PAETEC: Personalizing Business Communications Seth Iskovitz Major Account Executive
Jul 08, 2015
PAETEC’s mission is to be the most customer and employee-oriented
communications provider.
“PAETEC rises above the communications service provider pack.”
Forrester Research
Financial Highlights
Company Highlights
PAETEC’s Network
Recent Industry Recognition
Corporate Values
Personalized Solutions
The PAETEC Difference
Agenda
NASDAQ: PAET
Revenue – $1.97B *
Adjusted EBITDA – $347.5M *
* Assuming Cavalier Acquisition Occurred on 01/01/10
Financial Highlights
86 of the top 100 U.S. MSAs
Over 6M access line equivalents
Approximately 4,600 employees
ISO 9001:2008 certified
Headquartered in Rochester, NY
#982 on FORTUNE 1000 List
Data Center – Conshohocken, PA
1,088 Colocations166 Voice & Data Switches3 Network Operations Centers 6 Data Centers36,700 Route Miles of Fiber
Company Highlights
Named a Best Company to Work for in New Jersey by NJBIZ
For the 5th Consecutive Year, Ranked as Training Magazine's Top 125 International Training Organizations – advanced to #35 in 2011
For the 3rd Consecutive Year, Named Best Large Company to Work for in New York State by NYS-SHRM
Ranked #409 on Deloitte Technology Fast 500 List
Named a Best Company to Work for in Texas by TSC-SHRM
Won Frost & Sullivan Customer Value Enhancement Award for VoIP Access & SIP Trunking
Ranked #982 on FORTUNE 1000 List
Recent Industry Recognition
Discuss business challenges
Build the foundation for PAETEC’s
product and service investments
through customer feedback
Access PAETEC senior executives
Network with peers
Customer Advisory Board Program
63 regional forums for knowledge sharing and relationship building between PAETEC and our customers
“The LEGO Group truly benefits from the products, services, and actions that result from the CABs.”
LEGO Systems, Inc.
We Listen to Our Customers
Customer Advisory Board – Rochester, NY
ver 80 dedicated Customer Care representatives
45 highly trained Service and NOC technicians
AETEC strives to answer incoming calls by a live person in 20 seconds or less
Network Operations Center – Charlotte, NC
Network Operations Center – Rochester, NY
Unmatched Customer Service
Core Products Value-Added Services
Data Equipment Applications Data CenterVoice
Data
MPLS VPN
Managed Router Support
Dedicated Internet Access
Transport / Access
Ethernet Local Loop
Private Line
Fixed Wireless
3G Wireless Backup
Security
Hosted E-mail Security
Hosted Web Security
Network Firewall
Intrusion Detection &
Prevention System (IDPS)
Managed CPE Firewall
CPE
IP Phone Systems
Routers
Integrated Access
Devices
Media Gateways
Consulting
Network Engineering
Consultation
Hardware Maintenance
Support
Financing
Equipment for Services
Equipment Rental
Software for Services
Voice
Local
Long Distance
Toll-Free
Enhanced Toll-Free
Advantage Business Lines
Direct Trunk Overflow (DTO)
Managed Fraud Protection
VoIP
Dynamic IP
Hosted IP Telephony
IP Simple
Conferencing
Audio Conferencing
Web Conferencing
Consulting
Network Diversity Engineering
Toll-Free Routing Consultation
Colocation Services
Data Backup &
Recovery
Dedicated Hosted
Server
Shared Web Hosting
PINNACLE
Enterprise
PINNACLE Online
Robust Product Portfolio
Core Products Value-Added ServicesData Equipment Applications Data CenterVoice
Communications All Data All Equipment All Voice
Security MPLS VPN
Hosted E-mail Security
Hosted Web Security
Network Firewall
Intrusion Detection & Prevention System (IDPS)
Managed CPE Firewall
Network Engineering Consultation
Managed Fraud Protection
Managed Services
Managed Router Support
Managed CPE Firewall
Network Firewall
Intrusion Detection & Prevention System (IDPS)
Colocation Services
Data Backup & Recovery
Dedicated Hosted Server
Shared Web Hosting
Hosted IP Telephony
Managed Fraud Protection
Financing Equipment for Services
Equipment Rental
Software for Services
Business Continuity
MPLS VPN
Fixed Wireless
3G Wireless Backup
Private Line
Network Engineering
Consultation
Hardware Maintenance Support
IP Phone Systems
Colocation Services
Data Backup & Recovery
Dedicated Hosted Server
Dynamic IP
IP Simple
Direct Trunk Overflow
Network Diversity Engineering
Toll-Free RoutingConsultation
Enhanced Toll-Free
BusinessIntelligence
Managed Fraud Protection
PINNACLE Enterprise
PINNACLE Online
All Data Center
PINNACLE Enterprise
PINNACLE Online
All Applications
Solutions
Personalized Solutions
A carrier-class network with robust security and
quality of services features
Local presence with the strength of a national
network backbone
A highly redundant and reliable network
Broad product portfolio
Personalized communications solutions
A trusted business partner
Dedicated account management support
Unmatched customer service
The PAETEC Difference