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Would your business benefit from a mobile strategy?
36

2015 Inspire Tour: Would your business benefit from a mobile strategy?

Aug 05, 2015

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Jeremy Ploessel
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Page 1: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

Would your business benefit from a mobile strategy?

Page 2: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

#InspireTour

Why Mobile?

Page 3: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

#InspireTour

It’s a mobile world…

0 500 1000 1500 2000 2500

3

Desktop computers

Tablets

Mobile phones

2017

2014

‐10%

+76%

+10%

million units

“70% of business decision makers are looking to leverage mobile technology to make their workforce more productive, more  predictable, and their business leaner and more profitable.”(Gartner – 2013)

Page 4: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

#InspireTour

People love mobile and it’s not expected to slow down

2013 2015 2017

At the end of 2013, there were more mobile devices on Earth than people.

Mobile apps will out number PC apps  Devices used in business

Will be a tablet

Mobile devices open 48% of email

1 in 3 Millennials would prioritize 

social media freedom device flexibility and mobility 

over salary when accepting a job

Tablets and smartphones  account 

for 87%of Internet connected devices sold

Apple sold 5 million iPhone 5S in the first 24 hours

98Billion apps downloaded Expected tablet shipments 

350 Million units

to1/5

Page 5: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

#InspireTour

…mobile technology enables your reps to sell more…

??%more quota achievement with mobile capabilities1

Source: Aberdeen Group, Sales Mobility, 2012

Page 6: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

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…mobile technology enables your reps to sell more…

43%more quota achievement with mobile capabilities1

Source: Aberdeen Group, Sales Mobility, 2012

Page 7: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

#InspireTour

…and improve employee responsiveness and issue resolution.

7

76%

59%

47%

46%

43%

Increased employee responsiveness and decision making speed

Faster internal issue resolution

Increased worker productivity

Faster customer issue resolution

Improved customer satisfaction

Typical benefits resulting from deploying mobility solutions(Forrester Research – 2012)

Page 8: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

#InspireTour

Mobile is everywhere

• 4 billion people worldwide own a mobile device

• How many people worldwide own a toothbrush?

Page 9: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

#InspireTour

Mobile is everywhere

• 4 billion people worldwide own a mobile device

• 3.5 billion people worldwide own a toothbrush

Page 10: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

#InspireTour

In 5 years, 46% of the workforce will be

Millennials

Page 11: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

#InspireTour

Why are we here?Mobile can help your business

Quickly & securely share files, pictures, videos..

Automate Time Entry

Enable your reps to close more and larger deals

Page 12: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

#InspireTour

Mobile CRM

Page 13: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

#InspireTour

Web and mobility help you close more and larger deals

Hot lead from website just appeared!  Prep for next customer meeting

Sage CRM

Sage CRM

Page 14: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

#InspireTour

Web and mobility help you close more and larger deals

Build bigger orderImpress customerAutomatically place order in Sage ERP

Sage Mobile Sales

After closing the KIT deal who do I contact next?

Sage CRM

Our rep is now ready to visit customer and close the deal

Page 15: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

#InspireTour

See how your reps are performing against their forecast.

Who is closing the most deals and who needs help?

Page 16: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

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Mobile Sales

Page 17: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

#InspireTour

Sage Mobile SalesClose business

17

Place quotes and orders, take payment, and invoice using Sage Billing and Payment.

Page 18: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

#InspireTour

Sage Mobile SalesGive your salespeople the information they need

Access past quotes and orders, customer contact details, and sales history.

Page 19: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

#InspireTour

Sage Mobile SalesPresent a visual catalog

Use multiple images to bring your products to life and offer “add-on,” “accessory,” and “substitution” products.

Page 20: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

#InspireTour

Sage Mobile SalesClose business

Place quotes and orders, take payment, and invoice using Sage Billing and Payment.

Page 21: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

#InspireTour

Mobile Service

Page 22: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

#InspireTour

Sage Mobile ServiceConnect your services

11/10/2014

Analyst / Media Briefing - Sage Connected Services & Mobility© 2014 Sage. Proprietary and confidential.

22

* Source: Technology Services Industry Association (TSIA), 2012

more streamlined with mobile ticket processing*

Page 23: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

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Get more repeat business and referrals

Page 24: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

#InspireTour

24

View scheduleUpdate Work Order Get customer sign off

Page 25: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

#InspireTour

Sage Secure Files

Page 26: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

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Sage Secure Files Information sharing helps you get more done in less time

Quickly & securely share files, pictures, videos..

Page 27: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

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Sage Secure Files Keep your knowledge current

Quickly push files to your sales team

Push files to your CPA

CPA

Page 28: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

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Secure FilesCustomer Folders and Report DistributionIntegration with Sage ERP creates file template

Integration pushes invoices etc. to customer folder for anytime/anywhere access 

Report posted to folder notifies user

ERP pushes reports to folder

Page 29: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

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Secure FilesMobile Sales and Service

Service Rep uploads photos and signed work orders to customer’s Mobile Service folder

Sales Rep synchs signed orders, and invoices to customer’s Mobile Sales folder

Page 30: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

#InspireTour

Secure FilesAuto-copy System Backups and Security

Securely store copy of backup off‐premise

Quickly see who has access to which folders, or change access rights

Remove user, device and delete files from their device

Page 31: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

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Sage TimeTime Entry that works for you

Page 32: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

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Sage Time: Time Entry that works for you

Page 33: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

#InspireTour

“We spend 4 to 5 hours per pay period moving data from Excel into Sage Payroll”

Page 34: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

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Today Tomorrowvs.

Time clocks

Time sheets

Excel

Page 35: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

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What could cloud and mobile time mean for you?

Employers can see location of employees

Employees can be prompted to clock in/out based on their location

Page 36: 2015 Inspire Tour: Would your business benefit from a mobile strategy?

#InspireTour

Sage mobile solutions enable your success today and in the future

Get more done in less time by sharing files with internal and external users

Easily track time anytime anywhere and automatically update your payroll module

Close more & bigger deals while impressing customers

Empower your service technicians to deliver a great customer experience.