facility’s local area network.
Remote event monitors provide real-time monitoring of all system activity, create reports using a web browser, and send manual text messages to selected or all staff pagers (if included in the system).
277 Industrial Park Rd.Franklin, NC 28734
(800) 327-8466www.tektone.com
Tek-CARETek-CARE®®500 500 In-Service TrainingIn-Service Training
1. Ensure that the Event Monitor software is running. If it is not, double-click the LS576 Event Monitor icon on the Tek-BRIDGE® desktop and choose the appropriate network options from the splash screen.
2. Click the Menu button in the lower left hand corner of the event monitor window and select ES Traffic from the menu.
3. The ES Traffic window will open. At the top of the window, check the boxes labeled Hide transmitters already in system and Hide supervisions.
277 Industrial Park Rd.Franklin, NC 28734
(800) 327-8466www.tektone.com
Tek-CARETek-CARE®®500 500 In-Service TrainingIn-Service Training
4. Insert a battery into the device to be added to the system, and then place a call.
5. In the ES Traffic Window, watch for a Device ID to appear as shown below. Select the call in the traffic list from the transmitter to be programmed, and click the Add transmitter to system button.
277 Industrial Park Rd.Franklin, NC 28734
(800) 327-8466www.tektone.com
Tek-CARETek-CARE®®500 500 In-Service TrainingIn-Service Training
6. The Transmitters register (below) will appear in the Event Monitor. Verify that ES is selected from the Transmitter Family drop-down menu, and that the Device ID has been captured. If the transmitter will be used immediately, check the In Use box.
7. Select the appropriate Device Type from the drop-down menu.
277 Industrial Park Rd.Franklin, NC 28734
(800) 327-8466www.tektone.com
Tek-CARETek-CARE®®500 500 In-Service TrainingIn-Service Training
1. With the Event Monitor software running, click the Registers button in the lower right corner of the window. Click Residents in the Registers List if it is not already selected. The Residents register will open.
277 Industrial Park Rd.Franklin, NC 28734
(800) 327-8466www.tektone.com
Tek-CARETek-CARE®®500 500 In-Service TrainingIn-Service Training
2. Click the Add button in the Residents register and fill out the information fields in the Details pane beginning with the Name field and any custom fields under the Residents tab.
3. To add a patient photo, click Add in the Image pane and browse to the location of the photo. Click Open to use the photo as the residents image. The image can be any of the following formats: BMP, JPG, GIF, or PNG.
4. Click the Locations tab in the Details pane and select a default location for the patient from the Default Location drop-down menu. If the resident’s default location is a two-bed room, select the Default Side that for that resident.
5. If the resident is to be assigned to more than one location, check the appropriate boxes in the Locations list below the Default Location drop-down menu.
6. Click Apply to write the changes to the system.
7. Repeat for each additional resident to be added.
8. When all programming is complete, run the Config Tool software, load the new system configuration, and save a copy for backup.
277 Industrial Park Rd.Franklin, NC 28734
(800) 327-8466www.tektone.com
Tek-CARETek-CARE®®500 500 In-Service TrainingIn-Service Training
The Tek-CARETek-CARE®®500 Reporting System 500 Reporting System produces custom reports about events that have been cleared from the Event Monitor. These reports provide valuable information to evaluate and optimize staff time. The information contained in these reports also provides accountability information to the facility for each zone, room, type of call and time period.
277 Industrial Park Rd.Franklin, NC 28734
(800) 327-8466www.tektone.com
Tek-CARETek-CARE®®500 500 In-Service TrainingIn-Service Training
The Reporting Options Reporting Options screen is used to define the report’s parameters to create a custom report. Select or enter the desired reporting time period, shift, relevant calls (zones, transmitters, residents, event types), and response time.
In the Output Types pane, choose HTML to open the report in the browser window or CSV to open the report in a spreadsheet.
Then click on the Create Report button at the bottom of the screen.
277 Industrial Park Rd.Franklin, NC 28734
(800) 327-8466www.tektone.com
Tek-CARETek-CARE®®500 500 In-Service TrainingIn-Service Training
The Low Battery Report Low Battery Report shows the transmitter ID (Dev #), hardware type, location and resident of transmitters that need their batteries changed.
To create the report, click the Menu button at the bottom of the Event Monitor, and then select Low Battery Report.
277 Industrial Park Rd.Franklin, NC 28734
(800) 327-8466www.tektone.com
Tek-CARETek-CARE®®500 500 In-Service TrainingIn-Service Training