2014 Grant Thornton UK LLP. All rights reserved. 2015 Changes to the Place of Supply Rules Locating the Customer Karen Robb VAT Partner March 2014
Oct 21, 2014
© 2014 Grant Thornton UK LLP. All rights reserved.
2015 Changes to the Place of Supply Rules
Locating the Customer
Karen RobbVAT Partner
March 2014
© 2014 Grant Thornton UK LLP. All rights reserved.
Background
1 January 2015 – changes to the place of supply rules for
supply of Telecommunications, Broadcasting and Electronic
services
Supply is on a business to consumer (B2C) basis
Place of supply = where the customer "is established, has his permanent address or usually resides"
7 March 2014 = 300 days to go
Lots to do
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Web hosting
Music and video
downloads
Internet access Downloaded
software
Suppliers of 'electronic'
services such as:
Suppliers of
telecoms services
Suppliers of broadcasting
services
Background continued
Affected businesses
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Place of supply
Where does customer 'belong'? – implementing regulations stipulate different rules for different services
Can existing systems capture and retain information?
Determination of the correct place of supply for every transaction – very important if tax is to be paid to the correct Member State
Affected businesses need to take active steps now
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Where does the customer belong? - 1
Presumptions
Supplies of TBES where physical presence of the
customer is required eg telephone boxes, WiFi hotspots, internet café etc
Article 24a
Customer is presumed to be established at the location of
the service (ie where the phone box / kiosk / hotspot is actually
located)
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Where does the customer belong? - 2
More presumptions
Place of installation of the line
Place identified by the country
code of the customer’s telephone number
Where decoder is located or where viewing card was
sent
Through a decoder eg satellite TV
Through a mobile network
Through a fixed phone
line
Supplies of TBES:
Article 24b
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Where does the customer belong? - 3
Even more presumptions
Supplies not covered by articles 24a or 24b:
determined by the supplier based on two items of non-
contradictory evidence
Article 24c
Billing address of the customer
Geolocation (IP address of the
customer’s device)
Payment details
Country code of the customer’s mobile phone
number
Location of the customer’s fixed
land line
Other commercially
relevant information
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On the basis of three items of non-contradictory evidence indicating that the customer belongs elsewhere
Supplier 'may rebut' – but is not obliged to rebut
For services covered by Article 24b involving a fixed land line, mobile network or
a decoder
For services covered by Article 24a (place of
physical location) and
Where does the customer belong?
Rebuttal of presumptions
Supplier can rebut a
presumption:
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where there are indications of misuse or abuse by the
supplier
Rebuttal of presumptions
Tax Authority
A Tax Authority may rebut
presumptions made by the
supplier
Customer has no say in the matter – cannot rebut any presumptions
made by either supplier or Tax Authority
Tax Authority cannot simply impose a preferred location – there has to
be an indication of abuse or misuse
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Evidence for identification of customer's location
Supplies not covered by articles 24a or 24b:
determined by the supplier based on two items of non-
contradictory evidence
Article 24c
Billing address of the customer
Bank details (location of branch used for payment or billing address held by bank)
Other commercially relevant information
© 2014 Grant Thornton UK LLP. All rights reserved.
Evidence for identification of customer's location and for rebuttal of presumptions
Billing address of the customer
IP address of the device used by the customer (or
any method of geolocation)
Bank details (location of bank account used to
make payment)
Mobile Country code on SIM card used by the
customer
Location of fixed land line through which service
supplied and
Other commercially relevant information
© 2014 Grant Thornton UK LLP. All rights reserved.
Transitional arrangements
Place of supply is determined by reference to supplier's establishment - regardless of when the service completes
If the tax point for the supply
occurs prior to 1 January 2015
Place of supply is determined by reference to the customer's establishment -regardless of when the service commences
If the tax point for the supply occurs on or
after 1 January 2015
© 2014 Grant Thornton UK LLP. All rights reserved.
Suppliers must also comply with
obligations imposed in Member State of
supply
Compliance with local rules in Member States
For example – the UK does not require a tax invoice to be issued to
non-business customers but Italy
does
The 2015 place of supply changes for
B2C services require suppliers to
determine the place of supply
© 2014 Grant Thornton UK LLP. All rights reserved.
Urgent need to:
Lots to do
Affected businesses have lots to do and not a
lot of time to do it!
• establish systems for capturing and storing customer location
• establish local rules in Member State where supplies take place
• Grant Thornton can help with these projects. Offices and contacts in all Member States
© 2014 Grant Thornton UK LLP. All rights reserved.
Grant Thornton
Karen RobbPartner 020 7728 [email protected]
© 2014 Grant Thornton UK LLP. All rights reserved.
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