2016 Proxy Season Key Statistics & Performance Rating Broadridge is pleased to report key statistics and performance ratings for the 2016 proxy season. This report covers shareholder meetings (i.e., proxy “jobs”) mailed between March 1, 2016 and June 17, 2016. Shareowner Communication Processing In comparison to last season, the number of meetings processed this season increased slightly to 4,167 and the number of shares processed rose to 463 billion this season. Average quorum, including the broker vote for uninstructed shares, was 83.5%. There was a significant increase in the “shares returned” (i.e., voted with instruction) from 64.8% last season to 69.1% this season. Technology Utilization Technology continues to have a significant positive impact on shareholder communications and voting. Voting via online platforms, including proxyvote.com (our Internet platform for retail shareholders) and ProxyEdge (our communications and voting platform for institutional shareholders), accounted for over 92% of the shares voted. Over the past year, over 2 million retail positions were voted via a mobile device. Last September, Broadridge relaunched proxyvote.com, our retail shareholder online voting tool. We received positive feedback from brokers, issuers and shareholders as the site, which was built with a “mobile first” design, is more intuitive and provides opportunities for enhanced communication between issuers and shareholders, and facilitates voting of additional active meetings. Since the relaunch, over 180 companies have provided enhanced branding and/or messaging to their retail shareholders on the site itself and in our new email templates. We are finalizing enhancements to our digital capabilities to provide individual investors with new options for receiving and acting upon communications through third party cloud solutions, including Evernote, Amazon Drive, Dropbox, Microsoft One Drive and others. We are also developing a new suite of capabilities that will enable brokers and issuers to “re-imagine” communications in a more interactive way that will bring content and data to life. Cost Savings Broadridge’s technologies and processing — together with and on behalf of its clients — saved corporate issuers an estimated $1 billion this season compared to what issuers would have spent had all materials been printed and mailed as full sets. A record 70% of all proxy physical mailings were “suppressed” this season due to householding, e-delivery and managed account consolidations. Efficiency and Client Service The average number of days between physical material receipt and physical distribution was 2.03 this season, down from 2.21 last season. This season we also achieved a significant milestone in the “Quality of Service” score, as set by the Broadridge Independent Steering Committee, by achieving a perfect score this season. Investments in systems and operations continue to keep turnaround times below levels required by the proxy rules, resulting in longer solicitation periods. Broadridge also recently announced the acquisition of DST Systems’ NACC business. This transaction creates North America’s premier customer communications technology platform, enhancing Broadridge’s position as a leading provider of multi- channel communications and reaching more than 75 percent of North American mailboxes with exceptional scale in print communications and leading offerings for digital communications. We are now uniquely capable of offering an integrated set of best-in-class solutions across both print and digital that will allow issuers to communicate with their shareholders through a range of channels, optimize and manage customer communications preferences, and transform essential content from static documents into an interactive, engaging experience. Longer-term, the transaction further reinforces Broadridge’s position as a leader in the migration to digital solutions. Our goal is to provide high quality, cost-effective service by working with all constituents to meet the ever-changing needs and requirements of shareowner communications and proxy vote processing. Your comments are important to identifying opportunities for further improvements. Please email [email protected] if you have any questions or suggestions. We appreciate the opportunity to work with you. Sincerely, Bob Schifellite President, Broadridge Investor Communication Solutions
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2016 Proxy Season Key Statistics & Performance Rating · 2016 Proxy Season: Trends * Representatives from the Broker, Bank, Issuer and Institutional User Groups developed criteria
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2016 Proxy SeasonKey Statistics & Performance RatingBroadridge is pleased to report key statistics and performance ratings for the 2016 proxy season. This report covers shareholder meetings (i.e., proxy “jobs”) mailed between March 1, 2016 and June 17, 2016.
Shareowner Communication ProcessingIn comparison to last season, the number of meetings processed this season increased slightly to 4,167 and the number of shares processed rose to 463 billion this season.
Average quorum, including the broker vote for uninstructed shares, was 83.5%. There was a significant increase in the “shares returned” (i.e., voted with instruction) from 64.8% last season to 69.1% this season.
Technology UtilizationTechnology continues to have a significant positive impact on shareholder communications and voting. Voting via online platforms, including proxyvote.com (our Internet platform for retail shareholders) and ProxyEdge (our communications and voting platform for institutional shareholders), accounted for over 92% of the shares voted. Over the past year, over 2 million retail positions were voted via a mobile device.
Last September, Broadridge relaunched proxyvote.com, our retail shareholder online voting tool. We received positive feedback from brokers, issuers and shareholders as the site, which was built with a “mobile first” design, is more intuitive and provides opportunities for enhanced communication between issuers and shareholders, and facilitates voting of additional active meetings. Since the relaunch, over 180 companies have provided enhanced branding and/or messaging to their retail shareholders on the site itself and in our new email templates.
We are finalizing enhancements to our digital capabilities to provide individual investors with new options for receiving and acting upon communications through third party cloud solutions, including Evernote, Amazon Drive, Dropbox, Microsoft One Drive and others. We are also developing a new suite of capabilities that will enable brokers and issuers to “re-imagine” communications in a more interactive way that will bring content and data to life.
Cost SavingsBroadridge’s technologies and processing — together with and on behalf of its clients — saved corporate issuers an estimated $1 billion this season compared to what issuers would have spent had all materials been printed and mailed as full sets.
A record 70% of all proxy physical mailings were “suppressed” this season due to householding, e-delivery and managed account consolidations.
Efficiency and Client ServiceThe average number of days between physical material receipt and physical distribution was 2.03 this season, down from 2.21 last season. This season we also achieved a significant milestone in the “Quality of Service” score, as set by the Broadridge Independent Steering Committee, by achieving a perfect score this season. Investments in systems and operations continue to keep turnaround times below levels required by the proxy rules, resulting in longer solicitation periods.
Broadridge also recently announced the acquisition of DST Systems’ NACC business. This transaction creates North America’s premier customer communications technology platform, enhancing Broadridge’s position as a leading provider of multi-channel communications and reaching more than 75 percent of North American mailboxes with exceptional scale in print communications and leading offerings for digital communications. We are now uniquely capable of offering an integrated set of best-in-class solutions across both print and digital that will allow issuers to communicate with their shareholders through a range of channels, optimize and manage customer communications preferences, and transform essential content from static documents into an interactive, engaging experience. Longer-term, the transaction further reinforces Broadridge’s position as a leader in the migration to digital solutions.
Our goal is to provide high quality, cost-effective service by working with all constituents to meet the ever-changing needs and requirements of shareowner communications and proxy vote processing. Your comments are important to identifying opportunities for further improvements. Please email [email protected] if you have any questions or suggestions. We appreciate the opportunity to work with you.
Sincerely,
Bob Schifellite President, Broadridge Investor Communication Solutions
Proxy Distribution Statistics: 03/01 - 06/17
Mailings Eliminated: 70% of all Mailings Were Eliminated this Proxy Season
Estimated Savings to Issuers Based on Use of Full Sets: Proxy Season
*Represents account suppressions resulting from Broadridge customized processing applied to Broker/Bank supplied data for account consolidations (e.g. managed accounts).
* The estimated savings is based on information from the National Investor Relations Institute (Biennial Report Survey, December 2010) and USPS rates. NIRI estimates a median unit cost of $4.82 for printing. Postage is calculated at $2.06 and is based on Broadridge actual data. Estimates based on full set delivery.
Average Days Between Material Receipt & Physical Distribution Date 2.03 2.21
Percentage of Shares Processed by Broadridge that were Voted* 83.5% 84.10%
SUPPRESSION CATEGORY (AS A PERCENTAGE OF TOTAL SUPPRESSIONS) 2016 2015
Specialized Account Processing* 49% 51%
Householded Accounts 2% 3%
ProxyEdge 7% 7%
Internet Delivery 42% 39%
Total 100% 100%
Savings*
Specialized Account Processing $528,149,048
Householded Accounts $25,381,806
ProxyEdge $69,368,322
Internet Delivery $451,870,811
Total $1,074,769,988
$1,074,769,988 Total Estimated Savings
Vote Return Analysis - By Job Size: Proxy Season
Vote Return Analysis - By Ballot Size: Proxy Season (Share Amounts in Billions, except Ballot Share Amount)
Vote Return Analysis - By Channel: Proxy Season (Share Amounts in Billions, except Ballot Share Size)
Shares returned as percentage of total shares returned by Ballot Share Amount. Telephone, ProxyEdge, and ProxyVote.com voting accounted for 294 billion shares — over 92% of all shares returned. *ProxyVote.com includes votes received via mobile proxyvote.com. Differences due to rounding.
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Over 70% of all physical mailings were eliminated as a result of Broadridge technologies for householding, e-delivery, and managed account processing.
The estimated savings to issuers this season exceeded $1 billion versus the estimated costs of printing and mailing full packages.
Average quorum percentage remained relatively consistent with last season, at 83.5%. Total votes cast with instruction increased from 64.8% to 69.1%, which is more in line with historical trends.
E-delivery continues to grow and reached an all-time high of over 65 million positions.
Of the shares voted through Broadridge, 92% were voted electronically through ProxyEdge, proxyvote.com and the telephone response system.
Continued investment in innovation has led to a record number of Virtual Shareholder Meetings, with 136 virtual meetings held so far this year.
* Representatives from the Broker, Bank, Issuer and Institutional User Groups developed criteria by which to measure the overall service quality of Broadridge. Criteria are measured and reported by Broadridge and verified independently by a third party. Measurement period 12/28/2015-06/17/2016