DUBAI, UAE VENUE: HYATT REGENCY DUBAI & GALLERIA (DEIRA) MINI MBA IN SUPPLY CHAIN (SEE PAGE 3) 24 - 28 APRIL 2016 (5 DAYS) LEADING & MANAGING FOR PROCUREMENT 29 - 30 MAY 2016 (2 DAYS) (SEE PAGE 4) GLOBAL PROCUREMENT BEST PRACTICES 31 MAY - 1 JUNE 2016 (2 DAYS) (SEE PAGE 5) LEADING & MANAGING WITH BEST PROCUREMENT PRACTICES, 29 MAY - 1 JUNE 2016 (4 DAYS) (SEE PAGE 6) SUPPLIER QUALIFICATION & PERFORMANCE (SEE PAGE 7) MEASUREMENT, 25 - 26 SEPTEMBER 2016 (2 DAYS) SUPPLIER RISK MANAGEMENT (SEE PAGE 8) 27 - 28 SEPTEMBER 2016 (2 DAYS) SUCCESSFUL SUPPLIER PERFORMANCE & RISK (PAGE 9) MANAGEMENT, 25 - 28 SEPTEMBER 2016 (4 DAYS) MINI MBA FOR PROCUREMENT PROFESSIONALS 20 - 24 NOVEMBER 2016 (5 DAYS) (SEE PAGE 10) BUILDING SUCCESSFUL PROCUREMENT NEGOTIATION 11 - 12 DECEMBER 2016 (2 DAYS) (SEE PAGE 11) TENDER MANAGEMENT (SEE PAGE 12) 18 - 19 DECEMBER 2016 (2 DAYS) CONTRACT ADMINISTRATION -AFTER THE AWARD TILL COMPLETION, 20 - 21 DECEMBER 2016 (2 DAYS) (PAGE 13) TENDER & CONTRACT MANAGEMENT -FROM A TO Z 18 - 21 DECEMBER 2016 (4 DAYS) (SEE PAGE 14) 2016 Supply Chain & Procurement Training Calendar 1 What Would Arnold Schwarzenegger say if He Attended? Next Page…. DHAHRAN, KSA VENUE: DOUBLETREE BY HILTON HOTEL, DHAHRAN STRATEGIC PROCUREMENT 22 - 23 MAY 2016 (2 DAYS) MASTERING STRATEGIC SOURCING 24 - 26 MAY 2016 (3 DAYS) MASTERING STRATEGIC PROCUREMENT & STRATEGIC SOURCING, 22 - 26 MAY 2016 (5 DAYS) MATERIALS FORECASTING & DEMAND PLANNING 23 - 24 OCTOBER 2016 (2 DAYS) INVENTORY PLANNING, CONTROL & OPTIMISATION 25 - 27 OCTOBER 2016 (3 DAYS) SUCCESSFUL DEMAND PLANNING & INVENTORY MANAGEMENT, 23 - 27 OCTOBER 2016 (5 DAYS) 3 REASONS WHY PURCHASING & PROCUREMENT CENTER? 1. Tested, Proven & Practical Purchasing & Procurement Center has been conducting these training programs for the past 5 years, once a year without fail, usually sold-out in advance. They have been attended by thousand over participants who in turn have recommended other colleagues to attend. The courses consists of practical techniques & strategies that have stood the test of time and been proven to work in real life. 2. World Class Instructors ROBI BENDORF MICHAEL GOZZO CPSM, MCIPS, CPSM, MCIPS & APICS Lifetime C.P.M., M.ED “Who’s Who in American “True GURU of Purchasing” Manufacturing” MARK TROWBRIDGE DANIEL FEIMAN CPSM, CPM , MCIPS “CMC Award – The Top 1%” Institute of Management Consultants 3. Procurement Competency Framework Based Trainings Leading to World Class Procurement As we operate under a 9 procurement competency framework, each program is focused on building each competency, so that you have a clear path to learning & development for each procurement executive based on their job functions & roles. BUILD FULL TEAM CAPABILITY TO WORLD CLASS LEVELS! Contact us: [email protected]TO DISCOVER HOW OUR CLIENTS HAVE IMPLEMENTED THEIR SUPPLY CHAIN & PROCUREMENT ACADEMIES & HOW YOU CAN DO THE SAME IN AS LITTLE AS 2 WEEKS
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I'll Be Back!Arnold Schwarzenegger made famous the line “I’ll Be Back” in the "Terminator" and you'll say the same after you attend. Now to be frank we've had actually few clients who did not come back. Then almost all the other clients, pretty much on their own volition within few months either attend another training class OR recommend other people (peers, subordinates, bosses) to attend. Now You can Look at this as Good News or Bad News. The Bad News is if you attend this training, you’re going to attend again. The Good News is why would you let yourself attend twice if the first time, you didn’t get great results?
"Go ahead & Register ... the way
of thinking has been changed in
a good way"
Muna Al Mutawa - Purchasing
Manager - Dubai Airports
"...join as soon as possible"
Ali Abdul Raheem Al Hasa
Lead Procurement Officer
ADFCA - UAE
2
―I attended the course with the fear that this would be a
math session where all we did was do math exercises.
I was extremely happy ―I was extremely happy with the
material & the delivery and for the first time in a decade
or so of attending trainings in the region I am greatly
Session 1 - As with all important aspects of business, there should be a
formal process, policies, and clear designations of responsibility and
accountability.
• Typical Risk Management Process
• Risk Management Framework
• Defining Supply Management Risk
• Trends Leading To Greater Risk
• Barriers To Risk Management
• Stakeholders
Session 2 - This session takes us into the 2nd phase of the process which is
to begin to identify the major areas of supplier risk
• Identify The Risks
• Purchases To Consider In Risk Identification
• Pareto Analysis
• Spend Segmentation
• Quantitative Approach To Segmentation
• Risk Register Formats
• Categories Of Risk
• Sourcing Strategy Risks
Session 3 - We will focus on risk gather techniques to ensure that we have
adequately covered the most significant risks that we have knowledge about.
• Risk Gathering Techniques
• SWOT Analysis
• Scenario Planning
• Brainstorming Methods
• Fishbone Diagrams
• Expert Interviews
• Flowcharting
• Analog process
Session 4 - Supply risks occur not only with our immediate suppliers, but up
and down the supply chain. Yet studies have shown us that most buyers
rarely look or communicate beyond the 1st tier.
• How Far Down And Up Do You Look For Risk?
• Risk In The Supply Chain
• Supply Chain Mapping
Session 5 - Determining the probability and impact of a defined risk is critical
to deciding the mitigation efforts.
• Analyzing The Risk
• Risk Probability
• Risk Impact
Session 6 - Once the probability and impact of a risk has been determined
we need a way to show the risk and where it fits in some form of overall
ranking or risk matrix.
• Probability And Impact Matrix Examples
• Developing A Probability And Impact Risk Register
• Assessing Vulnerability Elements
• Methods For Ranking And Prioritize The Risk
8
Day 1
Day 2
PROGRAM SUMMARY
One need only look at the headlines of the last few years to realize the
tremendous challenges facing organizations in coping with supply risks that
increase costs and threaten business continuity.
Every step in the supply management process involves risk, yet as many
studies suggest, supply vulnerability is an area that many organizations have
not adequately covered. This seminar is focused on helping those in supply
management to meet the supply risk management challenge.
SEMINAR OBJECTIVES
Upon completion of this seminar, participants will know:
• Increased skill sets in supply chain risk management
• Issues leading to greater supply risk in today‘s economies
• Overcoming barriers to a higher level of risk management
• Categorization of risk and sources of risk
• Risk gathering techniques
• Methods of determining the impact and probability of risk
• Evaluating the risk beyond the 1st tier of the Supply Chain
• Responses to risk
• Contract types to transfer risk
• The development of contingency plans to ensure business continuity
• The importance of developing a risk management culture
ORGANIZATIONAL OUTCOMES
The organization will benefit by:• Improved Bottom Line Results From Defining And Treatment Of Supplier Risks• Developing An Organization Wide Risk Framework• Developing Business Continuity And Contingency Plans • Continuous Improvement In Risk Identification And Mitigation • Higher Productivity Of Purchasing And Contract Personnel• Greater Strategic Focus Of Those Involved In Supply Management
WHO SHOULD ATTEND….
Managers and professionals in: • Purchasing, Procurement, and Contracts and • Those involved in operations, engineering, maintenance, quality, projects, and other company activities that expose them to suppliers and buying activities for production, maintenance, equipment, MRO, services, and other outside purchased requirements.
Go and attend this program or training course to get the newest method in purchasing systems.
Abdullah Omar Al Sabyani- Purchasing Department Manager
Individual activity: Initiating Procurement‘s Strategic plan
• Stakeholder communication & Management
Individual activity: Documenting Procurement’s Communication plan
10
PROGRAM OUTLINE
Mini MBA For Procurement Professionals20 – 24 November 2016 [Hyatt Regency Dubai & Galleria, Dubai – UAE]
"I felt that we are in the right track concerning sourcing but I was wrong. Now I feel that there must be a change in our organization towards sourcing."
Robi Bendorf has over 35 years of purchasing and sales experience, involvingdomestic and international activities, for a broad range of manufacturing andservice businesses. He has extensive experience in consulting & training inpurchasing, contracts, reengineering the supply management process, themanagement of procurement functions, global sourcing of materials andcomponents, reducing cost of purchased materials and services, and negotiationof complex transactions and contracts.
He has held purchasing and contracts management positions in high volumemanufacturing, subcontract, job shop, and service operations, involving gasturbine manufacturing, power generation, nuclear and fossil power plants,electrical distribution and control, air conditioning equipment and global sourcingservices.
Prior to becoming a full-time consultant in 1994, he served as Manager ofCustomer and Supplier Development for the Westinghouse Trading Company.He has given presentations on numerous purchasing and contract managementtopics to the Institute for Supply Management (ISM/NAPM), major universities,and numerous in-house seminars for industrial & services clients in the US andover 170 public seminars internationally.
He was selected to present seminars at the last 17 Institute for SupplyManagement International Conferences and is the contributor of numerousarticles published in Purchasing Today and Inside Supply Management. Robiwas selected as ISM’s National Person of the Year in both Global Resources andin Education/Learning.
Some of his numerous clients include:Apple, Boeing, Sony, American Video Glass,, Atlantic Packaging Company, FirstEnergy Corp., Corning, The Walt Disney Company, Knoll Furniture, Florida StateUniversity, American Air Filter, Tippins Steel, Dormont Manufacturing,Westinghouse Electric Corporation, The Elliot Company, IDEX, Blue Cross BlueShield of Minnesota, SAE International, Bettis Atomic Power, C-COR Electronics,Allegheny Teledyne, Duquesne Power & Light, Ferno-Washington, Johnson &Johnson Medical, NCS Pearson, Schering-Plough, Curtiss-Wright ElectroMechanical Corp., Chevron Texaco, Russell Corporation, JC Penney Company,GKN Aerospace, IDL Merchandising Solutions, Creative Technology, AlleghenyEnergy, Petronas, AT&T, Gulfstream, US Postal Service, Hewitt, Sunoco, ExxonMobile, TJ Maxx, Lexmark (China), Proton, Busch Mfg.
Robi is a lifetime C.P.M., and has received ISM’s new certification, the CPSM,and also holds the MCIPS Certification as awarded by CIPS. He has anundergraduate degree from the University of Texas, and a Masters Degree fromPenn State University
His energetic and enthusiastic style, combined with extensive functionalexperience, makes him an excellent consultant, trainer, and facilitator ofchange.
What Others Say About Robi …
The course was valuable to me, and from the good
reputation that you have it as well, of course we feel
good.
Khalid A. Al-Mulhim
Specialist Buyer Raw Material - SABIC
Very informative and useful course. A lot of topics. I
only had minor knowledge but this opened my eyes.
Projects Contracts Manager
Qatar Foundation
I like very much the way Robi introduced the
subject. It is very clear, very easy to understand
complicated concept which I can apply in my work.
His sense of humour, his experience is valuable to
me.
Nguyen Thi Minh Phuong – Procurement
CUU Long Joint Operating Company, Vietnam
The trainer [Robi] had a lot of practical examples …
[He] displayed enthusiasm & knowledge on the
subject matter.
Prime Sourcing International – (Petronas Company)
Sharifah Shahira Syed Husni
Business Development Manager
The trainer has indepth knowledge & covered very
relevant parts of our jobs & tasks.
Head of Inventory Management
Qatar Foundation
[Robi is a] very good trainer. I was surprised to see
how much knowledge gained … comparing to
courses that I had attended in procurement related.
Azian Ismail
Manager - Celcom Axiata – Malaysia
It was really very valuable seminar and insightful.
Great coach too.Ahmed Abdi, Strategic Sourcing Manager
Qatar Foundation
This course is rich of information that he or she can
Michael W. Gozzo( “Who’s Who in American Manufacturing”)
Michael W. Gozzo has over 30 years experience in Supply Chain,Demand Flow Technology, Just-In-Time, Total Quality Control,Inventory Control and Production/Operations Management. Hisexperience as a practitioner concluded after completing seven years asDirector of Operations at a division of Allied-Signal. Hesubsequently became a consultant and guided manufacturers andcomputer OEM’s (Apple) in the planning and interface with theirsuppliers.
He has traveled and worked extensively in Canada, England, HongKong, Ireland, Scotland, Germany, Japan, Korea, Mexico, Indonesia, etc.
Mr. Gozzo has been selected to Who's Who in AmericanManufacturing and is one of the best in his field as can be seenfrom his Certifications, Memberships, Publications, Clients and
Certifications & Memberships• Certified in Production and Inventory Management (CPIM) & CertifiedSupply Chain Professional (CSCP) by the Association for OperationsManagement (APICS),• Member of the American Society for Quality (ASQ),• Member of the Institute for Supply Management (ISM formerly NAPM),• Member of Society for Manufacturing Engineers (SME),• Member of International Service Quality Association (ISQA).
Books PublishedMr. Gozzo is a successful and established author of many books. He isthe co-author of "Made In America - The Total Business Concept", "Just-In-Time Purchasing", "Supplier Certification", "Behind Bars: Bar CodingPrinciples and Applications", and his latest "People Empowerment -Success Through
Mr. Gozzo has great knowledge and experience.
Manager , Products & Services,
Etisalat, UAE
Interaction with trainer and his presentation skills
inside the course highly valuable and efficient.
Content is rich and highly efficiently.
Bassel El-Khouryl
General Manager
Siemens LTD Saudi Arabia
"The program was an eye opener. ... I can now
challenge supplier with more confidence & use the
learning to share with my associates."
Athman M. Juma
Category Managet
Dubai Airports
What Others Say About Mike…
Outcome of the semiar/course was more and
beyond expectation. Michael [the trainer] was very
accommodating, attended to all questions, very
knowledgeable provided practical examples. He
also delivered in a manner that will wake you up. He
shared limitless experiences.
Ana Marina C.Mendoza -
Procurement Manager
- Petron Corporation – Manila, Philippines
DAILY TRAINING SCHEDULE07:30 am Registration08.00 am Start10.00 to 10.15am Short break10.15 am Training Resume12.15 pm to 12.30pm Short break12.30 pm Training Resume02.30 pm End of course with lunch
Daniel Feiman, MBA, CMC® & Visiting Professor consults in three areas: Strategy: Planning &Implementation; Finance: Modeling &Analysis; Process: Continuous Process Improvement &Certified Supplier Programs.
He is a regular facilitator for both APICS and ISM for programs on Finance for the SupplyManagement Professional, Optimizing Your Supply Chain & Developing a Certified SupplierProgram. All of these programs are strategically designed for procurement professionals.
Mr. Feiman is an internationally recognized leader working with firms such as ADNOC (UnitedArab Emirates), American Management Association (AMA); The Association for OperationsManagement (APICS); Apple, ARAMCO (Saudi Arabia), California Institute of InternationalBusiness & Economics, Credit Suisse, Hilton Hotels, Institute for Supply Management (ISM),Mattel, PEMEX (México), PDO, (Oman), Promigas (Colombia) Reliance (India), TRW, UEM(Malaysia) & the University of Manchester (UK) among others.
He is adjunct faculty at the University of California, Los Angeles (UCLA) Extension Department(since 1990) and The Visiting Professor in the University of Huddersfield’s (UK) Business School.Mr. Feiman has over 18 years’ experience in all facets of both the traditional & nontraditionalbanking industry. He has been interviewed on various television and radio shows.
“Daniel was incredibly knowledgeable & presented the information with enthusiasm. He made a potentially dry subject interesting & relevant”
“Daniel’s expertise includes extensive “real-world” experience coupled with a strong academic background. This combination makes him superb for teaching courses in the financial
management domain. His breadth of knowledge and competency in Finance is superb. We enjoyed a terrific seminar.” –Karim Cherif, UCLA Extension,
29 years in the procurement profession have included seniorpositions in Financial Airlines and Manufacturing sectors; culminatingas Director of Sourcing & Contracting Management for Bank ofAmerica. In this position his team was responsible guiding sourcingactivities for all types of acquisitions across the corporation’s globaloperations, and generated savings that exceeded a quarter-of-a-billion dollar in savings.
After leaving the corporate environment a dozen years ago, Mr.Trowbridge has achieved great success in a large range sourcingprojects in Services, Manufacturing, Governmental sectors on behalfof two leading consulting firms prior to co-founding StrategicProcurement Solutions. Over the last decade, Mark has helped todeliver hundreds-of-millions of dollars in cost benefits to clients.
Mark Trowbridge holds a Bachelor’s Degree in BusinessAdministration from Pepperdine University. He earned his LifetimeCertified Purchasing Manager (C.P.M) certification from the ISM in2003, and was awarded a Certified Professional in SupplyManagement (CPSM) certification in 2008 (recertified in 2011). Heearned his MCIPS certification in 2011. He is an active member ofboth the Institute of Supply Management ISM Internationalconferences, as well as several featured presentations for the ISMServices Conference. His writings have been featured in SupplyChain Management Review, eSide Supply Management, Inside
Supply Management.
I strongly recommend this training course
especially for top and middle management.
Nizar Akrim, PMO Manager
Al Arrab Contracting Company, Saudi Arabia
" High satisfaction. Mark Trowbridge is very great
consultant trainings with good examples and more
examples required to the industry.."
Shameem Vattakaruvan ,
Senior Procurement Officer
Al Arrab Contracting Company
"Before: Not very clear about procurement
strategy, After : Better understanding on different
strategies and approaches."
Venus Lim Fang Ting,
Procurement Executive
U Mobile Sdn Bhd - Malaysia
What Others Say About Mark…
"The program has given me fresh perspective in
how to handle my sourcing initiatives, selling
procurement services to my end-users and the
various techniques and best practices which I can
implement in my organization."
Chai Min Shan,
Head of Business Support
U Mobile Sdn Bhd
"I enjoyed the role play and it apply to our daily