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236519 ANZ REWARDS TRAVEL ADVENTURES BROCHURE …...236519_ANZ REWARDS TRAVEL ADVENTURES BROCHURE_93268_COVER.indd All Pages 23/9/19 1:43 pm

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  • 236519_ANZ REWARDS TRAVEL ADVENTURES BROCHURE_93268_COVER.indd All Pages 23/9/19 1:43 pm

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    236519_ANZ REWARDS TRAVEL ADVENTURES BROCHURE_93268_PAGES.indd 1 23/9/19 1:44 pm

  • WELCOMETO YOUR ANZ REWARDS

    TRAVEL ADVENTURES CARD

    < 2 >

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  • WELCOME

    < 3 >

    WE

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    ELET THE ADVENTURE BEGIN

    Your life of adventure is ready for takeoff, with the ANZ Rewards Travel Adventures card, the card that gets you travelling now and in the future. From city to surf, outback to up North, or even a spoil-yourself shopping spree in Melbourne or New York, your ANZ Rewards Travel Adventures card is your ticket to get you there.

    Enjoy a world of adventure in your own backyard with one complimentary return domestic flight every year with Virgin Australia1. Simply spend just $500 on eligible purchases in the first three months and book your flights 60 days before you travel. That’s right, we’re rewarding you for using your card.

    Travel in style and enjoy the pre-flight experience with 2 complimentary Virgin Australia single entry lounge passes every year2 when you spend just $500 on eligible purchases in the first three months.

    Indulge in an overseas shopping spree, knowing there are no international transaction fees3 on your overseas purchases, including online from international websites.

    Try something a little different on your next international adventure. Complimentary International Travel Insurance4 could protect you and your accompanying spouse or partner and dependent children when you travel internationally.

    Differentiate your baggage and make it stand out on the carousel with ANZ Travel Adventures card stylish luggage tags.

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  • WELCOME

    PLUS, YOU’LL ALSO RECEIVE REWARD POINTS FOR EVERY DOLLAR OF ELIGIBLE PURCHASES5…

    Choose from over a thousand reward options at anzrewards.com

    From entertainment to hotel stays, premium brand merchandise to everyday essentials such as gift cards from top retailers including Woolworths, Bunnings, Myer and Flight Centre, the ANZ Rewards Program offers choice and flexibility through thousands of options when it comes to redeeming your ANZ Reward Points.

    The more you use your card, the more Reward Points you’ll receive and the closer you’ll get to your choice of great rewards options.

    ADDITIONAL CARDHOLDERS

    Why not add an additional cardholder? It’s an even faster way to accumulate points, as all eligible purchases on your card, as well as your additional cardholders’ cards, will pool into your account, getting you one step closer to your reward of choice.

    Simply visit anz.com to find out more. An annual Additional Cardholder Fee of $10 and an annual Rewards Program Services Fee of $55 will apply per additional cardholder on the account.

    < 4 >

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  • READY TOYOU’RE

    GET STARTED

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  • < 6 >

    GETTING STARTED

    A MILLION GREAT ADVENTURES OUT THERE WAITING TO BE HAD

    Activate your card and start spending your way to adventure today.

    Log in to the ANZ App, tap More on the accounts screen, then Activate Card or

    Log on to ANZ Internet Banking via anz.com and then Activate an ANZ card or

    Call 1800 652 033 with your card handy

    For customers new to ANZ, please visit your nearest ANZ branch to complete ANZ’s Customer Identification Process before activating your card. Visit anz.com for a guide on what identification to bring with you.

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  • < 7 >

    GETTING STARTED

    EVERYTHING YOU NEED TO KNOW, BEFORE YOU GO

    Worry-free adventures begin with great planning, so before you get started, here are a few handy tips to help you spend your time on more important things, like planning your next big adventure.

    Visit anz.com/adventurescardwelcome to get started

    1. Register for ANZ Internet Banking so you can keep track of your spending with access to your account directly on your desktop, tablet or phone, here at home and abroad.

    2. For added convenience you can register for online statements. Simply go to ‘Accounts’ then ‘View Online Statements’ and follow the prompts.

    3. Want to choose your own PIN? Never forget your PIN again by choosing a set of numbers as unique as you are. To change your pre-chosen PIN for one that’s easy to remember, simply visit us in branch or go to the PIN change screen at any ANZ ATM – it’s that simple.

    AND GET EVEN CLOSER TO ADVENTURES BY TRACKING YOUR REWARDS STATUS

    Collect and view your ANZ Reward Points in the blink of an eye by registering for ANZ Rewards. It’s the easy way to keep up-to-date with your ANZ Reward Points balance and redeem them for an extensive range of rewards anytime, anywhere. Visit anzrewards.com/activate or call 1300 367 763 weekdays (except during national public holidays) 8am - 8pm (AEST) to get started.

    236519_ANZ REWARDS TRAVEL ADVENTURES BROCHURE_93268_PAGES.indd 7 23/9/19 1:44 pm

  • < 8 >

    CARDUSING YOUR

    236519_ANZ REWARDS TRAVEL ADVENTURES BROCHURE_93268_PAGES.indd 8 23/9/19 1:44 pm

  • < 9 >

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    USING YOUR CARD

    REWARD POINTS

    • 1.5 Reward Points per $1 spent on eligible purchases up to $2,000 per statement period5

    • 0.5 Reward Point per $1 spent on eligible purchases above $2,000 per statement period5

    View the Rewards Program terms and conditions at anz.com/adventurescardwelcome

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  • < 10 >

    USING YOUR CARD

    SHOP WITH CONFIDENCE KNOWING YOU’RE PROTECTED BY ANZ

    Shopping online or overseas? Shop with confidence knowing you won’t be liable for fraudulent transactions made on your ANZ Travel Adventures card, with our ANZ Fraud Money Back Guarantee, as long as you notify us promptly and did not contribute to the loss.

    Plus, you can relax with 24/7 ANZ FalconTM Protection monitoring your card for any suspicious online, offline, or over the phone transactions – here and overseas. Remember, if you notice any unusual transactions or believe your card security has been compromised, call us day or night on 13 22 73.

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  • < 11 >

    USING YOUR CARD

    LET US KNOW, BEFORE YOU GO

    The ANZ Falcon keeps an eye on all of your transactions, keeping you safe from credit card fraud, here and abroad.

    Let us know before travelling overseas with your ANZ Travel Adventures card to avoid transactions being declined when purchases are detected by our 24/7 ANZ Falcon Fraud monitoring system. You can do this by calling us on 13 13 14 or via ANZ Internet Banking by sending us a ‘SecureMail’.

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  • FLIGHTS AND PASSES

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    FLIGHTSCOMPLIMENTARY

    PASSES AND LUGGAGE TAGS

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  • < 13 >

    FLIGHTS AND PASSES

    CHOOSE YOUR OWN ADVENTURE

    From the Great Barrier Reef to surfing Sydney’s beaches, to that end-of-season-sale shopping spree in Melbourne, your next adventure is closer than you think.

    Enjoy a world of adventure in your own backyard with one complimentary return domestic flight every year with Virgin Australia1 to selected destinations by simply spending $500 or more on eligible purchases in the first three months1 and booking your flights 60 days before you travel. Check out the great destinations available on anz.com/adventurescardwelcome and start planning your next adventure today.

    Don’t forget to take your luggage tags

    Your ANZ Travel Adventures card stylish luggage tags are not only distinctive but include important ANZ phone numbers you might need while travelling. So, make sure to attach them to your bags before you travel.

    Travel in style with 2 complimentary Virgin Australia single entry lounge passes every year2

    Enjoy the pre-flight benefits that come with your complimentary Virgin Australia single entry lounge passes. Simply spend $500 on eligible purchases in the first 3 months, and you’ll be relaxing before you board. Read up on your destination with in-lounge Wi-Fi while enjoying complimentary food and beverages. What a way to start your adventure.

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  • < 14 >

    Simply call 1300 367 763 four weeks before you travel and we’ll mail you your Virgin Australia single entry lounge passes. Then, all you need to do is present your Virgin Australia single entry lounge pass, along with your valid Virgin Australia boarding pass, at the lounge for entry2. If you’re travelling with a companion, they can access the lounge too by purchasing a lounge pass on the day of travel.*

    Shop confidently with no international transaction fees3

    Feel at ease as you enjoy leisurely shopping trips at little hidden boutiques through to a one-of-a-kind purchase along the Champs Elysees in Paris, or Madison Avenue in New York, knowing you won’t have to worry about international transaction fees hitting your account when you return home.

    * Payable at lounge reception by credit card only and can only be used a

    maximum of 2 hours before departure time. Available for Virgin Australia

    domestic lounges only and does not include partner or international

    lounges. Subject to space availability.

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  • < 15 >

    YOUR TRIPPLANNING

    PL

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    RIP

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  • PLANNING YOUR TRIP

    < 16 >

    WE’VE GOT YOU COVERED HERE…

    Relax on your Tour Down Under with Complimentary insurances4 (eligibility criteria applies)

    1. Trip cancellation? Lost or stolen luggage? Relax. Interstate Flight Inconvenience Insurance4 could cover you for unforeseen events such as trip cancellation and lost or stolen luggage when you travel interstate on holidays for up to 14 days, as long as you purchased your return flight using your ANZ Travel Adventures card account.

    2. Hit cruise control when you hit the streets with Rental Vehicle Excess in Australia Insurance4, when you hire a car, with your ANZ Travel Adventures card account. In the event of an accident, the Rental Vehicle Excess in Australia Insurance will pay your rental excess over the first $350 up to a maximum of $5,000 or the maximum total limit of up to the amount specified in your rental vehicle agreement; whichever is the lesser.

    3. Extended Warranty Insurance4 is available on personal and household purchases, at no extra cost. This covers items with a manufacturer’s unique identification serial number purchased with your ANZ Travel Adventures card account for up to 12 months after the original manufacturer’s Australian warranty expires.

    4. With Guaranteed Pricing Scheme4 if you make a purchase on your ANZ Travel Adventures card acount and then find the same product advertised later in a printed catalogue at a cheaper price within 21 days, you can claim back the difference.

    5. Purchase Protection Insurance4 covers you for most personal items purchased with your ANZ Travel Adventures card account against permanent loss, theft or accidental damage, for 90 days from the date of purchase.

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  • PLANNING YOUR TRIP

    < 17 >

    . . .AND OVERSEAS

    Explore the world with freedom knowing you could be covered with Complimentary Insurance4

    1. With your ANZ Travel Adventures card account, you could be eligible for complimentary International Travel Insurance4, which could protect you and your accompanying spouse or partner and dependent children when you travel internationally for trips of up to six continuous months at a time. Refer to anz.com/Allianz for information on eligibility criteria, terms, conditions, limits and exclusions.

    2. Transit Accident Insurance4 pays a benefit of up to $750,000 in the event of accidental death or up to $375,000 for a listed injury, while you are a passenger in a licensed plane, tourist bus, train or ferry whilst on a trip.

    Some specific eligibility criteria applies, so make sure you check it out to ensure you’ve got the cover you need. Visit anz.com/adventurescardwelcome to find out more.

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  • HELPFUL TELEPHONE NUMBERS

    Australia International

    General Enquiries 13 13 14 +61 3 9683 9999

    Lost or Stolen Cards 1800 033 844 +61 3 8699 6955*

    International Travel Insurance Enquiries and Claims (Allianz):

    1300 135 271Mon - Fri

    8:30am-6pm AEST

    +61 7 3305 7465Mon - Fri

    8:30am-6pm AEST

    Australian Consular Emergency Helpline

    1300 555 135 +61 2 6261 3305

    * (to avoid charges please contact the local operator in the country you are in,

    from a landline, and request to make a reverse charge call to this number).

    PERSONAL CONCIERGE

    Looking for help with restaurant, hotel, entertainment bookings or travel recommendations? Look no further, your 24 hour/ 7 days a week personal concierge service can help. Call 1300 580 765, or +61 2 8987 1677 if you’re overseas.

    PLANNING YOUR TRIP

    < 18 >

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  • Important Information:

    Terms and conditions are available on application. Fees and charges apply.

    1. Offer available to ANZ Rewards Travel Adventures Primary Cardholders who have made $500 of net eligible purchases within three months of approval. Complimentary flights are restricted to selected economy fare classes on flights operated by Virgin Australia to selected domestic destinations. One complimentary flight per year is available to each accountholder. Bookings are subject to availability and some flights may not have complimentary seats available. Flights must be booked at least 60 days in advance. Not to be combined with any other offer, discount or cabin class upgrades. Fees may apply for excess baggage, booking changes and cancellations. The complimentary flight is not eligible for Velocity Points and/or Status Credits earn. The Air Travel Benefit Terms (available at anz.com/adventurescardwelcome) and the Virgin Australia Terms and Conditions of Carriage (available at virginaustralia.com/au) apply. Eligible purchases are described in the Air Travel Benefit Terms - for example interest charges, fees, cash advances, cash equivalent transactions, balance transfers, premiums paid for ANZ Credit Card Insurance, transactions for gambling or gaming purposes and reversed or refunded transactions will not count towards your qualifying eligible purchases.

    2. Offer available to ANZ Rewards Travel Adventures Primary Cardholders who have made $500 of net eligible purchases within three months of approval. Accountholders are entitled to two single entry lounge passes per year which provide access to the Virgin Australia domestic Lounge when travelling on a Virgin Australia domestic flight. Lounge Passes cannot be used in international lounges, partner airlines or associated lounges. Lounge Passes expire 12 months after request. Please allow 4 weeks for delivery of passes. Lounge entry is subject to space availability and is permitted a maximum of 2 hours before the flight. Damaged lounge passes will not be accepted. Lounge passes are non-refundable and must not be offered for re-sale. Access to the lounge is to the Virgin Australia Lounge Terms and Conditions and Lounge Rules (available at virginaustralia.com/au). This offer is subject to the Air Travel Benefit Terms (available at anz.com/adventurescardwelcome). Eligible purchases are described in the Air Travel Benefit Terms - for example interest charges, fees, cash advances, cash equivalent transactions, balance transfers, premiums paid for ANZ Credit Card Insurance, transactions for gambling or gaming purposes and reversed or refunded transactions will not count towards your eligible purchases.

    3. ANZ will waive the overseas transaction fee on foreign currency transactions and transactions where the merchant or financial institution accepting the card is located outside Australia. ANZ will also waive the cash advance fee if you use your ANZ Rewards Travel Adventures account to withdraw actual cash from a branch or ATM located overseas. A cash advance fee will apply to any other cash advances on your account. ATM operator fees may apply.

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  • 4. Complimentary insurance covers: AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631(trading as Allianz Global Assistance) under a binder from the insurer, Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 has issued a group policy to Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522 AFSL and Australian credit licence 234527 which allows eligible ANZ account holders and cardholders to claim under the group policy as third party beneficiaries. The eligibility criteria, terms, conditions, limits and exclusions of the group policy are set out in the Premium Cards - Insurances, Insurance Policy Information booklet which may be amended from time to time. An excess may be deducted from any benefit paid. ANZ does not guarantee this insurance. Any advice has been prepared without taking into account your objectives, financial situation or needs. You must check whether or not it is appropriate, in light of your own circumstances, to act on this advice. You should ensure you review the relevant Policy Information booklet which can be obtained at anz.com/allianz before you make any decision to acquire it.

    5. Reward Points accrue in accordance with the ANZ Rewards – Rewards Program Terms and Conditions booklet (please call 13 13 14 for a copy). Purchases which are not eligible to earn Rewards Points are described in the ANZ Rewards – Rewards Program Terms and Conditions booklet, e.g. fees, cash, cash equivalent transactions, balance transfers, premiums paid for ANZ Credit Card Insurance and transactions for gambling or gaming purposes will not earn Reward Points. This Reward Points information displayed on this page applies to new customers only. Existing customers may be subject to a different Reward Points earn rate or different earn rate bands. Existing customers should call 13 13 14 for information regarding the Reward Points earn rate(s) that apply to their account.

    ™ ANZ Falcon is a trademark of Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522. Falcon is a trademark of Fair Isaac Corporation.

    Australian Credit Licence number 234527. Item No. 93268 10.2019 WX236519

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