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2015 Station Profile Survey Preliminary Results BART Board Workshop 2016 February 25, 2016
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2015 Station Profile Survey Preliminary Results - bart.gov 2016 Wksp 4.D... · 2015 Station Profile Survey Preliminary Results BART Board Workshop 2016 February 25, 2016

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Page 1: 2015 Station Profile Survey Preliminary Results - bart.gov 2016 Wksp 4.D... · 2015 Station Profile Survey Preliminary Results BART Board Workshop 2016 February 25, 2016

2015 Station Profile Survey Preliminary Results

BART Board Workshop 2016

February 25, 2016

Page 2: 2015 Station Profile Survey Preliminary Results - bart.gov 2016 Wksp 4.D... · 2015 Station Profile Survey Preliminary Results BART Board Workshop 2016 February 25, 2016

BART Board Workshop 2016

Background • Large scale survey to gather data on trip origins and destinations,

station access and egress modes, and rider profile including demographics

− Information is used for modeling, access planning, regulatory compliance, etc.

− 14th such survey; last conducted in 2008

• 2015 survey conducted in partnership with MTC − Goal: create greater uniformity in survey data for the region

− Contract managed by MTC

− Cost sharing: 65% MTC; 35% BART

• Motion authorizing funding agreement with MTC approved by Board in Aug. 2014

BART Marketing and Research Department 1

PRELIMINARY RESULTS

Page 3: 2015 Station Profile Survey Preliminary Results - bart.gov 2016 Wksp 4.D... · 2015 Station Profile Survey Preliminary Results BART Board Workshop 2016 February 25, 2016

BART Board Workshop 2016

Methodology • Interviewer-administered tablet computer survey

− Benefits include high response rates (74-91%), high geocoding rates (99.9%), and the ability for interviewers to clarify questions and responses

− While more expensive than paper questionnaires, cost to BART was comparable due to cost sharing agreement with MTC

− Survey conducted Feb. 17 – May 29, 2015; Mon – Fri, 4 a.m. – midnight* Customers intercepted on platforms using random selection Total of 43,989 weekday interviews completed

• Prior Station Profile surveys: paper questionnaires distributed in stations

• Data weighting − Systemwide results weighted by entry/exit station pairs and time period − Station-level results weighted by entry station and time period

BART Marketing and Research Department 2

*Limited weekend surveying also conducted; will be analyzed and reported separately

PRELIMINARY RESULTS

Page 4: 2015 Station Profile Survey Preliminary Results - bart.gov 2016 Wksp 4.D... · 2015 Station Profile Survey Preliminary Results BART Board Workshop 2016 February 25, 2016

BART Board Workshop 2016

Context • Changes in BART system (spring 2008 – spring 2015) include:

− Two new stations: West Dublin/Pleasanton (February 2011) and Oakland International Airport (November 2014)

− Average weekday ridership up 19% between the two survey periods (+69,300 trips/day)

− Introduction of demand-based parking fee increases

− Fewer restrictions on bicycles onboard during commute hours; increased bicycle parking

− Implementation of Clipper and rapid growth in use

BART Marketing and Research Department 3

PRELIMINARY RESULTS

Page 5: 2015 Station Profile Survey Preliminary Results - bart.gov 2016 Wksp 4.D... · 2015 Station Profile Survey Preliminary Results BART Board Workshop 2016 February 25, 2016

BART Board Workshop 2016

Origin Type 46%

36%

2% 5%

1% 2% 3% 5%

46%

35%

5% 5% 2% 2% 1%

5%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Home Workplace Social/rec* School^ Airplane trip PersonalErrands

Work-related Other

2008

2015

BART Marketing and Research Department 4

Q: Where are you coming from (the starting place for this one-way trip)? Base: weekday trips PRELIMINARY RESULTS *”Social/recreational” category added for 2015 survey; comparable 2008 categories were combined. ^2015 categories included in “School:” college student, K-12 student, school-related activity

Page 6: 2015 Station Profile Survey Preliminary Results - bart.gov 2016 Wksp 4.D... · 2015 Station Profile Survey Preliminary Results BART Board Workshop 2016 February 25, 2016

BART Board Workshop 2016

Home-based Origin Cities

BART Marketing and Research Department 5

City % City %

San Francisco 21% Castro Valley 1%

Oakland 18% Antioch 1%

Berkeley 6% Lafayette 1%

Daly City 4% Pleasant Hill 1%

San Leandro 4% San Bruno 1%

Hayward 4% San Ramon 1%

Walnut Creek 3% Orinda 1%

Concord 3% San Lorenzo 1%

Fremont 3% Danville 1%

Richmond 3% Pacifica 1%

El Cerrito 3% Livermore 1%

South San Francisco 2% Millbrae 1%

Pittsburg 1% San Mateo 1%

Union City 1% Martinez 1%

Dublin 1% San Pablo 1%

Pleasanton 1% Other (less than 1% each) 8%

Alameda 1% TOTAL 100%

Base: weekday trips with home origins PRELIMINARY RESULTS

Page 7: 2015 Station Profile Survey Preliminary Results - bart.gov 2016 Wksp 4.D... · 2015 Station Profile Survey Preliminary Results BART Board Workshop 2016 February 25, 2016

BART Board Workshop 2016

Top Home-based Ridership Changes: Spring 2008 - 2015

BART Marketing and Research Department 6

Station Change in Home-Based Entries

% Chg

West Dublin/Pleasanton 2,712 NA

19th St. Oakland 2,126 86%

Millbrae 1,834 62%

Coliseum 1,670 65%

West Oakland 1,631 39%

Fruitvale 1,490 27%

Fremont 1,284 24%

Lake Merritt 1,268 42%

MacArthur 1,261 29%

Pittsburg/Bay Point 1,191 25% PRELIMINARY RESULTS

Page 8: 2015 Station Profile Survey Preliminary Results - bart.gov 2016 Wksp 4.D... · 2015 Station Profile Survey Preliminary Results BART Board Workshop 2016 February 25, 2016

BART Board Workshop 2016

Access from Home to BART

31%

4%

11%

39%

15%

37%

6%

19%

29%

8%

0%5%

10%15%20%25%30%35%40%45%

Walk Bicycle Dropoff/taxi/other

Drive and park* Bus/transit

20082015

BART Marketing and Research Department 7

*Includes motorcycle/motorized scooter and carpool

Q: How did you get from (origin trip purpose) to the (entry station) for this trip? Base: weekday trips with home origins PRELIMINARY RESULTS

• With BART’s parking supply approximately flat since 2008, ridership growth has been accommodated by walking, cycling or getting dropped off at stations. Fewer are driving or taking transit.

Page 9: 2015 Station Profile Survey Preliminary Results - bart.gov 2016 Wksp 4.D... · 2015 Station Profile Survey Preliminary Results BART Board Workshop 2016 February 25, 2016

Walk Home to BART

BART Marketing and Research Department 8

Top 10 Stations % Walk

1 24th St. Mission 79% 2 16th St. Mission 76% 3 Downtown Berkeley 74% 4 12th St. Oakland City Center 61% 5 Civic Center/UN Plaza 60% 6 19th St. Oakland 60% 7 Ashby 59% 8 Powell St. 58% 9 Balboa Park 56%

10 Montgomery St. 49%

Base: weekday trips with home origins PRELIMINARY RESULTS

Page 10: 2015 Station Profile Survey Preliminary Results - bart.gov 2016 Wksp 4.D... · 2015 Station Profile Survey Preliminary Results BART Board Workshop 2016 February 25, 2016

Bicycle Home to BART

BART Marketing and Research Department 9

Top 10 Stations % Bicycle

1 Lake Merritt 15% 2 19th St. Oakland 14% 3 MacArthur 14% 4 West Oakland 12% 5 North Berkeley 12% 6 Ashby 11% 7 Fruitvale 11% 8 16th St. Mission 10% 9 San Leandro 9%

10 Castro Valley 9%

Base: weekday trips with home origins PRELIMINARY RESULTS

Page 11: 2015 Station Profile Survey Preliminary Results - bart.gov 2016 Wksp 4.D... · 2015 Station Profile Survey Preliminary Results BART Board Workshop 2016 February 25, 2016

Drop off/taxi/other Home to BART

BART Marketing and Research Department 10

Top 10 Stations % Drop off/ taxi/other

1 Fremont 33% 2 Pittsburg/Bay Point 31% 3 Dublin/Pleasanton 30% 4 Coliseum 29% 5 Walnut Creek 28% 6 Bay Fair 28% 7 Lafayette 26% 8 Daly City 26% 9 Glen Park 26%

10 El Cerrito del Norte 26%

Base: weekday trips with home origins PRELIMINARY RESULTS

Page 12: 2015 Station Profile Survey Preliminary Results - bart.gov 2016 Wksp 4.D... · 2015 Station Profile Survey Preliminary Results BART Board Workshop 2016 February 25, 2016

Drive and Park Home to BART

BART Marketing and Research Department 11

Base: weekday trips with home origins PRELIMINARY RESULTS

Top 10 Stations % Drive and

park* 1 North Concord/Martinez 70% 2 West Dublin/Pleasanton 60% 3 Orinda 54% 4 Dublin/Pleasanton 52% 5 Walnut Creek 51% 6 Concord 48% 7 Millbrae 48% 8 South Hayward 47% 9 Lafayette 45%

10 Fremont 44%

*Includes motorcycle/motorized scooter and carpool

Page 13: 2015 Station Profile Survey Preliminary Results - bart.gov 2016 Wksp 4.D... · 2015 Station Profile Survey Preliminary Results BART Board Workshop 2016 February 25, 2016

Bus/transit Home to BART

BART Marketing and Research Department 12

Base: weekday trips with home origins PRELIMINARY RESULTS

Top 10 Stations % Bus/ transit

1 Embarcadero 28% 2 Powell St. 21% 3 Montgomery St. 21% 4 Civic Center/UN Plaza 20% 5 Daly City 16% 6 Glen Park 16% 7 Millbrae 16% 8 12th St. Oakland City Center 15% 9 El Cerrito del Norte 13%

10 Balboa Park 13%

Page 14: 2015 Station Profile Survey Preliminary Results - bart.gov 2016 Wksp 4.D... · 2015 Station Profile Survey Preliminary Results BART Board Workshop 2016 February 25, 2016

BART Board Workshop 2016

Access from Non-home Origin to BART

72%

2% 5% 3%

18%

79%

4% 8%

1%

9%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

Walk Bicycle Drop off/taxi/other Drive and park* Bus/transit

2008

2015

BART Marketing and Research Department 13

Q: How did you get from (origin trip purpose) to the (entry station) for this trip? Base: weekday trips with non-home origins PRELIMINARY RESULTS *Includes motorcycle/motorized scooter and carpooled

Page 15: 2015 Station Profile Survey Preliminary Results - bart.gov 2016 Wksp 4.D... · 2015 Station Profile Survey Preliminary Results BART Board Workshop 2016 February 25, 2016

Results

Home origins

BART Marketing and Research Department 14

24th St. Mission Station: Home Locations of BART Riders by Mode Base: weekday trips with home origins PRELIMINARY RESULTS

Page 16: 2015 Station Profile Survey Preliminary Results - bart.gov 2016 Wksp 4.D... · 2015 Station Profile Survey Preliminary Results BART Board Workshop 2016 February 25, 2016

Results

Home origins

BART Marketing and Research Department 15

Pittsburg / Bay Point Station: Home Locations of BART Riders by Mode Base: weekday trips with home origins PRELIMINARY RESULTS

Page 17: 2015 Station Profile Survey Preliminary Results - bart.gov 2016 Wksp 4.D... · 2015 Station Profile Survey Preliminary Results BART Board Workshop 2016 February 25, 2016

BART Board Workshop 2016

Median Distances from Home

BART Marketing and Research Department 16

Base: weekday trips with home origins PRELIMINARY RESULTS

Systemwide Median Distance from Home All Modes 1.2 miles

Walk 0.6 miles

Bicycle 1.0 miles

Drop off/taxi/other 1.8 miles

Drive and park* 2.7 miles

Bus/transit 2.2 miles

*Includes motorcycle/motorized scooter and carpool

Stations with longest median distances from home (all modes) − North Concord/Martinez (6.7 miles) − Pittsburg/Bay Point (4.6 miles) − Millbrae (4.6 miles)

Stations with shortest median distances from home (all modes) − 24th St. Mission (0.5 miles) − 16th St. Mission (0.5 miles) − 12th St. Oakland City Center (0.6 miles)

Page 18: 2015 Station Profile Survey Preliminary Results - bart.gov 2016 Wksp 4.D... · 2015 Station Profile Survey Preliminary Results BART Board Workshop 2016 February 25, 2016

BART Board Workshop 2016

BART Customer Demographics

48%

24%

14% 10%

<1% 3%

44%

23% 18%

12%

<1% 4%

0%

10%

20%

30%

40%

50%

White Asian/PacificIslander

Hispanic (anyrace)

Black/AfricanAmerican

AmericanIndian/Alaska

Native

Other, incl. 2+races

2008

2015

BART Marketing and Research Department 17

Base: weekday trips PRELIMINARY RESULTS

Page 19: 2015 Station Profile Survey Preliminary Results - bart.gov 2016 Wksp 4.D... · 2015 Station Profile Survey Preliminary Results BART Board Workshop 2016 February 25, 2016

BART Board Workshop 2016

Next Steps

BART Marketing and Research Department 18

• Sortable Excel files and station level maps will be available on bart.gov next month

• Per MTC’s schedule, project to be completed by end of June, including final report with:

− Data by time period

− Data by entry station

− Two-pagers for each station with rider characteristics and maps of home origins

− Regional maps

• BART/MTC assessment of methodology and lessons learned in FY17

• Future Station Profile surveys – joint effort as described in amendment to MTC Resolution 3866:

− “Transit agencies will participate in the (the joint) Survey Program when collecting information on transit passenger demographics AND travel patterns together.”

PRELIMINARY RESULTS