2013 Alliance Review Lavery Automotive Tab

LAVERYC ongratulations!September 9, 2013

Celebrating the New Lavery Automotive

Sales, Service, and Convenience!

Go Online to view this

section!

www.the-review.com

the-review.com

D1

Table of ContentsNew Building Introduction ....................................... page 3Bill Lavery Biography ..........................................pages 4, 5Sales: Customer, the Focus .................................pages 6, 7Service: Drive-in Convenience ......................pages 8, 9, 10Mike Luke: Parts, Service, Body Shop .........pages 11, 12, 13Rentals: 130 Vehicle Fleet ...................................... page 14Tom Lavery: From Brooklyn to Alliance ............pages 16, 17Four Brands’ Forty Models ..............................pages 18, 19Cadillac: Stark’s Only Dealer .........................pages 20, 21Community and Alliance Area Chamber ................ page 24 Testimonial .......................................................... page 27 Used Vehicles: Important Offering ......................... page 28Office Manager: Nikki Pettit ................................... page 30

SPECIAL PUBLICATION STAFFWriters ..............................................Chuck Dix, Rob TodorPhotographers ....................Kevin Graff, Jeff Hendershot,

and Gayle AgnewGraphic Designer ..........................................Wendy PrinceAdvertising Sales .................. Theresa Sebrell, Lynn Bond,

Kim Cervone, Kate Dike, Marie Sumser, Tanette Preas, and Diane Ringer For information on this and other publications,

contact Jeff Kaplan at 330-821-1200.

“Come on in...”

Welcome, and thanks for the opportunity to let us show you around our new facility. We appreciate the chance to introduce our staff and recognize all they do. Between our staff, community photos, and our supporting advertisers you will recognize some familiar faces and names. We are proud of the work all our contractors and tradesmen did on our new facility and thank them too. Come visit us, and let us be of service.

D2

AAD.......................................................... pg..5Alliance.Coin.&.Jewelry.......................... pg..11Alliance.Community.Hospital.................. pg..22Anago.Cleaning.Services....................... pg..15API............................................................ pg..7Arnal’s.Auto.Body................................... pg..24Better.Business.Bureau.......................... pg..23Burden.Electric.Co.................................. pg..17DeHoff’s.Flowers...................................... pg..5Dent.Wizard............................................ pg..30Fox.Auto.Salvage................................... pg..12Greater.Alliance.Carnation.Festival.......... pg..9Hettler.Engineering................................. pg..27Hill,.Barth,.King.CPA............................... pg..29Hunington.Bank...................................... pg..25JWW.Auto.Accessories.......................... pg..16Knoch.Corporation................................. pg..21Lavery.Automotive.Sales........................ pg..32M.&.A.Architects..................................... pg..20New.Dominion........................................ pg..12Ohio.Auto.Supply.................................... pg..16Pag’s.Excavating.................................... pg..26PNC.Financial.Services............................ pg..3Sanitex.................................................... pg..28St..Joseph.Federal.Credit.Union............. pg..24Stark.County.Area.Dealers.Association.... pg..28The.Review............................................. pg..31Todd’s.Enviroscapes................................. pg..4Total.Office.Solutions.............................. pg..19Uptown.Auto.Service.............................. pg..15Wally.Armour.Chrysler........................... pg..30White.Mechanical..................................... pg..8Wooster.Glass........................................ pg..20

Lavery automotive

Would Like to thank the Following Building Suppliers, Businesses, Friends and Supporters

2 Congratulations LAVERY www.the-review.com • Monday, September 9, 2013

Bill Lavery wanted his new building to be designed around the cus-tomer and his dream has come true.

A sleek, modern, well-organized and new Lavery’s Automotive building stands tall over West State Street at its 1096 address. If buildings could talk it would say: Welcome.

The light filled, bright, open concept building and its staff aim to give customers at the Chevrolet, Buick, GMC and Cadillac dealership the best possible experience.

The experience begins the moment a customer walks through the front doors. Angela or Amanda, Lavery’s friendly receptionists sit just inside the showroom, ready to greet customers and direct them to the appropriate area.

The layout is designed so the customer can easily find the different departments and services.

The showroom bursts with color in yellow and blue hues. Floor to ceiling windows open up the area and fill it with natural lighting, so you can see exactly what a vehicle or accessory might look like in natural conditions. There are special tables designated as a space to peruse the literature about their vehicles. Plants placed throughout the showroom give it a warm and inviting feeling.

Lavery’s staff wants to learn your needs before showing you the choices available so you will be satisfied with your selection. The new building allows the customer to utilize more technology and has more room to display vehicles. With four

car lines and multiple models there is plenty to choose from, all convenient-ly placed for the customer under one roof.

The inside of the building is not the only benefit to the customer. The adjacent lots have been excavated, leveled and landscaped. This has allowed Lavery’s to increase its inventory of new and used vehicles, offer-ing the customer more immediate selections.

The new facility has also allowed Lavery to move its rental location to a separate building, accommodating its growth. This will allow rental cus-tomers easy access to the rental process and get in and out easily, giving

WELCOME to the new Lavery Automotive

rental manager Chris Moore the opportunity to better serve her customers.Bill Lavery said, “The contractor and subcontractors all did a great job

of fulfilling our vision, we can’t wait for the opportunity to service our customers in this new facility.” n

The experience begins the moment a customer walks through the front doors.

BILL LAVERY Owner and President

D3

for knowing how to get us there.

PNC salutes Lavery Automotive

Group on your new building. We

appreciate what you do for our local

community. Congratulations.

Stop by your local PNC Branch, or Call 330-580-5400pnc.com

©2013 The PNC Financial Services Group, Inc. All rights reserved. PNC Bank, National Association. Member FDIC

www.the-review.com • Monday, September 9, 2013 Congratulations LAVERY 3

“What hasn’t changed are my father’s key business principles:

Service, knowledge of the product, and very competitive pricing.”

Bill LaveryOwner and President of

Lavery Automotive

A New Facility...

D4

Congratulations Lavery Chevrolet !

Sneak Peak! of our Current Project University of Mount Union

Contacts: Call or Text Rhonda Patrick – (330) 353-6048

Todd Pugh – (330) 353-1001

www.GrowingGood.com

Northeast Ohio’s Premier Landscape Design/Build Contractor

1017

0464

00

Congratulations Lavery Automotive!


Bill Lavery learned early the importance of making his customers happy by satisfying

their automotive needs. In fact you can say he was born into the business.

Bill’s father Tom purchased the dealership in 1965 and Bill spent his early years studying his father. He learned the business from the ground up, doing odd jobs around the dealership includ-ing washing cars. While attending college he returned to the dealership to work during the summer breaks.

“My father loved servicing our customers and in meeting new people of all walks of life,” says Lavery. “Customer service, love of the automobile and very competitive pricing were key to Dad.”

The new facilities at Lavery Automotive have allowed the company to advance the dealership in many areas, especially with technology, says Bill Lavery.

“What hasn’t changed are my father’s key busi-ness principles: Service, knowledge of the prod-uct, and very competitive pricing,” he says.

Bill Lavery was born in Alliance and attended Alliance High School, from where he graduated in 1971. He graduated from Miami (Ohio) Uni-versity in 1975 with a degree in Business, and earned his law degree from the University of Tole-do in 1978. Bill met his wife Sally in college and they were married 1982. He became the dealer principle of Lavery Automotive in 1985, succeed-ing Tom as president.

Bill enjoys golf and was on the Miami Univer-sity golf team. In 1995 Bill was the Northeastern Ohio amateur golf champion.

Community service has always been impor-tant to the Lavery family. Bill Lavery continues this tradition. Lavery is the Eastern Stark County United Way Coordinator. He also serves as board

member of the Alliance Community Hos-pital, SCADA (Stark County Auto Dealers Association), OADA (Ohio Auto Dealers Association), GCADA (Greater Cleveland Auto Dealers), AAD (Alliance Area Devel-opment) and the Alliance Area Chamber

of Commerce.Bill and his wife, Sally, reside in Alli-

ance. His family includes his mother Arline, of Alliance; brother Robert, who is municipal court judge in Alliance, and sister Mary Ann Lavery of Cincinnati. n

“My father loved servicing our customers

and in meeting new people of all walks of life.”


Lavery Automotive

Same Family Values

D5

Congratulations and Best Wishes Lavery’s

Open Mon. thru Sat. 8:30am-5:00pm

3517 Beechwood Ave. • Alliance330-823-1455www.dehoffs.com

CONGRATULATIONS!!! LAVERY AUTOMOTIVE SALES & SERVICE

on your expansion & remodel

NEED INVESTMENT FUNDS TO IMPROVE YOUR BUSINESS?CALL ABOUT OUR REVOLVING LOAN FUND 330-823-0700

THANK YOU BILL LAVERYFOR BEING A CHARTER MEMBER OF


“The most important thing to us in selling a vehicle, is to

know the customer’s needs, and then help them find a vehicle that fits their needs and pocketbook, “ said Larry Haidet, General Manager. “It’s more of a consulting process than a selling process.”

The Lavery sales force is not on com-mission, so the customer is the entire focus. The salesperson is not pres-sured to make the sale or upgrade the customer to features they don’t need. “We don’t want to sell the customer something they don’t need, because we want to develop a relationship with the customer so that they will feel comfort-able returning to us again and again,” said Haidet.

Lavery has over 150 used cars and over 200 new cars in invento-ry. Lavery uses a value priced selling policy. This means that all cars are run through a computer program checking competitors to make sure that Lavery pricing is ultra-competitive. Lavery uses this system to make sure their customers are getting a great value.

“We want our customer to get a car or truck with the features they desire at a price that is very competitive and at a payment they can afford. We want them to feel like they were treated fairly and the process was enjoyable. We want to earn their business and be able to serve them and their families for years to come.”

Lavery also carries a large rental fleet of 135 vehicles, which it services and maintains. These vehicles are an excellent value as Lavery has cared for them from the start and Lavery knows the service has been done on time and properly.

Lavery has a sales force of 18 and many of them have been with the dealership for 20 years or more.

“Bill and I enjoy meeting and assisting the customer too”, says Haidet.

Lavery Automotive wants you to have a smooth and enjoyable experience from the moment you search for vehicles on their web-site, call the dealership or walk in the door. n

“The most important thing to us in selling a vehicle, is to know the customers needs,

and then help them find a vehicle that fits

their needs and pocketbook.“

Larry HaidetGeneral Manager

Customers are Our Focus

Jim TealSales Manager

Scottie RobbSales Manager

27 years of service 16 years of service

30 years of service

D6


Meet the rest of our sales team

Terry Christy Sales Consultant

Craig Vicars Sales Consultant

Joe BugaraSales Consultant

Mark Eberling Sales Consultant

Todd BollmanSales Consultant

Amy WolfSales Consultant

Trent Tschantz Sales Consultant

Mark Brigham Sales Consultant

Becky LabateFinance Manager

Chris FinanFinance Manager

Not Pictured: Jeff Day and Greg Ganni

D7


PROFESSIONAL COMPETITIVE AND COMPETENTAN INDUSTRY LEADER IN AUTOBODY REFINISHING PRODUCTS & SERVICES

LOCALLY OWNED & OPERATED SINCE 1968

AUTOBODY PRODUCTS • INDUSTRIAL COATINGSAUTO GLASS

MONDAY-FRIDAY 8AM-5PM • SATURDAY 8AM - NOONLOCATIONS IN PENNSYLVANIA & OHIO

COMPLETE SUPPORT• PANEL REPAIR • REFINISH APPLICATION• COLOR CORRECTION • SOFTWARE SUPPORT• COMPLETE LINE OF INDUSTRIAL COATINGS & FINISHES

Our Service MEANS

BUSINESS

LOCATIONS IN PENNSYLVANIA & OHIO

www.APIauto.com • 133 S. Monroe St. Butler • Call Us Today! • 724-256-4153

What sets Lavery apart from the rest?

Our Drive-In Service Lane!Inclement weather

will not be an issue now for customers that want their car serviced at Lavery Automotive. Lavery’s new building features a “drive-in” service lane area, where the customer pulls up, the garage door opens, and the customer can exit their vehicle dry and warm in all types of weather.

“If the weather is bad, we have doors on the entry

and exit of the service lane, and the customer is protected,” said Paul Legg, Lavery Service Man-ager.

Upon entry a service represen-tative is on hand awaiting your arrival. They are equipped with an iPad wireless device to quick-ly enter your information. If you

Paul Legg, Service Manager, greets a customer in the new drive up service lane. “Pull your car in and a Lavery representative will greet you and immedi-ately start the service process. We come to your car with a wireless iPad and we have service records up and ready to evaluate. We make service a priority, so please try our new facility,” says Legg.

D8


to the entire Lavery group on the excellent expa ion of their dealership!

uuppupu ooonn ttthhhtht ee eeexxexeexe cccxcxxcx eeeelllllll eeennttntn eeexxexe pppxpx a i

Congratulations!!!

24 Hour Service • Heating • Cooling• Refrigeration

Mike White - 330-428-4758Serving Residential, Commercial & Industrial

3304 Beechwood Ave. Alliance, Ohio 44601

[email protected] • OH Lic. #46963

are a repeat customer, your information is at their fingertips and ready to review with you.

“Bill (Lavery) and I wanted to develop the building around the customer. This new service entry point allows us to more quickly — and completely — handle the customer. We can give the customer immediate attention,” indicated Larry Haidet, General Manager.

If it is a quick oil change or repair, immediately adjacent to the drive-up and still under cover is a customer service lounge to make your stay comfortable and enjoyable. Lavery offers high definition TV, refreshments, comfortable seating arrangements and local periodicals. They also have a free wireless hot spot for those that desire to complete work, answer emails or simply browse the internet. (See page 10)

If children are in tow, kids have their own separate playroom to keep them-selves amused.

Continued...

Paul Legg, Service Manager at Lavery Automotive, says a car’s life will be prolonged by following these simple steps:

Changing Oil: You should change your oil every 4 months or 5,000 miles.Rotating Tires: You should rotate tires at the time you have an oil change to get maximum life from the tires.Check brakes: Lavery’s checks brakes with every oil change. Depending on the type of driving, brakes generally last around 30,000 miles.For fall and winter: Make sure you winterize your vehicle. Make sure your coolant is at the proper level, you have enough tread on your tires for snow and ice, the windshield wiper fluid is at proper levels and wiper blades are solid to eliminate streaking and build up.

If children are in tow, kids have their own separate playroom to keep themselves amused.

CAR CARE TIPS!

D9

Lavery automotive SaLeS & Servicefor their continued support of the Queen Pageant & all festival events.

congratuLationS on the beautiful remodeling and continued

growth in the local community!

the greater aLLiance carnation FeStivaLboard would like to thank


Lavery offers free shuttle ser-vice within a radius of the dealership for those that need to return to work or home. Of course pick-up is available, too, when your service work is efficiently completed. If needed, Lavery has an on-site rental department and offers a discount for customers receiv-ing service.

“We have 10 full time technicians and eight of them have their master technical certification,” said Paul Legg, Lavery Service Man-ager. “We, of course, receive the GM training and we have all the GM tools, so that we can best serve the customer.” Getting the job done right, quickly and cost effectively is the goal for every cus-tomer experience.

With this new construction, Lavery Automotive now has the com-plete physical facility designed with the customer in mind. Lavery’s goal is to provide the best customer experience possible. n

Continued...

“We, of course, receive the GM

training and we have all the GM tools,

so that we can best serve the customer.”

Paul LeggService Manager

D10


Mike Luke, Lavery’s parts and service manager, has

worked at Lavery for 33 years. “The new facility will help us achieve our goals with service, parts and our vehicle body shop,” said Luke. “We now have a very convenient, enclosed cus-tomer service drive up, and we come right to your car with our computers to get you started.” [See service story on page 8.]

Lavery also has a full comple-ment body shop for any make and any model that is under Luke’s direction. All six of Lav-ery’s body shop associates are ASE (automotive service excel-lence) certified and GM master certified, Luke indicated. Lavery has two paint baking units, which allow for temperatures of 140 degrees, giving an excellent finish. Luke said this allows Lavery to use a low emission paint, which is more environmentally friendly, too. “ We are the preferred provider for 10 insurance companies. We are

“We now have a very convenient, enclosed customer

service drive up and we come right to your car with our computers to get

you started.”

Mike LukeParts and Service

Manager

We treat our customers like

family

Parts and Service ManagerMike Luke

Congratulations to our neighbor,

LAVERY CHEVROLET, on their Grand Re-Opening!

www.alliancecoinsandjewelry.com

www.MarketPlaceOhio.com

Certifi cations PCGS • NGC • ANACS • ANA

“You’ll be glad you called on us.”10

1799

1200

We Buy: Coins - Gold - Silver - Bullion - Paper Money

Foreign Coins - Ancients - Plated Silver Watches - Jewelry (Gold fi lled, 10K, 14k, 18k,

Sterling, Platinum, Palladium & Copper) and more.

We Sell: Gold & Silver for Investors - Coins - Jewelry

- Sterling _ Paper Money - Watches - Bullion - Coins Collector Supplies and more.

“We offer Confi dential Appraisals”

Jerry Petros David Sands

D11


competitive on pricing and we do excellent work,” said Luke. Lavery can do work from custom painting to fender repair, hail damage to paintless dent repair and will give you an estimate while you wait.

In response to the oil and gas hydraulic fracturing (fracking) that is taking place in Eastern Ohio, Lavery has become certified in com-pressed natural gas (CNG). “We now have two of our service people certified in CNG,” said Luke. “We can do filter changes and general maintenance on CNG tanks.”

“The new facility will allow us to better fulfill Tom’s (Bill’s father, now deceased) and Bill’s (Lavery) goal of taking care of every cus-tomer as if they are family.” n

Body Shop Manager Matt SleaseParts Manager

Thomas Nezbeth

D12


Fox Auto PArts

CongrAtulAtions on Your

grAnd re-oPening!When we say We’ve got it,

We’ve really got it!7140 Alliance rd. Malvern

[email protected]

CONGRATULATIONSfrom

INCREASING YOUR BOTTOM LINE PROFITS

Every client is a part of the New Dominion family.

As one of the largest providers of fi nance and insurance aftermarket

products in northeastern Ohio. New Dominion has over 100 auto

dealer clients.We welcome your call today.

C from

New Dominion and Fritz Riegler

New Dominion Insurance Services Group

4320 Fulton Drive NW, Canton OH 44718888-493-8655

“ We are the pre-ferred provider for 10 insurance companies for their body work. We are competitive

on pricing and we do excellent work.”

Mike LukeParts and Service

Manager

Chris ShankReconditioning Manager

Mike LukeParts and Service Manager

D13


“I think one of the reasons we have been successful, and Megan (Valentino) and I enjoy what we do so much, is the reward of making the customer happy when they use our services,” said Chris Moore, Lavery rental manager.

“Service is our priority, and we enjoy going the extra step to pro-vide what the customer needs. Whether it is taking a seat out of

a van, leaving your own car here while on vacation, a special model or color vehicle, we do our best to make it happen,” continued Moore.

Lavery has 130 vehicles in its rental fleet at any one time. They are very competitive on pricing their rentals. Their fleet has many “specialty” vehicles that other rental agencies don’t provide. Their fleet includes mini-vans; express vans, which can sit up to 15 peo-ple; Cadillac sedans and SUVs; pickup trucks for towing and haul-ing; and small cars right down to the Chevrolet Aveo. “We have the largest on-site van fleets in Northeastern Ohio,” said Moore.

“We have been located at the back of the Lavery facility, and we are happy to be moving out to State Street on the same lot to the east of the main building. This will give us better visibility and will

be very convenient for the customer, especially getting in and out with their rentals. We will have many of our rentals right here next to our office ready to go,” Moore stated.

Lavery started the rental business in the mid 1980s. They service their own rental fleet and take good care of their vehicles, resulting in the cars becoming an excellent used car value as well for those interested.

Lavery rents by the day, week or month, and includes unlimited mileage. Lavery does not overbook, so they always have the vehicle available. “Many times we will get customers that have been shut out of another rental business because that business overbooked and could not provide the type of vehicle the customer was looking for,” Moore indicated. “We love to be able to service those customers and make them happy.”

Lavery rents vehicles to many organizations that have transporta-tion needs, including businesses, individuals, universities, schools, non-profits and churches.

“We have people that have been renting from us for years,” said Moore. “One gentleman who was in the oil and gas business has been renting with us for 25 years. When he comes in he always shared a bit of children’s poetry with us that he had been writing. I said, ‘You should write a book.’ This year when he came in he hand-ed me the book he just published. We really enjoy interacting with our customers.”

Lavery will have the car, van or truck ready for you and will pull it up to the rental office and let you inspect it. “The most enjoyable part of my job is seeing the customer happy, leaving with a big smile on their face,” concluded Moore. n

Rentals available by the day, week or month

with unlimited mileage

“Service is our priority, and we enjoy going the extra step to provide what the customer

needs. Whether it is taking a seat out of a van, leaving your own car here while on

vacation, a special model or color vehicle, we do our best to make it happen.”

Chris MooreRental Manager

Chris Moore Rental Manager

D14


He came by way of New York City, Brooklyn specifically. Attending college in Athens, Ohio at Ohio University, he was

amazed at how bountiful it all seemed west of the Hudson River. A paradise really, he later told his family, versus the urban jungle he experienced growing up.

Tom Lavery’s luck continued as he met his wife-to-be, Arline, attending college and after graduation in 1947 he decided to follow her back to Lakewood, Ohio, her hometown. He saw no reason to head back to New York City and then, as they say, the rest is history.

When Tom reached Lakewood, he answered an advertisement for work at General Motors. A sincere people-person, Tom advanced quickly. He became a regional truck manager and soon, he had regional responsibility for a host of dealerships for General Motors.

Tom was responsible for educating dealers on Chevy products, assisting with orders and inventory and being a contact person between General Motors and the dealers. As he developed relation-ships with the dealers, many of the owners told Tom that he should really consider becoming a dealer given his knowledge of the prod-uct and his ability to connect with people.

In 1964, after 17 years of working for GM, Tom saw opportunity to purchase his own dealership. A dealership near then Mount Union College, Ashley Chevrolet at 39 Hartshorn (caddy-corner to the then

Tom Lavery enjoyed connecting with past and new customers

“Tom loved people, and he had a talent for remembering names and faces. He could

meet you once, and not see you for 20 years, and he would still remember your name,”

Mark LockePresident of the

Alliance Chamber of Commerce

Tom Lavery receiving the Alliance Chamber’s Spirit of Enterprise Award in 2006.

D15


CongratulationsTo Lavery Chevrolet on yourGRAND RE - OPENING !To on yourGRAND RE - OPENINGGRAND RE - OPENING !

anagoeastohio.com

2075 W. State Street, Alliance

(330)821-3065www.uptownautoservice.com

Mon. - Fri. 8am - 6pm; Sat. 8am-3pm; Closed Sundays

• Michelin, BFGoodrich &

Kumho Tire Dealer• ASE Technicians • Brake Service -

Lifetime Guarantee• AAA Approved Facility

Congratulations LAVERY CHEVROLET,

on your expansion!

Chris(Owner)

Jennifer(General Manager)

Melinda (CFO)

1017

9714

00

Mt. Union Post Office) became available and Tom became the new owner.

The dealers who had encour-aged Tom were right: he loved it. Tom initially became active in a Mount Union business association (the business cen-ter was still Main Street then). It was here that Tom formed friendships with other local businessmen, such as Joe Mas-troanni and Charlie Grove. The three worked together for many years to advance the commu-nity and grow their businesses. They all were distinguished in their service and recognition.

The Lavery dealership started to outgrow its limited space on Hartshorn and Tom was looking for a new location. Bill Lavery, current owner and President of Lavery, explained, “Dad had a location near the Col-lege Plaza, but the deal fell through and he ended up making a purchase at our current location on 1096 West State Street.”

At the time, this location was considered on the edge of town and some questioned the prudence of the move.

The decision to move ended up being a good one and it is the cur-

rent site of the new facility.Jim Teal, Sales Manager, for 27

years at Lavery, said, “Mr. Lavery loved children, and when they visited the dealership, he would perform a ‘magic’ trick with a dollar bill. He made it obvious what hand the dollar bill was in and the child always ended up with the dollar and a big smile.

But no bigger than the smile Mr. Lavery had on his face.”

“Tom loved people, and he had a talent for remembering names and faces. He could meet you once, and not see you for 20 years, and he would still remember your name,” said Mark Locke, President of the Alliance Chamber of Commerce.

Tom Lavery enjoyed his association with the deal-

ership into his later years and always enjoyed connecting with past and new customers. Tom Lavery was winner of the Spirit of Enter-prise from the Alliance Chamber of Commerce in 2006. n

Tom Lavery’s move to State Street and his 1964 Chevrolet award.

D16

We pride ourselves on offering absolutely everything for the professional automotive

detailer. The PDP line is manufactured at our facility in Canton, Ohio.

Our motto: “The Best Possible Products

at the Lowest Possible Price.”

1128 W. Tuscarawas St. Canton, Ohio 44702 (330) 454-5105

®

www.professionaldetailingproducts.com

Ohio’s Largest Detailing Manufacturer

1017

0740

00

Congratulations Lavery!

AUTO ACCESSORIES

Stop in to purchase Gift Certifi cates Today!Gift Certifi cates Today!Gift Certifi cates Today!

Get Your Vehicle:• Detailed

• Remote StartInstalled

(in stock now)• Rust Proofed• Coat of Wax• Heated Seats Also

specializing in:• Wheels & Tires• Audio/Video•Window Tint

• Leather Interiors•Truck Accessories

• Sunroofs• And More... Now Accepting

• Sunroofs• Sunroofs• And More...• And More...

Located behind Roy’s Car Wash

at 2180 W. State St. AllianceJim Wilson: 330-428-1007

www. MarketPlaceOhio.com

Congratulations on the expansion and remodel of your dealership!

We are proud to do business with you!

Also Also

Now’s theTime!

Over 15 years Experience.


D17

Congratulations Lavery Automotive on remodeling!

We are proud to serve one of the area’s premier dealers!

From big business to small, We do it all.Commercial • IndustrialState License 11835245 W. Main St., Alliance, Ohioburdenelectric.com (330) 823-5229


Lavery Automotive Sales and Service has the distinction of being one of the larger new

car dealers in the area, carrying Chevrolet, GMC, Buick and Cadillac. This also compliments their large selection of used cars. This ensures that there is a vehicle for everyone and something in their price range.

Chevrolet encourages buyers to “find new roads,” meaning there is a lot for customers to experience with the new line of Chevrolets.

“I’m impressed with what Chevrolet has done with its new line. The Impala, it is just a whole new

design,” said Larry Haidet. “It borrows some of the nicer features from the GM lineup and it is com-petitively priced.”

GMC offers customers brands of SUVs and trucks, ranging from the different makes and models of the Sierra, the Terrain, Acadia and Yukon. The GMC brand is noted for having “pro-fessional grade” vehicles. Though Chevrolet came first by way of the truck, GMC shares many of the same characteristics indicated Haidet.

“Buick has always been known for its smooth and quiet ride and the line is well equipped with

Four brands under one roof

“Given the busy lives of our customers, we know that convenience and their time are very important to them,

and so we are excited to be able to offer four brands with more than 40 models and used cars under one roof,”


Lavery Automotive

Large selection, convenient shopping

D18


features. You can always tell when you’re riding a Buick,” Haidet, General Manager, said.

The Buick brand is being geared more toward a younger genera-tion. Buick offers plenty of options, ranging from the Verano to the Enclave.

GM’s luxury line, Cadillac, has been undergoing a redesign as well and now features a luxury cross-over model and the new ATS compact sedan, which was named North American Car of the year in 2013. The Cadillac brand now appeals to a wider and younger audience, with more model options. (See Cadillac story on page 20.) n

Continued...

D19

1145 Highbrook Street, Suite 600 • Akron, Ohio • 330-258-0000

Proud to be part of theLavery Grand Opening!

Onsite Consultations & FREE Design Layouts

* Visit our 35,000 sq. ft. Showroom* New, Used & Closeout Offi ce Furniture* Refurbished Steelcase Workstations We handle any size project!

Call us today!1017602200


With its Chevrolet, Buick and GMC

brands, new car buy-ers have a lot to choose from, but add to that one of the finest American cars made: Cadillac.

Lavery is now the only Cadillac dealership in Stark County.

Stark County’s ONLY Cadillac Dealer

D20


“Congratulations on the fi rst-class expansion

of your dealership! We appreciate your

business!”

www.woosterglass.com

Glass and Glazing By

Wooster Glass Co., Inc.

419 South Market St.Wooster OH 44691

330-264-8652330-262-8986

i

614 764 0407 ma-architects.com

Our Team

Your TeamWe like to operate

right in here.

congratulations lavery on your neW look and

expanded facility!

M+A Architects is honored to have helped

make your vision a reality!

Traditionally, Cadillac was known for its well-made, plush, and large sedans, which appealed largely to an affluent and older demographic. In fact, it is one of the older GM models. The Cadillac line was named after the French explor-er who founded Detroit in the 1700s.

Cadillac has now revamped its lineup and is seeking to appeal to a wider audience. It has expanded its lineup to appeal to a more youthful audience by offering powerful engines and chiseled lines while still offering the full compliment of luxury features.

“Buyers may not realize how affordable the Cadillac ATS compact sedan has become and it is packed with performance,” said Larry Haidet, General Manager at Lavery’s. “The ATS was named the North American Car of the year in 2013, and it compares favorably with all its luxury peers (BMW, etc.). This model starts in the mid 30s ($30,000).”

Cadillac now includes in its lineup: compact luxury sedans, larger luxury sedans, upscale crossovers, luxury SUVs and even a luxury pick-up.

Cadillac’s larger models are very competitively priced with their luxury peers, too. n

Continued...

21


Faith-based Healthcare Education Recreational

General Contractors Construction Management Design BuildOwners RepresentationBuilding Information Modeling

Building Better Lives throughout Ohio through quality construction services since 1946

330.244.1440 • www.knochcorp.com

Building Better LivesCommercial & Industrial

Lavery Automotive knows that to have a healthy business you need a healthy

community. This means a healthy business community, but also community in the greater sense: the people and organizations in the community.

Lavery hopes it earns the distinction for community-involvement and caring about its community and people.

“My father, Tom, was a big supporter of the greater Alliance area and I saw how it helped our business, but as importantly how it brought joy to my Dad helping others. I saw other community lead-ers doing the same thing, giving back. Alliance is a better place for this leadership and help. I hope we can add in some meaningful way,” said Bill Lavery, President and Owner of Lavery Automotive.

Lavery Auto is a financial supporter of Alliance Area Development and Bill Lavery is a member of the board. This group

Lavery gives back

“We are family...”

22

LaveryLaveryCONGRATULATIONSON YOUR NEW FACILITY!

We’re proud to workalongside you in serving

this great community!


“My father, Tom, was a big supporter of the

greater Alliance area and I saw how it helped our business, but as

importantly how it brought joy to my Dad

helping others. I saw other community

leaders doing the same thing, giving back.

Alliance is a better place for this leadership and

help. I hope we can add in some meaningful way.”

Bill LaveryPresident and Owner of

Lavery Automotive

assists in retaining and growing local businesses as well as attract-ing new businesses.

Bill Lavery has been active in the United Way and is serving as this year’s area coordinator for Eastern Stark County.

Lavery’s continues to be a sponsor of the Carnation Festival, this year as a Scarlet sponsor. They are the primary sponsor of the Car-nation Queen Pageant. In 2011, Bill Lavery was honored as the Grand Marshal of the grand parade.

Bill also serves on the Alliance Area Chamber of Commerce as a board member.

Lavery’s donates to other area local school activities and activi-ties such as Hot Stove League Baseball in Alliance. n

Scott Robb, sales manager at Lavery Automotive, talks about the renovations to Sandra Giese, Greg King, and Anne Graffice, of Mount Union during a business after hours event.

23

The Better Business Bureau Congratulates our

2012 BBB Customer Service Award Winner,

Lavery Automotive for their continued growth in the Alliance area.

Lavery Automotive

Congratulations!


Community and Chamber Enjoy new Lavery Facility

Above: Tom Pukys, Phil Braisted, Doug Schwarz, and Vince Marion talk at the Alliance Chamber Business After Hours Event hosted by Lavery Automotive.

At Left: The newly renovated showroom at Lavery Automotive hosted a Business After Hours Event.

24


LAVERY!FOR THE OPENING OF YOUR

BRAND NEW FACILITY!!!

ATM Open to all Credit Union Memberson the Alliance One Network

Rates as low as

2.75% APR* up to 60 months

(*APR = Annual Percentage Rate. Loan rate may vary based on your credit history, some restrictions may apply. Rate includes a .25% discount for Automatic Pay-ments. Rate subject to change without notice. Payment example: 12 months at an APR of 2.75% will equal a monthly payment of $84.58 every $1,000.00 borrowed.

www.stjosephfcu.org

1017241100

330-871-8401Louisville

330-478-8400Canton

315 Sherban Court, Louisville

Congratulations to the Lavery Dealership!

Mon. - Fri. 8:00 - 5:00

Closed Sat. & Sun.

*Call for details 330-821-0199 Cell: 330-341-9011 Fax: 330-821-8340

GENERAL REPAIRS, BODY & PAINT WORK

& FRAME REPAIRINSURANCE JOBS DONE PROMPTLY

2165 W. State St.Alliance, Ohio 44601

FREERental Car with

Insurance Repairs*

Arnal’s Auto Body, Inc.


The Huntington National Bank is an Equal Housing Lender and Member FDIC. ¥® and Huntington® are federally registered service marks of Huntington Bancshares Incorporated. Huntington.® Welcome.™ is a service mark of Huntington Bancshares Incorporated. ©2013 Huntington Bancshares Incorporated.

CONSIDER THIS OUR VERSION OF A HIGH FIVE, STANDING “O” AND CHEST BUMP ALL IN ONE.We’d like to thank Lavery Chevrolet for their hard work, dedication and talent. And for making our community that much better.

Lavery’s expanded lot offers best selection

Tim Buckel Inventory Lot Manager

“We now have the space to display it all, new and used.

Come visit us,”

Tim Buckle


Congratulations Laveryon your new facility!on your new facility!on your new facility!

Please give us a call for all yourexcavating needs!excavating needs!excavating needs!330-821-9721

141 Homeworth Rd., Alliancewww.pagsexcavating.com

Another Satisfied Customer!“I have probably

purchased 20 cars in my life and I always feel

I have received the wrong end of the deal.

This is the first time I thought I got a good deal and a great car.

Lavery treated me right and I am proud of my purchase, and what a

nice, new place to look for a car.”

Thomas Guinter of Alliance


H e t t l e rE n g i n e e r i n g L L C

Civil & Construction Consultants1225 North Main Street • Suite A • North Canton, OH 44720

Michael J. Hettler. Jr. , P.E.(330) 966-1776(330) 966-7911 Fax(330) 495-3343 [email protected]

Congratulations to Lavery Automotive on their Grand Re-opening!1017582300

Lavery AutomotvieUsed Car Inventory

Scottie RobbSales Manager

Scottie Robb, Lavery Sales Manager, says used car offerings are a very important part of the sales formula at Lavery Automotive.

“We have placed our salesmen on straight salary, attempting to make car selection and purchasing more pleasurable for the cus-tomer,” Robb said. “We know that when comparing pricing for used vehicles on the Internet, pricing and features drive listings. We want to be the best value from the start.”

Lavery has up to 150 used cars on the lot at one time and does extensive research on their used car purchases and offerings.

“In pricing we like to be the best and always want to be in the top 5 percent of most affordable used models,” said Robb.

Lavery has a high concentration of the brands it sells in used vehicles, but carry all makes and models. Lavery has used vehicles from trade-ins on new vehicle purchases, used vehicles they select at auction, and of course offerings from their large rental fleet.

“Being able to offer a large selection of used vehicles is a very

important part of our dealership,” said Bill Lavery. “This allows us to have cars that are in excellent shape and that fit in the budget of almost all car buyers. We have a wonderful new lot now in which to display our used car selection.” n

“Used vehicles are an important part of our offering.”

Scottie Robb


Locally owned by Doug Cully

UNIFORM RENTALS • LINENS-MATSMOPS-PAPER TOWELS • TISSUES-SOAPS

653 W. Main 330-823-9950C O N G R A T U L A T I O N S L A V E R Y O N Y O U R N E W F A C I L I T Y !

LAVERYAutomotivefrom all your dealer friends at


CongratulationsHbK salutes our colleagues at Lavery Chevrolet with whom

we’ve been proudly associated since 1977. It’s our pleasure to serve the greater Alliance community

beside you!

Mike Hoover, CPAPrincipal

Matt LaFountain, CPAPrincipal

Marcie Curry, CPAManager

on Your Grand Re-Opening!

• Accounting & Auditing • Tax Services • Business Advisory • Information Technology • Business Valuations • Human Resources

119 E. State Street • Alliance, OH 44601Phone: (330) 821-2150 • hbkcpa.com

Certified Public Accountants • Business ConsultantsAdvisors • Planners

Nikki Pettit says she really enjoys her job at Lavery’s Automo-tive Group.

“I have been here 17 years. It sounds funny to say, but we are like one big family here at Lavery’s. We like our jobs and we all have the same goal of customer satisfaction, so there is very little turn-over. It builds a sense of family.”

As office manager, Pettit is responsible for overseeing all office functions, including human resources, payroll, and various financial statements and procedures. In the financial area she enjoys work-

ing with Vicki Gingher, title clerk; Linda Allison, accounts payable; Emily Thomas, accounts receivable; and Jennifer Lewis, leasing clerk.

Pettit was hired by Tom Lavery and was promoted to office man-ager by Bill Lavery.

“It is a pleasure to serve my associates here at Lavery. Bill, and in the past Tom, are gentlemen, and it makes working here fun. I enjoy the challenges of my job, which in the end leads to happy customers.” n

“I have been here 17 years. It sounds funny to say, but

we are like one big fam-ily here at Lavery’s. We like

our jobs and we all have the same goal of customer satis-faction, so there is very little turnover. It builds a sense of

family.”

Nikki PettitOffice Manager,

Lavery Automotive Group

Our Goal: Customer Satisfaction


CONGRATULATIONSON YOUR BEAUTIFUL

NEW FACILITY

WALLY ARMOUR 1950 West State Street, Alliance

1-855-489-4597

Your friends at

Restore your vehicle to its original condition.

Service provided by

Same Day Service Available Insurance Approved • Lifetime Warranty • Paint Remains Untouched

Need an appointment or estimate?Contact the service department

DENTS AWAY. SAME DAY.

DWI_LaveryAutoAd_0913:3.6 9/6/13 9:55 AM Page 1


... on your new facility!LAVERY’sCongratulations

We congratulate Lavery Automotive on their new facility. Their new building has been

designed to service customers in a modern, fast and friendly way. Their showroom gives them plenty of room to showcase their four GM brands plus a huge used vehicle inventory. We are proud to help Lavery connect with customers in both print and digitally.

The Review is proud to help local retailers, service providers and all types of businesses with their marketing needs. Whether you are a small or large business we are here to serve your advertising needs. For 125 years we have helped people grow their business. From print advertising to inserts to state of the art digital advertising we offer a strong mix of options to reach YOUR customers, just like we do for Lavery Automotive. Call us today to fi nd out how we can help.

Call us at 330-821-1200

the-review.com

Here is how we can help you

1016765900


PAST, PRESENT & POSSIBILITIES!Keeping our small town values while building on our strengths and reputation has given us

great potential and momentum toward our future!

1017925900

AutomotiveLAVERY1096 West State St. Alliance • 330-823-1100 • www.LaveryChevy.com

to our valued customersand the City of Alliance for your patience with our growing pains!

Thank You...

We are very proud of our investment into the newly remodeled and expanded Lavery dealership. This wouldn’t be possible with-out the diligent work of our vendors and the teamwork of our 65 dedicated employees. For each and everyone involved in helping this vision become a reality, we extend our appreciation. We are looking forward to helping you with your next vehicle purchase and auto service needs in our new state-of-the-art facility!

Left: Larry Haidet-General ManagerRight: Bill Lavery-Owner

2013 Alliance Review Lavery Automotive Tab

Documents

new lavery automotivesales

new facility

tom lavery

alliance area chamber

community photos

bill lavery biography

wendy princeadvertising

jeff hendershot