2016 APCO ORLANDO - apco2016.org · Long-Range, OTA, System-Wide ... Jim’s Ten Principles of Leadership Don’t Be a Dumbo About QA: Using APCO/NENA Standards to Check Quality

WWW.APCO2016.ORG | #APCO2016 | 1

ORLANDOAPCO2016

August 14-17

DIAMOND SPONSORS

2 | APCO 2016 | AUGUST 14-17 | ORLANDO, FL

It’s a small world after all!

Or more like a small and big world at the same time. At least that’s how I feel whenever

I attend APCO’s Annual Conference & Expo.

Small because you realize that you are not alone in your profession. It’s comforting to be

surrounded by peers and learn that they have similar goals, struggles and triumphs. It’s

not every day that you can meet someone from a different county, state or even country

that understands your job and the challenges of our industry.

Big because every year I attend the conference I realize how big public safety

communications is. It’s not just the telecommunicator, the training officer, the first

responder, the radio manufacturer or government agencies. It’s all of that and more

working together to keep our communities safe and respond when there is a crisis.

And there is only one place where you have the opportunity to see all the worlds come

together.

APCO 2016, taking place August 14-17 in Orlando, is four days of education, networking,

learning, and sharing. I invite you to join me, and hope that you will come away with the

same feelings I have.

I look forward to seeing you in Orlando this summer!

Brent Lee

President, APCO International

JOIN ME IN SUNNY ORLANDO



OPENING GENERAL SESSIONMONDAY, AUGUST 15

LOU HOLTZLegendary Football Coach & Analyst, ESPN (2004-2015)Game Plan for Success

Sponsored by

DISTINGUISHED ACHIEVERS BREAKFASTTUESDAY, AUGUST 16

DORIS KEARNS GOODWINPresidential Historian & Pulitzer Prize-Winning AuthorLeadership Lessons from the White House

Sponsored by

Advanced Communications SolutionsTM

KEYNOTE SPEAKERS

FOOD FOR THOUGHT LUNCHEONWEDNESDAY, AUGUST 17

BOB WOODWARDLegendary Pulitzer Prize-Winning Journalist/Author & Associate Editor, The Washington Post From Presidents to CEOs, the Price of Politics & Larger Lessons of Leadership

APCO BLOCK PARTY!TUESDAY, AUGUST 16

Come and hang out with your APCO friends and Florida hosts! Now that we’ve spent a few days together learning, we invite you to relax and have some fun Florida style. During this casual block party inside the convention center, we’ll rock out to the Band of Oz, nosh on some comfort food, play games and chill.

Sponsored by

NETWORKING EVENTS

CONNECT & CELEBRATE DINNER:RENDEZVOUS UNDER THE STARSWEDNESDAY, AUGUST 17

Mingle and connect during a reception where Michael Andrew and his band will perform, followed by dinner and a live performance from Gary Mule Deer. Gary Mule Deer’s unique blend of comedy and music have set him apart and he has performed on every major concert stage in the country as well as appeared on The Tonight Show and The Late Show with David Letterman.

Sponsored by


For more information, visitwww.apco2016.org/program


SATURDAY, AUGUST 131:00 p.m. – 5:00 p.m. Registration & Member Voting Sponsored by

3:30 p.m. – 5:30 p.m. Committee Meetings

SUNDAY, AUGUST 14 8:00 a.m. – 9:00 a.m. Health & Wellness: Chair Yoga

8:00 a.m. – 11:00 a.m. Chapter Leaders Training

8:30 a.m. – 5:00 p.m. Registration & Member Voting Sponsored by

9:30 a.m. – 10:30 a.m. Professional Development Tracks


12:00 p.m. – 1:00 p.m. New Attendee Orientation

12:00 p.m. – 1:00 p.m Health & Wellness: Keeping the Mind Sharp

1:30 p.m. – 2:30 p.m. Professional Development Tracks


3:50 p.m. – 4:50 p.m. First General Business Session

4:00 p.m. – 5:00 p.m. Health & Wellness: Nutrition Talk

MONDAY, AUGUST 15 7:00 a.m. – 5:00 p.m. Registration & Member Voting Sponsored by

8:30 a.m. – 10:00 a.m. Opening General Session and Keynote Address Sponsored by

10:00 a.m. – 5:00 p.m. Exhibit Hall Hours (ribbon cutting @ 10:00 a.m.)

10:00 a.m. – 4:00 p.m. Blood Drive

10:30 a.m. – 4:30 p.m. Career Advancement Center Sessions

10:30 a.m. – 4:15 p.m. Presentation Theater Sessions

11:30 a.m. – 1:30 p.m. Lunch in the Exhibit Hall (vouchers provided)

12:00 p.m. – 2:00 p.m. AFC Advisor Luncheon (invitation only) Sponsored by




6:00 p.m. – 7:00 p.m. Health & Wellness: Fun Run/Walk

SCHEDULE AT A GLANCE


For the full schedule, visit www.apco2016.org/program


TUESDAY, AUGUST 16 7:00 a.m. – 5:00 p.m. Registration & Member Voting (voting closes 1:50 p.m. ET) Sponsored by

8:00 a.m. – 10:00 a.m. Distinguished Achievers Breakfast Sponsored by Advanced Communications Solutions

TM

10:00 a.m. – 4:00 p.m. Exhibit Hall Hours

10:00 a.m. – 4:00 p.m. Blood Drive

10:30 a.m. – 3:15 p.m. Career Advancement Center Sessions

10:30 a.m. – 3:30 p.m. Presentation Theater Sessions

11:30 a.m. – 1:30 p.m. Lunch in the Exhibit Hall (vouchers provided)

12:00 p.m. – 1:30 p.m. Past President & Life Member Luncheon (invitation only)



3:50 p.m. – 4:50 p.m. Second General Business Session

4:50 p.m. – 5:30 p.m. Second Vice President Reception

7:00 p.m. – 10:00 p.m. APCO Block Party! Sponsored by

WEDNESDAY, AUGUST 17 8:00 a.m. – 10:00 a.m. Registration Sponsored by

9:30 a.m. – 11:30 a.m. Chapter Officer Workshop



11:30 a.m. – 1:30 p.m. Food for Thought Luncheon



6:00 p.m. – 9:00 p.m. Connect & Celebrate Dinner Sponsored by

PRE-CONFERENCE COURSESMaximize your continuing education by signing up for pre-conference courses offered by APCO’s Institute. For more information, visit www.apco2016.org/pre-conference.

COURSES INCLUDE: Comprehensive Quality for Public Safety Communications Communications Training Officer, 5th Edition Active Shooter Incidents for Public Safety

PSAP TOURSTouring a PSAP is a great way to see first-hand how other communications centers operate on a day-to-day basis. For the schedule and locations, visit www.apco2016.org/psap-tours.



MONDAY, AUGUST 159:30 AM - 10:30 AM 1:30 PM - 2:30 PM

2:40 PM - 3:40 PM

2:00 PM - 3:00 PM

3:10 PM - 4:10 PM

4:20 PM - 5:20 PM

Developing Training Material for the Frontline Communicator

Police Call QA: A Personalized Quality Assurance Program Tailor-Made for Your Department

Radio Operator Workload: How Much is Too Much?

Civil Unrest in Baltimore City

Best Practices in LMR Tower Construction and Maintenance

Top 10 NG9-1-1 Recording and Quality Assurance Best Practices

TBD

You Posted What?!

Best Practices for E9-1-1 Database Management

Customer Service

So You Want to Be a Director?

Staffing, Retention and Training: APCO Programs to Help You Succeed

BeRailSafe: 9-1-1 Rail Emergency Communications Awareness

Providing Resiliency and Security for Public Safety Radio Systems and IT Networks

Unlocking Hidden Insights in Your Incident Data

NPSTC Annual Public Safety Communications Update

Cybersecurity & Public Safety: Do We Really Have to Worry?

Developing a Social Media Policy Workshop

You’re on a Need to Know Basis: Data Analytics for Your PSAP

REPEAT Radio Operator Workload: How Much is Too Much?

Shots Fired! Officer Down! A Dispatchers Response

Effectively Leading Millennials in the Workplace

Core Competencies, Operational Factors and Training for Next Generation Technologies

When Seconds Count: Providing the Most Comprehensive View Into an Emergency Response Situation

FirstNet Early Builder Roundtable

The NG9-1-1 Interstate Playbook: Interconnecting ESInets Into Effective Regional Systems Advanced Automatic Collision Notification: Real-Time Impact on Patient Outcome & Resource Management

Social Media Investigation Techniques for Public Safety Professionals

Why ESInet and Why Now?

REPEAT Customer Service

REPEAT Civil Unrest in Baltimore City

Peer Support: Formal and Informal

Developing Leadership Within Your Communications Center

Back to the Future

Leveraging COMLs and Priority Services to Support an Incident Response

Perspectives on Sitting: Developing a Culture of Movement in the Workplace

Top 10 Reasons You Are Not Ready for NG9-1-1 (And How to Fix Them)

Leveraging Your GIS Investment for Location Accuracy

OEC and the New Emergency Communications Landscape

Providing Holistic Public Safety Communications

Radio Maintenance: Using DiagnostX to Identify At-Risk Radios Long-Range, OTA, System-Wide

REPEAT The Active Shooter Terrorist

“OYO” or “Oh,No!” You Choose

Putting it All Together: A Look at Leadership and the Communications Center

APCO ProCHRT: Shaping the Future ofPublic Safety Communications Personnel

What Do You Need to Get Your Job Done?

How LMR and LTE Combine to Make Public Safety Communications More Than Expected

So Now You Have Encrypted Talk Groups on Your P25 System: What Do You Do for Interoperability?

FCC Update

Social Media 101

7 Requirements That Will Improve Your Emergency Communications

REPEAT Emotional Safety: The Essential Element of Workplace Wellness

REPEAT Text-to-9-1-1: Current State of the Market

Human Trafficking Awareness

How to Improve What You Say and How You Say It

People: The Most Important Asset During Consolidation

What Happens When 9-1-1 Has an Emergency? Lessons Learned from a Real-World Evacuation

The P25 Suncoast Regional Communications Network: A Study in Collaboration and Innovation

Inside Out: Optimizing GIS to Bring Address Location Indoors

Tactical Applications Over Broadband Networks for First Responders

Effective Whole Community Digital Communications Planning

FirstNet Roaming: Application Stability and Connectivity Across Network Boundaries

9-1-1: Hacked! Attacked!

Emotional Safety: The Essential Element of Workplace Wellness

Providing Critical Training and Reaching a New Generation of Learners Without Breaking the Bank

The Active Shooter Terrorist

Public Safety Radio In-Building Coverage: Understanding NFPA Code and its Implications

Text-to-9-1-1: Current State of the Market

FirstNet and NG9-1-1

I Didn’t Know My Boss Knows About Social Media!

Find It: New Technologies and Techniques for Location Accuracy

REPEAT Human Trafficking Awareness

REPEAT Top 10 NG9-1-1 Recording and Quality Assurance Best Practices

10:40 AM - 11:40 AM

SUNDAY, AUGUST 14

PROFESSIONAL DEVELOPMENT TRACKS


10:10 AM - 11:10 AM

When Autism Has an Emergency

Jim’s Ten Principles of Leadership

Don’t Be a Dumbo About QA: Using APCO/NENA Standards to Check Quality

Providing Emergency Communications to the World

Automated HF-NVIS Networks for Resilience Against Infrastructure Attacks

LMR and LTE Interoperability: The Future of Public Safety Communications

Using Drones for Public Safety

Social Media in the PSAP

Purpose-Built Smartphones for Mission Critical Communications

REPEAT Talent Management: Developing and Maintaining an Effective Workforce

REPEAT LMR and Its Future: Why It Remains Indispensable

2:50 PM - 3:50 PM

Understanding the Mindset of a Domestic Violence Victim and WhatYou Can Do to Help

Lead Vertically

Identifying & Dealing with Problem Dispatch Employees

The Need for Joint Communications and Law Enforcement Training in Responding to Active Shooter Incidents

Considerations for Third-Party Consoles

Building NG9-1-1 Systems Through Collaboration

Leveraging Data for Public Safety

Social Media 101

Enabling PSAP Success with a Unified and Seamless NG9-1-1 Solution

Frontline Telecommunicator

Radio Technologies, Land Mobile Radio & Spectrum Management

IndustryProducts & Tools

Leadership Development

Communications Center Management

Emergency Preparedness, Response & Situational Awareness

NG9-1-1 & Emerging Technologies

Cutting Edge Issues & Hot Topics

Social Media in the PSAP

SESSION TRACKS:

2:40 PM - 3:40 PM

TUESDAY, AUGUST 161:30 PM - 2:30 PM

Active Shooter: The Telecommunicator’s Role

Training Budget? What Training Budget?

The Secret to Performance Success

Supporting Emergency Communications During National Special Security Events

LMR and Its Future: Why It Remains Indispensable

Citizen Apps & 9-1-1: Hype or Road to Improved Response?

Cybersecurity and Public Safety Communications

Social Media Implementation in a Smaller 9-1-1 Center Without a Designated PIO

APCO 9-1-1 Adviser: Quality Assurance Innovations and Best Practices

REPEAT Shots Fired! Officer Down! A Dispatchers Response

REPEAT FirstNet Early Builder Roundtable

A Review of Handling Suicidal Subjects and Callers

Turning Conflict Into Conversation

Talent Management: Developing and Maintaining an Effective Workforce

We Trained for This Day: Chattanooga’s Military Active Shooter

Project 25 Revealed Without the Technical Babble

What You Need to Know to Implement Text-to-9-1-1

FirstNet Town Hall

Commercial LTE Networks and Quality of Service for Public Safety

Social Media: Posting Your Way Out of a Job

Fuel Cells: The Future of Sustainable, Reliable Backup Power for Mission Critical Applications

REPEAT Core Competencies, Operational Factors and Training for Next Generation Technologies

WEDNESDAY, AUGUST 179:00 AM - 10:00 AM

Hearing Past the Silence

PSAP Management: 400 Level

20 Years as a Multi-Agency PSAP

Mobile Emergency Response Support Telecommunications

If You Build It, They Will Come: How to Grow Your Radio System

Resilient 9-1-1 Communications

NTIA Office of Public Safety Communications (OPSC) Update

Driving LMR and LTE Convergence Through Networks, Devices and Applications

REPEAT You Posted What?!

REPEAT Active Shooter: The Telecommunicator’s Role

REPEAT Citizen Apps & 9-1-1: Hype or Road to Improved Response?

1:40 PM - 2:40 PM

Thinking Under Pressure: Critical Thinking & Decision-Making in the Dispatch Hot Zone

Camp Orlando - Lessons on Boosting Morale in the Center

State and Local Implementation Grant Program (SLIGP) Update

The New Way to Keep Students Safe

Digital Television (DTV) Datacasting for Encrypted Video and Data Sharing Nationwide

NG911: Consolidating Disparate GIS Data into a Common Data Layer

ASAP to the PSAP: A Win-Win No-Brainer for Public Safety and the Alarm Industry

The Internet of Public Safety Things (IoPST)

The Case for Social Media Use in Law Enforcement

Best Practices for Eliminating this Status From Your Network Performance Logs

REPEAT How to Improve What You Say and How You Say It


WHAT’S HAPPENING IN THE EXHIBIT HALL?

2J antennae, 631911 Circuits, 347Access Wireless Data Solutions, 1121AccuWeather Enterprise Solutions, 1815ADRF, 630Airbus DS Communications, 1353Aladtec, Inc., 618Alert Public Safety Solutions, 1727Alliance Corporation, 1734American Tower, 1516Anchor Audio, 715Anritsu, 626APCO International, 859AT&T, 1363Aviat Networks, 1307Avtec, Inc., 1463Axis Communications, 1847Base Camp Connect, 733BEC Technologies, 1514Beta 80 International, 739Black & Veatch, 1200Bramic Creative Business Products Ltd., 1037C*C*S (Communication Center Specialists), 1841CALEA, 668Caliber Public Safety, 1473Catalyst Communications Technologies, Inc., 1063Central Station Alarm Association, 665

Century Link, 1561Ceragon Networks, 1635Cielo Networks, 708Clear-Com, 1107Coban Technologies, Inc., 646Cobham AvComm, 1618Codan Radio Communications, 935Comba Telecom, Inc., 1008 CommSys, Inc., 1821Computer Information Systems, Inc., 1414Comtech Telecommunications, Corp., 827Concept Seating a DIvision of Laacke & Joys, 1204Copper Development Association, 1617Cradlepoint, 1566CritiCall Pre-Employment Testing Software, 1108Crown Castle, 1169CSS-MINDSHARE, 837CTI Products, 1409CTS America, 1615CVDS, Inc./ComLog, 1319Data Comm for Business, Inc., 1508Deccan International, 1726Denise Amber Lee Foundation, 667DHS Office of Emergency Communications (OEC), 819DHS Science and Technology Directorate (S&T), 1067Domore Seating, 1001DPS Telecom, 814

DSS Corporation, 1163Dupont Building, Inc., 821Eaton, 967ECaTS, 619eFORCE Software, 453Emergency Communications Network, 901EmergiTech, 353EMR Corporation, 939Enersys, 714Engineering Associates, Inc., 835Enovative Technologies, 834Environmental Systems Research Institute, 1315ErgoGenesis, 1832Essential Management Solutions, LLC, 1509Evans, 657EVENTIDE, Inc., 1172Everbridge, 816EXACOM, Inc., 727ExecuTime Software, 1662 FAA Communication Tower Lighting, 527FATPOT Technologies, 1034Fibrebond Corporation, 858First-In by Westnet, 653Freedom Communications Technologies, 1752FREQUENTIS USA, Inc., 728Frontier 9-1-1 Public Safety, 1601 Futurecom Systems Group, ULC, 1418General Dynamics Mission Systems, 1043GeoComm, 1218GeoConex Corporation, 936Globalstar, Inc., 1569

goTenna, Inc., 420 Granger Telecom Corp., 638Guardian Tracking, 1501Harris, 1053Hexagon Safety and Infrastructure, 1527HICAPS, Inc., 1419HigherGround, Inc., 1282HipLink Software, 921HiTech Systems, Inc., 1745Holland Company, 1480Hughes, 1006Hutton Communications, Inc., 1303Hytera, 635IamResponding.com, 452Icom America, 843iKey LTD., 644INdigital, 1732Infinity Technology Distributors & Consulting, 634Infor, 1100International Public Management Association for

Human Resources (IPMA-HR), 1716InTime Solutions, 1103INVID, LLC, 343Iridium Communications, 735IRON HORSE Seating, 1115IWCE’s Urgent Communications, 1106JVCKENWOOD, 1027KOVA, Corp., 721Kyocera Communications, Inc., 1667LanguageLine Solutions, 1518LocusUSA, 1720

EXPO QUESTYou have the chance to win a FREE registration to next year’s conference in Denver by completing the Expo Quest challenge. Seek out stations throughout the hall and get your card stamped to complete your quest.

PRESENTATION THEATERHear industry leaders present on issues critical to attendees who want to stay on top of the latest trends.

EXHIBITOR LIST(as of April 4, 2016)

EXHIBIT HALL HOURSMONDAY, AUGUST 1510:00 a.m. .................................Grand Opening & Ribbon Cutting Ceremony10:00 a.m. - 5:00 p.m. ...............Open Hours (4 exclusive hours)11:30 a.m. - 1:30 p.m. ...............Lunch (food vouchers)

TUESDAY, AUGUST 1610:00 a.m. - 4:00 p.m. ...............Open Hours (3.5 exclusive hours)11:30 a.m. - 1:30 p.m. ...............Lunch (food vouchers)


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For more info on the exhibit hall, visit www.apco2016.org/exhibit-hall


View the floorplan atwww.apco2016.org/floorplan

Locution Systems, Inc., 1173Logistic Systems, Inc. (LogiSYS), 1301Mackay Communications, 759MCM Technology, LLC, 1653Microwave Networks, 1537Mission Critical Partners, 1401MissionCritical Communications -

RadioResource Media Group, 914Modjul Online Training, 1714Motorola Solutions, 1337Mutualink, Inc., 515my911shop.com, 1840National Joint TERT Initiative (NJTI), 664NEC Corporation of America, 427NENA, 1405Network Innovations, 838NextNav, LLC, 860NICE Systems, 1553Northrop Grumman, 1645NPSTC, 565NVIS Consulting a Barrett Systems Integrator, 1616O.C. White Co., 426Oceus Networks, Inc., 866ON DEMAND Communications, 1741OnStar, 1145Otto Trading, 1614Panasonic, 1206Panorama Antennas, Inc., 1167Pantel, 1479PATLITE (U.S.A.) CORPORATION, 615Pictometry, an EagleView company, 1484

Plantronics, 629Plum Laboratories, 1104PowerPhone, 1214Primus, 906Public Safety Group, 1415Public Safety Systems, Inc., 660Pulse Electronics, 1402PURVIS Systems Incorporated, 718QRC Technologies, 520RadioSoft, Inc., 444RAM Mounting Systems, 449Rapid SOS, 909Raven Electronics Corporation, 1109Red The Uniform Tailor, 1105RELM Wireless Corporation, 1753Revcord, 535 RF Technology, 1015Rockwell Collins (ARCINC), 1639ROHN Products, 800Russ Bassett, 1114SatPhoneStore, 719SAVE, 900SceneDoc, 1505Schedule Express by Informer Systems, 1515Schrader Group Architecture, LLC, 1018SENCOMMUNICATIONS, 640Shelter Works, 1381Sierra Wireless, 1666Simulcast Solutions, LLC, 1417Sinclair Technologies, 1633Slatercom - WCD, 1000

NEW PRODUCTS ZONENew products in public safety will be showcased right in the hall.

PUBLIC SAFETY VEHICLE AREACheck out all different types of vehicles used for public safety throughout the years.

LUNCH IN THE EXHIBIT HALLLet APCO treat you to lunch! Full registered attendees will receive two $10 lunch vouchers to use toward the purchase of lunch Monday and Tuesday.

CAREER ADVANCEMENT CENTERLearn the skills you need to grow professionally. Make an appointment to get your resume professionally reviewed by HR experts.

APCO PAVILIONStop by the APCO Pavilion to meet with staff and stay current on association news.

ATTENDEE LOUNGENeed time out to recharge? Stop by the Attendee Lounge and use the complimentary charging stations and Wi-Fi.

BLOOD DRIVEGive the gift of life and donate blood to those in need in the Orlando area.

APP ISLANDFor the second year, App Island is a feature in the exhibit hall where attendees can see demos of different public safety apps.


Smart911, 415Solacom Technologies, 1737SONIK Messaging Systems, Inc., 934Southern Software, Inc., 867Spectracom, 1421Spillman Technologies, 641Spok, 1733STANCIL CORPORATION, 915Star Solutions International, 1660Steelpower Chairs by Villa International, 1600STI-CO INDUSTRIES, 1321SunGard Public Sector, 943Sunny Communications, 652Survey Technologies, Inc., 1020Synergon Solutions, 1500Tait Communications, 753Talley, Inc., 1118TC Communications, 553Televate, LLC, 1520Telewave, Inc., 1016TESSCO Technologies, 1719The Genesis Group, 1517The Spectrum Firm, Inc., 1400Thermo Bond Buildings, LLC, 1119Times Microwave Systems, 1014

TriTech Software Systems, 927Tusa Consulting Services, 1406TWR Lighting, Inc., 608Tyler Technologies, 1543Unication, USA, Inc., 743US Digital Designs, Inc., 918V-COMM, LLC, 1407Venture Technologies, 820Verint, 1606Versaterm, 1266VFP, Inc., 1101Visual Labs, 345Voiance Language Services, LLC, 832Watson Dispatch, 1262WeatherTAP.com, 360WEST, 1343Winbourne Consulting, LLC, 1009Xerox, 815Xybix Systems, Inc., 1627Zetron, Inc., 1137Zinwave, 519

APP ISLAND:Drakontas, AI-7


VOLUNTEER AT APCO 2016Volunteering for APCO 2016

is your chance to give back,

be involved and meet other

individuals in public safety. Visit

www.apco2016.org/volunteer to

learn more about how you can

attend APCO 2016 for free.

* You must be a current APCO Member (Full, Associate or Commercial) to qualify for member rates.

** Spouse/Guest/Child Registration is only available with the purchase of a Full Conference registration (5 years of age or older).

*** One-year complimentary individual membership included (excludes Commercial and International membership categories). All memberships end on December 31st. APCO prorates memberships in the second year.

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FULL CONFERENCE

Member* $420 $470

Non-Member*** $620 $670

Spouse/Guest/Child** $105 $105

ONE-DAY PASS

Member* $125 $175

Non-Member $225 $275

Sunday

Monday

Tuesday

Wednesday

EXHIBIT HALL ONLY TWO-DAY PASS

Member* $55 $75

Non-Member $85 $105

SPONSORS (as of May 10, 2016)

WHAT’S INCLUDED IN MY REGISTRATION?

Advanced Communications SolutionsTM

PURCHASE EVENT TICKETSDistinguished Achievers Breakfast (Tues.) ........ $15

APCO Block Party! (Tues.) ................................. $20

APCO Food for Thought Luncheon (Wed.) ....... $15

Connect & Celebrate Dinner (Wed.) .................. $45

REGISTER BY JULY 18! Save up to $50 with the early rate.

APCO MEMBERS SAVE $200Not a member of APCO? Join before you register and save an additional $200 on your registration. Find out how you can save at www.apco2016.org/savings.

DIAMOND SPONSORS PLATINUM SPONSORS

GOLD SPONSORS

Register online at www.apco2016.org/registration

Please note:The Distinguished Achievers Breakfast (Tuesday), Food for Thought Luncheon (Wednesday) and Connect & Celebrate Dinner (Wednesday) are not included in any registration. These event tickets must be purchased separately.


HILTON ORLANDOSTARTING AT $165 PER NIGHT

HYATT REGENCY ORLANDOSTARTING AT $199 PER NIGHT

ROSEN CENTRE HOTEL (HOST HOTEL)STARTING AT $144 PER NIGHT

ROSEN PLAZA HOTELSTARTING AT $132 PER NIGHT

HOTEL INFO1

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DISCOUNTED ROOM RATESAPCO has negotiated discounted rates for a limited number of rooms for conference attendees at various Orlando hotels. To take advantage of the discount, you must make reservations through the APCO 2016 website using our designated housing provider — Orchid Event Solutions. Hotel reservations are taken on a first-come, first-served basis. Submit your request as soon as possible for the best chance to get your hotel of choice. See map for hotel locations.

Mission Systems

SILVER SPONSORS BRONZE SPONSORS

For more info, visit www.apco2016.org/hotel-travel


ORLANDOAPCO2016

August 14-17www.apco2016.org

351 North Williamson Blvd.Daytona Beach, Florida 32114

DIAMOND SPONSORS

2016 APCO ORLANDO - apco2016.org · Long-Range, OTA, System-Wide ... Jim’s Ten Principles of Leadership Don’t Be a Dumbo About QA: Using APCO/NENA Standards to Check Quality

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