2017/2018 - The New Charis Mission · Melvyn Mak 2014 Chairman, TRANSFORMATIONAL BUSINESS NETWORK ASIA Advisors : Lim Kay Kok 2006 Deputy Senior Pastor, THE NEW CHURCH Tony Lim 2011

Annual Report

2017/2018

CONTENTS PRESIDENT’S MESSAGE ................................................... 1

ABOUT US ........................................................................... 2 OUR VALUES, VISION, MISSION ............................ 2 OUR 5 MISSION GOALS .......................................... 3 CORPORATE INFORMATION ................................. 3 BOARD OF MANAGEMENT ..................................... 4 LEADERSHIP TEAM ................................................ 4

HIGHLIGHTS ........................................................................ 5 UNLABELLED RUN .................................................. 5 RESIDENTIAL REHABILITATION PROGRAMME ... 6 PRISON .................................................................... 7 SCHOOL / YOUTH, ELDERLY ................................. 8 SOCIAL ENTERPRISE ............................................. 9 2017 APRIL TO 2018 MARCH STATISTICS .......... 10

FY2017/2018 FINANCIALS ................................................ 11

FINANCIAL STATEMENTS ............................................... 12

GOVERNANCE EVALUATION CHECKLIST .................... 46

BOARD’S CONDUCT OF AFFAIRS .................................. 49 BOARD MEETING ATTENDANCE RECORD ........ 49 RELATED PARTY TRANSACTIONS...................... 49

POLICY STATEMENTS ..................................................... 50

1

PRESIDENT’S MESSAGE

President

The New Charis Mission’s vision is to bring new hope and

opportunities to those in despair and neglect. Since its inception in

2006, The New Charis Mission serves the community of Singapore

by providing social services to benefit youths, the elderly, ex-

offenders and incarcerated inmates. This journey has not been an

easy one as The New Charis Mission faced different challenges as

we grow to reach out to more.

Prior to moving into the current premise located at 11 Jalan Ubi,

The New Charis Mission was nomadic; moving from places to

places. Regardless of the situation and challenges, we continued

our vision and mission to touch lives and make a difference. A

need arose greatly for a permanent place to bring stability to the

Residential Rehabilitation Programme of The New Charis Mission.

March 2018 marks the 4th year residing in this marvellous place we

called our “Promised Land” and we are forever thankful.

The core beneficiaries of The New Charis Mission; the ex-offenders

and ex-drug addicts, are returning to the society to be social

contributors in the community, volunteering and helping the

marginalised in society. Their transformed lives are powerful

testimonies and a great encouragement to many. The hope that

has entered into their hearts is like a beacon of light shining and

showing the way for those lost in darkness and despair.

The work of The New Charis Mission continues, as long as there is

a drug-addict, an inmate, a troubled youth, a lonely elderly, to bring

hope and change into their lives.

Richard Tay

PRESIDENT’S MESSAGE

2

ABOUT US OUR VALUES, VISION, MISSION

The New Charis Mission is non-profit organisation

established in 2006, with a mission to building the vision

of hope and rebuilding lives of the those living in

darkness and despair. Beyond just a halfway house,

the Residential Rehabilitation Programme of The New

Charis Mission aims to lead the individuals to rebuild

their lives, reconcile with family and return to society as

responsible, exemplary citizens. This is achieved

through programmes include counselling, intervention

programme, family engagements, service-learning and

experiential-learning.

The New Charis Mission seeks to provide training and

equipping to enable the core beneficiaries gain

confidence and purposes in their lives. Programmes

and services are also created to reach out to the

community to benefit youths, young offenders, the

elderly and incarcerated inmates and this also serves as

opportunities for these transformed individuals to be part

of the vision to bringing hope and advocating change. To

become mentors to the youths, counsellors to the

prisoner and befriender to the elderly.

Our Values

Our Vision

Our Mission

Hope & Change

To bring new hope and

opportunities to those in despair

and neglect

To enable the disenfranchised

through targeted programmes,

tools and refuge

ABOUT US

3

OUR 5 MISSION GOALS

CORPORATE INFORMATION

THE NEW CHARIS MISSION Registered Address

11 Jalan Ubi, Block 1 #01-01 Kembangan-Chai Chee Community Hub

Singapore 409074

Contact Details Tel : 6483 3707

Fax : 6483 3658 Email : [email protected]

The New Charis Mission is a Registered Society registered under The Societies Act on 5th August 2006

Registration No. : 2124/2006 WEL Unique Entity No. : T06SS0166B

Registered Charity registered under The Charities Act on 1 February 2007

Registration No. : 2002

Full Member of National Counsel of Social Service

since January 2008

Institution of a Public Character Under the sector administration of the

Ministry of Social & Family Development since 11 Nov 2007

IPC No. : 000572

Bankers UOB Bank

80 Raffles Place, UOB Plaza Singapore 048624

Auditors

Gabriel Ng & Co. 71 Ubi Road 1, #05-41

Oxley Bizhub1 Sinagpore 408732

Discipleship | REBUILDING LIVES Our rehabilitation programme provides recuperation, restoration, reconciliation and re-integration avenues for newly released ex-offenders. Here, they learn how to rebuild their lives and families, and then contribute back to society.

Youth | WIRING THE YOUNG ONES Our past failures and experiences put us in a unique position to share with and teach the young. We have moved upstream from aftercare to preventive work with structured mentoring programmes to reach our next generation.

Prison | DELIVERING HOPE BEHIND BARS We seek to bring tangible hope and encouragement to those still in prison. Our transformed lives enhearten and our counselling programme enables them to lead lives liberated from gangs and survive beyond bars.

Elderly | BRINGING JOY TO THE AGED Our objective is to bring joy, comfort and meaning to the lives of the lonely and neglected old folks. The weekly visits, home refurbishments, festive celebrations and regular home cleaning have touched many.

Missions | IMPACTING THE NATIONS We often collaborate with overseas halfway houses, prisons and organisations focused on the less fortunate or youths-at-risk. Our knowledge and experiences are shared to benefit them and help them serve their community even better.

Our 5 Mission Goals

4 BOARD OF MANAGEMENT for FY2017 - FY2018 Year Joined

President : Richard Tay 2006

Pastoral Staff, CHURCH OF SINGAPORE (MARINE PARADE)

Vice-President : Matthew Tan 2006

Chief Executive Officer, OCEANUS TECH PTE LTD

Secretary : Jack Koh 2009

Deputy Director, THE NEW CHARIS MISSION

Treasurer : Bernard Yeo 2014

Executive Director, Corporate Services Department

MONETARY AUTHORITY OF SINGAPORE

Assistant Treasurer : Ravinderpal Singh 2014

Director, KALCO LAW LLC

Members : Jeffrey Soh 2006

Legal Counsel, LUBRITRADE PTE LTD

Melvyn Mak 2014

Chairman, TRANSFORMATIONAL BUSINESS NETWORK ASIA

Advisors : Lim Kay Kok 2006

Deputy Senior Pastor, THE NEW CHURCH

Tony Lim 2011

Elder, CHURCH OF SINGAPORE (MARINE PARADE)

The Board is undergoing board renewal. A new member will be joining, and at the same time, Jack

Koh will be stepping down from the Board. This will take effect from Annual General Meeting in

September 2018. Richard Tay, Matthew Tan and Jeffrey Soh have served more than 10 years, they

are asked to remain in the Board for another term while new Board Members are being sought out.

LEADERSHIP TEAM

Don Wong Founder/Executive Director

Jack Koh Deputy Director

Johnny Chin Head of Department, Residential Rehabilitation & Counselling

Robin Tay Head of Department, Programme & Community Services

Vanessa Wong Head of Department, Corporate Services

Marvin Tham Head of Department, Social Enterprise

5

HIGHLIGHTS

UNLABELLED RUN

It is the year 2016, the year when The New Charis Mission launched our first ever community

awareness run. It had begun as in initiative to raise awareness and support for the work done with the

core beneficiaries of The New Charis Mission, the ex-offenders.

Yet, it was not to be about the giving of second chances. It was to

highlight the strengths, potential and contributions by transformed

lives. It was birthed forth as the Unlabelled Run.

The labels on jars conceal what the jars truly contain. Tear off the labels and you see what is inside.

Labels on people conceal true strengths and true potential. Tear off the labels and watch the magic

unfold.

On 8th July 2017, The New Charis Mission had its 2nd edition of Unlabelled Run held at Punggol

Waterway Park. Minister Desmond Lee was the Guest of Honour and the event saw more than 4500

participants coming together to support this movement of unlabelling.

One of the highlights of Unlabelled Run is the tattoo sleeve that every participant will put on –

symbolises LABELLED. At the end of the race, all participants will tear it off in one accord – symbolising

UNLABELLED.

The event was reported in both The Straits Times and malay newpaper Berita Harian.

participants

4500

6

RESIDENTIAL REHABILITATION PROGRAMME

The Residential Rehabilitation Programme, the core Programme of

The New Charis Mission, is a structured programme aimed at

helping man who desire change in their lives to recover, be restored

and be reintegrated. Interventions begin within the first fortnight of a

resident’s admission to The New Charis Mission. Activities include

pastoral counselling, clinical counselling, group-work interventions and training courses to equip and

enrich every rehabilitating resident. Our reach is also extended to our residents’ families who play

significant roles in their loved ones’ rehabilitation.

As part of the Residential Rehabilitation Programme, the centre provides the residents with an

Enrichment Residential Programme (E.R.P.), which is a group-work intervention that supports the

residents in their journey of rehabilitation, bringing hope and change to their lives.

A brother-keeper assigned to every new resident to guide him and help him adjust to the programme.

This serves as a platform for rapport building where new residents relate how they are doing with their

brother-keepers. These brother-keepers are graduates of the Residential Rehabilitation Programme

and now serve as Helpers and Staff.

HIGHLIGHTS

TOTAL ADMISSION

April 2017 – March 2018

41

males

4 Batches 23 Residents

Enrichment Residential Programme

10 Home Visits

8 sessions Family Engagements

50 Psycho-Education : Work Ethics & Customer Service

40 Psycho-Education : Financial Management

50 Psycho-Education : Decision -Making

35 Psycho-Education : Work-Life Balance

8 Basic English Class (I, II, III)

8 Basic Counselling Course

17 Brother-Keepers Training

20 In-House Team Building

52 Group Outings : Enhance Bonding & Communication

APRIL 2017 TO MARCH 2018

No. of residents benefitted from these sessions conducted

7

PRISON

The work in Prison is in the very core of The New Charis Mission as the core beneficiaries of our

programme are the ex-offenders, ex-criminals and ex-drug addicts. Our team has been reaching out to

the inmates through weekly counselling sessions since our founding. On an ad-hoc basis, we conduct

mass talks to motivate and build confidence for change. Various structured programmes, such as Anti-

Gang Booster Programme, are also planned and conducted to impart life skills and tools to the inmates

in order that they may be equipped to lead their lives differently.

Since the middle of 2016, The New Charis Mission has been

conducting the Back-On-Track (BOT) Programme designed

for the younger offenders, male and female, from the

Reformative Training Centre (RTC). BOT is a groupwork

intervention targeted at the ‘recallees’ who relapsed during

their supervision period. During the sessions, mentors collaboratively work with inmates in discovering

themselves, explore relapse prevention and prepare for subsequent release.

The change journey for inmates always begins with a decision. The desire of The New Charis Mission

is to help ambivalent inmates arrive at a decision for change and thereby empower them through hope

to see through that.

HIGHLIGHTS

BACK-ON-TRACK PROGRAMME April 2017 – March 2018

7

runs

4th

intake 40

inmates

WEEKLY CHAPEL SERVICE & COUNSELLING

6

sessions a month

avg. 210

inmates a month

9-MONTH INTENSIVE RELIGIOUS COUNSELLING PROGRAMME

8

SCHOOL / YOUTH, ELDERLY

The New Charis Mission continues the work in School, working alongside the teachers and school

counsellors to reach the young ones who are facing some difficulties and issues in their lives. Our

mentors, transformed ex-offenders and ex-drug addicts, whose lives stories often open a door to build

a rapport with these young ones. Our goal is to continue this upstream work and do preventive work

amongst the young ones and reduce the rate of young offenders in our society.

Another group of people in our society that needs love and care is the aged. The New Charis Mission

continues the weekly visitation to the homes of the elderly in Ang Mo Kio and Chai Chee. The home

refurbishment project, Project Heart of Love, has done a total of 79 homes as of March 2018, prior to

this Project Heart of Love, The New Charis Mission has already refurbished 102 homes of the elderly

with useful and good condition 2nd-hand furniture.

The work with the young people and the aged is a platform for our core beneficiaries to contribute to

someone’s life and to make a difference. LIVES IMPACT LIVES.

HIGHLIGHTS

5

programmes

342

students

FESTIVE SEASON CELEBRATIONS FOR THE ELDERLY April 2017 – March 2018

4

celebrations

349

elderly

PROGRAMMES AND LEARNING JOURNEYS FOR STUDENTS April 2017 – March 2018

AFTER SCHOOL ENGAGEMENT PROGRAMME April 2017 – March 2018

810

students reached

9

SOCIAL ENTERPRISE

In April 2017, The New Charis Mission’s Social Enterprise officially

started operations as a registered company known as New Charis

Enterprise Pte Ltd (hereafter known as “NCE”). Though a registered

company, NCE is a subsidiary of The New Charis Mission. The main

business of NCE consists of professional moving services for homes

and offices, painting and property maintenance, as well as booth

setup for exhibitions, conventions and events. It remains as a platform that provides work therapy for

the residents of The New Charis Mission and creates job opportunities for those who have completed

their programme.

The New Charis Mission is looking at NCE broadening its services with the setting up of the futsal

courts facility within the compound of the Kembangan- Chai Chee Community Hub. We envisage the

new facility to be a safe space for youths to hangout, as well as to promote pro-family bonding events

and to host community events. Residents of The New Charis Mission attached to NCE can look forward

to broadening their occupation skillsets in facility management, as well as sports coaching and team-

bonding facilitation

NEW CHARIS ENTERPRISE PTE LTD A subsidiary of The New Charis Mission

Co. Registered No

201706852H

Registered Address

11 Jalan Ubi

Kembangan-Chai Chee Community Hub

Block 1 #01-01 Singapore 409074

Contact Details

Office 6483 3707

Fax 6483 3658

Email [email protected]

Services Provided

Relocation (Homes and Office)

Packing (including unstuffing of containers)

Exhibition Setup

Painting

General Contracts

Maintenance

HIGHLIGHTS

10

2017 APRIL TO 2018 MARCH STATISTICS

Number of Students reached via

After School Engagement (ASE) Programme

810

Number of Students reached

via Time-Out Programme

55

Number of Schools reached

3

Number of elderly homes refurbished via

PROJECT HEART OF LOVE

79

Number of Elderly reached via

WEEKLY VISITATIONS

1440

Number of Elderly reached via

EVENTS

394

Prison Weekly Counselling

320

inmates

Number of Back-On-Track (BOT)

conducted

7

Prison Weekly Chapel Services

6 sessions a month

avg. 210 inmates a month

Number of new admissions into TNCM Residential Rehabilitation Programme

41 Males

Number of Students reached

via Learning Journeys

287

2017 APRIL TO 2018 MARCH STATISTICS

11

= +

FY2017/2018 FINANCIALS

The New Charis Mission is committed to ensure prudent use of its resources in ensuring cost-

effectiveness and accountability in all its operations. To further improve corporate governance, TNCM

has put in place financial controls and procedures to ensure transparency and accountability and to

safeguard the integrity of the financial reporting.

Income stems from our donors and supporters, supporting our cause and also believing in both our

beneficiaries and us. FY2017/2018 saw a donation of a total of $639,6001 from our donors and

supporters.

1 Does not include amounts received from Government Grants, Project Income and Miscellaneous Income.

General Funds$628,356

79%

Restricted Funds$164,193

21%

Income Expenses

General Funds$1,198,934

75%

Restricted Funds$408,790

25%

TOTAL DONATIONS

$639,600

248

donors

DONATIONS April 2017 – March 2018

52

corporate 196

individuals

12

FINANCIAL STATEMENTS

FINANCIAL STATEMENTS

_______________________________________________

Statement of the Members of The Management Committee 13

Independent Auditor’s Report 14

Statements of Financial Position 17

Statements of Comprehensive Income and Expenditure 18

Statements of Changes in Funds 19

Statement of Cash Flows 20

Notes to Financial Statements 21

13

THE NEW CHARIS MISSION

STATEMENT OF THE MEMBERS OF THE MANAGEMENT COMMITTEE

14

INDEPENDENT AUDITOR’S REPORT

to the members of The New Charis Mission

15



16



17

STATEMENTS OF FINANCIAL POSITION

as at 31 March 2018

18

STATEMENTS OF COMPREHENSIVE INCOME AND EXPENDITURE

for the Year Ended 31 March 2018

19

STATEMENTS OF CHANGES IN FUNDS


20

STATEMENTS OF CASH FLOWS


21

NOTES TO THE FINANCIAL STATEMENTS

31 March 2018

22


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46

GOVERNANCE EVALUATION CHECKLIST FOR ENHANCED TIER

Applicable to large charities with gross annual receipts or total expenditure of $10 million or more; And IPCs with gross annual receipts or total expenditure from $500,000 to less than $10 million.

S/N Description Code

ID Response (Drop List)

Board Governance

1

Induction and orientation are provided to incoming Board members on joining the Board.

1.1.2 Complied

Are there Board members holding staff appointments? (Skip items 2 and 3 if “No”)

YES

2 Staff does not chair the Board and does not comprise more than one-third of the Board.

1.1.3 Complied

3 There are written job descriptions for their executive functions and operational duties which are distinct from their Board roles.

1.1.5 Complied

4 There is a maximum limit of four consecutive years for the Treasurer position (or equivalent, e.g. Finance Committee Chairman or person on Board responsible for overseeing the finances of the charity). Should the charity not have an appointed Board member, it will be taken that the Chairman oversees the finances.

1.1.7 Complied

5 All Board members submit themselves for re-nomination and re-appointment, at least once every three years.

1.1.8 Complied

6 The Board conducts regular self-evaluation to assess its performance and effectiveness once per term or every three years, whichever is shorter.

1.1.12 Complied

Are there Board member(s) who have served for more than 10 consecutive years? (Skip item 7 if “No”)

Yes

7 The charity discloses in its annual report the reasons for retaining Board member(s) who have served for more than 10 consecutive years.

1.1.13 Complied

8 There are documented terms of reference for the Board and each of its Board committees.

1.2.1 Complied

Conflict of Interest

9 There are documented procedures for Board members and staff to declare actual or potential conflicts of interest to the Board at the earliest opportunity.

2.1 Complied

10 Board members do not vote or participate in decision-making on matters where they have a conflict of interest.

2.4 Complied

Strategic Planning

11 The Board periodically reviews and approves the strategic plan for the charity to ensure that the activities are in line with its objectives.

3.2.2 Complied

47

Human Resource and Volunteer Management

12 The Board approves documented human resource policies for staff.

5.1 Complied

13 There is a documented Code of Conduct for Board members, staff and volunteers (where applicable) which is approved by the Board.

5.3 Complied

14 There are processes for regular supervision, appraisal and professional development of staff.

5.5 Complied

Are there volunteers serving in the charity? (Skip item 15 if “No”)

YES

15 There are volunteer management policies in place for volunteers.

5.7 Complied

Financial Management and Internal Controls

16 There is a documented policy to seek Board’s approval for any loans, donations, grants or financial assistance provided by the charity which are not part of its core charitable programmes.

6.1.1 Complied

17 The Board ensures internal controls for financial matters in key areas are in place with documented procedures.

6.1.2 Complied

18 The Board ensures reviews on the charity’s internal controls, processes, key programmes and events are regularly conducted.

6.1.3 Complied

19 The Board ensures that there is a process to identify, regularly monitor and review the charity’s key risks.

6.1.4 Complied

20 The Board approves an annual budget for the charity’s plans and regularly monitors its expenditure.

6.2.1 Complied

Does the charity invest its reserves, including fixed deposits? (Skip item 21 if “No”)

YES

21 The charity has a documented investment policy approved by the Board.

6.4.3 Complied

Fundraising Practices

Did the charity receive cash donations (solicited or unsolicited) during the year? (Skip item 22 if “No”)

YES

22 All collections received (solicited or unsolicited) are properly accounted for and promptly deposited by the charity.

7.2.2 Complied

Did the charity receive donations-in-kind during the year? (Skip item 23 if “No”)

NO

23 All donations-in-kind received are properly recorded and accounted for by the charity.

7.2.3 Complied

Not Complied

Disclosure and Transparency

24 The charity discloses in its annual report:

i) Number of Board meetings in the year; and

ii) Individual Board member’s attendance.

8.2 Complied

48 Are Board members remunerated for their Board services?

(Skip item 25 and 26 if “No”) NO

25 No Board member is involved in setting his or her own remuneration.

2.2 Complied

Not Complied

26 The charity discloses the exact remuneration and benefits received by each Board member in its annual report.

OR

The charity discloses that no Board members are remunerated.

8.3 Complied

Not Complied

Does the charity employ paid staff? (Skip items 27, 28 and 29 if “No”)

YES

27 No staff is involved in setting his or her own remuneration. 2.2 Complied

28 The charity discloses in its annual report:

i) The total annual remuneration (including any remuneration received in its subsidiaries), for each of its three highest paid staff, who each receives remuneration exceeding $100,000, in bands of $100,000; and

ii) If any of the three highest paid staff also serves on the Board of the charity.

OR

The charity discloses that none of its staff receives more than $100,000 in annual remuneration each.

8.4 Complied

29 The charity discloses the number of paid staff who are close members of the family of the Executive Head or Board Members, who each receives remuneration exceeding $50,000 during the year, in bands of $100,000.

OR

The charity discloses that there is no paid staff who are close members of the family of the Executive Head or Board Member, who receives more than $50,000 during the year.

8.5 Complied

Public Image

31 The charity has a documented communication policy on the release of information about the charity and its activities across all media platforms.

9.2 Complied

49

BOARD’S CONDUCT OF AFFAIRS

The Board’s conduct of its affairs is set out in the Board Policy which was approved by the Board. The

Board works with the Leadership Team to lead and manage The New Charis Mission (hereafter known

as “TNCM”). The Board provides guidance to the Leadership Team and delegates the formulation of

policies and the day to day management to the Executive Director and the Leadership Team.

The Leadership Team remains accountable to the Board. To assist the Board in the execution of its

duties, the Board has delegated specific functions to the Board Committees.

The Board’s decision and approval is required for the following matters: Corporate and service

strategies and restructuring;

• Policies, standard operating procedures and manuals;

• Annual budget and funding;

• Annual report and accounts;

• Interested person transactions and matters involving conflict of interest for a Director;

• Any material and significant matter.

The Board meets at least three times a year with a quorum of at least half of its committee.

BOARD MEETING ATTENDANCE RECORD

Richard Tay 4 / 4

Matthew Tan 4 / 4

Bernard Yeo 4 / 4

Ravinderpal Singh 3 / 4

Jack Koh 4 / 4

Melvyn Mak 1 / 4

Jeffrey Soh 3 / 4

The Board members also participates in other decision-making through other means as well. (eg.

Electronic communications etc.)

1 out of 7 Board members, being the employed staff of The New Charis Mission receives remuneration.

No staff in The New Charis Mission receives more than $100,000 in annual remuneration.

RELATED PARTY TRANSACTIONS

2 paid staff who are close members of the family related to key management personnel, having

authority and responsibility for planning, directing and controlling the activities of TNCM, directly or

indirectly.

50

POLICY STATEMENTS

The New Charis Mission (hereafter known as ‘TNCM’) is governed by the Constitution of the

Association and has complied with the Code of Governance for Charities and Institutions of a Public

Character.

BOARD GOVERNANCE Office Bearers

At the first meeting of the Board of Management (BOM) held after the Annual General Meeting, a

President, a Vice President, an Honorary Secretary, an Honorary Treasurer, an Honorary Assistant

Treasurer, and 2 committee members of TNCM are elected from among the members of the BOM for a

period of two year or until their successors are elected. No person is elected as the Honorary Treasurer

or otherwise hold the office of Honorary Treasurer for more than 4 consecutive terms and such person

shall only be eligible for re-election as Honorary Treasurer after a lapse of at least 2 years.

Leadership Team

The Leadership Team (“LT”) comprises of the Executive Director, a Deputy

Director, an Administration Manager and 3 other respective Heads of Departments. It has the executive

powers to administer the affairs of TNCM in accordance with its Constitution, Rules and Regulations

and the Board’s policy and provides guidance and oversight to the Staff Team on the operations of

TNCM. These include the setting of policies on operational matters and approval of expenditures within

the financial limits provided for in the Chart of Authority (“COA”) in the normal course of business. LT

keeps the BOM fully informed on the affairs of TNCM and where appropriate, refer certain matters to

the BOM for approval.

WHISTLE BLOWING POLICY

The TNCM Whistle Blowing policy aims to provide an avenue for employees and external parties to

raise concerns and offer reassurance that they will be protected from victimisation for whistle blowing in

good faith.

This policy covers issues where the following may be suspected:

• Corruption;

• Acts of fraud;

• Theft and/misuse of TNCM’s properties, assets or resources; or

• Breach of laws.

No staff is involved in setting his or her own remuneration. Staff remuneration is subject to

remuneration guidelines approved by the BOM.

TNCM discloses in its annual report the annual remuneration of its highest paid staff who each receives

remuneration exceeding $100,000, in bands of $100,000, or the fact that none of its top highest paid

staff receives more than $100,000.

51

FINANCIAL MANAGEMENT & CONTROL

The BOM ensures that documented procedures are in place for financial matters in key areas. The

BOM also ensures reviews and enhances monitoring on controls, processes, key programmes and

events.

The BOM reviews and approves an annual budget for TNCM’s plans and regularly monitors financial

performance. The financial statements of TNCM are drawn up in accordance with the Singapore

Financial Reporting Standards (“FRS”).

TNCM discloses its reserves policy in the annual report and does not make any loans.

FUNDRAISING PRACTICES

TNCM has established guidelines on fundraising. These guidelines are based on the best practices set

out by the National Council of Social Service and the Charity Council.

The committee for each fundraising event consists of only TNCM staff. The donors are informed of our

objectives and targets.

RESERVES POLICY

TNCM targets for at least 3 months1 of operating reserves from donations and surpluses generated

through our social enterprise. These reserves will ensure that our ability to serve the community is not

subjected to the vagaries of the economy. As at the end of the financial year, our ratio of reserves to

annual operating expenditure stands at 3 months.

The restricted funds and their purposes are as follows:

• PHOL Fund – refers to the ‘Project Heart of Love’ (PHOL) programme whereby funds are used

for the refurbishments costs of the homes for the elderlies.

• Salaries Support Fund – is donated by the community Foundation of Singapore and is

established to support the salaries of two staff involved in elderly work for a period of two years.

• RASP Fund – refers to the Residential Aftercare Support Programme that is funded by the

Yellow Ribbon Fund and was established to support the daily running of the halfway house for

ex-offenders.

1

Subjected to changes

52

DISCLOSURE & TRANSPARENCY

The Conflict of Interest (COI) policy is to be endorsed by the Board. Annually, the Board members and

Management Staff make declarations of actual or potential conflicts of interest to the Board.

It is compulsory for all Board members to make annual declaration of interests, to be signed and

acknowledged by the Executive Director of TNCM and presented to the Board.

At committee meetings, the General Secretary of TNCM will announce potential conflict of interest and

Board members who are faced with a conflict situation are excluded from decision making processes

relating to the matter.

PERSONAL DATA PROTECTION ACT POLICY (PDPA)

TNCM respects and honours our sponsors, donors, partners, volunteers and beneficiaries; their right to

be treated courteously, fairly and have their privacy protected. TNCM is committed to complying with

the Personal Data Protection Act passed by the Singapore Government Parliament in October 2012.

Personal information is given in good faith by sponsors, donors, partners, volunteers and beneficiaries

and will only be used to maintain or enhance their relationship with TNCM. Sponsors, donors, partners,

volunteers and beneficiaries can remove their name from mailing lists upon sending their requests to

TNCM.

TNCM has put in place procedural, physical and electronic means to safeguard the personal

information of our sponsors, donors, partners, volunteers and beneficiaries, and will not rent, exchange

or sell mailing lists of our sponsors, donors, partners, volunteers and beneficiaries to other

organisations.

Information may be kept both in hard copy and/or electronic forms.

DONOR CONFIDENTIALITY

TNCM respects donors’ confidentiality. Donor’s name or other details will not be published in any

corporate collaterals or publications unless permission has been obtained from the donor. TNCM also

respects the donor’s decision to be excluded from the donors list or to restrict the frequency of

solicitations though the use of mailings, email, telephone or other approaches.

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2017/2018 - The New Charis Mission · Melvyn Mak 2014 Chairman, TRANSFORMATIONAL BUSINESS NETWORK ASIA Advisors : Lim Kay Kok 2006 Deputy Senior Pastor, THE NEW CHURCH Tony Lim 2011

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