2014 ISG and Momentum overview pch march

Copyright © 2014 Information Services Group, Inc. All Rights Reserved. No part of this document may be reproduced in any form or by any electronic or mechanical means, including information storage and retrieval devices or systems, without prior written permission from ISG, Inc.

Patrick Hill

Global Head – Business Development and Client Relationship: Service Providers

ISG Research & Insights: www.isg-one.com/web/research-insights

January 2014

ISG Overview

http://www.isg-one.com/web/research-insights





2 Copyright © 2014 Information Services Group, Inc. All Rights Reserved

The Power of One: ISG-One

Information Services Group, Inc. (ISG Inc.) is a leading technology insights, market intelligence and advisory services company, serving more than 500 clients around the world to help them achieve

Operational Excellence.

A premier independent

technology advisory serving the

U.S. public sector

The premier independent provider of business and IT benchmarking, performance improvement, data and analytics services.

the power of One

The world´s leading sourcing data and advisory firm

TM


With advisors across the globe we are in the locations that matter to you. ISG focuses exclusively on helping clients achieve operational excellence. Our depth of experience is

unrivalled.

ISG Solutions Support Your World - Unrivaled Depth of Experience

scale

Over the past 5 years we have advise on 20% of the

Sourcing Market’s annual TCV awarded* and over 65% of the TCV sourced with the aid of an advisor. Having

consulted on $365 billion+ in contract value, no other advisory firm comes close to our level of market engagement and experience.

clients

70% of the Forbes Global 100 are ISG clients. ISG advises the world’s largest blue chip firms through some of their most critical business operations transformation projects.

value

80% of ISG clients are either repeat or direct referrals. Our clients come back to us time and time again for critical market insight and advice around their strategic operational imperatives.

market voice

The ISG Outsourcing Index® is the premier source of quarterly insight. ISG is considered the authority on trends and developments in the global outsourcing industry.

ISG has supported more than 1´800 organizations with over 11´000 engagements

800+ Professionals Worldwide

Operating from 21 Countries


Award-Winning Consultants

Sourcing Advisor of the Year Thought Leader of the Year Human Resources Outsourcing Association (HROA)

Best Outsourcing Thought Leadership Award The Outsourcing Institute and The Delve Group

Top Full Service Outsourcing and Off-Shoring Advisor The Black Book of Outsourcing

The Best of the Global Sourcing Advisory Firms The Outsourcing Hall of Fame The International Association of Outsourcing Professionals (IAOP)

http://www.tpi.net/newsevents/news/releases/100419-US.html


Research & Market Intelligence

We provide annual subscription and custom research services for buyers and service providers. Our products provide insights into buying behaviors,

industry trends and clients’ objectives.

ISG experts serve 500+ clients annually in transforming and optimizing their operational environments.

ISG Service Lines

Managed Services

We offer services from managing our client’s buy-side relationships with their service providers to full service, multi-year agreements providing best

in class operational governance.

We help clients design and implement change in their operational environments by leveraging our rich data stores to identify improvement opportunities in

service delivery, operational optimization and cost.

Strategic & Operational Consulting


Recognizing the reality of constant change in your enterprise, our Products and Services Portfolio aims to meets your needs, throughout.

The ISG Products & Services Portfolio

Copyright © 2014 Information Services Group, Inc. All Rights Reserved. No part of this document may be reproduced in any form or by any electronic or mechanical means, including information storage and retrieval devices or systems, without prior written permission from ISG, Inc.

Patrick Hill

Global Head – Business Development and Client Relationship: Service Providers

ISG Research & Insights: www.isg-one.com/web/research-insight

January 2014

Inform - Momentum Services Overview


An AccessISG subscription addresses the primary objectives that service providers have when working with third party advisors

Membership in AccessISG helps service providers better target, win, and retain clients.

Opportunity Insights Access Education Lead

Generation Collaboration

Our Research shows that service providers have a certain set of objectives when engaging with market influencers, so our services are

designed to help service providers maximize their opportunities


Inquiry with Advisors Contract KnowledgeBase Market Alignment Sessions

Data Exchange/DRFI Engagement Scorecard Market Trends Research





AccessISG offers specific deliverables to help service providers achieve their goals. All of the following services are included in your

base AccessISG subscription


Market Workshops Client Connect Pursuit Effectiveness

Transition Certification Go-to-Market Support Custom Research





AccessISG also offers a variety of optional services that can be added to be sure that no matter what your specific objectives are, we have

services to help you accomplish those goals.


+

AccessISG Membership



For a service provider whose goal is to increase awareness

Market Alignment Sessions for targeted verticals

Market Differentiation Research

Expanded Inquiry


+




For a service provider whose goal is to maximize opportunities

Market Alignment Sessions for each vertical

Methodology Training

Client Connect

Transition Certification

Bid Material Review


+




For a service provider whose goal is to increase win rates

Market Alignment Sessions for each vertical

Methodology Training

Client Connect

Transition Certification

Pursuit Effectiveness Research

Expert Coaching



We will work with you to identify the right set of services to accomplish your objectives



AccessISG membership… • Arms your go-to-market teams with ISG account-based research • Provides go-to-market teams with account specific insights to assist in account

profiling and account planning activities • Provides your go-to-market teams with access to advisors to develop relationships

and better understand your opportunities within each market sector

Obtain additional services to support your specific objectives, such as… • Client Connect for lead generation • Market alignment workshops to educate advisors on your market differentiation • Pursuit effectiveness research to improve win rates • Expert coaching on specific large client opportunities to enhance winning potential


What makes our research different?

• ISG advisors are NOT analysts, they are practitioners that work hand in hand with clients on their outsourcing strategies and provider selection decisions every day – therefore our view on the market is different (and more relevant for sales organizations) than traditional research firms

• Our data is very high quality – we source our contract knowledge from three sources: our own deals, publicly available deals, and data exchange with 65+ service providers. This gives us a comprehensive view into outsourcing activity and allows us to cross check our information.

• We take an account-centric view in our research approach. Providers think about the market in terms of accounts, so our research does the same thing.

Momentum Subscription Services


Any Questions ?

• For More information contact:

Patrick Hill

[email protected]

203-304-9111 office

860-221-9433 cell

Momentum Subscription Services

mailto:[email protected]



2014 ISG and Momentum overview pch march

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