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24/7 NOC services
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24/7 network monitoring and after hours maintenance support service - ConcordantOne Tech

Jan 15, 2017

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Page 1: 24/7 network monitoring and after hours maintenance support service  - ConcordantOne Tech

24/7 NOC services

Page 2: 24/7 network monitoring and after hours maintenance support service  - ConcordantOne Tech

Service FeaturesNo minimum devices, No Setup cost

True 24 by 7 alert monitoring and remediation.

Monthly payment, per device pricing.

Multi-level escalation support

Dedicated NOC team and Account manager

Multi-point Quality control

Plug and Play White Label NOC services

Page 3: 24/7 network monitoring and after hours maintenance support service  - ConcordantOne Tech

24 by 7

Monitoring Remediation

Page 4: 24/7 network monitoring and after hours maintenance support service  - ConcordantOne Tech

Patch Management

Back up Management

Anti Virus Management

Page 5: 24/7 network monitoring and after hours maintenance support service  - ConcordantOne Tech

You Benefit From

Managing strict SLAs using our services

Increased profit margins and high cost-to-benefit ratio

Scaling your business without adding additional staff.

Page 6: 24/7 network monitoring and after hours maintenance support service  - ConcordantOne Tech

Our NOC works using your RMM and PSA

To get started with our services you need to create an account for the NOC in your RMM & PSA. Create a new board or queue in your PSA.

RMM PSA

Page 7: 24/7 network monitoring and after hours maintenance support service  - ConcordantOne Tech

Access to a wide range of skill sets

Giving You Control Over How the NOC work for you

Page 8: 24/7 network monitoring and after hours maintenance support service  - ConcordantOne Tech

Up to 60% reduction in operational expenses

75 % first touch resolution

Under 2% alert escalation rate

No Setup cost

Page 9: 24/7 network monitoring and after hours maintenance support service  - ConcordantOne Tech

And not having to pay for

building One

Page 10: 24/7 network monitoring and after hours maintenance support service  - ConcordantOne Tech

Running Stress free & highly Profitable MSP Business

Page 12: 24/7 network monitoring and after hours maintenance support service  - ConcordantOne Tech

Thank You!!!http://www.concordantonetech.com