212221598 Mba Hr Project a Study on an Employee Satisfaction in VAIDYANATH COMPANY LTD PARLI V

8/11/2019 212221598 Mba Hr Project a Study on an Employee Satisfaction in VAIDYANATH COMPANY LTD PARLI V

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A

DISSERTATION

PROJECT A CRITICAL STUDY OF

At

VAIDYANATH COMPANY LTD PARLI V

SUBMITTED BY

WANWE PAWAN SHIVAJIRAO

MBA-II (HR) (P09) PNR 2000!002""99"!

UNDER THE #UIDANCE OF

DRRAMESHWAR SURAJAMAL BAN#AD SIR

PROJECT SUBMITTED IN PARTIAL FULFILLMENT FOR THE AWARD

OF DEGREE

MASTER OF BUSINESS ADMINISTRATION

TO

THE DIRECTOR

SCHOOL OF COMMERCE $ MANA#EMENT

YASHWANTRAO CHAVAN MAHARASHTRA OPEN UNIVERSITY

DNYAN#AN#OTRI% NEAR #AN#APURDAM% NASHI& '22222

CANDICATE S#IN STUDY CENTER (220A) #UIDE SI#N


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CERTIFICATE

THIS IS CERTIFY THAT THE DISERTATION ENTITLED%

A CRITICAL STUDY of Employee Satisfaction at VAIDYANATH

COMPANY LTD PARLIV!

SUBMITTED BY

WANWE PAWAN SHIVAJIRAO

MBA-II(HR) PNR 2000!002""99"!

TO

THE DIRECTOR

SCHOOL OF COMMERCE $ MANA#EMENT

YASHWANTRAO CHAVAN MAHARASHTRA OPEN UNIVERSITY

DNYAN#AN#OTRI% NEAR #AN#APURDAM% NASHI& '22222

It has been prepared nder !" #$dan%e and sper&$s'r dr$n#

the a%ade!$% "ear

It $s a(s' %ert$)$ed that

*+ The %and$date has sat$s)a%t'r" %'nd%ted the resear%h )'r n't (ess

than a%ade!$% "ear

2) The d$ssertat$'n $s ') s$))%ent" h$#h standard t' ,arrant" prestat$'n

)'r E-a!at$'n.

Date/ G$de

Pa(%e/ Par($0&


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DECLARATION

I hereb" de%(are that th$s pr'1e%t rep'rt t$t(ed 2A std" ') E!p('"ee

Sat$s)a%t$'n at 3AID4ANATH COMPAN4 LTD PARLI 03 5.has been %arr$ed

't b" !e nder the

G$dan%e ') Dr6RAMESHWAR SURAJAMAL BAN#AD SIR

Sb!$tted b" WANWE PAWAN SHIVAJIRAOt' the depart!ent ') Masters

') Bs$ness Ad!$n$strat$'n7 4CMOU Un$&ers$t" $s a b'n')$de ,'r8

nderta8en b" !e and $t $s n't sb!$tted t' an" 'ther n$&ers$t" 'r

Inst$tt$'n )'r the a,ard ') an" de#ree %ert$)$%ate 'r pb($shed an" t$!e

be)'re.

CANDICATE SINGTURE G$de

WANWE PAWEN SHI3AJIRAO


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AC&NOWLED#EMENT

The per)e%t ,a" t' d'%!ent th$s pr'1e%t ,'(d be t' start ,$th

a%8n',(ed#$n# a(( th'se pe'p(e ,h' d$re%t(" 'r $nd$re%t(" en%'ra#ed7

spp'rted !e ,$th the$r &a(e added $npts ,$th't the! th$s pr'1e%t ,'(d

n't ha&e been th$s better.

T' start ,$th I ,'(d ($8e t' than8 Mr. D .S. Pat$(7 d$re%t'r 3a$d"anath

C'!pan" Ltd )'r #$&$n# !e an 'pp'rtn$t" as an $nternee $n the$r estee!'r#an$9at$'n.

M" s$n%ere than8s t' !" )a%(t" Mr. Ra!esha,ar .S. Ban#ad and Mrs. R

BOBADE SIR )'r he(p$n# $n !e 't &ar$'s aspe%ts ') !" pr'1e%t and I

,'(d ($8e t' spe%$a( than8s std" %entre !ana#e!ent )'r %''rd$nat$n#

,$th !e a(( dr$n# !" pr'1e%t ,'r8.

I ,'(d ($8e t' ',e !" s$n%ere appre%$at$'n t' a(( the E!p('"ees ')

3AID4ANATH COMPAN4 LTD PARLI 03 ,h' pr'&$ded a )r$end("en&$r'n!ent and spp'rted thr'#h't !" pr'1e%t.

F$na((" I ,'(d ($8e t' a%8n',(ed#e Mr. ANIL RAMRAO :ENDRE SIR7 HR

!ana#er7 3AID4ANATH COMPAN4 LTD PARLI 03 )'r h$s &a(e added

$npts7 spp'rt7 %''rd$nat$'n a(( thr'#h !" pr'1e%t.


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INDE

CHAPERTERIATION AS FOLLOWS *

*+ EECUTIVE SUMMARY

;+ COMPANY PROFILE

+ RESEARCH METHODOLO#Y

?+ DATA COLLECTION METHODOLO#Y

@+ ANALYSIS AND INTERPRETATION BY #RAPH

+ FINDIN#S AND PROBLEM

+ SU##ESTION

0)CONCLUSION

B+,+./134


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A St564 .7

At V1+64181t3 C.184 t6 P1+-:;

)EECUTIVE SUMMARY


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E!p('"ee sat$s)a%t$'n !eans d$))erent th$n#s t' d$))erent pe'p(e. Wh$(e ,e $nt$t$&e(" be($e&e that

e!p('"ee sat$s)a%t$'n $s ne%essar" )'r h$#h per)'r!an%e7 std$es $n the past ha&e n't spp'rted th$s

be($e). Se&era( "ears a#'7 W$(s'n Learn$n# W'r(d,$de be#an as8$n# ,h"7 and %'n%(ded that the

pr'b(e! ,as $n the de)$n$t$'n ') sat$s)a%t$'n.

The d$%t$'nar" de)$nes sat$s)a%t$'n as 2#rat$)$%at$'n ') an appet$te and p(easre.5 In #enera(7 pe'p(e

!'st ')ten ass'%$ate sat$s)a%t$'n ,$th happ$ness and %'!)'rt. It $s ($8e(" that $n !'st ') the pre&$'s

std$es7 pe'p(e resp'nded t' the est$'n 2Are "' sat$s)$ed5 b" $nterpret$n# the est$'n as 2Are

"' %'!)'rtab(e $n "'r ,'r8 D' "' )ee( se%re and %'ntent5 Wh$(e th$s !a" n't ha&e been the

$ntent ') the est$'n7 th$s nderstand$n# ') the est$'n d'es s##est ,h" 'r#an$9at$'na( *

2)COMPANY PROFILE


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W$th 3a$d"anath C'!pan" 7 the %($ents %an rest assred ') transp'rt )a$r

,'r8$n# partnersh$p and a($t" ,'r8 pr'%esses. 3a$d"anath C'!pan"

'))ers %tt$n#0ed#e te%hn'('#$es that he(p the %($ent bs$ness $!pr'&e7 and

!'re ,e(( ahead ') the$r %'!pet$t'rs $n the !ar8et.3a$d"anath he(ps %($ents/

Create an adapt$&e te%hn'('#$es $n)rastr%tre

Strea!($ne the bs$ness pr'%esses

Ra$se the !ar8et &a(e

In%rease the %'!pet$t$&e ad&anta#e7 and

3a$d"anath C'!pan" e&'(&es %($ent0spe%$)$% strate#$% $n$t$at$&es ,$th a da(

a$! t' a%h$e&e %'st sa&$n#s7 and t' $!pr'&e 'n a($t" ') ser&$%es '))ered.

S


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D+


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COMPANY PICTURE

'


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)INTRODUCTION

"People don't leave their jobs, they leave their managers."

The na!e ') th$s pr'1e%t $s Std" ') E!p('"ees Sat$s)$%at$'n at&a$d"anath C'!pan" (td ,h$%h $s re(ated t' the HR Mana#e!ent )'r sat$s)$%at$'n ')e!p('"ees.

E!p('"ee sat$s)a%t$'n $s the ter!$n'('#" sed t' des%r$be ,hether e!p('"eesare happ" and %'ntented and )()$(($n# the$r des$res and needs at ,'r8. Man" !easresprp'rt that e!p('"ee sat$s)a%t$'n $s a )a%t'r $n e!p('"ee !'t$&at$'n7 e!p('"ee #'a(a%h$e&e!ent7 and p's$t$&e e!p('"ee !'ra(e $n the ,'r8p(a%e $n the %'!pan".E!p('"ee sat$s)a%t$'n7 ,h$(e #enera((" a p's$t$&e $n "'r 'r#an$9at$'n7 %an a(s' be ad',ner $) !ed$'%re e!p('"ees sta" be%ase the" are sat$s)$ed ,$th "'r ,'r8en&$r'n!ent $n the %'!pan".

In the %'!pan" e!p('"ee $s pr$!ar" )a%t'r ') the %'!pan" ,$th't e!p('"ee

%'!pan" %ann't s%%ess $n the$r #'a(s and 'b1e%t$&es. Fa%t'rs %'ntr$bt$n# t' e!p('"eesat$s)a%t$'n $n%(de treat$n# e!p('"ees ,$th respe%t7 pr'&$d$n# re#(ar e!p('"eere%'#n$t$'n7 e!p',er$n# e!p('"ees7 '))er$n# ab'&e $ndstr"0a&era#e bene)$ts and%'!pensat$'n7 pr'&$d$n# e!p('"ee per8s and %'!pan" a%t$&$t$es7 and p's$t$&e!ana#e!ent ,$th$n a s%%ess )ra!e,'r8 ') #'a(s7 !easre!ents7 and e-pe%tat$'ns.

E!p('"ee sat$s)a%t$'n $s ')ten !easred b" an'n"!'s e!p('"ee sat$s)a%t$'nsr&e"s ad!$n$stered per$'d$%a((" that #a#e e!p('"ee sat$s)a%t$'n. I d' n't spp'rtthese.+ E!p('"ee sat$s)a%t$'n $s (''8ed at $n areas s%h as/

!ana#e!ent7

nderstand$n# ') !$ss$'n and &$s$'n7

e!p',er!ent7

The )a%ets ') e!p('"ee sat$s)a%t$'n !easred &ar" )r'! %'!pan" t' %'!pan". A se%'nd !eth'd sed t' !easre e!p('"ee sat$s)a%t$'n $s !eet$n#,$th s!a(( #r'ps ') e!p('"ees and as8$n# the sa!e est$'ns &erba((".Depend$n# 'n the %(tre ') the %'!pan"7 e$ther !eth'd %an %'ntr$bte8n',(ed#e ab't e!p('"ee sat$s)a%t$'n t' !ana#ers and e!p('"ees.

E-$t $nter&$e,s are an'ther ,a" t' assess e!p('"ee sat$s)a%t$'n $n that

sat$s)$ed e!p('"ees rare(" (ea&e %'!pan$es.The ter! E!p('"ee Sat$s)a%t$'n ,as br'#ht t'($!e($#ht $n *.thestd$es %'nd%ted pr$'r t' *


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A%8n',(ed#e n'n0,'r8 pr$'r$t$es b" re%'#n$9$n# and resp'nd$n# t'

e!p('"ees needs )'r #reater ba(an%e $n the$r ($&es7 s$n%e e!p('"ees ,$((de&e('p ('"a(t" )'r 'r#an$9at$'ns that respe%t the! as $nd$&$da(s7 n't 1stas ,'r8ers.

D .7 E.471=t+.8*

The ter! E!p('"ee Sat$s)a%t$'n ,as br'#ht t' ($!e($#ht $n *.the

std$es %'nd%ted pr$'r t' *


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W34 M5< E.471=t+.8

A %'!pan" $s 'n(" as str'n# and s%%ess)( as $ts !e!bers7 $ts e!p('"ees7are. B" !easr$n# e!p('"ee sat$s)a%t$'n $n 8e" areas7 'r %'!pan" %an#a$n the $n)'r!at$'n needed t' $!pr'&e e!p('"ee sat$s)a%t$'n7 retent$'n7

and pr'd%t$&$t". H',e&er7 a re%ent std" b" the S'%$et" ') H!anRes'r%e Mana#e!ent SHRM+ $nd$%ated that ')ten the HR depart!entsper%ept$'ns ') e!p('"ee sat$s)a%t$'n &erss the tre !easre ') e!p('"eesat$s)a%t$'n are n't a(,a"s $n s"n%.

E!p('"ees ,h' arent sat$s)$ed ,$th the$r 1'bs are &er" ($8e(" t' (ea&e. I)

the" d'nt (ea&e the" %an be%'!e a s'r%e ') bad !'ra(e and d' a #reat

dea( ') har! $n the 'r#an$9at$'n. In !an" %ases e!p('"ers ,$th't pr'per

data ,$(( ass!e the ,r'n# reas'ns )'r e!p('"ee d$ssat$s)a%t$'n. Man"

b'sses ,$(( at'!at$%a((" th$n8 that !'ne" $s the t'p reas'n )'r (ea&$n# a

1'b. W'(dnt $t be better t' ha&e rea( data and rea%t a%%'rd$n#("

Sr&e"$n# e!p('"ees 'n a re#(ar bas$s $s a #reat ,a" t' sta" $n t'%h ,$th

the p(se ') the bs$ness. Be)'re (an%h$n# a sr&e" th'#h $t $s $!p'rtant

t' estab($sh the #r'nd r(es. Man" e!p('"ees ,$(( be n,$(($n# t' e-press

the$r h'nest )ee($n#s $) the" th$n8 the" ,$(( be s$n#(ed 't. Ma8e sre that

the sr&e"s are %'nd%ted ,$th an'n"!$t". Be %erta$n t' ha&e the spp'rt

') %'!pan" !ana#e!ent a(( the ,a" t' the t'p. E!p('"ees ,ant t' 8n',that the (eadersh$p $s beh$nd the sr&e" and that the$r resp'nses ,$(( be

ta8en ser$'s(".

E-p(a$n that e!p('"ee %'!!ents are $!p'rtant t' the %'!pan". State ,hat

,$(( be d'ne ,$th the res(ts. And then ($&e p t' th'se state!ents.

E!p('"ees ,$(( be%'!e d'bt)( ') !ana#e!ents $ntent$'ns $) the" d'nt

)'((', thr'#h.

There are !an" res'r%es t' ass$st %'!pan$es $n the sr&e" pr'%ess.

H',e&er !'st h!an res'r%e !ana#ers are &er" %apab(e ') des$#n$n#and %'nd%t$n# the$r ',n e!p('"ee sat$s)a%t$'n sr&e".

!

)RESEARCH METHDOLOGY


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The methodology followed for conducting the study includes the specification of research design,sample design, questionnaire design, data collection and statistical tools used for analyzing the collected

data.

a RESEARCH DESIGN:The research design used for this study is of the descriptive type. Descriptive

research studies are those studies which are concerned with describing the characteristics of a particular

individual or a group.

b POPULATION:The total element of the universe from which sample is selected for the purpose of

study is known as population. The population of my research is the employees of company.

c SAMPLE SIZE: All the items consideration in any field of inquiry constitutes a universe of population.

n this research only a few items can be selected form the population for our study purpose. The items

selected constitute what is technically called a sample. !ere out sample size is "# employees from the

total population to conduct the study.

d DATA COLLECTION:

The data source$ %rimary and &econdary

The research approach$ &urvey 'ethod

The research instrument$ (uestionnaire 'ethod

The respondents$ )*ecutives, &r. )*ecutives, Assistant 'anagers, 'anagers and Top 'anagement ofvarious departments.

e QUESTIONNAIRE SCHEDULE:(uestions are framed in such a way that the answers reflect the

ideas and thoughts of the respondents with regard to level of satisfaction of various factors of employee

satisfaction. The questionnaire has total "# questions and +ikert scaling techniques has been used for each

question.

". &trongly agree

. Agree

-. eutral

/. Disagree0. &trongly disagree

F TOOLS OF ANALYSIS:

f0 &imple %ercentage Analysis$ !ere the simple percentage analysis is used for calculating the percentage

of satisfaction level in the total respondents.

f/ Two12ay Analysis$ The score secured by the respondents who falls between the score as up to 0-

indicates less satisfaction of the respondents, from 0 3/# are got average satisfaction and above /0

respondents got highly satisfaction level.

f- 4hi1&quare Test$ 4hi1square test is applied to test the goodness of fit, to verify the distribution of

observed data with assumed theoretical distribution. Therefore it is a measure to study the divergence of

actual and e*pected frequencies5 6arl %earson7s has developed a method to test the difference between the

theoretical hypothesis9 : the observed value.

4hi 3 square test ;/9 < = 3 )9 / > )

Degrees =f ?reedom < @ < 3 09 4 109

2here,

B=7 < =bserved ?requency

B)7 < )*pected ?requency C

B7 < umber of ows

B47 < umber of 4olumns


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?or all the chi1square test the table value has taken "E level of significance.

f )mployee &atisfaction comparison using ')A and 4ombined 'ean$ 'ean for each factor was

calculated to measure the satisfaction level of the employee in the organization on an average. &tandard

Deviation was also calculated to see the variation in data. 4ombined mean was calculated to find out level

of satisfaction of employees for each factor described related to Fender, Designation, (ualification,

)mployee Age and Gears of &ervice in a company.

'ean 1t+>71=t+.8;

Str'n#(" A#ree

M'derate(" A#ree

Netra(

M'derate(" D$sa#ree

Str'n#(" D$sa#ree

Unab(e t' Rate

P(ease pr'&$de add$t$'na( %'!!ents that ,'(d be he(p)(

'; I 31:< 1 /..6 586t186+8/ .7 t3< +>>+.8 186 t3< /.1> .7 &a$d"anath %'!;

Str'n#(" A#ree

M'derate(" A#ree

Netra(

M'derate(" D$sa#ree

Str'n#(" D$sa#ree

Unab(e t' Rate


*=


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; M4 ., +> +.t18t +8 1==.+>3+8/ t3< +>>+.8 .7 &a$d"anath %'!;

Str'n#(" A#ree

M'derate(" A#ree

Netra(

M'derate(" D$sa#ree

Str'n#(" D$sa#ree

Unab(e t' Rate



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Genera(

!; M4 t.


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!eutral

oderately "isagree

Strongly "isagree

#nable to $ate

)*. I have a ded%cated comm%tment to the "or+ I do.

Strongly Agree

oderately Agree

!eutral

oderately "isagree

Strongly "isagree

#nable to $ate

%lease provide additional comments that would be helpful


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C)SUVERY UNDER INFORMATION DATA COLLECTION

; I!p'rtan%e ') e!p('"ee sat$s)a%t$'n )'r COMPAN4

K Enhan%e e!p('"ee retent$'n.K In%rease pr'd%t$&$t".K In%rease %st'!er sat$s)a%t$'n

K Red%e trn'&er7 re%r$t$n#7 and tra$n$n# %'sts.

K Enhan%e %st'!er sat$s)a%t$'n and ('"a(t".K M're ener#et$% e!p('"ees.

K I!pr'&e tea!,'r8.K H$#her a($t" pr'd%ts and'r ser&$%es de t' !'re %'!petent7 ener#$9ede!p('"ees.

2; I!p'rtan%e ') e!p('"ee sat$s)a%t$'n )'r e!p('"ee

K E!p('" ,$(( be($e&e that the 'r#an$9at$'n ,$(( be sat$s)"$n# $n the ('n# rnK The" ,$(( %are ab't the a($t" ') the$r ,'r8.

K The" ,$(( %reate and de($&er sper$'r &a(e t' the %st'!er.K The" are !'re %'!!$tted t' the 'r#an$9at$'n.K The$r ,'r8s are !'re pr'd%t$&e.


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!)ANALYSIS AND INTERPRETATION

IN THESE PROCESSOR WE ANAL4SIS DIFFERENT GRAPH

AND INTERPRET TO THEM AS PER 3ARIOUS EMPLO4EEIESSATISFACTION AS FOLLOWS/

A+ JOB Stat$s$)$%at$'n #raph/ In th$s #raph ,e sat$s)$ed that e!p('"ees aresat$s)$ed ,$th the$r 1'b are n't b" s$n# %$r%(e and bar #raph7

B+ WOR: HOURS Stat$s$)$%at$'n #raph/ In th$s #raph ,e sat$s)$ed thate!p('"ees are sat$s)$ed ,$th the$r ,'r8 h'rs are n't b" s$n# %$r%(e andbar #raph7

C+ SALAR4 Stat$s$)$%at$'n #raph/ In th$s #raph ,e sat$s)$ed thate!p('"ees are sat$s)$ed ,$th her !'nth(" sa(ar" are n't b" s$n# %$r%(e andbar #raph7

D+ HAPP4 WITH CURRENT ORGANIATION Stat$s$)$%at$'n #raph

In th$s #raph ,e sat$s)$ed that e!p('"ees are sat$s)$ed ,$th here'r#an$9at$'n 'r n't b" s$n# bar #raph.


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A) JOB St1t+7+=1t+.8 /13

*

B+ WOR: HOURS Stat$)$%at$'n #raph /

*

C+ SALAR4 Stat$)$%at$'n #raph /

;


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D+ HAPP4 WITH CURRENT ORGANIATION

2

")FINDIN#S AND PROBLEM

P., I8 >t1t+7+=1t+.8 .=>

A)ter be$n# a part ') ent$re sr&e" $.e. )r'! preparat$'n ') est$'nna$re t'

the preparat$'n ') )$na( rep'rt7 I ,as ab(e t' $dent$)" the pr'b(e!s )r'! the


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sr&e" %'nd%ted and a(s' re%'#n$9ed s'!e ') the areas ,here

E!p('"ees sh',ed d$ssat$s)a%t$'n7 ,h$%h are as )'((',s/

*. E!p('"ees ,ere p(eased t' ,'r8 ,$th &a$d"anath %'!.;. Pe'p(e e-pressed the$r %'n)$den%e $n !ana#e!ent ') &a$d"anath

%'!.. E!p('"ees are nhapp" ,$th the Pantr" C'n)eren%e )a%$($t$es

pr'&$ded t' the!.?. E!p('"ees )ee( that the" are nab(e t' ba(an%e the$r pers'na( and

pr')ess$'na( ($)e.@. M'st ') the E!p('"ees are d$sp(eased ,$th the$r C'!pensat$'n and

bene)$ts par

. Ind$&$da(s are treated )a$r(" $n &a$d"anath %'!.. E!p('"ees are &er" !%h happ" ,$th the$r respe%t$&e tea! (eads.

R


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212221598 Mba Hr Project a Study on an Employee Satisfaction in VAIDYANATH COMPANY LTD PARLI V

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