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Creed Business Solu.ons, LLC 13411 W. 128th Terrace Overland Park, KS 66213 Phone: (913) 940-‐6767 [email protected] _______________________________________________________________
2015 Business Challenges -‐ Reducing Expenses -‐
Opportuni*es: 1) Overall Cost Reduc.on
ü To achieve a 10% overall reduc.on, ask each department head to iden.fy 40% -‐ then choose the best “overall” opportuni.es to achieve your goal
2) Process Costs ü Analyze labor intensive processes -‐ Determine “.me through process” vs. “volume of
transac.ons” ü Process .me is oien reduced via process improvement -‐ Volume reduc.on lends itself
toward technology enhancements
3) Value of Services ü Determine the “value” of services performed ü Eliminate non-‐value services, charge for value-‐added services ü Modify performance standards on “non-‐compe..ve” service offerings
2015 Business Challenges -‐ Aorac.ng & Hiring Employees -‐
Considera*ons and Opportuni*es: • Establish future and interim staffing plans – focus on roles and skills, not
individuals • Create more objec.ve, less subjec.ve, selec.on process • Target recrui.ng efforts toward specific jobs and skill sets – one recrui.ng
strategy does not work for all posi.ons • Polish your company story -‐ present a posi.ve, consistent culture • Develop and promote from within where possible – leverage successes with
candidates • Be willing to pay above market rate for key posi.ons
2015 Business Challenges -‐ Succession Planning -‐
Considera*ons: • Remember that plan complexity will vary by business – any plan is beoer
than no plan • Include most cri.cal posi.ons in plan • Ensure objec.vity in establishing job requirements – don’t base solely on
incumbent • Evaluate current employees based upon poten.al fit for posi.ons – not
solely on current performance, skills, or tenure • Accept that it is acceptable to rely on outside hires as successors • Use cau.on in communica.on – as SP’s can be sensi.ve • Incorporate leadership development program as an essen.al part of the plan