2013 Training Calendar 2

8/11/2019 2013 Training Calendar 2

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FMM Institute

Perak(475427-W)

2013TrainingCalendar

Centre for

Professional

Development


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FMM

Instte was incrprated as a separate cmpan f

the Federan f Maasian Manfactrers (FMM) n

Janar 12, 1999. This ert was specica t expand and fcs n its training

fncns, in ine with the bjeces f FMM t deep the ptenas and

enhance the skis f persnne at eer ee in the indstr. This wi create

a p f manpwer trained in a aspects f indstria skis and management

capabiies t face the chaenges as the cntr mes int the stats f an

indstria nan.

Cnning prfessina edcan prides the pprtnit fr the wrking

persnne t gain the necessar aicans t pgrade themsees bth

prfessina as we as fr sef-deepment. This pprtnit is made

pssibe thrgh FMM Insttes Cercate and Dipma crses in seected

areas f indstria and management skis. FMM Institte btained its

Instn f Priate Higher Edcan (IPTS) stats frm the Ministr f

Edcan n J 19, 2001 t er Dipma and ther higher ee crses.

Erts are nging t er Degree and Masters ee crses specia designedt meet the Training Needs f the Manfactrers.

A wide range f training crses are as ered n an in-hse basis. These

incde a the pbic crses as we as thse that need t be specia

cstmised t meet the training needs f specic indstries. Crse tines

and bjeces are discssed with the cmpanies and trainers wi be seected

t deep the crses accrding. A in-hse crses are packaged t be

cst eece fr cmpanies with n cmprmise n the ait f the crse

and the desired rest. FMM Instte is a registered Training Prider with

Pembangnan Smber Mansia berhad (PSMB).

FMM Instte, Perak is hsed at Iph, Perak. It has 4 mdern training rms

with a tta seang capacit f 120 parcipants and ne FMM Ha that can

accmmdate a tta f 80 parcipants.

FMMs vISIoNT Make Maasian Indstries Gba

Cmpee

FMMs quAlITy PolICyTta Cmmitment t Serice Exceence and

qait

FMM Insttes vISIoNT be the eading rganisan in priding a

cmprehensie range f training prgrammes

and adanced earning pprtnities with

edcatina exceence in manfactring

pracces and techng in tandem with the

nans srge twards deeped nan stats.

FMM Insttes oBJECTIvES T meet the training needs f Maasian

manfactring cmpanies b eipping their

empees with the necessar skis and

knwedge.

organise eents fr disseminatin f

infrman.

T prmte maximm and eece isan

f the Hman Resrce Deepment Fnd

(HRDF) in ine with the en f techng

and prcesses.

T adcate and prmte the imprtance f

training in the manfactring enirnment

as Maasia mes int high ae-added and

techng-intensie indstries.

Corporate Profle


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COURSES BY CATEGORY

AdministrationCONDUCTING MEETINGS WITHOUT TIME WAST ING

AND WRITING EFFECTIVE MINUTES

8

CREATING AND MAINTAINING AN EFFECTIVE FILING

AND RECORDS SYSTEM

28

EFFECTIVE RECEPTION SKILLS FOR FRONTLINERS 17

EFFECTIVE TELEPHONE TECHNIQUES AND COURTESIES

FOR EVERYONE

6

ESSENTIAL SKILL S FOR SECRETARIES AND

ADMINISTRATIVE ASSISTANTS

13

OFFICE ADMINISTRATION AND MANAGEMENT SKILLS

FOR THE NEW ERA

17

PEMBENTUKAN KERANI YANG CEMERLANG 31

PENGURUSAN REKOD DAN FAIL YANG EFEKTIF 19

CommunicationART AND SKILLS OF DELIVERING EFFECTIVE

PRESENTATIONS

24

EFFECTIVE LETTERs AND EMAIL FOR BUsINEssADVANTAGE

23

ESSENTIAL SPOKEN ENGLISH MADE EASY FOR OFFICE

AND OPERATIONS STAFF

16

ESSENTIAL WRITTEN ENGLISH MADE EA SY FOR OFFICE

AND OPERATIONS STAFF

30

Customer Service/Sales/Marketing

DEVELOPING EXCELLENT CUSTOMER RELATIONS ANDSERVICE SKILLS

10

INCREASE SALES BY INCREASING VALUE TO

CUSTOMERS

18

INCREASE SALES WITHOUT THE HARD SELL 28

MARKETING EFFECTIVENESS : MEASURING A ND

IMPROVING IT

9

MARKETING INNOVATION IN GENERATING SALES 6

PROMOTE YOUR PRODUCTS IN THE MOST EFFECTIVE

MANNER

24

SMART SELL, NOT HARD SELL: THE EFFECTIVE SELLING

TECHNIQUE

14

TIPS & TECHNIQUES FOR HA NDLING CUSTOMER

COMPLAINTS

28

CustomsMALAYSIAN CUSTOMS IMPORT AND EXPORT P OLICIES

AND PROCEDURES

15

ThE Az OF MALAysIAN CUsTOMs pOLICIEs ANDPROCEDURES

25

Finance/AccountingADVANCED FINANCIAL ACCOUNTING PRACTICES AND

PROCEDURES

31

COSTING MADE SIMPLE FOR PLANNING AND CONTROL 20

EFFECTIVE MANAGEMENT OF ACCOUNTING FUNCTION 23

ESSENTIAL SKILLS FOR ACCOUNTING PERSONNEL 32

FINANCIAL BUDGETS AND CREATIVE ACCOUNTING AS A

POWERFUL MANAGEMENT TOOL

12

LATEST UPDATES OF MALAYSIAN FINANCIAL

REPORTING STANDARDS

9

PRACTICAL GUIDE IN PREPARING AND MAINTAINING

FULL SETS OF ACCOUNTS

19

ThE Az OF MALAysIAN INCOME TAX 15

First Aid/Safety & HealthOCCUPATIONAL FIRST AID SKILL S AND CPR 14

PRACTICAL FIRST AID SKILLS AND CPR 17

TITLE page TITLE page

Jan-Dec 2013TRAINING CALENDAR FMM Institute Perak 1


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COURSES BY CATEGORY

ForkliftDEVELOPING BEHAVIOURAL BASED SAFET Y FORFORKLIFT DRIVERS

13

MASTERING SAFE FORKLIFT DRIVING

CONDUCTED IN BAhAsA MAL AysIA

24

SAFE FORKLIFT DRIVING SKILLS 10

HousekeepingHOUSEKEEPING MANAGEMENT AT THE WORKPLACE: 6S 21

INTERNAL 6S AUDITING 22

Human ResourceBEHAVIOURAL BASED INTERVIEWING TECHNIQUES 13

BUILDING DYNAMIC HUMAN RESOURCE AS SISTANTS/

CLERKS

24

DRAFTING ESSENTIAL HR LET TERS, FORMS, POLICIES

AND PROCEDURES MANUAL

18

ESSENTIAL KNOWLEDGE OF MALAYSIAN EMPLOYMENT

LAWS

9

ESTABLISHING A COMPENSATION AND BENEFITS

PACKAGE

7

ESTABLISHING KPIS TOWARDS EFFECTIVE

PERFORMANCE MANAGEMENT

22

MISCONDUCT, DISCIPLINARY AND GRIEVANCES

HANDLING, AND DOMESTIC INQUIRY PROCEDURES

23

NEW SECTION UNDER THE EMPLOYMENT ACT:

COMBATING SEXUAL HARASSMENT

6

PERFORMANCE APPRAISAL MADE EA SY: A COMPLETE

GUIDE

27

PRACTICAL HUMAN RESOURCE MANAGEMENT SKILLS 15

Human Resources/TrainingKEMAhIRAN MENJALANK AN ONJOB TRAINING yANGBERKESAN

12

ISODEVELOpING MRs sKILLs FOR sUCCEssFUL IsOIMPLEMENTATION

10

HACCP AND GMP: INGREDIENTS FOR FOOD SAFETY

QUALITY ASSURANCE

11

ISO 9001:2008 QUALITY MANAGEMENT ESSENTIALS 30

MAsTERING IsO 9001 : 2008 INTERNAL QUALITyAUDITING

21

QUALITy MANAGEMENT sysTEM QMs MODELGENERATION

31

STEP BY STEP IS O 9001 : 2008 QUALIT Y SYSTEM

DOCUMENTATION

20

TECHNIQUES OF WRITING ISO NCRS / CAR S

EFFECTIVELY

26

UNDERSTANDIN G AND IMPLEMENT ING ISO 9001:2008 15

LaboratoryPENGENDALIAN MAKMAL SECARA EFEKTIF 8

PRACTISING GOOD LABOR ATORY PRACTICES

EFFECTIVELY

22

LogisticEFFECTIVE LOGISTICS MANAGEMENT 7

Logistic/Store/InventoryDESIGNING AND DEVELOPING AN EFFECTIVE STOCK

CONTROL SYSTEM

16

EFFECTIVE MATERIALS HANDLING, PLANNING AND

CONTROL

17


Jan-Dec 20132 TRAINING CALENDAR FMM Institute Perak


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COURSES BY CATEGORY



MANAGING EMPLOYEES VIA 5ES FOR HIGH

ACHIEVEMENTS

26

MENGURUS KONFLIK SECARA P OSITIF KEARAH

MEWUJUDKAN KEHARMONIAN

27

MOTIVASI, KEPIMPINAN, HUBUNGAN KEMANUSIAAN

DAN PEMBENTUKAN KUMPULAN KERJA

16

PENINGKATAN PRESTASI KERJA DAN MOTIVASI UNTUK

PEKERJA

27

SIKAP KERJA POSITIF 18

Production/OperationsACHIEVING EXCELLENCE IN LEAN MANUFACTURING 21

CONTROLLING CRITICAL FACTORS THAT SIGNIFICANTLY

AFFECT PROCESS PERFORMANCE

15

COST REDUCTION T ECHNIQUES FOR MANUFACTURING

OPERATION

31

EFFECTIVE & STRATEGIC PRODUCTION MANAGEMENT 26

ESSENTIAL FACTORY MANAGEMENT AND OPERATIONS

SKILL

17

EXECUTION AND CONTROL OF PRODUCTION AND

OPERATIONS MANAGEMENT

22

IMPROVE OPERATIONAL BOTTOM LINE AND

PERFORMANCE WITH TOTAL PRODUCTIVITY

8

MANUFACTURING BEST PRACTICES FOR SHOPFLOOR

IMPROVEMENT

8

MEASURING PRODUCTION OPERATIONS

PERFORMANCE

30

PERANCANGAN DAN KAWALAN PENGELUARAN UNTUK

PENYELIA

13

PRACTICAL MANUFACTURING PRODUCTIVITY AND

COST IMPROVEMENT PROCESS

11

PRODUCTION PLANNING, SCHEDULING AND CONTROL

FOR OPTIMAL FLOW CONTROL

20

REMOVING COMMUNICATION ROADBLOCKS THAT

INFLUENCE PROCESS PERFORMANCE

10

TEKNIKTEKNIK MENINGKATKAN pRODUKTIVITI 23

VISUAL FACTORY CONTROL TECHNIQUES FOR

CONTINUAL IMPROVEMENT

14

PurchasingDEVELOPING EFFECTIVE PURCHASING AS SISTANTS/

CLERKS

10

EFFECTIVE PROCUREMENT, PURCHASING, COST

REDUCTION AND NEGOTIATION SKILLS FOR

PROFITABLE GROW TH

21

EFFECTIVE PURCHASING MANAGEMENT FOR BUSINESS

SUCCESS

26

EXCELLENCE IN MANAGING SUPPLIERS FOR

COMPETITIVE ADVANTAGE

31

Quality7 ALAT QC DAN PERLAKSANA AN QC 14

7 QC TOOLs AND QUALITy CONTROL CIRCLE QCC 29

10 STEPS FOR INCORPORATING QUALITY INTO A NEW

PRODUCT / PROCESS

12

DESIGN OF EXPERIMENT FOR PROCESS OPTIMISATION 18

EFFECTIVE AND SUSTAINABLE CON TINUAL

IMPROVEMENT TO VARIOUS ASPECTS OF WORK

28

EFFECTIVE STEPS IN S OLVING QUALITY RELATED

PROBLEMS

16

FAILURE MODE AND EFFECT ANALYSIS 6

MASTER THE L ATEST SYSTEMS AND TECHNIQUES FOR

IMPROVING QUALITY

25

OpERATIONAL IMpLEMENTATION OF zERO DEFECTsPRINCIPLES

9


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COURSES BY CATEGORY



PRACTICAL TOOL S AND TECHNIQUES FOR

CONTINUOUS QUALITY IMPROVEMENT

32

PREVENTATIVE MEASURES IN REJECT REDUCTION

THROUGH STATISTICAL APPROACH

30

PROCESS CONTROL: MEASUREMENT AND CALIBRATION

TECHNIQUES

24

QUALITY ASSURANCE FROM THE JAPANESE MASTERS 18

SAVE MONEY, SPEED UP PRODUCTION AND ELIMINATE

WAsTE By pRIORITIzING QUALITy

26

TEKNIK KAWALAN KUALITI 19

Safety & HealthACCIDENT AND INCIDENT INVESTIGATION, RECORDING

AND REpORTING NADOpOD REGULATIONs

29

ACCIDENT INVESTIGATION AND WORKPLACE

INSPECTION

23

CHEMICAL AND SCHEDULE WASTE MANAGEMENT 25

CONFINED SPACE ENTRY 20

DEVELOPING AND IMPLEMENTING A PRACTICAL

SAFETY AND HEALTH MANUAL

22

EFFECTIVE PREVENTION OF OCCUPATIONAL INJURIES

AND ILLNESSES

11

ERGONOMICS, CHEMICAL SAFET Y, HEARING

CONSERVATION AND EMERGENCY PLANNING

7

HIRARC IMPLEMENTATION WORKSHOP 19

MANAGING SAFETY AND HEALTH AT WORK 8

OCCUPATIONAL SAFET Y AND HEALTH RISKMANAGEMENT

16

SAFETY MANAGEMENT FOR EXECUTIVES AND

SUPERVISORS

32

UNLOCKING THE KEYS TO PLANT SAFETY AUDIT 27

SecurityKEMAHIRAN PENGAWAL KESELAMATAN YANGBERKESAN

14

ShippingEFFECTIVE USE AND A PPLICATIONS OF INCOTERMS

IN INTERNATIONAL TRADE AND SHIPPING

DOCUMENTATIONS

21

pRACTICAL LETT ERs OF CREDIT LCs AppLICATION FORTRADE ENHANCEMENT

30

SHIPPING OPERATIONS AND CONTAINER

MANAGEMENT

13

shIppING ThE RIGhT WAy pROCEDURE s,DOCUMENTATION AND PRACTICE

7

SupervisionADVANCED SUPERVISORY SKILLS AND SOLUTIONS 30

KEMAHIRAN PENYELIAAN LANJUTAN 18

KEMAHIRAN PENYELIAAN YANG BERKESAN 9

KEPIMPINAN DAN KEMAHIRAN PENTING UNTUK K ETUA

OPERATOR

6

pENyELIA sEBAGAI pENGURUs pRODUCTION DANKUALITI

11

SUPERVISORY SKILLS IN BECOMING AN EXCEPTIONAL

SUPERVISOR

25


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JANUARY 2013

Jan 16 SBL

EFFECTIVE TELEPHONE TECHNIQUES AND COURTESIESFOR EVERYONEFEES | FMM MEMBER RM300 | NON-MEMBER RM400

On comleon of te coure, arciant will be able to communicate

eecvel and enance te image of te coman troug roer andling

of te teleone.

Jan 16-17 SBL

MARKETING INNOVATION IN GENERATING SALESFEES | FMM MEMBER RM500 | NON-MEMBER RM600Globaliaon i imminent. Current global downturn limit te market ie

and invite new cometor. Markeng indutrial roduct in Malaia a

well a regionall will terefore become more comlex and callenging.

Man Malaian manufacturer and ulier of indutrial roduct are

ll unaware of teir treat and oortunie. Failure of comanie to

undertand and al eecve markeng innovaon will eventuall lead

to declining ale and rotabilit. In order to comete, comanie need to

lea out of tatu quo and tart to equi temelve wit comreenive

knowledge of innovation in marketing tecnique and learn to create

utainable comeve advantage.

Jan 16-17 SBL

KEPIMPINAN DAN KEMAHIRAN PENTING UNTUK KETUAOPERATORFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Enable Line Leader to enance teir uervior kill / tecnique, imrove

roducvit and create a good emloeemanagement relaoni toward

a conducive and oive working environment.

Jan 17 SBLFAILURE MODE AND EFFECT ANALYSISFEES | FMM MEMBER RM300 | NON-MEMBER RM400

Ti coure will addre te requirement of troubleoong in roducon,

wit a focu on controlling/eliminang dicreancie and rearing roer

acon lan on te dioion in te event of dicreancie and failure.

FMEA i alo a requirement for comanie uruing Qs9000 qualit tem.

Jan 17 SBL

NEW SECTION UNDER THE EMPLOYMENT ACT:COMBATING SEXUAL HARASSMENT

FEES | FMM MEMBERS RM300 | NON- MEMBERS RM400sexual arament i conidered to be a eriou miconduct. Recent

amendment to te Emloment Act ave made comreenive ecic

roviion to combat exual arament at te worklace. Ti rogramme

will dicu tee roviion and ow te worklace can coml wit tem.

Cae tudie will be extenivel ued in te interacve dicuion.

Jan 21-22 SBL

MANAGEMENT TOOLS EXECUTIVES MUST KNOW TO GO

FROM PAIN TO GAINFEES | FMM MEMBER RM500 | NON-MEMBER RM600If eole are to become leader, te mut believe tat te can be a oive

force in te world. Execuve, Manager and otenal Manager wo ue

te Execuve Toolkit more frequentl are een b oter a beer leader.

In addion, eole working wit leader wo ue ti Management Tool are

ignicantl more aed wit te acon and trategie of teir leader,

and te feel more commied, excited, energied, inuenal and owerful.

Jan 21-22 SBL

PRACTICALHANDLING AND MAINTENANCE OF BOLTS,NUTS AND SCREWSFEES | FMM MEMBER RM500 | NON-MEMBER RM600

To be effective in teir oition, tecnical eronnel need a baic

undertanding of Bolt, Nut, screw and te aroriate Waer. To

undertand te tandard, roduct deign, tread, wat te fatener are

made from, and ow te are made and ow te get to te oint were te

can be ut to ue. Ti Training on fatener will rovide a wealt of knowledge

about te mot common fatener ued in our indutr.


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January-December 2012 FMM Institute Perak Training 7


Jan 21-22 SBL

ERGONOMICS, CHEMICAL SAFETY, HEARINGCONSERVATION AND EMERGENCY PLANNING

FEES | FMM MEMBER RM500 | NON-MEMBER RM600A indutrialiaon become more raid, o a te number of accident

at te working lace. Oen, tee accident aen due to ignorance or

te lack of knowledge in revenng tem. Accident cot mone. Beide,

te damen te morale of te emloee and tarni te reutaon of te

coman. prevenon i beer tan cure, and revenon of accident can bet

be acieved wen tere i an urge to do o tat tem from te eart of te

emloee. Te revenve meaure menoned ere al to Ergonomic,

Cemical safet, hearing Conervaon and Emergenc planning aect at

te worklace.

Jan 21-22 SBLSHIPPING THE RIGHT WAY PROCEDURES,DOCUMENTATION AND PRACTICESFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Enable toe involved wit siing maer to learn crical kill to erform

teir reent due. Te coure will cover imortant aect of iing uc

a te rocedure in trade tranacon and funcon and te of document

involved to avoid unnecear dela of good.

FEBRUARY 2013

Feb 20-21 SBL

PENYELENGGARAAN BERASAS MASA DAN KEADAANFEES | FMM MEMBER RM500 | NON-MEMBER RM600Time Baed Maintenance i a ceduled inecon to detect condion

tat migt caue breakdown and retoring te equiment back to original

condion, wile Condion Baed Maintenance i te control of equiment

comonent were it i ued unl te life an. Bot te maintenance

aroac i a roacve an eecve metod to detect te deteriorang

condion o tat breakdown can be revented and eliminated o tat

roducon i not aected and no major loe.

Feb 20-21 SBL

ESTABLISHING A COMPENSATION AND BENEFITSPACKAGEFEES | FMM MEMBER RM500 | NON- MEM BERS RM600

Comenaon include wage and/or alar rogram and tructure e.g. alar

range for job decrion, merit-baed rogram and etc. It i ament to an

emloee in return for teir contribuon to te organiaon, tat i, for doing

teir job. Emloee benet ticall refer to rerement lan, ealt life

inurance and etc. Benet are form of value, oter tan ament, tat are

rovided to te emloee in return for teir contribuon to te organiaon.

Ti rogramme enable arciant to develo a total comenaon ackagelinked wit organiaonal viion, goal and trategie, and etabli an

eecve incenve rogramme and benet lan.

Feb 20-21 SBL

EFFECTIVE LOGISTICS MANAGEMENTFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Over te lat two decade, te diciline of buine logic a advanced

from wareoue and tranortaon management to te boardroom of

enterrie. Buine logic in toda comeve environment include allacvie to move roduct and informaon to, from and between member.

Te ul cain rovide te framework for buinee and teir ulier

wo join in to bring good, ervice and informaon ecientl to te ulmate

conumer.


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Feb 20-21 SBL

MANUFACTURING BEST PRACTICES FOR SHOPFLOORIMPROVEMENT

FEES | FMM MEMBER RM500 | NON-MEMBER RM600To emaie te imortance of ooor lanning and management and

ow roblem at te ooor level can be olved b te alicaon of

aroriate concet, tecnique and racce.

Feb 25 SBL

KEPIMPINAN: SENI MEMPENGARUHI PEKERJA UNTUKMENINGKATKAN PRESTASIFEES | FMM MEMBER RM300 | NON-MEMBER RM400

Te Art of Inuencing peole i related to an individual wo a te abilitto racce uman relaon rincile to a new level of relevance in toda

unredictable world. Conducted in Baaa Malaia, ti coure i deigned

on te fundamental of uman relaon covering eecve communicaon,

intereronal kill and te abilit to develo leaderi qualie tat will

el te arciant etabli and maintain ucceful relaoni.

Feb 25 SBL

CONDUCTING MEETINGS WITHOUT TIME WASTING AND

WRITING EFFECTIVE MINUTESFEES | FMM MEMBER RM300 | NON-MEMBER RM400Meeng are meant to maximie me and increae roducvit, but oen

arciant feel tat teir me i wated intead of well ent, and te

could ave roduced more b not aending a meeng. In addion, te tak

of wring minute oen aear to be ver daunng to man wo ave to

write minute. hence, ti coure guide arciant troug exerience tried

and teted metod for geng meeng to work well and wring minute

tat el oint te wa aead.

MARCH 2013

Mar 11-12 SBL

IMPROVE OPERATIONAL BOTTOM LINE ANDPERFORMANCE WITH TOTAL PRODUCTIVITYFEES | FMM MEMBER RM500 | NON-MEMBER RM600

All organiaon et objecve and boom line target wic are atl founded

on rot-making to utain erformance and maintain market urvivabilit.

A te comeve edge grow and rogree, roducvit in all aect of

oeraon, markeng and R&D are mot focued uon. Ti coure enable

arciant to comreend te foundaon and rincile of total roducvit

and it imlementaon in auring coman erformance, rotabilit and

long-term urvival foundaon. Wetern and Jaanee oeraonal aradigm

are exlored and racced in re-arranged aignment.

Mar 11-12 SBL

MANAGING SAFETY AND HEALTH AT WORKFEES | FMM MEMBER RM500 | NON-MEMBER RM600

From te earl da of afet, te concet of engineering out aard b

roviding afeguard a been fundamental to ever occuaonal afet

and ealt rogramme at te worklace. Creang afeguard to rotect

eole from aard can be ecientl idened troug te rocedure of

Job safet Anali.

Mar 11-12 SBL

PENGENDALIAN MAKMAL SECARA EFEKTIFFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Conducted in Baaa Malaia, ti coure will cover te toic uc a good

laborator deign, baic laborator tecnique, laborator data andling,

afet in te laborator, good laborator racce (GLp), laborator wate

management and qualit tem for laborator.


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Mar 11-12 SBL

MARKETING EFFECTIVENESS : MEASURING ANDIMPROVING IT

FEES | FMM MEMBER RM500 | NON- MEMB ERS RM600how are te markeng camaign doing? Are te geng te deired

reult? If not, wat ele can be done? Tee are ome of te queon tat

marketer will ak to nd out te eecvene of teir markeng camaign.

B meauring te reult, marketer will be able to comare te reult v

target, and to imrovie were necear. Ti 2-da rogramme i deigned

to el marketer to undertand te need to meaure, te meauring tool

and ow to make imrovement on trategie tat are not working.

Mar 13-14 SBL

OPERATIONAL IMPLEMENTATION OF ZERO DEFECTSPRINCIPLESFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Ti coure will guide and el arciant to undertand bot te teor

and raccal aect of zero Defect imlementaon in te oeraonal

environment, al all te necear and eenal element derived from

Toota producon stem and Total Qualit Management model and oe

te condence to iniate, etabli, imlement, maintain and connuoul

imrove on zero Defect direcve coman-wide.

Mar 13-14 SBLMAINTENANCE AND TROUBLESHOOTING OFELECTRICAL SUPPLY CIRCUITS, RELAYS, CONTACTORSAND MOTORSFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Ti coure i eciall deigned for electrician, tecnician and oter in

te electrical eld wo are directl or indirectl involved in te oeraon,

maintenance and troubleoong of electrical intallaon in te indutr.

parciant will be equied wit te knowledge of electrical circuit, rela,

contactor and motor to trengten and enure te tabilit of te electrical

ower ul.

Mar 13-14 SBL

ESSENTIAL KNOWLEDGE OF MALAYSIAN EMPLOYMENTLAWS

FEES | FMM MEMBER RM500 | NON-MEMBER RM600Acquiring accurate and udated informaon on Malaian emloment law

i eenal to develo ragmac and ound indutrial relaon and uman

reource olicie/rocedure in an organiaon. Ti coure i deigned to

rovide inigt to te Emloment and Indutrial Relaon Act, it rincial

legilaon and imlementaon at te worklace.

Mar 13-14 SBL

KEMAHIRAN PENYELIAAN YANG BERKESANFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Equi arciant wit te kill and tecnique of modern uerviion. It i

tructured to mulate more eecve uervior racce in an organiaon

toward a oive working environment.

Mar 18-19 SBL

LATEST UPDATES OF MALAYSIAN FINANCIALREPORTING STANDARDSFEES | FMM MEMBER RM500 | NON-MEMBER RM600

A new nancial reorng framework wa etablied in Malaia on Marc 6,

1997 under te Financial Reorng Act 1997. Accounng ta are required to

undertand te cange and develoment of Financial Reorng standard

(FRs). FRs recribe te bai for reentaon of nancial tatement

in order to enure comarabilit wit bot te enterrie own nancial

tatement of reviou eriod and wit te nancial tatement of oter

enterrie. Te main objecve i to rovide guide and exlanaon on

te rearaon of cororate nancial tatement wit udate on te new

tandard.

10


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Mar 18-19 SBL

DEVELOPING EFFECTIVE PURCHASING ASSISTANTS/CLERKS

FEES | FMM MEMBER RM500 | NON-MEMBER RM600Ti coure i deigned eciall for urcaing clerk/aitant wo wi to

acquire in-det knowledge on te roce ow of te urcaing oerang

rocedure and documentaon. Ti coure will enable arciant to learn

te role and reonibilit to be an eecve purcaing Aitant/Clerk.

Mar 18-19 SBL

DEVELOPING MRS SKILLS FOR SUCCESSFUL ISOIMPLEMENTATION

FEES | FMM MEMBER RM500 | NON-MEMBER RM600Ti coure enable arciant to undertand te role and funcon of

te Management Rereentave (MR) for IsO rocedure. It i deigned

to equi arciant wit te knowledge and kill needed to imlement,

monitor and meet te requirement of te latet IsO 9001:2008 standard

for an organiaon.

Mar 20 SBL

REMOVING COMMUNICATION ROADBLOCKS THAT

INFLUENCE PROCESS PERFORMANCEFEES | FMM MEMBERS R300 | NON- MEMBERS RM400Communicaon funcon to greae dierence in informaon between

medium relang ti to more obviou cenario, tink about a tak aigned

to a team. Tere are eole witin te team, between team, and acro te

organiaon wo mut are certain informaon. Wile ome informaon

mut not be dicloed for tecnical reaon, mot informaon mut be ared

(ie. due date for roject ubmiion, new sOp for material andling, cutomer

comlaint). problem will arie if ti informaon i not communicated

troug out. Tere are man reaon for ti informaon breakdown uc

a lack of me, autorit maer, or iml eole being irreonible. Tee

are referred a Communicaon Roadblock. Ti coure focue on ti iueaiming to remove tee roadblock o tat a tak can be erformed wit

excellent reult.

Mar 20-21 SBL

RAPID PROBLEM-SOLVING FOR PRODUCING CREATIVESOLUTIONS

FEES | FMM MEMBER RM500 | NON-MEMBER RM600problem olving i ver imortant but roblem olver oen miundertand

it. problem olving i a ke kill, and it one tat can make a uge dierence

to our career. At work, roblem are at te center of wat man eole do

ever da. We are eiter olving a roblem for a client (internal or external),

uorng toe wo are olving roblem, or dicovering new roblem to

olve. Regardle of te nature of te roblem, a fundamental art of ever

manager role i nding wa to olve tem.

Mar 20-21 SBL

DEVELOPING EXCELLENT CUSTOMER RELATIONS ANDSERVICE SKILLSFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Te aim of ti coure i to guide te arciant for a beer undertanding of

excellent cutomer relaon and learn to deal wit comlaint, tu acieving

an imroved Cutomer service level.

Mar 20-21 SBL

SAFE FORKLIFT DRIVING SKILLS FOR BEGINNERS(CONDUCTED IN BAHASA MALAYSIA)

FEES | FMM MEMBER RM500 | NON-MEMBER RM600

Emaie on bot Teor and praccal aect of Forkli Driving for

beginner. Te coure aim to rovide baic Forkli Driving kill and enable

tem to become cometent driver. A raccal eion on roer driving

kill, ukee of forkli and afe driving racce will be rovided.

J D 2013 11


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Mar 21 SBL

HACCP AND GMP: INGREDIENTS FOR FOOD SAFETYQUALITY ASSURANCE

FEES | FMM MEMBER RM300 | NON- MEMB ERS RM400haard Anali Crical Control point, Good Manufacturing pracce (GMp)

and standard Oerang procedure (sOp) are te tool for a food-related

roduct roceing facilit tat el for te roducon of ig qualit

and afe food roduct. Te rogram etablied for hACCp, GMp and

sOp will rovide te bai for oter rogram te el to aure te level of

roduct qualit uc a tandard for IsO 9001 and for roduct afet in te

haard Anali and Crical Control point (hACCp) tem. Man comanie

like to view tee tem a a ramid wit te hACCp, GMp and sOp

uorng te more advanced rogram of hACCp and all tree rogram

being imortant for te IsO 2200 Food safet Management stem.

APRIL 2013

Apr 8-9 SBL

EFFECTIVE PREVENTION OF OCCUPATIONAL INJURIESAND ILLNESSESFEES | FMM MEMBER RM500 | NON-MEMBER RM600

From te earl da of afet, te concet of engineering out aard b

roviding afeguard a been fundamental to ever occuaonal afet

and ealt rogramme at te worklace creang afeguard to rotect

eole from aard can be ecientl idened troug man rocedure.

Couled wit roer ue of aroriated rotecve gear and more ecient

inecon, Occuaonal safet and healt will be enanced troug a afe

tem of work.

Apr 8-9 SBL

PRACTICAL MANUFACTURING PRODUCTIVITY ANDCOST IMPROVEMENT PROCESSFEES | FMM MEMBER RM500 | NON-MEMBER RM600

We ave available toda te knowledge and exerience needed for te

ucceful management of organiaon. But tere i robabl no eld of

uman endeavour were te alwa tremendou ga between te knowledge

and erformance of great organiaon and te knowledge and erformance

of te average i wider or more intractable. Taking a cloer look at te demie

of organiaon, it i argued tat iue relang to roducvit and/or cot

imrovement reult are a main caue. Ti rogramme aim to narrow te

ga.

Apr 8-9 SBL

PENYELIA SEBAGAI PENGURUS PRODUCTION DANKUALITIFEES | FMM MEMBER RM500 | NON-MEMBER RM600

suervior are te mot imortant link in te management cain of an

buine enterrie. Toda, te tak of uerviing a become more comlex

wit te role of being te bridge between management and emloee. To

meet ti demanding callenge, uervior are oen required to funcon

a collaborator and conenu builder beide running te da-to da

roducon oeraon wile maintaining qualit of outut.

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Apr 8-9 SBL

FINANCIAL BUDGETS AND CREATIVE ACCOUNTING ASA POWERFUL MANAGEMENT TOOLFEES | FMM MEMBER RM500 | NON-MEMBER RM600

In budgeng it i required tat nance la an imortant role in ivong

te buine, to enable it to maximie te reource full, reaing te bet

return and trengtening te lanning and control of te buine. Creave

Accounng i looking beond te number in Financial tatement and

arciant will be able to acquire intricacie of creave accounng, gra

te limitaon and olicie adoted b comanie and idenf variou

metod of reentaon of fact and gure wic can be ued to make te

accounng reort more creave.

Apr 10-11 SBL

DEVELOPING MIDDLE MANAGEMENT SKILLS FORBREAKTHROUGH RESULTSFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Ti coure el te middle management grou to widen teir knowledge

of management kill, tu increaing condence in te abilit to manage

bot te organiaonal job funcon and uman reource. It alo ait

arciant in imroving te qualit of erformance, roducvit and work

eecvene of teir ubordinate.

Apr 10-11 SBLMAKSIMAKAN KECEKAPAN PERALATAN MELALUISELENGGARAAN PROAKTIFFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Wit automaon and moderniaon of equiment, te cot of maintenance

toda a increaed tremendoul. state of te art equiment required

roer maintenance and ecient control in order for tem to oerate to it

maximum ecienc. Acieving ero defect i te viion mot manufacturer

aim to acieve but fear. Toug acieving ero defect i dicult, it i not

imoible wit te rigt knowledge and metod. Conducted in BaaaMalaia, ti coure i eeciall deigned to enable arciant to acquire

te roer knowledge and metod to acieve ero defect.

Apr 10-11 SBL

KEMAHIRAN MENJALANKAN ON-JOB TRAINING YANGBERKESANFEES | FMM MEMBER RM500 | NON-MEMBER RM600

On-job training (OJT) enance ta erformance witout taking tem awa

from te lace of work or tak te erform. Conducted in Baaa Malaia,

ti coure i deigned to equi uervior wit te necear kill and

aroace to conduct eecve OnJob Training for teir ubordinate.

Apr 15-16 SBL

10 STEPS FOR INCORPORATING QUALITY INTO A NEWPRODUCT / PROCESS

FEES | FMM MEMBER RM500 | NON-MEMBER RM600Ti coure aim to widen arciant knowledge in te area of idenfing

roblem area for imrovement, inculcate cutomer focu into roce and

meaurement, treamline and omie a roce-ow for eecve moot

oeraon and imrove roce outut and cutomer afacon index.

Apr 15-16 SBL

EARTHING, LIGHTNING AND SURGE PROTECTIONSYSTEM

FEES | FMM MEMBER RM500 | NON-M EMBER RM600Te earting tem i an eenal tem in te electrical intallaon wic

rovide an eecve at for te leakage current (eart leakage fault) to

ow directl to te general ma of eart. Te eecvene of rotecve

device uc a eart leakage rela i olel deend on te earting tem.

Good eart tem will enure te afet of te intallaon. Ligng tem

i ued to rotect building from ligng trike. Wic ma caue damage

or re to te building. surge protecve Device i ued to rotect electrical

intallaon from urge current/ voltage. Terefore, earting, ligng and

urge rotecve tem ave to be well maintained to avoid unnecear

failure to te electrical tem and building.

J D 2013TRAINING CALENDAR FMM I tit t P k 13


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Apr 15-16 SBL

SHIPPING OPERATIONS AND CONTAINERMANAGEMENTFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Te container iing ector rovide and overview of te comlex world

of iing oeraon and te imortance of container management in te

global econom. It rovide te arciant wit ucient knowledge and

kill to carr out te man buine and tecnical oeraon involved in

iing and trade.

Apr 17 SBL

DEVELOPING BEHAVIOURAL BASED SAFETY FORFORKLIFT DRIVERSFEES | FMM MEMBER RM350 | NON- MEMB ERS RM450

Forkli are now ver widel ued in te Indutrie and Forkli related

accident are on te increae da b da. Wen of te requirement of OshA

i tat all oerator of an kind of equiment mut be cometent to oerate

te equiment. Alo te tac of accident in te world relang to Forkli

accident ow tat 85% of te accident are related to Unafe Act or

Beavioral safet. Te uroe of ti rogram i to awaken te arciant to

realie te realit of safet, caue of accident and recauon te emloee

ave to take in order to rotect temelve from otenal haard.

Apr 17 SBLPERANCANGAN DAN KAWALAN PENGELUARAN UNTUKPENYELIAFEES | FMM MEMBER RM300 | NON- MEMB ERS RM400

A roducon lanning and control (ppC) tem i concerned wit lanning

and controlling all aect of manufacturing, including material, ceduling

macine and eole, and coordinang ulier and cutomer. An eecve

ppC tem i crical to te ucce of an coman. A ppC tem deign

i not a one-o undertaking; it ould be adave to reond to cange in

te comeve arena, cutomer requirement, trateg, ul cain and

oter oible roblem. Conducted in Baaa Malaia, ti coure will el

roducon uervior acquire te necear trategie in wic roducon

lanning and control able to ave me and mone, wile increaing qualit

and roducvit in te manufacturing roce.

Apr17 SBL

BEHAVIOURAL BASED INTERVIEWING TECHNIQUESFEES | FMM MEMBER RM300 | NON- MEM BERS RM400

Te election of a new team member i a major invetment for our

organiaon and te candidate. Develoing and maintaining a elecontem tat ield olid return roducve emloee wo enjo teir

reonibilie and eek oortunie to connuoul imrove teir job i

crical to te ucce of ever organiaon. hiring te wrong eron for te

job can be cotl. Conider te me and exene aociated wit interviewing

candidate, training new ire, advertiing and related adminitrative

acvie.

Apr 17 SBL

WHY WHY ANALYSIS: MAKING SMART DECISIONSBASED ON ROOT CAUSEFEES | FMM MEMBER RM300 | NON-MEMBER RM400

W-W Anali i a owerful problem solving Anali Tool. It combine

all aect of roblem olving metod wit temac tructure tat could

el Manager, Engineer, Execuve, suervior, Leader & sta from ever

deartment not onl in olving te roblem tat te are facing currentl

but alo to to te reeon b revenng and eliminang or reducing

te ame roblem b idenfing and undertanding te root caue of te

roblem. W-W Anali roblem olving will lead te uer to Dene

and Quanf ten Anale and Omie te roblem tere facing in a

temac tructured wa.

Apr 22-23 SBL

ESSENTIAL SKILLS FOR SECRETARIES ANDADMINISTRATIVE ASSISTANTSFEES | FMM MEMBER RM500 | NON-MEMBER RM600

At te adminitrave level, man job decrion blur into eac oter, a

ecretar in a coman omeme migt be called a adminitrave aitant

in anoter. Ti coure i eciall deigned to enable ecretarie to learn

eenal kill to erform teir reent due a secretarie and acquire

addional knowledge to andle more tak, due and reonibilie from

me to me.

Jan Dec 201314 TRAINING CALENDAR FMM Instit te Pe ak


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Apr 22-23 SBL

7 ALAT QC DAN PERLAKSANAAN QCFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Ti i a and-on training rogramme deigned to imart te kill to ue te

7 QC Tool to olve qualit roblem and undertake imrovement roject.Conducted in Baaa Malaia, arciant will alo learn te Qualit Control

Circle (QCC) iloo and metodolog. Ue of pDCA tem will be

emaied.

Apr 22-23 SBL

KEMAHIRAN PENGAWAL KESELAMATAN YANGBERKESANFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Conducted in Baaa Malaia, ti coure i tailored to rovide tefundamental knowledge on ecurit and lo revenon for ecurit ocer

wo are aigned to te indutrie. Te old cool of tougt wa tat a

ecurit ocer ould onl know about wat e ould do at te gate or onl

be trained on a et of work intrucon a canged toda, eeciall aer te

911 incident in te Us. A ecurit eronnel ould ave a mind et to know

w e a to carr out i due rofeionall and ow e could uort

te objecve of te organiaon e i aigned to.

Apr 22-23 SBL

SMART SELL, NOT HARD SELL: SELLING LIKE A PROFEES | FMM MEMBER RM500 | NON-MEMBER RM600

selling i an art and ti art varie from eron to eron. Te mot imortant

variable in te elling roce i te otenal cutomer, and te nature

of otenal cutomer alo varie from eron to eron. Terefore, te

ucceful sale i te reult of a eller-buer encounter during wic te

eller wa eecve in creang interet, undertanding te feature and

benet of te roduct or ervice, and a deire to enjo te benet of te

eller roduct / ervice. sale begin wit a need and end wit a coice.

In-between, ou ave te oortunit to ue a elling tecnique wic wa

te coice to our favour.

Apr 24-25 SBL-KHAS & SBL

OCCUPATIONAL FIRST AID SKILLS AND CPRFEES | FMM MEMBER RM550 | NON-M EMBER RM650

prevenon i ll one of te bet metod againt accident at te worklace.

however, even te bet revenve eort omeme fail and it i tereforerudent to reare for uc eventualie. It a been own tat roer

inial andling of te accident vicm contribute ignicantl to te nal

outcome and oen determine if a life could be aved. Ti rogramme will

imart te baic raccal knowledge of Firt Aid and it include a eion on

cardioulmonar reucitaon (CpR).

Apr 24-25 SBL

VISUAL FACTORY CONTROL TECHNIQUES FOR

CONTINUAL IMPROVEMENTFEES | FMM MEMBER RM500 | NON- MEM BERS RM600

Viual aect encoma a tranarent indicator, data and informaon-

baed tem for all to refer, work on and imrove on weaknee, learn from

trong area, and baeline or bencmarking acvie intra-related witin

te oeraonal realm. pro and con of uc a iloo and racce are

alo dicued. parciant all learn ow to enable a viible environment

owing real-me erformance indicator, reecng true baeline gearing

toward rotabilit.

Apr 24-25 SBLINVENTORY AND STORES MANAGEMENTFEES | FMM MEMBER RM500 | NON-MEMBER RM600

stock control rocedure and tem a well a te tocktaking and tock

evaluaon funcon will indenitel aect te econom of an organiaon.

Ti rogramme igligt te imortance of managing te tore eecvel.

Jan Dec 2013TRAINING CALENDAR FMM Institute Perak 15


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MAY 2013

May 6-7 SBL

UNDERSTANDING AND IMPLEMENTING ISO 9001:2008FEES | FMM MEMBER RM500 | NON-MEMBER RM600

Ti coure enable arciant to undertand te IsO 9001:2008 standard

requirement for cercaon. It i alo deigned to equi arciant wit

te knowledge and kill needed to imlement te Qualit Management

stem to meet te requirement of te latet IsO 9001:2008 standard.

May 8-9 SBL

DYNAMIC LEADERSHIP: COMMUNICATING WITHAUTHORITY AND ASSERTIVENESSFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Ti coure i eeciall deigned for anone wo i intereted in imroving

i/ er intereronal kill and alo building effective and aertive

communicaon kill, including buine and educaonal rofeional, team

and roject leader. Ti coure will include toic like raccing aerve

communicaon, exibing condent bod language, recogniing aerve

caracteric, modeling aerve beaviour oon, aervel managing

real-world reure and demand, roling our conict andling tle,

aling aervene tecnique and reacng raidl to common callenge.

May 8-9 SBLPRACTICAL APPROACH TO BOILER OPERATION,MAINTENANCE AND MANAGEMENTFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Ti two da intenive coure focue in etabliing te roer management,

maintenance rocedure and correct racce in te steam plant Oeraon.

parciant will be able to undertand te rincile of oeraon and

maintenance of a team lant and to develo idea and uggeon from te

coure wic could ten be forwarded to teir management for imrovement

in teir work roce.

May 8-9 SBL

THE A-Z OF MALAYSIAN INCOME TAXFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Te Malaian Tax tem modernied wit introducon / imlementaon

of elf-aement tem eecve from ear of aement 2001. Ticoure will enance arciant knowledge in area of Malaian Taxaon of

Comanie and Individual and on ublic ruling, tax cae and tax racce.

May 8-9 SBL

CONTROLLING CRITICAL FACTORS THATSIGNIFICANTLY AFFECT PROCESS PERFORMANCEFEES | FMM MEMBER RM500 | NON- MEM BERS RM600

Making imrovement come natural - peole want to make teir life eaier,

beer, and fater. Tere are countle number of imrovement acviecarried out in an organiaon. Tee imrovement will denitel reult in

beer roce erformance. stud ow tat in general 80% of erformance

increae come from 20% of te imrovement acvie. Tee 20% acvie

are referred a ignicant acvie, or iml ignicant factor. Ti coure

exlain ow to idenf te ignicant factor. It alo exlain ow to control

tee ignicant factor eecvel o tat te excellent reult acieved can

be utained.

May 13-14 SBL

MALAYSIAN CUSTOMS IMPORT AND EXPORT POLICIESAND PROCEDURESFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Ti coure i eciall deigned to rovide comreenive knowledge to

arciant in all aect of cutom legilaon ertaining to imort and

exort rocedure wit te ulmate objecve of minimiing dela and mot

imortantl, enuring te good are cleared romtl.

May 13-14 SBL

PRACTICAL HUMAN RESOURCE MANAGEMENT SKILLSFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Ti coure aim to equi hR / peronnel ta wit a trong foundaon in

hR/peronnel Management and become more eecve in erforming hR/

peronnel Adminitraon funcon in accordance to etablied racce

and tatutor requirement.

Jan Dec 201316 TRAINING CALENDAR FMM Institute Perak


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May 13-14 SBL

OCCUPATIONAL SAFETY AND HEALTH RISKMANAGEMENTFEES | FMM MEMBER RM550 | NON- MEMB ERS RM650

Te worklace invariabl contain a large variet of aard. Imlementaon

of control meaure ariing from rik aement are comlex iue

neceitating te interfacing, among oter, coman olic, afet

rocedure in lace, work abit, legilation and rojected return on

invetment. Rik management conider te oeraonal and adminitrave

aect of a coman rocee and can contribute to a afer worklace. Ti

rogramme will enable management to idenf and evaluate rik in order

to uort deciion-making rocee for eng u logical aroace to

deal wit worklace aard.

May 15-16 SBLENERGY EFFICIENCY IN ELECTRICAL SYSTEMSFEES | FMM MEMBER RM650 | NON-M EMBER RM700

In line wit te Energ Management Regulaon 2008 wic came into eect

on December 15, 2008, ti rogramme rereent a unique eort of FMM

Intute to roduce a ool of qualied energ manager for te indutr

toward te noble viion of uliing energ ecientl. Ti rogramme

will enable arciant to acquire te knowledge on te imortance of

energ ecienc tandard and labelling; undertand energ erformance

tandard and teng facilie to be referred and ued; be made aware of

te imortance of energ conervaon and energ ecienc b claicaon

of energ ecient equiment and be able to ue te knowledge and kill

gained to execute energ efficienc ractice in teir working lace in

electrical tem.

May 15-16 SBL

EFFECTIVE STEPS IN SOLVING QUALITY RELATEDPROBLEMSFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Ti coure aim to widen arciant knowledge in olving qualit related

roblem troug determinaon of te problem Area, idenfing te Root

Caue() of te problem. parciant will learn te metod to olve tee

roblem troug invegaon, anali, and vericaon root caue, uing

te rigt tool and lanning and imlemenng Correcon and Correcve

Acon.

May 15-16 SBL

DESIGNING AND DEVELOPING AN EFFECTIVE STOCKCONTROL SYSTEMFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Man comanie eeciall mall and medium enterrie could not aord

to acquire te Total Inventor soluon to manage and kee track of teir

inventorie. Wit or witout Total Inventor soluon in lace, organiaon

could ll manage it inventorie and make a buine deciion accuratel

troug an eecve tock control tem, via inventor readeet. Ti

rogramme i deigned to meet toe tringent requirement and el te

organiaon to eecvel and ecientl managing teir tock and inventorie.

May 15-16 SBL

ESSENTIAL SPOKEN ENGLISH MADE EASY FOR OFFICEAND OPERATIONS STAFFFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Ti coure will enance te cometenc in communicaon witin te

buine context. parciant will race te aroriate ue of Engli,

in ituaon commonl encountered in buine environment.

May 20-21 SBL

MOTIVASI, KEPIMPINAN, HUBUNGAN KEMANUSIAANDAN PEMBENTUKAN KUMPULAN KERJAFEES | FMM MEMBER RM500 | NON-MEMBER RM600

A coure wic cultivate te imortance of motivation, leaderi,

intereronal kill and teambuilding amongt emloee in order to increae

job afacon and acieve iger er formance level.



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May 20-21 SBL

ESSENTIAL FACTORY MANAGEMENT AND OPERATIONSSKILLSFEES | FMM MEMBER RM500 | NON-MEMBER RM600

In mot countrie, develoing or develoed, te Factor i a dnamic, job-

creang, tax-aing, ocio-economic centre. Witout it te reource

remain reource and never become outcome or reult. In a comeve

econom, te qualit and erformance of te factor determine te ucce

of te econom. But factor itelf doe not ave life unl we manage it. Ti

rogramme aim to narrow te ga, and clear te mt, between wat can

be done and wat i being done.

May 20-21 SBL

TOTAL PREVENTIVE MAINTENANCEFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Ti coure rovide a coman-wide lanned maintenance tem b

covering a erie of metod and aroace to enure tat equiment are

alwa able to funcon o tat roducon i never interruted. It involve

te cooeraon of te equiment and roce uort eronnel, equiment

oerator and te equiment ulier.

May 20-21 SBL

EFFECTIVE RECEPTION SKILLS FOR FRONTLINERSFEES | FMM MEMBER RM500 | NON-MEMBER RM600Te tradional due of a receonit commonl include anwering viitor

inquirie about te coman, direcng viitor to aroriate contact, orng

mail, anwering incoming call, and arranging aointment for guet to

meet wit coman ta. Te job decrion of receon ta a exanded

quite a bit due to te increaed ue of tecnolog in te worklace. Man

front-dek ta are now encouraged to ave exerience wit comuter and

oware rogram. In addion to teir uual tak, man receon ta alo

ait teir comanie wit a variet of oter oce tak. In man cae a

receonit i exected to erform mulle tak quickl and ecientl, in

addion to anwering te one. A receonit wo oee trong oceand tecnical kill and i alo courteou and tacul i conidered an aet to

te buine image of a coman.

JUNE 2013

Jun 8, 15, 22, 29 SBL

PRACTICAL FIRST AID SKILLS AND CPRFEES | FMM MEMBER RM800 | NON-M EMBER RM1000

prevenon i ll one of te bet metod againt accident at te worklace.

however, even te bet revenve eort omeme fail and it i terefore

rudent to reare for uc eventualie. parciant would be able to

acquire in-det knowledge of raccal aect in Firt Aid and widen te

coe of dut beond roune job funcon, and acquire life aving and life

utaining kill.

Jun 10-11 SBL

OFFICE ADMINISTRATION AND MANAGEMENT SKILLSFOR THE NEW ERAFEES | FMM MEMBER RM500 | NON-MEMBER RM600

To rovide articiant wit a better areciation of teir role and

reonibilie witin te organiaon troug an imroved tem of

managing te oce adminitraon and dail oeraon o a to acieve

iger roducvit.

Jun 10-11 SBL

EFFECTIVE MATERIALS HANDLING, PLANNING ANDCONTROLFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Buinee toda mut ave a good undertanding of te value tructure and

trateg of material management in order to be comeve. holding cot

for raw material account for te larget comonent of working caital in mot

organiaon. Tu, new and eecve tecnique need to be adoted in order

for te inventor to move ecientl and for urcaing cot to be reduced.



20/44

Jan Dec 201318 TRAINING CALENDAR FMM Institute Perak

Jun 10-11 SBL

QUALITY ASSURANCE FROM THE JAPANESE MASTERSFEES | FMM MEMBER RM500 | NON- MEMB ERS RM600

Take a journe troug itor to te current da alongide Jaanee

qualit guru, teir aradigm, ilooie, and tecnique in eling temanufacturing world trangre troug variou era and develoment tage

on a comeve broad bae. Wile ome are adataon of te wetern

world ideologie, oter remain trictl te braincild emanang from Jaan.

Undertand w te Jaanee are mater in qualit aurance and ow an

coman can al and imrove baed on tee tecnique were alicable.

Jun 10-11 SBL

EFFECTIVE ROTATING EQUIPMENT OPERATIONS,

MONITORING AND MAINTENANCE TECHNIQUESFEES | FMM MEMBER RM500 | NON- MEMB ERS RM600Te redictabl, continuou imrovement of reliabilit b otimiing

maintenance for rotang equiment i one of te mot imortant callenge

maintenance rofeional face toda. To ait maintenance rofeional

imrove teir equiment maintenance kill, tere are numerou innovave

condion monitoring tecnique and roven reliabilit baed maintenance

tecnique. Maintenance & Reliabilit Excellence for Rotang equiment

conolidate ucceful bet ractice and tecnique. Ti coure will

concentrate on te roblem and oluon urrounding equiment failure,

diagnoc and eecve metod to revent tem.

Jun 12-13 SBL

INCREASE SALES BY INCREASING VALUE TOCUSTOMERSFEES | FMM MEMBER RM500 | NON-MEMBER RM600

In te reent callenging environment, te connuou cange of cutomer

reference and te innovaon of new roduct and ervice, no comanie

can aord to neglect an cutomer tat come teir wa. Tat i w focu

ould be given to add value to cutomer exerience in uing te coman

roduct or ervice. Ti rogram i deigned for arciant wo want to

increae teir ale b undertanding, afing and fullling teir cutomer

need and want.

Jun 12-13 SBL

SIKAP KERJA POSITIFFEES | FMM MEMBER RM500 | NON -MEMBER RM600

Mot emloee erceive work a a core. Terefore teir eart and mind

are not et on comleng te tak at and ecientl and imrove on tequalit of te nied job. A diaed emloee will lowl read i

dicontentment to fellow emloee and ti will ave an advere eect

on te organiaon a a wole. Conducted in Baaa Malaia, te main

uroe of ti rogramme i to oen u an emloee otenal in realiing

i eronal viion and te organiaon objecve troug oive tinking

and oive work atude.

Jun 12-13 SBL

DRAFTING ESSENTIAL HR LETTERS, FORMS, POLICIESAND PROCEDURES MANUALFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Document and leer are crucial in te human Reource Deartment.

Ti rogramme i meant to ait in increaing our ecienc. It el

to reduce te me ou end on draing our human Reource related

correondence. samle are rovided wic can be furter cutomied for

our own organiaonal uage.

Jun 12-13 SBL

DESIGN OF EXPERIMENT FOR PROCESS OPTIMISATIONFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Deign of Exeriment i an o-line qualit imrovement tecnique tat

can be ued to imrove manufacturing roduct and roce ignicantl.

Troug it ue, it can el u to omie our roduct and rocee b

lacing man controllable factor and ee ow doe it inuence te outut

in reence of environment factor.

Jun 17-18 SBL

KEMAHIRAN PENYELIAAN LANJUTANFEES | FMM MEMBER RM500 | NON-MEMBER RM600

provide arciant wit knowledge, kill and raccal aroac to andle

te ner kill of uervior management and to be inired and movated

for eecve uerviion.



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Jan Dec 2013 19

Jun 17-18 SBL

ENERGY AUDIT, ELECTRICAL SAFETY AND REPORTWRITINGFEES | FMM MEMBER RM800 | NON-MEMBER RM900

Ti energ audit rogramme will rovide te eenal knowledge and

kill needed in idenfing te ke area of ig energ conumon and

teir minimiaon to eecvel execute te energ ecient meaure and

roject. Tere i coe for aving a minimum of 10-15% on energ bill b

carring out te energ audit afel in idenfing energ ecient meaure

and racce in our organiaon.

Jun 17-18 SBL

EXCELLING AS A COMPETENT MANAGERFEES | FMM MEMBER RM500 | NON-MEMBER RM600Te organiation tat will ucceed are toe tat ave Manager and

Execuve wo ave te managerial kill to recognie and react te fatet

to tee callenge. Ti coure i deigned to rovide arciant wit an

undertanding of te concet, rocee and funcon of management and

to review teir role witin te organiaon.

Jun 17-18 SBL

PRACTICAL GUIDE IN PREPARING AND MAINTAINING

FULL SET OF ACCOUNTSFEES | FMM MEMBER RM500 | NON-MEMBER RM600Ti rogramme enable arciant to undertand bookkeeing and ow

to reare a full et of nancial tatement, wilt undertanding accounng

rincile and tandard governing tem.

Jun 19 SBL

PENGIRAAN DAN PENILAIAN STOK SECARA SISTEMATIKFEES | FMM MEMBER RM300 | NON-MEMBER RM400

Conducted in Baaa Malaia, ti coure a been eciall deigned to elarciant to conduct eecve and roer counng of tock item in te

tore/wareoue/roducon area to enure accurac of available tock

and alo invegate tock dicreancie eecvel.

Jun 19-20 SBL

TEKNIK KAWALAN KUALITIFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Qualit and Qualit Aurance Control are ke value in manufacturing toda,

and te QA/QC grou la a ke role in enuring tat te cutomer receiveonl qualit roduct. To acieve ti, it i imerave tat comanie ave a

well trained and igl killed grou of QA/QC eronnel wo are not onl

able to detect roblem but alo revent roblem from occurring. In man

indutrie, exerienced oerator are romoted to QA/QC Inector and

suervior witout ucient kill training to el tem be eecve. To

be conducted in Baaa Malaia, ti training rogramme aim to addre

ti iue.

Jun 19-20 SBL

HIRARC IMPLEMENTATION WORKSHOPFEES | FMM MEMBER RM500 | NON- MEM BERS RM600

Te Occuaonal safet & healt Act 1994 require te organiaon to

idenf teir aard and control tem and JKKp a iued a guideline to

ait organiaon to imlement it. In te Law it i known a hIRARC haard

Idencaon Rik Aement & Rik Control. In OhsAs 18001:2007 Claue

4.3.2, te management tem require te organiaon to imlement

hIRADC haard Idencaon Rik Aement & Determining Control.

Jun 20 SBL

PENGURUSAN REKOD DAN FAIL YANG EFEKTIFFEES | FMM MEMBER RM300 | NON-MEMBER RM400

Conducted in Baaa Malaia, ti coure el articiant wit te

creaon, organiaon, maintenance, ue, retrieval and dioion of record

to romote ecienc and roducvit in te organiaon.



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Jan Dec 201320

Jun 20-21 SBL

PRODUCTION PLANNING, SCHEDULING AND CONTROLFOR OPTIMAL FLOW CONTROLFEES | FMM MEMBER RM500 | NON-MEMBER RM600

In toda comeve global and buine environment, it i eenal to

ave a toroug knowledge and undertanding of roducon lanning

and ceduling o a to reduce te overall manufacturing cot and tu

imrove roducvit. producon lanning and ceduling are concerned

wit te volume and ming of outut, te uliaon of oeraon caacit,

forecang and develoing material requirement lan, managing inventor,

and managing for world cla comeon, jut-in-me manufacturing and

managing for qualit.

JULY 2013

Jul 15-16 SBL

STEP BY STEP ISO 9001:2008 QUALITY SYSTEMDOCUMENTATIONFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Ti coure enable arciant to undertand te IsO 9001:2008 standard

documentaon requirement for Cercaon. It i alo deigned to equi

arciant wit te knowledge and kill needed in order to acieve bet

metod and racce in Documentaon of Qualit procedure, Manual,

Oerang procedure, Mater Lit of Form and Record and ling tem to

meet te requirement of te latet IsO 9001:2008 tandard.

Jul 17 SBL

CONFINED SPACE ENTRYFEES | FMM MEMBER RM300 | NON- MEM BERS RM400

In Malaia, we ave eard and read about tragedie were emloee ave

lot teir live in te conned ace. It i wit tat tougt in mind tat te

Deartment of Occuaonal safet and healt (DOsh) introduced te Code

of pracce working in a conned ace area in 2001. Te code of racce

i a legal requirement under te Occuaonal safet and healt Act 1994.

Baicall conne ace i in ever factor remie but failure to recognie

or lack of awarene i te bigget iall. Ti coure i eciall deign to

educate te arciant on te requirement found on te Code of praccefor working in a conned ace.

Jul 17-18 SBL

COSTING MADE SIMPLE FOR PLANNING ANDCONTROLFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Ti coure i deigned to rovide arciant wit ound undertanding of

cong rincile, metod and racce. Ti would el determine te bet

metod to al cot to material, deartment overead and roduconunit in order to beer determine ecienc and rot of an organiaon.



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21

Jul 18 SBL

HOUSEKEEPING MANAGEMENT AT THE WORKPLACE: 6SFEES | FMM MEMBER RM300 | NON-MEMBER RM400

To maintain a clean and afe environment for te worklace, it i imortant

to introduce a igl eecve ouekeeing tem wic in return enurequalit and roducvit in an organiaon.

Jul 22-23 SBL

EFFECTIVE USE AND APPLICATIONS OF INCOTERMSIN INTERNATIONAL TRADE AND SHIPPINGDOCUMENTATIONSFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Ti rogramme i deigned to el arciant undertand te imort and

exort rocedure and documentaon from a raccal oint, to learn te

variou te of imort and exort rocedure and documentaon ow and

determine te trade term, wic oer greatet cot aving. In additon,

arciant will alo learn ow to avoid iing error and accuratel

decribing te material to be ied and idenf roer claim rocedure

and obtaining toroug undertanding on claim document. parciant

will alo be udated on te relevant Government Controlling Regulator

Trade Requirement.

Jul 23-24 SBL

ACHIEVING EXCELLENCE IN LEAN MANUFACTURINGFEES | FMM MEMBER RM500 | NON- MEMB ERS RM600

Lean manufacturing tem enance te treamlining of reource and align

tem toward te cororate miion. Ti coure on lean manufacturing will

enable arciant to focu and gain control on equiment, material and

inventor lacement and oion. parciant will alo learn to al control

tecnique to eliminate eroion of imrovement.

AUGUST 2013

Aug 19-20 SBL

EFFECTIVE PROCUREMENT, COST REDUCTION ANDNEGOTIATION SKILLSFEES | FMM MEMBER RM500 | NON-MEMBER RM600

purcaing la an imortant role in te rotabilit and ucce of ever

buine. Te wa te purcaing funcon i managed and run will greatl

inuence te coman boom line. Ti rogramme aim to rovide

urcaing eronnel wit te knowledge to be ecient, eecve and

ulmatel to urcae material and ervice at te bet rice witout

acricing qualit and ervice. It igligt on ow purcaing eronnel

can el to increae roducvit and acieve aving troug eecve

urcaing.

Aug 19-20 SBL

MASTERING ISO 9001:2008 INTERNAL QUALITYAUDITINGFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Ti coure rovide arciant wit te knowledge and kill in Internal

Qualit Auding. Te eng u of an Internal Qualit Audit Team, rincile

and rocedure for carring out qualit auding will alo be rovided.

Aug 19-20 SBL12 STEPS SCHEDULE PLANNED MAINTENANCEFEES | FMM MEMBER RM500 | NON-M EMBER RM600

scedule revenve maintenance a been in racce for te lat 50 ear.

prevenve maintenance a long been conidered a an acvit for cleaning,

calibraon and cecking. In an era of equiment deendence, it i crical

tat equiment i oerated to it maximum ecienc. Equiment ealt

management tu become crical to our rot ector. Ti coure enable

arciant to develo a roer cedule lanned maintenance rocedure.



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Aug 21 SBL

ESTABLISHING KPIS TOWARDS EFFECTIVEPERFORMANCE MANAGEMENTFEES | FMM MEMBER RM300 | NON- MEMB ERS RM400

Monitoring and meauring erformance i fundamental to te ucce of everorganiaon. Ke performance Indicator (KpI) el an organiaon dene

and meaure rogre toward organiaonal goal. Once an organiaon

a analed it miion, idened all it takeolder, and dened it goal,

it need a wa to meaure rogre toward toe goal. Ke performance

Indicator (KpI) are toe meaurement. KpI are not jut an excue to

collect data but ould be art of a culture tat learn from data, and ue it

to el drive connuou imrovement.

Aug 21-22 SBL

EXECUTION AND CONTROL OF PRODUCTION ANDOPERATIONS MANAGEMENTFEES | FMM MEMBER RM500 | NON-MEMBER RM600

particiant will be rovided wit a comreenive undertanding of

rincile and funcon of Oeraon planning and Control, Qualit, Inventor

Control, Maintenance Management and producvit Imrovement. It will

alo el tem idenf roblem in te roducon tem and olve tem

uing aroriate oeraonal tecnique.

Aug 21-22 SBL

GET THE BEST OUT OF PEOPLE BY STRENGTHENINGMANAGEMENT SKILLSFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Ti coure el arciant to widen teir knowledge of management kill,

tu increaing condence in teir abilit to manage bot te organiaonal

job funcon and uman reource. It focue on movaon, leaderi,

intereronal kill and teambuilding in order to increae job afacon and

acieve iger erformance level.

Aug 22 SBL

INTERNAL 6S AUDITINGFEES | FMM MEMBER RM300 | NON- MEM BERS RM400

Mot ucceful comanie ave one ting in common i.e., te racce good

ouekeeing or 6s. 6s i baicall te te for good ouekeeing. A cleanand d environment can boot u te morale of te worker tu reulng

in greater ecienc, eecvene and commitment toward teir work. It i

everone reonibilit, from te to management to te oerator to be

involved and commied for 6s to be imlemented uccefull. Ti coure i

rimaril deigned to enure arciant acquire te knowledge and abilit

to conduct a 6s worklace audit.

Aug 22-23 SBL

PRACTISING GOOD LABORATORY PRACTICESEFFECTIVELYFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Te objecve of ti two-da coure are two-fold: Firtl, to raie te

awarene of te laborator ta concerning te imortance of undertanding

te baic requirement for running a laborator or working in a laborator.

secondl, to rovide a guide for te general management of a good

laborator, baed on certain general accetance guideline. Ti informave

ort coure will cover te toic uc a good laborator deign, baic

laborator tecnique, laborator data andling, afet in te laborator,

Good Laborator pracce (GLp), laborator wate management and qualit

tem for laborator.

Aug 26-27 SBL

DEVELOPING AND IMPLEMENTING A PRACTICALSAFETY AND HEALTH MANUALFEES | FMM MEMBER RM500 | NON-MEMBER RM600

It i outlined in Osh Act, 1994 tat te dut to enure safet and healt at te

work lace lie mainl on emloer and emloee. One of te imortant

legal obligaon of emloer under secon 16 of te Osh Act, 1994 i tat

te are required to outline te organiaon and arrangement in acievingte objecve of te wrien safet and healt polic at te worklace.



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Aug 26-27 SBL

EFFECTIVE MANAGEMENT OF ACCOUNTING FUNCTIONFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Ti coure igligt te need for an Accounng deartment to be focued

and roacve in imlemenng ecienc in managing it funcon. It alodicue on ow to imrove on beer workow and rocee beide te

main accounng funcon.

Aug 26-27 SBL

EFFECTIVE LETTERS AND E-MAIL FOR BUSINESSADVANTAGEFEES | FMM MEMBER RM500 | NON-MEMBER RM600

E-mail a become an eenal tool in buine, a fundamental art of te

wa in wic we work. In ti coure, ou will be exoed to te informaononline culture. you will learn ow to enance our online communican kill

and create a good electronic uort wit our cutomer and colleague.

SEPTEMBER 2013

Sep9-10 SBL

ROOT CAUSE FAILURE ANALYSIS FOR MA INTENANCEFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Ti eion rovide a detailed aroac to olve maintenance and tecnical

roblem in a root-caue manner. Variou tool will be taugt to arciant

on ow to al tee tool to olve an maintenance related roblem.

Sep9-10 SBL

TEKNIKTEKNIK MENINGK ATKAN PRODUKTIVITIFEES | FMM MEMBER RM500 | NON-MEMBER RM600

parciant will be given a comreenive overview of variou aect

of productivit Imrovement at te worklace. Conducted in BaaaMalaia, ti coure will rovide a raccal guide on te variou producvit

Imrovement tecnique available wic will el imrove cot eecvene.

Sep9-10 SBL

MISCONDUCT, DISCIPLINARY AND GRIEVANCEHANDLING AND DOMESTIC INQUIRYFEES | FMM MEMBER RM500 | NON-MEMBER RM600

provide an inigt on ow grievance arie and ow te ould be andled,

te dicilinar rocedure in cae of miconduct and alo te roerrocedure required in conducng a domec inquir.

Sep9-10 SBL

ACCIDENT INVESTIGATION AND WORKPLACEINSPECTIONFEES | FMM MEMBER RM550 | NON- MEM BERS RM650

Te job of invegang accident i to etabli te underling caue of

accident and tu revenng future tragedie from taking lace. Te bet

wa to give meaning and make ometing oive from te traged i toinvegate all accident and accident o tat te caue can be idened and

recommendaon are made to revent future occurrence. Ti rogramme

will rovide a raccal te b te aroac to accident invegaon and

reorng.



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Sep11-12 SBL

PROMOTE YOUR PRODUCTS IN THE MOST EFFECTIVEMANNERFEES | FMM MEMBER RM500 | NON- MEMB ERS RM600

you ave a great roduct tat ou ave jut develoed. however, if ou do

not romote it ten no one will know of it exitence. If no one know of it

exitence, ten tere will be no ale. A uc, ou need to create a trateg

in romong, markeng and launcing our great roduct o more eole

will know about it and ulmatel urcae te roduct. Ti rogramme i

deigned to el ou to market our roduct in te mot eecve manner

baed on te budget tat ou can allocate.

Sep11-12 SBL

MASTERING SAFE FORKLIFT DRIVING(CONDUCTED IN BAHASA MALAYSIA)

FEES | FMM MEMBER RM550 | NON-M EMBER RM650

Emaie on bot Teor and praccal aect of safe Forkli Driving.

Te coure aim to aren te kill of Forkli Driver and enable tem to

become beer and afer driver. A praccal Examinaon will be conducted

at te end of te coure to gauge teir driving kill.

Sep11-12 SBL

ART AND SK ILLS OF DELIVERING EFFECTIVEPRESENTATIONSFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Become an imreive communicator b oliing our own reentaon

kill witin a few our of guidance. Dicover te ecret of ounding good,

regardle of te ituaon, and of being elful, even wen te informaon

requeted i not at and. Learn ow to rie above anxiou moment and ow

to anale reciel wat our litener i aking ou.

Sep11-12 SBL

EFFECTIVE WAREHOUSE MANAGEMENT AND STORAGEMANAGEMENTFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Wareouing i an integral art of ever logic tem tat la a vital role

in roviding a deired level of cutomer ervice at te lowet oible total

cot. Numerou factor ould be taken into account in managing a wareoue

uc a te wareoue deign, torage metod, ackaging, material andling,

manower andling, adminitraon and rocedure, ecurit and afet

factor and current iue in wareouing.

Sep17-18 PERLA & SBL

PROCESS CONTROL: MEASUREMENT AND CALIBRATIONFEES | FMM MEMBER RM550 | NON-M EMBER RM650A coure deigned to equi arciant wit te knowledge and kill to

elect aroriate inecon, meaurement and tet equiment in order to

demontrate te conformance of te roduct to te ecied requirement.

Sep18-19 SBL

BUILDING DYNAMIC HUMAN RESOURCE ASSISTANTS/CLERKSFEES | FMM MEMBER RM500 | NON-MEMBER RM600

strategic buine lanning eek to idenf variou factor crical to teucce of te organiaon. It alo focue on ow te organiaon can

become beer oioned and equied to comete in it indutr. To

accomli ti, te human Reource Deartment a a ecic and vital

role to la. Emloee are te mot imortant aet of an organiaon and

will lead an organiaon to gain comeve advantage. Te human Reource

funcon erve a a cange agent for te organiaon. Te human Reource

Aitant deal wit all emloee in teir dail roune and tu contribute

to te human Reource Deartment a a wole.



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Sep18-19 SBL

THE A-Z OF MALAYSIAN CUSTOMS POLICIES ANDPROCEDURESFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Ti two-da coure a been eciall deigned to cover all te eenalarea of Cutom rocedure to el arciant deal eecvel wit te

Roal Malaian Cutom Deartment.

Sep18-19 SBL

SUPERVISORY SKILLS IN BECOMING AN EXCEPTIONALSUPERVISORFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Equi arciant wit te kill and tecnique to be an exceonal

uervior. It i tructured to mulate more eecve uervior racce

in an organiaon toward a oive working environment.

Sep23-24 SBL

MASTER THE LATEST SYSTEMS AND TECHNIQUES FORIMPROVING QUALITYFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Modern Metod For Qualit Control And Imrovement bring ou u to

date wit te latet tacal tool, qualit management tem, and

develoment in te eld of qualit control. Oering a unique balance of

management and tac, te coure rovide a ingle ource of informaon

regarding bot te tructure and management of qualit tem and te ue

of tac to control and imrove qualit. Trougout te coure, ou will

be introduced to tecnique and rocedure to el ou develo a beer

undertanding of eac tecnique lace in te eld and it roer ue.

Sep23-24 SBL

CHEMICAL AND SCHEDULE WASTE HANDLING ANDMANAGEMENTFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Ti coure will rovide te arciant te informaon required to comlwit te Malaian legal requirement on cemical andling and cemical

wate (ceduled wate) management wic i OshA (CpL) Regulaon 1997

and EQA (usceduled Wate) Regulaon 2005. parciant will gain te baic

knowledge of afet and ealt at worklace and aardou material andling.

parciant will be able to idenf cemical grou, undertand roer ue

of cemical labelling, acertain uitable ppE, roer andling of cemical

and able to react to conngencie accident. Beide tat, arciant will

be exoed to te ceduled wate andling, torage, ackaging, labelling,

treatment and dioal.

Sep23-24 SBL

MANAGEMENT EXECUTION: DISCIPLINE OF GETTINGTHINGS DONEFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Ti coure aim to widen arciant knowledge of management kill in te

area of leaderi, delegaon, creang te Framework for cultural cange

and te tree core rocee of execuon (eole roce, trateg roce

and oeraon roce).



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OCTOBER 2013 Oct7-8 SBL

SAVE MONEY, SPEED UP PRODUCTION AND ELIMINATE

WASTE BY PRIORITIZING QUALIT YFEES | FMM MEMBER RM500 | NON-MEMBER RM600

so ouve been aked to lead a qualit control iniave? Or mabe ouve

been aigned to a qualit team. pera oure a CEO or Managing Director

woe main concern i to make our coman fater, more ecient, and le

exenive. Watever our role i, qualit control i a crical concet in ever

indutr and rofeion. Qualit Control i te traigorward, ea guide to

imroving our coman qualit. It cover all of toda available oon

and rovide tecnique for introducing qualit metod to our coman,

collecng data, deigning qualit rocee, and more.

Oct9-10 SBL

EFFECTIVE PURCHASING MANAGEMENT FOR BUSINESSSUCCESSFEES | FMM MEMBER RM500 | NON-MEMBER RM600

In order for comanie to a aenon to te canging role of te urcaing

funcon in te twent-rt centur, te fundamental area of raccal

management tecnique and kill in urcaing ave to be examined. Ti

rogramme will ait te urcaing eronnel to imrove teir oeraon

in meeng cororate objecve and goal.

Oct9-10 SBL

PRACTICAL GUIDE TO ELECTRICAL WIRING,INSPECTION, TROUBLESHOOTING AND REPAIRINGFEES | FMM MEMBER RM500 | NON-MEMBER RM600

A good wiring tem mut full te tatutor requirement uc a afet

regulaon, IEE wiring regulaon, rotecon againt electrical ock, direct and

indirect contact, termal eect, under voltage and reidual current device

and rotecve meaure. Ti rogramme i deigned for all toe involvedin maintaining and troubleoong electrical wiring tem.

Oct9-10 SBL

MANAGING EMPLOYEES VIA 5Es FOR HIGHACHIEVEMENTSFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Ti coure el te management grou to widen teir knowledge ofmanagement kill in te area of managing eole via 5E. Te 5E rereent

ve tage of a equence: Engage, Exlore, Exlain, Extend and Evaluate.

Te uroe for te ENGAGE tage i to eak te emloee interet and

get tem eronall involved wile re-aeing rior undertanding. Te

EXpLORATION tage i to get emloee involved in teir work; roviding

tem wit a cance to build teir own undertanding. Te EXpLANATION

tage rovide emloee wit an oortunit to communicate wat te

ave learned/matered o far. Te EXTEND tage allow emloee to ue

teir knowledge and connue to exlore it imlicaon in teir dail work.

Wile te EVALUATION tage i for bot te uerior/management and i/

er down-line to determine ow muc learning and undertanding a taken

lace.

Oct9-10 SBL

EFFECTIVE & STRATEGIC PRODUCTION MANAGEMENTFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Eecve producon & Oeraon Management now tand at te core of

ever ucceful organiaon a manufacturer trive to increae roducvit

witout incurring unnecear cot. A te need to deal eecvel wit te

roblem of roducon ceduling become more crical, ta need to avea comreenive undertanding of te rincile and funcon of oeraon

management before even tinking about te control.

Oct16-17 SBL

TECHNIQUES OF WRITING ISO QUALITY OBJECTIVES,NCRs/CARs, MEASUREMENT AND DATA ANALYSISFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Te arciant i worked wit a erie of aignment geared toward

real-life ituaon wit reect to non-conformie and non-conformingituaon. Te roer and correct tecnique of wring tee qualit-related

documentaon are nurtured into te rarciant reertoire of abilie in

raccal oeraonal reorng. secial focu will be made onto deciion-

making from factual aect.



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Oct17 SBL

PERFORMANCE APPRAISAL MADE EASY: A COMPLETEGUIDEFEES | FMM MEMBER RM300 | NON-MEMBER RM400

performance management and arcularl araial i one of te majoracvie of suervior and Manager. Araial me become a eriod of

anxiet and ain of all are involved. Ti one-da coure will ue a raccal

and-on aroac to lower te level of ain and make it a more ueful tool for

management wic igligt te do and dont of erformance araial.

Oct17 SBL

MENGURUS KONFLIK SECARA POSITIF KEAR AHMEWUJUDKAN KEHARMONIANFEES | FMM MEMBER RM300 | NON- MEMB ERS RM400

Conflict i te reult of eole aving differing need, oinion, and

exectaon. Te realit of conict i tat in an uman relaoni it i

inevitable. More imortantl, if andled well, conict rovide a owerful

avenue for ignicant growt. hence develoing good conict reoluon

tecnique i ver imortant. Conducted uin Baaa Malaia, ti coure

rovide tecnique for individual in an organiaon to reolve worklace

conict and build a common undertanding and framework for working

troug callenging conict ituaon. Tee kill will enable te arciant

to develo conict reoluon trategie for quickl and eecvel recogniing,

reolving and revenng conict.

Oct21-22 SBL

UNLOCKING THE KEYS TO PLANT SAFETY AUDITFEES | FMM MEMBER RM500 | NON-MEMBER RM600

safet conciou emloee la a vital role in a coman overall afet and

ealt adminitraon. Ti i a baic training rogramme aimed to give a baic

undertanding of Occuaonal safet and healt to te arciant. It will

enligten arciant and el tem acquire knowledge on ow to erform

afet and ealt internal audit.

Oct21-22 SBL

7S MODEL FOR MAINTENANCE LEADERSFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Mot maintenance leader grow u troug ierarc and eniorit. A uc,

te carr wit tem te kill te ave accumulated over te ear. sincete emai i motl on reducing breakdown and da-to-da regng,

teir leaderi tle are ncot reall a develoed a in te manufacturing

deartment. A reult, mot evolve in reacve leaderi tle and learn

teir leon troug te cool of ard knock. Ti coure i develoed to

eecvel enance and cange te maintenance leaderi tecnique in

a temac manner, in wic, te arciant will undertand teir true

value and role in te indutr.

Oct21-22 SBL

OPERASI STOR DAN GUDANGFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Tere i no doubt tat ecient tore and wareoue oeraon rovide

te core for ucceful buine oeraon. Te lack of inventor and tore

management would alo aect te mootne of our buine conduct.

hence, ti rogramme will rovide arciant wit an undertanding of

te rincile and oeraon rocedure of managing a tore and wareoue.

To be conducted in Baaa Malaia, ti rogramme eill benet all tore and

wareoue ta wo ould be roerl trained to enable tem to erform

teir due wit eecienc and reonibilit.

Oct23-24 SBL

PENINGKATAN PRESTASI KERJA DAN MOTIVASI UNTUKPEKERJAFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Conducted in Baaa Malaia. Ti coure i deigned to el arciant

undertand individual dierence, review teir atude, obtain oive

working culture outlook and acquire kill tat will imrove teir overall

erformance.



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Oct23-24 SBL

TIPS & TECHNIQUES FOR HANDLING CUSTOMERCOMPLAINTS PROFESSIONALLYFEES | FMM MEMBER RM500 | NON-MEMBER RM600

We live and work in a buine-enive econom. More imortantl amanufactured roduct/ervice become more alike, it i increaing te

qualit and ervice rovided to cutomer tat form te crical dierence

between ucce and failure eeciall andling cutomer comlaint.

handling cutomer comlaint tacull i an art and one mut be able to

anciate cutomer reacon, communicate clearl and acieve win-win

outcome.

Oct23-24 SBL

EFFECTIVE AND SUSTAINABLE CONTINUALIMPROVEMENT IN CONFORMANCE TOMANUFACTURING MANAGEMENT SYSTEMSFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Ti coure focue on enabling arciant to acquire knowledge on ow

to interret and undertand te denion of imrovement on a connual

bai and to relate connual imrovement (CI) to variou aect of work.

parciant will be able to culvate te caabilit in aling Failure Mode

and Eect Anali (FMEA) and so skill in order to utain and nurture CI

concet on a long-term urvival laorm.

NOVEMBER 2013 Nov 11 SBL

CREATING AND MAINTAINING AN EFFECTIVE FILING

AND RECORDS SYSTEMFEES | FMM MEMBER RM300 | NON-MEMBER RM400

Oen we ear a buine i onl a good a it record. All correondence

wit client, nancial informaon, market and client fact are all ket in

le. Te term record management refer to te adminitrave funcon in

an organiaon concerned wit te creaon, organiaon, maintenance,

ue, retrieval and dioal of record. An organiaon can ave on me and

mone if it race ecient record management a vital informaon can be

retrieved and roceed. Ti rogramme el arciant wit te creaon,

organiaon, maintenance, ue, retrieval and dioal of convenonal record

to romote ecienc and roducvit in te organiaon.

Nov 11-12 SBL

INCREASE SALES WITHOUT THE HARD SELLFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Tere are a lot of wa to increae ale for a coman and te eaiet wa i

to focu on eronal elling. however, tere are oter wa to increae ale

and one of te metod i to focu on te wider concet of elling wic i

markeng. If te coman can focu on markeng, it will not onl increae

ale but in te long run will alo enance te coman comevene

in te marketlace.

Nov 11-12 SBL

TEKNIK-TEKNIK PENYELENGGARAAN EFEKTIF UNTUKJURUTEKNIKFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Tecnician are exected to erform ecient troubleoong, do roer

revenve maintenance, control te uage of are art, and oe good

maintenance equee. Conducted in Baaa Malaia, ti rogramme i

deigned to rovide bet known metod tat ever maintenance eronnel

ould be equied wit.



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Nov 11-12 SBL

DELEGASI, PENGURUSAN MASA, KONFLIK DANMENANGANI PEKERJA BERMASALAHFEES | FMM MEMBER RM500 | NON-M EMBER RM600

Ti coure cultivate te imortance of delegating work and timemanagement wic in return el to increae job afacon and acieve

iger erformance level. It alo el arciant to overcome conict and

andle dicult emloee wic in return rovide for a armoniou work

environment and enance eecvene of working wit eole.

Nov 12 SBL

EFFECTIVE STOCKTAKING, VALUATION AND RECTIFYINGSHORTFALLS AND PROBLEMSFEES | FMM MEMBER RM300 | NON-MEMBER RM400

Ti coure a been eciall deigned to el arciant to conduct

eecve and roer counng of tock item in te tore/wareoue to

enure accurac of available tock and alo to invegate tock dicreancie

eecvel.

Nov 13-14 SBL

ACCIDENT AND INCIDENT INVESTIGATION,RECORDING AND REPORTING (NADOPODREGULATIONS)FEES | FMM MEMBER RM500 | NON-MEMBER RM600

Accident and aard to ealt rereent cotl factor in te work

environment and mut be guarded againt contantl. however, during

everda acvie, we do not give an tougt to te oibilit of accident

in te work taon. More tan two million worker die eac ear troug

work-related accident and dieae. Ti gure doe not account for injurie

wic are cronic and acute in nature. signicant number of occuaonal

deat and accident could ave been revented if organiaon ue te bet

accident revenon trategie and racce. Accident invegaon kill and

abilit i one of te bet tool tat management or a afet raconer canave at i command. It doe not onl invegate an accident but it revent

reoccurence of uc accident.

Nov 13-14 SBL

MANAGING MULTI-TASKING:ESCAPING THE TIME TRAPFEES | FMM MEMBER RM500 | NON-MEMBER RM600

Mul taking i te abilit to execute more tan one tak at te ame me. Iti a kill tat i extremel eenal in te current buine environment were

eed in roducvit i of eence. however, mul taking can be bot good

and bad: Good wen it i manage well and bad wen it out of control. A

tere i no ecaing from mul taking, ti rogram eek to el ou to

manage our work b eling ou to undertand, organie and imlement

tecnique tat include me management and work tem.

Nov 13-14 SBL

BEST LUBRICATION PRACTICES FOR MACHINERY ANDEQUIPMENTFEES | FMM MEMBER RM500 | NON- MEM BERS RM600

Ti coure rovide foundational training in indutrial & maciner

lubricaon. It la te groundwork for etabliing te correct lubricaon. If

ou arent uing te correct lubricant at te rigt me in te rigt quant

and in te rigt lace, ou could be doing our equiment more arm tan

good. Modern lubricaon rogram ave canged coniderabl from old

cool metod tat ave been aed down troug generaon. Ti

coure contain te ver bet racce for aling and managing lubricaon

tat ou can begin uing rigt awa.

Nov 13-14 SBL

7 QC TOOL

2013 Training Calendar 2

Documents