2014 FCC EEO PUBLIC FILE REPORT FOR SUDDENLINK COMMUNICATIONS Employment Unit # 11980 – [Brazos CO, TX] This Report Covers September 1, 2013 – August 31, 2014 Total # of Full-Time Vacancies Filled During Reporting Period: 43 Total # of People Interviewed for Full-Time Vacancies During Reporting Period: 149 Please see attached recruitment source list for recruitment source contact information. . Req. # Position Title Recruitment Source(s) Used to Fill Vacancy Number of Interviews Referred by Each Recruitment Source Number of Hires Referred by Each Recruitment Source 6555 Direct Sales Rep I aggielandhelpwanted.com 1 1 ZipRecruiter** 6 2 CareerBuilder 4 1 Employee Referral 1 TV 11 1 TX Workforce 1 Indeed.com 4 Suddenlink Website 3 Email from passive sourcing 5 2 Internal Total 36 7 7123 Broadband Technician I Internal 1 2 Indeed.com 1 TX WORKFORCE
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2014 FCC EEO PUBLIC FILE REPORT FOR SUDDENLINK ... · 6786 Inside Sales Representative Employee Referral 1 1 ... experience in direct sales -CareerBuilder, Resume Bucket Jana Parry
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2014 FCC EEO PUBLIC FILE REPORT FOR SUDDENLINK COMMUNICATIONS
Employment Unit # 11980 – [Brazos CO, TX]
This Report Covers September 1, 2013 – August 31, 2014
Total # of Full-Time Vacancies Filled During Reporting Period: 43
Total # of People Interviewed for Full-Time Vacancies During Reporting Period: 149
Please see attached recruitment source list for recruitment source contact information. .
Req. # Position Title Recruitment Source(s) Used to Fill
Vacancy
Number of Interviews
Referred by Each
Recruitment Source
Number of Hires
Referred by Each
Recruitment Source
6555 Direct Sales Rep I aggielandhelpwanted.com 1 1
ZipRecruiter** 6 2
CareerBuilder 4 1
Employee Referral 1
TV 11 1
TX Workforce 1
Indeed.com 4
Suddenlink Website 3
Email from passive sourcing 5 2
Internal
Total 36 7
7123 Broadband Technician I Internal 1 2
Indeed.com 1
TX WORKFORCE
Suddenlink Website
Total 2 2
7337 Direct Sales Rep I Indeed.com 3 1
Employee Referral 3 1
Internet Job Board 1 1
aggielandhelpwanted.com 1
CareerBuilder 1
Suddenlink Website 1
TX Workforce 2
Total 12 3
7456 Construction Coordinator I Suddenlink Website 1 1
TX WORKFORCE
Internal
Total 1 1
7555 Direct Sales Rep I Employee Referral 3 2
aggielandhelpwanted.com 1
CareerBuilder 2 1
TV 3 1
Indeed.com 2
Email from passive sourcing 1
Chamber of Commerce Job Fair 1
Suddenlink Website 2
TX WORKFORCE
Total 15 4
7737 Broadband Technician I Employee Referral 2 2
TX WORKFORCE
Suddenlink Website
Internal
Total 2 2
7750 Direct Sales Rep I Employee Referral 4 1
aggielandhelpwanted.com 1
Indeed.com 2
Email from passive sourcing 1
TV 3
Suddenlink Website 3
TX WORKFORCE
Total 14 1
7803 Retail Sales Agent I Employee Referral 2 1
Internal 1 1
TX WORKFORCE
Suddenlink Website
Total 3 2
8002 Direct Sales Rep I TV 7 2
Indeed.com 4 1
Employee Referral 3 2
Suddenlink Website
Internet Job Board 3 1
TX Workforce 1
Email from passive sourcing
ZipRecruiter** 3
CareerBuilder 1
Total 22 6
6663 Sales Assistant Supervisor
Employee Referral 0 0
Internet Job Board: Indeed.com* 0 0
Suddenlink.com 0 0
Texas Workforce Commission 0 0
Internal Applicant 4 1
Total 1
6681 Traffic Coordinator
Employee Referral 0
0
Internet Job Board: Indeed.com* 0 0
Suddenlink.com 1 1
Texas Workforce Commission 0 0
Internal Applicant 0 0
Total 1 1
6757 Account Executive
Employee Referral 3
1
Internet Job Board: Indeed.com* 0 0
Suddenlink.com 0 0
Texas Workforce Commission 0 0
Internal Applicant 0 0
Total 3 1
6786 Inside Sales Representative
Employee Referral 1
1
Internet Job Board: Indeed.com* 3 0
Suddenlink.com 0 0
Texas Workforce Commission 0 0
Internal Applicant 1 0
TV Commercial 1 0
Internet Job Board: Aggielandhelpwanted.com 1 0
Total 7 1
6878 Digital Encoder
Employee Referral 2
0
Internet Job Board: Indeed.com* 1 0
Suddenlink.com 2 1
Texas Workforce Commission 0 0
Internal Applicant 0 0
Total 5 1
6889 Account Executive
Employee Referral 1
1
Internet Job Board: Indeed.com* 0 0
Suddenlink.com 0 0
Texas Workforce Commission 0 0
Internal Applicant 0 0
Total 1 1
7293 Account Executive
Employee Referral 1
1
Internet Job Board: Indeed.com* 0 0
Suddenlink.com 0 0
Texas Workforce Commission 0 0
Internal Applicant 0 0
Total 1 1
7294 Sales Assistant Employee Referral 2 1
Internet Job Board: Indeed.com* 0 0
Suddenlink.com 0 0
Texas Workforce Commission 0 0
Internal Applicant 1 0
Total 3 1
7502 Producer/Director Employee Referral 1 1
Internet Job Board: Indeed.com* 1 0
Suddenlink.com 0 0
Texas Workforce Commission 1 0
Internal Applicant 2 0
Total 5 1
7600 Marketing Intern Employee Referral 0 0
Internet Job Board: Indeed.com* 1 1
Suddenlink.com 0 0
Texas Workforce Commission 0 0
Internal Applicant 0 0
Internet Job Board: SimplyHired.com* 1 0
Texas A&M Mays Business School 4 0
Total 6 1
7715 Traffic Coordinator Employee Referral 0 0
Internet Job Board: Indeed.com* 0 0
Suddenlink.com 0 0
Texas Workforce Commission 0 0
Internal Applicant 0 0
Spherion Temp Agency 1 1
Total 1 1
7719 Local Sales Manager Employee Referral 0 0
Internet Job Board: Indeed.com* 0 0
Suddenlink.com 1 1
Texas Workforce Commission 0 0
Internal Applicant 0 0
Total 1 1
7787 Operations Supervisor – Media Employee Referral 0 0
Internet Job Board: Indeed.com* 0 0
Suddenlink.com 0 0
Texas Workforce Commission 0 0
Internal Applicant 2 1
Total 2 1
7816 National Sales Coordinator Employee Referral 1 1
Internet Job Board: Indeed.com* 0 0
Suddenlink.com 0 0
Texas Workforce Commission 0 0
Internal Applicant 0 0
Total 1 1
7966 Traffic Coordinator Employee Referral 1 1
Internet Job Board: Indeed.com* 0 0
Suddenlink.com 0 0
Texas Workforce Commission 0 0
Internal Applicant 0 0
Total 1 1
*The applicant cited a referral source that Suddenlink did not use to fill the position, most likely because the source picked up the job posting from a recruitment
source that Suddenlink did use and ran it independently
SUPPLEMENTAL RECRUITMENT INITIATIVES COMPLETED DURING REPORTING PERIOD
Date Initiative Description/Participation Participants
Ongoing Post all jobs on Suddenlink Internal Website
The Texoma Region posts all internal and external postings on the Suddenlink Career website.
Claribel Cardona-Lassen - HR Generalist; Catrina Johnson - HR Generalist; Jana Parry; Recruiter
Ongoing Employee Referral Program
Texoma Region provides and employee referral incentive
All Suddenlink Employees
Ongoing Step Progression Program
Suddenlink has developed and implemented a training and certification program designed to assist unit personnel in acquiring the skills & certificates necessary to qualify for promoting into higher level positions. Specifically, the unit pays for and facilitates attendance at NCTI training courses for it’s’ technician employees.
Texoma Training Department
Ongoing Passive Candidate Mining
Searching passive candidates who's resumes exhibit strong experience in direct sales -CareerBuilder, Resume Bucket
Jana Parry - Recruiter
Ongoing WOW Cards Business cards given to anyone providing excellent service in the community congratulating customer service skills and directing to open positions on Suddenlink website.
All Suddenlink Leaders
Ongoing Now Hiring Banner at Local Offices
Now Hiring Banner displayed at each local office either outside or inside building depending on municipal restrictions.
Local Offices
Ongoing TV Commercials
Suddenlink runs TV commercials in each market advertising now hiring
Shelley Vaughn - Marketing Manager
Ongoing Leadership Development Program
Supervisors participate in various supervisory training including Your Role as Supervisor, Managing Within The Law, Coaching Training, Behavioral Interviewing, and Positive Employee Relations.
Suddenlink Leaders and Potential Leaders
4/16/2014 Bryan Chamber of Commerce Job Fair
participated in the COC Job fair for purpose of recruiting sales Reps
Jana Parry - Recruiter
RECRUITMENT SOURCE LIST
Name of Recruitment Source Address Contact Telephone Number/Email