U.S. Consumer Product Safety Commission This presentation was prepared by CPSC staff, has not been reviewed or approved by, and may not reflect the views of the Commission. Office of Compliance and Field Operations Safety Academy September 20, 2012 Marc J. Schoem Acting Director
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
U.S. Consumer Product Safety Commission
This presentation was prepared by CPSC staff, has not been reviewed or approved by, and may not reflect the views of the Commission.
Office of Compliance and Field OperationsSafety Academy
September 20, 2012
Marc J. SchoemActing Director
Office of Compliance and Field Operations
Defect Investigation
s Division
by Hazard
Regulatory Enforcement
Division
by Hazard
Field Investigations Division
by City/State
2
Overview
Compliance Meeting CPSC Strategic Goals
• Rigorous Hazard Identification• Retail Product Surveillance – Sample Collections• Internet Website Surveillance• Resale and Thrift Store Product Surveillance• In-Depth Investigations• Supporting Import Surveillance at Ports
• Decisive Response• Establishment Inspections• Identification of Defective and Violative Products• Timely Investigations and Preliminary Determinations• Timely Referrals to OGC of Potential Section 15(b)
Manufacturing, distributing, or importing any product that does
not comply with a mandatory standard
Failing to report information as required
by CPSC statutes
Selling a recalled product
Exporting a recalled product for sale
Violations/Prohibited Acts
Office of Compliance and Field Operations Priorities
• Implementation of Field Investigative Enforcement Programs
Cribs MattressesVGB Pool Safety Act Bed RailsFireworks Toddler BedsToys Baby WalkersChildren’s Sleepwear Bath Seats
• Testing & Certification Requirements for Children’s and
Non-Children’s Products.
19
Office of Compliance and Field Operations Priorities
• Recall Effectiveness
• Review Use of Product Registration Cards• Review Use of Social Media
• Review of Internal Procedures• Review and Update of Defect and Regulatory• Procedures and Investigative Letters• Advance Section 6(b) Notice of Investigations• More Timely Response• Broader More Consistent Public Notification Through
Voluntary Corrective Actions Plans and Letters of Advice
20
Office of Compliance and Field Operations Priorities
Recall MonitoringReverse Logistics
• Reverse distribution or product return• how you get the product back from distribution
• Reverse logistics plan should outline details such as: • how to quarantine the product • how to get the product returned • how to remove the product from shelves• how to repair, replace, or dispose of the product
• Provide your reverse logistics plan to Compliance staff with your Corrective Action Plan (CAP) and Full Report.21
22
Use of Social Media in Consumer Notification
Office of Compliance and Field Operations Priorities