2016 Trends & Innovations

2016 T R ENDS & I NNOVAT IONS

TABLE OF CONTENT

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MESSAGINGENCRYPTION

THERISEANDFALLOFAPPLESMARTPHONE

BIOMETRICAUTHENTICATION

M2MTRENDS

FACEBOOKMESSENGERTRENDS

MESSAGINGENCRYPTION1

§ Whatsapp has completed implementingend-to-end encryption,afocus since2013triggered by aglobalprivacystorm.

§ Theencryption includes chats,groupchats,attachments,voice notes,andvoice calls.

§ WhatsAppusers willalsobe able toconfirm the person they are chattingwith is the person by verifying theauthenticity of the encryption sessionviascanning aQRcode or reading anumber string.

THERISEANDFALLOFTHEAPPLE- SMARTPHONE2

§ Apple's position as anunchallengedleader of the ITindustry is showingsigns of crumbling.

§ Inthe first quarter of 2016,Androidsmartphones grew significantly intheU.S.,Europe,and Chinaas Apple’s iOSlostground.

§ Androidhas amarketshare of 84percent,while Samsungextended itslead over Apple,which had its firstdouble-digitdecline year-on-year,withiPhonesales down14percent.

BIOMETRICAUTHENTICATION:PAY- BY-SELFIE3

§ MasterCardisrollingoutitsnewmobilepaymentverificationservices,pay-by-selfieandpay-by-fingerprint,thisyearwithhopestosimplifytheonlineshoppingexperience.

§ MasterCard'snewplatform,calledtheidentityCheckapp,givesitscardholderstheoption topaywithaselfie,asanalternativetofingerprint.

§ Latelastyear,MasterCardranconcurrentpilotsintheNetherlandsandtheUS.

§ Overall,93percentsaidfingerprintauthenticationwasconvenient,and71percentratedfacialrecognitionasconvenient.

FACEBOOKMESSENGERTRENDS4

§ Skyscanner hasannouncedthereleaseofaFacebookMessengerbottomakebookingyournextvacationeasier

§ Availablegloballyitletsusersenterdestinationsandreceiveliveflightprices,thoughSkyscanner canalsorecommenddestinations iftheuserisn’tquitesurewheretheywanttogo.

§ EarlierthisyearFacebookandKLMairlinesannouncedapartnershipenablingKLMcustomerstoreceiveflightconfirmations,boardingcards,reminders,flightstatusupdates,andcustomerservicedirectlythroughtheFacebookMessengerapp.

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§ Launchedlastyear,AmazonDashButtonsaresimpledevicesthatallowcustomerstopurchaseproductsfromAmazoneasily.Justbypressingthebutton, customerswillautomaticallyplaceanorderfortheitemassociatedwiththeDashButtonandhaveitdeliveredtotheirdoorstep.

§ ThedeviceiscalledtheAmazonWebServicesInternetofThingsButton,willnotonlyallowdeveloperstocustomizethedevicetoworkwithmorebrandsandproducts,butalsotoassociateitwithtasksandservices,includinghavingitstartacar,callafriendoractivateanappliance.

M2MTRENDS

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