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2013 VERIFONE CUSTOMER FORUM
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2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

Dec 18, 2015

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Page 1: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

2013 VERIFONE CUSTOMER FORUM

Page 2: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

COMMANDER SITE CONTROLLERPresented By:James Hervey

Paul Jannarone

Page 3: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

Agenda

• VeriFone POS History• Introducing Commander Site

Controller• Commander Site Controller

Hardware Overview• Commander Site Controller

Software Overview• Installing Commander Site

Controller• Commander Console• Commander Roadmap

Page 4: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

VeriFone POS History

• Introduced Ruby in 1992• Sapphire launched in Jan

2003• Sapphire enabled Ruby to

continue to function in a scanning and PCI environment

• Full transaction reporting for data warehousing

• Sapphire enabled Topaz – IP-based POS

• Fuel and electronic payments stayed on GEMPRO

• Topaz launched in Jan 2004• VIPER V910/V920 launched

in Dec 2005• Dedicated EPS • IP connection to POS and PIN

Pads

• Still carrying old fuel interface and legacy GEMSTALL

Page 5: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

Industry Challenges Affecting Our Architecture

• Dispenser transaction becoming more complex• Loyalty• PPG Discounts• Media• Merchandising

VeriFone’s Fuel interface is built on a Serial to IP interface

• EMV looming• DO NOT UNDERESTIMATE THE IMPACT OF THIS!!!!!!!!!

• In store needs for Mobility, Suggestive Selling Platforms• More and more store promotions• Mobile POS platforms • Suggestive Selling Platforms

VeriFone’s Core Store Control is based on Serial GEMCOM and older processing technology

Page 6: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

Point of Sale Roadmap

1992

1998

2004

2013

2014

Over

15

0K

Ru

bie

s S

OLD

VeriFone’s POS Strategy Simplified• Migration, NOT Obsolescence

Topaz 110,310(XL)

Sapphire 1,2&3

Ruby SuperSystem CPU 2,3,4,5

Page 7: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

INTRODUCING COMMANDER SITE CONTROLLER

Page 8: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

Commander Site Controller Overview

Click to add graphic/image

• Fastest site controller in the industry• Fuel authorizations in seconds• Lightning Fast installs• All IP-based, eliminates serial

bottlenecks

• Remote management• Commander accessible from any

web-enabled device• Compatibility with PDK

Architecture for backwards compatibility with legacy interfaces

• Petro Platform for the future• Supports Topaz and future petro

platforms – including mobile POS

• VIPER Payment Architecture• Fast, modular payment

architecture• Secure, PA-DSS Validated

• Horsepower to handle EMV

Page 9: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

Petro Upgrade Ladder Protects Investment

Page 10: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

Commander Availability by Network

2013 2014

Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4

Page 11: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

COMMANDER SITE CONTROLLER HARDWARE

OVERVIEW

Page 12: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

Commander Site Controller Hardware

Click to add graphic/image

Processor 2.10 GHz Intel Core i3-2310E CPUSlots for two additional CPU cards with dedicated I/O

Memory4GB DDR2 SDRAM

Storage8GB Solid State Mass StorageHigh Capacity HDD Hard Drive for automatic upgrade

Connectivity4x USB 2.0 ports2x 10/100/1000 Ethernet Ports16x RS-232 Serial Ports expandable to 24

Display2x20 Diagnostic Display on Front Bezel

Operating SystemSecure Real-Time Linux

12

Page 13: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

More Hardware Features

Dual Ethernet NICPayment NetworkVeriFone Zone

Redundancy “hooks”Power suppliesDevice interface boards

Front panel system status displayProvisioning for multiple HDDs (or SSDs)Modem optionUSB ports availableElectronic Asset Tag (EAT)Wall mount kit availableBattery technology

Lithium Iron Phosphate (LiFePO4)

Safer than other Li

chemistriesHigher capacity with “Petro-friendly” discharge profileLonger service lifeMore environmentally friendly

Trusted computing (TPM)Secure storage for data encryption keys

NOT USED FOR PIN ENTRY

Trusted boot (prevent booting of hacked software)

Server-class thermal control

“Smart” fans preserve conservative thermal design

Page 14: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

Retail Hardened Design

• Embedded Chipset• Reduces thermal footprint• Ensures longer lifecycle for motherboard

enhancing supportability

• Conservative Thermal Design• Designed to reduce heat to ensure longer

life• “Smart Fans” cool only when needed

• Graceful Shutdown• Prevents corruption of OS and data if power

is lost during operations

• Diagnostic Mode• Commander Site Controller has a diagnostic

mode with separate version of the OS that allows for recovery in the event of file corruption

Page 15: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

Forecourt Control Interface Box

• Connects Commander Site Controller to dispensers and card readers

• Support for:• VeriFone SPP• Gilbarco CRIND• Wayne CAT • Tokheim DPT

• Designed for ease and cleanliness of install

Page 16: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

Forecourt Control Interface Boards

• FCI Box houses up to 4 interface boards• Any combination of Current

Loop and RS485 interfaces

• Standard installation with two boards – shown here with 4 boards for better performance or larger sites

• Current Loop Boards support Dispenser comms and Gilbarco CRIND

• RS485 Boards support SPP, Wayne CAT and Tokheim DPTs

• FCI can support combinations of dispenser types

16

Current Loop Board

RS485 Board

Page 17: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

COMMANDER SITE CONTROLLER SOFTWARE

OVERVIEW

Page 18: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

Petroleum Site Evolution

Page 19: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

Platform Convergence

Applications and services that once ran on different CPUs in different boxes…Now all run on one board in a virtualized

environment

Page 20: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

Store Control Improvements

• Support for VeriFone Integrated Promotions – including package pricing and increased numbers of mix and match

• Significant improvement in day close times including device polling and network polling

• Support for up to 32 Topaz or Ruby2 POS terminals – including mobile POS devices

Page 21: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

New Forecourt Interface for Commander

• VeriFone Fuel and DCR interface detached from POS and running on separate core on the Commander Site Controller

• Commander Site Controller includes multi-channel interface software for fastest transaction times

• Increased support for up to 64 fueling positions with minimal impact on performance

• Support for multiple manufacturer dispenser and DCR types on the same controller

Page 22: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

All Commander Sites Run Viper on Dedicated EPS Core

• Dedicated EPS software separates payment network components from the POS application

• Payment network changes can be implemented without impacting other areas of functionality

• Commander Site Controller’s modern processor speeds indoor payment transactions

• Loyalty and EPS configuration can be done easily through Web-based interface

• Support for IP-based electronic payment transaction processing

• Dedicated NIC support for payment network to enable physical segmentation of payments

Page 23: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

V950 Services Migrated into Commander

• V950 Services integrated into the Commander Site Controller eliminate the need for an additional device

• Help desk and diagnostic roles, such as log files

• Manages remote software downloads and upgrades – for POS and indoor PIN Pads

• Included support for internal hard drive allows for archiving of logs for support

Page 24: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

COMMANDER SITE CONTROLLER INSTALLATION

Page 25: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

CLICK TO ADD TITLE

Page 26: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

Commander Site Controller Configuration

All connections are CAT-5 Ethernet except dispensers

and DCRs which utilize 1 RS232 cable per loop

Description Part Number

Commander Site Controller with HDD

M-149-111-00-NAA

Forecourt Control Interface Box w/1 Current Loop Board

M-149-901-01-R

Current Loop Board 29721-01

RS 485 Board 29376-01

Ethernet Cables 22278-XX

Shielded RS-232 Cables

13836-xx

Page 27: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

Commander Site Controller Connected Components

Page 28: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

Commander Installation – Ruby/Sapphire Example

New Components What Goes Away

Site ControllerForecourt Control Interface BoxDispenser Interface Boards (as needed)Ethernet cables as needed TopazTopaz Components

SapphireRuby’sSome serial cablesSome Ruby PeripheralsThird party pump interface deviceDistribution Box

Page 29: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

COMMANDER CONSOLE

Page 30: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

Web-based Configuration Management

30

• Web-based tools for configuration• Store, forecourt and EPS

configuration• Accessible from any Web-enabled

device including smartphones and tablets

Page 31: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

Commander Mobile Dashboard

31

Mobile Dashboard Inside Sales Report

Promo Reports

Mobile Dashboard is in early beta.

Customer Feedback on requirements is

still open

Page 32: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

Commander Console Enterprise

• POS Configuration• Screen configuration• Employee Configuration• Tax and item configuration• MX and CRIND receipt

configuration• Update credit card files

• Hierarchical• Organize groups by legal,

business and other hierarchies

Commander Console Enterprise is an enterprise-level tool that enables management of POS configuration across multiple

sites

Page 33: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

WHERE IS THIS HEADED?

Page 34: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

Petro Cloud Platform Vision

• Cloud-based platform for managing petroleum and convenience retail locations

• Access and manage sites anywhere/anytime you have connection to the network

• Potential modules• Central Price book• POS Setup and Configuration• Central Back-up and Restore• Content Management for Marketing Screens• Device and Application Management

Page 35: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

QUESTIONS?

Page 36: 2013 VERIFONE CUSTOMER FORUM. COMMANDER SITE CONTROLLER Presented By: James Hervey Paul Jannarone.

THANK YOU