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Alabama Medicaid Kelli Littlejohn Newman, Pharm. D. Director, Clinical Services and Support
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2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

Mar 30, 2021

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Page 1: 2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

Alabama Medicaid

Kelli Littlejohn Newman, Pharm. D. Director, Clinical Services and Support

Page 2: 2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

Objectives

• Medicaid Overview

• Regional Care Organizations & Health Homes

• Pharmacy Initiatives

Page 3: 2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

Medicaid Overview

Medicaid Provides Coverage For: 

– 53% of All Alabama Deliveries

– 43% of All Alabama Children

– 60% of Nursing Home Residents

Page 4: 2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

Medicaid Cost Drivers

• Enrollment – nearly 300,000 increase since 2007

• Inflation• Benefit Package – Alabama’s “bare bones”• Federal Match Rate (FMAP) – federally

issued rate based on economy• Alabama Medicaid has little, if any, control

over these factors• Even so, Alabama has one of the lowest

costs per member (recipient)

Page 5: 2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

Medicaid Expenditures FY14

Hospital35%

Physicians9%

Pharmaceutical11%Mental

Health8%

Admin4%

Nursing Home16%

Other17%

Total FY14 expenditures: $5,783,130,402

Page 6: 2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

Regional Care Organizations (RCOs)

• RCOs are locally-led managed care organizations that will provide services for Medicaid enrollees at an established cost when the program is implemented in October 2016.

• Certified RCOs will assume the risk of managing the full cost of covered Medicaid services and care coordination for most Medicaid recipients

Page 7: 2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

RCO  Populations• Covered populations

– Aged, blind, and disabled recipients– Breast and Cervical Cancer Treatment Program

participants– Recipients of Medicaid for Low Income Families

(MLIF)– SOBRA children and adults

• Excluded populations– Medicare/dual eligibles– Foster children– Hospice patients – ICF-MR recipients– Nursing home/institutional recipients– Plan 1st and unborn recipients– Home and Community-Based Services Waiver

recipients

Page 8: 2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

RCO Covered Services• Medicaid covered services to be provided by RCOs 

include:– Hospital inpatient and outpatient care– Emergency Room– Primary and Specialty Care– FQHCs/RHCs– Lab / Radiology– Mental/Behavioral Health/Substance Abuse– Eye Care– Maternity

–DME• Pharmacy is a Medicaid‐covered service, but will not 

be part of RCOs • Long term care and dental services are excluded now

Page 9: 2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

RCO Enrollment Summary Summary:• Enrollment process will begin in July 2016 and go

through August 28, 2016.  • Significant outreach planned to encourage recipients

to choose an RCO• Recipients who do not select a PMP will be auto

assigned• Enrollment Broker:

– Will have a list of each RCO’s contracted PMPs• PMPs identified by name and practice group

– Will share information with recipients– Information to be shared in a uniform, unbiased manner

Page 10: 2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

RCO Enrollment SummarySummary:• Recipients may change their choice of RCO 

within first 90 days; after that time, may change during annual open enrollment period  

• PMP selection process determined by RCOs• Panel size: Medicaid making recommendation to

maximize RCO flexibility to manage panels• Recipients will receive minimum services as 

determined by Medicaid, the same as other Medicaid recipients; RCO may add services or benefits but will not receive additional capitation payments

Page 11: 2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

Contracts, PAs, Referrals(non‐pharmacy)

• Providers must contract with at least one RCO in order to be paid for services; may contract with multiple RCOs.

• RCOs will determine how patients will be assigned to panels.

• “Any Willing Provider” rule applies; providers are eligible to contract with any or all RCOs.

• Medicaid requires payment to providers to be no less than the prevailing FFS fee schedule in place on October 1, 2016.

• Program, PAs and Referrals are to be no more restrictive than currently in place on October 1, 2016.

• Provider Contracts must be approved by Medicaid.

• NPs may participate via supervising physician

Page 12: 2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

Contracting, PAs, Referrals (non‐pharmacy)

• EPSDT requirements must be met per contract

• Referral forms and process may vary from RCO to RCO

• RHCs, FQHCs all are eligible to participate as providers; will receive “wrap-around” payments

• RCOs must meet minimum requirements for their service delivery networks, including certain specialty care

• CMHCs included

Page 13: 2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

RCOs with Probationary Certifications

• The Agency has certified 11 organizations as probationary organizations• These organizations must pass service delivery network requirements, 

financial solvency standards, and a thorough readiness assessment to receive final certification from the Agency.  

Region Probationary RCOs

A• Alabama Community Care – Region A• Alabama Healthcare Advantage North• My Care Alabama

B • Alabama Care Plan• Alabama Healthcare Advantage East

C • Alabama Community Care – Region C• Alabama Healthcare Advantage West

D • Care Network of Alabama• Alabama Healthcare Advantage

E• Alabama Healthcare Advantage South• Gulf Coast Regional Care

Organization

Page 14: 2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

Probationary RCO Implementation of Health HomesFramework• 6 Probationary RCOs qualified to provide Health Home 

services• Systems are  being built out to support all 67 countiesServices• Outlier case identification• Case management and coordination of community 

services for your patients • Improving adherence• Decreasing no‐shows• Help navigating prescription issues

Page 15: 2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

RCOs versus Health Homes

The Health Home (HH) Program and RCO Program are different Medicaid Programs implemented by the same organizations

Page 16: 2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

Health Home Qualifying Chronic Conditions

Health Homes provide quality‐driven, cost effective, culturally appropriate, and person‐ and family‐centered health home services for Patient 1st recipients with:• Asthma• Diabetes• Cancer• COPD• HIV • Mental Health Conditions• Cardiovascular Disease

• Substance Use Disorders• Transplants• Sickle Cell• Heart Disease• Obesity

• BMI > 25• Hepatitis C 

Page 17: 2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

Health Home Overall Benefits

Assistance transitioning from an inpatient setting back to the community

Assessment by a nurse or social worker to determine barriers to healthy living and develop a plan to assist in managing chronic conditions

Availability of a pharmacist to review medication and assist with medication regime

Referrals to needed commresources

Linkage to medical or behavioral health services

Education on chronic diseases or behavioral health condition

Page 18: 2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

Health Home Pharmacy Program 

• Each Region/HH maintains a Network Pharmacist/Clinical Pharmacist

• Network Pharmacist: – Attends various Medicaid meetings (DUR, P&T, monthly calls, etc)

– Submits reports, Q/A, etc– Administrative oversight 

• Clinical Pharmacist: – Conducts Med Recs– Coordinate with community pharmacists 

Page 19: 2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

RCO/HH Pharmacy Quarterly Duties/Reporting

• Perform five (5) Physician educational visits. • Perform five (5) pharmacy educational visits. • Perform one home visit with any Health Home 

Program Enrollee. • Provide one in‐service training on various clinical 

topics for care managers. • Run report on high utilizers. Review the top ten (10) 

by costs and identify any possible recipients to be referred to the Care Coordinator for enrollment into the Health Home Program. 

Page 20: 2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

RCO/HH Pharmacy Quarterly Duties/Reporting 

(continued) 

• Perform and submit Medication Reconciliations for Health Home Program Enrollees within five (5) Business Days after receipt of Medication List. 

• Perform and submit Medication Reconciliations for transitional/discharge patients within three (3) Business Days after receipt of Medication List. 

• New Duties• Coordinate Pharmacy Controlled Substances Lock 

In Recipients • SVR Reporting for Hep C patients 

Page 21: 2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

More RCO Info

On the Web: www.Medicaid.Alabama.gov > Newsroom > Regional Care Organization

Questions: [email protected]

Page 22: 2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

HH Pharmacist Contacts• Region A: Alabama Community Care

– Kristian Testerman, PharmD (256) 518‐[email protected]

• Region A: My Care Alabama – Machelle Stiles, RPh (256) 518‐9530

[email protected]• Region B: Alabama Care Plan

– Lauren Ward, PharmD (205) 558‐[email protected]

Page 23: 2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

HH Pharmacist Contacts (continued)

• Region C: Alabama Community Care– Lisa Channell, PharmD (205) 553‐4661 

[email protected]• Region D: Care Network of Alabama

– Amy Donaldson, PharmD (334)528‐[email protected]

• Region E: Gulf Coast RCO– Holley Rice, PharmD (251) 476‐5656

[email protected]

Page 24: 2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

Pharmacy Overview

FY15 stats• Approx 636k pharmacy recipients• Approx 7mill claims• $660 mill expenditure (total dollars)• 84% generic/OTC utilization  

(87% previous years, 84% last year)

• Avg claim cost $90 (B$400 / G$29)

Page 25: 2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

FAQ: Cash or Medicaid? 

Can a Medicaid recipient pay cash for “leftover” meds on the script (controls over #68/month)? 

ANSWER:

Yes, ONLY (emphasis added) if a max unit override has been filed and denied….  

(MORE NEXT SLIDES)

Page 26: 2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

FAQ: Cash or Medicaid?• If the prescription to be paid by Medicaid exceeds the drug’s 

maximum unit limit allowed per month, the prescriber or pharmacist must request an override for the prescribed quantity. 

• If the override is denied, then the excess quantity above the maximum unit limit is non‐covered and the recipient can be charged as a cash recipient for that amount in excess of the maximum unit limit. 

• A prescriber should not write separate prescriptions, one to be paid by Medicaid and one to be paid as cash, to circumvent the override process. 

• A provider's failure or unwillingness to go through the process of obtaining an override does not constitute a non‐covered service. 

Provider Billing Manual, Chapter 27, Pharmacy Services, 27.2.3 Quantity Limitations 

Page 27: 2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

FAQ: Cash or MedicaidPharmacy Quantity Limitations and Controlled Substances 

• The pharmacist or prescriber must request an override when the prescription exceeds Medicaid’s maximum limit allowed per month. 

• The prescriber should not write separate prescriptions, one to be paid by Medicaid and one to be paid as cash, to circumvent the override process. 

• For further information on pharmacy quantity limitations and prescriptions for controlled substances, refer to Chapter 27, section 27.2.3 “Quantity Limitations”. 

Provider Billing Manual, Physician Chapter, 28.2 Benefits and Limitations 

Page 28: 2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

Contact InfoHealth Information Designs (PAs)

(800) 748‐0130

Hewlett Packard (HP) Claims Processing (800) 456‐1242

RECIPIENT HOTLINE(800) 362‐1504

FRAUD Hotline(866) 452‐4930

Page 29: 2016 APA MidWinter Feb€¦ · –Lab / Radiology –Mental/Behavioral Health/Substance Abuse –Eye Care –Maternity –DME • Pharmacy is a Medicaid‐covered service, but will

Contact Info

Pharmacy Services (334) 242‐5050

Kelli Littlejohn Newman, Pharm DDirector, Clinical Services and Support

Alabama Medicaid Agency(334) 353‐4525

[email protected]

www.medicaid.alabama.gov