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KELLY SERVICES AUSTRALIA 2013 SALARY GUIDE APRIL 2013
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  • Kelly ServiceS auStralia

    2013 Salary guide

    aPril 2013

  • The Kelly Services 2013 Salary Guide is

    designed to provide both employers and

    job seekers with salary information on a

    wide range of roles, providing the ability to

    benchmark a role or an individual against

    other areas of expertise or against the same

    role in another area of the country.

    The Kelly Services 2013 Salary Guide covers

    both qualified and non-qualified roles across

    the Industrial, Accounting and Finance,

    Banking and Financial Services, Scientific,

    Engineering, Office Support, Professional

    Support, Call Centre and Information

    Technology (IT) industries. The guide also

    provides a state by state overview of

    Australias diverse employment market.

    about the Kelly ServiceS Salary guide

    ABOUT KELLY SERVICES

    Kelly Services is a recognised provider of

    world-class workforce solutions, offering

    an array of outsourcing and consulting

    services as well as staffing on a temporary,

    contract and permanent placement

    basis. Kelly Services has been leading the

    recruitment industry for over 60 years,

    setting the industry benchmark with unique

    and innovative recruitment and retention

    strategies. Headquartered in Troy, Michigan,

    US, Kelly serves clients in all major markets

    throughout the world, including more than

    90% of the Fortune 500.

    In Australia, Kelly Services is a formidable

    player in the local recruitment market. An

    in-depth understanding of local talent issues

    and business needs, allows Kelly Services to

    tailor workforce solutions in accordance with

    client requirements.

    Kelly Australia holds an enviable reputation

    in the local market having been awarded

    Legend status in the Seek Annual

    Recruitment Awards (SARAs) following

    nine consecutive years of success in the

    Best Specialist Large Recruiter category,

    demonstrating longstanding excellence in

    the recruitment industry.

    2

  • Methodology: Salary figures included in the 2013 Kelly Services Salary Guide are derived by combining the expert market knowledge of senior recruitment professionals within the Kelly Australia network with input from clients and the latest job placement data recorded on the Kelly Services database.

    4 Introduction

    5 National Overview

    6 Australian Capital Territory

    7 New South Wales

    8 Queensland

    9 South Australia

    10 Victoria

    11 Western Australia

    12 KELLY SERVICES

    13 Salaries: Office Support

    14 Salaries: Professional Support

    15 Salaries: Call Centre

    16 Salaries: Industrial

    18 KELLY EXECUTIVE

    19 Overview

    20 Salaries: Accounting and Finance

    21 Salaries: Banking and Financial Services

    22 Salaries: Engineering

    25 Salaries: IT

    26 KELLY SCIENTIFIC RESOURCES

    27 Overview

    28 Salaries: FMCG

    28 Salaries: Pharmaceutical

    29 Salaries: Sales and Marketing

    29 Salaries: Environment

    contentS

    3

  • Australia has been relatively cushioned

    from the worst influences of the deteriorating

    global economy. However softer domestic

    conditions can be expected ahead, as

    bullish growth strategies within the mining

    and resources sector ease and the high

    Australian dollar hinders international

    competitiveness for some major sectors.

    For the Australian jobs market, conditions

    have remained fairly favourable for many areas

    of the workforce, although some fundamental

    shifts are taking place.

    More employees are taking on contract and

    temporary roles, and record numbers of

    seniors are re-entering the jobs market. The

    national unemployment rate is rising, albeit

    remaining low when compared with other

    advanced global economies and, with the

    exception of resource-rich Western Australia,

    salary growth has largely flattened.

    introduction

    At the same time, new dynamics are set to

    emerge as the Australian Government looks

    to stimulate and protect employment, with

    job creation forming as a central platform in

    the lead up to the September 2013 Federal

    Election. This includes legislation to give local

    businesses more opportunities to win work,

    the creation of industry innovation precincts,

    and new funding for Australian start-ups.

    Changes are also planned for the Fair Work

    Act which seek to enshrine greater flexibility

    in parental leave, increased rostering

    protections and broader rights to request

    flexible working arrangements.

    For many employers, adding further

    complexity to this shifting recruitment

    environment is the need to manage

    aspirational employees whose talents

    are critical, who are more demanding

    about benefits and whose careers are in

    perpetual motion.

    Whether an organisations most pressing issue

    is retaining talent, attracting new people or

    creating the best workforce structure for an

    unpredictable economic future, salaries remain

    a key factor.

    To help guide salary based decisions during

    2013, the Kelly Australia Salary Guide

    provides a state-by-state overview of current

    employment market trends and their impact

    on salaries across a range of industries.

    I trust this will be a useful resource.

    Karen colfer

    vP & Managing director,

    Kelly Services australia

    4

  • The drag of deteriorating global economic

    conditions has failed to overpower the

    outlook for Australias economy which,

    overall, remains relatively positive.

    Despite the distinct slowdown many of

    Australias largest mining organisations during

    the latter half of 2012, Australias economic

    growth continues to be underpinned by

    investment in the resources sector, with over

    $260 billion of resources projects approved

    and the majority already under construction.

    Western Australia, which enjoys the countrys

    greatest mineral wealth, remains the

    powerhouse of Australias economic and

    employment growth. In fact, Western Australia

    generated a remarkable 37% of national

    employment growth last year1.

    national overview

    While other States and Territories have not

    demonstrated the same buoyancy as Western

    Australia, spin-offs from the resources-boom

    have benefited other sectors, including

    demand for manufacturing, professional, and

    technical services. Evidence is also emerging

    that stability is returning to traditionally strong

    sectors, such as the NSW banking and finance

    sector, as cautious optimism is restored

    following the recent period of GFC-induced

    job contraction.

    There are other pockets of increased hiring

    appetite across the nation, such as the

    rapidly expanding information, media and

    telecommunications sector, the health care

    sector and the trade services sector. The

    temporary and contract market also remains

    very active across many sectors as employers

    seek to maintain a level of flexibility within

    their workforce.

    Highly skilled employees continue to be in

    strong demand across most sectors and as

    a result are commanding commensurate

    salary increases.

    In stark contrast, the dramatic contraction

    in public sector jobs during the past year is

    set to continue into 2013 as Federal

    and State governments significantly cut

    labour costs. As a result, public service

    salaries are moderating.

    According to most major polls, job vacancies

    in both the public and private sectors are

    in decline. In fact, in November 2012, the

    Federal Governments Internet Vacancy Index

    showed online job vacancies fell to the lowest

    level since the series commenced in January

    2006. Nationally, the unemployment rate

    is expected to nudge up further to at least

    Against a weaker international backdrop, the Australian economy managed to grow and outperform every major advanced economy in 2013. The positive flow through to employment and salary growth is expected in the coming year, albeit at lower, more uneven rates.

    5.5% in 2013, but this remains very low when

    contrasted with the high unemployment rates

    in other major advanced economies around

    the world.

    In aggregate, the pace of employment growth

    is expected to moderate in 2013 as conditions

    generally soften, employment investment

    decisions are delayed pending the outcome

    of Septembers Federal election, and the high

    Australian dollar impacts export volumes.

    Despite these challenges, Australias

    employment market remains fundamentally

    sound. As optimism gradually returns to the

    business community, increased employment

    activity will naturally flow. Similarly, as we

    move into 2013, the outlook for salaries is one

    of uneven and constrained growth.

    1 WA Government 2013-13 Government Mid Year Financial Projections Statement December 2012, p69

    5

  • The sluggish growth which has

    characterised the ACTs economy over

    the past two years looks set to continue

    in 2013. However, business confidence

    has been kept afloat by Government-led

    initiatives such as tax reforms, infrastructure

    investment and renewable energy projects,

    all of which were designed to boost business

    opportunities and jobs in the Territory.

    Despite these efforts, growth in the ACT

    employment market, which is heavily

    influenced by the public sector, is likely to

    remain flat this year.

    The Australian Governments quest for

    operating efficiencies will see the reduction

    of an estimated 4,000 public sector jobs in

    2013, with further losses up to 12,000 in

    total expected by the end of 2015. This

    represents the first significant contraction in

    two decades. Senior executive roles will also

    be capped for the next five years, halting

    historically rapid growth.

    The resulting insecurity in the public sector,

    combined with significant delays in investment

    decisions by businesses pending the outcome

    of the September 2013 elections, will flow

    through to hiring decisions in the private

    sector.

    With the number of vacancies shrinking and

    the pool of candidates expanding, it is no

    surprise that salaries are reflecting these

    conditions, with weakness in growth evident

    across the private sector.

    Most federal Government collective

    agreements are now aligned in timing, with a

    2.5-3% increase in July 2013. A large round of

    collective bargaining will take place in 2014

    for Government positions.

    In the face of these challenging economic

    conditions, the ACTs labour market remains

    fundamentally strong and the unemployment

    rate is expected to remain well below the

    national average.

    auStralian caPital territoryThe ACTs jobs market remains fundamentally strong, although growth is likely to be slower in 2013 reflecting a contraction in the public sector and the associated flow through to private business.

    6

  • Employment growth in NSW is currently

    showing welcome signs of improvement, with

    a moderate strengthening during 2013 set to

    counter the marked slowdown of recent years.

    This recovery coincides with a return to a

    relatively positive outlook for the States

    economy, and improving business sentiment,

    with expectations suggesting recent below-

    trend growth will reverse in 2013.

    In a positive shift, higher than average hiring

    activity has been evident across a range of

    industries. The high Australian dollar has

    propelled import volumes, and as a result

    the NSW logistics sector has seen robust

    jobs growth. Demand is also solid from

    resource-rich states for NSW-based niche

    manufacturing and engineering services,

    particularly in areas of machinery, water

    recycling and environmental innovation.

    Likewise, stability is returning to NSWs

    traditionally strong banking and finance sector,

    as cautious optimism is restored following the

    recent period of GFC-induced job contraction.

    Contract roles continue to be in stronger

    demand than permanent.

    Public sector employees, however, are not

    enjoying the same positive trends, as the

    Government looks to reduce around 10,000

    public sector jobs over the next four years,

    in addition to the previously announced

    voluntary redundancies of 5,000 roles. This is

    likely to contribute to a moderate expansion

    of NSWs unemployment pool over the next

    two years.

    Average salary growth is set to remain firm

    into 2013. This is expected to be driven by an

    above-trend growth in private sector wages

    with higher rises rewarded where talent is in

    most demand, offset by moderating salaries in

    the public sector.

    An expanding pipeline of engineering

    construction activity, supported by an uptick

    in public spending on major infrastructure

    projects, and steady demand from resource-

    intensive states for NSW services, will combine

    to boost the NSW business communitys

    investment confidence. This is set to underpin

    the return to positive growth for NSWs

    employment market.

    new South waleSA relatively positive outlook for the NSW economy is generating welcome signs of improvement in the States employment market.

    7

  • Queenslands business sentiment remains

    cautious. This reflects a combination of the

    weak global outlook, a fall in commodity

    prices affecting future investment in

    the traditionally strong mining, energy

    and resources sector, the impact of the

    strong Australian dollar on the tourism,

    retail and manufacturing sectors and

    further severe flooding in early 2013.

    While these factors will have a short term

    impact on economic growth, the medium term

    outlook remains relatively positive.

    As many businesses look to achieve

    productivity and efficiency gains, redundancies

    have resulted across the board in the private

    sector. At the same time, as many as 14,000

    public service jobs have been cut. Both of

    these factors are expanding Queenslands

    already crowded pool of job seekers.

    The low employment growth of last year is

    expected to decline to almost zero in 2013,

    with average unemployment forecast to grow

    above the national rate to around 6.25%.

    In a bright spot for employees, there are

    growing pockets of hiring appetite evident.

    Recruitment has been relatively buoyant in

    health care, oil and gas and, as the State again

    recovers from severe floods, in insurance and

    construction.

    Job creation in a number of these areas is

    expected to continue, as the Queensland

    Government rolls out its four pillar economy

    initiatives to reignite the States historic

    strength in tourism, agriculture, resources and

    construction.

    The clear trend has continued towards hiring

    contract positions over permanent roles

    as businesses look to maintain workforce

    flexibility. At the same time, more workers are

    becoming increasingly willing to be mobile,

    either relocating or opting for fly-in, fly-

    out arrangements, to go where the work is

    throughout regional and remote Queensland.

    QueenSland Growing pockets of hiring appetite provide a bright spot for Queenslands employees, underpinned by expectations of medium term improvement in the States economy.

    8

  • With less than 1.5% of Australias major

    businesses headquartered in South Australia

    and no one particular sector currently

    dominating, small to medium sized business

    across the board have seen the bulk of job

    market activity.

    Employment growth has been weaker than

    expected over the last 12 months in line with

    the States economy, and is likely to be flat

    in 2013.

    The mining sector continued to be a strong

    source of employment, with jobs growing

    by around 44% between 2011 and 2013.

    However, BHP Billitons decision to postpone

    expansion plans at its Olympic Dam mine

    one of the largest copper and uranium

    deposits in the world has been a blow to the

    local market.

    At the same time, the South Australian

    government is actively reducing around 5,000

    public service jobs over the coming five years;

    and the high Australian dollar is influencing

    production levels in the States traditionally

    strong manufacturing sectors including

    automotive and winemaking, resulting in

    higher than average staff movements.

    The temporary market has remained buoyant,

    as businesses look to hire staff for the

    duration of specific projects, so as to maintain

    flexibility. Greatest demand has concentrated

    on specialist roles including qualified and

    non-qualified accounting, skilled trades,

    light industrial roles and engineering. The

    challenge of finding appropriately qualified

    people to fill business critical roles continues.

    Business and consumer confidence is

    expected to lift as the economy revives, with

    a helping hand from the low interest rate

    environment, coupled with planned public

    investment in areas including the states

    South East timber sawmilling industry and the

    Murray Futures Program.

    As a result, while nominal growth is

    expected to return to South Australias job

    market, average salaries are unlikely to vary

    significantly in the coming year.

    South auStraliaSteady activity levels in the SME space, are expected to drive a return to business confidence in South Australia as the economy revives, following the weakness of the past 12 months.

    9

  • Victoria experienced a year of flat jobs

    growth last year, as the creation of roles in

    some industries was offset by major losses in

    others.

    Sectors enjoying the greatest employment

    activity include healthcare, scientific,

    professional, technical and financial services.

    These sectors have been key to keeping

    the States economic growth stable and

    have remained competitive in the face

    of challenging economic conditions. The

    preference for temporary and contract roles

    remains prevalent in these sectors.

    The tremendous demand for skilled workers in

    Victorias trade and services sector continues

    to accelerate. Those who are job ready,

    with appropriate training and experience,

    are in short supply and, accordingly, are

    commanding improving salaries.

    In contrast, the traditional stronghold of

    manufacturing remains under severe pressure

    as the strong Australian dollar lends increasing

    difficultly to local manufacturers ability to

    compete globally thereby impacting export

    volumes. This has resulted in major job losses

    across the sector.

    Redundancies are also prevalent in the public

    sector, reflecting the Victorian governments

    decision to significantly reduce labour costs.

    However, there are some signs that affected

    employees are taking up roles in the relatively

    strong local government sector.

    In the face of the weak economic conditions,

    there is cautious optimism that Victorias

    economy will return to moderate growth

    in 2013. This gradual improvement is set

    to be bolstered by both State and Federal

    Government efforts to stimulate job creation

    through targeted investment. For example,

    the Australian Governments $1 billion

    plan to support the manufacturing industry

    includes the establishment of a new Industry

    Innovation Precinct to be headquartered in

    south east Melbourne.

    The general wait and see approach is

    widespread among Victorias employers.

    When economic growth kick-starts, job market

    activity is expected to return. Accordingly,

    growth in salaries will remain marginally

    below the national average, until business

    confidence returns.

    victoria Job creation in some Victorian industries is being offset by major losses in others. Employers current wait and see approach should transition to more activity as economic optimism returns.

    10

  • A resources-led boom in business

    investment, coupled with above-average

    population growth, has again secured

    Western Australias position as the

    powerhouse of economic and employment

    growth in Australia.

    The economy grew by a record 6.7% in 2011-

    12, the strongest of all Australian States and

    Territories, and further growth is expected

    in 2013.

    The jobs market is reflecting this buoyant

    environment, with the robust employment

    growth experienced last year expected

    to continue in 2013. The active resources

    sector, along with the industries that support

    it such as infrastructure and construction,

    manufacturing and health care, continue

    to drive the bulk of the States ongoing

    employment growth.

    Western Australia is, in fact, the key driver of

    employment growth nationally, accounting for

    almost 37% of Australias growth last year. The

    States unemployment rate also continues to

    fall and remains substantially lower than the

    national average.

    In line with the upbeat employment market,

    salaries continue to grow at above average

    rates across the State. However, evidence of

    a slight tempering is emerging as the pool

    of skilled workers expands, helping to ease

    salaries back from recent disproportionately

    high levels to more realistic levels.

    Fixed term contracts and fly-in, fly-out

    arrangements continue to dominate, reflecting

    the recruitment needs of the States major

    resources projects.

    Beyond 2013-14, an economic rebalancing

    is expected to emerge, as the current phase

    of major investment in construction of

    resource projects shifts to the commencement

    of production and exportation. While this

    shift may have a longer term softening

    effect on Western Australias jobs market,

    forecasts continue to outpace those for the

    national economy.

    weStern auStraliaWestern Australias economy continues to support the growth of the nation.

    11

  • Figures are base salary not including superannuation.

    Kelly ServiceS: SalarieSoffice SuPPort

    ProfeSSional SuPPort

    call centre

    induStrial

    12

  • Figures are base salary not including superannuation.

    low $000s high $000s average $000s

    act nSw Qld Sa vic wa act nSw Qld Sa vic wa act nSw Qld Sa vic wa

    Administration Assistant 44 40 35 40 37 45 60 60 50 50 60 60 48 50 40 45 45 53

    Data Entry Operator 38 35 33 38 35 40 50 50 45 42 45 50 42 40 38 40 40 45

    Executive Assistant (EA) 50 60 55 55 65 60 85 100 75 70 110 95 65 70 60 65 70 80

    Human Resources Assistant 45 50 43 45 52 45 65 65 55 55 67 55 55 55 50 50 55 53

    Human Resources Coordinator 50 48 48 60 55 60 70 55 65 75 65 70 60 50 55 70 60 52

    Marketing Assistant 45 45 45 45 45 40 60 60 55 52 65 55 54 50 50 50 58 48

    Marketing Coordinator 50 42 48 50 48 45 68 55 65 75 68 65 56 45 60 60 58 55

    Office Manager 50 50 50 50 57 60 75 75 75 75 83 80 60 65 65 65 70 70

    Personal Assistant (PA) 50 50 45 48 55 55 80 80 65 68 80 85 60 65 60 60 65 70

    Project Administration 43 45 45 45 50 60 65 70 70 60 80 85 52 55 60 53 70 78

    Project Coordinator 43 45 50 52 60 70 72 60 90 80 90 90 55 48 65 65 80 80

    Receptionist 40 35 35 38 40 40 55 60 40 55 58 60 48 47 38 48 50 50

    Secretary - General 48 50 40 42 45 50 63 65 55 55 65 65 53 52 47 50 54 60

    Secretary - Senior 60 55 45 55 55 60 85 75 60 70 82 72 70 58 55 60 67 68

    Switchboard Operator 36 35 35 38 40 50 42 50 45 50 57 56 38 40 38 45 50 52

    Team Coordinator 44 45 45 48 45 60 60 55 55 55 65 70 48 48 50 53 58 65

    office SuPPort

    13

  • Figures are base salary not including superannuation.

    low $000s high $000s average $000s

    act nSw Qld Sa vic wa act nSw Qld Sa vic wa act nSw Qld Sa vic wa

    Accountant (Non Qualified) 47 50 50 50 51 55 70 60 70 70 81 75 50 65 60 58 65 65

    Accounts Clerk 45 38 40 43 39 45 60 55 55 50 56 60 48 45 45 45 50 53

    Accounts Payable (0-2 yrs) 45 45 40 40 41 43 55 55 45 50 61 55 47 48 42 45 48 48

    Accounts Payable (3-6+ yrs) 50 48 45 45 51 50 65 60 55 55 66 65 58 52 50 48 55 57

    Accounts Receivable (0-2 yrs) 45 45 40 40 41 45 53 55 45 50 56 60 47 48 42 45 52 52

    Accounts Receivable (3-6+ yrs) 50 48 42 45 51 50 58 65 55 55 71 65 53 55 47 48 60 55

    Accounts Supervisor 50 55 48 50 66 60 76 75 70 75 86 70 62 60 57 60 75 65

    Assistant Accountant 50 45 45 50 41 58 70 70 65 70 71 70 60 60 55 60 60 65

    Bookkeeper 45 50 45 50 51 60 70 70 55 65 76 80 58 55 50 55 65 70

    Collections Officer 45 46 40 48 46 50 58 65 58 60 66 65 46 50 53 55 55 57.5

    Credit Controller 50 50 45 55 51 48 70 70 58 65 71 60 55 60 50 60 60 56

    Credit Manager 60 65 55 70 61 70 85 80 60 100 96 90 70 70 57 80 75 80

    Credit Officer 45 48 42 43 46 55 55 65 55 65 66 65 50 50 50 48 55 60

    Credit Supervisor 52 55 48 55 66 60 72 70 60 65 86 70 62 65 53 60 70 65

    Data Entry Clerk 45 38 33 38 39 40 48 50 45 45 56 60 46 40 38 42 47 50

    Payroll Manager 65 60 60 65 76 70 85 120 80 100 112 90 70 80 70 80 85 80

    Payroll Officer 47 45 45 50 51 55 63 65 60 65 76 70 56 50 55 60 60 63

    Payroll Supervisor 55 55 55 60 66 65 70 85 65 70 91 75 60 65 65 65 75 70

    Procurement/Purchasing Officer 50 46 45 50 56 60 65 70 80 80 81 90 55 54 65 60 65 75

    Reconciliations Officer 45 45 40 50 46 50 60 60 55 65 61 60 56 52 48 60 55 55

    ProfeSSional SuPPort

    14

  • Figures are base salary not including superannuation.

    low $000s high $000s average $000s

    act nSw Qld Sa vic wa act nSw Qld Sa vic wa act nSw Qld Sa vic wa

    Call Centre Manager 46 60 55 55 75 70 90 120 80 90 155 100 53 75 65 80 105 85

    Customer Service Representative - inbound 35 40 35 38 40 45 46 55 45 45 50 55 40 45 40 40 45 50

    Customer Service Representative - outbound 35 40 38 38 40 50 50 60 45 45 60 60 40 48 42 42 47 55

    Helpdesk Level 1 42 34 40 40 45 52 53 60 45 55 68 60 43 45 42 50 55 56

    Team Leader/Manager 46 55 48 53 60 60 58 85 65 85 77 75 53 60 57 75 65 67.5

    Workforce Analyst 53 50 50 60 50 70 85 85 70 75 77 90 65 65 60 70 64 82

    Workforce Planner 50 50 50 58 52 70 100 100 80 80 96 90 70 70 65 65 70 80

    call centre

    15

  • Figures are base salary not including superannuation.

    low $000s high $000s average $000s

    act nSw Qld Sa vic wa act nSw Qld Sa vic wa act nSw Qld Sa vic wa

    Dispatch/Receiving Supervisor 46 55 40 45 50 45 58 65 65 75 65 55 52 60 48 58 55 50

    Inventory Controller 50 55 40 45 50 50 65 70 65 65 70 60 55 65 48 55 60 55

    Logistics Manager 85 80 50 65 90 75 120 120 70 110 130 150 103 100 60 85 100 105

    Maintenance Manager 75 90 70 68 80 75 120 120 90 120 120 150 85 110 79 95 90 105

    Manufacturing Manager 80 90 65 70 90 70 130 110 100 130 150 140 100 100 80 100 120 100

    Operations Manager 90 90 65 70 85 65 150 120 120 130 130 135 120 110 90 100 100 90

    Procurement Manager 85 80 65 70 90 80 150 150 90 105 150 160 110 100 78 90 120 120

    Production Manager 70 80 65 65 70 75 100 120 100 115 120 140 80 100 80 95 90 100

    Production Supervisor 55 65 45 53 60 55 75 80 65 75 85 82 65 75 60 65 75 72

    Quality Assurance Manager 55 55 50 78 65 60 85 80 80 105 110 90 65 65 60 90 80 75

    Quality Assurance Representative 45 45 45 58 50 56 63 65 60 75 65 63 48 50 55 63 60 59

    Storeperson 38 40 38 38 38 40 50 50 55 55 55 52 43 45 45 43 45 46

    Transport Allocator 55 55 45 47 50 42 66 75 60 58 65 60 60 65 55 50 60 52

    Transport Manager 73 85 55 64 85 70 102 110 80 105 120 100 87 90 70 80 100 85

    Warehouse Manager 60 70 50 58 60 65 93 100 85 95 100 85 75 85 70 78 80 75

    Warehouse Supervisor 48 55 45 48 55 55 67 70 70 72 80 70 58 65 60 64 70 63

    induStrial / oPerationS

    16

  • Figures are base salary not including superannuation.

    low $000s high $000s average $000s

    act nSw Qld Sa vic wa act nSw Qld Sa vic wa act nSw Qld Sa vic wa

    Boiler Maker 53 55 50 48 55 55 72 70 90 85 85 105 63 65 80 60 70 70

    Diesel Plant Fitter 65 65 50 54 60 63 85 75 90 88 90 120 70 70 80 62 75 75

    Electrical Fitter 65 75 55 54 60 65 95 90 90 85 85 92 73 85 80 63 75 75

    Electrician A Class 65 65 50 52 70 70 95 80 90 85 110 120 73 75 80 63 85 90

    Electrician Special Class 65 75 80 62 80 75 95 100 120 95 120 120 75 85 90 78 100 95

    HVAC Refrigeration Technician 60 60 55 64 65 55 72 75 70 90 95 95 62 65 65 78 75 70

    Maintenance/Mechanical Fitter 55 65 50 48 65 58 83 75 100 78 90 100 67 70 80 62 80 72

    Service Manager 55 65 55 65 60 63 75 80 80 95 80 96 67 75 70 85 70 72

    Service/Field Technician 58 65 45 62 58 50 76 80 80 85 75 90 67 75 60 70 65 70

    Trades Assistant 40 45 40 38 48 45 60 55 70 55 65 80 45 50 45 44 55 58

    Welder/Fabricator 45 50 50 48 48 52 53 60 85 80 68 86 45 55 60 60 60 65

    induStrial / tradeS

    17

  • Figures are base salary not including superannuation.

    accounting & finance

    banKing & financial ServiceS

    engineering

    inforMation technology

    Kelly executive: SalarieS

    18

  • Kelly executive overviewWhile the employment market for senior candidates is expected to improve throughout 2013, it remains subdued when compared to historical standards.

    accounting & finance

    Ongoing uncertainty in global economic

    markets has seen Australian employers

    erring towards retaining lean accounting

    and finance teams. Hiring is being directed

    towards business critical positions such as

    financial reporting. The notable shift towards

    hiring contract and temporary staff, rather

    than permanent staff, is expected to continue

    throughout 2013.

    With opportunities remaining rare in an

    overcrowded recruitment market, salary

    growth is expected to remain weak.

    However, certain sectors requiring niche

    experience are continuing to offer competitive

    salaries coupled with above average

    non-financial incentives.

    banKing & financial ServiceS

    Cautious optimism is gradually returning to

    the banking and finance sector and with it

    a willingness to invest in business growth.

    This trend reverses the recent period of

    contraction, and is set to restore measured

    employment growth across many areas of

    the sector, although the desire for job security

    may deter much movement among

    executives in 2013.

    A tighter regulatory environment is driving

    consistent demand for risk and compliance

    candidates, and mortgage and lending

    roles have escalated as the low interest rate

    environment spurs life in this arena.

    inforMation technology

    In 2013, continued growth is expected as

    companies invest in IT infrastructure to further

    improve operational efficiency. Strong activity

    is expected in the resources sector as mining

    sites become increasingly technology based

    and major system development projects

    commence.

    Demand for candidates with niche skills will

    continue throughout 2013, with a focus on

    cloud, mobile application development and

    data analytics.

    engineering

    Despite the recent softening in commodity

    prices and delays on a number of major

    projects, steady demand is expected for

    engineering professionals across the

    resources sector. While demandin mining

    is expected to moderate throughout 2013,

    ticketed professionals with engineering

    qualifications coupled with mining experience

    will remain among the most in-demand

    individuals in the country.

    engineering civil engineering and

    infrastructure

    Western Australia will lead a strong pipeline

    of heavy industrial projects, especially in oil

    and gas processing, and as such, demand for

    civil engineering professionals in the West

    is expected to remain strong during 2013.

    Elsewhere in the country it will be the second

    half of the year before major infrastructure

    projects gather momentum.

    engineering construction

    As confirmed by the Australian Performance

    of Construction Index, the national

    construction sector finished 2013 in

    negative territory, following declines in both

    commercial and residential construction.

    With forecasts suggesting the sector will

    return to positive growth over the next 12

    months, contract based roles are expected

    to be a notable feature of the construction

    sector throughout 2013, as employers look

    to address short term workload peaks whilst

    operating with a leaner structure.

    engineering architecture

    Whilst there has been contraction within some

    of the major firms, project architects with an

    ability to work across a wide range of project

    types continue to be held in high regard.

    With headcount numbers being restricted,

    demand for candidates (top to bottom) with

    transferable skills and experience in multiple

    verticals, is high. Additionally, there is demand

    for professionals with technical expertise in

    health, hospitals and aged care as companies

    look to strengthen their position in some of

    these more robust markets.

    engineering Mechanical and electrical

    Demand for electrical engineers remains

    robust. Again the major challenge in this

    area is the availability of suitably qualified

    candidates. Despite the high Australian dollar

    making investment within manufacturing

    companies less attractive, general demand

    levels for mechanical and electrical engineers

    remains relatively strong due to the

    transferable nature of their skills.

    19

  • Figures are base salary not including superannuation.

    accounting & finance

    low high avge

    $000s $000s $000s

    Accountant 60 90 75

    Accounting Manager 80 110 95

    Accounts Administrator 45 60 50

    Accounts Payable Manager 65 85 75

    Accounts Payable Officer 35 45 40

    Accounts Payable Supervisor 50 70 60

    Accounts Rec./ Credit Manager 70 100 85

    Accounts Rec./ Credit Supervisor 60 85 70

    Accounts Recivable Officer 40 60 50

    Assistant Accountant 45 65 55

    Audit Manager 100 140 120

    Auditor 70 90 80

    Business Analyst 80 110 95

    Chartered Accountant 70 100 90

    Chief Financial Officer 160 220+ 200

    Entry Level/ Graduate Accountant 45 65 55

    low high avge

    $000s $000s $000s

    Finance Director 140 200 175

    Financial Accountant 80 120 100

    Financial Analyst 80 125 105

    Financial Controller 140 220 180

    Financial Reporting Analyst 80 100 90

    Management Accountant 90 130 110

    Payroll Manager 80 120 100

    Payroll Officer 50 60 55

    Payroll Supervisor 65 85 75

    Product Control 80 140 110

    Project Accountant 100 150 130

    Reconciliations Clerk 45 65 55

    Senior Accountant 80 110 95

    Senior Auditor 90 110 100

    Tax Manager 100 140 120

    20

  • Figures are base salary not including superannuation.

    banKing & financial ServiceS

    low high avge

    $000s $000s $000s

    branch Staff

    Bank Teller 35 55 40

    Branch Manager 75 115 90

    Customer Service Consultant 35 55 45

    retail banKing

    Loan Administration Manager 60 85 75

    Loans Officer 45 70 60

    Loans Manager 60 95 75

    Mobile Banker 65 90 75

    Personal Banker 60 80 70

    Document Prep/ Settlements 45 65 55

    buSineSS & corPorate banKing

    Assistant Manager 65 90 80

    Relationship Manager/Banker 90 135 120

    Senior Relationship Manager 120 170 150

    Business Development Manager 130 180 150

    Regional Manager 160 230 185

    State Manager 190 260 230

    corPorate finance / adviSory

    Analyst 80 110 90

    Associate 90 130 110

    Manager 120 160 140

    Associate Director 150 220 175

    Director 230 230+ 230+

    financial MarKetS (fx / MM / derivS / fixed incoMe)

    Officer 40 60 50

    Team Leader 60 80 70

    Manager 80 110 90

    Senior Manager 110 150 130

    low high avge

    $000s $000s $000s

    riSK and coMPliance

    Credit Analyst 75 110 90

    Senior Credit Analyst 85 120 105

    Credit/Risk Manager 110 150 130

    Senior Credit/Risk Manager 130 180 160

    Compliance Analyst 70 90 80

    Compliance Manager 90 140 115

    Senior Compliance Manager 120 160 140

    inSurance

    Claims Assessor 45 70 60

    Claims Manager 70 120 85

    Senior Claims Manager 85 135 110

    Insurance Clerk 40 60 50

    Insurance Underwriter 50 85 70

    Senior Insurance Underwriter 65 100 85

    Underwriting Manager 80 130 110

    wealth ManageMent

    Para Planner 50 80 65

    Financial Planner 70 120 95

    Senior Financial Planner/CFP 80 130 110

    Practice Manager 110 160 140

    Dealership Manager 130 210 180

    Private Banking - Relationship Manager 85 125 110

    oPerationS

    Officer 40 55 45

    Team Leader 60 80 70

    Operations Manager 70 95 80

    Senior Manager 85 140 120

    21

  • Figures are base salary not including superannuation.

    low high avge

    $000s $000s $000s

    engineering civil / water / rail / Power

    Cadet / Engineer 40 60 50

    Site Engineer (2-5 years) 65 80 70

    Site Engineer (5+ years) 80 95 85

    Project Engineer 80 120 100

    Senior Project Engineer 120 145 120

    Junior Project Manager 75 100 85

    Project Manager 130 170 145

    Senior Project Manager 160 200 160

    Construction Manager 170 250 200

    Cadet / Contracts Administrator 40 60 50

    Contracts Administrator (2-5 years) 60 80 70

    Contracts Administrator (5+) 90 130 110

    Senior Contracts Administrator 120 150 130

    Commercial Manager 150 230 180

    Design Manager 125 180 145

    Cadet / Estimator 35 60 45

    Estimator 75 130 120

    Senior Estimaor 120 175 135

    Chief Estimator 160 230 175

    Leading Hand 55 88 70

    Supervisor 75 95 80

    Foreman 85 125 100

    General Foreman 120 150 130

    HSE Advisor 75 90 80

    HSE Manager 90 160 120

    low high avge

    $000s $000s $000s

    Procurement Manager 75 130 110

    Plant Manager 90 130 105

    Quality Manager 85 125 100

    Quantity Surveyor 75 130 100

    Environmental Engineer 75 130 100

    Environmental Manager 140 180 150

    Planner 135 220 150

    engineering Manufacturing / ProceSS

    Instrumentation & Electrical Engineer (0-2 years) 50 60 55

    Instrumentation & Electrical Engineer (2-5 years) 65 75 70

    Instrumentation & Electrical Engineer (5-10 years) 90 110 100

    Instrumentation & Electrical Engineer (10+ years) 120 150 130

    Manufacturing Engineer (0-2 years) 50 60 55

    Manufacturing Engineer (2-5 years) 65 70 65

    Manufacturing Engineer (5-10 years) 85 110 95

    Manufacturing Engineer (10+ years) 100 120 111

    Plant Engineer (0-2 years) 55 65 60

    Plant Engineer (2-5 years) 65 70 65

    Plant Engineer (5-10 years) 80 100 90

    Plant Engineer (10+ years) 100 130 120

    Production Engineer (0-2 years) 50 60 55

    Production Engineer (2-5 years) 65 75 70

    Production Engineer (5-10 years) 75 100 95

    Production Engineer (10+ years) 100 130 120

    engineering

    continued next Page

    22

  • Figures are base salary not including superannuation.

    low high avge

    $000s $000s $000s

    engineering conStruction

    Architect (0-2 years) 43 50 45

    Architect (2-5 years) 45 65 60

    Architect (5-10 years) 60 110 110

    Architect (10+ years) 100 160 130

    Architectural Designer 60 100 85

    Architectural Drafter 45 70 65

    Building Surveyor 75 110 80

    Cadet / Engineer 35 60 45

    Site Engineer (2-5 years) 65 90 75

    Site Engineer (5+ years) 90 130 110

    Project Engineer 100 165 120

    Senior Project Engineer 140 200 165

    Junior Project Manager 75 100 85

    Project Manager 90 160 130

    Senior Project Manager 125 200 150

    Construction Manager 170 250 200

    Cadet / Contracts Administrator 35 60 45

    Contracts Administrator (2-5 years) 75 110 90

    Contracts Administrator (5+) 90 130 110

    Senior Contracts Administrator 115 150 130

    Contracts Manager 120 175 135

    Commercial Manager 150 220 165

    Operations Manager 170 260 200

    Design Manager 125 180 145

    Cadet / Estimator 35 60 45

    Estimator 75 130 110

    Senior Estimator 120 175 135

    low high avge

    $000s $000s $000s

    Chief Estimator 150 220 165

    Leading Hand 55 88 70

    Foreman 90 130 110

    Site Manager 120 150 130

    Facilities Manager 75 110 90

    HSE Advisor 75 90 80

    HSE Manager 130 200 150

    Procurement Manager 75 130 110

    Structural Engineer (0-2 years) 40 50 45

    Structural Engineer (2-5 years) 60 75 70

    Structural Engineer (5-10 years) 80 120 100

    Structural Engineer (10+ years) 100 150 130

    Surveyor 75 135 95

    engineering Mechnical

    Electrical Engineer (0-2 years) 40 50 45

    Electrical Engineer (2-5 years) 60 75 70

    Electrical Engineer (5-10 years) 80 120 100

    Electrical Engineer (10+ years) 100 150 130

    Electronics Designer 65 90 75

    Electronics Drafter 50 90 75

    Mechanical Designer 65 90 75

    Mechanical Drafter 50 90 75

    Mechanical Engineer (0-2 years) 40 50 45

    Mechanical Engineer (2-5 years) 60 75 70

    Mechanical Engineer (5-10 years) 80 120 100

    Mechanical Engineer (10+ years) 100 150 130

    engineering continued

    continued next Page

    23

  • Figures are base salary not including superannuation.

    low high avge

    $000s $000s $000s

    engineering electrical

    Electrical Engineer (0-2 years) 45 55 50

    Electrical Engineer (2-5 years) 60 75 70

    Electrical Engineer (5-10 years) 80 150 100

    Electrical Engineer (10+ years) 100 180 150

    engineering Mining, energy & reSourceS

    Graduate Engineer 55 85 60

    Mining Engineer 110 150 120

    Drill & Blast Engineer 105 130 115

    Surveyor 90 135 110

    Project Manager 120 200 180

    CHPP Manager 170 230 195

    Mine Manager 180 250 220

    Mine Planning Engineer 95 165 125

    Technical Services Manager 160 210 185

    Deputy 110 150 130

    Undermanager 140 180 160

    Open Cut Examiner 135 180 150

    Production Superintendant 140 180 160

    OH&S Manager 120 160 140

    low high avge

    $000s $000s $000s

    OH&S Coordinator 90 130 120

    Mine Geologist 90 145 115

    Senior Geologist 130 170 155

    Environmental Officer 90 155 140

    Environmental Manager / Superintendent 145 200 170

    Maintenance Planner 90 135 120

    Maintenance Superintendent 140 180 150

    Maintenance Manager 170 220 190

    Electrical Engineer 90 160 130

    Mechanical Engineer 90 155 130

    Engineering Manager 150 210 180

    Workshop Supervisor 120 150 130

    Open Cut Supervisor 115 165 135

    Underground Supervisor 120 175 145

    Contracts Administrator 100 160 135

    Contracts Manager 150 240 190

    Planner 120 145 125

    Senior Planner 145 200 165

    Estimator 115 150 135

    Senior Estimator 150 210 170

    Construction Manager 150 225 190

    engineering continued

    24

  • Figures are base salary not including superannuation.

    inforMation technology

    low high avge

    $000s $000s $000s

    it ManageMent

    Applications Development Manager 120 180 150

    CIO/IT Director 160 350 200

    Computer Operations Manager 120 140 130

    Help Desk Manager 90 130 110

    IT Manager 120 170 135

    Infrastructure Manager 110 160 125

    infraStructure & it SuPPort

    Help Desk Support 50 75 60

    Desktop/PC Support 60 80 70

    Incident Manager 75 95 80

    Operator 48 65 58

    Operations Analyst 55 80 65

    Problem Manager 80 115 100

    Wintel Server Engineer 75 115 85

    Network Administrator 75 115 85

    WAN Engineer 80 115 100

    Data Communications Engineer 75 120 100

    Change Manager 100 130 120

    Network Designer (WAN) 90 130 115

    Infrastructure Architect 120 155 140

    DBA - DB2 80 120 110

    DBA - Oracle 75 125 110

    DBA - SQL Server 75 110 100

    DBA - Sybase 75 110 100

    Security Administrator 80 135 100

    Security Architect 120 160 130

    Security Engineer 65 95 85

    Service Delivery Manager 110 150 135

    low high avge

    $000s $000s $000s

    Unix Systems Administration 85 145 110

    Operations Manager 120 145 130

    ERP Technical Consultant 85 165 135

    ERP Functional Consultant 75 120 85

    Trainers 45 95 65

    Web Content Manager/Web Master 75 115 100

    aPPlication develoPMent & teSting

    C++ Software Developer 60 110 80

    Java (J2EE) Developer 60 120 85

    .Net Developer (C#/VB.Net/ASP.Net) 55 110 85

    Analyst/Programmer - Oracle 60 100 85

    Mainframe Developer (Cobol, CICS, DB2) 55 110 75

    ETL Developer 90 110 95

    BI Architect 90 170 120

    Applications Architect 85 160 115

    Team Leader - (.Net or J2EE) 90 125 110

    Tester 60 80 65

    Senior Tester 75 95 85

    Test Team Leader 85 120 95

    Test Manager 100 130 120

    Project ManageMent & buSineSS analySiS

    Business Analyst 70 95 80

    Senior Business Analyst 85 110 95

    Systems Analyst 65 90 80

    Project Administrator 50 70 60

    Project Coordinator 65 85 75

    Project Manager 110 140 115

    Project Director 125 180 150

    25

  • Figures are base salary not including superannuation.

    Kelly Scientific reSourceS: SalarieSfMcg

    PharMaceutical

    SaleS and MarKeting

    environMent

    26

  • Kelly Scientific reSourceS overviewWhile the trend towards hiring scientific professionals on a temporary or contract basis is expected to continue across all scientific sectors for the next 12 months, the challenge of attracting suitable volumes of qualified talent again looms as the single largest issue facing scientific employers in 2013.

    fMcg

    The FMCG manufacturing sector is expected

    to produce stronger than average levels of

    demand for qualified scientists in 2013 across

    disciplines including Applied Science and

    Quality Assurance. The scientific employment

    market within this industry is traditionally less

    volatile as the role functions including Product

    Development and Quality are central to the

    success of any organisation in this space.

    PharMaceutical

    International currency pressures and

    high labour costs impacted on the local

    Pharmaceutical industry throughout 2012.

    Regardless of that fact Australia is still looked

    upon internationally as having first class

    quality systems and ethics which mirror the

    operating mandates of European and US

    based Pharmaceutical companies. This means

    these companies can in turn utilise the mature

    local manufacturing operations as a conduit

    into the rapidly growing markets in Asia.

    Cutting edge research and innovative

    technologies continue to manifest from

    Australias booming biotechnology sphere.

    The challenge for Australias research institutes

    is keeping up with demand for post doctoral

    drug development and delivery scientists.

    Demand is also expected to continue for

    career oriented Clinical Research professionals

    and Regulatory Affairs specialists who can

    facilitate the journey from IP to market, post

    commercialisation.

    SaleS and MarKeting

    As distribution agencies jostle for position in

    an increasingly global market, the competition

    for suitably qualified and proven Sales and

    Marketing professionals has risen significantly

    despite there being a year on year increase

    in the number of positions available. With a

    larger number of products and services being

    imported, local manufacturers are also in a

    tight race to maintain and/or increase market

    share through their Sales and Marketing

    function. Conversely attracting and retaining

    talent in this area remains a challenge in a

    traditionally high turnover sub-section of the

    Scientific Industry.

    environMent

    Jobs growth in the environmental science field

    has been, without doubt, the most notable

    aspect of the scientific employment market

    during recent times, with further growth in

    this area confirmed for 2013. In fact, the

    Australian Government forecasts a further 11%

    increase in jobs in this field over the five years

    to 2016-17.

    The introduction of the Australian

    Governments price on carbon has supported

    this increase. The mining sector in particular

    continues to seek environmental scientists,

    while green jobs in carbon offset generating

    projects are also on the rise.

    Given the undersupply of suitably qualified

    environmental science candidates, many

    corporations are competing fiercely to

    hire and invest in up skilling workers from

    traditional scientific roles. These corporate

    roles are attracting higher salaries and more

    extensive benefits than traditional scientific

    roles.

    Despite recent efforts by Government and

    Tertiary Education institutions to improve the

    appeal of scientific courses, these corporate

    opportunities are expected to result in a

    shortage of workers in traditional scientific

    areas in the short to medium term.

    27

  • Figures are base salary not including superannuation.

    low high avge

    $000s $000s $000s

    fMcg

    Laboratory Assistant 39 46 43

    New Graduate 39 51 45

    Laboratory Technician 41 57 45

    Technical Officer 51 66 55

    QA/QC Analyst 49 70 60

    Industrial Chemist 56 81 65

    Senior Chemist 69 81 75

    Senior Food Technologist 73 102 90

    Food Technologist 51 83 63

    Sensory Analyst 51 81 61

    Microbiologist 40 66 56

    QA Supervisor 64 86 70

    Laboratory Manager 81 132 100

    QA Manager 80 132 95

    Technical Manager 81 183 132

    Product Development Manager 80 150 110

    Sensory Specialist 55 90 75

    Food Safety Coordinator 60 85 72

    PharMaceutical

    QA Associate 56 85 70

    Compliance Associate 51 66 60

    Reg Affairs Associate 61 81 75

    Senior Reg Affairs Associate 86 107 90

    Compliance Manager 86 142 120

    Research Assistant 51 64 55

    Scientific Officer 66 79 69

    low high avge

    $000s $000s $000s

    Instrument Technician 51 76 60

    Analytical Chemist 56 81 65

    Formulations Chemist 61 96 85

    Chief Chemist 76 102 95

    Research Chemist 63 81 72

    Senior Research Scientist 70 91 80

    Biomedical Scientist 56 82 61

    Molecular Biologist 56 82 64

    Laboratory Supervisor 61 76 65

    Project Manager - Development 86 132 120

    Formulation/R&D Manager 80 152 125

    Reg Affairs Manager 81 152 135

    Reg Affairs Director 147 203 180

    Regional Reg Affairs Director 178 254 230

    Clinical Trial Administer CTA 41 61 50

    Clinical Research Associate CRA 56 81 70

    Senior CRA 76 102 88

    Clinical Data Manager 61 71 66

    Clinical Project Manager 91 132 110

    Clinical Operations Manager 112 142 120

    Clinical Business Manager 102 152 125

    Clinical Statistician 81 132 92

    Drug Safety Manager 112 152 130

    Medical Affairs Associate 71 112 85

    Medical Affairs Manager 91 132 110

    Medical Director 183 254 225

    Scientific / regulatory affairS / clinical reSearch

    28

  • Figures are base salary not including superannuation.

    low high avge

    $000s $000s $000s

    SaleS & MarKeting

    GP Representative 56 76 60

    Hospital Representative 76 96 80

    Medical Devices Representative 76 102 85

    Scientific Sales Representative 71 102 88

    Account Manager 76 96 80

    Regional Sales Manager 91 147 110

    National Sales Manager 132 188 150

    Sales Director 173 223 220

    Marketing Assistant 56 66 60

    Marketing Analyst 81 112 90

    Product Specialist 76 96 80

    Brand Manager 81 127 100

    Product Manager 96 127 105

    Business Development Manager 91 152 123

    Marketing Manager 122 152 138

    National Marketing Manager 132 167 142

    Marketing Director 152 203 180

    low high avge

    $000s $000s $000s

    environMent

    Environmental Consultant CBD Based 71 91 80

    Environmental Principle Consultant CBD 102 132 115

    Environmental Superintendent 152 193 180

    Environmental Advisor FIFO 117 152 130

    Metallurgist FIFO 91 127 112

    Laboratory Technician FIFO 61 81 70

    Mine Geologist 91 157 124

    Exploration Geologist 81 132 95

    HSE Manager FIFO 152 183 160

    HSE Officer 76 112 83

    Environmental Scientist 64 112 89

    SaleS & MarKeting / environMent

    29

  • actcanberra 7 Mort Street Canberra, ACT, 2600 Phone: 61 2 6209 1060Fax: 61 2 6230 0237E-Mail: [email protected]

    nSwParraMatta Suite 2, Level 2, 60 Phillip StreetParramatta, NSW, 2150Phone: 61 2 9865 8383Fax: 61 2 9865 8393E-Mail: [email protected]

    SydneyGround Floor, 15 Castlereagh Street Sydney, NSW, 2001Ph: 61 2 9246 6000 Fax: 61 2 9246 6080 E-Mail: [email protected]

    weStern Sydney Unit 8, 55 Newton Road Wetherill Park, NSW, 2164 Phone: 61 2 9827 0900Fax: 61 2 9827 0999E-Mail: [email protected]

    QueenSlandbriSbane Level 6, 100 Edward Street Brisbane, Qld, 4000 Phone: 61 7 3405 3333 Fax: 61 7 3405 3300E-mail: [email protected]

    gold coaStLevel 3, 12-14 Marine Parade Southport, Qld, 4215 Phone: 61 7 5558 5777 Fax: 61 7 5564 0684 E-Mail: [email protected]

    townSville Level 4, 370 Flinders Street Townsville, Qld, 4810 Phone: 61 7 4760 1022 Fax: 61 7 4760 1039 E-Mail: [email protected]

    South auStralianorth adelaide 192 Melbourne StreetNorth Adelaide, SA, 5006Phone: 61 8 8403 8181Fax: 61 8 8403 8191E-Mail: [email protected]

    victoriaMelbourne Level 20, 459 Collins Street Melbourne, VIC, 3000Phone: 61 3 9204 4242Fax: 61 3 9204 4200E-Mail: [email protected]

    oaKleigh Level 1, 2 Eaton Street Oakleigh, VIC, 3166 Phone: 61 3 9203 5999Fax: 61 3 9203 5959E-Mail: [email protected] weStern auStraliaPerth Level 1, Quayside, 2 Mill StreetPerth, WA, 6000 Phone: 61 8 9229 1800Fax: 61 8 9229 1899E-Mail: [email protected]

    head officeGround Floor, 15 Castlereagh Street Sydney, NSW, 2001Phone: 61 2 9246 6000 Fax: 61 2 9246 6793E-Mail: [email protected]

    30

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