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Demag Repair Centre
Expertise from the manufacturer
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We are there to help you
fast, reliable and cost-effective
Manufacturer expertise
Comprehensive repair by
highly qualied staff
Highest operational safety by the
use of genuine spare parts
Rapid delivery and transparent
processes for all involved
Final inspections of the overhauled
equipment in the same way asnew equipment on test benches
Mandatory testing of parts forseries production for all equipment
at 125% full load
Comprehensive documentation
24-month guarantee on the
scope of repair
High cost-effectiveness
No invoicing of cost estimates
Free scrapping of old equipment
Short repair times
Cost-effective repairs processing
by predened workows from
the incoming inspection including
photos and list of ndings to
outgoing inspection and handoverto the customer
The Demag Repair Centre in Wetter
offers you a perfectly co-ordinated
range of technical and commercial
services for repairs, overhauls and
preventative maintenance measures.
For standard products of Demag
Cranes & Components immediate
repair is performed with direct spare
parts provision. Standardisedworkows ensure faster throughput
times. Repairs cover all Demag
product generations and products
supplied by other manufacturers.
Make the most of our extensive
services.
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Highly versatile
General overhaul of rope and chain
hoists by arrangement within one
to two working days
Free courtesy chain hoists for the
duration of the repair
Fast processing within the context
of a replacement equipment
concept, which guarantees theimmediate availability of working
equipment
Fast repairs when the installation is
at a standstill, also at weekends
Repair of cranes and components
including DRC-10 radio control
Just-in-time series orders
Perfect logistics
Scheduled delivery within agreed
repair times
Repairs normally take between
two and three days
Fast and cost-free compilation
of quotation within 48 hours.
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If required, Demag Repair Centre
can offer you a range of replacement
equipment to safeguard the
customers in-house workow.
Demag Repair Centre can provide
you with a free courtesy chain hoist
while chain hoists are being repaired.
A service for standard products of
Demag Cranes & Components.
Quick repair provides you with:
Immediate repairs
Direct spare part supply
Benets of the high Demagquality standard
Replacement equipment
immediately available
Immediate repair
it couldnt be faster
Free courtesy
chain hoists
Your benets:
Immediate availability Overhauled equipment Parameters can be programmedimmediately
24-month warranty Fixed price basis
For Demag radio controls, soloIndrive, Dedrive Compact and
Dedrive Pro frequency inverters,
we can supply you with replacement
equipment on workdays within
24 hours.
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Examples of repairs
in the shortest time
EZP1000 rope hoist repair
The hoist was delivered to the Demag Repair Centre
via Demag Services on the Friday. The repair was then
carried out within two days over the weekend.
The repaired hoist was installed at the customers
premises on Monday morning.
Comprehensive
general overhauls
EUDH 2000 rope hoist
general overhaul
Dismantling of the trolleys was
not possible. Within one and a
half weeks, the hoist, the cable
drum and twin rope guide were
overhauled and the hoist completed
with the installation of new parts.
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Conversion ensures
spare parts procurement
Standardised workfow
also for just-in-time series orders
Conversion from P23 to P400
In the context of a general overhaul,
a P23 rope hoist from the old P-hoist
series was converted into a P400
model. The general overhaul and the
conversion work were performed
within a day. The conversion ensures
spare parts can be obtained with
ease.
Repair of baggage belt drives
As part of its broad range of services,
the Demag Repair Centre also accepts
deadline-dependent series orders
e.g. continual repair of defective
baggage-conveyor drives from variousmanufacturers for a major European
airport.
Repairs are carried out in a specied
cycle with a weekly, customer-orient-
ed collection and return service for
defective and repaired drives. The
reliable rotation service ensures
constant availability to the customer
of intact replacement equipment.
Standardised service procedures save
time and cut costs for the customer.
High service quality
Performance of the repairs ensures
uniformly high quality regardless of
the manufacturer and equipment in
each case. Within ve working days
a defective drive again becomes afunctioning motor that has passed
extensive function tests.
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Climate chamber
test under real operating conditions
Test bench
with full-load testing
Endurance test under high load
Repaired and overhauled equipment such as frequency
inverters are subjected to a nal inspection under real
operating conditions in the climate chamber at the
Demag Repair Centre.
In this process, the equipment must undergo an
endurance test under high load and prove itself in
extreme temperatures ranging from +50C to -10C.
Benet from manufacturer's
advantages
Repaired equipment undergoes a
full-load test with loads up to 125%.
This is performed on the same
system as for new equipment
an advantage that only the
manufacturer can offer.
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Service from Demag Cranes & Components ensures the
highest possible availability and safety of your
installations. Our broad range of services forms the basis
to ensure that cranes and components operate efciently
and economically throughout their service life.
With a global network of Demag Services teams and
qualied Demag partners, Services provides everything
required for integrated customer support both for
Demag installations and those of other manufacturers.
Versatile and professional
Demag at your service
Demags range of services covers:
Assembly and commissioning
Safety checks
Inspection and maintenance
Fault elimination and repairs Modernisation and refurbishment
Crane and crane runway surveys
Rapid provision of spares
Comprehensive documentation
On-call standby and 24-hour availability
Product and operator training
Demag Cranes & Components GmbH
PO Box 67 58286 Wetter, Germany
Phone +49 (0) 2335 92-2414
Fax +49 (0) 2335 92-2413
Email [email protected]
www.demagcranes.com 0510
EN
213
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38584-2 40317-31