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20851275 Toyota Supply Chain

Apr 07, 2018

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Armo Luang
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    TOYOTA

    SUPPLY CHAIN MANAGEMENT

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    INTRODUCTION

    Toyota Motor Corporation

    Founded 1937

    Founder Kiichiro Toyoda

    Headquarters Toyota City, Japan;

    Industry Automotive, Robotics Financialservices and Biotechnology

    Products Economy/mainstream/luxury

    vehicles

    Revenue USD $203.26 billion (2009)

    Employees 316,121

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    SCM

    Minimizing supply chain costs

    while keeping

    a reasonable service level

    customer satisfaction

    quality

    on time delivery, etc.

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    Objective

    Right product

    Right price

    Right store

    Right quantity

    Right customer

    Right time

    Higher profit

    The right

    ProductHigher

    ProfitsThe right

    TimeThe right

    CustomerThe right

    QuantityThe right

    StoreThe right

    Price =++ ++ +

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    TOYOTA SUPPLY CHAIN

    OVERSEAS

    NETWORK(EXIM)

    PARTS/SERVICECENTERS

    COMPONENTSSUPPLIER

    GROUPRAW

    MATERIALSUPPLIERS

    WAREHOUSE

    DISTRIBUTOR

    ASSEMBLY PLANT

    DEALER

    CUSTOMER

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    INTEGRATED SCM

    RAWMATERIALSUPPLIER

    S

    1ST & 2NDTIRE

    SUPPLIERS

    MANUFACTURING PLANTS

    WAREHOUS

    E

    DEALER

    ENDCUSTOME

    R

    INTERNATIONAL

    COLLABORATION

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    SMOOTHER MATERIAL FLOW

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    SUPPLIERS

    Organized suppliers into functional tiers

    First-tier suppliers: worked together in a product-development team

    Second-tier: made individual parts Encouraged cooperation and communication among

    first-tier suppliers

    Cross- sharing of personnel through

    Toyota sending personnel to suppliers to compensatefor greater workload

    Toyota transferring senior managers to suppliers fortop positions

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    SUPPLIERS

    market price minus system, not supplier cost

    plus system

    Value analysis reduces costs

    Production smoothing enables suppliers tomaintain a constant volume of business

    Focus is on long-term relationships that

    underscores cooperation, teamwork

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    Procurement

    Suppliers are the partners

    Suppliers are the integral elements of Toyota

    Located within 56 miles radius

    Security to the suppliers for guaranteed order

    gradual mutual improvement, rather than pricethrough bidding as a way to choose a supplier

    Trained suppliers as per requirement

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    Suppliers partnership hierarchy

    Kaizen and learning

    Joint improvement activities

    Information sharing

    Compatible capabilities

    Control system

    Interlocking structure

    Mutual understanding and trust

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    Managing suppliers

    Suppliers are extensions of Toyota

    Care and develop as own associates

    Long term partnership

    Tier structure : levels of responsibility

    Strict cost target and timing

    Integrated system (JIT)

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    Purchasing challenges

    Normal expectation : 3 to 4 % price reductionper year after model year launch

    Meet best price with Toyota quality

    Trim master goal : 30% price reduction for newvehicle launch

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    Key to logistics performance

    Packaging : mixed box size, small pallet size

    Dedicated transportation service

    Consistent daily route, period route revision

    Good timing at all connection points

    Order fluctuation allowance built into routecapacity plans

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    Manufacturing

    Toyota Production System

    Best quality

    Lowest cost

    Shortest lead time

    Best safety

    High morale

    Through shortening the production flow byeliminating the waste

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    Manufacturing

    Continuous improvement

    JIT

    People and teamwork

    Jidoka quality (make problem visible)Waste reduction

    Leveled production

    Stable and standardize processVisual management

    Kanban flow of correct information

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    DISTRIBUTION

    In Japan, Toyotas sales and marketing work is divided

    into four distribution channels

    Toyota (mostly high-end, large cars),

    Toyopet (medium size),

    Toyota Corolla(compact), and

    Netz Toyota (compact).

    Overall, Toyota offers about 60 car models, with eachchannel offering only 15-25 models.

    The Toyota dealers as a whole have approximately5,000 outlets and 120,000 employees.

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    DISTRIBUTION

    This way, each dealer can develop deepknowledge of all models he has for sale, andcan make an effort to sell all car models

    assigned to him, rather than only the few mostprofitable ones.

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    DISTRIBUTION

    Toyota applies the Toyota Way to manage

    dealers, based on three basic principles:

    Dealers are free to make independent

    decisions, and Toyota can only help them toinvest in the right things to improve. Such astrategy motivates dealers to be moreproactive.

    Both the dealers and Toyota must prosperjointly.

    Competition is a means to improve.

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    DISTRIBUTION

    Toyota works with one distributor in eachcountry

    Toyota markets cars in about 170 countries

    through its overseas network consisting ofmore than 160 importers/distributors andnumerous dealers.

    Overall, China is the highest-growth market.

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    TOYOTA GROUPWORLDWIDE