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Page 1: 2014-2018 Global E-commerce Market - Healthtech · 2014-2018 Global E commerce Market 2014-2018 Sample - Global E-commerce Market TechNavio analysts gather inputs from various vendors

2014-2018 Sample - Global E-commerce Market

technavio insights

Page 2: 2014-2018 Global E-commerce Market - Healthtech · 2014-2018 Global E commerce Market 2014-2018 Sample - Global E-commerce Market TechNavio analysts gather inputs from various vendors

2014-2018 Sample - Global E-commerce Market

2014-2018 Global E-commerce Market

Page 3: 2014-2018 Global E-commerce Market - Healthtech · 2014-2018 Global E commerce Market 2014-2018 Sample - Global E-commerce Market TechNavio analysts gather inputs from various vendors

2014-2018 Sample - Global E-commerce Market

2014-2018 Global E-commerce Market

Page 4: 2014-2018 Global E-commerce Market - Healthtech · 2014-2018 Global E commerce Market 2014-2018 Sample - Global E-commerce Market TechNavio analysts gather inputs from various vendors

2014-2018 Sample - Global E-commerce Market

2014-2018 Global E-commerce Market

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2014-2018 Global E-commerce Market

2014-2018 Sample - Global E-commerce Market

01. Market Research Methodology

Market Research Process

TechNavio identifies the key opportunities in leading markets and develops various

methodologies for data collection and analysis. The micro, meso, and macroeconomic

indicators of the market are studied to ascertain the dynamics of the market.

Research Design

TechNavio’s reports are based on in-depth qualitative and quantitative analyses of various

markets. Qualitative analysis involves the application of various projection and sampling

techniques, whereas quantitative analysis involves primary interviews, surveys, and vendor

briefings. The data thus gathered is validated through experts' opinions. Based on research

results and technical insights, TechNavio analysts refine the existing methodologies to analyze

the various aspects of the market.

Exhibit 1: Market Research Methodology

Source: TechNavio Analysis

Global E-

commerce Market

2014-2018

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2014-2018 Global E-commerce Market

2014-2018 Sample - Global E-commerce Market

TechNavio analysts gather inputs from various vendors and industry experts and verify the

information collected with databases, financial reports, industry papers, and various other

secondary sources. The impact of global economic conditions and other macroeconomic

indicators are also considered while assessing the market.

Research Methodology

TechNavio analysts have adopted primary as well as secondary research techniques to

ascertain the size and vendor landscape of the Global E-commerce Market. The information is

obtained using a combination of the bottom-up and top-down approaches, besides using in-

house market modeling tools. The data is then corroborated with data obtained from various

market participants and stakeholders across the value chain, including vendors, service

providers, distributors, re-sellers, and end-users.

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02. Executive Summary

Market Size 2013: US$ XXX trillion

2018: US$ XXX trillion

Market Growth Rate 2013: XXX percent

2018: XXX percent

CAGR XXX percent

Key Geographies

APAC: XXX percent

North America: XXX percent

Western Europe: XXX percent

Eastern Europe: XXX percent

Latin America: XXX percent

MEA: XXX percent

Key Leading Countries

USA: XXX percent

China: XXX percent

UK: XXX percent

Key Customer Segment Individual Customers

Key Market Drivers

Increasing Internet Penetration

Driver 2

Driver 3

Key Market Challenges

Lack of Seamless Integration of Systems

Challenge 2

Challenge 3

Key Market Trends

Understanding Changing Behavioral Patterns of Customers

Trend 2

Trend 3

Increasing Acceptance of Mobile Payments

Key Buying Criteria

Security

Accessibility

Convenience

Cost

Key Vendors

ISIS

MasterCard Inc.

PayPal Inc.

Visa Inc.

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2014-2018 Sample - Global E-commerce Market

03. Scope of the Report

03.1 Market Overview

This report covers the present market scenario and the growth prospects of the Global E-

commerce market for the period 2014-2018. To calculate the market size, the report considers

the revenue generated by retail B2C commerce sales made online through electronic devices

and systems such as computers, laptops, mobiles, and tablets. The B2C commerce sales include

retail sales, travel sales, and digital downloads. Also, the market size has been calculated on the

basis of the key geographies, which are North America, the APAC region, Western Europe,

Eastern Europe, Latin America, and the MEA region.

The report also presents the vendor landscape and a corresponding detailed analysis of the top

four vendors in the Global E-commerce market. In addition, it discusses the major drivers that

influence the growth of the market. It also outlines the challenges faced by the vendors and the

market at large, and the key trends that are emerging in the market.

03.2 Product Offerings

Some of the products offered by the major vendors in the Global E-commerce market are listed

below:

Company Products Offered

ISIS Mobile payment services

MasterCard Inc. Credit card payment solutions

Debit card payment solutions

PayPal Inc. Online payment system

Mobile transaction platform

Peer-to-peer payments

Visa Inc. Visa Wallet

Credit cards

Debit cards

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2014-2018 Sample - Global E-commerce Market

04. Introduction

E-commerce is the buying and selling of goods on the internet. The adoption of e-commerce

has enabled retail stores to go online and use better and more effective marketing strategies.

With the proliferation of technology and new handheld devices, e-commerce transactions are

increasingly used by people through mobile devices. The western part of the world has been

particularly advanced in adopting this platform to enhance commercial transactions.

The Global E-commerce market is being widely adopted in the APAC region. China is one of the

key leading countries in this region with strong growth opportunities. The US and the UK are the

other two leading countries in the market. The Global E-commerce market is growing at a rapid

pace and is expected to grow at a CAGR of XXX percent during the forecast period.

The growth of the Global E-commerce market is driven by several factors. One of the major

drivers in this market is the increasing internet penetration in emerging countries of the APAC

region and Latin America. People are increasingly adopting electronic gadgets such as mobile

phones and tablets and are using them to conduct e-commerce transactions. This helps them to

reduce the time and effort which is usually needed for offline transactions. Another major driver

is strong mobile network connectivity.

Despite the presence of several drivers, the market is curtailed by some serious challenges. One

of the main challenges is the lack of seamless integration of systems. Retailers often fail to create

seamless integration of their back-end and front-end payment systems which can result in either

delay or failure of transactions, leading to customer dissatisfaction. Another major challenge is

the increasing online fraud and the associated costs incurred by the e-commerce retailers to

combat this risk.

Note: Information included in this sample are extracts of the full report.

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04.1 Key Questions Answered in this Report

What will the market size be in 2018 and what will be the growth rate?

What are key market trends?

What is driving this market?

What are the challenges to market growth?

Who are the key vendors in this market space?

What are the market opportunities and threats faced by key vendors?

What are the strengths and weaknesses of each of these key vendors?

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05. Market Landscape

05.1 Market Size and Forecast

The Global E-commerce market was valued at US$ XXX trillion in 2013 and is expected to reach

US$ XXX trillion by 2018, growing at a CAGR of XXX percent.

Exhibit 2: Global E-commerce Market 2013-2018 (US$ trillion)

Actual exhibits are available in full report only

Source: TechNavio Analysis

Note: Information included in this sample are extracts of the full report.

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06. Market Growth Drivers

The growth of the Global E-commerce market is driven by several factors.

Some of the key drivers in the Global E-commerce market are discussed below:

Increasing Internet Penetration

Driver 2

Driver 3

Increasing Internet Penetration

Much of the success of this is market is attributed to the increasing internet penetration in the

emerging countries of the APAC region and Latin America. People are increasingly adopting

electronic gadgets such as mobile phones and tablets and are using them to conduct e-

commerce transactions. This helps them to reduce the time and effort which is usually needed

for offline transactions.

Note: Information included in this sample are extracts of the full report.

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07. Market Challenges

Despite the presence of several drivers, the market is curtailed by some serious challenges. One

of the main challenges is the lack of seamless integration of systems.

Some of the key challenges in the Global E-commerce market are discussed below:

Lack of Seamless Integration of Systems

Challenge 2

Challenge 3

Lack of Seamless Integration of Systems

Reliable and efficient technology is one of the main criteria for customers to adopt e-commerce

platforms for online spending. However, retailers do not always achieve seamless integration of

their back-end and front-end payment systems, which can result in either delay or failure of

transactions, leading to customer dissatisfaction. Also, retailers often fail to provide multi-bank or

multi-channel payment options, which discourage customers from adopting this platform. This

leads to a negative impact on the business volumes achieved through e-commerce.

Note: Information included in this sample are extracts of the full report.

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08. Market Trends

Despite the presence of several challenges, the Global E-commerce market is forecast to

witness rapid growth in the future; this is due to certain emerging trends that are expected to

negate the effect of the challenges to some extent.

Some of the key trends emerging in the Global E-commerce market are discussed below:

Understanding Changing Behavioral Patterns of Customers

Trend 2

Trend 3

Trend 4

Understanding Changing Behavioral Patterns of Customers

E-commerce is a very recent platform for the retail trade. With the increasing usage of and trust

in the internet and electronic devices, people are gradually changing their spending patterns. It

is becoming crucial for the vendors to observe the evolving needs and preferences of their

customers to improve and update their payment infrastructure. This would also require online

retailers to focus on demographics and geographies which are crucial parameters to be

considered in the market.

Note: Information included in this sample are extracts of the full report.

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09. Vendor Landscape

09.1 Competitive Scenario

The Global E-commerce market is increasing rapidly with growing intensive competition. There

are numerous companies offering retail B2C commerce sales through online channels such as

computers, laptops, mobile phones, and tablets. The market is host to a huge number of

payment solution providers such as ISIS, MasterCard, Visa, and PayPal. The growing population

and the increasing adoption of electronic devices and gadgets have fueled the growth of this

market. Sales and discounts offered by e-commerce retailers particularly during festive periods

have also been an important factor contributing to the growth of the market. Recently, Google

organized a three-day online shopping festival when renowned e-commerce retailers offered

large discounts. This caused a surge in the market and encouraged many late adopters to start

doing online transactions.

Note: Information included in this sample are extracts of the full report.

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10. Key Vendor Analysis

10.1 ISIS

10.1.1 Business Overview

ISIS was incorporated in 2011 and is headquartered in the US. The company is a joint venture of

AT&T, Verizon Wireless, and T-Mobile. It is a mobile commerce network that will run on any NFC-

enabled device supported by the three carriers: AT&T, Verizon Wireless, and T-Mobile. It is also

working on developing a mobile wallet that could store multiple debit and credit cards and

allow the users to use it with no time and location constraints. Chase, Capital One, and

Barclaycard have entered into agreements with ISIS to enable their cards to be used in the ISIS

Mobile Wallet. Using ISIS mobile wallet, users will be able to add card details that will allow digital

transactions. It will also provide users with a facility that will enable them to load offer details

directly from print media, posters, or online displays by scanning the code.

10.1.2 Key Information

Company Details Description

Product Portfolio Mobile payment services

Key Highlights August 2013: Chase, a US-based consumer and

commercial banking business of JPMorgan Chase & Co,

partnered with ISIS to offer its credit cards through ISIS's

Mobile Wallet, which was to be rolled out later in the

year

August 2013: American Express Serve announced plans

to offer its American Serve account for making

payments through Mobile Wallet

July 2013: After the successful pilot of Mobile Wallet in

Austin and Salt Lake City, US, the company announced

its plan for a national roll-out by the end of the year

Key Customers Apple Inc.

Google

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10.1.3 SWOT Analysis

Strengths

ISIS is a joint venture by leading mobile

service providers, which provides a

strong financial background.

Strength 2

Weaknesses

Weakness 1

Weakness 2

Weakness 3

Opportunity

Opportunity 1

Threats

Threat 1

Threat 2

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01. Executive Summary ......................................................................................... 1

02. List of Abbreviations ......................................................................................... 2

03. Scope of the Report ........................................................................................ 3

03.1 Market Overview ......................................................................................... 3

03.2 Product Offerings......................................................................................... 3

04. Market Research Methodology .................................................................... 4

04.1 Market Research Process ........................................................................... 4

04.2 Research Methodology ............................................................................. 4

05. Introduction ....................................................................................................... 6

06. Market Landscape .......................................................................................... 7

06.1 Market Overview ......................................................................................... 7

06.2 Market Size and Forecast........................................................................... 8

06.3 Five Forces Analysis ..................................................................................... 9

07. Market Segmentation by End-user ............................................................. 11

07.1 Total E-commerce Buyers across Geographies .................................. 11

07.2 E-commerce Buyers in the APAC Region ............................................. 12

07.2.1 Market Size and Forecast......................................................................... 12

07.3 E-commerce Buyers in Western Europe ................................................ 13

07.3.1 Market Size and Forecast......................................................................... 13

07.4 E-commerce Buyers in North America .................................................. 14

07.4.1 Market Size and Forecast......................................................................... 14

07.5 E-commerce Buyers in Eastern Europe ................................................. 15

07.5.1 Market Size and Forecast......................................................................... 15

07.6 E-commerce Buyers in Latin America ................................................... 16

07.6.1 Market Size and Forecast......................................................................... 16

07.7 E-commerce Buyers in the MEA Region ............................................... 17

TABLE OF CONTENT

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07.7.1 Market Size and Forecast......................................................................... 17

08. Geographical Segmentation ...................................................................... 18

08.1 Global E-commerce Market by Geographical

Segmentation............................................................................................. 18

08.2 E-commerce Market in the APAC Region ............................................ 19

08.2.1 Market Size and Forecast......................................................................... 19

08.3 E-commerce Market in North America ................................................. 20

08.3.1 Market Size and Forecast......................................................................... 20

08.4 E-commerce Market in Western Europe ............................................... 21

08.4.1 Market Size and Forecast......................................................................... 21

08.5 E-commerce Market in Eastern Europe ................................................ 22

08.5.1 Market Size and Forecast......................................................................... 22

08.6 E-commerce Market in Latin America .................................................. 23

08.6.1 Market Size and Forecast......................................................................... 23

08.7 E-commerce Market in the MEA Region .............................................. 24

08.7.1 Market Size and Forecast......................................................................... 24

09. Key Leading Countries .................................................................................. 25

09.1 USA ............................................................................................................... 25

09.2 China ........................................................................................................... 26

09.3 UK .................................................................................................................. 26

10. Buying Criteria ................................................................................................. 27

11. Market Growth Drivers ................................................................................... 28

12. Drivers and their Impact ............................................................................... 30

13. Market Challenges ........................................................................................ 32

14. Impact of Drivers and Challenges .............................................................. 33

15. Market Trends .................................................................................................. 34

16. Trends and their Impact ................................................................................ 36

17. Vendor Landscape ........................................................................................ 37

17.1 Competitive Scenario............................................................................... 37

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17.2 Vendor Analysis 2013 ................................................................................ 37

17.3 Other Prominent Vendors ........................................................................ 38

18. Key Vendor Analysis ...................................................................................... 39

18.1 ISIS ................................................................................................................. 39

18.1.1 Business Overview...................................................................................... 39

18.1.2 Key Information .......................................................................................... 39

18.1.3 SWOT Analysis ............................................................................................. 40

18.2 MasterCard Inc. ......................................................................................... 41

18.2.1 Business Overview...................................................................................... 41

18.2.2 Business Segmentation ............................................................................. 41

18.2.3 Key Information .......................................................................................... 42

18.2.4 SWOT Analysis ............................................................................................. 43

18.3 PayPal Inc. .................................................................................................. 44

18.3.1 Business Overview...................................................................................... 44

18.3.2 Business Segmentation ............................................................................. 44

18.3.3 Key Information .......................................................................................... 45

18.3.4 SWOT Analysis ............................................................................................. 46

18.4 Visa Inc. ....................................................................................................... 47

18.4.1 Business Overview...................................................................................... 47

18.4.2 Business Segmentation ............................................................................. 47

18.4.3 Key Information .......................................................................................... 48

18.4.4 SWOT Analysis ............................................................................................. 49

19. Other Reports in this Series ............................................................................ 50

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Exhibit 1: Market Research Methodology ..................................................... 4

Exhibit 2: Average E-commerce Sales per Buyer 2012-2018

(US$) .................................................................................................... 7

Exhibit 3: Global E-commerce Market 2013-2018 (US$ trillion) .................. 8

Exhibit 4: E-commerce Buyers 2013-2018 (million) ..................................... 11

Exhibit 5: E-commerce Buyers in the APAC Region 2013-2018

(million).............................................................................................. 12

Exhibit 6: E-commerce Buyers in Western Europe 2013-2018

(million).............................................................................................. 13

Exhibit 7: E-commerce Buyers in North America 2013-2018

(million).............................................................................................. 14

Exhibit 8: E-commerce Buyers in Eastern Europe 2013-2018

(million).............................................................................................. 15

Exhibit 9: E-commerce Buyers in Latin America 2013-2018

(million).............................................................................................. 16

Exhibit 10: E-commerce Buyers in the MEA Region 2013-2018

(million).............................................................................................. 17

Exhibit 11: Global E-commerce Market by Geographical

Segmentation 2013-2018 ............................................................... 18

Exhibit 12: E-commerce Market in the APAC Region 2013-2018

(US$ trillion) ....................................................................................... 19

Exhibit 13: E-commerce Market in North America 2013-2018

(US$ trillion) ....................................................................................... 20

EXHIBITS

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Exhibit 14: E-commerce Market in Western Europe 2013-2018

(US$ trillion) ....................................................................................... 21

Exhibit 15: E-commerce Market in Eastern Europe 2013-2018

(US$ trillion) ....................................................................................... 22

Exhibit 16: E-commerce Market in Latin America 2013-2018 (US$

trillion) ................................................................................................ 23

Exhibit 17: E-commerce Market in the MEA Region 2013-2018

(US$ trillion) ....................................................................................... 24

Exhibit 18: MasterCard Inc.: Business Segmentation ................................... 41

Exhibit 19: PayPal Inc.: Business Segmentation ............................................ 44

Exhibit 20: Visa Inc.: Business Segmentation ................................................. 47

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This report has been prepared from sources and data that we believe to

be reliable, but we make no representation as to its accuracy or

completeness. Any decision or action taken by the recipient based on this

report shall be solely and entirely at the risk of the recipient. Opinions and

information provided are made as at the date of the report issue and are

subject to change without notice.

All trademarks and copyrights remain the sole ownership of their rightful

owners/licensees. In no event shall Infiniti Research have any liability to any party for

special, incidental, tort, or consequential damages arising out of or in connection

with this report, even if Infiniti Research has been advised of the possibility of such

damages.

Copyright ©2013 Infiniti Research Limited. All Rights Reserved.

Reproduction without written permission is completely forbidden.

TechNavio Insights is a customized set of reports based on the TechNavio

platform. It builds on the intelligence available within TechNavio and leverages

the custom research experience of our researchers.

TechNavio is built on years of experience of Infiniti Research in deep dive custom

research and consulting for over 30 Fortune 500 companies and numerous large

and medium-sized companies in the technology space.

For more information about TechNavio, please visit www.technavio.com

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