Munich Airport International Business Munich Airport Company Profile
Munich AirportA World Leading International Hub
© 2016 Flughafen München GmbH2
Consistently chosen as No.1 in Europe and one of the bestAirports worldwide.
Full service Operator – all airportservices in-house.
60 years of experience and expertise of successful airportmanagement.
Strong focus on operational efficiency, quality improvementand cost reduction.
One of the most profitable airportcompanies worldwide.
Leading European Airport in non-aviation revenue generation.
Airport of choice for 97 airlinesserving 247 destinations in 70 countries.
First 5-star Airport in Europe
Flughafen München GmbH (FMG)Company Presentation
• Flughafen München GmbH is the operating company of Munich Airport and a 100% public entity owned by the German government.
• FMG is a full service operator, all airport related business is managed by FMG and its subsidiaries.
© 2016 Flughafen München GmbH3
The Free State of Bavaria
Federal Republic of Germany
City of Munich
Shareholder Structure
23%
26%
51%
Flughafen München GmbH – OrganisationClear Separation Between Strategic, Operational & Support Units
© 2016 Flughafen München GmbH4
Business DivisionsCentral Divisions Support DivisionsFinance and Controlling
Corporate Development
Human Resources
Legal Affairs and Compliance
Corporate Communications
Administrative Departments
Corporate Services
IT
Security
Engineering and Facilities
Government Relations and Policy Consulting
Regional Liaison Officer
Assistant to Board of Management
International BusinessQuality- and Project Management
Investment ManagementReal Estate
Aviation
Commercial Activities
Subsidiaries
Aero Ground Ground Handling CompanyAerogateCargogateeurotradeAllrestoInfoGateCAPFMVMAIB
Terminal 2FMBau
Handling Agent Passage, Operations, Lost & Found, TicketingHandling Agent – Air Cargo, Warehousing & Document HandlingTrading Company – operation of retail and duty free shopCompany for Hotel & F&BMultifunctional Information & Guidance SystemAirport Security & other ServicesAssurance CompanyCompany for Shareholdings
Terminal 2 Operating CompanyPlanning & Construction Company
MediCare 51 %Airport Medical Clinic
EFM 49 %Aircraft De-Icing & Push-Back Services
100 %
60 %
FMG Group
Flughafen München GmbH – Financial Key FiguresOperated to Maximize Efficiency & Profitability
€ million 2015 2014 2013 2012 2011
Group sales 1,250 1,200 1,184.4 1,186.8 1,134.7
PAX p.a. 41.0 39.7 38.7 38.4 37.8EBITDA * 490 475 467.7 513.7 483.1
EBITDA/PAX (€/PAX) * 11.9 12 12.1 13.4 12.8
EBITDA margin * 39 % 40 % 39.5 % 43.3 % 42.6 %
EAT (Net profit) * 135 100 98.6 95.3 60.9
© 2016 Flughafen München GmbH5
Non-Aviation48%
Turnover/ revenues **
Total 1,250 million €Source: Annual Press Conference 2016
** Aviation revenues regarding to air traffic and ground handling, non-Aviation e.g. from rental income and advertising
* Net profit figures 2011, adjusted, excl. one-off items (provisions)
Aviation52%
Profitability
© 2016 Flughafen München GmbH6
Munich Airport at a Glance
Financials 2015• Total turnover: 1,250 million €• Aviation: 52% - Non-Aviation: 48%• EAT: 135 million €
Traffic 2015• 41 million passengers• 338,000 tons of cargo freight• 380,000 ATM
Infrastructure• Located 28.5 km out of Munich City Centre• 2 Passenger Terminals and Midfield Terminal with a total
capacity of 56 Mio. Pax p.a. and an area of 594,400 m2 • Cargo terminal and Aircraft Maintenance Area• 2 parallel & independent 4,000 m x 60 m runways
Commercial Activities, Advertising and Events• 154 shops and 48 restaurants; 4 Conference Centers• Two hotels (5* Hilton and 3* Novotel)• Extraordinary events (surfing, airport polo, christmas
market, company presentations)
Designed for Efficiency & Future Growth
© 2016 Flughafen München GmbH7
Area West –Urban Concept
Hangars/Cargo
Planned 3rd Runway
Pax Apron
Satellit „A“Satellite „B“
GAT incl. Apron and Fire Station
Office District „Airsite North“
Office District „Airsite South“
ULD Storage
Expansion Terminal 1
Office District „Airsite West“
Expansion Cargo Terminal
Expansion Perishable Center
Additional HangarForwarder Building
Expansion Fuel Farm
Parking Center„West“
Power Plant
Designed for long-term future growth in each main operational and technical area – ensuring the Balance of Capacity.
Terminal InfrastructureO&D Traffic (T1) Versus Hub Traffic (T2)
© 2016 Flughafen München GmbH8
Terminal 1Capacity for 20 million paxMinimum connecting time 35 minCheck-In counters 203Self-operating machines 34Gates 90Contact stands 19Remote stands 41
Terminal 2Capacity for 25 million paxMinimum connecting time 30 minCheck-In counters 123Self-operating machines 39Gates 112Contact stands 24Remote stands 51
Designed toserve different operational concepts: O&D vs. Hub Operations
Satellite TerminalCapacity for pax11 million (1st phase)Gates 52Contact stands 27 - 43
Terminal LayoutTerminal 1
• Modular concept (Modules A to D)
• Limited retail spaces
• Short walking distances, designed for O&D traffic
© 2016 Flughafen München GmbH9
Shops
Restaurants
Lounges/ Services
Terminal LayoutMunich Airport Center (MAC)
• Europes largest covered plaza
• Connecting Terminal 1 and Terminal 2
• Traffic per day (average): 70.000 people
• Intermodular hub (Train station, taxi, bus, rental car)
• Retail, advertising and event area
• Attraction for passengers and visitors
• Offices, Medical Center, conference center and promotion areas
© 2016 Flughafen München GmbH10
Shops
Restaurants
Lounges/ Services
Terminal LayoutTerminal 2 (Main Terminal & Satellite Terminal)
Main Terminal
• Opened in 2003
• Designed for efficient transferoperations (hub traffic)
• Exclusively used by Lufthansa and Star Alliance Partners
• Retail and F&B „Market place“
• Centralized concept for check-in, security, immigration and baggage reclaim
© 2016 Flughafen München GmbH12
Gates H, level 05
Gates G, level 04
Level 03
Shops
Restaurants
Lounges/ Services
Terminal LayoutTerminal 2 (Main Terminal & Satellite Terminal)
Satellite Terminal
• 7000sqm midfield terminal opened in April 2016
• Connected to Terminal 2 by underground trains in a 400m tunnel
• 15 shops, 7 restaurants and cafés, 3 duty freeareas
• Retail mix of regional and international brands
• Digital advertising space
• Central marketplace around the apron controltower building
• Environmentally friendly and sustainablearchitecture: innovative technology and modern materials
© 2016 Flughafen München GmbH13
Shops
Restaurants
Lounges/ Services
Gates L, level 05
Gates K, level 04
No. 7 in Europe in Terms of Passengers 2015
© 2016 Flughafen München GmbH15
Top 10 Airports in Europe 2015 – Passengers(in Mio.):
39,7
40,3
40,2
41,0
46,8
58,3
61,0
61,3
65,8
75,0
BCN
LGW
FCO
MUC
MAD
AMS
FRA
IST
CDG
LHR
Sou
rce:
Airp
orts
Cou
ncil
Inte
rnat
iona
l
Destinations with Regular Service in 2015
© 2016 Flughafen München GmbH16
Airlines, Countries and Destinations 2015
Countries
Destinations
Airlines
70
97
Europe Non-EU
33
Africa
16
America
27
247
Asia
26
Europe EU
129
Domestic
16
12,014,9
23,1
28,6
34,7
39,741,0
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
Passenger Traffic in mio.
Annual Traffic Numbers
Steady and continous growth since opening of the airport in 1992.
© 2016 Flughafen München GmbH17
57 65 72 71 83104 104
123 133 135166 156
177
209232
258 257229
290303
287 285305
338
30 31 36 35 28 23 23 23 23 22 22 21 15 14 15 18 13 12 17 18 18 18 19
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
Air Freight and Air Mail in 1000 tons
192214
319
399432
390 377 380
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
ATMs in 1000
60,0
60,0
50,0
45,0
45,0
45,0
45,0
45,0
45,0
30,0
0 10 20 30 40 50 60 70
Istanbul-IST
Paris-CDG
Amsterdam-AMS
London-LHR
Barcelona-BCN
London-LGW
Rome-FCO
Madrid-MAD
Frankfurt-FRA
Munich-MUC
© 2016 Flughafen München GmbH18
Minimum Connecting Time MCT in min.
A clear and efficient design of facilities, processes and systems allow passengers to experience the besttransfer product worldwide.
Munich Airport – The perfect transfer experienceUnmatched Minimum Connecting Time
Source: OAG travel planner, April 2015; shortest MCT (international to international)
30 minutes minimum connecting timein Terminal 2
Efficient transfer processes for passengers & baggage
Efficiency
Integrated Ground Services – Aeroground, Aerogate, Cargogate
A full range of services according to IATA AHM 810 enables us to operate as a one-stop shop tailored to theindividual needs, desires and quality expectations of the customers. The cooperative interrelationship betweenramp services, passenger handling and cargo handling along with FMG is indicative of company-wideteamwork.
© 2016 Flughafen München GmbH19
The three affiliated companies, AeroGround, aerogateand Cargogate, comprise a ground handling groupwhose strength takes the form of tightly coordinatedhandling processes and the delivery of a full range ofservices.
Our professional ground handling team ensures a smooth take-off for everyone at Munich Airport.
Where Quality and Perfection meet Efficiency
© 2016 Flughafen München GmbH20
12xEurope’s Best Airport1st place: 2005, 2006, 2007, 2008, 2010,
2011, 2014, 2015, 20162nd place:2009, 2012, 2013
5xAirport Marketing Award
1st place: 2005, 20132nd place:2009, 2010, 2015
1st place: 2014 2nd place 2015
2xWorld‘s mostpunctual Airport
Europe‘s first 5 Star AirportOne of the five 5 Star Airports worldwide
1xBest Airport in theworld
1 xWorld‘s most popularAirport1st place: 20161st place: 2015
Service Quality
Munich Airport - The Award-Winning Airport
© 2016 Flughafen München GmbH21
World‘s Best Airports serving 40-50 millionPassengers2nd place winner
The World‘s Best Airport3rd place winner
The Best Airport in Europe1st place winner
World‘s Best Airport Terminal5th place winner
The World‘s Best Airports for LeisureAmenities3rd place winner
World‘s Best Airport VIP Terminals2nd place winner
The World‘s Best Airport Hotel4th place winner
VIP Services at Munich Airport - The VIP Wing
A luxurious VIP landscape has been designed where international ambience blends with the Bavarian traditionof warm hospitality and relaxation. A symbiosis of a spacious area and excellent service beyond comparison.
© 2016 Flughafen München GmbH22
Non-Aviation Business and Commercial ActivitiesCore Activities Responsible for 50% of FMG’s Revenues
Full scale airport commercial management and operation with integrated approach ensures high profitability and flexibility
© 2016 Flughafen München GmbH23
Real Estate Management and Development
Commercial Activities Retail / F&B / HotelManagement & Operations
Management of the Real Estate Life Cycle - Planning,
Development, Construction and Management
Professional Management within all departments throughout the
Airport campus
Marketing Activities / Event Management directed to create
traffic and increase sales
Operation of Retail and F&B units by Munich Airports 75%
subsidiaries Allresto and Eurotrade
Real Estate Management & Development
Development of Munich Airport City
© 2016 Flughafen München GmbH24
Real Estate Development
• Project Management• Project Development
Real Estate Portfolio Management
• Terminals and aviation-affiliated Buildings
• Commercial buildings • Industrial Estate • Real Estate Properties
Real Estate Marketing and Sales
• Vendor relations• Rent• Sales• Concessions
Infrastructure and Construction
• Engineering and Construction Management
• Landscaping• Infrastructure• Building Technology• Documentation/CAD
Commercial Activities
© 2016 Flughafen München GmbH25
• 35.700 parking spaces at the airport
• Taxi, car rental, airport shuttle, carsharing
• Product Differentiation: Business Parking, Security Parking, Women’s Parking, XXL parking, Valet parking,
• Shopping, maintenance and car wash service
• Management of > 200 retail units with 37.000 sqm(7.000 sqm added in 2016 in T2 satellite)
• Development of retail strategy, brand mix, tenant acquisition, contract management etc.
• Marketing activities to create traffic and increase sales
Creation of Airport Shopping Atmosphere with Bavarian Spirit and Focus on Premium Brands
High quality, full-service Parking within the Airport
Parking Management and Services Center Management
Commercial Activities
• Digital Media (Airport TV, Meta Twist Tower; Digital Screens, Media Concept Satellite )
• Events (Surf & Style, Airport Polo, Winter Market)
• Standardised Media (CLP, Light Boxes)
• Brand Performances (Car Promotions, Special Installations)
• MAC Forum (10,000sqm) as extraordinary place for installations, staging and performances
© 2016 Flughafen München GmbH26
Surprising passengers and visitors by creating extraordinary events – the „WOW – Effect“
Advertising, Events, Media & Marketing
Retail / F&B / Hotel Managed by FMG - a Unique Approach100% of FMG’s Subsidiaries Manage 75% of All Units
© 2016 Flughafen München GmbH27
• Operation of 70 retail shops (70% of total)• Turnover 2014: 197.4 Million Euro, • 1.153 employees
11
• Operation of 36 F&B outlets (70% of total)• Turnover 2014: 102 Million Euro• 675 employees
Eurotrade GmbH Allresto GmbH
Travel Needs13 stores, more than 3,000 products, events (autograph sessions, literary readings)
Fashion20 stores, Luxury Brands
Jewelry & watches10 stores, Multibrand stores with various brands, Mono and Duo Brand Stores (f.ex. Rolex)
Full Service Restaurants8 restaurants & the only airport brewery worldwide
Hotel Hilton Munich Airport (5-star)389 rooms (to be extended: +160 rooms), operated under management contract by Hilton
Staff Catering5 staff cafeterias, located in various areas of the airport, serving the more than 8,000 employees
Conference Center, Catering, Events30 Conference Rooms, serving various events on and off-campus with high quality F&B
Duty Free18 stores in MUC and one store in FDH, aprox. 4,300 sqm, 500 brands & 17,000 products
Food & Beverage22 bars and cafés and VIP Lounge, various cuisines
Operational Models: Licensing, Franchising, Cooperation, Development of own brands