2015 Conference schedule.

Welcome | Take it all in

Conference Materials

La Quinta Resort & Club – Waldorf Astoria

IT & ENGINEERING SERVICES

CONFERENCE & TRADESHOW

2015IT & ENGINEERING STAFFING

CONFERENCE & TRADESHOW

elcome WConfer

aTTa| elcome ence MaterialsConfer

ake it all in

ence Materials

ake it all in

TSA_Conf15-OnsiteGuide-Cover-FRONT_Layout 1 10/28/15 9:43 AM Page 1

Small Enterprise:Amzur Technologies, Inc.CoSourcing Partners, LLCCynergies Solutions Group Mid-sized Enterprise:Adaptive Solutions GroupConsultNet, LLCESP ITGlobal Technical Talent, Inc.Intelliswift Software, Inc.iTech Solutions, Inc.LaSalle NetworkNextGen Global Resources, LLCOpTech, LLCSwoon Technology Resources, LLCTalon Professional Services, LLCTricom Technical ServicesWhitridge Associates, Inc. Large Enterprise:ALKUettain groupMastechMatlen Silver Group, Inc.TekPartnersRandstad TechnologiesRandstad EngineeringThe Computer Merchant, Ltd.

CONGRATULATIONS TO THE 2015 TECHSERVE ALLIANCE Excellence Awards Winners!

© 2015 TechServe Alliance. All Rights Reservedwww.techservealliance.org/excellence

201 Excellence Awards Submissions Open Summer 201

TSA_Conf15-OnsiteGuide-Cover-FRONT_Layout 1 10/28/15 9:43 AM Page 2

www.TechServeAlliance.org 1

Table of Contents

2015 TechServe Alliance Conference & Tradeshow Table of Contents

President’s Welcome 2

TechServe Alliance Officers & Staff 3

Conference Policies 4

Conference Sponsors 5

Keynote Speakers 6

IMPACT! Talks Speakers 8

Schedule At-a-Glance 9

Conference Area Map 11

Conference Schedule 12

Industry Roundtable Lunch Topics – Saturday 24

Speaker List 29

Exhibitor Map 45

Exhibitor & Sponsor List 46

2 TechServe Alliance � 1420 King Street, Suite 610, Alexandria, VA 22314 � (703) 838-2050

Steven Laine TechServe Alliance Board Member, Future State

As President of TechServe Alliance, it is my pleasure to welcome you to Palm Springs and the 2015 Conference & Tradeshow.

This location is a desert oasis in more ways than one. In addition to the wonderful desert scenery, the program we’ve put together is cutting edge—a fountain of knowledge designed to improve your bottom line.

Let me give you a quick rundown of what we have planned over the next couple of days, starting with our speakers:

�� The subject of “Moneyball,” Paul DePodesta, will speak about baseball and data-driven, decision making. I think we can draw some important lessons from how this new way of thinking transformed old-fashioned scouting—changing the very way many American industries do business.

�� Alan Beaulieu is not your typical economist. His perspective is always compelling and blended with a dose of humor.

�� Jack Daly is back again. Please take the time to hear Jack’s presentation. If for some reason you miss his presentation, I’m told Jack (along with many of our other presenters) also share insights while chatting in the hotel bar.

The sessions are split into four tracks: two Executive tracks, a Sales track and a Recruiting track. You probably know which ones are your favorites, but I encourage you try one outside of your wheelhouse.

If you’re a TechServe veteran like me, you know from experience that at conference, the networking is equally informative. Not only will you make friends, but this is a place to share industry experiences. These “stories” can help you accelerate changes in your business by validating the pursuit of worthwhile ideas and avoiding the less worthwhile ones.

And don’t forget the Exhibit Hall. Make sure to review the products and services of our sponsors and exhibitors, and consider how they can help you reach your business goals. I appreciate their support of this year’s conference and just how much they know about our industry.

Finally, remember to reach out to others who are at conference. The beauty of our community is our willingness to help each other. Please introduce yourself and feel free to ask questions.

On behalf of Mark Roberts, the superb staff at TechServe and my colleagues on the Board of Directors, welcome!

Steven Laine

President’s Welcome

We wanted this year’s conference to be as personal and relevant as possible—to truly make it YOUR conference. We wanted to know what’s on your mind, what topics were most critical to your business, and what topics or speakers you wanted. We asked, you answered and we listened. We are proud to have put together what we feel is our best conference lineup to date. The 2015 TechServe Alliance Conference & Tradeshow is a crowdsourced event—we couldn’t have done it without you!

Thank you for your continued input and participation. We will look to you again next year for ideas for YOUR 2016 Conference, located in beautiful Amelia Island, FL from November 3-5.

This Year, it is YOUR Conference


Chief Executive Officer Mark B. Roberts [email protected] ACCOUNTING/OFFICE MANAGEMENT

Manager of Finance & Administration Felicia Porter Jackson [email protected] MEMBERSHIP

Director of Membership Lori Fitzsimon [email protected] Director of Member Relations Julie Shehan [email protected] Senior Membership Development Executive Ron Bardach [email protected] Membership Assistant Christy Enyinnaya [email protected]

PROGRAMS, COMMUNICATIONS & PUBLIC POLICY

Chief Program Officer Susan Donohoe [email protected] Program Coordinator Jennifer Bragiel [email protected] Communications Coordinator Dustin Post [email protected] Government Affairs Representative Duane Thompson [email protected] TECHSERVE ALLIANCE SERVICES CORP.

Managing Director Ed Armstrong [email protected] Deputy Managing Director of Insurance Operations Don Beemer [email protected]

Account Executive Jill Norton [email protected] Account Executive Barbie Stayton [email protected]

TechServe Alliance Officers & Staff

2015-2016 TechServe Alliance Officers Chair Jim Carteris JD Strategies [email protected] President Steven Laine Future State [email protected]

Vice President/President-Elect Enoch Timothy Paladin Consulting, Inc. [email protected] Secretary/Treasurer Tom Nunn Tom Nunn Consulting, LLC [email protected]

2015 TechServe Alliance Staff


Attire Conference dress is business casual. Conference Mobile App The 2015 TechServe Alliance Conference & Tradeshow mobile app is free and available at the Apple App Store and Google Play Store. Simply search for “TechServe 2015” to download the app. Within this app find session descriptions, speaker bios and photos, exhibitor and sponsor listings, session evaluations, hotel maps, links to download session material and the ability to create a custom conference schedule. You are also able to print handouts from our conference web page: http://techservealliance.site-ym.com/?page=2015Handouts Charging Station A charging station for your mobile device will be available outside of the Flores Ballroom during the conference. Hold Harmless Clause The sponsoring organization and planners of this conference assume no responsibility or liability for the acts or omissions of any suppliers to this meeting, nor for the safety of any participant while attending the conference or in transit to or from the conference. The planners and sponsors reserve the right to cancel this conference. In the unlikely event the conference is cancelled, liability of the sponsoring organization and planners is limited to a refund of the registration fee. Attendees who purchase nonrefundable airline tickets do so at their own risk. Submission of your registration form and payment of your registration fees constitutes acknowledgement and acceptance of these terms. Speaker Clause The sponsoring organization and planners of this conference assume no responsibility for the comments expressed by any speaker; each speaker is solely responsible for his or her own

statements. Similarly, the sponsoring organization and planners disclaim any responsibility for written materials disseminated by any participant of the conference. Private Business/Social Function Policy Any group function or event held in conjunction with the TechServe Alliance Conference & Tradeshow must be approved in advance in writing by TechServe Alliance. No outside events or functions may be held during scheduled TechServe Alliance activities. Hospitality suites must also be approved in advance in writing by TechServe Alliance. TechServe Alliance reserves the right to prohibit any function or event it does not specifically authorize. Cell Phone Use and No Smoking Policy In consideration of all of our speakers and attendees, all cell phones, pagers, and similar devices must be muted or turned off during conference sessions. Smoking is prohibited in all rooms at La Quinta Resort & Club. Smoking is allowed in outdoor areas. Cigars are not allowed in Twenty6, Adobe Grill or the Plaza Area. ATM Locations There is an ATM conveniently located in the hotel’s lobby. Emergency Numbers The hotel has an emergency response team 24 hours a day. In the event of an emergency, calling the security emergency number 5150 will initiate the appropriate response. Boarding Pass Printing Boarding pass printing is in the Main Lobby for guests. Luggage Storage Luggage can be stored on an individual basis and handled by the bell team (bell desk is located outside of the Lobby on the Main Drive).

A TechServe Alliance Conference badge is required for admission to the educational sessions and functions associated with your registration package. Anyone attending a TechServe Alliance educational session or function must be registered and must, at all times, display the appropriate badge. There will be a $100 charge for lost badges.

Conference Policies


2015 TechServe Alliance Conference & Tradeshow Sponsors TechServe Alliance thanks the following companies for their generous support:

SPONSORS:

Conference Sponsors


Friday, November 13 - 8:30 AM – 10:00 AM

Paul DePodesta Subject of “Moneyball,” New York Mets VP of Player Development and Scouting, and Entrepreneur

“Moneyball” Behind the Scenes: The Data-Driven Path to Winning Hear the remarkable, true story behind best-selling book and major motion picture “Moneyball.” Learn about Paul’s pivotal role in transforming both the game and the business of baseball and how this revolutionary, data-driven management

approach can transform your business.

About Paul Paul DePodesta gained worldwide recognition as Assistant General Manager of the Oakland Athletics where he worked with GM, Billy Beane, bucking an ingrained system to transform the A’s from a team with six consecutive losing seasons into one of the winningest teams in baseball. Their unorthodox approach was the subject of the bestselling book “Moneyball” by Michael Lewis, which was later made into a major motion picture. Following his extraordinary success with the As, Paul became one of the youngest General Managers in Major League Baseball history. In his first season in LA, he led the Dodgers, who had not won a postseason game since 1988, to a Division Championship and a playoff victory. He is currently an executive with the New York Mets organization.

Friday, November 13 - 4:30 PM – 5:45 PM

Alan Beaulieu President, ITR Economics

Business Cycle Trends You Can Leverage in Pursuit of Profitability One of the country's most informed economists, Alan’s riveting and entertaining presentation on key U.S. and global economic trends that will impact your business will be eye-opening. Alan will share unique insights on how you can make the most of these trends in the coming years.

About Alan Alan Beaulieu has been providing workshops and economic analysis seminars in countries across the world to literally thousands of business owners and executives for the last 25 years. He is considered one of the country’s most informed economists. He is co-author of “Prosperity in the Age of Decline,” a powerful look at how to make the most of the U.S. and global trends over the next 20 years. Alan also co-authored “Make Your Move,” a practical and insightful guide on increasing profits through business cycle changes, and noted by one reviewer as “simple, yet awesome.” As the chief economist for numerous U.S. and European trade associations, it has been remarked that Alan’s “insight into our business, a track record of accurate forecasting, and unparalleled knowledge of global markets has earned him the respect and appreciation of key business leaders in our industry.”

Keynote Speakers

Sponsored by:

Sponsored by:


Saturday, November 14 - 4:00 PM – 5:15 PM

Jack Daly Speaker, Trainer, Coach and Author; Professional Sales Coach, Inc. The Keys to Hyper Sales Growth Robust top and bottom-line growth is easily within your reach if you deliver clear vision, understand the concept of leverage (generate more business with less work), and perform solid execution. Jack will explain how you can combine those three concepts to feed effective sales systems and processes, along with street-tested sales

techniques for an immediate profit punch.

About Jack Jack Daly is an experienced and inspirational sales trainer and sales coaching expert, who inspires audiences to take action in the areas of sales management, corporate culture, and sales training. He brings 30-plus years of field-proven experience, from a starting base with CPA firm Arthur Andersen, to the CEO level of several national companies. Jack is a proven CEO/Entrepreneur, having built six companies into national firms, two of which he has subsequently sold to the Wall Street firms of Solomon Brothers and First Boston.

Jack’s role as a sales trainer extraordinaire has helped craft “street-tested” sales methodologies that help create truly successful sales professionals and profitable companies. His sales trainer know-how has turned him into an accomplished sales coach authority and author of books including “Hyper Sales Growth,” an Amazon #1 Bestseller.

Keynote Speakers


Saturday, November 14 – 8:30 AM – 10:00 AM

IMPACT! Talks Jay Cohen CEO/President, Signature Consultants

Objective Decision Making: Analytics Preserves Culture

About Jay Over a 25-year period, Jay Cohen has been owner and operator of various businesses. Upon

graduation from Cornell, Jay completed his residency and fellowship at Jackson Memorial in Miami, Florida, and was selected as chief resident of internal medicine. He then completed his fellowship in gastroenterology. After leaving Jackson Memorial, Jay founded MSPB, a privately held medical group. While there, Jay was a practicing physician and managing partner of what became one of the largest privately owned medical groups in South Florida. After discovering that he really liked the business side of things, Jay decided to invest in his own staffing company, Signature Consultants.

Eric Gregg CEO, Inavero

Differentiating Your Brand in an Era of Transparency About Gregg Eric Gregg, founder of Inavero, brings his expertise in marketing and quantitative analysis to

top professional service organizations. Eric is also a professor of marketing, a published author in the field of marketing, client loyalty and employee satisfaction, as well as client and job candidate research and consulting.

Carol Schindler Trainer, Speaker, Director, Writer, Carol Schindler Consulting Your Brain, Your Body and Your Business: Trade Secrets from an Improviser About Carol Carol Schindler has been a creative director, writer, trainer, and speech coach for corporate

conferences for the past 25 years. She has worked in every area of the corporate world from pharmaceutical, high tech, service industries and financial institutions. Carol is a founding member of Chicago City Limits, an award winning improvisational group and the longest running comedy show in New York City. Her improvisational background and her corporate experience give her a perfect blend of big business and show business, allowing her to coach many corporate executives towards their best performance.

.

IMPACT! Talks Speakers

Sponsored by:


Thursday, November 12

8:00 AM - 9:00 AM Flores 6Certification Training Registration& Continental Breakfast

8:00 AM - 9:00 AM Flores 8Growing Firm Forum Registration& Continental Breakfast

9:00 AM - 4:00 PM Flores 8Growing Firm Forum(separate registration required)

9:00 AM - 4:00 PM Capra BallroomTechServe Alliance Board of Directors Meeting

9:00 AM - 4:00 PM Flores 6TechServe Alliance Certification Training

2:00 PM - 7:30 PM La CitaConference Registration

4:30 PM - 5:30 PM Fountain PatioFirst-Timer Reception

6:00 PM - 7:30 PM Main LawnGolden Age of Hollywood Welcome Reception

Friday, November 13

7:15 AM - 3:15 PM La Cita Conference Registration

7:30 AM - 4:00 PM Flores 1-5Exhibits Open

7:30 AM - 8:30 AM Flores 1-5Continental Breakfast with Exhibitors

8:30 AM Fiesta BallroomExcellence Awards Recognition: Large Enterprise

8:30 AM - 10:00 AM Fiesta BallroomKEYNOTE: ”Moneyball” Behind the Scenes: The Data-Driven Path to Winning - Paul DePodesta, Subject of “Moneyball,” New York Mets VP of PlayerDevelopment and Scouting, and Entrepreneur

10:00 AM - 10:30 AM Flores 1-5Networking Break with Exhibitors

10:30 AM - 4:00 PM The StudiosLarge Firm Forum (separate registration required)

CONCURRENT SESSIONS - 10:30 AM - 11:30 AM

EXECUTIVE I Frank Capra A-EThe Data-Driven Path to Winning: Continuing theConversation with Paul DePodesta

EXECUTIVE II Flores 7-8Moving Up the Value Chain: Diversifying into Higher-Margin Lines of Business

RECRUITING Monster Hall: Flores 6Millennials, the Future of Recruiting: Learn to BetterAttract, Recruit, Onboard & Retain Millennial Talent

SALES Frank Capra B-DSocial Selling: Breakthrough Strategies for Advancing Sales


11:45 AM Fiesta BallroomExcellence Awards Recognition: Small Enterprise

11:45 AM - 12:15 PM Fiesta BallroomThriving Together: A 2015 Industry & Association UpdateMark Roberts, CEO, TechServe Alliance

12:30 PM - 1:30 PM Main LawnIndustry Roundtable Lunch: Birds of a Feather

CONCURRENT SESSIONS - 1:45 PM - 2:45 PM

EXECUTIVE I Frank Capra A-E Embracing the VMS/MSP Model: Best Practices forDelivering High-Volume, Low-Margin EngagementsProfitably

EXECUTIVE II Monster Hall: Flores 6Three Leadership Disciplines that Drive BreakthroughPerformance

RECRUITING Flores 7-8A View from the Trenches: Innovative Recruiting Tacticsfor a Talent-Driven Market

SALES Frank Capra B-D Effective Sales Practices in a New Era

2:45 PM - 3:15 PM Flores 1-5Networking Break with Exhibitors


EXECUTIVE I Frank Capra A-E What Keeps You Up at Night (or Should): Hot LegalTopics for IT & Engineering Staffing and Solutions Firms

EXECUTIVE II Monster Hall: Flores 6Maximizing Enterprise Value: Insights from IndustryInvestment Bankers & Analysts

Schedule At-a-Glance

TSA_Conf15-ScheduleAAG_Color 10/28/15 11:49 AM Page 1

SALES/RECRUITING Flores 7-8Using a Foolproof 10-Step Hiring Process

4:00 PM Flores 1-5Exhibits Close

4:15 PM - 4:30 PM Fiesta Foyer Transition Break

4:30 PM - 5:45 PM Fiesta BallroomKEYNOTE: Business Cycle Trends You Can Leverage in Pursuit of Profitability - Alan Beaulieu, President, ITR Economics

7:00 PM - 9:00 PM La Casa ComplexAn Evening in Casablanca

Saturday, November 14

7:15 AM - 1:30 PM La CitaConference Registration

7:30 AM - 3:00 PM Flores 1-5Exhibits Open

7:30 AM - 8:30 AM Flores 1-5Continental Breakfast with Exhibitors

8:30 AM Fiesta BallroomExcellence Awards Recognition: Medium Enterprise

8:30 AM - 10:00 AM Fiesta BallroomIMPACT! TALKS

Objective Decision Making: Analytics Preserves Culture Jay Cohen, CEO/President, Signature ConsultantsDifferentiating Your Brand in an Era of TransparencyEric Gregg, CEO, InaveroYour Brain, Your Body and Your Business: Trade Secrets from an ImproviserCarol Schindler, Trainer, Speaker, Director, Writer;Carol Schindler Consulting


CONCURRENT SESSIONS - 10:30 AM - 11:30 AM

EXECUTIVE I Frank Capra A-E Loyalty Rules: How Top IT & Engineering Staffing Firmsare Winning the War for Talent

EXECUTIVE II Flores 7The Executive Dashboard: Key Metrics to Manage ThatDrive Top Performance

RECRUITING Monster Hall: Flores 6Boost Your Tech IQ to Boost IT Recruiting Success

SALES Flores 8The New Sales Imperative: Educating Clients on CurrentMarket Realities

11:30 AM - 1:00 PM Main LawnIndustry Roundtable Lunch - Choose from 20+ IndustryExpert Discussions

11:30 AM - 1:00 PM Frank Capra B-DExecutive Women’s Lunch: Women in Professional Services


EXECUTIVE I Flores 8Emerging Technologies in Recruiting: Staffing FirmThreat or Opportunity?

EXECUTIVE II Flores 7How to Interpret What Your Data is Telling You

RECRUITING Frank Capra A-ECompelling Candidate Communications: ProvenMessaging That Stands Out from the Crowd

SALES Monster Hall: Flores 6Know Thy Client: A Technical Primer for SalesProfessionals

2:15 PM - 2:45 PM Flores 1-5Final Networking Break with Exhibitors


EXECUTIVE I Flores 8From the Source: What It Takes to Hire & Keep Your Next C-Levels

EXECUTIVE II Flores 7In Pursuit of the Holy Grail: Developing the UltimateSales & Recruiter Comp Plan

SALES/RECRUITING Monster Hall: Flores 6Racing the Clock: Creating Urgency Among Clients & Candidates

3:00 PM Flores 1-5Exhibits Close

3:45 PM - 4:00 PM Fiesta VerandaTransition Break

4:00 PM - 5:15 PM Fiesta BallroomKEYNOTE: The Keys to Hyper Sales GrowthJack Daly, Speaker, Trainer, Coach and Author; Professional Sales Coach, Inc.

5:15 PM - 6:45 PM Main LawnClosing ReceptionTaste of TechServe: California Wine Tasting

TechServe Alliance • 1420 King Street, Suite 610, Alexandria, VA 22314 • (703) 838-205010

Schedule At-a-Glance

TSA_Conf15-ScheduleAAG_Color 10/28/15 11:49 AM Page 2



Conference Area Map


Conference Schedule – Thursday/Friday

THURSDAY, NOVEMBER 12, 2015 8:00 AM – 9:00 AM Certification Training Registration & Continental Breakfast Flores 6 8:00 AM – 9:00 AM Growing Firm Forum Registration & Continental Breakfast Flores 8 9:00 AM – 4:00 PM Growing Firm Forum (separate registration required) Flores 8 Moderator: Rick Carlson, Founder/President, Harvyst Consulting Partners Sponsored by Corporate Fuel, De Bellas & Co., and Fairmount Partners 9:00 AM – 4:00 PM TechServe Alliance Board of Directors Meeting Capra Ballroom 9:00 AM – 4:00 PM TechServe Alliance Certification Training Flores 6 2:00 PM – 7:30 PM Conference Registration La Cita 4:30 PM – 5:30 PM First-Timer Reception Fountain Patio 6:00 PM – 7:30 PM Golden Age of Hollywood Welcome Reception Main Lawn Sponsored by Monster Worldwide, Inc. FRIDAY, NOVEMBER 13, 2015 7:15 AM – 3:15 PM Conference Registration La Cita 7:30 AM – 4:00 PM Exhibits Open Flores 1-5 7:30 AM – 8:30 AM Continental Breakfast with Exhibitors Flores 1-5 8:30 AM Excellence Awards Recognition: Large Enterprise Fiesta Ballroom


8:30 AM – 10:00 AM General Session Fiesta Ballroom Keynote: “Moneyball” Behind the Scenes: The Data-Driven Path to Winning Paul DePodesta, Subject of “Moneyball,” New York Mets VP of Player Development and Scouting, and Entrepreneur Sponsored by Monster Worldwide, Inc.

Hear the remarkable, true story behind best-selling book and major motion pic-ture "Moneyball." Learn about Paul’s pivotal role in transforming both the game and the business of baseball and how this revolutionary, data-driven manage-ment approach can transform your business.

10:00 AM – 10:30 AM Networking Break with Exhibitors Flores 1-5 10:30 AM – 4:00 PM Large Firm Forum (separate registration required) The Studios Moderator: Tom Nunn, President, Tom Nunn Consulting, LLC

Co-Chairs: �� Robert Dickey, Group President, Technology and Engineering, Randstad USA �� Michael McGowan, President, Oxford Global Resources and COO, On

Assignment, Inc.

CONCURRENT SESSIONS 10:30 AM – 11:30 AM EXECUTIVE I: The Data-Driven Path to Winning: Continuing the Frank Capra A-E Conversation with Paul DePodesta Paul DePodesta, Subject of “Moneyball,” New York Mets VP of Player Development and Scouting, and Entrepreneur

Following his keynote, the protagonist of “Moneyball,” Paul DePodesta, will con-tinue the conversation in a breakout session. Utilizing an open Q&A format, hear more about the pivotal role Paul played in forever changing the game and business of baseball, as well as additional insights into how you can leverage data to win in your own business.

10:30 AM – 11:30 AM EXECUTIVE II: Moving Up the Value Chain: Diversifying into Higher-Margin Flores 7-8 Lines of Business Presenters:

�� Jason Clayton, VP of Sales, Prudent Technologies & Consulting, Inc. �� Steven Laine, TechServe Alliance Board Member, Future State

While IT and engineering staffing remains a great business, margin pressure continues unabated for most firms. Achieving reasonable levels of profitability remains ever more challenging. In response to the increasingly commoditized environment for professional staffing, some executives have diversified their service offerings into higher margin lines of business. During this session, learn how two executives expanded into SOW, solutions and professional services leading to significantly increased margins and profitability.

Conference Schedule – Friday


10:30 AM – 11:30 AM RECRUITING: Millennials, the Future of Recruiting: Learn to Better Monster Hall: Flores 6 Attract, Recruit, Onboard and Retain Millennial Talent Presenter: Jim Lanzalotto, Senior VP, Staffing & Health Care Sales, Monster Worldwide, Inc.

Millennials aren’t just the rookies of today’s workforce—they are its future. Ac-cording to a Deloitte Millennial Survey, Millennials are expected to make up 75% of the global workforce by 2025. This trend underlines the need for your organi-zation to utilize Millennials as part of your workforce. At this session, you will learn how Millennials are bringing new attitudes, values and thinking to today’s workplace. Learn how to understand their goals, desires and ambitions to enable your organization to better recruit, onboard and retain millennial talent.

10:30 AM – 11:30 AM SALES: Social Selling: Breakthrough Strategies for Advancing Sales Frank Capra B-D Presenter: Charles Bernard, CEO, Criteria for Success, Inc.

Social media has forever changed the way we market our brands and connect with customers. Capitalize on the power of social selling by improving alignment between your social media, traditional marketing and sales strategies to generate more leads, find more qualified prospects and strengthen relationships. Learn how to leverage existing connections using advanced social media strategies, while becoming a subject matter expert and trusted resource to prospects and clients.

11:30 AM – 11:45 AM Networking Break with Exhibitors Flores 1-5 11:45 AM Excellence Awards Recognition: Small Enterprise Fiesta Ballroom 11:45 AM – 12:15 PM Thriving Together: A 2015 Industry & Association Update Fiesta Ballroom Presenter: Mark Roberts, CEO, TechServe Alliance 12:30 PM – 1:30 PM Industry Roundtable Lunch: Birds of a Feather Main Lawn

Join your peers for networking, discussion and lunch in a relaxed and friendly forum that will provide you with the opportunity to explore shared talent, technolo-gy, and growth and profitability challenges. Learn what works for others and share what’s working for you. To help you make the most of the TechServe net-work, lunch tables will be set up by company size and industry interest (VMS/MSP, Engineering, etc.).



CONCURRENT SESSIONS 1:45 PM – 2:45 PM EXECUTIVE I: Embracing the VMS/MSP Model: Best Practices for Delivering Frank Capra A-E High-Volume, Low-Margin Engagements Profitably Moderator: Karen Wilson, President/CEO, MAKE Corporation Panelists:

�� Scott Aicher, Chief Operating Officer, RGBSI �� Rhona Driggs, Senior VP, Volt Workforce Solutions �� Raja Narayana, President, Aditi Staffing

Given the high penetration of VMS/MSP programs among clients, few firms can successfully scale their business without embracing these programs. In light of this reality, what do firm leaders need to do to effectively service VMS/MSP business successfully? How are firms lowering their costs of delivery? What is the role of the sales team in this environment? Join this panel discussion on how to embrace high-volume, low-margin engagements profitably.

1:45 PM – 2:45 PM EXECUTIVE II: Three Leadership Disciplines that Drive Breakthrough Monster Hall: Flores 6 Performance Presenter: Michael Cleland, President, Charted Path

Most staffing companies struggle with consistent and sustainable growth. Too often a period of rapid growth is followed by stagnation or in some cases re-gression. This session focuses on the disciplines that executives and line-level managers must master in order to reduce or completely avoid these periods of poor performance. Regardless of the size or market niche you serve, these disciplines, properly executed, will ensure your organization has a strong foun-dation that is both focused and adaptable.

1:45 PM – 2:45 PM RECRUITING: A View from the Trenches: Innovative Recruiting Tactics for a Flores 7-8 Talent-Driven Market

Moderator: Barbara Bruno, President, Good as Gold Training, Inc. Panelists: �� Janet Chung, Recruiting Manager, Outsource Technical, LLC �� Dino Grigorakakis, Vice President of Recruiting, Randstad Technologies �� Priya Sunil, Sr. Recruiting Lead, Harvey Nash �� Chris Thrall, Director of Recruiting, Swoon Technology Resources

With far more client requests than candidates to fill them, recruiting in today’s marketplace is not for the faint of heart. Join this panel discussion of top recruit-ers who continue to excel in the face of intense competition for qualified candi-dates. Learn how they are not only consistently identifying and attracting candi-dates in high-demand skill sets, but coming out on top when those candidates are choosing from multiple offers.



1:45 PM – 2:45 PM SALES: Effective Sales Practices in a New Era Frank Capra B-D Moderator: Gary Zander, President, Project One, Inc. Panelists:

�� Ericka Hyson, COO, Ettain Group �� Rolf Kramer, President, Kranect, LLC �� David Morgan, President of Information Technology & Engineering, Addison

Group �� Chris Walters, Vice President, Consulting Services, Levi, Ray & Shoup, Inc. The sales techniques and processes that have historically worked for IT & engi-neering staffing and solutions firms are now not enough. How have successful sales teams adapted to the new environment? Join this panel discussion to hear how others are successfully overcoming the sales challenges that are common in today’s marketplace.

2:45 PM – 3:15 PM Networking Break with Exhibitors Flores 1-5 CONCURRENT SESSIONS 3:15 PM – 4:15 PM EXECUTIVE I: What Keeps You Up at Night (or Should): Hot Legal Topics for Frank Capra A-E IT & Engineering Staffing and Solutions Firms Moderator: Robert “Bobby” Brown, Vice President, General Counsel, Corporate Secretary, Oxford Global Resources Panelists:

�� Craig Etter, Lawyer, CAE Staffing Consultants, PLLC �� Diane Geller, Partner, Fox Rothschild LLP �� Michael Hammond, Attorney, Hammond Law Group, LLC �� Harvey Shulman, President, EAC

In our industry, legal issues are no longer just a sidebar. Whether it is the risk of reclassification of independent contractors, potential overtime liability or frustra-tions with H-1B visa restrictions, legal, legislative and regulatory developments can impact the profitability of your firm. Get the information you need to navi-gate the tricky legal waters of today’s IT & engineering staffing and solutions industry. A panel of the industry’s top attorneys will address today’s high-profile issues, discuss practical solutions and answer your pressing questions. Protect yourself and your firm. Leave with new insight and enough legal savvy to ask the right questions the next time you are confronted with a legal challenge.



3:15 PM – 4:15 PM EXECUTIVE II: Maximizing Enterprise Value: Insights from Industry Monster Hall: Flores 6 Investment Bankers & Analysts Moderator: Mark Roberts, CEO, TechServe Alliance Panelists:

�� Andrew Braswell, Senior Research Analyst, Staffing Industry Analysts �� James Janesky, Managing Director, Corporate Fuel �� David Phillips, Director, CHILDS Advisory Partners �� Richard Thatcher, Managing Director, Fairmount Partners

For most owners of an IT & engineering staffing and solutions firm, the ultimate goal is the sale of their company for the highest possible price. Understanding what buyers value long before you intend to sell is critical. What firm qualities result in a premium or a discount on sale? During this panel session, hear in-sights from industry investment bankers and analysts as to what actions you should be taking well in advance of an eventual sale to maximize the value of your company.

3:15 PM – 4:15 PM SALES/RECRUITING: Using a Foolproof 10-Step Hiring Process Flores 7-8 Presenter: Charles Bernard, CEO, Criteria for Success, Inc.

Applying a comprehensive and winning hiring process for candidates and cli-ents. Participate in this unique, fast-paced workshop that will guide you through the business critical process of hiring your internal team. The workshop will cov-er the following topics: 1. Designing an Ideal Candidate Description; 2. Develop-ing an Effective Job Description; 3. Posting a Job that Selects the Best Candi-dates; 4. Using a Powerful Candidate Interview Document; 5. Developing a Winning Interview Scorecard; 6. Interview 1: Chemistry Test; 7. Assessment; 8. Interview 2: In-depth; 9. On-boarding; and 10. Mentoring.

4:00 PM Exhibits Close Flores 1-5

4:15 PM – 4:30 PM Transition Break Fiesta Foyer

4:30 PM – 5:45 PM General Session Fiesta Ballroom Keynote: Business Cycle Trends You Can Leverage in Pursuit of Profitability Presenter: Alan Beaulieu, President, ITR Economics Sponsored by JobDiva

One of the country's most informed economists, Alan’s riveting and entertaining presentation on key U.S. and global economic trends that will impact your busi-ness will be eye-opening. Alan will share unique insights on how you can make the most of these trends in the coming years.



7:00 PM – 9:00 PM An Evening in Casablanca La Casa Complex Sponsored by CareerBuilder

Whisk yourself away for a Moroccan inspired evening with CareerBuilder. With complimentary cocktails, appetizers and entertainment, including live music, henna tattoo artists, belly dancers and more, it is sure to a be a lavish and mag-ical evening full of festivities!

SATURDAY, NOVEMBER 14, 2015 7:15 AM – 1:30 PM Conference Registration La Cita 7:30 AM – 3:00 PM Exhibits Open Flores 1-5 7:30 AM – 8:30 AM Continental Breakfast with Exhibitors Flores 1-5 8:30 AM Excellence Awards Recognition: Medium Enterprise Fiesta Ballroom 8:30 AM – 10:00 AM General Session Fiesta Ballroom IMPACT! Talks Sponsored by CareerBuilder

The TechServe Alliance IMPACT! Talks offers an inspiring and rare opportunity to view and learn of innovative programs, solutions and market approaches that are reshaping and reigniting our industry. Hear three brief but powerful presen-tations from three business-leading trendsetters. �� Objective Decision Making: Analytics Preserves Culture

Jay Cohen, CEO/President, Signature Consultants �� Differentiating Your Brand in an Era of Transparency

Eric Gregg, CEO, Inavero �� Your Brain, Your Body and Your Business: Trade Secrets from an

Improviser Carol Schindler, Carol Schindler Consulting

10:00 AM – 10:30 AM Networking Break with Exhibitors Flores 1-5

Conference Schedule – Friday/Saturday


CONCURRENT SESSIONS 10:30 AM – 11:30 AM EXECUTIVE I: Loyalty Rules: How Top IT & Engineering Staffing Firms are Frank Capra A-E Winning the War for Talent Presenter: Eric Gregg, CEO, Inavero

The average IT professional receives nearly 10 calls a month from recruiters. The war for IT and engineering talent doesn't stop once a placement has been made—in fact it is just beginning. Join Inavero CEO Eric Gregg for an engaging and informative session on the key loyalty metrics in our industry—retention, referrals and rehire and how your firm can improve each. Leveraging the 10th annual Opportunities in Staffing research study, along with anecdotes from the top firms in the space, this session is designed to give you actionable tools you can implement in your firm immediately to improve service, consultant loyalty and your bottom line.

10:30 AM – 11:30 AM EXECUTIVE II: The Executive Dashboard: Key Metrics to Manage That Drive Flores 7 Top Performance Moderator: Sue Thaden, President/CEO, CRi Panelists:

�� Ronia Kruse, President & CEO, OpTech �� Jeff Soderberg, CEO, Software Technology Group �� Sam Timothy, President and CEO, Paladin Consulting Inc. To be successful in this industry, it is well understood that you must embrace data-driven management principles. But what metrics truly align with success? During this panel session, hear from several highly successful owners and ex-ecutives of IT & engineering staffing firms as they discuss what is on their “dashboard.” Learn what metrics you should be tracking on a daily, weekly, monthly and annual basis to drive your firm’s top and bottom-line performance.

10:30 AM – 11:30 AM RECRUITING: Boost Your Tech IQ to Boost IT Recruiting Success Monster Hall: Flores 6 Presenter: Tom Henricksen, IT Career Coach, Author, Speaker, MyITCareerCoach.com

Give a quick boost to your IT IQ with this session on the basics of the software development life cycle and all the technical roles you can recruit and staff. Not only will this session help you understand the language of technology, including the many terms and acronyms unique to our industry, it will give you the knowledge you need to quickly grasp client needs and connect with IT candi-dates in a way that a general recruiter simply cannot touch.

Conference Schedule – Saturday


10:30 AM – 11:30 AM SALES: The New Sales Imperative: Educating Clients on Current Flores 8 Market Realities Presenter: Chris Skerrett, Managing Director, Staffing & Recruiting Group, CareerBuilder

In an era where there is far greater demand for talent than qualified candidates, it is hard to be successful with a client who is not responsive to current market realities. Even with the most effective sales process, you will not close deals if your client’s bill rates are substantially below market, their decision-making process is too slow or they continually hold out for the perfect candidate. During this session, hear how others have educated their clients using data to successfully accelerate sales.

11:30 AM – 1:00 PM Industry Roundtable Lunch – Choose from 20+ Industry Expert Main Lawn Discussions (see pages 24-26 for topics) 11:30 AM – 1:00 PM Executive Women’s Lunch Frank Capra B-D Women in Professional Services Moderator: Leslie Vickrey, CEO & Founder, ClearEdge Marketing Keynote Speaker: Ericka Hyson, COO, Ettain Group Sponsored by ClearEdge Marketing

Join women industry leaders and up-and-comers from across the country in a roundtable lunch focused on examining the most critical issues facing IT & engi-neering staffing and solutions businesses today. This event is an exclusive op-portunity to get up close and personal with industry pioneers and breakout inno-vators who will lead tables in thoughtful discussions on today’s most important topics.

CONCURRENT SESSIONS 1:15 PM – 2:15 PM EXECUTIVE I: Emerging Technologies in Recruiting: Staffing Firm Threat or Flores 8 Opportunity? Moderator: Gene Holtzman, President, Mitchell/Martin, Inc. Panelists:

�� Dominique Black, CEO, Advanced Software Talent, LLC �� Matt Franklin, Director of Recruiting, Mitchell/Martin Inc. �� Bob Miano, President and CEO, Harvey Nash USA/PAC �� Pat Patel, President & CEO, Intelliswift Software Inc. Technology in the human capital and talent acquisition space is exploding. In ad-dition to long-dominant players who continue to improve their existing offerings and launch new products, many aspiring start-ups are entering the space. During this session, the panel will explore the emergence of new technologies impacting both talent acquisition and the candidate experience—a trend that promises to simultaneously be both a threat to the traditional staffing model and an enormous opportunity for forward-thinking staffing firms.



1:15 PM – 2:15 PM EXECUTIVE II: How to Interpret What Your Data is Telling You Flores 7 Presenters:

�� Rick Carlson, Founder/President, Harvyst Consulting Partners �� Tom Nunn, President, Tom Nunn Consulting, LLC Often times data shows up and the story it tells can help us map our future course. It can be a language unto itself, but if we miss the signals or don’t un-derstand the message, we may find ourselves missing out on game-changing opportunities. This session will analyze what your P&L may be telling you and if your performance metrics are properly sighted.

1:15 PM – 2:15 PM RECRUITING: Compelling Candidate Communications: Proven Messaging Frank Capra A-E That Stands Out from the Crowd Moderator: Leslie Vickrey, CEO & Founder, ClearEdge Marketing Panelists:

�� Mary Bove, TransTech, LLC �� Denice Olson, VP, Strategic Staffing Solutions �� Doug Washington, Director of Recruiting Strategy, Tricom Technical

Services �� Vikki Whitefoot, Senior Manager, Levi, Ray & Shoup, Inc.

No matter the effectiveness of other phases of your recruiting process, nothing happens until you create the initial interest of the candidate. How do you craft your messaging to stand out from the barrage of communications candidates receive from other firms? Is it possible to double the response rate of your initial candidate outreach? Join this panel of industry veterans to hear how to signifi-cantly enhance your candidate response rate through compelling messaging.

1:15 PM – 2:15 PM SALES: Know Thy Client: A Technical Primer for Sales Professionals Monster Hall: Flores 6 Presenter: Tom Henricksen, IT Career Coach, Author, Speaker, MyITCareerCoach.com

The “Holy Grail” n sales is to be viewed by your clients and prospective clients as a collaborative partner rather than just a vendor. While achieving ‘partner’ status requires a thorough understanding of your client’s needs, most sales pro-fessionals in the IT & engineering staffing industry make due with only cursory knowledge of their client’s technical requirements. In this session, you will learn how you can close more deals and identify new opportunities through a better understanding of various technology platforms as well as the roles typically found in a client’s technical organization.

2:15 PM – 2:45 PM Final Networking Break with Exhibitors Flores 1-5



CONCURRENT SESSIONS 2:45 PM – 3:45 PM EXECUTIVE I: From the Source: What It Takes to Hire & Keep Your Flores 8 Next C-Levels

Moderator: Leah McKelvey, Senior Director, Sales & Partnerships, ClearEdge Marketing Panelists: �� Tim Arnold, CEO, Fyre �� Sean Gilligan, Chief of Staff, Harvey Nash USA �� Kate Lelievre, Director of Operations, ALKU �� Mike Zachrich, Market Director, Miami, Signature Consultants Internal hiring is a pain point for almost all executives in the industry—and that’s just the start of your talent challenge. What are you doing to coach and retain your high-performing leaders once they’re on board? This panel will feature in-dustry up and comers (with 10 years of experience or less) who have already ascended to the top ranks of leadership giving candid feedback on what keeps them motivated, from the challenges they’re looking to conquer to the opportuni-ties and benefits they expect and enjoy. Get an inside look at this critical issue from the next generation of industry leadership—and walk away with insights that will help you attract and retain your own rising stars.

2:45 PM – 3:45 PM EXECUTIVE II: In Pursuit of the Holy Grail: Developing the Ultimate Sales & Flores 7 Recruiter Comp Plan

Presenters: �� Rick Carlson, Founder/President, Harvyst Consulting Partners �� Tom Nunn, President, Tom Nunn Consulting, LLC

Developing effective sales and recruiter compensation plans can be a daunting undertaking. If the plan fails to sufficiently incentivize your team, you will fall short of your goals. If it is too generous, you will adversely impact your firm’s profitability. What are the best practices for developing sales and recruiting compensation plans? Hint: One size does not fit all. During this session, hear insights from industry veterans who have successfully struck the right balance and driven their firms to new heights.

2:45 PM – 3:45 PM SALES/RECRUITING: Racing the Clock: Creating Urgency Among Clients & Monster Hall: Flores 6 Candidates Presenter: Barbara Bruno, President, Good as Gold Training, Inc.

When every fill is a race to the finish, the pressure to make that perfect match can be overwhelming. The frustration of candidates slow to commit or clients who sit on decisions ratchets up the anxiety and shoots down your chances of success. During this session, you will learn how to create urgency with both candidates and clients to close more business.



3:00 PM Exhibits Close Flores 1-5 3:45 PM – 4:00 PM Transition Break Fiesta Veranda 4:00 PM – 5:15 PM General Session Fiesta Ballroom Keynote: The Keys to Hyper Sales Growth Presenter: Jack Daly, Speaker, Trainer, Coach and Author; Professional Sales Coach, Inc.

Robust top and bottom-line growth is easily within your reach if you deliver clear vision, understand the concept of leverage (generate more business with less work), and perform solid execution. Jack will explain how you can combine those three concepts to feed effective sales systems and processes, along with street-tested sales techniques for an immediate profit punch.

5:15 PM – 6:45 PM Closing Reception Main Lawn Taste of TechServe: California Wine Tasting Sponsored by De Bellas & Co.



Saturday, November 14 – 11:30 AM – 1:00 PM Main Lawn Attend an industry roundtable lunch discussion with your peers. Choose from a variety of industry expert topics. On Saturday, if you do not see a roundtable that interest syou, there will be a limited number of open tables available for you to create your own topic. You can also email Emily Cabbage at [email protected] by 12:00 PM on Friday, November 13 and we will assign your topic to one of our open tables.

1. 2015 Opportunities in Staffing for the Technology Sector Brian Mule, CareerBuilder “Opportunities in Staffing” is the definitive guide for staffing firms to identify key trends and performance benchmarks for the industry, better understand what truly drives satisfaction and loyalty, and get tools and approaches to improve both of those things. It’s the perfect opportunity to pull back the curtain, and really get a deep look at what’s going on in the world of staffing—and what we can do to get better. 2. Avoiding Several Common Legal Mistakes that Have Cost IT Services Firms a Lot of Money and Time Harvey Shulman, EAC Learn to minimize common legal mistakes that cost firms “big dollars”– (1) IRS/state tax auditors reclas-sifying independent contractors; (2) DoL and private lawyers attacking workers’ exempt overtime status; (3) ex-salespersons/recruiters and consultants “taking” clients or personnel; (4) clients and “gatekeepers” (MSPs, VOPs, VMS) “taking” consultants; (5) suppliers not paying their employees and upsetting your clients; (6) and more. Questions welcomed! 3. David vs. Goliath: How to Compete Against the Big Agencies Rolf Kramer, Kranect LLC Tips and tricks to stand out and win placements. 4. Effectively Negotiate Barbara Bruno, Good as Gold Training, Inc. The ability to negotiate effectively has a direct impact on your income and success. Barbara will reveal the BIGGEST MISTAKE made by most people when negotiating and will address how to improve nego-tiations with clients, consultants and your co-workers. 5. Engaging Candidate Leads: How Can Recruitment Marketing Go Beyond Emails? James Gilliam, Dice The modern web provides candidates with almost unlimited information about which companies are out there. Candidates are always judging potential employers based on their brand and communications, which in turn influence career decisions. By engaging with pre-application candidates, companies create opportunities to sell their culture, brand, value and benefits. But are emails truly “engaging?” Does posting Tweets or messag-es on Facebook constitute engagement? This roundtable will explore some of the new and exciting online marketing methods to engage with candidates, keep your talent pools warm, and go beyond emails. 6. Gross Margin Improvement Maurice Fuller, NewVector Group Gross margin is the single most important driver of profitability. A small improvement in gross margin can significantly increase EBITDA. During this roundtable, we will explore best practices for raising gross margins on every transaction. Topics may include: sales and recruiter compensation plans, tools for calculating pay and bill rates, account selection criteria, negotiating with hiring managers and candi-dates for maximum profit, tracking negotiated agreement points, management approval levels, special incentives and training programs.

Industry Roundtable Lunch Topics – Saturday


7. How Recent Immigration Changes Can Save You Money Mike Hammond, Hammond Law Group, LLC The USCIS has made numerous changes to the immigration rules over the past year, and several of those changes will make it easier and cheaper for you to recruit H-1b workers. Come listen to a discus-sion of those changes, and how to take advantage of them in 2016. 8. How To Turn Your Website Into an ROI Generating, Recruiting Machine Jason Lander, Staffing Robot Most staffing companies think of their website as a static web page that is just a necessary cost of doing business. But if done right, your website can generate leads daily and demonstrate a real ROI. We'll dis-cuss best practices for features, content strategies, job boards and social media integrations that will make your staffing company website a profit center and keep your recruiters busy. 9. How to Use Client Satisfaction Surveys to Grow Your Business Eric Gregg, Inavero Keeping a pulse on your client’s satisfaction is key to successful account retention. This roundtable will discuss best practices in rolling out an online client feedback program and ways to maximize the infor-mation you receive to grow each account individually. Come learn unique ways to extract more value from your surveys and new ideas on getting the most from your investment. Big ideas: �� How to measure and manage client loyalty �� How client loyalty is connected to client retention and growth �� How to roll out your survey internally and externally �� How to respond to negative feedback �� Interesting ideas to maximize the value of your survey program 10. Immigration Online: Ways for TechServe Members and Their Clients to Get Instant Answers and Better Results Julie Pearl, Pearl Law Group and Pearl Travel Tech When it comes to employing foreign talent, how can you leverage technology for communications, pro-cess and compliance? From online answers to visa requirements, comprehensive knowledge libraries, electronic I-9s and more, join this group to learn the latest trends and best practices. 11. Marketing for Recruiters: The Case for Automating Your Communications Processes Ted Elliot, Job Science Simply put, recruitment automation works to automate your recruitment communication programs. With a recruitment automation platform in place, your teams can automate and optimize your candidate gen-eration and nurturing programs from initial prospect contact through the entire recruitment process. Please join us to learn best practices with PlusRated. 12. Maximizing Value and Alternative Exit Strategies Alfred F. De Bellas, Jr., De Bellas & Co. In this roundtable session, we will facilitate a discussion on the various options for exit and succession planning, establishing business value and the drivers that create maximum value. 13 Navigating Glassdoor For Your Company Lisa Woods, echogravity We’re in the people business and Glassdoor.com is a platform that you need to pay attention to so that your reputation as an employer isn’t tarnished. In this roundtable, learn how to manage your Glassdoor profile in order to get the best results for your company.



14. Not the Perfect Acquisition Candidate, What Can You Do About It? Jack Lyons, Lyons Solutions This roundtable is for business owners who are interested in acquisitions, whose companies are not the perfect acquisition candidate, and for those who are looking to find out what their alternatives and valua-tions may be. 15. Options for Owners in a Full/Partial Sale Melanie McFaddin, The McFaddin | Metis Group In the current market, there are more options available to owners outside of selling to a strategic acquir-er and this session will cover these options. We will go over some of the nuances and intricacies of these alternatives, as well as what they look for in the companies in which they invest and how their pro-files differ. 16. Recruiting Hacks: Tools to Increase Efficiency in the Recruitment Process Tim Arnold, Fyre With a growing number of recruiting technologies on the market, let’s discuss which are delivering the most benefit and improving the way we work. 17. Strategies and Tools for Effective Business Development in IT Staffing Andrew McDaniel, RainKing Solutions A discussion of current best practices for new client identification, engagement, and growth through emerging intelligence, tools and software services. 18. The Power of Millennials Jim Lanzalotto, Monster Worldwide, Inc. Millennials aren’t just the rookies of today’s workforce, they are its future. According to a Deloitte Millen-nial Survey, Millennials are expected to make up 75% of the global workforce by 2025. This trend under-lines the need for your organization to utilize Millennials as part of your workforce. At this roundtable, you’ll learn how Millennials are bringing new attitudes, values and thinking to today’s workplace. Learn how to understand their goals, desires and ambitions to enable your organization to better recruit, onboard and retain millennial talent. 19. The Truth Beneath Your Metrics Zach Hawley, InsightSquared Activity metrics are obvious, but what other metrics should you be looking at pertaining to recruiting per-formance? How can you be sure that you are seeing the big picture and not missing vital warning signs that will help steer your firm away from danger? In short, how do you go beyond activity metrics to find the whole story behind you recruiting firm’s performance? 20. Why Recruiters Need Access to Big Data Tools Charles Marshall, Brilent Learn how machine learning will help the recruiting industry develop strategies for pinpointing the best candidates out of a sea of candidates and provide validation to clients that no stone has been left un-turned. 21. Your Staffing Firm Website: Is it Driving Candidates and Clients? Larry Hemley, S.J. Hemley Marketing When was the last time you received a client lead from your website? How many candidates have you driven through the website and where did they come from? As a tech staffing firm, candidates and cli-ents have an expectation of your technology. From responsive (mobile) capabilities, to user experience, to lead cultivation and more, your website is most candidates’ and clients’ first impression of your firm. Come to this discussion to talk about what your website should be conveying and doing to drive your business forward.


TSA_Conf15-OnsiteGuide-Cover-ADS_Layout 1 10/28/15 2:19 PM Page 1

INVEST IN Excellence...

Invest in the industry’s only professional certification program for recruiters and account executives.- Demonstrate your commitment to excellence- Drive greater productivity and higher performance from your team- Promote employee engagement- Enhance your firm’s reputation in the marketplace

Differentiate Your Business TechServe Alliance certification demonstrates superior competence in the marketplace, not only by individual recruiters and AEs, but by the organizations that employ them.

INVEST IN YOUR BUSINESS SUCCESS

*Visit TechServe Alliance booth #215 in the Exhibit Hallto find out what the certification testing covers and how that can differentiate your business.

www.techservealliance.org/certification * [email protected]

INVEST IN

INVEST IN

Excellence...INVEST IN

Excellence...

INVEST IN NVESTI

INVEST IN

Invest in the industry’

YOUR BUINNVEST

Excellence...

ofessional certification prs only prstry’’s

INVEST IN SINESS YOUR BU

Excellence...

ecruiters and account executives.ogram for rofessional certification pr

SUCCSINESS

Excellence...

ecruiters and account executives.

ESS SUCC

ecruiters and AEs, but by the organizations that employ them.by individual rechServe AlliancTTe

ouentiate YYoferDif

- Enhance your firm’omote employee engagement- Pr

oductivity and higher performance freater pr- Drive gr- Demonstrate your commitment to excellence

ecruiters and AEs, but by the organizations that employ them.echServe Alliance certification demonstrates superior competence in the marketplace, not only

our Business

eputation in the marketplaces r- Enhance your firm’omote employee engagement

oductivity and higher performance fr- Demonstrate your commitment to excellence


eputation in the marketplace

om your teamoductivity and higher performance fr


www

ferdifto find out what the certification testing covers and how that can

isit TV*

.techservealliance.org/certification www

entiate your business.ferto find out what the certification testing covers and how that can

echServe Allit TTe

[email protected]*.techservealliance.org/certification

entiate your business.to find out what the certification testing covers and how that can

echServe Alliance booth #215 in the Exhibit Hall

[email protected]

to find out what the certification testing covers and how that can echServe Alliance booth #215 in the Exhibit Hall

[email protected]

to find out what the certification testing covers and how that can echServe Alliance booth #215 in the Exhibit Hall



Scott Aicher, Chief Operating Officer RGBSI Scott Aicher is an industry veteran with almost 25 years of executive leadership experience with some of the industry’s top national/global organizations. In his current role as RGBSI’s Chief Operating Officer, Scott is responsible for the global strategy and operational execution of the company’s sales, recruiting, marketing and back office goals. The insight gained from his many years within the staffing and outsourced solutions space has given Scott a unique perspective on developing optimal structures to service clients as well as consultants in an ever-changing, challenge-filled employment market. Tim Arnold, CEO Fyre Tim Arnold is the founder and CEO of Fyre. Tim founded the company in 2014, leaving an IT recruiter role, after realizing the lack of solutions to automate non-revenue generating day-to-day tasks in the industry. His vision is to make recruiting faster and more enjoyable, while putting more people to work, accomplished by contextually streamlining workflows rather than disrupting them. Alan Beaulieu, President ITR Economics Alan Beaulieu has been providing workshops and economic analysis seminars in countries across the world to literally thousands of business owners and executives for the last 25 years. He is considered one of the country’s most informed economists. He is co-author of “Prosperity in the Age of Decline,” a powerful look at how to make the most of the U.S. and global trends over the next 20 years. Alan also co-authored “Make Your Move,” a practical and insightful guide on increasing profits through business cycle changes, and noted by one reviewer as “simple, yet awesome.” As the chief economist for numerous U.S. and European trade associations, it has been remarked that Alan’s “insight into our business, a track record of accurate forecasting, and unparalleled knowledge of global markets has earned him the respect and appreciation of key business leaders in our industry.” Charles Bernard, CEO Criteria for Success, Inc. Charles Bernard, founder and CEO of Criteria for Success, Inc., helps CEOs bridge the gap between their vision for their company and their bottom line. Charles applies over 20 years’ experience in direct sales, sales management, recruiting and training to his growing consulting practice. As a Senior Account Executive for General Electric, he was the top revenue producer in his division. He then founded the IBM DB2 software development-consulting firm, Atlantis Vision Ltd., and later was a partner and Executive Director of Sales for one of New York’s first systems integrators, NETLAN, Inc.

Speaker List


Dominique Black, CEO Advanced Software Talent, LLC Founder and CEO of Advanced, Dominique Black began his career as an IT professional in Silicon Valley, and later became an entrepreneur and leader in IT services, forming and selling one of Silicon Valley’s first venture-backed software companies. Dominique developed both the staffing industry’s first data base applicant tracking system (ATS) and later released the first Internet ATS. Currently he is leading his company’s emerging development of a cloud-based AI staffing and analytics platform. Dominique provides the vision and leadership for Advanced Software Talent and its emerging Social Staffing markets. Black was the founder of The Contractor’s Network (TCN) in 1984, which later was reorganized as Advanced Software Talent, LLC. Mary Bove, Recruiting Manager TransTech, LLC Mary is a multi-year recipient of TransTech’s President’s Club Award. She was consistently TransTech’s top recruiter before moving into a Team Lead position where she spearheaded the recruiting efforts that supported one of the largest health insurance providers in the country and earned TransTech the top spot on their vendor list, where they have remained since 2012. Mary now holds the role as a Recruiting Manager, and she is currently developing and implementing a recruiting system that is projected to significantly increase TransTech’s placement goals in the next year. Andrew Braswell, Senior Research Analyst Staffing Industry Analysts Andrew Braswell is a Senior Research Analyst at Staffing Industry Analysts, covering the IT segment of temporary staffing, along with merger and acquisition activity in the sector and issues related to the Affordable Care Act. Andrew also maintains SIA’s global Staffing Industry Stock Indices. Prior to joining SIA in May 2013, he spent more than eight years in equity investment research, most recently as Director of Research for a boutique investment banking and advisory firm. Andrew has been a featured speaker for numerous conferences, presentations and media interviews, including CNBC’s Squawk Box. Andrew Brown, Vice President Fairmount Partners Andrew D. Brown is a Vice President at Fairmount Partners. Mr. Brown has over 10 years of experience providing financial and strategic advisory services to growing middle-market companies. His clients come from a diverse range of industries, including healthcare and pharmaceutical services, business and information technology services (inclusive of staffing and related professional HR services), and niche manufacturing and industrial services. Mr. Brown joined Fairmount as an analyst in October 2005. Prior to joining Fairmount, Mr. Brown spent five years as vice president of operations for the QuoteScout Corporation, an online technology development and insurance marketing services firm.

Speaker List


Robert Brown, Vice President, General Counsel, Corporate Secretary Oxford Global Resources Robert “Bobby” Brown is Vice President, General Counsel and Corporate Secretary for Oxford Global Resources, LLC, a division of On Assignment, Inc. Recently named by Forbes as the second fastest growing company in the nation, On Assignment also holds the distinction of second largest US IT staffing firm. Bobby, and the members of his esteemed in-house law department, are tasked with overseeing all legal matters for several US and international On Assignment subsidiaries and divisions including Oxford, CyberCoders, Valesta Clinical Research Solutions, LabResource and Lab Support. Barbara Bruno, President Good as Gold Training, Inc. Barb Bruno CPC, CTS is respected as one of the top training professionals and consultants to the staffing and recruiting profession. She has worked in all segments of the profession and is an experienced, successful entrepreneur. She became a trainer so her clients could improve sales and profits. Her innovative training products include her web-based Top Producer Tutor, Temp and Contract Tutor, Sales Tutor and Strategic Management Tutor. In addition, she has created a customized Career Portal for candidates who are not placed, which greatly improves the candidate experience and generates passive income. Her most recent product is her Metric Program, the Sales Performance Indicator that automatically calculates individual stats and ratios. She has received numerous national awards and had the honor of participating in the creation and development of the TechServe Alliance Certification Program. Rick Carlson, Founder/President Harvyst Consulting Partners Rick Carlson has been selling, managing and training sales, recruiting and management teams for more than 30 years. The past 20 have been spent in the staffing world. Rick has held various senior-level positions at Modis, Kforce, and Corestaff Services Group. In each organization, Rick has been tasked with revitalizing struggling offices, regions, and divisions. His hands-on approach to ensuring that team members are properly trained and adequately challenged has been the catalyst to his team’s successes. Rick is the owner and founder of Harvyst Consulting Partners, a company that customizes growth solutions specifically for staffing organizations. Janet Chung, Recruiting Manager Outsource Technical, LLC Janet Chung has been in the staffing industry since 1998, and currently serves as the Recruiting Manager for Outsource Technical, an IT staffing company based in Newport Beach, CA. She is responsible for recruitment of technical talent and managing a team of amazing recruiters. She is an active member of the technical community, as an organizer for various user groups, meetups and code camps in Southern California.

Speaker List


Jason Clayton, Vice President of Sales Prudent Technologies & Consulting, Inc. Jason has more than 17 years of professional experience in IT solutions and consulting. He attributes his track record of success to his genuine understanding of his clients’ businesses and in helping them tailor a solution for their IT needs. He has a primary responsibility for developing and managing all sales, delivery, and personnel development activities for Prudent. In this capacity, he provides leadership in the day-to-day operations of the sales and delivery department, while seeking out and targeting new customers and sales opportunities, and initiating action plans to approach and secure new business for Prudent Consulting. Jason is a graduate of Texas A&M and the President of TechServe Alliance’s Dallas Chapter. Michael Cleland, President Charted Path With more than 20 years of experience in the staffing industry, Mike Cleland has shaped his success around the belief that staffing managers and executives are the cornerstones of high-performing staffing organizations. As the founder of Charted Path, Mike has worked with staffing executives and managers on business planning, sales strategy, process improvement, performance management, compensation plan development, metrics portfolio creation and more for over 50 multi-million dollar companies. He has worked with every major staffing vertical including IT, engineering, healthcare, light industrial, clerical, legal, and managed services. In addition, Mike assists owners and investors with pre and post-merger vetting and assimilation of strategic acquisitions. Jay Cohen, CEO/President Signature Consultants Over a 25-year period, Jay Cohen has been a owner and operator of various businesses. Upon graduation from Cornell, Jay completed his residency and fellowship at Jackson Memorial in Miami, Florida, and was selected as chief resident of internal medicine. He then completed his fellowship in gastroenterology. After leaving Jackson Memorial, Jay founded MSPB, a privately held medical group. While there, Jay was a practicing physician and managing partner of what became one of the largest privately owned medical groups in South Florida. After discovering that he really liked the business side of things, Jay decided to invest in his own staffing company, Signature Consultants. Jack Daly, Speaker, Trainer, Coach and Author Professional Sales Coach, Inc. Jack Daly is an experienced and inspirational sales trainer and sales coaching expert, who inspires audiences to take action in the areas of sales management, corporate culture, and sales training. He brings 30-plus years of field-proven experience, from a starting base with CPA firm Arthur Andersen, to the CEO level of several national companies. Jack is a proven CEO/Entrepreneur, having built six companies into national firms, two of which he has subsequently sold to the Wall Street firms of Solomon Brothers and First Boston. Jack’s role as a sales trainer extraordinaire has helped craft “street-tested sales” methodologies that help create truly successful sales professionals and profitable companies. His sales trainer know-how has turned him into an accomplished sales coach authority and author of books including “Hyper Sales Growth,” an Amazon #1 Bestseller.

Speaker List


Alfred De Bellas Jr., President De Bellas & Co. Alfred De Bellas has over four decades of experience in all phases of investment banking, with an established expertise in mergers and acquisitions, corporate valuations, financial advisory services, public securities offerings and private financing transactions. Prior to founding De Bellas & Co. in 1983, Al managed the Corporate Finance Department of Underwood Neuhaus & Co., Inc. for nine years. Al began his investment banking career in 1966 at Goldman, Sachs & Co. where he worked until 1972. He has taught investment banking at the Jesse H. Jones School of Business at Rice University and has served on the American Stock Exchange Member Firm Advisory Committee and as an Allied Member of the New York Stock Exchange. Paul DePodesta, Subject of “Moneyball,” New York Mets VP of Player Development and Scouting, and Entrepreneur Paul DePodesta gained worldwide recognition as Assistant General Manager of the Oakland Athletics where he worked with GM, Billy Beane, bucking an ingrained system to transform the A’s from a team with six consecutive losing seasons into one of the winningest teams in baseball. Their unorthodox approach was the subject of the bestselling book “Moneyball” by Michael Lewis, which was later made into a major motion picture. Following his extraordinary success with the As, Paul became one of the youngest General Managers in Major League Baseball history. In his first season in LA, he led the Dodgers, who had not won a postseason game since 1988, to a Division Championship and a playoff victory. He is currently an executive with the New York Mets organization.

Robert Dickey, Group President, Technology and Engineering Randstad USA Robert (Bob) Dickey manages the overall strategic direction, sales and marketing efforts, business operations, and employee development for Randstad Technologies and Randstad Engineering. Accelerating growth and expanding market presence in both sectors are Bob's key initiatives. In line with this, he also directs the management of DB Concepts, the company's international recruiting arm, which handles all the company's immigration and global hiring activities, as well as the strategic development of offshore and near-shore recruiting capabilities with facilities in Hyderabad, India. Bob joined Randstad in 1994 as an account manager working out of the Woburn headquarters. Throughout his career at Randstad, he has held multiple roles including branch manager, regional manager, and vice president. As executive vice president, Bob’s steadfast leadership positioned the organization to sustain economic changes and market fluctuations. Under his skilled direction, the company has experienced tremendous growth and development in virtually every sector.

Speaker List


Rhona Driggs, Senior Vice President Volt Workforce Solutions Rhona Driggs is Senior Vice President of North American Staffing for Volt Workforce Solutions. In her role, Rhona reports directly to the CEO and leads all commercial and technical staffing offices in Volt’s North America division, overseeing market sales and recruiting, as well as new business development, MSP/VMS Program Support, MSP/Strategic Account Collaboration, and Operations Solutions. Rhona, a 25-year staffing industry veteran, began her career at Volt as a Regional Manager, opening the company to several new markets, including her native Minneapolis. With more than 192 worldwide locations, Volt is one of the largest staffing service providers in the industry, with clients in 60% of the Fortune 100 and 50% of the Fortune 500. Her expertise in selling and managing very large MSP/VMS programs has created a proven track record of leading sales, large client management, and recruitment and delivery in markets across the United States. Craig Etter, Lawyer CAE Staffing Consultants, PLLC Over the past 25 years, Craig Etter extensively consulted with and represented clients in the IT staffing and services industry in matters involving employment taxes, benefits, wage and hour requirements, and other tax and employment law issues. Craig has successfully concluded numerous audits throughout the United States involving worker classification issues. His experience also entails counseling clients on a broad spectrum of tax and employment law issues, including drafting contracts, employee terminations, and representing numerous clients on co-employment issues with respect to various federal laws affecting employer/employee relations. Craig also has participated in the drafting of Federal employment tax laws and has authored a number of articles on tax and employment law issues. Matthew Franklin, Director of Recruiting Mitchell/Martin, Inc. Matthew Franklin is a Director at Mitchell Martin, Inc. (MMI). He joined MMI in 1997 and has participated in the rapid expansion of the company’s consulting practice. Matt presently leads recruiting and service delivery for MMI’s IT staffing division. During his tenure, MMI has increased its recruiting staff to more than 50 dedicated full-time recruiting professionals. He has played an integral role in the selection and implementation of MMI’s internal “technology suite” which includes mobile, referral platforms, ATS integration, and video interviewing. Matt believes talent acquisition technology is here to stay and is passionate about discovering new products and services that will continue to give MMI a competitive advantage.

Speaker List


Diane Geller, Partner Fox Rothschild LLP Diane Geller focuses her practice on the representation of clients in the staffing industry. With more than 25 years of experience, including as general counsel for a major public company in the staffing and funding industry, Diane is a seasoned practitioner and strategic counselor who helps her clients with business issues and to stay compliant with the ever-changing regulations governing the workplace. Sean Gilligan, Chief of Staff Harvey Nash USA Sean Gilligan manages the high-volume and complex staffing needs of the global recruitment firm’s largest U.S. clients, while also focusing on its primary business functions; including large account penetration, driving strategic initiatives and oversight of program management. In addition, he serves as the U.S. representative for global Harvey Nash initiatives and cross selling. Previously, Sean held Vice President/Market Director roles for Harvey Nash in Colorado, Houston and Seattle. Eric Gregg, CEO Inavero Eric Gregg, founder of Inavero, brings his expertise in marketing and quantitative analysis to top professional service organizations. Eric is also a professor of marketing, a published author in the field of marketing, client loyalty and employee satisfaction, as well as client and job candidate research and consulting. Dino Grigorakakis, Vice President of Recruiting Randstad Technologies Dino Grigorakakis has over 20 years of experience in the IT staffing and services industry—the majority of that in IT staffing and direct hire for Robert Half International. Dino joined Technisource, now Randstad Technologies, in 2010 and was responsible for growing and managing the direct-hire practice across the US. As the Vice President of Recruiting and Direct Hire, Dino is responsible for Contract and Permanent Placement recruiting strategy for all of Randstad Technologies. Dino also provides direct oversight and management of the National Recruiting Centers with responsibilities that include hiring, training, and development of the recruiters and managers within these groups. Michael Hammond, Attorney Hammond Law Group, LLC Michael Hammond is a member of the American Immigration Lawyers Association and the founder and Senior Partner of Hammond Law Group. He has been practicing immigration law for more than 20 years with a focus on the IT and healthcare staffing sectors, handling over 1,000 H-1b cases annually. Mike is a national and international speaker, as well as a published author on immigration.

Speaker List


Tom Henricksen, IT Career Coach, Author, Speaker MyITCareerCoach.com Tom Henricksen is a technology professional, career coach and speaker. He has worked in various roles in technology for over 15 years. Tom has learned how to screen technical talent and match skills to the proper job. He has helped companies understand and evaluate for many different technical jobs. Tom can help you cut through the jargon to make the right move. Eugene Holtzman, President Mitchell/Martin, Inc. Eugene Holtzman is the founder and President of Mitchell Martin. Gene founded the company in 1984 after he recognized the ever-rising demand for professional staff in the field of Information Technology. Gene is commonly cited by a variety of trade publications; he has consulted numerous CIOs in relation to compensation, recruiting, retention and on the utilization of various professional search technologies. Gene’s profound knowledge of the industry, his insights, and his personal views are what has led to the ultimate success of Mitchell Martin: a company which is now a leading staffing provider in the fields of healthcare and information technology. In 2013 Gene created Talent Tech Labs, an incubator focused on helping entrepreneurs build and test new products and services in talent acquisition technology. Ericka Hyson, COO Ettain Group Ericka Hyson is Partner and COO at Ettain Group. Starting as a recruiter in January 1999, she quickly ascended into challenging leadership roles within the company and was named Chief Operating Officer in January 2015. Throughout Ericka’s tenure at Ettain Group, the company has achieved triple digit annual growth, and is currently ranked the 32nd largest IT staffing firm in the United States. In 2012, she launched Ettain Group’s groundbreaking “People Department,” delivering on Ettain Group’s mission of creating internal growth opportunities for employees. In August 2015, Ericka was named one of Staffing Industry Analyst’s Global Power 100 Women in Staffing. James Janesky, Managing Director Corporate Fuel Prior to joining Corporate Fuel, Jim Janesky spent more than 20 years as an equity sell-side research analyst in the Business Services space. During his tenure as an analyst, he launched the Business Services research effort at three investment banking firms: Montgomery Securities (now Bank of America Merrill Lynch), Stephens, Inc., and Stifel Financial. Jim started in capital markets in 1993 as an Associate Equity Analyst in the Technology/Telecom area at The Chicago Corporation. Jim participated in, or evaluated, over 100 public as well as private M&A, equity and debt transactions and his M&A analysis included strategic merits and accretion evaluation. He advised senior management, analyzed and provided institutional investment advice on one of the largest mergers in the human capital solutions industry.

Speaker List


Rolf Kramer, Founder & CEO Kranect, LLC Rolf Kramer comes with 18 years of experience in the staffing industry. Initially, Rolf spent 10 years successfully building and managing a highly successful IT staffing team in Denver, CO for ConsultNet. Rolf joined Bullhorn in 2007, as their Enterprise Sales Director, and helped build market share among large enterprise staffing companies. In August of 2012, Rolf started Kranect, a premier IT staffing and consulting agency based in Denver. Ronia Kruse, President & CEO OpTech Ronia Kruse is the founder and President & CEO of OpTech, LLC, an award-winning information technology and engineering staffing and solutions firm based in Michigan. Ronia has utilized her broad range of skills and experience to build OpTech into a highly successful, nimble and versatile firm. Her professional expertise lies in the areas of corporate strategy and strategic planning, treasury and financial management, marketing, branding and business development, strategic partnership, human capital planning, talent management and leadership development, and developing cutting-edge technology solutions. Steven Laine, TechServe Alliance Board Member Future State Steven Laine first began attending TechServe Alliance meetings at the Northern California chapter in 1988, as a recruiter for the Computer Resources Group. He has led two other TechServe Alliance member companies, most recently Future State, which he transformed from a IT and Technical Documentation staffing firm to a project-based, management consulting company specializing in Change Management and Operational Transformation. Steven has served on the TechServe Board for six years and is the current Board President. Jim Lanzalotto, Senior Vice President, Staffing & Health Care Sales Monster Worldwide, Inc. Jim Lanzalotto is an award-winning sales and marketing leader with more than 25 years of direct, leading-edge experience with some of America's highest-impact B2B brands in staffing, health care, B2B services and technology markets. Jim is a charter member of the Staffing 100, the ranking of the most influential people in the industry, according to Staffing Industry Analysts. Jim is currently Senior Vice President of Staffing and Health Care Sales at Monster Worldwide. In this role, he leads a team of more than 125 field and inside sales professionals to help the company build on its position as the global leader in recruitment and talent management services and technology solutions

Speaker List


Kate Lelievre, Director of Operations ALKU Kate joined ALKU in 2010 as one of the company’s first administrators. Today, as the Director of Operations, Kate oversees ALKU’s Operations Department including management of department personnel. Her expertise includes employee relations, development, and retention. Her strength is demonstrated in mentoring supervisors and managers, while providing tactical and strategic guidance to senior management teams. Kate’s strong interpersonal skills allow her to relate and engage with all levels of employees and managers. Kate is dedicated to employee satisfaction and overall company culture. She believes that providing opportunity and maintaining a positive culture and environment is essential to ALKU’s overall success. Michael McGowan, President, Oxford Global Resources COO, On Assignment, Inc. Michael McGowan joined Oxford Global Resources in May 1997, as Chief Operating Officer and was promoted to President and COO of Oxford in 1998. He was promoted to Chief Operating Officer of On Assignment in 2012. As Chief Operating Officer, Michael oversees CyberCoders, Life Sciences Europe and Oxford Global Resources, where he has retained the role of President of that division. Prior to his roles at Oxford and On Assignment, Michael was Senior Vice President and General Manager for Kelly Services’ Middle Markets Division. Prior to that, he was Vice President and General Manager for The MEDSTAT Group, a healthcare information firm, and before that he held increasingly senior positions during his 16-year tenure at Automatic Data Processing (ADP). Leah McKelvey, Sr. Director, Sales & Partnerships ClearEdge Marketing In her role as Senior Director of Sales and Partnerships at ClearEdge Marketing, Leah McKelvey develops marketing strategies that drive sales for companies in the talent management sector, from fast-growth HR tech companies, to leading national staffing companies. She is also responsible for identifying, building and managing strategic alliances that support ClearEdge’s goals. Before joining ClearEdge, Leah spent more than eight years at CareerBuilder, in both marketing strategy and leadership roles, with a focus on the staffing and recruiting space. Bob Miano, President and CEO Harvey Nash USA/PAC Bob Miano joined Harvey Nash in 2004 and is responsible for the strategic direction and operation of U.S. and Asia markets providing IT recruiting, outsourcing, offshoring and executive search services. Bob was formerly president of the technology solutions group for Spherion Corporation, which under his leadership became one of the company’s most profitable business units. He also served as president of Comdisco Computing Services and general manager of Manufacturers Hanover Corporation. His 30-year career in business and technology began at IBM. Bob graduated from Hunter College with a degree in Computer Science and from New York University's MBA program.

Speaker List


David Morgan, President of Information Technology & Engineering Addison Group David Morgan has been in the staffing industry for more than 20 years exclusively in Information Technology. In 2001, he started an IT business that is now Addison Group IT, a $100M IT staffing and direct-hire business with more than 17 offices throughout the country. David began his career with Sapphire Technologies, now Randstad, after graduating from Merrimack College in Massachusetts. Raja Narayana, President Aditi Staffing As President of Aditi Staffing, Raja Narayana is responsible for the company’s organizational design, strategy and growth. He has been instrumental in establishing Aditi Staffing as a top-ranked strategic staffing partner for many Fortune 500 firms, as well as the Top Global MSP firms. Under Raja’s leadership, Aditi Staffing has evolved into an industry thought leader in the MSP space. Recent accolades include being one of SIA’s 2014 Fastest Growing US Staffing Firms and an SIA’s Top Diversity Staffing Firm three years in a row, 2013-2015! Aditi Staffing was also recently recognized as a Top 1% strategic partner with the top two Global MSP firms. With a deep IT staffing heritage, Raja is leading Aditi Staffing to heights while driving continuous improvement for Aditi’s clients, MSP partners and consultants making Aditi Staffing a partner of choice. Tom Nunn, President Tom Nunn Consulting, LLC Tom Nunn is the president of Tom Nunn Consulting, LLC, a company he started in 2009 that specializes in helping owners and executive teams of growing companies implement best practices to enable long-term growth, profitability and health. Tom currently works with numerous IT staffing companies around the country and also facilitates industry roundtables. He is actively involved in TechServe Alliance as a speaker, facilitator and currently serves as Secretary-Treasurer for the Board of Directors. Prior to starting his own company, Tom was president of a national IT staffing company headquartered in Boston. Over the nine years that he was there, Tom helped develop and lead a high-performing team that grew the company from $25MM to $100MM and top quartile profitability. Tom has over 30 years of diverse business experience, including many years as an executive in the financial services industry where he led teams that oversaw IT and back office support for various investment management functions in multi-national banks. Denice Olson, VP Strategic Staffing Solutions Denice Olson brings 22 years of business development and recruitment experience to Strategic Staffing Solutions (S3). Her experience includes emphasis in recruitment, business development, management and the ability to deliver S3’s primary service offerings (including IT Supplemental Staffing, Vendor Management Programs, Centralized Recruitment & Fulfillment, Corporate Recruitment, Supplier Diversity Management, IT Solutions and Offsite Development Centers). Today, Denice is responsible for supporting national sales development, coaching, mentoring, as well as corporate recruitment.

Speaker List


Pat Patel, President & CEO Intelliswift Software, Inc. Currently, as the CEO of Intelliswift, Pat has been instrumental in building one of the fastest growing companies in the Bay Area. He managed to grow the company from one employee to 1,100 employees in a span of 13 years with a paltry investment of $5000. Pat has been instrumental in driving Acquisitions of four companies ranging from Offshore development, a 34-year old Onsite Staffing Company and Legal Placements. He has successfully led the organization while posting a three-digit growth margin for Intelliswift. David Phillips, Director CHILDS Advisory Partners Dave Phillips joined CHILDS Advisory Partners following successful tenures at several global human capital firms. As a director, he manages CHILDS Advisory Partners’ Jacksonville, FL. office, focusing on firms in the business services sector. Prior to joining CHILDS, Dave served as the Vice President of corporate development for Volt Information Sciences. Prior to that, Dave spent 10 years as Vice President of corporate development for MPS Group, and executed over 40+ transactions across the IT, healthcare, legal, finance & accounting, marketing and VMS/RPO/MSP sectors. He leverages his three decades of experience acquiring, integrating and managing high-performing business services and technology companies to provide guidance to services firms. Mark Roberts, CEO TechServe Alliance Mark Roberts is Chief Executive Officer of TechServe Alliance, the national trade association for the IT & engineering staffing and solutions industry. Prior to being named CEO by the TechServe Alliance Board of Directors in February 2003, Mr. Roberts served as COO & General Counsel of the organization. He is an authority on both business trends and legal issues impacting the industry. He writes and speaks frequently on industry topics including what successful firms are doing to drive growth and profitability. Before joining TechServe Alliance, Mr. Roberts was a partner in the Labor and Employment Group of a large Florida law firm. Mr. Roberts also served for four years in the Washington, D.C. office of Congressman Benjamin A. Gilman of New York. Mr. Roberts currently serves as a member of the Labor Relations Committee of the U.S. Chamber of Commerce. Carol Schindler, Trainer, Speaker, Director, Writer, Carol Schindler Consulting Carol Schindler has been a creative director, writer, trainer, and speech coach for corporate conferences for the past 25 years. She has worked in every area of the corporate world from pharmaceutical, high tech, service industries and financial institutions. Carol is a founding member of Chicago City Limits, an award winning improvisational group and the longest running comedy show in New York City. Her improvisational background and her corporate experience give her a perfect blend of big business and show business, allowing her to coach many corporate executives towards their best performance.

Speaker List


Speaker List

Harvey Shulman, President EAC Harvey Shulman, a co-founder and general counsel (1987-1999) for NACCB (now TechServe Alliance), has provided legal advice to more than 150 IT companies for more than 25 years. Clients respect Harvey’s practical approach and legal knowledge on employment and independent contractor issues, government audits (IRS, DoL, state agencies), customer contracts, non-competes, M&A, and more. Harvey is a published author and received NACCB's Lifetime Achievement Award. Chris Skerrett, Managing Director, Staffing & Recruiting Group CareerBuilder Chris is a CareerBuilder veteran, starting his career 12 years ago in the Multimedia Sales Group. He quickly grew his business becoming Team Lead and eventually taking on nine leaders and 100 account executives as CareerBuilder expanded its market leading position. He spent four years in Canada, starting with leading the inside sales team and being promoted to Director of all Canada. Chris was responsible for all sales, marketing and partnerships in the CA marketplace. In 2011 Chris returned to the US to lead the Central Major Accounts Team within the Staffing and Recruiting Division. Chris is an industry expert and is a frequent speaker at many industry events and currently sits on the Board of several staffing associations. He is a graduate of Denison University. Jeff Soderberg, CEO Software Technology Group Jeff Soderberg is CEO of Software Technology Group. He started the company in 1996 and continues to work with the leadership team. Over his 20 years in the staffing business, Jeff has learned to be successful by hiring and developing the best management and technical talent in the market. With strong internal leadership and outside professional input, STG has developed a dynamic culture of best practices and high-performance teamwork. The use of metrics as a management tool has helped drive the company to a new, higher level of productivity. Priya Sunil, Sr. Recruiting Lead Harvey Nash Priya Sunil is currently the Senior Recruiting Lead at Harvey Nash, a global professional recruitment consultancy and IT outsourcing service provider in Denver, CO. Priya has many years of HR generalist experience and specialized recruiting in the areas of IT, Executive Management and Engineering. Previous to Harvey Nash, Priya was employed at Nextgen Information Services, Thompson Consulting, LLC., NIIT Ltd. and Times of India.


Sue Thaden, President/CEO CRi Susan Thaden, President/CEO of Client Resources, Inc. (CRi), founded the company in 1999. CRi is a leading provider of IT Consulting and Project Services in the Midwest. Sue founded From Now On in 2015. From Now On is a product company that creates fan and student experience apps for college arenas and campuses. Sue was the 2013 Chairman of the Board of Directors for TechServe Alliance and is the 2015 Chair of their Government Affairs Committee. She is a member of the Omaha Chamber of Commerce Board and has been a member of Strategic Coach, an entrepreneurial coaching program, since 2001. Sue serves on the Dean’s Advisory Board for Information Science and Technology at the University of Nebraska-Omaha and served as the Chair of the Women in IT Task Force for the University. Richard Thatcher, Managing Director Fairmount Partners Richard W. Thatcher is a founding partner and managing director of Fairmount Partners. Mr. Thatcher specializes in mergers and acquisitions, strategic/financial advisory services, and private financings for emerging growth companies. His clients include leading middle-market and entrepreneur-led companies in the information technology and business services sectors. Prior to founding the company, Mr. Thatcher led Investec Inc.’s corporate finance practice serving those same sectors. In 1992, Mr. Thatcher joined PMG Capital, Investec’s predecessor firm, following an extensive career as head of mergers and acquisitions for AGS Computers Inc., a major information technology software and consulting services company, where he focused on the financial services, telecommunications, computer manufacturing, and distribution industries. He joined AGS when they purchased his firm, Atlantic Management Systems, of which he was founder and CEO. Atlantic specialized in project management and systems development software and consulting services. Chris Thrall, Director of Recruiting Swoon Technology Resources Chris Thrall is the Director of Recruiting for Swoon. He was a founding member of Swoon, a company that has won numerous awards in its five-plus years of existence including winner of “Best Staffing Firm To Work For” by SIA & Monster.com, the “TechServe Alliance Excellence Award,” “Best Places to Work” by the Chicago Business Journal, and “Best & Brightest Companies to Work For” by the National Association for Business Resource. Chris has over 15 years of recruiting experience and has built successful delivery models that support a national account base from the ground up.

Speaker List


Sam Timothy, President and CEO Paladin Consulting, Inc. Sam Timothy was appointed President and CEO of Paladin Consulting in May 2013. Sam is passionate about the value that staffing provides to today’s economy. He has many years of experience as a leader in the staffing industry, as well as several years as a staffing industry customer, where he ran effective finance teams using staffing services. Under his leadership, Paladin has implemented a customer-centric strategy that has changed the way we acquire customers, onboard field employees and service both customers and employees. This implementation resulted in Inavero’s Best of Staffing Client Satisfaction award in 2015. Leslie Vickrey, CEO & Founder ClearEdge Marketing Leslie Vickrey is CEO & Founder of ClearEdge Marketing, a full-service agency specializing in outsourced marketing and PR services for companies within the talent management space, from HR technology firms to global staffing organizations. In addition to being the company’s founder, visionary and strategist, Leslie supports all ClearEdge account managers and strategic accounts. She is committed to personal service and meets with clients to identify marketing strategies that help businesses achieve their critical branding, sales and recruitment goals. Chris Walters, Vice President, Consulting Services Levi, Ray & Shoup, Inc. Chris Walters is Vice President of LRS Consulting Services, a staff augmentation group within Levi, Ray & Shoup, Inc. (LRS), which is headquartered in Springfield, Ill. As Vice President, Chris is responsible for all aspects of the group’s sales, recruiting and delivery activities. Chris was promoted to sole Vice President of LRS Consulting Services in 2012, after having served as Director since 2006. Under his guidance, the group has grown to eight consulting offices and consultant headcount has increased 147%. During his tenure as Director of Sales from 2000 to 2006, Walters was responsible for sales revenue for the company, as well as developing and managing the ongoing Microsoft partnership for LRS. Doug Washington, Director of Recruiting Strategy Tricom Technical Services Doug Washington has nearly 20 years of professional experience in and around the recruiting, staffing, consulting and information technology services industries. He’s successfully recruited, led recruiting teams and managed sales and recruiting operations for several staffing and consulting organizations, from local Kansas City area companies to an international, publically traded professional services consulting firm. In 2014, Doug founded Powerhire, his own IT staffing firm. In addition to his full-time employee roles over the past decade, Doug has served as a business operations consultant to several small businesses. In early 2015, Doug shut down Powerhire to join Tricom Technical Services, a 21-year old Information Technology staffing firm, as their Director of Recruiting Strategy. He focuses on the growth, development and success of Tricom’s recruiting group and assists in Tricom’s expansion into metro markets outside of Greater Kansas City. In June of 2015, Tricom opened its first branch office in Minneapolis.

Speaker List


Vikki Whitefoot, Senior Manager Levi, Ray & Shoup, Inc. Vikki Whitefoot has faced the challenges of sourcing and recruiting IT talent since 1998. She joined LRS as Technical Recruiter in 2006. Currently Manager of Recruiting for LRS Consulting Services, Vikki fills many roles. She manages the St. Louis recruiting team, is the Branch Manager for LRS’ National Accounts branch and is responsible for LRS’ recruiting standards and practices across all branches. She is also the creator of the group’s Associate Recruiter training program. Since its inception in 2007, the program has trained over 50 associate recruiters. Karen Wilson, President/CEO MAKE Corporation Karen Wilson joined MAKE Corporation as a partner in 2002 and purchased the company in 2010. MAKE Corporation has offices in Chicago and Dallas and Karen considers herself fortunate to work with both the brightest and kindest team of professionals at MAKE. Over the course of her career, Karen has established herself at the forefront of contingent workforce management through her thought leadership and IT services industry involvement. Mike Zachrich, Market Director, Miami Signature Consultants Over the past 10 years, Mike “Zach” Zachrich has focused on a career in both sales and management. After graduating from the University of South Carolina, Zach relocated to Charlotte and began working for Advanced Sensor Technologies as an Account Manager for the Carolinas. In 2010, Zach changed industries and moved into IT staffing as an entry-level recruiter for Signature Consultants. Zach enrolled into the company’s Recruiter to Sales training program and upon graduating, he was assigned to service Signature‘s largest customer. In 2014, Zach relocated to Miami to establish the firm’s local operation and become part of the team responsible for all three of its Florida offices. As Director of Business Operations, Zach spends his time developing and serving customers, overseeing branch and regional operations, focusing on career development for his team members and living daily within the core values of hard work, honesty and doing the right thing. Gary Zander, President Project One, Inc. Gary Zander is Founder & CEO of Project One, a tech/digital media consulting company serving a national client base within broadcast & cable television, telecom & communications, sports media & interactive entertainment, content publishing and digital advertising. Project One supplies consultants possessing a combination of technical skill sets, along with deep domain expertise. Prior to founding Project One, Gary worked in product marketing & management with Automatic Data Processing. Previously, he was in systems development with Dun & Bradstreet.

Speaker List



Exhibitor Booth 1Staff by Professional Advantage 214 247Headhunting 216 Access Capital 106 AGR Financial, LLC 109 Avionté 405 Bond International Software 117 Brilent 414 Broadbean Technology 401 Bullhorn, Inc. 203-205 CareerBuilder 103 COMPAS Technology 410 Dice 302-304 DiscoverOrg 413 easyBackgrounds , Inc. 407-409 echogravity 208 employdrive 113 erecruit 118 Flexible Funding 313 Gulf Coast Business Credit 315 Inavero 104 InsightSquared 110

Exhibitor Booth JobDiva 303 Jobscience 411 Lyons Solutions 116 Monster Worldwide, Inc. 209 Networkers Funding, LLC 309 NewVector Group 111 Pearl Law Group 419 Photo Booth 212 PSG Global Solutions 112 R.A. Cohen Consulting 417 SkillSurvey, Inc. 311 SmartSource Computer Rental 412 Spark Hire 115 Staffing Industry Analysts 415 Staffing Robot 317 Talent Rover 100 TalentWise, Inc. 408 TechServe Alliance 215 Tricom 210 VISANOW, Inc. 416 Wells Fargo Capital Finance 403

Exhibits FLORES 1-5

Friday, November 13

7:30 AM – 4:00 PM

Saturday, November 14 7:30 AM – 3:00 PM

Exhibitor Map


1Staff by Professional Advantage, Booth 214 8101 East Prentice Avenue, Suite 300 Greenwood Village, CO 80111 (701) 235-2363 www.Go1Staff.com

Contact: Kristin Hansen, Client Success Manager (701) 551-2909 [email protected]

Professional Advantage’s staffing software solution 1Staff, provides staffing agencies with technology to empower their most valuable assets: their employees and their candidates. 1Staff Front-to-Back Office, powered by Microsoft Dynamic, provides compliance, CRM, ATS, marketing, pay/bill and accounting functionality, while delivering business insights and analytics to your team through familiar tools.

247Headhunting, Booth 216 1046 West Kinzie Street, Suite 300 Chicago, IL 60642 (630) 680-0100 www.247headhunting.com

Contact: Casey Godfrey, Senior Director (312) 493-3810 [email protected]

Established in 2003, 247Headhunting has locations in Chicago; United Kingdom; Trichy, India; Hyderabad, India; and Manila, Philippines. As the premier provider of offshore recruitment and research services, we optimize client recruitment efforts or outsource recruitment function. Employing a “best-shore” model, we provide maximum results at minimum investment. Our time-tested processes deliver success, 24/7.

Access Capital, Booth 106 405 Park Avenue New York, NY 10022 (212) 644-9300 www.accesscapital.com

Contact: Jessica Sanchez, Director of Marketing (212) 644-9300 [email protected]

Access Capital is the nation’s leading independent commercial finance

Exhibitor & Sponsor List


company for the IT staffing industry. New York-based and operating throughout the United States, for more than 25 years we have been financing and advising clients ranging from young startups to public companies with revenues of hundreds of millions of dollars.

AGR Financial, LLC, Booth 109 100 Metroplex Drive Edison, NJ 08817 (732) 572-0568 www.agrfinancial.com

Contact: Sabina Smits, Director-Business Development (305) 255-8181 [email protected]

AGR specializes in providing working capital financing to IT & engineering staffing companies since 1995. Low rates; no banking restrictions; no hidden fees; flexible and customized funding programs to suit your needs. Start-ups welcome. Our M&A division provides valuation, consultation and representation in buying or selling staffing and consulting companies.

Avionté, Booth 405 1270 Eagan Industrial Road, Suite 150 Eagan, MN 55121 (651) 556-2121 www.avionte.com

Contact: Laura Schmitz, VP of Vertical Markets (651) 556-2121 [email protected]

Avionté provides innovative recruitment technology and staffing software solutions to the HR industry. Founded in 2005, Avionté has quickly grown to be a leader in its space by offering front- and back-office staffing software with a strong focus on service and client relationships. Avionté currently supports over 10,000 users in the U.S. and Canada.



Bond International Software, Booth 117 1805 Old Alabama Road, Suite 340 Roswell, GA 30076 (770) 246-2300 www.bond-us.com

Contact: Phil McCutchen, Marketing Manager (770) 246-2319 [email protected]

Bond International Software, Inc. offers AdaptSuite, a flexible and reliable cloud-based software solution that empowers staffing and recruiting firms to improve their growth and profitability. Our staffing and recruiting software solutions, based on 40-plus years of experience, optimize business processes and accelerate the placement of human capital for over 100,000 professionals worldwide.

Brilent, Booth 414 411 Borel Avenue, Suite 512 San Mateo, CA 94402 (415) 297-1226 www.brilent.com

Contact: Charles Marshall, Co-Founder (415) 297-1226 [email protected]

Brilent is a data science tech company developing a SaaS solution to help talent seekers quickly and effectively identify the right talent to hire. The Brilent team brings together deep experience in machine learning and data science from leading-edge companies to solve the growing problem of leveraging big data to effectively identify and connect with the right talent. With the Brilent solution, pre-screening candidates takes minutes as opposed to hours or days thus shortening the time-to-hire, and increasing the number of candidate placements.

Broadbean Technology, Booth 401 34 Executive Park #150 Irvine, CA 92614 (949) 706-8560 www.broadbean.com

Contact: Nikki Floyd, Marketing & Events Manager (898) 706-8574 [email protected]



Broadbean Technology develops innovative online recruitment software that helps over 60,000 recruiters globally source candidates from job boards, social networks, and other online recruiting channels. Its strong partnerships and successful network of over 7,000 integrated job boards allow Broadbean to provide powerful insight on the recruiting industry through performance analytics.

Bullhorn, Inc., Booth 203-205 33-41 Farnsworth Street, 5th Floor Boston, MA 02210 (617) 478-9100 www.bullhorn.com

Contact: Vinda Rao, Senior Marketing Manager (617) 951-4319 [email protected]

Bullhorn provides cloud-based CRM solutions for companies in staffing and business services industries. Its data capture and customer/candidate insight technology puts the most up-to-date and powerful information at users’ fingertips to give them everything they need to win more customers and better engage candidates. Today, Bullhorn serves more than 10,000 clients and 350,000 users, and its software solutions help the world's most successful recruitment agencies increase sales, improve service delivery, and streamline operations. Headquartered in Boston, the company has offices in St. Louis, London, and Sydney, with 500 employees globally. The company is founder-led and backed by Vista Equity Partners.

CareerBuilder, Booth 103 200 N. LaSalle Street, Suite 1100 Chicago, IL 60601 (773) 527-3600 www.careerbuilderforemployers.com

Contact: Natalia Vidmar, Sr. Business Development Manager (773) 527-2975 [email protected]

As the global leader in human capital solutions, ASA corporate partner CareerBuilder® helps staffing and recruiting firms with every step of the recruitment process from source to hire. CareerBuilder works with the world’s top employers, providing job distribution, sourcing, workflow, CRM, data, and analytics in one pre-hire platform.



CHILDS Advisory Partners 3438 Peachtree Road, Phipps Tower, Suite 1400 Atlanta, GA 30326 (404) 751-3000 www.childsadvisorypartners.com

Contact: Dave Phillips, Director (904) 803-6739 [email protected]

CHILDS Advisory Partners is the premier investment bank for high performing Staffing and HR Technology firms. Our unique combination of deep sector focus, global access to buyers and results-oriented services allow us to maximize value—and achieve successful outcomes for our clients. CHILDS is a member of FINRA and SIPC and is a registered broker-dealer.

ClearEdge 3456 N. Oakley Avenue Chicago, IL 60618 (312) 731-3149 www.clearedgemarketing.com

Contact: Leslie Vickrey, CEO & Founder (312) 731-3149 [email protected]

ClearEdge Marketing provides outsourced marketing and PR services for companies within the talent management space, from HR technology firms to global recruitment organizations. Through extensive industry experience, creative talent and an integrated approach, we help businesses achieve their critical branding, sales and recruitment goals.

COMPAS Technology, Booth 410 100 Montgomery Street, Suite 2200 San Francisco, CA 94104 (888) 552-6672 web.mycompas.com

Contact: David Small, Director of Agency Sales (415) 230-2803 [email protected]

COMPAS Technology, founded in 2008, develops industry leading cloud based recruiting and talent management software solutions for


2015 SPONSOR

2015 SPONSOR


both the corporate and staffing industries. We are committed to helping professionals within the talent acquisition and management industry recruit and on-board top talent effectively and efficiently.

Corporate Fuel 10 E. 40th Street, 32nd Floor New York, NY 10016 (212) 260-2743 www.corporatefuel.com

Contact: Jim Janesky, Managing Director (646) 572-0430 [email protected]

Corporate Fuel is a leading New York City based investment bank that provides advice and capital to middle market companies through three complementary businesses: Corporate Fuel Advisors, a full service investment banking firm that provides M&A, capital raising, consulting and talent services to small- and medium-sized companies with revenues typically between $10 million and $200 million; Corporate Fuel Securities, a FINRA registered broker-dealer specializing in private placements of debt and equity securities; and Corporate Fuel Partners, a private equity fund formed to make acquisitions of, or equity investments in, established companies with strong prospects.

De Bellas & Co. 7700 Irvine Center Drive, Suite 800 Irvine, CA 92618 (949) 540-9157 www.debellas.com

Contact: Alfred F. De Bellas, Jr., President (949) 540-9157 [email protected]

De Bellas & Co. is a leading and is the longest established Merger and Acquisition Advisory firm focused on the Staffing Industry, including IT Staff Augmentation. The firm has focused on the Staffing Industry space for 30 years. De Bellas & Co. and its team have advised on over 200 M&A transactions and have performed over 200 valuations for various purposes in the Staffing space.


2015 SPONSOR

2015 SPONSOR


Dice, Booth 302-304 12150 Meredith Drive Urbandale, IA 50323-1500 (877) 386-3323 www.dice.com/openweb

Contact: MaryLou Garcia, Business Development Manager (515) 313-2201 [email protected]

Dice is the leading career site for technology and engineering professionals. Technology powers companies. Professionals power technology. Dice quickly delivers the opportunities, insights and connections technology professionals and employers need to move forward.

DiscoverOrg, Booth 413 805 Broadway Street, Suite 900 Vancouver, WA 98660 (800) 914-1220 www.discoverorg.com Contact: Patrick Purvis, Director of Sales (360) 783-6807 [email protected]

DiscoverOrg is the leading sales and marketing intelligence tool used by the top technology vendors, staffing companies and consultants targeting IT, finance, and marketing departments of Fortune-ranked, mid-market and SMB companies in North America and Europe.

easyBackgrounds, Inc., Booth 407-409 PO Box 952 Newfields, NH 03856 (800) 538-6525 www.easybackgrounds.com

Contact: Jon Anderson, VP, Business Development & Compliance (603) 294-1382 [email protected]

easyBackgrounds is a TechServe Alliance Associate, providing background screening, drug testing and related onboarding services nationwide and globally. Extensive experience supporting the IT Staffing industry, accurate reports and quick turnaround times along with our signature, unparalleled service make us your best partner for screening.


2015 SPONSOR


echogravity, Booth 208 3 Golf Center, Suite 270 Hoffman Estates, IL 60169 (847) 960-3305 www.echogravity.com

Contact: Kevin O'Brien, Partner (847) 960-3302 [email protected]

echogravity is the IT Staffing industry’s premiere marketing agency. Its partners and employees have worked in the industry since 1992 holding many recruiter, sales, management and marketing roles across various sized regional and national organizations. Our expertise spans the management of outsourced marketing for IT staffing companies, content marketing, social media management, lead generation, SEO and website design. We know the IT staffing industry better than any marketing agency on the planet. Come visit us or talk to some of our clients and you’ll understand why.

employdrive, Booth 113 4470 Cox Road, Suite 225 Glen Allen, VA 23060 (804) 665-9721 www.employdrive.com

Contact: Jeff Jefferson, Partner (804) 665-9725 [email protected]

employdrive works with staffing firms and leverages enterprise class technology for outsourcing Payroll & Benefits Administration. What makes us unique from other Payroll & HCM providers is that we’re committed to the staffing industry! That focus allows us to be more than just a vendor; we’re a true Payroll Partner.

erecruit, Booth 118 2 Oliver Street, 5th Floor Boston, MA 02109 (888) 573-2784 www.erecruit.com

Contact: Catie Augusta, Marketing Lead (617) 535-3720 [email protected]



erecruit is the leading innovator in enterprise staffing software, VMS and onboarding solutions for large staffing firms and employers. erecruit uses modern, standards-based technologies to provide highly scalable and configurable solutions that allow today’s best firms to put their clients, candidates and vendors at the heart of their businesses.

Fairmount Partners 100 Four Falls Corporate Center, Suite 660 West Conshohocken, PA 19428 (610) 260-6200 www.fairmountpartners.com

Contact: Dick Thatcher, Managing Director (610) 260-6238 [email protected]

Fairmount Partners is an independent investment banking firm focused on serving the needs of middle market and emerging growth companies. We provide a complete range of investment banking and capital advisory services for our clients including merger and acquisition advisory, financing advisory, fairness opinions and valuations and strategic corporate development advisory services. We have closed transactions for clients in North America, Europe, Asia, Australia and the Middle East.

Flexible Funding, Booth 313 One Embarcadero Center, Suite 1510 San Francisco, CA 94111 (415) 391-4320 www.flexiblefunding.com

Contact: Steve Capper, CEO (415) 391-4320 [email protected]

With a solid track record in the tech staffing industry, Flexible Funding provides payroll funding that is invisible to your customers. No long-term contracts and the fairest agreement in the industry. We are a licensed and bonded California-regulated lender. Rates as low as 1 percent for 60 days.


2015 SPONSOR


Gulf Coast Business Credit, Booth 315 5918 W. Courtyard, Suite 500 Austin, TX 78730 (866) 577-8867 www.gulfcoastbc.com

Contact: Meg Roberson, National Sales Manager (512) 249-9330 [email protected]

Gulf Coast Business Credit, a division of Gulf Coast Bank & Trust Co., specializes in accounts receivable financing for the staffing industry. We understand the unique challenges of the staffing industry and can provide the financial support your company needs to help manage growth, take advantage of opportunities or help fund payroll.

Hammond Law Group 3200 Carew Tower, 441 Vine Street Cincinnati, OH 45202 (513) 381-2011 www.hammondlawgroup.com

Contact: Mike Hammond, Partner (513) 381-2011 [email protected]

Hammond Law Group is a Cincinnati-based immigration law firm with a national practice. The firm focuses its practice on the Information Technology and Healthcare sectors. The firm’s clients range from Fortune 100 companies to progressive startups with a specific focus on staffing companies. The firm’s attorneys are all members of the American Immigration Lawyer’s Association and regularly publish and speak on topics related to business immigration.

Inavero, Booth 104 715 SW Morrison Street, Suite 400 Portland, OR 97205-3123 (503) 977-6295 www.inavero.com

Contact: Eric Gregg, CEO (503) 542-3332 [email protected]

Rooted in service quality research for staffing firms, Inavero's online Net Promoter® surveying software helps you to easily survey your clients' and talent satisfaction, capture testimonials, compare your service levels to others, and earn recognition for being exceptional.


2015 SPONSOR

2015 SPONSOR


InsightSquared, Booth 110 4 Copley Place, 5th Floor Boston, MA 02116 Phone: (617) 370-8100 www.insightsquared.com

Contact: Zach Hawley, Customer Success Manager (617) 370-8348 [email protected]

InsightSquared provides actionable analytics for Staffing & Recruiting firms that want to run their businesses by the numbers. Hundreds of companies and thousands of users around the world leverage InsightSquared’s award-winning analytics to maximize sales performance, increase team productivity and close more business.

JobDiva, Booth 303 44 Wall Street, 18th Floor New York, NY 10005 (866) JOB-DIVA www.JobDiva.com

Contact: Gus Samra, SVP Sales (212) 306-0108 [email protected]

As today’s global technology leader and front-to-back Talent Management solution, JobDiva combines a powerful Applicant Tracking System (ATS), a Customer Relationship Management (CRM) application, synchronization with all major job boards and VMS providers, BI analytics, automated resume harvesting, a Mobile App, and much more. The true innovator in Talent Management, JobDiva offers more patent-protected features than any other solution on the market—including the unique ability to search resumes for “skills by years of experience”—and hosts the largest resume database in the staffing industry.

Jobscience, Booth 411 135 Main Street, Suite 350 San Francisco, CA 94105 (866) 284-1892 www.jobscience.com

Contact: Zach Bayer, VP, Enterprise Sales (603) 206-2331 [email protected]



Built on the Salesforce.com platform, Jobscience leverages the #1 Cloud CRM in the world to give staffing and recruiting firms the tools that lead to a new way of thinking: Candidate-centric, data-driven and personalized through technology. Jobscience operates in the cloud, and on any mobile device to help recruiters up their game.

Lyons Solutions, Booth 116 1531 S. Tamiami Trail, Suite 703 Venice, FL 34285 (941) 497-4700 www.lyonssolutions.com

Contact: Jack Lyons, Founder and President (941) 497-4700 [email protected]

Lyons Solutions provides M&A advisory services for companies with revenues of $10-$100 million. We provide creative, personalized service to meet each client's stated needs and objectives. Since 1984, we’ve had a 90 percent success rate and have completed 140 transactions. Our clients often comment that our service has exceeded their expectations.

Monster Worldwide, Inc., Booth 209 133 Boston Post Road Weston, MA 02493 (800) MONSTER http://hiring.monster.com

Contact: Jeff Duchesne, Strategic Marketing Manager (781) 296-1721 [email protected]

Monster is a global leader in connecting people to jobs, wherever they are. For more than 20 years, Monster has helped people improve their lives with better jobs, and employers find the best talent. Today, the company provides some of the broadest, most sophisticated job seeking, career management, recruitment and talent management capabilities.



Networkers Funding, LLC, Booth 309 2200 S. Main Street, PO Box 614 West Bend, WI 53095 (866) 794-7246 www.networkersfunding.com

Contact: Joyce Dieck, President (866) 794-7246 [email protected]

Fifteen years in business backed by 100+ years of experience in the staffing industry. Unlimited payroll funding. Increase the efficiencies of your operation with FREE web-based staffing software. Integrates to your web site for online application, job postings and time tickets. Invoice processing, on-site check printing and reports, payroll tax filings, W2s and more. Call for free demo today and ask about our special anniversary pricing!

NewVector Group, Booth 111 1936 46th Ave. SW Seattle, WA 98116 (425) 766-3196 www.newvectorgroup.com

Contact: Allison Ragasa, Director of Sales (206) 769-8640 [email protected]

NewVector provides professional development to leading IT and engineering staffing firms throughout North America. We offer 40 instructor-led and on-demand courses and certification programs in candidate sourcing, technical recruiting, demystifying IT, Healthcare IT (HIT), SOW-based project delivery and consultative staffing.

Pearl Law Group, Booth 419 567 Sutter Street, 3rd Floor San Francisco, CA 94102 (415) 771-7500 www.pearllawgroup.com

Contact: Marian Pierce, Director, Alliances & Development (415) 531-7737 [email protected]

For 20 years, Pearl Law Group has been providing comprehensive business immigration services in the US and internationally. With its



award-winning service and technology, Pearl ensures that clients get world-class resources with the personal attention of a boutique firm. The firm provides a full range of immigration services, from temporary visas and work permits, to permanent residence and immigration program oversight, serving employers, international assignees, and investors/entrepreneurs. Pearl is internationally renowned for the caliber of its attorneys and its innovative client technology solutions.

PSG Global Solutions, Booth 112 4223 Glencoe Avenue, Suite B113 Marina del Ray, CA 90292 (310) 405-0334 www.psgglobal.com

Contact: Brett Williams, Vice President of Business Development (310) 606-1243 [email protected]

PSG is the world’s largest and fastest growing provider of outsourced recruiting support to the global staffing and recruiting industry. With decades of experience in both staffing and the broader outsourced services sector, our services are easy to implement, cost effective, and drive real bottom-line results. Our recruiting centers are based in the Philippines, the preferred offshore location for supporting the US market.

R.A. Cohen Consulting, Booth 417 6241 Chalfont Circle Wilmington, NC 28405 Phone: (910) 769-4057 www.racohenconconsulting.com

Contact: Sam Sacco, Principal (910) 769-4057 [email protected]

Sam Sacco and Brian Kennedy combine more than 60 years of expertise in staffing and in mergers and acquisitions to help you buy, sell, value, or merge your business. The company has orchestrated more than 150 successful staffing industry transactions, finding the best cultural fit and business value for clients.



SkillSurvey, Inc., Booth 311 565 E. Swedesford Road, Suite 315 Wayne, PA 19087 (610) 947-6300 www.skillsurvey.com

Contact: Rob Bennett, Vice President, Channel Alliances (610) 947-6300 x1252 [email protected]

SkillSurvey’s flagship solution, Pre-Hire 360®, is an award-winning, patented technology that utilizes a unique combination of behavioral science and talent analytics. The online reference checking solution provides data that can be used to drive more informed hiring decisions based upon feedback provided by references on a candidate’s past job performance. The company also offers an extension of Pre-Hire 360 in the form of a passive sourcing solution.

SmartSource Computer Rental, Booth 412 1850 MacArthur Boulevard, Suite A Atlanta, GA 30318 (404) 352-8606 www.smartsourcerentals.com

Contact: David Womack, Account Executive (404) 697-5117 [email protected]

With 21 full-service locations throughout the US, SmartSource Rentals offers a complete range of rental solutions for laptops, Macs, workstations, servers, displays, Microsoft software, iPads, and imaging, as well as deployment and support services for your IT contractors.

Spark Hire, Booth 115 1500 Skokie Blvd. Northbrook, IL 60062 (224) 545-5599 www.sparkhire.com

Contact: Josh Tolan, CEO (224) 545-5599 [email protected]

Spark Hire is the fastest growing video interviewing platform in the world. Offering one-way and recorded live video interviews, Spark Hire



helps staffing and recruiting firms gain greater insight into candidates, improve client collaboration, and streamline the placement of talent. No contracts. Unlimited video interviews.

Staffing Industry Analysts, Booth 415 1975 W. El Camino Real, Suite 304 Mountain View, CA 94040 (650) 390-6217 www.staffingindustry.com

Contact: Adrianne Nelson, Director, Global Services (650) 390-6184 [email protected]

Staffing Industry Analysts is the global advisor on contingent work. Known for its independent and objective insights, the company’s proprietary research, award-winning content, data, support tools, publications, and executive conferences provide a competitive edge to decision-makers who supply and buy temporary staffing. In addition to temporary staffing, Staffing Industry Analysts also covers related staffing sectors. The company provides accreditation with its Certified Contingent Workforce Professional (CCWP) program. Founded in 1989 and acquired by Crain Communications Inc. in 2008, the company is headquartered in Mountain View, California, with offices in London, England. We provide practical, actionable, forward-thinking advice to help our clients develop their business and consistently treat them with the utmost respect, honesty and care. In our role as advisors we maintain strict confidentiality. We deliver research and editorial judgments that are completely objective and independent of financial considerations.

Staffing Robot, Booth 317 420 SW Washington, Suite 500 Portland, OR 97204 (866) 991-1849 www.staffingrobot.com

Contact: Jason Lander, Chief Promoter (866) 991-1849 [email protected]

We’re a full service creative and marketing agency dedicated to the staffing and recruiting industry. We create unforgettable brands, websites, videos and marketing strategies that get attention and deliver results. We seek innovative clients and we’re ready to start today.


2015 SPONSOR


Talent Rover, Booth 100 505 Sansome Street, Suite 1020 San Francisco, CA 94111 Phone: (415) 692-3759 www.talentrover.com

Contact: Brandon Metcalf Founder & COO (415) 685-4928 [email protected]

Talent Rover is a comprehensive software platform that modernizes the staffing and recruitment industry. It was born from frustration with software that overstated features, had piecemeal functionality and were peddled by a myriad of companies with no “on the desk experience.” Talent Rover has evolved beyond just an applicant tracking system; it is a fully mobile, cloud-based solution built on the Salesforce platform that integrates social media while combining a robust applicant tracking system (ATS) with customer relationship management (CRM), shift scheduling, human resource and benefits administration (HRIS), compliance management, online timesheets and expense reports, invoicing, integrated accounting software and branded communities to engage both clients and candidates. It embraces analytics enabling you to carefully analyze what drives your business and facilitate growth.

TalentWise, Inc., Booth 408 19800 North Creek Parkway, Suite 200 Bothell, WA 98011 (425) 974-6158 www.talentwise.com

Contact: Jillian Zona, Enterprise Sales Manager (617) 288-1573 [email protected]

TalentWise, a leading cloud solutions provider for the Human Capital Management industry, is transforming how HR screens and on-boards new hires from offer letter to day one. TalentWise unifies HR systems and tasks so HR can manage a streamlined workflow with built-in compliance and deliver an awesome new hire experience.



TechServe Alliance, Booth 215 1420 King Street, Suite 610 Alexandria, VA (703) 838-2050 www.techservealliance.org

Contact: Don Beemer, Deputy Managing Director of Insurance Operations (703) 997-4271 [email protected] TechServe Alliance is the national trade association of the IT & engineering staffing and solutions industry. Hundreds of IT & engineering staffing and solutions firms and tens of thousands of affiliated professionals count on TechServe Alliance to keep their leadership informed, engaged and connected. TechServe Alliance serves as the voice of the industry before the policymakers and the national and trade press. By providing access to the knowledge and best practices of an entire industry and tapping the “collective scale” of hundreds of companies, TechServe Alliance supports its members in the efficient delivery of best-in-class IT & engineering staffing and solutions for clients and exceptional professional opportunities for every consultant.

Tricom, Booth 210 N48W16866 Lisbon Road Menomonee Falls, WI 53051 (888) 348-4815 www.tricom.com

Contact: Shelly Wilkinson, Director of Sales (262) 509-6331 [email protected]

Trust the experts at Tricom to help your staffing company grow. We offer resources in all operational areas of your business including: Payroll analysis & processing; Billing integration; Portfolio management; Accounting services; Financial solutions; Compliance specialists; Staffing & recruiting software and Business performance tools. Our approach is a bit different: we consult with clients to find the best fit of resources. We craft a custom solution for each client to match the unique needs of his or her staffing company. Plus, our new client coordinator ensures the move to Tricom is as simple as possible. We’re proud to be a valued partner to hundreds of staffing companies throughout the last 25 years. The depth of resources and services Tricom provides, along with our constant focus on helping you exceed your goals, is why Tricom is the expert solution for a strategic partnership.


2015 SPONSOR


VISANOW, Inc., Booth 416 230 W. Monroe Street, Suite 2700 Chicago, IL 60606 (855) 840-8046 www.visanow.com

Contact: Jamie Gilpin, Chief Marketing Officer (312) 922-2071 [email protected]

VISANOW Inc. is a global immigration services provider integrating the best of both people and technology. The company offers a transparent and streamlined way to navigate the tedious and confusing visa application process. Its patented online platform provides fast response times, easy access to case information and comprehensive customer support—helping customers save time, money and stress. The company has prepared cases for tens of thousands of business and individual visa applications with a 95%+ VISANOW-affiliated attorney case approval rate* (*approval is not guaranteed in any given case; approval depends on the specific facts and legal circumstances of each case).

Wells Fargo Capital Finance, Booth 403 14241 Dallas Pkwy, 9th Floor, Suite 900 Dallas, TX 75254-2936 (972) 361-7007 www.wellsfargocapitalfinance.com/staffing

Contact: Jason Cole, Senior Vice President (972) 361-7007 [email protected]

Wells Fargo Capital Finance provides accounts receivable financing for staffing companies across the United States. With over 25 years of experience in assisting staffing companies, we understand the industry and create customized, flexible solutions to meet staffing companies’ unique cash flow needs.


Reduce your legal costs by up to 90%

Provide members of your team with access to unlimited inquiries by telephone and email for one year delivered by industry legal veteran Craig Etter for a single flat annual fee starting at $599 (for firms under $2 million in revenue) in all of the following areas:

For rates starting at less than the cost of one hour of an attorney’s time, you have access to all of the services described above for an entire year!

Services offered through TechServe Alliance Services Corp.

Contract Review and Support in Negotiations for: Employee Contracts Independent Contractor Agreements Client Contracts Supplier Contracts

Support in Negotiations Over Consultant Tenure Restrictions at Client Sites Microsoft and Employee Leasing Issues

Per Diem Payment Issues

Co-Employment Issues

Review of Worker Classification Issues Employee vs. Independent Contractor

Wage and Hour Issues – Overtime Laws Under the FLSA

Account ExecutivesRecruitersConsultants

EEO IssuesTitle VIIAmericans With Disabilities Act (ADA)Family Medical Leave Act (FMLA)Age Discrimination in Employment Act (ADEA)

TechServe Alliance Premium Services Program

Available Exclusively to Members


TechServe Alliance • 1420 King Street, Suite 610, Alexandria, VA 22314 • (703) 838-2050

Notes

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________

___________________________________________________________________________________________________________________________________________________________________________________________________



Notes


Notes

As the only insurance agency serving IT & engineering staffing and solutions firms created by the industry’s non-profit trade association, our mission is simply to serve industry firms – not maximize profits. Through our Business Insurance Program, we offer exclusive access to an A-rated carrier which achieves cost savings through:

Coverage specially tailored to the needs of firms within the industry

Preferred risk status for industry firms

Eligibility for preferred rating & pricing

Find out how our “messing with the market” can help your firm save money. Contact us for a no-obligation quote:

Don Beemer, Managing Director of Insurance Services703.997.4271 [email protected]

“YOU ARE MESSING UP THE INSURANCE MARKET BY DRIVING DOWN PRICING.”

Our Response: “That is what we intended to do. That is why we are here.”

Our Competitor:

Business Insurance Program

Available coverages include:

Workers’ Compensation Professional Liability

(Errors & Omissions) General Liability Commercial Auto

Umbrella Liability Employment Practices Liability Directors & Officers First & Third-Party Fidelity Bonds ERISA Bonds

© 2015 TechServe Alliance. All Rights Reserved

Insurance offered through TechServe Alliance Services Corp., a licensed insurance agency.

TSA_Conf15-OnsiteGuide-Cover-BACK_Layout 1 10/28/15 2:18 PM Page 1

The Only Event Designed Exclusively for IT & Engineering Staffing

and Solutions Firms

November 3-5, 2016

Amelia Island, FL

Omni Amelia Island Plantation Resort

EXPECT INSPIRATION LEARN. NETWORK. INNOVATE.

© 2015 T

2015 TechServe Alliance. All Rights Reser

Reserved

TSA_Conf15-OnsiteGuide-Cover-BACK_Layout 1 10/28/15 2:18 PM Page 2

2015 Conference schedule.

Documents