21st century trends_in_hr_jody_shelton

2121stst Century Trends in Human Resources Century Trends in Human Resources 2121stst Century Trends in Human Resources Century Trends in Human Resources

Dr. Jody SheltonDr. Jody SheltonExecutive DirectorExecutive Director

Charting the CourseCharting the Course

• Getting AcquaintedGetting Acquainted

• Overview of National TrendsOverview of National Trends

• Frame Five TrendsFrame Five Trends

• Ideas/IllustrationsIdeas/Illustrations

• Group Interaction Group Interaction

• Lowering Our SailsLowering Our Sails

Who I AmWho I Am      Who I AmWho I Am     

Hooked on EducationHooked on Education

Hooked on SailingHooked on Sailing

Passion for AASPAPassion for AASPA

Getting Acquainted

A Little About AASPAA Little About AASPA

• Rich HeritageRich Heritage

• Vision and MissionVision and Mission

• Member ServicesMember Services

• Affiliate AssociationsAffiliate Associations

Getting Acquainted

2121stst Century Trends Century Trends

• General OverviewGeneral Overview

• HR FunctionsHR Functions

• Talent WarsTalent Wars

• Generational CrossroadsGenerational Crossroads

• Technology ExplosionsTechnology Explosions

• Measuring ROIMeasuring ROI

Current Trends

CreditsCredits

• Personal experiences Personal experiences

• Sixteen Trends by Gary MarxSixteen Trends by Gary Marx

• Designing Your Future by Rohit Designing Your Future by Rohit TalwarTalwar

Current Trends

Our Process Today

•Frame the Trend

•Share some examples

•Discussion for Application

General Overview of Some General Overview of Some TrendsTrends• For the first time in history, the old will For the first time in history, the old will

outnumber the youngoutnumber the young• Majorities will become minoritiesMajorities will become minorities• Social and intellectual capital will become Social and intellectual capital will become

economic driverseconomic drivers• Technology will increase the speed of Technology will increase the speed of

communicationcommunication• Millennial Generation will insist on Millennial Generation will insist on

solutions to accumulated problems while solutions to accumulated problems while Generation E will call for equilibriumGeneration E will call for equilibrium

Current Trends

Trends Trends

• Standards and high stakes tests will Standards and high stakes tests will fuel demand for personalization in our fuel demand for personalization in our systemsystem

• Release of human ingenuity will Release of human ingenuity will become primary responsibility of become primary responsibility of education and societyeducation and society

• Continuous improvement will replace Continuous improvement will replace quick fixesquick fixes

• International learning will become basicInternational learning will become basic

Current Trends

Trend 1: Title and FunctionTrend 1: Title and FunctionTrend 1: Title and FunctionTrend 1: Title and Function

• From Personnel to From Personnel to Human Resources Human Resources to Human Capital to Human Capital ManagementManagement

• Strategic versus Strategic versus supportive rolesupportive role

• Mobility and Mobility and DemandDemand

• Struggle to be Struggle to be Transformational Transformational and Transactionaland Transactional

• Bill of Bill of applicant/customer applicant/customer rightsrights

• True 24/7 hour True 24/7 hour service and global service and global serviceservice

Trend 1: HR Professionals of Trend 1: HR Professionals of the Futurethe FutureTrend 1: HR Professionals of Trend 1: HR Professionals of the Futurethe Future

• Prospective HR specialists will need a Prospective HR specialists will need a much broader set of skills, much broader set of skills, background, and experience than background, and experience than their predecessors have had. (Peter their predecessors have had. (Peter J. Kiger)J. Kiger)

• Many of public sector HR Many of public sector HR professionals will come from the professionals will come from the corporate world.corporate world.

Story to Share

•Corporate Controller Moving to School District

•Business Executive Becomes Teacher

Trend 1 Discussion and Application

•What do you think about this trend in system change?

•How will it affect your future?

•How will you respond?

Trend 2: Talent WarsTrend 2: Talent WarsTrend 2: Talent WarsTrend 2: Talent Wars

• Quality Teachers in High Needs AreasQuality Teachers in High Needs Areas

• CertificationCertification

• Teacher ShortageTeacher Shortage

• SubstitutesSubstitutes

• IncentivesIncentives

• Recognition ProgramsRecognition Programs

Current HR Issues

Examples of Response to Trend 2

•Developing a Healthy Culture

•Emphasis on Retention by Gwinett District

•Developing Creative Compensation

Questions to Challenge Your Thinking for Trend 2

•Have you experienced this trend?

•How will it affect your future?

•What steps will you take to make it a positive effect?

Trend 3: Generational Trend 3: Generational CrossroadsCrossroadsTrend 3: Generational Trend 3: Generational CrossroadsCrossroads

• Obama and McCainObama and McCain

• Society in TransitionSociety in Transition

• Four Generations in the WorkplaceFour Generations in the Workplace

• Students likely to live to 100-120 Students likely to live to 100-120

Employee EngagementEmployee Engagement

• The Juice Check (www.juiceinc.ca)The Juice Check (www.juiceinc.ca)– Measurements ofMeasurements of

•BelongingBelonging

•SupportSupport

•ClarityClarity

•ValueValue

• InspirationInspiration

(Human Resource Trends for 2007 by Dinah (Human Resource Trends for 2007 by Dinah Bailey)Bailey)

Telling Stories of Success

•Generational Choir

•Recruiting to Meet Needs of Candidates

•Changing the Culture of the Workforce

•Communication and Diversity Training

How Does Trend 3 Apply to You?

•How does Generational Crossroads currently affect your district?

•How will it affect your future?

•How will you respond for the future?

Trend 4: Technology Trend 4: Technology ExplosionExplosionTrend 4: Technology Trend 4: Technology ExplosionExplosion

• Virtual SchoolsVirtual Schools• Virtual Job Fairs Virtual Job Fairs • Social CommunitiesSocial Communities• CommunicationsCommunications• E-DiscoveryE-Discovery

Virtual SchoolVirtual SchoolVirtual SchoolVirtual School

• Recruitment/AdvertisementRecruitment/Advertisement

• Selection and ScreeningSelection and Screening

• SupervisionSupervision

• EvaluationEvaluation

• On-line Teaching On-line Teaching

Standards (NorthStandards (North

American Council for Online Learning)American Council for Online Learning)

Virtual Job Fairs Virtual Job Fairs Virtual Job Fairs Virtual Job Fairs

• ““Job Fairs Find a New Home Job Fairs Find a New Home Under a Virtual Roof” by Gina Under a Virtual Roof” by Gina Ruiz, Workforce Management Ruiz, Workforce Management Online, May 2008Online, May 2008

•Recommendations;Recommendations;– Be specific about what you hope to attainBe specific about what you hope to attain– Be specific as possible about the type of Be specific as possible about the type of

talenttalent– Be sure that the software used and the Be sure that the software used and the

staff allocated to this will provide a staff allocated to this will provide a positive experiencepositive experience

– Be sure to train all involved and determine Be sure to train all involved and determine what everyone’s role will bewhat everyone’s role will be

Social Networking

• Analog Existence in Digital World• Examples

– Facebook, My Space, Linked.in– Ecademey, xing– Blogs, Wikis

• Thoughts to Share– Knowledge is power– Tackle it a step at a time

Electronic CommunicationsElectronic Communications Electronic CommunicationsElectronic Communications

• Unified messaging (email, voice mail, text Unified messaging (email, voice mail, text messaging, and fax)messaging, and fax)

• Public Information and Access Public Information and Access (Investigations, academic records)(Investigations, academic records)

• Chain of Possession ProtocolChain of Possession Protocol• Acceptable Use PoliciesAcceptable Use Policies• Use of strategies like encryption to Use of strategies like encryption to

enhance security measuresenhance security measures• HR Technology HR Technology

Stories to Illustrate Trend 4

•Virtual School within District

•Teaching an Old Dog New Tricks

•Pioneer in Email Policies

Trend 4: Discussion for Application

•How is technology exploding in your district?

•What impact will it have on your future?

•How will you begin now to respond to the future?

Trend 5: Measuring Return on Trend 5: Measuring Return on InvestmentInvestmentTrend 5: Measuring Return on Trend 5: Measuring Return on InvestmentInvestment

• Education in Hard Times Education in Hard Times

• Prove Economic Value of HRProve Economic Value of HR

• Cost Benefit AnalysisCost Benefit Analysis

• Affects Staffing PatternsAffects Staffing Patterns

• Affects Place at the TableAffects Place at the Table

• Build Operational EfficiencyBuild Operational Efficiency

Simple Illustration•A Positive Story

– HR Staffing Ratio of Employees to HR StaffHR Staffing Ratio of Employees to HR Staff– Rate of Filling VacanciesRate of Filling Vacancies– Cost per HireCost per Hire– TurnoverTurnover– AttendanceAttendance– HR Customer Service SurveysHR Customer Service Surveys– Comparison of Compensation and BenefitsComparison of Compensation and Benefits

Trend 5: Discussion for Application

•Would it be worth your time to put together a report?

•Where would you start?

•How would it impact your future?

Lowering Our SailsLowering Our Sails

• Overview of TrendsOverview of Trends

• Specific Look at 5Specific Look at 5

• Shared Some StoriesShared Some Stories

• Your own reflection and discussion Your own reflection and discussion

• Where do you go from hereWhere do you go from here

This is the End of the This is the End of the BeginningBeginning

• Exciting Time to Be In Human Exciting Time to Be In Human ResourcesResources

• Opportunity to Make a Difference Opportunity to Make a Difference Has Not Changed – Just DifferentHas Not Changed – Just Different

• Your impact begins with the first stepYour impact begins with the first step

Contact InformationContact Information

American Association of School American Association of School Personnel AdministratorsPersonnel Administrators

Phone Number: 913-327-1222Phone Number: 913-327-1222

Email: Email: [email protected]