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January 2020
PAGE 6PAGE 6
2020 PACKAGED2020 PACKAGEDBEVERAGE RESETSBEVERAGE RESETS
Top Predictions for the Top Predictions for the CPG Industry in
2020CPG Industry in 2020
Page 20Page 20
The Ripple EffectThe Ripple Effectof Gratitudeof GratitudePage
14Page 14
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3Vol. 7 Issue 1
President’s Notes
GHRA BOARDOF DIRECTORS
Arifali MominSenior Vice President
Shahid MaknojiaVice President
Barkatali MominHonorary Secretary
Jamal Jivani Treasurer
2020 is upon us. The significance of this new year cannot be
over-emphasized. This year the GreaterHouston Retailer Cooperative
Association will celebrate its twenty-year anniversary and it will
be as equallyimportant to any in our company’s history! We begin
this year poised for great growth, positioned to add newbusiness
ventures and to embrace an historic expansion!
Our company has shown its resolve to creating member value
through collaboration and education whilebuilding upon the
principles of unity and commitment to each other! In this way, we
have overcome everybarrier in the pursuit of our goals and have
transformed our business into a productive and fast learningcompany
that gives us an advantage in the industry. This is how we build
sustainable growth and continue tomove forward into the future.
As we start the new year, relish the challenges that lie ahead.
We will rely on the resilience, dedication andcommitment of all of
our members and supply partners in 2020 to ensure that we continue
to learn togetherand grow through our learnings. To that end, I
want to challenge all of us, members, staff and our supplypartners
to accelerate the pace of change; to seize new opportunities and
new learnings and drive a culture ofthought turned into action, and
action turned into form! It is the transfer of knowledge and the
speed of thetransfer that will propel our business’s forward into
this next 20 years.
On behalf of the Greater Houston Retailers Association Board,
Management and Staff, I would like to wish allour members a
wonderful and a rewarding year.
Presidents NotesFIRDOUS ALI
GHRA BOARD OF DIRECTORS
Dear Members,
Samer AliWarehouse Chairman
Hussain VisnaniWarehouse Vice Chairman
Imran P. AliWarehouse Treasurer
Noordin MarediaWarehouse Honorary Secretary
Moez K. MarediaDirector
Sohail AliDirector
Riyazali MominDirector
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4 Vol. 7 Issue 1
In This IssuePresident’s Notes
....................................... 3
On My Mind ..................................................
5
Feature Story................................................
6
Beverage Reset Form ................................ 7
Food Service ..............................................
11
Community ................................................
12
Human Resources ................................... 14
Government Relations .......................... 15
Industry News .......................................... 17
Technology .................................................
22
New Member Introductions ............... 24
Promotions In Action ............................ 25
Warehouse Featured Specials ............ 39
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5Vol. 7 Issue 1
Happy New Year and happy 20th anniversary, GHRA. This year is a
year of celebration. It is a year to celebrate the one thing that
is responsible for our existence and our success. That one thing is
unity. When we work together, we are stronger and we can solve
complex problems. In the history of GHRA, you have done all of this
and more! We stand together at the door of the future ready to make
a renewed commitment. A re-commitment to each other and to the next
20 years of our growth!
It all begins today. The first thing we must do is quickly
organize our business into a digital influence. The ability for
chains to turn knowledge into quick action give them an advantage
on older business models. We will have to transform ourselves into
a fast moving and fast communicating company who keeps its members
informed through digital means and can digitally drive
communication to its customers. It’s not typical for 2000+
independent retailers to move in unison. We aren’t typical and we
ARE unified! That’s our advantage.
We will need to leverage data collectively and use that data to
recognize trends quickly and respond to them just as quickly. We
will use data to diversify our business and capitalize on the
ever-evolving opportunities that are ready for us to act! We will
use this data to leverage investment into our company and to
produce new initiatives that will help transform us into a
cutting-edge marketing and retail machine!!
Reflect on your success over the last 20 years and enjoy the
reflection. Then, set your sights on the next 20-year journey and
our collective future together. We know you work very hard. We want
you to also know that the GHRA team is working extremely hard, too.
We work to bring extreme value to our members, their families, our
supply partners and our staff. The GHRA team is dedicated to being
in the lead on any new developments in the convenience store
industry. Your support of all GHRA programs and initiatives has
been and will continue to be the key to our success. All of us
working in harmony will certainly keep us on the path to success,
this year and in the 20+ years to come.
It is a privilege to lead such a great organization and a
dedicated membership. I am looking forward to seeing and hearing
from everyone during the Town Hall Meetings later this month. Your
ideas and insights are important to us as we develop our plans for
the future.
ON MY MINDB I L L P I T O C C O , G H R A C E O
Bill Pittocco
O U R M E M B E R S A R E A LW AY S O U R M I S S I O N !
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6 Vol. 7 Issue 1
Feature
2020 Packaged Beverage ResetsBy Debbie Briese, GHRA Procurement
and Marketing Manager
Packaged Beverage planograms are a culmination of months of
behind-the-scenes work with our supplier partners designed to
provide GHRA Members a plan to market product to consumers in a
manner that maximizes sales and profit. GHRA Packaged Beverage
programs take into account the most important trends in the market
and stringent guidelines are utilized to sift through the products
that lack the resources to make them sustainable.
After ringing in the New Year, GHRA and our supplier partners
will immediately begin the 2020 Packaged Beverage reset process.
This year, the resets will be completed in two phases – the
Carbonated Soft Drink reset blitz will commence on January 2nd. A
separate group of reset teams will focus on Non-Carbonated
Beverages beginning in mid-January.
The next stage of the reset process falls in the hands of our
Members. Allocating space to categories is a science, and it is
based on your understanding of how products sell at your individual
location(s). You should take into account how products are selling
in your general market area too, just to be sure you account for
market trends that haven’t quite found their way to your
cooler.
GHRA provides you with the tools to do this work easily. The
2020 Cooler Reset Form included in this magazine (and available on
the Member portal) will assist in this process.
1. Count the total number of non-carbonated product shelves in
your cold vault.
• GHRA encourages no more than 5% of the selves be designated as
Member option space
o Example: if you have 50 shelves total, you will have 47
shelves that
will follow the GHRA planogram and 3 shelves for member option
space
2. Complete the 2020 Cooler Reset Form with the percentage of
space you want allocated to each category.
• Note: a suggested space allocation by category is
provided.
3. If following the suggested space allocation by category,
locate the number of shelves to be planogrammed in the column on
the left – follow that line across the page for the number of
shelves to be planogramed in each category.
4. If using a space allocation different from the suggestion,
multiply the number of shelves to be planogramed by the space
allocation percentage to determine the number of shelves in each
category.
• Example: allocate 24.1% space to Energy (per recommendation)
with 47 shelves to be planogramed; calculation is 47 x 24.1% = 11
shelves
• The Space Allocation worksheet can be downloaded from the
Member Portal and calculation will be done automatically upon
entering the space allocation amount by category.
The approved GHRA Packaged Beverage planograms are posted on the
Member Portal. Take some time to review the updated sets. There are
some significant changes:
• GHRA carbonated beverage sets have not been significantly
changed in many years. We will no longer support a 4-door
carbonated beverage set. Stores with four doors of carbonated
beverages should re-allocate at least one door to non-carbonated
beverages, merchandising a MAXIMUM of three doors for carbonated
beverage.
• In 2020, it is more important
than ever before to ensure that product NOT in the approved GHRA
Packaged Beverage planogram or NOT INCLUDED on the approved Member
Option product list is not merchandised in your cooler.
• Products featured in your cooler should be limited to items
purchased from GHRA supplier partners who support our marketing
strategies.
• Any products that are not included in the 2020 GHRA approved
planogram should be sold through no later than February 15th.
• Please check the GHRA portal for a list of authorized Member
Option products
This is the biggest reset project in the South Texas market!
Reset scheduling is designed to be fair to everyone involved. Your
Carbonated beverage reset will begin on January 2nd. As we
Non-Carbonated beverage resets begin, your Member Services
representative will contact you one week prior to your scheduled
reset to let you know when the team is coming. Once the team
arrives, please allow them to reset your store. Once the reset is
complete, please fill out the Store Reset Completion form and fax
it to us. It is important that the resets are completed according
to the schedule to ensure that all GHRA Member stores are reset in
a timely manner.
Thank you for your continued support!
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7Vol. 7 Issue 1
GHRA Member #
Store Name
Owner/Mgr. Name
Date
Signature
Total # NCB Shelves Energy
ValueTea
PremiumTea Functional Isotonic DSD Water
Juice Drinks Juice Coffee
Enhanced Water
Protein / Milk
Store Option
My Shelving Allocations:
Category Energy ValueTeaPremium
Tea Functional Isotonic WaterJuice
Drinks Juice CoffeeEnhanced
WaterProtein /
MilkStore
Option% Allocation 24.1% 11.2% 3.0% 4.6% 20.5% 7.7% 7.1% 5.0%
5.3% 5.3% 2.0% 4.2%
Total # NCB Shelves
9 1/2 2 1/2 1 1/2 1/2 2 1/2 1/2 1/2 1/2 1/2 0 1/210 2 1/2 1 1/2
1/2 2 1 1/2 1/2 1/2 1/2 0 1/210 1/2 2 1/2 1 1/2 1/2 2 1 1/2 1/2 1/2
1/2 0 1/211 2 1/2 1 1/2 1/2 2 1/2 1 1 1/2 1/2 1/2 0 1/211 1/2 3 1
1/2 1/2 1/2 2 1/2 1 1 1/2 1/2 1/2 0 1/212 3 1 1/2 1/2 1/2 2 1/2 1 1
1/2 1/2 1/2 0 1/212 1/2 3 1 1/2 1/2 1/2 2 1/2 1 1 1/2 1/2 1/2 0
1/213 3 1 1/2 1/2 1/2 2 1/2 1 1 1/2 1/2 1/2 1/2 1/213 1/2 3 1 1/2
1/2 1/2 3 1 1 1/2 1/2 1/2 1/2 1/214 3 1/2 1 1/2 1/2 1/2 3 1 1 1/2
1/2 1/2 1/2 1/214 1/2 3 1/2 1 1/2 1/2 1/2 3 1 1 1/2 1 1 1/2 1/215 3
1/2 1 1/2 1/2 1/2 3 1 1 1/2 1 1 1/2 1/215 1/2 3 1/2 1 1/2 1/2 1/2 3
1 1 1 1 1 1/2 1/216 4 2 1/2 1/2 3 1/2 1 1 1 1 1 1/2 1/216 1/2 4 2
1/2 1 3 1/2 1 1/2 1 1 1 1 1/2 1/217 4 2 1/2 1 3 1/2 1 1/2 1 1 1 1
1/2 1/217 1/2 4 2 1/2 1 3 1/2 1 1/2 1 1 1 1 1/2 1/218 4 1/2 2 1/2 1
3 1/2 1 1/2 1 1/2 1 1 1 1/2 118 1/2 4 1/2 2 1/2 1 4 1 1/2 1 1/2 1 1
1 1/2 119 4 1/2 2 1/2 1 4 1 1/2 1 1/2 1 1 1 1/2 119 1/2 4 1/2 2 1/2
1 4 1 1/2 1 1/2 1 1 1 1/2 120 5 2 1/2 1 4 1 1/2 1 1/2 1 1 1 1/2 120
1/2 5 2 1/2 1/2 1 4 1 1/2 1 1/2 1 1 1 1/2 121 5 2 1/2 1/2 1 4 1/2 1
1/2 1 1/2 1 1 1 1/2 121 1/2 5 2 1/2 1/2 1 4 1/2 1 1/2 1 1/2 1 1 1
1/2 122 5 1/2 2 1/2 1/2 1 4 1/2 1 1/2 1 1/2 1 1 1 1/2 122 1/2 5 1/2
2 1/2 1/2 1 4 1/2 1 1/2 1 1/2 1 1 1 1/2 123 5 1/2 2 1/2 1/2 1 4 1/2
2 1 1/2 1 1 1 1/2 123 1/2 5 1/2 2 1/2 1/2 1 5 2 1 1/2 1 1 1 1/2 124
6 2 1/2 1/2 1 5 2 1 1/2 1 1 1/2 1 1/2 1/2 124 1/2 6 2 1/2 1/2 1 5 2
1 1/2 1 1 1/2 1 1/2 1/2 125 6 3 1 1 5 2 2 1 1 1/2 1 1/2 1/2 125 1/2
6 3 1 1 5 2 2 1 1/2 1 1/2 1 1/2 1/2 126 6 1/2 3 1 1 5 1/2 2 2 1 1/2
1 1/2 1 1/2 1/2 126 1/2 6 1/2 3 1 1 5 1/2 2 2 1 1/2 1 1/2 1 1/2 1/2
127 6 1/2 3 1 1 5 1/2 2 2 1 1/2 1 1/2 1 1/2 1/2 127 1/2 6 1/2 3 1 1
1/2 5 1/2 2 2 1 1/2 1 1/2 1 1/2 1/2 128 6 1/2 3 1 1 1/2 5 1/2 2 2 1
1/2 1 1/2 1 1/2 1/2 128 1/2 7 3 1 1 1/2 6 2 2 1 1/2 1 1/2 1 1/2 1/2
129 7 3 1 1 1/2 6 2 2 1 1/2 1 1/2 1 1/2 1/2 129 1/2 7 3 1/2 1 1 1/2
6 2 1/2 2 1 1/2 1 1/2 1 1/2 1/2 130 7 3 1/2 1 1 1/2 6 2 1/2 2 1 1/2
1 1/2 1 1/2 1/2 1 1/230 1/2 7 1/2 3 1/2 1 1 1/2 6 1/2 2 1/2 2 1 1/2
1 1/2 1 1/2 1/2 1 1/231 7 1/2 3 1/2 1 1 1/2 6 1/2 2 1/2 2 1 1/2 1
1/2 1 1/2 1/2 1 1/231 1/2 7 1/2 3 1/2 1 1 1/2 6 1/2 2 1/2 2 1 1/2 1
1/2 1 1/2 1/2 1 1/232 7 1/2 3 1/2 1 1 1/2 6 1/2 2 1/2 2 1/2 1 1/2 1
1/2 1 1/2 1/2 1 1/232 1/2 8 3 1/2 1 1 1/2 6 1/2 2 1/2 2 1/2 1 1/2 1
1/2 1 1/2 1/2 1 1/233 8 3 1/2 1 1 1/2 7 2 1/2 2 1/2 1 1/2 2 1 1/2
1/2 1 1/233 1/2 8 4 1 1 1/2 7 2 1/2 2 1/2 1 1/2 2 2 1/2 1 1/234 8 4
1 1 1/2 7 2 1/2 2 1/2 1 1/2 2 2 1/2 1 1/234 1/2 8 1/2 4 1 1 1/2 7 2
1/2 2 1/2 1 1/2 2 2 1/2 1 1/235 8 1/2 4 1 1 1/2 7 2 1/2 2 1/2 1 1/2
2 2 1/2 1 1/235 1/2 8 1/2 4 1 1 1/2 7 1/2 2 1/2 2 1/2 2 2 2 1/2 1
1/236 8 1/2 4 1 1 1/2 7 1/2 3 2 1/2 2 2 2 1/2 1 1/236 1/2 9 4 1 1
1/2 7 1/2 3 2 1/2 2 2 2 1/2 1 1/2
My Store Space Allocation Selections
Fill in Boxes Above
2020
CO
OLE
R RE
SET
FORM
Suggested Space Allocation by Category
Suggested Category Shelving Allocations
2020 GHRA NCB Plan-o-gram Allocation Sign-Up Form
Fill out this form and fax to GHRA office at 281-295-5399
or present to reset crew prior to reset
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The following is a paid advertisement
8 Vol. 7 Issue 1
Total # NCB Shelves Energy
ValueTea
PremiumTea Functional Isotonic DSD Water
Juice Drinks Juice Coffee
Enhanced Water
Protein / Milk
Store Option
My Shelving Allocations:
Category Energy ValueTeaPremium
Tea Functional Isotonic DSD WaterJuice
Drinks Juice CoffeeEnhanced
WaterProtein /
MilkStore
Option% Allocation 24.1% 11.2% 3.0% 4.6% 20.5% 7.7% 7.1% 5.0%
5.3% 5.3% 2.0% 4.2%Total # NCB
Shelves37 9 4 1 1 1/2 7 1/2 3 2 1/2 2 2 2 1/2 1 1/237 1/2 9 4 1
1 1/2 7 1/2 3 2 1/2 2 2 2 1/2 1 1/238 9 4 1/2 1 1 1/2 8 3 2 1/2 2 2
2 1 1 1/238 1/2 9 1/2 4 1/2 1 2 8 3 2 1/2 2 2 2 1 1 1/239 9 1/2 4
1/2 1 2 8 3 3 2 2 2 1 1 1/239 1/2 9 1/2 4 1/2 1 2 8 3 3 2 2 2 1 1
1/240 9 1/2 4 1/2 1 2 8 3 3 2 2 2 1 1 1/240 1/2 9 1/2 4 1/2 1 2 8
1/2 3 3 2 2 2 1 1 1/241 10 4 1/2 1 2 8 1/2 3 3 2 2 2 1 1 1/241 1/2
10 4 1/2 1 2 8 1/2 3 3 2 2 2 1 242 10 4 1/2 1 1/2 2 8 1/2 3 3 2 2 2
1 242 1/2 10 5 1 1/2 2 8 1/2 3 1/2 3 2 2 1/2 2 1/2 1 243 10 1/2 5 1
1/2 2 9 3 1/2 3 2 2 1/2 2 1/2 1 243 1/2 10 1/2 5 1 1/2 2 9 3 1/2 3
2 2 1/2 2 1/2 1 244 10 1/2 5 1 1/2 2 9 3 1/2 3 2 2 1/2 2 1/2 1 244
1/2 10 1/2 5 1 1/2 2 9 3 1/2 3 2 2 1/2 2 1/2 1 245 11 5 1 1/2 2 9 3
1/2 3 2 2 1/2 2 1/2 1 245 1/2 11 5 1 1/2 2 9 1/2 3 1/2 3 2 1/2 2
1/2 2 1/2 1 246 11 5 1 1/2 2 9 1/2 3 1/2 3 1/2 2 1/2 2 1/2 2 1/2 1
246 1/2 11 5 1 1/2 2 9 1/2 3 1/2 3 1/2 2 1/2 2 1/2 2 1/2 1 247 11
1/2 5 1/2 1 1/2 2 9 1/2 3 1/2 3 1/2 2 1/2 2 1/2 2 1/2 1 247 1/2 11
1/2 5 1/2 1 1/2 2 9 1/2 3 1/2 3 1/2 2 1/2 2 1/2 2 1/2 1 248 11 1/2
5 1/2 1 1/2 2 10 3 1/2 3 1/2 2 1/2 2 1/2 2 1/2 1 248 1/2 11 1/2 5
1/2 1 1/2 2 10 3 1/2 3 1/2 2 1/2 2 1/2 2 1/2 1 249 12 5 1/2 1 1/2 2
10 4 3 1/2 2 1/2 2 1/2 2 1/2 1 249 1/2 12 5 1/2 1 1/2 2 1/2 10 4 3
1/2 2 1/2 2 1/2 2 1/2 1 250 12 5 1/2 1 1/2 2 1/2 10 1/2 4 3 1/2 2
1/2 2 1/2 2 1/2 1 250 1/2 12 5 1/2 1 1/2 2 1/2 10 1/2 4 3 1/2 2 1/2
2 1/2 2 1/2 1 251 12 1/2 5 1/2 1 1/2 2 1/2 10 1/2 4 3 1/2 2 1/2 2
1/2 2 1/2 1 251 1/2 12 1/2 6 1 1/2 2 1/2 10 1/2 4 3 1/2 2 1/2 2 1/2
2 1/2 1 252 12 1/2 6 1 1/2 2 1/2 10 1/2 4 3 1/2 2 1/2 3 3 1 252 1/2
12 1/2 6 1 1/2 2 1/2 11 4 3 1/2 2 1/2 3 3 1 253 12 1/2 6 1 1/2 2
1/2 11 4 4 2 1/2 3 3 1 253 1/2 13 6 1 1/2 2 1/2 11 4 4 2 1/2 3 3 1
2 1/254 13 6 1 1/2 2 1/2 11 4 4 2 1/2 3 3 1 2 1/254 1/2 13 6 1 1/2
2 1/2 11 4 4 2 1/2 3 3 1 2 1/255 13 6 1 1/2 2 1/2 11 1/2 4 4 2 1/2
3 3 1 2 1/255 1/2 13 1/2 6 1 1/2 2 1/2 11 1/2 4 1/2 4 3 3 3 1 2
1/256 13 1/2 6 1/2 1 1/2 2 1/2 11 1/2 4 1/2 4 3 3 3 1 2 1/256 1/2
13 1/2 6 1/2 1 1/2 2 1/2 11 1/2 4 1/2 4 3 3 3 1 2 1/257 13 1/2 6
1/2 1 1/2 2 1/2 11 1/2 4 1/2 4 3 3 3 1 2 1/257 1/2 14 6 1/2 1 1/2 2
1/2 12 4 1/2 4 3 3 3 1 2 1/258 14 6 1/2 1 1/2 2 1/2 12 4 1/2 4 3 3
3 1 2 1/258 1/2 14 6 1/2 2 2 1/2 12 4 1/2 4 3 3 3 1 2 1/259 14 6
1/2 2 2 1/2 12 4 1/2 4 3 3 3 1 2 1/259 1/2 14 1/2 6 1/2 2 2 1/2 12
4 1/2 4 3 3 3 1 2 1/260 14 1/2 6 1/2 2 2 1/2 12 1/2 4 1/2 4 1/2 3 3
3 1 2 1/260 1/2 14 1/2 7 2 3 12 1/2 4 1/2 4 1/2 3 3 3 1 2 1/261 14
1/2 7 2 3 12 1/2 4 1/2 4 1/2 3 3 3 1 2 1/261 1/2 15 7 2 3 12 1/2 4
1/2 4 1/2 3 3 1/2 3 1/2 1 2 1/262 15 7 2 3 12 1/2 5 4 1/2 3 3 1/2 3
1/2 1 2 1/262 1/2 15 7 2 3 13 5 4 1/2 3 3 1/2 3 1/2 1 2 1/263 15 7
2 3 13 5 4 1/2 3 3 1/2 3 1/2 1 1/2 2 1/263 1/2 15 1/2 7 2 3 13 5 4
1/2 3 3 1/2 3 1/2 1 1/2 2 1/264 15 1/2 7 2 3 13 5 4 1/2 3 3 1/2 3
1/2 1 1/2 2 1/264 1/2 15 1/2 7 2 3 13 5 4 1/2 3 3 1/2 3 1/2 1 1/2 2
1/265 15 1/2 7 1/2 2 3 13 1/2 5 4 1/2 3 3 1/2 3 1/2 1 1/2 2 1/265
1/2 16 7 1/2 2 3 13 1/2 5 4 1/2 3 1/2 3 1/2 3 1/2 1 1/2 366 16 7
1/2 2 3 13 1/2 5 4 1/2 3 1/2 3 1/2 3 1/2 1 1/2 366 1/2 16 7 1/2 2 3
13 1/2 5 4 1/2 3 1/2 3 1/2 3 1/2 1 1/2 367 16 7 1/2 2 3 13 1/2 5 5
3 1/2 3 1/2 3 1/2 1 1/2 367 1/2 16 7 1/2 2 3 14 5 5 3 1/2 3 1/2 3
1/2 1 1/2 368 16 1/2 7 1/2 2 3 14 5 5 3 1/2 3 1/2 3 1/2 1 1/2 368
1/2 16 1/2 7 1/2 2 3 14 5 1/2 5 3 1/2 3 1/2 3 1/2 1 1/2 369 16 1/2
7 1/2 2 3 14 5 1/2 5 3 1/2 3 1/2 3 1/2 1 1/2 369 1/2 16 1/2 8 2 3
14 5 1/2 5 3 1/2 3 1/2 3 1/2 1 1/2 370 17 8 2 3 14 1/2 5 1/2 5 3
1/2 3 1/2 3 1/2 1 1/2 3
2020
CO
OLE
R RE
SET
FORM
My Store Space Allocation Selections
Fill in Boxes Above
Suggested Space Allocation by Category
Suggested Category Shelving Allocations
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The following is a paid advertisement
9Vol. 7 Issue 1
2020 GHRA
TOWN HALL MEETINGS
S C H E D U L E
LUNCH
MEETING
1 :00 PM
3 :00 PM
SOUTHWEST , CLEAR LAKE , NORTH
VENUE : HOLIDAY INN EXPRESS
1203 UNIVERSITY DR , EAST
COLLEGE STATION , TX 77840
COLLEGE STATION
VENUE : STAFFORD CENTRE
10505 CASH ROAD
STAFFORD , TX 77477
LUNCH
MEETING
1 :30 PM
2 :00 PM
VENUE : AIRPORT INN
200 NORTH MEMORIAL FREEWAY
NEDERLAND , TX 77627
BEAUMONT
DINNER
MEETING
8 :30 PM
9 :00 PM
TuesdayJan 14th
WednesdayJan 15th
FridayJan 17th
This i s a business meet ing and lunch /dinner wil l
be provided .
Members are requested to please attend .
Thank you , GHRA
(COMBINED MEETING )
-
The following is a paid advertisement
Fresh.y.Fast
Footprint requires 120 square feet, with 12’ counter space
The Big Madre brand will be marketed to Houston area consumers
who shop at GHRA Member stores.
• The brand will drive traffic to your store through shopper
loyalty.
• The loyalty will be to the brand and to your individual
store.
• Excellence in food service builds greater revenue and better
overall margins.
For more informationContact Doug Boone, Food Service Manager
281-295-5300
10 Vol. 7 Issue 1
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11Vol. 7 Issue 1
Food Service
Decisions of the Stomach
When hunger or thirst strikes, consumers today have a multitude
of foodservice establishments to choose from to satisfy their
needs. There are unique differences between those shoppers who most
opt to visit c-stores to purchase prepared foods and prepared
beverages vs. those who opt for grocery foodservice vs. those who
opt for fast
By Doug BooneSource: CFX 2019 Winning Share of Stomach Consumer
Study; EnsembleIQ Insights & Innovation Team
food. Beth Brickel, senior research director on the Insights and
Innovation Team at EnsembleIQ, parent company of Convenience Store
News, discussed these differences — garnered from new exclusive
consumer research — at the 2019 CSNews Convenience Foodservice
Exchange event, held in June. Here are some of the most actionable
insights.
-
12 Vol. 7 Issue 1
Community
In the month of December the GHRCF Board brought lunch to the
Houston Police Station & Harris County Sheriff Department in
appreciation for what they do for our community and the Greater
Houston Area.
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13Vol. 7 Issue 1
Community
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14 Vol. 7 Issue 1
with secret Santas and catered food. It’s more than quarterly
bonuses and employee recognition awards. All these things matter in
the big scheme of things, but it’s the little things that will
truly show gratitude. Follow these tips to become a grateful
leader:
Keep it simple. Giving thanks doesn’t have to be extravagant.
Often, the simplest forms of appreciation have the most power.
Single people out. Teamwork is critical, but individual
contributions matter, too. Recognize people for their specific
efforts, and do it in person and one-on-one, if possible.
Mean what you say. Your appreciation for an employee must be
genuine for it to have any impact. Practice random acts of
thankfulness. Employees may expect to be thanked at the end of a
busy shift or during the holidays. Make giving thanks a year-round
event.Benefits of Gratitude in LeadershipWhen you show gratitude
for your
employees, it has a ripple effect. Employees who feel
appreciated will appreciate each other and, just as important, they
will appreciate your customers.
Human Resources
The Ripple Effect of GratitudeHappy New Year! This is the time
of
year when you reflect on gratitude. With good reason, much of
this is focused on your personal life – being thankful for family,
friends, your health, and so on. There’s no doubt that showing
gratitude can bring you closer to the people you care about
personally, and it can have the same impact at work.
Being a Grateful LeaderWhat does it mean to be a grateful
leader? It’s more than an enthusiastic “way to go, team” at the
end of a successful project. It’s more than the staff holiday party
you recently hosted
Adapted from article by Ready Convenience
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15Vol. 7 Issue 1
to vote or make a change of address effective for the Tuesday,
March 3, 2020 primary election. So, let’s take a look at some of
the upcoming state House legislative contests in the GHRA footprint
of Texas.
• Sugar Land & Southeast Richmond. With no incumbent
running, the open House district anchored at the intersection of
Beltway 6 and Highway 59 features spirited primary contests in both
the Democratic and Republican primaries this March. Four candidates
are running in the Democratic primary, including medical doctor
Suleman Lalani, a former four-year Chairman for the Regional
Committee of the Aga Kahn Foundation USA.
• Stafford & Missouri City. The House district centered at
the intersection of Highway 90A and 1092 involves a Democratic
primary challenge by Byron Ross against incumbent Ron Reynolds. Two
candidates are running in the Republican primary, including
certified public accountant Manish Seth, who grew up in the
Stafford / Missouri City area. • Northeast Katy /Cypress Area.
Businesswoman Angelica Garcia will face attorney Mike Schofield in
the March Republican primary to determine who will challenge
incumbent Democrat Gina Calanni in the November general election.
You can expect strong results by Mike Schofield based on his proven
record and mastery of the issues. • Northwest Houston. This open
seat in HD 138 features multiple contestants in both party
primaries, which will result
in a run-off to determine who will meet in the general election
in this toss-up district above IH-10 that includes both Beltway 6
and 8. • Fifth Ward & Northeast Beltway 8. 75-year old Harold
Dutton has been a member of the legislature for 34 years, but now
faces two Democrat primary challengers, including District B city
councilman Jerry Davis. • South Houston & South 288. Incumbent
Shawn Thierry faces a spirited Democratic primary challenge from
activist Ashton P. Woods. As a final item, in the wake of last
month’s Houston City Council runoff elections, the City Council
will not have an Asian-American member for the first time since
1993 because Raj Salhorta (At Large 1) and Van Huynh (District F)
were unsuccessful.
Your GHRA Board of Directors is committed to properly managing
the evolving electoral landscape to maintain positive bipartisan
working relationships throughout Texas. As always, GHRA will
closely monitor new laws, policies, and other matters that are
important to you.
Government Relations: News UpdateAustin, Texas – Happy New Year
2020
to our entire GHRA community and the customers that our member
stores serve!
First, let’s note the federal landscape. With the beginning of
the new year, public interest in elections will increase because
calendar year 2020 is a presidential election year. While incumbent
President Donald Trump is the Republican Party standard bearer, the
initial contests to determine the Democratic Party nominee will
take place next month. The February 3 Iowa caucuses will be
followed by primary contests in New Hampshire, Nevada, and South
Carolina. A very select few candidates will gain momentum that will
allow their campaigns to continue with credibility into the “Super
Tuesday” primary elections that will be held in 15 states on
Tuesday, March 3. Importantly, the two states of the 15 holding the
largest number of delegates – California and Texas – are Super
Tuesday election day states. So, because of the sheer number of
delegates up for grabs on March 3, the Democratic nominee will very
likely be known late that night.
However, the federal offices are not necessarily the most
relevant to GHRA member stores. Down the ballot, in the long shadow
of those seeking federal offices, state-level candidates are
seeking offices that are critical to the business operations of
GHRA members. Like other business operators, GHRA members desire a
tailored regulatory environment and low operating costs. Actions by
state-level legislators have a more immediate effect on mandates,
regulations, and taxes.
State-level legislators and your ability to help pick the
winners truly matter. Without regard for your political party
affiliation, please note that Monday, February 3, is the last day
to register
By Steve Koebele – Attorney & Government Relations
Counsel
Government Relations
-
16 Vol. 7 Issue 1
Sign up for a session andstart your journey with us!
T H A N K Y O U F O R
Y O U R S U P P O R T !
The strength of the team iseach individual member.
The strength of eachmember is the team.
- Phil Jackson
Quote of the month submitted by: Ferooz Yahuqubi - Rebate
Analyst
-
17Vol. 7 Issue 1
placing increased sensitivity on overall value, according to
Edge by Ascential.
"What we're seeing offline is similar to what we're seeing
online," said David Gordon, research director at Edge by Ascential.
"There's an increasing emphasis on low cost and convenience. You
can see it through the lens of Amazon, and it will continue to play
out online in similar ways."
U.S. projections are similar to global projections where
convenience stores (6.6 percent), non-food discount stores (5.2
percent) and discount stores (4.9 percent) join membership club
stores as experiencing the fastest growth.
The analysis also found that food discount stores are projected
to continue gaining overall share, increasing to 9.7 percent of
food sales in 2024, from 8.8 percent today and 7.4 percent in
2014.
Convenience stores will continue to thrive due to urbanization,
declining household sizes and preferences for smaller shopping
missions. They are
also proving relatively resistant to share loss from online
retailers, with only a .2-percent loss in share from 2013-2018,
according to Edge by Ascential.
The findings come from Edge by Ascential's Retail Market
Monitor, which analyses how individual sectors are currently
performing and how they are forecast to grow by 2024.
Boston-based Edge by Ascential is a ecommerce insights company.
It is a subsidiary of Ascential plc, a London-based global
specialist information company.
Industry News
Report: C-stores Among Fastest Growing Retailers Despite Retail
Apocalypse
Price and speed are a winning combination for convenience
stores.
According to new analysis by Edge by Ascential, the U.S.
convenience and discount channels are projected to grow faster than
all other offline retail channels over the next five years,
reflecting consumers' increased focus on price and speed, even if
it means more limited assortment.
Non-food discount, food discount and c- stores are all projected
for annual growth rates above 5 percent, whereas all other offline
retailers, aside from membership club stores, are projected at
annual growth rates of 3 percent or below.
C-stores are projected for the highest growth at 5.4 percent,
with discount and non-food discount stores projected at 5.3 percent
and 5 percent, respectively.
The forecast seems to reflect broader economic trends. Paychecks
remain relatively steady as unemployment continue at historic lows;
however, wages remain stagnant for many workers,
By Greg Lindenberg, CSP Daily News
For Service Call: Inside Houston: Tastee Kreme Ice Cream
713-290-0123
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-
18 Vol. 7 Issue 1
things, including legacy systems.• Tech-enabled automation will
fuel
efforts toward customization. Look to examples in China, where
automated baristas in stores allow consumers to order and pay
through WeChat to choose their coffee type, exact temperature and
taste profile.
• Tech-enabled delivery systems will continue to roll out. And,
as connected cars become a reality, we can envision technology
fueling the ability to order in-store items from the pump for
delivery to your car.
Prediction 2: Convenience Store Food Service Gets an Image
Upgrade
Nielsen’s Convenience Store Choice Drivers shows that quality
and variety of prepared foods are two of the top attributes that
drive brand equity. With this in mind, C-store retailers are
working to
expand and optimize their menus, better cater to day part needs
and meet the need for fast, fresh food. As the fight for “share of
stomach” continues, we foresee a move toward upgrading the overall
image of food service at convenience, as quality and selection of
offerings continues to improve.
Prediction 3: Increased Focus and Need for Quality Employee
Training for CBD and Food Service
Many factors are influencing and shifting the traditional role
of in-store retail employees, including the emergence of
technology, the rise of fresh food service offerings and the
federal legalization and widespread availability of non-edible
cannabidiol (CBD) products. Within the coming months and years
ahead, there will be an increased need to focus on quality employee
training, specifically within the CBD and fresh food service
Industry News
7 Important Factors That Will Shape the Future of Convenience
Retail
Across the U.S. retail landscape, we believe convenience stores
will grow faster than all other offline channels over the next five
years, reflecting the hyper focus consumers are putting on
expediency. Convenience stores, however, are no longer just
competing against other convenience store players. Channels are
blurring and C-stores now compete with an array of players that
include: quick serve restaurants, smaller formats of grocery and
mass and drugstores that are increasingly focusing efforts on fresh
and fresh prepared/grab-and-go offerings. Additionally, digital
transformation and the consumer’s growing desire for frictionless
retail has raised the bar for convenience retailers and their
approach to technology adoption.
As a new decade of convenience retail unfolds, these are seven
important factors that will shape the future of the convenience
industry as we know it.
Prediction 1: Convenience Stores Become More Automated and
Increasingly Unmanned
In China and Korea, consumers are already experiencing a whole
new level of frictionless payments thanks to RFID, scanner,
biometrics and sound wave technologies. In the U.S., Amazon Go has
announced plans to open nearly 3,000 cashier-less stores by 2021.
U.S. retailers take note, technology investment and adoption will
play a critical role in deciding which C-store retailers will be
threatened toward extinction and which ones will thrive in the
years ahead.
• In the U.S., expect upgraded technology to overhaul a number
of
By Jeff Williams, SVP of Retail and U.S. Industry Relations,
Nielsen
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19Vol. 7 Issue 1
video gaming terminals. Retailers are also offering unique
specialty food and beverages from grind-to-cup coffee makers.
Additionally, the emergence of electric cars, and thus the rise of
electric car charging stations, also reinforces this need. In order
to compete with charging stations at malls and big box retailers,
convenience locations will need to provide consumers with an
incentive to charge there. As more consumers are drawn to
experiential retail, we will certainly see a continuation of
creative ideas come to life.
Prediction 6: Personalization and Customization are the Future
of Convenience
As the value of a convenience shopping experience continues to
grow in importance, convenience as a channel must play into its
true strengths. To be the retail channel that best services the
needs of on-the-go consumers, it must connect to consumers on a
personal level. C-store retailers that are able to get the right
product to consumers at the right time will win. This means
anticipating consumer needs and understanding and catering to day
part needs at even a
deeper level. Additionally, C-store loyalty plans will mature
past implementation of simple reward programs. Advanced programs
will emerge, appealing to the emotional side of the consumer
through enjoyable experiences. In the future, transactional
incentives like assortment and price will no longer be enough to
maintain consumer attention and loyalty.
Prediction 7: Convenience Players Will Re-imagine Grab-and-Go
Packaging to Be More Sustainable
Today’s convenience culture feeds into an on-the-go lifestyle,
servicing consumers with neatly packaged offerings to literally
grab-and-go. However, U.S. consumers are beginning to adopt a
zero-waste mindset. In the coming year(s), C-stores will need to
address issues linked to waste management, the anti-plastic
movement and the rising consumer backlash toward single-use
packaging. Retailers that are ahead of the game will be looking to
show consumers that they are doing their part to close the
sustainability loop and not contributing to the growing packaging
problem.
Industry News
sectors to ensure product questions (for CBD products) are being
answered with accuracy and proper food safety protocols and
standards are being reinforced.
Prediction 4: Convenience Stores are a Prime Target for Private
Label Disruption
The rise of private label within the U.S. has disrupted the
traditional grocery retail landscape. Currently, only about 6%
units sold in C-stores are private level, vs. 16%-23% in other
channels. Given the growth opportunity, C-stores are a prime target
for UPC private label disruption.
Prediction 5: Convenience Retail Will Get Creative with
Experiential Retail
Retailers are increasingly relying on experiences to draw
consumers into brick-and-mortar locations. Within the convenience
store arena, experiences are growing ever more important—especially
as C-store retailers fight to maintain and grow their share of
stomach in an ever-crowded world of quick meal and snack options.
Today, we see retailers adding seating areas and creating social
gathering spaces. Within states where it is legal, we see C-stores
putting in
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-
20 Vol. 7 Issue 1
CATEGORY/BRAND PREDICTIONS
4. CBD goes mainstream: With 28 percent of consumers already
using CBD oil, and another 54 percent open to trying it, CBD sales
are projected to grow from just under $2 billion in 2018 to $20
billion by 2024.
5. Plant-based everything: Sales of plant-based food grew by
double digits and at five times the rate of total food sales in the
past year, with continued growth expected.
6. Consumers' need for more pet products: Pet food continue to
be a driver for brick-and-mortar sales as well as in e-commerce,
which grew by more than 50 percent last year.
7. Premiumization makes a comeback: Consumers will be eager to
trade up to premium products to indulge or treat themselves as the
economy continues going strong.
8. Expansion of functional foods & beverages: With
"healthfulness" becoming increasingly important to consumers —
nearly two-thirds of U.S. adults agree that it has a significant
impact on their food and beverage purchase decisions — sales of
food and beverages with added nutritional benefits, like
electrolytes, minerals, adaptogens, and prebiotics, are expected to
reach $275 billion by 2025.
9. Private brands on the rise: The private brands market, which
represented almost one in five consumer packaged goods dollars sold
last year, will continue to grow.
10. Reduced access to e-cigarettes & tobacco: Retailers'
focus on health and wellness will continue to outweigh their sales
focus on non-healthy products.
11. Buying local grows: Retailers will need to differentiate
their assortment at the local market level to entice customers as
consumers become increasingly aware that locally sourced food will
be fresher, support regional economies and generate fewer carbon
emissions.
SHOPPING EXPERIENCE PREDICTIONS
12. Retailers double down on remodels: Major retailers will
incorporate more fresh food space, online order solutions like
in-store kiosks, and easier checkout options, including cashierless
technology.
Industry News
Top Predictions for the CPGIndustry in 2020
Higher demand for pet products, integration of the in-store and
online shopping experience and non-traditional channel growth are
among the top predictions for the consumer packaged goods (CPG)
industry in the year ahead.
A new report from Acosta, a full-service sales and marketing
agency based in Jacksonville, compiles 20 top CPG predictions for
2020, grouped into four categories: Macro Consumer Predictions,
Category/Brand Predictions, Shopping Experience Predictions and
Store Operations Predictions.
"We expect to see continued growth in many of the categories
that took off in 2019 such as self-care, CBD and plant-based food,"
said Colin Stewart, Executive Vice President of Business
Intelligence at Acosta. "Additionally, in 2020, retailers will
focus on becoming more environmentally conscious, sourcing locally,
keeping prices low and making the in-store shopping experience more
enjoyable and tech-friendly."
These are Acosta's top 20 predictions for 2020:
MACRO CONSUMER PREDICTIONS
1. Focus on self-care: The $9.9 billion self-care industry is
expected to continue growing.
2. Experience-based shopping: Brands building memorable
experiences will cash in, thanks to millennials.
3. Emphasis on sustainability: With 73 percent of consumers
willing to change their purchase habits to improve the environment,
retailers will focus on eco-friendly initiatives.
By Convenience Store News
-
21Vol. 7 Issue 1
household needs.16. Continued perimeter
improvement: Prepared foods, which topped $12.5 billion in sales
last year, will continue to be a heavy-hitter on the perimeter.
17. Low price is table stakes: Retailers will continue to press
for non-negotiable low prices to remain competitive.
STORE OPERATIONS PREDICTIONS
18. Supply chain focus: Retailers will focus on increasing
on-shelf availability and lowering inventory costs by leveraging
inventory optimization solutions and demand-based systems.
19. Expanded grocery delivery and pickup options: Online grocery
spending is expected to more
than double by 2023, with the 21 percent of U.S. shoppers buying
groceries online this year expected to grow significantly as
retailer click and collect and same day grocery solutions
expand.
20. Non-traditional channel growth: Strong sales growth is
projected for small store formats and club channel retailers, which
are succeeding by offering differentiated items, whether it is a
focus on better-for-you, local/specialty/curated offerings, or by
providing value through their own brands.
Acosta's top 20 CPG industry predictions for 2020 were compiled
by Acosta business leaders across the country and supported by
analysis and custom research by Acosta Strategic Advisors.
Industry News
13. Focus on store experience: Most consumers like a
brick-and-mortar store experience that delivers sights, sounds and
smells, and retailers can keep customers further engaged with
events like cooking demonstrations.
14. Mobile-enabled shopping in the store: An estimated 53
percent of all purchase decisions are digitally influenced, so a
seamless integration between the store and the digital experience
is imperative.
15. Path to purchase is no longer linear: Loyalty will become
more fragmented, with 87 percent of all shoppers and 94 percent of
Gen Z/millennial shoppers using smartphones, shoppers can move
seamlessly between both physical and virtual channels to meet
their
GHRA 20THANNIVERSARY GALA
SAVE THE DATE
Celebrat ing 20 Years O f Un i t y
Saturday , February 29 , 2020
-
22 Vol. 7 Issue 1
by Hughes Network Systems. He was joined by a panel of industry
experts — Ed Collupy, executive consultant with W. Capra Consulting
Group; Jay Dempsey, manager of merchandising technologies at Love's
Travel Stops and Country Stores; and Jeff Bradbury, senior
marketing director for Hughes Network Systems — who provided
additional insights into the results.
"It's great to hear that companies in the convenience/petro
industry are really continuing on that path of increased investment
in technology," said Collupy. "It certainly follows with what's
going on both in general retail and retail systems, and with many
of those companies I speak with and work with, there is a demand
for new and updated systems. As the study shows, there's
investments occurring both in-store and
at headquarters."Two things in particular stand out
among the top tech priorities: EMV compliance and employee
engagement, Bradbury observed.
While the industry has made some progress, it still has a lot of
work to do in order to be fully compliant by the October 2020 EMV
deadline — which shifts full liability from the card companies to
retailers. According to the study, 96 percent of the industry is
either fully compliant or on the way to becoming compliant at the
point-of-sale (POS).
"The sticking point is at the pump," Longo said, citing that 20
percent of c-store retailers say they have not even started the EMV
compliance process at the forecourt.
"We are absolutely anxious about this. If that 20-percent number
is right,
Technology
C-store Operators Move Technology Investments to the Must-Have
Column
Not that long ago, technology initiatives were a nice-to-have in
the convenience channel, a bonus to stand out in the competitive
set. But today, convenience store operators are moving technology
from their wish lists to their priority lists.
According to the recently released 2019 Convenience Store News
Technology Study, nearly two-thirds of c-store IT executives said
their technology budget increased in the past year — and nearly a
quarter of them said their spending increased by 10 percent or more
over the previous year.
Looking ahead, six out of 10 c-store IT execs expect to spend
more on technology in 2020 than they did in 2019. Only 14 percent
expect to spend less.
Convenience Store News Editorial Director Don Longo presented
the study's findings in a Nov. 21 webcast sponsored
By Melissa Kress, Convenience Store News
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23Vol. 7 Issue 1
the trucking industry deals with a driver shortage.
"Just trying to get help is a challenge for them, so their
ability to service us effectively has caused us to take a larger
role in terms of taking on these responsibilities to bridge these
gaps," Dempsey said. "Because at the end of the day, the customer
doesn't really forgive us if a supplier can't perform for any
reason."
When a product is out of stock, it creates one of the biggest
friction points for a customer and creates a very poor customer
experience, Collupy added.
REDEFINING CONVENIENCE The results of this year's Technology
Study confirm that technology is now a central part of doing
business in the c-store and fuel retailing space.
"As the retail universe faces new challenges, and as store types
continue to blur the lines between convenience and other channels,
technology advances are critical for convenience retailers as both
a way to differentiate from the competition and to continue to
command ownership of the 'convenience' factor," Longo said.
Bradbury agreed, noting that other
retail channels are vying for the title of convenience. He
pointed to a Wall Street Journal article from earlier this year
that talked about how all retail today is about convenience.
"All different aspects yield convenience, whether it is
frictionless/faster checkout or better loyalty programs.
Interestingly enough, in all this discussion about convenience in
retail, the one thing the Wall Street Journal didn't mention was
c-stores," Bradbury said. "That just goes to show you the blurring
of the lines and how all different retail is in each other's
business areas and striving to find way to make the customer
experience more seamless and easier — and thereby providing
convenience to the customer.
"I think everybody is going to try to take their spin on what
convenience means in their business model and figure out a way to
optimize the convenience level for that model. That's the retail
impact across the board," he continued.
Technology
that means somewhere north of 30,000 or 35,000 c-stores haven't
started the process at all yet," Bradbury said. "Taking it even
further, it probably means that another 30,000 to 50,000 have
started the process but aren't through the process and aren't sure
they are going to get to the end of the process by the end
date."
He urged c-store retailers to start early to avoid getting
backed into a corner and either bearing the cost of failing the
transition or implementing a mediocre transition approach.
When asked as part of the study to rank their near-term tech
priorities, respondents chose better inventory management as No. 1
for the second consecutive year.
However, Dempsey said there is probably "a long laundry list" as
to what is No. 1 — including labor concerns and engaging labor to
keep up with inventory. Most retailers, he explained, want an
automated inventory replenishment system.
"Out-of-stocks will always be a key fundamental reason," Dempsey
noted.
Retailers are not the only ones faced with labor pressure;
suppliers are being challenged as well, notably as
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--- A WINNING COMBINATION! ---
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24 Vol. 7 Issue 1
New Member Introductions
WelcomeOn behalf of the Board of Directors and staff at
GHRA,
please welcome our newest members as of January 2020:
MembersMembers
PRIME EXPRESS # 2COTTONWOOD FOOD MART
STOP N BUYHOME RUN EXPRESS # 1
FUEL MAXX # 54EVERYDAY #3
GESSNER FOOD MARTFUEL MAXX # 19
MORTONS DRIVE IN GROCERYFIRST CHOICE FOOD MART
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38 Vol. 7 Issue 1
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Use this calendar to plan special marketing promotions this
month
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40 Vol. 7 Issue 1
Marketing
Happy New Year from GHRA Warehouse!
Happy New Year to all of our GHRA members! We are thrilled to
begin 2020 as it marks the fourth year of the GHRA Warehouse and
Distribution Center. We have experienced
greatness and success and it would not be possible without the
support of our members.
We look forward to bringing in lots of new items in this
upcoming year, assuring we offer the most competitive pricing,
along with promotional activities
and discounts that will be available for our GHRA members.
Be on the look out for a variety of assorted products and
promotions in our monthly magazine along with our weekly news flyer
that is sent via e-mail at the beginning of each week. Our What’s
New at GHRA weekly communication segment helps us inform our
members of the new items we are carrying in the GHRA Warehouse,
items that are being discontinued, recall announcement, FLASH
SALES, and other on going communication that is relevant to our
members.
Last year, we went through different tricks and tactics you can
use as an independent store owner to boost your sales, increase
store walk-ins, decorating
Hamna SiddiqiGHRA Marketing Assistant
your c-store according to the events that are taking place in
your near by areas, as well as seasonal décor. In the year 2020, we
will be focusing and re-strategizing these tactics to bring forward
more marketing trends and news.
As we evolve in 2020 and celebrate the 20th anniversary of GHRA,
and the 4th year anniversary for our GHRA Warehouse, we look
forward to new ideas and insights that are essential to our growth
and future development. One of my favorite quotes to start the year
off with is “If you focus on results, you will never change. If you
focus on change, you will see results” quote by Jack Dixon. We’re
excited for what 2020 has in store, literally in the store’s of our
GHRA members.
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55Vol. 7 Issue 1
GHRA ONLINECLASSIFIEDS
WWW.GHRAONLINE.COMUnder Other Services
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Members can now list businesses or
equipment for sale on the GHRA Website!
WE’RE ONLINEWWW.GHRAONLINE.COM
All GHRA announcements and publications will be
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Members are encouraged to visit the
GHRA website on a regular basis for up to date
information and latest publications. TCEQ Manadatory Underground
Storage
Tank (UST) A/B Operators Training GHRA is excited to provide
this online training, for the price of only $65.• Members
purchasing online training will receive a unique code from GHRA. •
This training takes about 4-6 hours and must be completed within 30
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deduct $65 from your quarterly rebate.
REGISTRATION FORM IS AVAILABLE at www.ghraonline.com
Learn2Serve:Food Safety Principles Training +
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Lehjatali Momin | Warehouse Chairman
Various positions available
Please visit ghraonline.com for a complete listing of all
available positions
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