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Creating a Positive Culture through Social and Emotional Intelligence
“Positive Psychology is the scientific study of human flourishing, and an applied approach to optimal functioning. It has also been defined as the study of the strengths and virtues that enable individuals, communities and organisations to thrive.”
Research shows that people with higher levels of wellbeing are:
• Healthier• Stronger immune system• Recover quicker from illness• Live longer• More tolerant of pain• More successful• More resilient• More caring and altruistic• More socially engaged• Consider themselves luckier?
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Broaden and Build
• Broaden thought-action repertoire• Build personal resources
“Positivity doesn't just change the contents of your mind...It widens the span of possibilities that you see.”
Barbara Fredrickson
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Positive Emotions
• Joy
• Gratitude
• Serenity
• Interest
• Hope
• Pride
• Amusement
• Inspiration
• Awe
• Love
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Positive leadership
Positive Leadership
Climate
Meaning
Communication
Relatio
nshi
ps
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Positive climate
Climate
Fostering a positive climate where positive emotions predominate over negative emotions in the work environment.
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World Economic Forum
1. Complex problem solving2. Critical thinking3. Creativity4. People management5. Coordinating with others
6. Emotional intelligence7. Judgement and decision making8. Service orientation9. Negotiation10.Cognitive flexibility
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“Emotional intelligence is the ability to monitor one’s own and others’feelings and emotions, to discriminate among them, and to use this information to guide one’s thinking and action” - Salovey and Mayer, 1990
“It is the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our
relationships”- Daniel Goleman, 1998
EI Defined
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Mayer-Salovey-Caruso model of EI
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How are these emotionsdirecting and influencing thinking?
What caused these emotions? How might these emotions blend and change?
How do you manage your emotions and others’
emotions to help achieve goals and make decisions?
What emotions are you, and others, experiencing?
1. 2.
4. 3.
MSC Model
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Definition of emotion…..
“Any strong feeling”
(E)motion – the way we feel is linked to our body and our brain
Body and brain
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Neuroscience basics
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Neuroscience basics
• Emotional system•Memory• Habits• Automatic• Very efficient• Little fuel
• Reflexive
Limbic system
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Neuroscience basics
• Strategic thinking• Problem solving• Decision making• Paying attention• Self Regulation• It needs lots of fuel!
• Reflective
Pre-frontal Cortex
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Neuroscience basics
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• Strategic thinking• Problem solving• Decision making• Paying attention• Self Regulation• It needs lots of fuel!
• Reflective
Pre-frontal Cortex
• Emotional system•Memory• Habits• Automatic• Very efficient• Little fuel