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2012 Annual Report
Office of the Auditor GeneralNovember 28, 2013
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Presentation
Introduction: Alain Lalonde, Auditor General
5 Audit Reports: Ray Kostuch, Deputy Auditor General
Fraud and Waste Hotline: Ray Kostuch
14 Follo!up Audit Reports: Alain Lalonde
"#1$ Audit Wor% &lan: Alain Lalonde
"#14 Audit Wor% &lan: Alain Lalonde 'u((ary and &otential 'a)in*s: Alain Lalonde
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Work not included in Annual Report
+ased on Le*al ad)ice the olloin* ill -e presented ater anyrelated ar-itration and.or liti*ation are co(pleted:
Audit o the &rocure(ent &rocess ! 'ource 'eparated/r*anics 0ontract
Audit o the &rocure(ent &rocess 'prin*hill LandillFollo!up to the "#1# Audit o the West 2nd Floodin* 2)entand the De)elop(ent Re)ie &rocesses ithin the 0arp Ri)erWatershed
Follo!up to the "#1# Audit o the 3acKenie +rid*eResuracin*
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Work not included in Annual Report
&resented directly to the 0ity 3ana*er and an /utside+oard:
Follo!up Audit o the &ine ie 3unicipal Gol0ourse
Audit o the /ttaa 3unicipal 0a(p*round
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Audit Reports
16 7reasury Function
"6 0orporate 0redit 0ards
$6 0lient 'er)ice 0entres 80'09
46 /ntario Wor%s 2li*i-ility Assess(ent &rocess
56 0onstruction 'uper)ision
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1. Treasury Function
16a 3eetin* le*islati)e and policy reuire(ents
16- &olicies and procedures consistent ith rele)antle*islation
16c For(al peror(ance (easure(ent (ethodolo*y hasnot -een de)eloped and i(ple(ented
16d Rate o R/I durin* "#11 as $6;
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1. Treasury Function
16e Increasin* 2F7 use could lead to annual sa)in*s o as(uch as >1##,###
16 7otal potential sa)in*s: >1
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2. Corporate Credit Cards
"6a Well ad(inistered and supported -y Finance
"6- 0lear processes, super)ision and o)ersi*ht o)er
reconciliations )eriication
"6c 0o(pliance a*ainst applica-le policies and procedures
"6d 2rror rates lo and controls unctionin* as intended
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2. Corporate Credit Cards
"6e Increasin* use o credit cards could yield annualsa)in*s o >"5#,###
"6 'pent ? >"$5,### in *rocery stores in "#11 ithout
preerred pricin*
"6* Reassi*nin* purchasin* to loer operational le)el stacould sa)e appro@i(ately >1#,### annually
3ana*e(ent a*reed ith all 1$ reco((endations
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3. Client Service Centres (CSC)
$6a 2iciency sa)in*s ro( strea(linin* operations in the 0'0s
$6- Resources are not ully utiliedB annual eiciency
sa)in*s o 1$ F72s )alued at >
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3. Client Service Centres (CSC)
$6d &otential additional reco)ery o >$5,
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4. Ontario WorksEligibility Assessment Process
46a Initial eli*i-ility assess(ents (eetin* le*islati)e and policyreuire(ents
46- Rando( sa(ple o 1## recipients 8an "#11!un "#1"
pay(ents9
46c #6C= o the population tested totallin* >$,
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4. Ontario WorksEligibility Assessment Process
46e Decreasin* nu(-er o *eneric case or%ers to -e (ore inline ith pro)incial (edian ould result in eiciency sa)in*so >165 3
46 Reducin* case or%ers sic% lea)e to 1C65 days 8as in 2ast'er)6 0entre9 or a sa)in*s o appro@i(ately >1C,###:
/ther 'er)ice 0entres as hi*h as "1 days.yr
0ity!ide ! a)era*e is 11 days.yr
46e 7otal potential sa)in*s: >"65 3
3ana*e(ent a*reed ith all 1< reco((endations
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5. Construction Supervision
56a eed to e)aluate past peror(ance o contractors hendeter(inin* aard o contract
56- &ast peror(ance should -e docu(ented and a ratin*syste( esta-lished
56c In so(e instances, chan*e orders ere result oconsultants errors and o(issions
56d 2sti(ates that >16" 3 could -e reco)ered ro( chan*eorders resultin* ro( desi*n errors hen proEected o)erthe entire population o proEects
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5. Construction Supervision
56e 0ould sa)e >4$5,### in contractor (ar%!up ee or policeassistance at intersections i 0ity paid &olice directlyrather than )ia contactor
56 'hould chan*e current (ethod o ad)ertisin* tenders toinclude a ider distri-ution and ensure the lar*este@posure possi-le or the 0ity
56* &otential sa)in*s identiied: >1,C$5,###
3ana*e(ent a*reed ith all 1$ reco((endations
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Fraud and Waste Hotline
Reports by Reporter Type
ReporterType
Number ofReports
Percentage
&u-lic
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Fraud and Waste Hotline
Reporters Who Used Two-way Communication
ReviewedReport
Number ofReports
Percentage
o ; 55=
es C4 45=
7otal 14$ 1##=
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Follow-up Reports
16 Jse o 0ity ehicles and 3ilea*e 0lai(s"6 'elected Grant Recipients ! 'i*ned A*ree(ents and
Audit 0lauses
$6 epean 'ailin* 0lu- A*ree(ent
46 'u*ar-ush 8Action anier9 A*ree(ents
56 Re)enue +ranch
C6 'tain* &rocess 0hildrens 'er)ices +ranch
6 0itys 3ana*e(ent o a Loan A*ree(ent
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14 Follow-up Reports General Comments
'olid pro*ress on
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Approved 2014 Audit Work Plan
Due to the ti(in* and arri)al o (y successor,this annual report does not put orth an auditor% plan -eyond that o "#1$6
Done intentionally to allo the ne AuditorGeneral to propose his audit or% plan and see%Audit 0o((ittee and 0ouncils appro)al6
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Summary 2005 to 2012
1"" audits
1,1$ reco((endations
15" reco((endations (ana*e(ent
disa*reed ith
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Potential Savings
/ne ti(e sa)in*s: >"C (illion
Annual sa)in*s: >"5 (illion
7otal potential sa)in*s: >51 (illion
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Acknowledgement
3y collea*ues and I ish to e@press our appreciation or thecontinued cooperation and assistance aorded the audit tea(s
-y the 0ity 3ana*er, (ana*e(ent and sta6
Staff of the Office of the Auditor General 2012
'uanne +ertrand
Ray Kostuch
Alain Lalonde
Dan &resse
Louise &roul@
Lise Renaud
Laura Roe
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Questions
7han% you