2015 User Conference Getting the Most out of OP April 23 & 25, 2015 Presented by: Rena Lekfowitz PA-C Director of Training EHR Session.

2015 User Conference

Getting the Most out of OP April 23 & 25, 2015

Presented by:

Rena Lekfowitz PA-CDirector of Training

EHR Session

2015 Office Practicum User Conference

End Goal:

Practice Transformation!

2015 Office Practicum User Conference

Agenda:

▪ Identify Hybrid Workflows▪ Identify features you have not yet

implemented▪ Identify obstacles to going 100%

electronic▪ Share strategies for implementing

electronic workflows

2015 Office Practicum User Conference

Advantages of Going 100% Electronic

▪ Improve efficiencies▪ Reduce opportunities for medical

errors→ all patient data in one place

2015 Office Practicum User Conference

Discussion:

What are other Benefits?

2015 Office Practicum User Conference

Envision 100% Electronic Workflow

2015 Office Practicum User Conference

Features to get you there...

2015 Office Practicum User Conference

Let’s Start with an Analysis

Maybe we won’t go there….

2015 Office Practicum User Conference

Instead Let’s Try a SWOT Analysis:

2015 Office Practicum User Conference

Hands On:

▪ Complete your SWOT Worksheet independently (10min)

▪ Then meet with your group and develop strategies for electronic workflows (10 min)

▪ Write ideas on Flip Chart▪ Come together to share

2015 Office Practicum User Conference

Group Discussion:

2015 Office Practicum User Conference

Group Discussion:

➔ Is there a kiosk in the waiting room➔ How far do staff have to go to enter

data➔ Providers: computer in room or laptop ➔ Do all staff who input data have a

device➔ Is it the right device for the task➔ Are all staff and providers comfortable

with their device

Do your current devices and location of devices help or hinder your workflow?

2015 Office Practicum User Conference

Group Discussion:

Where’s the paper and why?➔ Consents➔ Referrals➔ Messaging➔ Superbills➔ Post its➔ Appt Confirmations➔ Recalls

Front Desk:

Do you recognize this computer?

2015 Office Practicum User Conference

Group Discussion:

Where’s the paper?➔ Recording on vitals/vaccines/lab results

on paper and then entering in OP?➔ Clipboards in the office➔ Consider Vital Machine integrated with

OP*

Clinical Staff:

*Welch Allyn Spots Vital LXi

2015 Office Practicum User Conference

Group Discussion:

➔ Tasks to communicate➔ Computer in the room➔ Labs and Specialist letters reviewed on

paper➔ Not comfortable charting in computer➔ Templates not customized for your

workflow➔ Med Import Hx➔ Med Reconciliation➔ Med favorites set up➔ Pharmacies favorites set up

Providers:

2015 Office Practicum User Conference

And Most Importantly...

How does your practice approach change?

2015 Office Practicum User Conference

How will you Adapt….

Ongoing Implementation Team for CQI➔Periodic Practice Assessment➔Plan for new feature implementation➔Sets Timelines and Milestones➔Super Users for each department

2015 Office Practicum User Conference

How will you Adapt….

➔Internal training for new staff and providers➔Ongoing training for staff and providers◆ Prepare for updates:

● Time for review of videos● Discuss implications for practice● Adjust workflows

➔Formal practice wide communication channels➔Consider surveying your patients for input and ideas

2015 Office Practicum User Conference

Group Discussion:

Strategies for Next Steps:

2015 Office Practicum User Conference

Take the Challenge:

➔ Designate your Ongoing Implementation Team

➔ Designate your Super Users➔ Define a minimum of 1 new feature you will

implement with Go-Live date➔ Redesign a minimum of 1 workflow to go

electronic with Go-Live date➔ Share your successes on the listserv

2015 Office Practicum User Conference

2015 Office Practicum User Conference

2015 Office Practicum User Conference

We want your feedback!